Technical Desktop Support / Trader Support / Branch Engineer

Mon, 07 May 2012 00:00:00 PST

Because leading businesses large and small trust Harvey Nash to deliver skilled, dedicated IT professionals, you can trust Harvey Nash to offer sought-after, worthwhile career opportunities. We are currently seeking to fill multiple opportunities as a Trader / Branch Support / System Engineers for our client a Global Investment Banking environment in the greater New York City, Stamford, CT and Jersey City, NJ areas. We invite you to review the position requirements below and apply today if your skills match our need.

Job Specifics:

Location: New York City, Stamford, CT and Jersey City locations.

Type: Full-time permanent position as an employee of Harvey Nash (Benefits and vacations time included)

Overview:

At least 5 years experience as a Systems Engineer.
At least 10 years IT Infrastructure experience.
Daily support of a very active, fast-paced, high volume, Trading environment.
Work flexible hours including late nights and weekends as needed. Very minimal travel required.
Manage problem resolution to a satisfactory completion by keeping abreast of assigned tickets and following the proper escalation processes.
Manage and coordinate complex hardware/software deployments.
Responsible for day-to-day implementation, support, and maintenance of infrastructure, including all hardware, software, telephone, and turrets.
The ability to support remote offices as needed.
Submit application-packaging requests and certify for production.
Support application deployments.
Support Active Directory (AD Security), Printer Servers, Networking devices (Patching, Testing, and Support), NAS File Security, BCP (Setup, Configuration, and Testing), and Firewall Rules.
Responsible for day-to-day support, and maintenance of infrastructure, including ?all hardware, software, and telephones.
Documentation of all systems including existing and new application, scheduled maintenance, and incoming direct wires/demark information.
Ambitious and willing to learn new technologies.
Excellent communication skills, both written and oral will be needed as well as strong organizational, leadership and interpersonal skills.
Proven track record of meeting operational deadlines and service level objectives.
Ability to multitask.
Suggest alternative methods and procedures for solving problems and meeting changing priorities.
Working knowledge of Call Tracking/Knowledge Warehouse systems.
Outstanding customer service skills.
Superior organizational skills with emphasis on detail and follow-up

SPECIAL KNOWLEDGE & SKILLS:

Strong knowledge of Market Data applications including Thompson One, Bloomberg, and Fidessa.
Strong Windows XP/7 skills.
Strong Outlook 2010 skills.
Strong Office 2010 skills.
Strong Scripting skills.
Strong Networking skills.
Strong Print Server skills.
Strong knowledge of Server 2008 including Active Directory.
Strong knowledge of Exchange 2010.
Strong knowledge of Switches and Routers.
Strong knowledge of Cisco VOIP phones.
Strong Blackberry and iPhone skills.
Strong Blackberry Administration Server (BAS) skills.
Working knowledge of IPC Trading Turrets.
Working knowledge of Data Centers (Rack and Stack Data Center Equipment).
Working knowledge of RSA and Secure ID's.

Qualified candidates should submit a word formatted resume to: kathryn.davidian@harveynashusa.com

Harvey Nash

Global recruitment and talent solutions company
Placing thousands of skilled business professionals every year
Operations in theUnited States,EuropeandAsia
Publicly traded
Over 37 office locations worldwide
Dedicated to providing talented professionals with top career opportunities

Apply now if your skills and experience are a good match for the position and remember this: At Harvey Nash, the door to opportunity is always wide open.

Harvey Nash Jobs Listing - Connecticut

Technical Desktop Support / Trader Support / Branch Engineer