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	<title>Infer Blog</title>
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	<link>http://blog.infer.com</link>
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		<title>Your Dreamforce 2014 Reading List</title>
		<link>http://blog.infer.com/your-dreamforce-2014-reading-list/</link>
		<pubDate>Sat, 04 Oct 2014 17:11:16 +0000</pubDate>
		<dc:creator><![CDATA[Meagan Busath]]></dc:creator>
				<category><![CDATA[Events]]></category>
		<category><![CDATA[Predictive Intelligence]]></category>
		<category><![CDATA[Thought Leadership]]></category>

		<guid isPermaLink="false">http://blog.infer.com/?p=621</guid>
		<description><![CDATA[Arguably one of the hottest cloud events of the year is quickly approaching, and like many folks we’re gearing up for another exciting Dreamforce in San Francisco this month. With lots of Salesforce-related buzz going around, including rumors of an Analytics Cloud announcement, we thought we’d share a reading list to help everyone get up [&#8230;]]]></description>
				<content:encoded><![CDATA[<p><a href="http://infer.wpengine.com/wp-content/uploads/2014/10/df14-logo.png"><img class="alignright size-full wp-image-623" src="http://infer.wpengine.com/wp-content/uploads/2014/10/df14-logo.png" alt="Dreamforce" width="300" height="193" /></a>Arguably one of the hottest cloud events of the year is quickly approaching, and like many folks we’re gearing up for another exciting Dreamforce in San Francisco this month. With lots of Salesforce-related buzz going around, including <a href="https://twitter.com/Benioff/status/510424288441016321/photo/1">rumors</a> of an Analytics Cloud announcement, we thought we’d share a reading list to help everyone get up to speed. Here are a few articles that will get you ready for some quality Dreamforce networking:</p>
<p>Mark Benioff’s leak of the imminent <strong>Salesforce Analytics Cloud</strong> announcement probably peaked your interest. Check out <a href="http://venturebeat.com/2014/09/24/will-salesforces-analytics-cloud-shake-up-predictive/">these thoughts</a> from our head of marketing, Jamie Grenney, about whether this move will shake up the predictive space.</p>
<p><img class="aligncenter size-full wp-image-630" src="http://infer.wpengine.com/wp-content/uploads/2014/10/2014-10-04_11-55-51.png" alt="2014-10-04_11-55-51" width="862" height="176" srcset="http://infer.wpengine.com/wp-content/uploads/2014/10/2014-10-04_11-55-51.png 862w, http://infer.wpengine.com/wp-content/uploads/2014/10/2014-10-04_11-55-51-300x61.png 300w" sizes="(max-width: 862px) 100vw, 862px" /></p>
<p><strong><a href="http://venturebeat.com/2014/07/12/why-salesforce-needed-to-buy-relateiq/">Salesforce’s recent acquisition of RelateIQ</a></strong> is sure to be another hot topic at Dreamforce. Read what our CEO, Vik Singh, had to say about it in VentureBeat. Feel free to share your thoughts below about whether Salesforce is really ready to integrate predictive capabilities.</p>
<p>Vik also recently expounded upon the <strong>“<a href="http://techcrunch.com/2014/08/29/predictive-first-how-a-new-era-of-apps-will-change-the-game/">Predictive-First” revolution</a></strong> in TechCrunch, addressing how this new era of applications is changing enterprise software. His article is a great read for anyone following this space.</p>
<p><img class="aligncenter size-full wp-image-632" src="http://infer.wpengine.com/wp-content/uploads/2014/10/2014-10-04_12-01-13.png" alt="Predictive First" width="857" height="214" srcset="http://infer.wpengine.com/wp-content/uploads/2014/10/2014-10-04_12-01-13.png 857w, http://infer.wpengine.com/wp-content/uploads/2014/10/2014-10-04_12-01-13-300x74.png 300w" sizes="(max-width: 857px) 100vw, 857px" /></p>
<p><span id="more-621"></span>Of course Dreamforce is not just all about Salesforce, it’s also about the ecosystem and legacy the company has built. BusinessInsider recently ran a great story about <a href="http://www.businessinsider.com/8-startups-founded-by-ex-salesforce-employees-2014-9">eight enterprise startups founded by ex-Salesforce employees</a> – all of whom are doing interesting things, and many of whom you’re likely to run into at Dreamforce.</p>
<p>The Infer team will be partying at <a href="https://twitter.com/hashtag/DF14">#DF14</a> in the Cloud Expo again this year, so we hope you’ll drop by our booths (N1010 and W537 ) to say hello! And of course, feel free to contact us <a href="https://twitter.com/InferInc">@InferInc</a> before the event and we’ll be happy to set up a time to connect.</p>
<p><a href="http://infer.wpengine.com/wp-content/uploads/2014/10/2014-10-04_10-08-57.png"><img class="aligncenter size-full wp-image-629" src="http://infer.wpengine.com/wp-content/uploads/2014/10/Infer-Booth-1010.png" alt="Infer Booth 1010" width="1003" height="597" srcset="http://infer.wpengine.com/wp-content/uploads/2014/10/Infer-Booth-1010.png 1003w, http://infer.wpengine.com/wp-content/uploads/2014/10/Infer-Booth-1010-300x178.png 300w" sizes="(max-width: 1003px) 100vw, 1003px" /><img class="aligncenter wp-image-626 size-full" src="http://infer.wpengine.com/wp-content/uploads/2014/10/2014-10-04_10-08-57.png" alt="2014-10-04_10-08-57" width="1011" height="709" srcset="http://infer.wpengine.com/wp-content/uploads/2014/10/2014-10-04_10-08-57.png 1011w, http://infer.wpengine.com/wp-content/uploads/2014/10/2014-10-04_10-08-57-300x210.png 300w" sizes="(max-width: 1011px) 100vw, 1011px" /></a></p>]]></content:encoded>
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		<title>Infer More than Doubles Headcount to Meet Exploding Demand for Predictive Sales and Marketing Applications</title>
		<link>http://blog.infer.com/infer-more-than-doubles-headcount/</link>
		<pubDate>Wed, 17 Sep 2014 21:35:10 +0000</pubDate>
		<dc:creator><![CDATA[Meagan Busath]]></dc:creator>
				<category><![CDATA[Careers]]></category>
