Hate Verizon? Help Stop VerizaRape!

Yes, it is true - Verizon lies

Thu, 12 Nov 2009 19:55:02 EST

They said I owe $360. I say that I will NEVER pay extortion money to those liars. I hate Verizon!

Verizon Sucks a Fucin Dic

Wed, 11 Nov 2009 15:52:00 EST

I had bought a Blackberry Storm last Feb im currently on my 4 Fuc*in phone all because the wonderful pricks @ verizon will not let me get out of the phone with out buying a new one @ "The ONE year rate" Plus a 80$ fee for who know what! so anyother smart phone will run me around 480-580$ with the one year rate plus that $80.00 charge JUST PURE SICK OF THEM I Cursed the lady out told her to kiss my ass you guys have shit customer service and wanted to get my line cut "She say's" "QUOTE" by doing that we will charge you a 135$ cut off fee and why would you want to leave us for any other company its just going to cost you the same amount of money to do so to go with the Iphone from AT&T i explaned to her anything was betteer then dealing with this shit and her cocky attude she held my Storm for 5 mins and told me oh sorry i see nothing wrong with it i told her "OH so it only takes 5 mins to trouble shoot it and when i leave this fucking store it will be doing the same shit I told you it was when i walked in !!!!!!!!!!!!!!!!!!

Anonymous Complaint from a Verizon Hater

Tue, 10 Nov 2009 20:38:48 EST

My family's current ISP is none other than Verizon. That was fine with me. I like surfing the web much faster. But recently, my dad received a letter from a certain company with a red glowing checkmark. This is basically what is says: They thank us for our loyalty to this internet service. Because they like us so much, they're boosting the speed by about several more Kb/s, no charge. Oh, yeah, they're also going to jack up the monthly price. Oh, no, nothing to do with the speed or anything, they just want more of our money. I'm thinking about asking my dad to switch to Comcast. What do you guys think?

12 year customer

Tue, 10 Nov 2009 11:53:14 EST

I have been with verizon for 12 years. Each month threatening to cancel if my bill isn't corrected. I've had unexplained charges since the first year of service.Last month takes the cake. I had 1,254.00 worth of them. They said it was airtime charges, but your blocked from going there on all my lines. I said I'm not paying and they threatened to sue me. They cut off the phones and charged me early termination fee. Now I'm sitting here with no phone and bad credit, so I cant get another one.

Lie's

Tue, 10 Nov 2009 11:34:41 EST

I had a family share and wanted to remove one number and leave the other on so that a family member could still use it. Switching the second number to its own charges costs extra money and 2 days into the new bill I'm forced to use and pay for it all month. I would of waited to till the end of the billing month to move it and save 25 bucks and have everything work fine but the rep said that "would of been a nightmare" soon after I complained she said "our only interest is to save you money" absolute lies.

VERIZON LIES

Mon, 09 Nov 2009 14:28:41 EST

I signed up for FIOS and was told there'd be no contract. now that I want to disconnect they say there is. Their call routing system is so awful it takes 15 minutes to get to a human being, and then another 15 minutes to get to a supervisor -- none of whom will do anything. FIOS sucks, too. the picture always break up, the on demand movies are crap, the service technicians show up and don;'t fix anything, and the installer even refused to give me enough cable so I can move my furniture around. oh yeah, and the CEO make $20 million last year.

Verizon Calls Me Daily

Mon, 09 Nov 2009 10:56:31 EST

Won't re-hash how miserable my life has been since March 2009 when I changed to verizon high speed internet service. Anyway ... DAILY I get robo-calls from verizon telling me about new services, changes in their services, that my payment is late, that my payment was received, that they're cutting off my phone AND internet service for non-payment, etc. 9PM I get a robo-call from verizon. 10am same thing. At all hours of every day. LEAVE ME ALONE ! Verizon sux big time. I patiently wait for my one-year to expire and then I'm gone from these idiots. On Verizon's employment application there's probably the question: "Are you stupid or dumb?" and anyone who answers YES is hired. Idiots, all 2 dozen+ customer service employees I've spoken to.

Do you want to protest this company?

Mon, 09 Nov 2009 07:40:50 EST

If you are interested in simultaneously act across the nation to make this people listen to our complaints, take advantage of this forum and let's agree on a daily time.

To confirm that Verizon sucks

Mon, 09 Nov 2009 07:35:18 EST

Canceled my service twice!!, paid my last bill twice!! The phone was never disconnected so they kept charging me. Wrote a letter twice to explain my situation!!, My credit is ruined because of these idiots.

