Horizon Services

Virus and microbes and illness oh my!

Ted Hsu — Mon, 13 Jul 2009 17:29:01 +0000

Health officials confirmed Monday that an outbreak of norovirus occurred last week at the Peppermill Resort Casino in Reno. AdvertisementThe Washoe District Health Department was notified of the...

Cutting Corner Costs…

Ted Hsu — Thu, 14 May 2009 17:30:57 +0000

When companies have to tighten their belts in tough financial times cleaning crews are often the first to go. In smaller offices employees agree to pitch in and help keep things tidy but good...

Preventing Pandemics

Ted Hsu — Mon, 27 Apr 2009 20:14:40 +0000

This weekend it was hard to avoid news of the current outbreak of swine flu. The deaths caused by this virus are tragic because they are so easily preventable. Everyone can do their part Wash...

What seemed impossible

Ted Hsu — Tue, 14 Apr 2009 18:07:02 +0000

In the past I’ve talked, or more accurately written about, the advantages of a non-native workforce. In our industry it is advantageous to have a diverse labor pool because they bring different...

To my employees, staff and vendors

Ted Hsu — Tue, 31 Mar 2009 12:40:23 +0000

While many organizations talk of downsizing or even closing their doors forever I want it to be known that Horizon Services Corporation remains committed to continual growth and the creation of new...

The journey not the destination

Ted Hsu — Mon, 23 Mar 2009 21:00:42 +0000

My blogging has been noticeably less frequent the past few weeks as I prepared for and attended the BSCAI convention in Chicago. It had been a few years since I last attended a convention and it was...

Gratitude

Ted Hsu — Fri, 20 Mar 2009 22:19:23 +0000

It is easy to forget the good in people when, as managers, we must plan for the very worst. I didn’t want to spend too much time blogging about the topic but I did want to remind myself, my managers...

the sound of silence

Ted Hsu — Fri, 27 Feb 2009 15:13:23 +0000

Sometimes the most powerful tool we have in communicating with our workforce is silence. This tool is so powerful that only level-headed managers can use it effectively. This tool is best used with...

Fire the customer

Ted Hsu — Thu, 19 Feb 2009 15:33:28 +0000

In the building services industry much time is spent talking about efficiency, methodology and employee turnover as keys to success and while these are very true we often forget to discuss the...

Why we do it

Ted Hsu — Tue, 17 Feb 2009 21:18:52 +0000

For building services contractors one of the greatest obstacles that we that we face is overcoming the stigma attached to our industry both when recruiting new employees and even when interacting...