		<category><![CDATA[News & Announcements]]></category>

		<guid isPermaLink="false">http://blog.infer.com/?p=615</guid>
		<description><![CDATA[Press Release: Company Builds Out Customer Success Team to Help Unlock Revenue with Predictive Lead Scoring Infer Inc., a leading provider of predictive applications that help companies win more customers, today announced a 130 percent increase in its employee base since the start of 2014. This year, Infer has brought on experts with deep, data-centric operations experience [&#8230;]]]></description>
				<content:encoded><![CDATA[<p><em>Press Release: Company Builds Out Customer Success Team to Help Unlock Revenue with Predictive Lead Scoring</em></p>
<p><a href="http://www.infer.com">Infer Inc.</a>, a leading provider of predictive applications that help companies win more customers, today announced a 130 percent increase in its employee base since the start of 2014. This year, Infer has brought on experts with deep, data-centric operations experience at leading consumer and enterprise companies in order to scale its powerful predictive lead scoring solution to thousands of companies.</p>
<p>Infer’s <a href="http://techcrunch.com/2014/08/29/predictive-first-how-a-new-era-of-apps-will-change-the-game/">predictive-first approach</a> uses external signals from the web and advanced data science to help companies prioritize the sales and marketing leads that are most likely to convert to buyers. As the company continues to <a href="https://www.infer.com/press/releases/2014/08/13/infer-grows-predictive-scoring-customer-base-by-150-percent.html">expand its client base</a>, it is building a stellar customer success group to help these businesses implement new predictive models and leverage Infer’s applications across their organizations. New Infer team members bring industry experience from Google, LinkedIn, HP, Deloitte, McKinsey &amp; Company and Booz Allen Hamilton, as well as undergraduate and M.B.A. degrees from Harvard University, Carnegie Mellon University and the University of Chicago’s Booth School of Business.<span id="more-615"></span></p>
<p>“We’ve built a proven solution to many of the sales and marketing problems that are plaguing today’s B2B companies, and we’re making major investments in Infer’s data-driven DNA in order to help our customers truly leverage predictive applications to the fullest,” said Vik Singh, co-founder and CEO of Infer. “Our exceptional new team members are making a significant impact by helping every Infer customer ensure that our models fit their needs and are driving real top and bottom-line results.”</p>
<p>Infer also continues to grow its brilliant <a href="http://blog.infer.com/infer-is-attracting-google-genius-to-unlock-b2b-revenue/">engineering team</a>, of which sixty percent hold doctorates from or dropped out of competitive Ph.D. programs at Stanford University, Massachusetts Institute of Technology, the University of California at San Diego and the University of Michigan. This team is optimizing machine learning algorithms, extracting signals from the web and scaling Infer’s infrastructure to pioneer new predictive sales and marketing solutions.</p>
<p>To learn more about predictive-first applications, join Infer and SiriusDecisions for their <a href="https://attendee.gotowebinar.com/register/4637579877944802817?utm_source=Infer+Blog&amp;utm_campaign=701E0000000cwk6">upcoming webinar</a> about evaluating predictive lead scoring vendors, or download Infer’s recently published <a href="https://www.infer.com/guide-to-predictive-lead-scoring.html">Guide to Predictive Lead Scoring</a>.</p>
<p><b>About Infer</b></p>
<p>Founded in 2010, Infer delivers predictive business applications that help companies win more customers. It leverages proven data science to rapidly model the untapped data sitting in enterprises, along with thousands of external signals from the web. Customers include several large businesses and numerous high growth companies like AdRoll, Cloudera, New Relic, Optimizely, SurveyMonkey, Tableau, Xactly and Zendesk. Headquartered in Palo Alto, California, Infer is funded by leading investors, including Redpoint Ventures, Andreessen Horowitz, Social+Capital Partnership, Sutter Hill Ventures and Nexus Venture Partners. For more information, visit <a href="http://www.infer.com">www.infer.com</a> or read the company’s blog at <a href="http://blog.infer.com/">blog.infer.com</a>.</p>]]></content:encoded>
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		<title>SiriusDecisions Webinar: How to Evaluate Predictive Lead Scoring Vendors</title>
		<link>http://blog.infer.com/siriusdecisions-how-to-evaluate-predictive-lead-scoring-vendors/</link>
		<pubDate>Thu, 11 Sep 2014 21:36:48 +0000</pubDate>
		<dc:creator><![CDATA[Jamie Grenney]]></dc:creator>
				<category><![CDATA[Events]]></category>
		<category><![CDATA[Lead Scoring]]></category>

		<guid isPermaLink="false">http://blog.infer.com/?p=607</guid>
		<description><![CDATA[Predictive scoring is all the rage amongst data-driven marketers, but how do you know which vendor is best? If you want to hit a home run for your B2B company, it’s time to educate yourself on what exactly predictive lead scoring is, and how you can choose the right partner to help you hit it [&#8230;]]]></description>
				<content:encoded><![CDATA[<p>Predictive scoring is all the rage amongst data-driven marketers, but how do you know which vendor is best? If you want to hit a home run for your B2B company, it’s time to educate yourself on what exactly predictive lead scoring is, and how you can choose the right partner to help you hit it out of the park.</p>
<p><a href="http://go.infer.com/l/27632/2014-09-11/2qggyk"><img class="alignright wp-image-611 size-full" src="http://infer.wpengine.com/wp-content/uploads/2014/09/Register-Today.png" alt="Register-Today" width="213" height="44" /></a>Infer invites you to join one of the authors of SiriusDecisions’ new Field Guide to Predictive Lead Scoring for a free educational webinar.</p>