(Untitled)

Sat, 07 Nov 2009 18:32:06 EST

I'm just recovering from a horrendous month long experience with Comcast. So I look up Comcast Sucks and find I'm in good company. So I check Direct TV sucks, same think, Verizon Sucks, more...here's the deal people. Their tactics are all the same: Bait and switch Customer Service Reps are trained to lie and promise things they can't deliver. Installer are incompetent. Service is subpar. They are all overpriced. We are being bled to death cents at a time in every transaction with every corporate entity who are now asking the Supremes for "freedom of speech" rights that should only accrue only to human beings, not pieces of legal paper. You hear that clinking sound behind you? It's the nickels and dimes falling out the holes they've got in our consumer unit overalls. If we ever rose up, they would crumble like dominoes. Stand in line and demand the right price when point of sale price doesn't match the cash register. Take the time to go to small claims court, cancel the transaction on your credit card, make a complaint to the FCC, complain to your County Supervisors, District Attorney, or Mayor's office. We can stop this if we stop acting like sheeple.

hobegshatto goup

Fri, 06 Nov 2009 13:52:24 EST

75% are felonys they come stright from prison you can see the state van outside parked thats how they get to work.It is not a well trained bunch of people also phill hoberg was charged with B&E LOOK UP HIS RECORD.He is a owner and justin shatto owes everybody money look it all up under wi simple court cases and type in there name justin shatto is a owner to there number is 7153923100 im sure they will change it now that it is open to the public phill hobergs number is 7349728039 that is his cell phone number justin shattos house is on 28th in superior also they have a drunk and meth head who just got off of probation he is jeremy shatto a team lead justins brother josh waldren is a manger that is getting special benfits from emma junger so she could keep her job and if you owe child surrport you can work there and get paid under the table all true facts so do what you will with the information and they will screw there people out of commission and then fire you and yes truth hurts also they sell at&t there to.

VERIZON BUSINESS SERVICES

Thu, 05 Nov 2009 16:56:30 EST

That's an oxymoron. No business more like. All I want to do is have a T1 moved from one building to another in DC and I'm on my 5th call, being bounced from place to place and still haven't been put through to anyone who can help. What is the point of having 'How to Reach Us' on the invoice if nobody you call has an clue how to help you. I don't see them having any problems sending the bill so why can't they provide a decent response to what must be a common request. HELP!!!!!!!

Explanation why VZ cannot improve

Thu, 05 Nov 2009 09:52:39 EST

Recently Ally Bank has shown a commercial on TV that exhibits the type of management style Verizon forces upon their employees. If you recall in the commercial an executive allows a young girl to ride a bicycle. She attempts to move forward and is stopped by the executive from leaving a ridiculous 4 ft by 4 ft box painted on the floor. Then the executive tells her you cannot ride outside the box. VZ customers you should realize that VZ management forces the majority of employees to follow a specific set of work rules often cluttered with software glitches in order to meet service goals . This ultimately reflects the service experience that you loathe. VZ has a zero tolerance policy when an employee needs to vary from a prescribed flow chart to meet customerâs service expectations. Continuing this mantra Verizon cannot hope to improve.

IRATE

Tue, 03 Nov 2009 22:40:41 EST

Daughter bought a new phone, and within 2 months if failed. Went to Verizon store near her college and was told they would exchange the phone for her for a $20 restocking fee - that makes sense - we pay for a defective phone and then get charged an additional amount. OK, new phone arrives to her dorm, 2 months later I receive a bill that includes a $299.00 nonreturned equipment fee. Evidently she was supposed to mail back the defective phone. No one happened to mention this to her AND the Verizon store KEPT the defective phone - therefore no phone to mail back. I was repeatedly told 1) the store would not do this (ie I'm a liar) 2) there was nothing they could do about this because it is company policy that we return the defective phone - we should deal with the local verizon store who didn't return the phone 2 months prior to the bill. Yadda, yadda. I dealt with 2 people, including a manager, who were rude and not helpful...I have 5 phones and have been a customer for 10 years!!! They didn't care if they lost me as a customer and basically told me so. VERIZON SUCKS!!!!!

My Chat Convo with VZ tonight

Mon, 02 Nov 2009 19:43:28 EST

We are routing you to a chat representative. Thank you for contacting Verizon. Your average wait time is 54 seconds. You are now chatting with 'Tedd' you: is fios available in my building xxxxx xxxxx St, washington DC 20005 Tedd: Hello. Thank you for visiting our Verizon chat service. How can I help you set up your new service and save with a Verizon bundle? Tedd: After you check the availability and if service is available, you will be presented with the packages, prices and speeds that your telephone number is eligible for. you: see my question above Tedd: Have you checked the availability for Verizon Services at your location? you: it does not mention fios, can't you answer the question? Tedd: I do not have the access to check the availability as I am just a chat agent. you: then you can't help me. what is the point of a chat agent that says 'how can i help you'? Tedd: I understand your concern, however my role is to help the customers with setting up new services and helping them with questions related to new services. . I suggest that you call your Local Verizon Business Office to get a temporary PIN number, which is required for you to make your online account. you: why would i want an online acct to check for service availability? It is a simple question relating to new services? Tedd: I meant to say That I am here to guide you through the order process and provide you with links and numbers I do not have access to the account. you: i don't have an account, this is a service availability question