I'm Stupid, so are you. I can make it, so can you.

My First Customer

2011-08-21T16:45:00.000+08:00

Last Sunday, I received a call that he would like to buy 2 items from me. He asked me whether I have stock but I told him I do not have. I said roughly need about 3 to 5 days of delivery. So he is okay and made a deposit. I quickly made an order we 3 to 5 days delivery. I also told him that if I can't deliver on Friday, I will refund the deposit.

I did not received it on Friday as the delivery was delay by the courier company. I was so angry as I paid so much for express service. And now it seems slower than normal service. I told my customer that the items had not arrival and as promise I want to return his deposit.

The customer was so kind that he said he can wait. Finally the item came yesterday and I deliver to my customer today. He was glad and thanks me.

I feel glad and I learn something here. Honesty and Fair to your customer, you will get rewarded.

What a day!

2011-06-07T18:09:00.001+08:00

Sunny and hot. Working in ExxonMobil today for some devices replacement job. I'm almost fainted as the sun was so hot. I did not expect to work in such a hot area where no shade. I also did not bring any water. Luckily my senior bring water and the customer was very nice and help us to buy drink and food. It was also lucky that there is an air-con room for the PLC system so we able to take some shelter there. I guess today is the day that I loss most water beside my army days. Feel tired but great. Free work out. Haa haa. More to come. - Posted using BlogPress from my iPhone

Location:Jurong island

jNs Shopping Site

2011-05-28T22:14:00.008+08:00

I have finally create an online business. The very first step that I had accomplished is to find the supplier and promote my product in facebook. Next is to create more customers and fans to like the site.

Hope everyone can support.

Thank you.

http://www.facebook.com/pages/jNs-Shopping-Site/126354720734893

Voting again

2011-05-03T09:16:00.001+08:00

This year, almost all the GRC and SMC are being challenge by opposition party. The best part is that I'm now staying in the west side but vote in the north. Updated my address on Mar but the vote is base on my previous address. I'm stupid before so I will make my choice wisely.

Finish reading the book

2011-04-13T09:47:00.001+08:00

Wow I can't believe that I manage to finish reading the book. Normally I will give up half way. So now is time to clear my debts and start saving for the first level of wealth. Must achieve this by September 2011. - Posted using BlogPress from my iPhone

Moving to our new house

2011-04-03T23:32:00.000+08:00

Yesterday was our official day to move to our new house. It was fun and tiring. Finally I got my own house but it is so tiring as need to do a lot of house works. I would like to thank my mum, my second brother and his wife for helping up yesterday to spring cleaning our kitchen. I would also like to thank my wife for all the hard work she had contribute to our house. I will always love you.

Tomorrow will be my second day of my new work. Still unsure what will happened but I hope everything will be smooth sailing. I planing to reached the first level of financial stability by September 11 or earlier.

First day in new company

2011-04-01T08:59:00.001+08:00

Today is my first day in my new company. I don't know why I'm not nervous maybe is because I used to it. I not sure what they expected of me but I hope I can do well. All the best to myself. - Posted using BlogPress from my iPhone

Last day in my company

2011-03-30T10:57:00.004+08:00

My last working day in the company was yesterday (29 Mar 2011). I can't believe that I still have to work like hell. Today suppose to be my leave but have to go back to do my clearance. Still receive SMS and email from customers. Ok continue to work. - Posted using BlogPress from my iPhone

Chatting with my old friends

2011-03-17T15:00:00.001+08:00

Wow, I thought no one read my blog. My best friends actually read it. He get to know my blog through my wife's Facebook. After reading, he was surprised that I'm leaving my current company. Why he surprised? Cause he also currently having the same situation as me. So we decided to meet up yesterday with another best friend to have dinner and chatting. It was a long chat and last about 3.5 hours. We were talking about why we are facing the same problem and wanted to doing something. Well, to protect him and myself, I'm not going to share what we said. The other friend also wanted to do something and by chance and fate, he able to meet someone that might help him. I'm glad that he has this chance and moreover this is what he good at. We encourage him to do all his best. Okay time to work hard and work smart. I wholeheartedly wishes both my best friends will able to make it. I also must make it. As the theme of this blog is to make it so MAKE IT everyone. - Posted using BlogPress from my iPhone

My wife's birthday

2011-03-12T08:17:00.002+08:00

Today is my wife's birthday and also her company family day. We are going to Universal studio for free. We will definitely will have great fun today. I will post some pictures later when we reach. Happy birthday my dearest wife. I will fulfill your wish one day. - Posted using BlogPress from my iPhone

Some Pics.

My Wife and Me

Best Wife Award

Happy Penguin

The Four Levels of Wealth, where am I now.