<p><strong>Wednesday, September 24, 10:30 – 11:30am PT</strong></p>
<p><a href="http://go.infer.com/l/27632/2014-09-11/2qggyk"><img class="aligncenter size-full wp-image-612" src="http://infer.wpengine.com/wp-content/uploads/2014/09/SiriusDecisons.png" alt="SiriusDecisons" width="744" height="418" srcset="http://infer.wpengine.com/wp-content/uploads/2014/09/SiriusDecisons.png 744w, http://infer.wpengine.com/wp-content/uploads/2014/09/SiriusDecisons-300x168.png 300w" sizes="(max-width: 744px) 100vw, 744px" /></a></p>
<p><strong>The presentation will cover: </strong></p>
<ul>
<li>The difference between predictive and traditional lead scoring</li>
<li>Key questions to ask when evaluating predictive vendors</li>
<li>Pitfalls to avoid when selecting a predictive lead scoring partner</li>
<li>Real-world predictive lead scoring success stories and use cases</li>
</ul>
<p><span id="more-607"></span></p>
<p><strong>Speakers:</strong></p>
<ul>
<li>Ashley Paris, Research Director at SiriusDecisions</li>
<li>Rishi Kumar, Head of Customer Success at Infer</li>
</ul>
<p><strong>Can&#8217;t make the time? </strong>Not to worry. Everyone who <a href="http://go.infer.com/l/27632/2014-09-11/2qggyk">registers for the webinar</a> will receive the recorded presentation and a tip sheet.</p>]]></content:encoded>
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		<title>Mindflash Uses Infer to Predict Loyal Customers</title>
		<link>http://blog.infer.com/mindflash-uses-infer-to-predict-loyal-customers/</link>
		<pubDate>Mon, 08 Sep 2014 00:07:49 +0000</pubDate>
		<dc:creator><![CDATA[Jamie Grenney]]></dc:creator>
				<category><![CDATA[Customer Stories]]></category>
		<category><![CDATA[Lead Scoring]]></category>

		<guid isPermaLink="false">http://blog.infer.com/?p=600</guid>
		<description><![CDATA[Mindflash is the latest in a wave of companies who has gone all in on predictive. They’re feeling the impact across sales, marketing, and customer success. Recurring revenues are up 50%, they’ve cut their payback time in half, and they’ve been able to bring in customers with higher lifetime value. Mindflash turned to Infer’s predictive [&#8230;]]]></description>
				<content:encoded><![CDATA[<p><a href="http://bit.ly/1AbpR9f "><img class="alignright size-full wp-image-581" src="http://infer.wpengine.com/wp-content/uploads/2014/08/Download-PDF.png" alt="Download-PDF" width="213" height="44" /></a><a href="http://mindflash.com">Mindflash </a>is the latest in a wave of companies who has gone all in on predictive.</p>
<p>They’re feeling the impact across sales, marketing, and customer success. Recurring revenues are up 50%, they’ve cut their payback time in half, and they’ve been able to bring in customers with higher lifetime value.</p>
<p><iframe src="//fast.wistia.net/embed/iframe/dso427474s" allowtransparency="true" frameborder="0" scrolling="no" class="wistia_embed" name="wistia_embed" allowfullscreen mozallowfullscreen webkitallowfullscreen oallowfullscreen msallowfullscreen width="600" height="366"></iframe></p>
<p>Mindflash turned to Infer’s predictive scoring solution, and began to benefit from the instant, data-driven identification of it’s best leads.</p>
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<p><img class="aligncenter size-full wp-image-601" src="http://infer.wpengine.com/wp-content/uploads/2014/09/Instant-Impact-of-Predictive-Scoring.png" alt="Instant Impact of Predictive Scoring" width="831" height="443" srcset="http://infer.wpengine.com/wp-content/uploads/2014/09/Instant-Impact-of-Predictive-Scoring.png 831w, http://infer.wpengine.com/wp-content/uploads/2014/09/Instant-Impact-of-Predictive-Scoring-300x159.png 300w" sizes="(max-width: 831px) 100vw, 831px" /></p>
<p><span id="more-600"></span>Sales was able to make faster contact by focusing on their Infer A Leads given them a jump on the competition. They were more persistent on those leads that scored well.</p>
<p>From a marketing perspective, Infer helped them make rapid decisions. With instant insight into lead quality they were able to make adjustments to campaigns that fail to deliver A-Leads, and shift that energy to better tactics. They cut their email volumes, did A/B tests to hone in on what created more A-Leads, and with their list buys, they added a 48-hour out clause so the team has time to run lists through Infer.</p>
<p>Infer has even begun to shape the product and customer advocacy. Mindflash found that they could reduce churn by doubling down on A-scoring leads. In fact, those A-Scoring leads accounted for 90% of their promoters. It makes sense. If someone is a good fit for your product, their far more likely to get value out of it. Those are the customers that you want to focus on.</p>
<p>&nbsp;</p>
<p><img class="aligncenter size-full wp-image-606" src="http://infer.wpengine.com/wp-content/uploads/2014/09/2014-09-11_14-18-59.png" alt="Net Promoter Score - Infer's Predictive Lead Scoring" width="873" height="445" srcset="http://infer.wpengine.com/wp-content/uploads/2014/09/2014-09-11_14-18-59.png 873w, http://infer.wpengine.com/wp-content/uploads/2014/09/2014-09-11_14-18-59-300x152.png 300w" sizes="(max-width: 873px) 100vw, 873px" /></p>
<p>Hopefully Mindfash’s success story provides the inspiration for you to champion predictive at your company. It’s a home run initiative!</p>
<p>To learn more download our <a href="http://go.infer.com/l/27632/2014-08-15/2q7fbh">Guide to Predictive Lead Scoring</a> or <a href="infer.ocm/contactus">contact us</a> and we’ll get you started.</p>
