Hinton

Social media are rocking our world

Deborah Hinton — Mon, 06 Sep 2010 17:23:49 +0000

Social media are changing what we do and how we do it. With our families. With our friends. With strangers. With our colleagues. At play. At work. Social media haven’t even come of age and they are already rocking our world. Nowhere will these changes be more profound than in our workplaces. Social media [...]

On being authentic

Deborah Hinton — Wed, 01 Sep 2010 05:21:53 +0000

The first time I ever heard the term authentic used in an organizational setting was only a few years ago and it might have been the last time it made any sense. I was doing a small project for Nike’s Marketing team at their head office in Portland, Oregon. They often referred to authentic Nike. [...]

Houston. We have a problem!

Deborah Hinton — Mon, 30 Aug 2010 08:39:42 +0000

“E-mails and Intranet Are Top Communication Methods Used to Engage Employees”. So reads the headline on an IABC News article. What? Recently, I spoke about Gary Hamel’s call to reinvent management. In the webcast I refer to there, Gary talks about a global study of 90,000 employees around the world that was conducted by Towers [...]

The hidden language of communication

Deborah Hinton — Sun, 29 Aug 2010 20:24:37 +0000

As communicators we like to believe that the communication begins once we send the news release, change the banner on the intranet, distribute the communications tool kit for all managers, host the CEO in a virtual or real town hall, send the survey, publish the newsletter, or post the blog. The truth is that for [...]

Starting with nothing

Deborah Hinton — Fri, 20 Aug 2010 11:00:22 +0000

OK it’s late summer and I’m dreaming and I thought you might like to dream along with me. Imagine you’ve been asked to help create a Corporate Internal Communications approach starting from nothing. Let’s imagine this is a service business that has grown by acquisition. It’s in a highly competitive market about to launch a [...]

What can we learn from Chef Gordon Ramsay?

Deborah Hinton — Tue, 10 Aug 2010 15:10:07 +0000

It has food. It has wine. It has crazy characters. It has drama. So it had to happen. Michael and I are now completely addicted to the original “Ramsay’s Kitchen Nightmares”. We stopped watching television months ago. Now we’re watching streaming video online. And thanks to The Food Network we’re hooked on Chef Gordon Ramsay’s [...]

Great idea #1 – Mayo Clinic’s roving video reporter

Deborah Hinton — Thu, 05 Aug 2010 16:18:58 +0000

An occasional post on a really great idea for internal communications – simple and high impact. The Mayo Clinic is not only a globally recognized medical institution but it turns out they’re pretty accomplished communicators too. They’ve created the Mayo Clinic Center for Social Media “to improve health globally by accelerating effective application of social [...]

Oh dear, what can the matter be?

Deborah Hinton — Wed, 04 Aug 2010 19:34:10 +0000

“E-mails and Intranet Are Top Communication Methods Used to Engage Employees”. Oh dear. In my last post I spoke about Gary Hamel’s call to reinvent management. In the webcast I refer to there, Hamel talks about a global study of 90,000 employees around the world that was conducted by Towers Perrin and that showed that [...]

Management innovation = Communication innovation

Deborah Hinton — Mon, 02 Aug 2010 21:10:57 +0000

Another wake up call. I just tuned in to Gary Hamel’s recent webinar [ironically - given the closing line to last week's post - called]: Lighting the Fires of Management Innovation.[1] In it he describes how Management innovation was once the source of significant competitive advantage. But, most management innovation took place in the very [...]

Creating extreme competitive advantage

Deborah Hinton — Wed, 28 Jul 2010 19:29:13 +0000

Meeting people who really get communication is rare. So, I was pleasantly surprised to meet with Bob Weiler, founding partner of Brimstone Consulting Group last week. It was a meeting that proved to be both interesting and provocative. Early in the conversation Bob suggested I change my business card to read Hinton : Communication strategies [...]