2011-03-11T08:10:00.001+08:00

There are basically four levels of wealth as listed below:

Level 1: Financial Stability
Level 2: Financial Security
Level 3: Financial Freedom
Level 4: Financial Abundance

Level 1: Financial Stability
How to achieved?

You have accumulated enough liquid assets to cover your current expenses for a minimum of six months.
In addition, you have life and hospitalization insurance to protect you and/or your family's lifestyle should you be permanently disabled, unable to work or if you pass away suddenly.

Level 2: Financial Security
How to achieved?

When you have through the investment of time, money and ideas, accumulated a critical amount of Positive Cash Flow Assets that generate enough passive income to cover your MOST BASIC expenses. In order words, when you reach this level, you can stop working and maintain a very basic lifestyle. It also means that if you continue working, all your active income can ve channeled toweards your investments and this will further compound your assets and increase your income streams.

Level 3: Financial Freedom
How to achieved?

When you have through the investment of time, money and ideas, accumulated a critical amount of Positive Cash Flow Assets that generate enough passive income to sustain your CURRENT LIFESTYLE. When you reach this level of Financial Freedom, you can choose to stop working and still maintain your current standard of living... indefinitely!

Level 4: Financial Abundance
How to achieved?

When you have through the investment of time, money and ideas, accumulated a critical amount of Positive Cash Flow Assets that generate enough passive income to sustain your DESIRED LIFESTYLE. The moment you reach the level of Financial Abundance, you will be able to choose to stop working and live your dream lifestyle indefinitely.

So where am I now? Currently my bank account only got less than $100. Haa haa.. Level 0 at the moment. I will achieve what I want but first Level 1 first. Work hard and work smart.

Tough but must still go on.

2011-03-10T11:28:00.001+08:00

Sometime is really tough in life. I'm not sure whether my next job is a good choice. But I tell myself not to look back anymore. I need to move on. Not to be afraid. Follow my plan. - Posted using BlogPress from my iPhone

Double your company's profits in less than 6 months (Part II)

2011-03-06T15:05:00.000+08:00

To what extent can you increase your department's/company's profits? Let's take a look. Imagine if you are working for a shoe retailer and the company currently shows the following numbers every year.

The Impact of Increasing The Five Key Variables by 10%

Do you think it is possible to increase each variable by 10%? Of course! It is only a question of testing out different strategies and taking action!

a. Increasing Leads

What can you do to help your company increase leads? The specific strategy would depend on whether your company is a Business to Business (B to B) enterprise or a Business to Consumer (B to C) enterprise. But in general, you could take the following actions!

Learn how to create more effective advertisement (Stronger headlines, more persuasive copy, i.e. text)
Test new media channels (e.g. Newspaper, magazine, outdoor ads etc...)
Make more cold calls
Use telemarketing efforts
Hold seminars & road shows
Increase networking efforts
Hold special promotions
Create a referral system or member get member scheme
Start email marketing... the list goes on

b. Increasing Conversion Rate
How can you boost your company's conversion rate? There are many strategies you could use such as...

Creating a more flexible payment plan (0% interest installment)
Offer a product guarantee
Use successful testimonials
Create more persuasive marketing materials like brochures, videos
Use NLP* techniques to build strong rapport with clients
Innovate a new persuasive sales script that works
Create a more powerful, impressive & persuasive presentation
Keep following up with prospects regularly... and the list goes on

c. Increasing Average Dollar Purchase

At the same time, there are many things you can do to boost the average dollar purchase of each customer. One great example I can give you is McDonalds. What do they do? They simply ask you to buy only a cheeseburger? Do they just sell you the cheeseburger? No! they will ask if you want to have a combo meal. They will then ask you to upsize the meal.

Next, they will ask if you would like to have a dessert to go along with the meal. Finally, they will ask if you would like the toy that is on promotion. So you go in wanting to spend $2, but end up spending $10! They are great at getting their customers to increase their average purchase by five times.

I give you an example eariler on about the advertising account director who was able to convince his clients to increase their advertising budget. How? Because he showed them that by investing an extra $300,000 in advertisements, they would be able to generate $600,000 in additional profits. If you can show your clients that their investment in your profuct will reap great returns, they will spend more. So what can you do in your company? Maybe you can:

Bundle several products in a package
Create a 'buy three get one free' promotion
Up sell & cross sell
Educate your customers on your entire range of services
Do a complete needs-analysis to find out how you can add even more value (remember the example I gave you about the insurance agent?)

... and the list goes on.

*NLP or Neuro-linguistic programming is the science of being able to program a person's neurology using the power of language. To learn more, read 'Master Your Mind, Design Your Destiny'.

d. Increasing Repeat Business
What can you do to boost the number of times your customer keeps coming back? Well, you can...