<p><a href="http://go.infer.com/l/27632/2014-07-27/2ptzzp"><img class="aligncenter size-full wp-image-549" src="http://infer.wpengine.com/wp-content/uploads/2014/07/Guide-to-Predictive-Lead-Scoring.png" alt="Guide to Predictive Lead Scoring" width="559" height="262" srcset="http://infer.wpengine.com/wp-content/uploads/2014/07/Guide-to-Predictive-Lead-Scoring.png 559w, http://infer.wpengine.com/wp-content/uploads/2014/07/Guide-to-Predictive-Lead-Scoring-300x140.png 300w" sizes="(max-width: 559px) 100vw, 559px" /></a></p>
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		<title>Join Us at Marketo’s Marketing Nation Roadshow in SF</title>
		<link>http://blog.infer.com/join-us-at-marketos-mktgnation14-in-sf/</link>
		<pubDate>Wed, 03 Sep 2014 01:22:48 +0000</pubDate>
		<dc:creator><![CDATA[Meagan Busath]]></dc:creator>
				<category><![CDATA[Events]]></category>

		<guid isPermaLink="false">http://blog.infer.com/?p=592</guid>
		<description><![CDATA[The Marketing Nation Roadshow is coming to San Francisco in just three short weeks, and we hope to see you there!  This free half-day event is a great place to network with other marketing innovators and share best practices for optimizing campaigns, nurturing leads, aligning sales and marketing, and driving customer loyalty. Infer joined the [&#8230;]]]></description>
				<content:encoded><![CDATA[<p>The Marketing Nation Roadshow is coming to San Francisco in just three short weeks, and we hope to <a href="http://pages2.marketo.com/marketing-nation-roadshow-2014-sf.html">see you there</a>!  This free half-day event is a great place to network with other marketing innovators and share best practices for optimizing campaigns, nurturing leads, aligning sales and marketing, and driving customer loyalty.</p>
<p><img class="aligncenter size-full wp-image-594" src="http://infer.wpengine.com/wp-content/uploads/2014/09/2014-09-02_18-21-281.png" alt="Marketo Nation Roadshow" width="893" height="321" srcset="http://infer.wpengine.com/wp-content/uploads/2014/09/2014-09-02_18-21-281.png 893w, http://infer.wpengine.com/wp-content/uploads/2014/09/2014-09-02_18-21-281-300x107.png 300w" sizes="(max-width: 893px) 100vw, 893px" />Infer joined the <a href="http://blog.infer.com/infer-joins-marketo-launchpoint/">Marketo Launchpoint ecosystem</a> just under a year ago, and we’ve seen great success amongst joint customers like AdRoll, New Relic, Optimizely and Xactly, who use <a href="http://launchpoint.marketo.com/infer/1133-infer-predictive-lead-scoring">Infer with Marketo</a> to instantly and accurately predict which of their incoming leads are the hottest.  One of the great things about using our solutions together is that we’ve already developed pre-built connectors, so Infer can quickly tap into important signals from your Marketo system in order to make the best predictions and power always-on marketing optimization.</p>
<p><span id="more-592"></span>We’ll be celebrating the Marketing Nation as a platinum sponsor this year, so please drop by our booth the afternoon of Tuesday, September 23rd at the InterContinental San Francisco Hotel. Or feel free to contact us <a href="https://twitter.com/InferInc">@InferInc</a> before then and we’ll set up a time to connect.</p>
<p><a href="https://www.youtube.com/watch?v=aovjy510gJk"><img class="aligncenter wp-image-417 size-large" src="http://infer.wpengine.com/wp-content/uploads/2014/03/Marketo-Workflow1-1024x604.png" alt="Marketo - Workflow" width="610" height="359" srcset="http://infer.wpengine.com/wp-content/uploads/2014/03/Marketo-Workflow1-1024x604.png 1024w, http://infer.wpengine.com/wp-content/uploads/2014/03/Marketo-Workflow1-300x177.png 300w, http://infer.wpengine.com/wp-content/uploads/2014/03/Marketo-Workflow1.png 1066w" sizes="(max-width: 610px) 100vw, 610px" /></a></p>]]></content:encoded>
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		<title>Predictive First: How A New Era Of Apps Will Change The Game</title>
		<link>http://blog.infer.com/predictive-first-how-a-new-era-of-apps-will-change-the-game/</link>
		<pubDate>Fri, 29 Aug 2014 22:17:30 +0000</pubDate>
		<dc:creator><![CDATA[Jamie Grenney]]></dc:creator>
				<category><![CDATA[Press]]></category>
		<category><![CDATA[Thought Leadership]]></category>

		<guid isPermaLink="false">http://blog.infer.com/?p=588</guid>
		<description><![CDATA[Originally posted to TechCrunch by Infer CEO, Vik Singh Over the past several decades, enterprise technology has consistently followed a trail that’s been blazed by top consumer tech brands. This has certainly been true of delivery models – first there were software CDs, then the cloud, and now all kinds of mobile apps. In tandem [&#8230;]]]></description>
				<content:encoded><![CDATA[<p><em>Originally <a href="http://techcrunch.com/2014/08/29/predictive-first-how-a-new-era-of-apps-will-change-the-game/">posted to TechCrunch</a> by Infer CEO, Vik Singh</em></p>
<p><a href="http://techcrunch.com/2014/08/29/predictive-first-how-a-new-era-of-apps-will-change-the-game/"><img class="alignright wp-image-589" src="http://infer.wpengine.com/wp-content/uploads/2014/08/Crystal-ball.jpg" alt="Predictive First" width="300" height="225" srcset="http://infer.wpengine.com/wp-content/uploads/2014/08/Crystal-ball.jpg 738w, http://infer.wpengine.com/wp-content/uploads/2014/08/Crystal-ball-300x225.jpg 300w" sizes="(max-width: 300px) 100vw, 300px" /></a>Over the past several decades, enterprise technology has consistently followed a trail that’s been blazed by top consumer tech brands. This has certainly been true of delivery models – first there were software CDs, then the cloud, and now all kinds of mobile apps. In tandem with this shift, the way we build applications has changed and we’re increasingly learning the benefits of taking a mobile-first approach to software development.</p>
<p>Case in point: Facebook, which of course began as a desktop app, struggled to keep up with emerging mobile-first experiences like Instagram and WhatsApp, and <a href="http://techcrunch.com/2012/04/09/facebook-to-acquire-instagram-for-1-billion/">ended up</a> <a href="http://techcrunch.com/2014/02/19/facebook-buying-whatsapp-for-16b-in-cash-and-stock-plus-3b-in-rsus/">acquiring them</a> for billions of dollars to play catch up.</p>
