Ifbyphone Cloud Telephony Blog

Ifbyphone Named Tech Awards Circle Gold Medal Winner For SMB Software

Elan — Mon, 09 Nov 2009 15:23:32 +0000

Ifbyphone today announced that it has been selected as a winner of the Tech Awards Circle, taking Gold in the SMB Software and Service category. Winners were selected by an independent circle of publication reviewers/journalists from nominations based on a broad range of achievements – from product and technology innovations to talented executive leadership and engineering innovators.

7 Phone Call Tracking Tools Every Online Marketer Must Know

Elan — Tue, 03 Nov 2009 21:06:40 +0000

Given all of the web analytics tools out there, tracking online conversions is relatively easy. The big challenge for marketers is tracking offline conversions like phone calls. Since most businesses still rely on phone calls, not web form submissions, this is a critical piece of online marketing.

Here Are 7 Phone Call Tracking Tools To Add To Your Online Marketing Arsenal

How The iPhone Voice Broadcast App Helps Teacher Save Time

Elan — Thu, 29 Oct 2009 15:07:22 +0000

In addition to classroom time, teachers spend many hours each week preparing lessons, grading assignments and communicating with parents. Since we love helping our customers save time at work, we were excited to read the following story.

TMC CEO Rich Tehrani Interviews Ifbyphone CEO Irv Shapiro

Elan — Tue, 27 Oct 2009 21:27:19 +0000

Watch the video interview below with Ifbyphone CEO Irv Shapiro. TMC CEO Rich Tehrani and Ifbyphone CEO Irv Shapiro discuss Ifbyphone's business at SuperComm 2009.

Super Excited For SUPERCOMM

Elan — Mon, 19 Oct 2009 20:59:07 +0000

We're super excited for SUPERCOMM this Wednesday, Thursday, and Friday. It should be another great industry event in our own backyard.

We're looking to meet telecom carriers & service providers that want to white-label and resell telephone applications to broaden their service offering, increase stickiness, and ultimately grow revenue.

Will you be at the show? Use the links below to learn a little more about us, and then stop by booth 3112.

What’s New in Ifbyphone Version 3.1

Dan Day — Wed, 14 Oct 2009 06:51:57 +0000

Ifbyphone’s new Version 3.1 includes a variety of new and enhanced applications and features. While many of the underlying changes in Version 3.1 are transparent to the user, they aid in report generation, reduce application load time, and position Ifbyphone to develop future enhancements more quickly than ever. This blog post highlights some of the new applications and feature enhancements.

Virtual Phone System Videos

Elan — Tue, 06 Oct 2009 18:59:19 +0000

Looking to set up a basic virtual phone system for your office?
Here are three screencasts to help you get started with routing your phone number, configuring your Virtual Receptionist, and forwarding your calls using Find Me.

Blog Post Roundup - July to September 2009

Elan — Mon, 05 Oct 2009 15:55:22 +0000

Here are some of my favorite posts from the past 3 months, July - September 2009:

Ifbyphone is More Than a Voice Company

Khyle — Thu, 01 Oct 2009 17:01:36 +0000

We recently updated our Facebook page, adding short bios of our Customer Success team, some picture from around our offices, and as some helpful hints for using our services. One of those is a picture of a plaque that is all over our offices. It shows our core values.

7 Questions To Consider For Good Self-Service IVR System Design

Elan — Fri, 25 Sep 2009 13:30:06 +0000

According to a recent Forrester study on the Best and Worst Of Phone Self-Service Design, here are some questions to consider when evaluating your own IVR system. After setting up your IVR system according to our 10 Tips for IVR Success, I suggest reevaluating it using the following questions: