https://icma.org/ en https://icma.org/articles/article/game-changer-speakers-and-ways-save-icma-2026 Discover our Game Changers, explore 21 preconference micro-certifications, and lock in team or member savings. 2026-09-01 12:00:00 Lynne Scott https://icma.org/articles/article/game-changer-speakers-and-ways-save-icma-2026 https://icma.org/articles/pm-magazine/local-gov-250-democracy-happens-details Democracy is sustained not only through civic participation but also through behind-the-scenes work that builds public trust and institutional effectiveness in local government. 2026-09-01 12:00:00 Kerry Hansen https://icma.org/articles/pm-magazine/local-gov-250-democracy-happens-details https://icma.org/articles/pm-magazine/assistants-and-deputies-turning-staff-feedback-blueprint-success How one Colorado city transformed staff recommendations into sustainable programs for recognition, training, volunteering, and workplace culture. 2026-09-01 12:00:00 Kerry Hansen https://icma.org/articles/pm-magazine/assistants-and-deputies-turning-staff-feedback-blueprint-success https://icma.org/articles/pm-magazine/member-spotlight-air-force-colonel-city-manager A conversation with Tom Joyce on mission-driven leadership, his journey to local government, and why communities should recruit veterans. 2026-09-01 12:00:00 Kerry Hansen https://icma.org/articles/pm-magazine/member-spotlight-air-force-colonel-city-manager https://icma.org/articles/pm-magazine/women-leadership-let-them-think-youll-miss-then-run-table What playing pool taught me about leading in local government. 2026-09-01 12:00:00 Kerry Hansen https://icma.org/articles/pm-magazine/women-leadership-let-them-think-youll-miss-then-run-table https://icma.org/articles/pm-magazine/veterans-baghdad-city-hall-building-trust-contested-information-environment How leaders can connect performance, evidence, and communication to strengthen legitimacy and trust. 2026-09-01 12:00:00 Kerry Hansen https://icma.org/articles/pm-magazine/veterans-baghdad-city-hall-building-trust-contested-information-environment https://icma.org/articles/pm-magazine/perspectives-municipal-operating-system Connecting departments, automating work, and transforming resident service delivery. 2026-09-01 12:00:00 Kerry Hansen https://icma.org/articles/pm-magazine/perspectives-municipal-operating-system https://icma.org/articles/pm-magazine/collaborative-governance-action-oregons-watershed-restoration-success How local governments, nonprofits, state agencies, and citizen groups worked together to improve water quality and restore salmon habitats. 2026-09-01 12:00:00 Kerry Hansen https://icma.org/articles/pm-magazine/collaborative-governance-action-oregons-watershed-restoration-success https://icma.org/articles/pm-magazine/better-resident-service-begins-employee-engagement When employees feel heard and valued, they are better equipped to listen to residents, understand their needs, and respond with care. 2026-09-01 12:00:00 Kerry Hansen https://icma.org/articles/pm-magazine/better-resident-service-begins-employee-engagement https://icma.org/articles/pm-magazine/art-city-manager-mayor-relationship A practical guide for city managers on how to collaborate with their mayor for better governance, clearer communication, and stronger communities. 2026-09-01 12:00:00 Kerry Hansen https://icma.org/articles/pm-magazine/art-city-manager-mayor-relationship