<h4><strong>The Predictive-First Revolution </strong></h4>
<p>Recent events like the acquisition of RelateIQ by Salesforce demonstrate that we’re at the beginning of another shift toward a new age of predictive-first applications. The value of data science and predictive analytics has been proven again and again in the consumer landscape by products like Siri, Waze and Pandora.</p>
<p><a href="http://techcrunch.com/2014/08/29/predictive-first-how-a-new-era-of-apps-will-change-the-game/">Continue Reading on TechCrunch</a></p>]]></content:encoded>
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		<title>Infer Customer Referral Program</title>
		<link>http://blog.infer.com/customer-referral-program/</link>
		<pubDate>Tue, 26 Aug 2014 14:32:42 +0000</pubDate>
		<dc:creator><![CDATA[Jamie Grenney]]></dc:creator>
				<category><![CDATA[News & Announcements]]></category>

		<guid isPermaLink="false">http://blog.infer.com/?p=584</guid>
		<description><![CDATA[At Infer, we’re always looking for innovative ways to spread the word and share our customer’s amazing success stories. So, if you know someone who could benefit from predictive lead scoring, tell them about Infer and explain why it’s a home run initiative. We’ve added some of our best customers through referrals, so in order [&#8230;]]]></description>
				<content:encoded><![CDATA[<p>At Infer, we’re always looking for innovative ways to spread the word and share our customer’s amazing success stories. So, if you know someone who could benefit from predictive lead scoring, tell them about Infer and explain why it’s a <a href="http://blog.infer.com/time-to-value-for-predictive-scoring/">home run initiative</a>.</p>
<p><img class="aligncenter size-large wp-image-585" src="http://infer.wpengine.com/wp-content/uploads/2014/08/BlogGraphic-1024x393.png" alt="Infer Referral Program" width="610" height="234" srcset="http://infer.wpengine.com/wp-content/uploads/2014/08/BlogGraphic-1024x393.png 1024w, http://infer.wpengine.com/wp-content/uploads/2014/08/BlogGraphic-300x115.png 300w, http://infer.wpengine.com/wp-content/uploads/2014/08/BlogGraphic.png 1189w" sizes="(max-width: 610px) 100vw, 610px" /></p>
<p>We’ve added some of our best customers through referrals, so in order to show our appreciation to customers who refer Infer, we’ve rolled out a fun program. If you make an introduction to a person or company who&#8217;d be a good fit for Infer, we&#8217;ll send both of you a pair of our <a href="http://blog.infer.com/infers-champions-create-lift/">custom Nike shoes</a>.<span id="more-584"></span></p>
<h4>Here’s How It Works</h4>
<p>Send a note to greatprospect [at] infer.com to tell us who you think would be a great prospect for Infer. We&#8217;ll score the contact with our internal predictive model to make sure they are a good fit and check Salesforce to make sure there isn&#8217;t an active opportunity. Assuming we&#8217;re good, we’ll ask that you make a quick email introduction and we can run with it from there. Then we just need your shoe size and we will put the order in right away. If you already have our Nikes, feel free to order a new pair or a pair for one of your colleagues. We’ll also surprise your referred contact with shoes at the conclusion of the sales cycle. Even if they don&#8217;t move forward with Infer, we’ll send the shoes to show our appreciation for their time. We appreciate all your support and are thrilled to watch our community grow!</p>
<h4>Links You Can Share</h4>
<ul>
<li><a href="https://www.youtube.com/watch?v=bg2gqWEKDlk">Impact of Predictive Scoring (60 Seconds)</a></li>
<li><a href="https://www.youtube.com/watch?v=aovjy510gJk">Product Demo (2 minute)</a></li>
<li><a href="http://youtu.be/bsokqdNn2uM">AdRoll</a>, <a href="http://go.infer.com/l/27632/2014-08-15/2q7fbh">Mindflash</a>, <a href="http://youtu.be/Ne8TzDfJvJM">Zendesk Success Story</a></li>
</ul>
<p><a href="http://go.infer.com/l/27632/2014-07-27/2ptzzp"><img class="aligncenter size-full wp-image-549" src="http://infer.wpengine.com/wp-content/uploads/2014/07/Guide-to-Predictive-Lead-Scoring.png" alt="Guide to Predictive Lead Scoring" width="559" height="262" srcset="http://infer.wpengine.com/wp-content/uploads/2014/07/Guide-to-Predictive-Lead-Scoring.png 559w, http://infer.wpengine.com/wp-content/uploads/2014/07/Guide-to-Predictive-Lead-Scoring-300x140.png 300w" sizes="(max-width: 559px) 100vw, 559px" /></a></p>]]></content:encoded>
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		<title>Are Free Trials Worth it?</title>
		<link>http://blog.infer.com/are-free-trials-worth-it/</link>
		<pubDate>Fri, 22 Aug 2014 20:22:54 +0000</pubDate>
		<dc:creator><![CDATA[Rishi Kumar]]></dc:creator>
				<category><![CDATA[Customer Stories]]></category>
		<category><![CDATA[Lead Scoring]]></category>

		<guid isPermaLink="false">http://blog.infer.com/?p=576</guid>
		<description><![CDATA[Mindflash is a cloud-based learning platform for employee and customer training and one of Infer&#8217;s most successful customers. We recently released a Mindflash Case Study that explores how companies can further take advantage of predictive scoring. Download it here. Like many SaaS companies, Mindflash&#8217;s business partially relies on free trials. Free trials &#8211; the double-edged sword of the SaaS [&#8230;]]]></description>
				<content:encoded><![CDATA[<div class="entry-content clearfix" style="color: #484848"><em><span style="color: #484848">Mindflash is a cloud-based learning platform for employee and customer training and one of Infer&#8217;s most successful customers. We recently released a Mindflash Case Study that explores how companies can further take advantage of predictive scoring. </span></em><a href="http://bit.ly/1t4NBrv" target="_blank">Download it here</a><span style="color: #484848">.</span></div>
