Hellmail was originally set up to provide postal workers in the Royal Mail a forum for discussion and resolution. During the period of privatisation and the proposed changes from Royal Mail to Sigma there was much discussion and opinion written on the forum surrounding this area.
Hellmail quickly descended into a platform for all forms of negativity towards the Royal Mail in particular, although the original purpose was for an online news depository which included all the latest postal industry news.
The forum in particular became a fighting ground for union representatives with members adding their own take on current projects. Hellmail.co.uk
was widely perceived within the industry as a right wing point of view and very anti the original RoyalMailChat and was a non official source for all postal workers.