Exceed their expectations & give them a wonderful experience
Build a friendship with them
Keep in regular contact
Send them a special occasion cards
Start a loyalty program
Give them a discount voucher off their next purchase...

e. Increasing Profit Margins
Finally, how can you increase your company's profit margins?
You can

Source for cheaper suppliers which are just as good
Bargain hard with existing suppliers
Sell higher margin products first
Increase working efficiency (do it right the first time)
Strategize how to reduce unnecessary costs...

The strategies that I have just presented to you are just the tip of the iceberg. There are many more strategies that you could test out. I have included a whole list of ways you can increase each of five variables at the end of this chapter.

Now, with all these strategies I am giving you, do you think by fully employing just some of these ideas you can boost each variable by a mere 10%? Of course! Let's see what happens when you do so...

Just by increasing each variable by 10%, profits jump to $80,530! That is a 61% increase! This is the power of compounding. Small consistent increases in each variablr create huge effects to the bottom line!

But this is not challenging enough. Now, think what can happen if, through innovation and hard work, you can help increase each of your company's variables by 20%

As you can see, profits more than double (149% increase) to $124,416! Excited yet? Don't be! From my vast business consulting experience I have found that is very possible to double certain variables like 'Leads', 'Conversion Rate' & 'Number of Repeat Businesses' and increase 'Average Dollar Purchase' & 'Net Profit Margins' by 30% What happens then?

The net profit jumps by 13 times to $676,000! If you can create so much more value to your company/department, you can ask for a whopping 5X increase in salary, and it would still appear cheap to your boss.

Now, you may say to me, 'But I am not directly in control of alot of these factors. Some of these factors are not even within my job scope'. Remember, when you are committed to a goal, you will find a way! Do whatever it takes! Sometimes, you must do things out of your job scope to make an impact. Again you want to do so without upsetting the people around you too much. You may also want to consider asking for a transfer to another more challenging position where you can directly influence sales and costs! This way, it is easier for you to create move value!

Extract from Secrects of Self-Made Millionaires by Adam Khoo.

Double your company's profits in less than 6 months (Part I)

2011-03-06T09:58:00.001+08:00

Do you think this is possible? Mr Adam Khoo author of "Secrets of Self-Made Millionaires" said is possible using the Profit Multiplication Formula. He explained that any kind of business, profits are only determined by five variables. That is Leads generated, conversion rate, average dollar purchase, average repeat business and net profit margins.

I extracted from the book:

Leads represent the number of potential customers or prospects that the company generates through walk-ins, inquiries, cold calls & recommendations. Let's say that out of every ten prospects, two eventually end up buyingm this means that the company's average conversion rate is 20%.

So, if you multiply the number of leads generated a year (also know as prospects) by the average conversion rate, it will determine the number of customers. This is illustrated below.

Now, some customers may spend more money and others may spend less, but there is always an average dollar purchase per customer. At the same time, some customers may only buy once while others may return to buy several times a year. This is known as the average repeat business per customer. If you multiply the number of customers by the average dollar purchase and by the number of repeat business, you will get the annual sales revenue of the company.

Now, assume that your company's sales revenue is $100,000 a year and the total cost of production & overheads are $80,000 a year. This means that the company's Net Profit Margins are 20%. If you multiply the Sales Revenue by the Net Profit Margins, you will get the company's net profits for the year.

In order to create value to your company and increase its profits, you must either increase leads, conversion rate, average dollar purchase, number of repeat businesses and/or net profit margins.

Now, the number of variables you can influence will depend very much on the role you have in the company. If you are the owner or are a department manager, chances are you can take action to increase all five variables and massively create value. If you are a salesperson, then you can influence leads, conversion rate, repeat business and dollar purchase. If you do your job really well and exceed client's expectations, they will keep coming back and spending more. If you can work more efficiently and come up with strategies to improve the operational efficiency, margins will increase!

To be continue...

Collection of 'S' pass

2011-03-05T11:00:00.000+08:00

Waking up early to collect 'S' pass for my wife. We reached around 9.30am at Tanjong Pager Complex. I waited about half an hour and my wife told me that can only collect on next Thursday. Well I guess this is the procedure. As the time is still early for my religion duty, so we decided to go VIVO city. My wife was so excited as she can shop and shop. I brought a book at Page One, title "The Six Figure Second Income". This is a step closer to my plan. Okay continue to wait for my wife at bYSI.

Mobile Blogging from here.

The first day

2011-03-04T08:30:00.000+08:00

Okay. Today is the time for me to start something. Been living for almost 34 years in this world, I'm still did not accomplish anything. So this is the time that I want to change my life and make it. The title of this blog sound not really fantastic but I going to prove that I'm right. Great day to everyone.