<div class="entry-content clearfix" style="color: #484848"></div>
<div class="entry-content clearfix" style="color: #484848"><img class="aligncenter wp-image-580 size-full" src="http://infer.wpengine.com/wp-content/uploads/2014/08/Mindflash-Quote-2.png" alt="Mindflash Quote 2" width="544" height="181" srcset="http://infer.wpengine.com/wp-content/uploads/2014/08/Mindflash-Quote-2.png 544w, http://infer.wpengine.com/wp-content/uploads/2014/08/Mindflash-Quote-2-300x99.png 300w" sizes="(max-width: 544px) 100vw, 544px" /></div>
<div class="entry-content clearfix" style="color: #484848"></div>
<div class="entry-content clearfix" style="color: #484848">Like many SaaS companies,<a href="http://www.mindflash.com"> Mindflash&#8217;s</a> business partially relies on free trials. Free trials &#8211; the double-edged sword of the SaaS community &#8211; serve as a boon for some but a bane for seemingly just as many. There have been a number of articles on the topic &#8211; from Forbes suggesting<span style="color: #000000"> a free trial is a <a href="http://www.forbes.com/2007/06/20/omnicom-burger-king-ent-sales-cx_ll_0620freetrial.html" target="_blank">great marketing tool and a solid step toward establishing good will with new customers</a> to FastCompany&#8217;s writeup on Evernote which included </span>Lincoln Murphy<span style="color: #222222">&#8216;s quote that <a href="http://www.fastcompany.com/1659121/evernote-ceo-phil-libins-3-steps-freemium-success" target="_blank">&#8220;&#8230;for most startups, freemium is a cop-out.&#8221; </a></span></div>
<div class="entry-content clearfix" style="color: #484848"></div>
<div class="entry-content clearfix" style="color: #484848"><strong>My take:</strong> For SaaS companies, free trials are increasingly becoming table-stakes &#8211; your customers simply expect them. So the question becomes &#8211;</div>
<blockquote>
<h3 class="entry-content clearfix" style="color: #484848"><strong>&#8220;How can I ensure that I&#8217;m working the right leads from my Free Trial channel?&#8221;</strong></h3>
</blockquote>
<p><span id="more-576"></span></p>
<div class="entry-content clearfix" style="color: #484848">Just as one would be hard-pressed to find a SaaS CFO that does not focus on MRR growth and churn, it would be similarly difficult to find a company that offers a free trial that feels they fully understand the benefits of their free trial.</div>
<div class="entry-content clearfix" style="color: #484848"></div>
<div class="entry-content clearfix" style="color: #484848">Mindflash, in particular, found that their <a href="https://www.mindflash.com/sign-up/">free trial program</a> was stressing their lean sales team and often on the wrong prospects.</div>
<div class="entry-content clearfix" style="color: #484848">For management, trial usage took months to measure and was actually later found to be a misleading indicator for conversion!</div>
<div class="entry-content clearfix" style="color: #484848"></div>
<div class="entry-content clearfix" style="color: #484848">Mindflash turned to Infer&#8217;s predictive lead scoring and, in just two weeks, they began to benefit &#8211; quickly leading to a <strong>FIFTY</strong> <strong>percent increase</strong> in Monthly Recurring Revenue (MRR). At Infer, we pride ourselves on not just providing data but also providing <a href="http://blog.infer.com/infers-dna/" title="Infer’s DNA: What We’ve Learned from Google &amp; Salesforce"><em>actionable </em>data.</a></div>
<div class="entry-content clearfix" style="color: #484848"></div>
<div class="entry-content clearfix" style="color: #484848">For Mindflash, some of the immediate benefits of acting on Infer&#8217;s data included:</div>
<ul>
<li><strong>Faster Contact: </strong>By filtering down their focus to only A-Leads, Mindflash reps make contact with the best new trial customers faster and get a jump on the competition.</li>
<li><strong>Better Perseverance:</strong> Even if a customer isn&#8217;t ready to try or buy the product right away, sales reps know which leads are worth cultivating over time.</li>
<li><strong>Fewer Missed Opportunities: </strong>Mindflash’s marketing team can pinpoint hot prospects even if they never start a free trial (i.e. from events or white paper downloads).</li>
</ul>
<div class="entry-content clearfix" style="color: #484848"></div>
<div class="entry-content clearfix" style="color: #484848"><em>To learn more about how Infer enabled Mindflash to grow its MRR 50% and cut through the noise around free trials &#8211; check out our recent case study on Mindflash.</em></div>
<div class="entry-content clearfix" style="color: #484848"></div>
<div class="entry-content clearfix" style="color: #484848"><a href="http://bit.ly/1t4NBrv"><img class="aligncenter wp-image-582 size-full" src="http://infer.wpengine.com/wp-content/uploads/2014/08/Download-It-Here.png" alt="Download-It-Here" width="213" height="44" /></a></div>]]></content:encoded>
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		<title>Infer Grows Predictive Scoring Customer Base by 150 Percent Quarter-Over-Quarter</title>
		<link>http://blog.infer.com/infer-grows-predictive-scoring-customer-base-by-150-percent-quarter-over-quarter/</link>
		<pubDate>Wed, 13 Aug 2014 22:00:57 +0000</pubDate>
		<dc:creator><![CDATA[Meagan Busath]]></dc:creator>
				<category><![CDATA[News & Announcements]]></category>
		<category><![CDATA[Press]]></category>

		<guid isPermaLink="false">http://blog.infer.com/?p=564</guid>
		<description><![CDATA[Press Release: Hyper-Growth Companies Leverage Infer to Power Data-Driven Sales and Marketing Infer Inc., a leading provider of predictive applications that help companies win more customers, today announced a 150 percent increase in its customer base over the past quarter. Infer is now computing thirteen million predictions every month for some of the fastest-growing companies [&#8230;]]]></description>
