honestearning.com

Being a mystery shopper

Tue, 03 Nov 2009 07:30:26 +0000

This is a free training tool that comes in very handy, making it very valuable. It will help with improving your sales skills, knowledge, and closing ability. How does it do that? By reversing the...

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The Difference between Features and Benefits When Presenting Value

Thu, 29 Oct 2009 01:55:15 +0000

When you recommend a product or service, you will be bringing up the features of that product or service. But that’s only half the battle in getting the customer to see the value of it....

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Persuasive Words

Tue, 27 Oct 2009 06:43:49 +0000

When you look at advertisements do you realize certain words are used more than others? Market research has shown that these words appeal to customers and are even able to persuade customers into...

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First Impressions

Thu, 22 Oct 2009 21:12:27 +0000

First impressions are very important in life and in sales. It’s often hard to break a person’s judgement of you after you leave them with a horrible first impression. You only get one...

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People hate you

Wed, 21 Oct 2009 06:42:59 +0000

It’s human nature to dislike or even hate someone who has done them wrong in the past. If a salesperson has crossed them in the past, guess what? You, as a salesperson, are categorized with the...

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Recommend a Product and Build Value

Sun, 18 Oct 2009 08:07:37 +0000

Now that you’ve asked your customer a series of probing questions, it’s time to move onto the next step of the sales process. You’ll be using that information you obtained to hone...

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Product knowledge

Sat, 17 Oct 2009 08:01:29 +0000

If you work selling a product or service, you have to know what exactly it is you sell. Obviously you know that you sell cell phones, or cars. But you have to be more specific, which cell phones or...

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Probing for Needs

Fri, 16 Oct 2009 20:19:01 +0000

You’ve approached your target, engaged in a friendly ice breaking conversation and hopefully managed to get them to let their guard down just a little bit. Now what? Well let’s discuss...

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The Value of Repeat Customers and Referrals

Fri, 16 Oct 2009 03:52:01 +0000

So you’ve followed the steps to a successful and honest sale, and everything went great. You built rapport, you connected with your customer, and they trust you. Don’t waste all that...

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The Approach

Thu, 15 Oct 2009 22:50:27 +0000

Let me paint the picture here. You’re standing around your store chatting with your coworkers, when all of a sudden a customer comes in. You open with a, “Can I help you?” To which...

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