				<content:encoded><![CDATA[<p><em><a href="http://finance.yahoo.com/news/infer-grows-predictive-scoring-customer-130000698.html">Press Release</a>: Hyper-Growth Companies Leverage Infer to Power Data-Driven Sales and Marketing</em></p>
<p>Infer Inc., a leading provider of predictive applications that help companies win more customers, today announced a 150 percent increase in its customer base over the past quarter. Infer is now computing thirteen million predictions every month for some of the fastest-growing companies on the planet, including new customers such as Cloudera, Mixpanel, Optimizely, Yesware and ZipRecruiter.</p>
<p><img class="aligncenter wp-image-566 size-full" src="http://infer.wpengine.com/wp-content/uploads/2014/08/Customer-Logos.jpg" alt="Customer Logos" width="550" height="232" srcset="http://infer.wpengine.com/wp-content/uploads/2014/08/Customer-Logos.jpg 550w, http://infer.wpengine.com/wp-content/uploads/2014/08/Customer-Logos-300x126.jpg 300w" sizes="(max-width: 550px) 100vw, 550px" /></p>
<p>“We’re organizing for rapid scale, and Infer’s predictive scoring is critical to our success,” said Matt Cooley, chief revenue officer at <a href="https://mixpanel.com/">Mixpanel</a>, a leader in mobile analytics. Rafael Alenda, vice president of online and brand marketing at software analytics company <a href="http://newrelic.com/">New Relic</a>, added, “Infer scales nicely with our hyper-growth business. In short order, it has generated hundreds of thousands of predictions that have helped drive net new customers and revenue.”<span id="more-564"></span></p>
<p>Infer uses external signals from the web and advanced data science to help its customers prioritize the sales and marketing leads that are most likely to convert. “Infer is able to automatically research and identify our marketing-qualified leads (MQLs),” said Ash Alhashim, director of sales enablement at <a href="https://www.optimizely.com/">Optimizely</a>, a leading web optimization platform. “That saves our sales reps time and energy, but just as important, it gives us an objective way to measure lead quality.”</p>
<p>Another new customer, <a href="http://www.mindflash.com/">Mindflash</a>, uses Infer to predict loyal customers for its online training platform. In under a year, Infer has helped the company increase monthly recurring revenue 50 percent by better prioritizing incoming sales leads and optimizing marketing tactics. “Since bringing in Infer, our whole business has pivoted around predictive lead scoring and it’s enabling us to create a better customer experience,” said Randhir Vieira, vice president of products and marketing at Mindflash. “Rather than spreading our resources thin, we can focus on the relationships that add the most value.”</p>
<p>More information on Mindflash is included in Infer’s new <a href="http://go.infer.com/mindflash-case-study-release">customer case study</a>, and additional data-driven plays and ROI frameworks are detailed in Infer’s recently published <a href="http://go.infer.com/l/27632/2014-08-11/2q68ck">Guide to Predictive Lead Scoring</a>.</p>
<p><a href="http://go.infer.com/l/27632/2014-07-27/2ptzzp"><img class="alignleft size-full wp-image-549" src="http://infer.wpengine.com/wp-content/uploads/2014/07/Guide-to-Predictive-Lead-Scoring.png" alt="Guide to Predictive Lead Scoring" width="559" height="262" srcset="http://infer.wpengine.com/wp-content/uploads/2014/07/Guide-to-Predictive-Lead-Scoring.png 559w, http://infer.wpengine.com/wp-content/uploads/2014/07/Guide-to-Predictive-Lead-Scoring-300x140.png 300w" sizes="(max-width: 559px) 100vw, 559px" /></a></p>
<p><strong>About Infer</strong><br />
Founded in 2010, Infer delivers predictive business applications that help companies win more customers. It leverages proven data science to rapidly model the untapped data sitting in enterprises, along with thousands of external signals from the web. Customers include several large businesses and numerous high growth companies like <a href="http://blog.infer.com/adroll-success-story/">AdRoll</a>, Nitro, SurveyMonkey, Tableau, Xactly and <a href="http://blog.infer.com/zendesk-success-story/#more-71">Zendesk</a>. Headquartered in Palo Alto, California, Infer is funded by leading investors, including Redpoint Ventures, Andreessen Horowitz, Social+Capital Partnership, Sutter Hill Ventures and Nexus Venture Partners. For more information, visit www.infer.com or read the company’s blog at blog.infer.com.</p>
<p><img class="aligncenter wp-image-567 size-full" src="http://infer.wpengine.com/wp-content/uploads/2014/08/Our-Customers-Include.png" alt="Our Customers Include" width="594" height="37" srcset="http://infer.wpengine.com/wp-content/uploads/2014/08/Our-Customers-Include.png 594w, http://infer.wpengine.com/wp-content/uploads/2014/08/Our-Customers-Include-300x18.png 300w" sizes="(max-width: 594px) 100vw, 594px" /></p>]]></content:encoded>
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		<title>What is Big Data?  How Will It Impact Businesses and Society?</title>
		<link>http://blog.infer.com/what-is-big-data/</link>
		<comments>http://blog.infer.com/what-is-big-data/#respond</comments>
		<pubDate>Mon, 28 Jul 2014 01:51:36 +0000</pubDate>
		<dc:creator><![CDATA[Jamie Grenney]]></dc:creator>
				<category><![CDATA[Thought Leadership]]></category>

		<guid isPermaLink="false">http://blog.infer.com/?p=530</guid>
		<description><![CDATA[Big data is a buzzword that is ambiguous and often misunderstood. But it also feels like it could be the next big thing. To open up my perspective I found myself stepping outside the echo chamber of Silicon Valley. I enrolled in a class at the Aspen Institute called Socrates. They pull together a group of [&#8230;]]]></description>
				<content:encoded><![CDATA[<p><img class="size-full wp-image-558 alignright" src="http://infer.wpengine.com/wp-content/uploads/2014/07/Big-Data-2.jpg" alt="Big Data 2" width="200" height="200" srcset="http://infer.wpengine.com/wp-content/uploads/2014/07/Big-Data-2.jpg 200w, http://infer.wpengine.com/wp-content/uploads/2014/07/Big-Data-2-150x150.jpg 150w" sizes="(max-width: 200px) 100vw, 200px" />Big data is a buzzword that is ambiguous and often misunderstood. But it also feels like it could be the next big thing. To open up my perspective I found myself stepping outside the echo chamber of Silicon Valley. I enrolled in a class at the Aspen Institute called <a href="http://www.aspeninstitute.org/seminars/socrates-program-seminars">Socrates</a>. They pull together a group of around 20 people from diverse backgrounds to spend a couple days digging into a topic and sharing their experiences.</p>
<p>No one in my group was a specialist in big data &#8211; we had a person who worked for a family office, a mayor’s office, an investment bank, a major consulting firm, an online advertising company, a hospital, the DEA, and of course I was there as the token enterprise software guy. Prior to the seminar, we had all studied a set of fascinating readings that ranged from the story of Socrates struggling with the advent of the written word, to the implications of a world where every detail is known.<span id="more-530"></span></p>
<p>There were two general directions the conversation went. One centered on the negative externalities brought on by big data. Things like information overload, dependency on technology, and privacy risks. The other direction focused on the incredible opportunities that big data was opening up, like:</p>
<p><b><a href="http://infer.wpengine.com/wp-content/uploads/2014/07/1390600289-this-apple-iwatch-concept-incredible.jpg"></a>1. </b><b>Autonomous, Ubiquitous Presence</b></p>
<p><img class="size-full wp-image-555 alignright" src="http://infer.wpengine.com/wp-content/uploads/2014/07/iwatch.jpg" alt="iwatch" width="200" height="127" />All kinds of services are working for us, even when we’re not thinking about them. Your LinkedIn profile is generating value by connecting you with career opportunities. Having Siri on your wrist means you’ve got an assistant listening for your cues and monitoring your health. And for businesses, it is all about listening to your customers so you can better anticipate their needs.</p>
<p><b><br />
2. Transforming Chaotic Environments into a Self-Healing Society</b></p>
<p><img class="size-full wp-image-556 alignright" src="http://infer.wpengine.com/wp-content/uploads/2014/07/Changing-Route.jpg" alt="Changing Route" width="200" height="112" />In the future, problems will be predicted and resolved before we even think about them. Self-driving cars will navigate around traffic. The airline industry will adjust bookings and communications based on weather and flight delays. And many business transactions will move from console transactions typed into a computer to <a href="http://www.mediapost.com/publications/article/216295/2014-predictions-the-year-of-programmatic-video-a.html">programmatic transactions</a>, which involve weighing many signals before automatically optimizing for good outcomes.</p>
<p><b><a href="http://infer.wpengine.com/wp-content/uploads/2014/07/timeenergyattention.png"></a>3. Deadweight Loss Redistribution</b></p>
<p><img class="size-full wp-image-557 alignright" src="http://infer.wpengine.com/wp-content/uploads/2014/07/Deadweight-Redistribution.png" alt="Deadweight Redistribution" width="200" height="190" />There are massive inefficiencies we can eliminate by listening to data, which can in turn free up and repurpose energy for the most critical endeavors. As an example, <a href="http://breakingenergy.com/2011/07/26/the-top-ten-ways-we-waste-energy-and-water-in-buildings/">30-50% of water and electricity use</a> in cities could be cut with big data projects. And since <a href="http://www.magazine.theascender.org/issue-2/crimespots/">50% of crime</a> takes place on less than 5% of street segments, it’s relatively easy to reduce crime with predictive policing.</p>
<p>For me, this discussion clarified that big data is about way more than just the exponential growth of sites like Twitter or the <a href="http://highscalability.com/blog/2013/9/23/salesforce-architecture-how-they-handle-13-billion-transacti.html">1.3 billion transactions</a> logged into Salesforce each day. Those apps just capture the perception we actively want to create in a small snapshot of time. The really big data is the product of passive listening and actual behavior. It’s data from the web, your credit card transactions, your mobile phone, and your medical records. It is going to come from a new breed of connected, wearable devices that monitor our environments.<br />
Our cars, our home thermostats, and our clothing are all becoming  “aware.” These devices are able to measure location, speed, sound, temperature, light, vital signs, and any number of other inputs from our environment. With all the new sources of always-on information pouring in, there’s clearly an immense amount of data being collected. The questions become:</p>
<ul>
<li>How will we make sense of it all?</li>
<li>What are big data’s practical applications?</li>
<li>Who is going to emerge as winners and losers?</li>
<li>And ultimately how will it change society?</li>
</ul>
<p>As I’ve pondered these observations and questions in the context of my work in the enterprise software arena, I’ve identified three key takeaways for the average business:</p>
<p><b>1. Get on Board </b></p>
<p>Big data is a mega-trend every bit as powerful as the alphabet, the printing press, or the Internet itself. It will inevitably transform the competitive landscape, and it will happen faster than you think. It took only 2.5 years to sell 100 million iPads, so how long will it take before 100 million people are wearing an <a href="http://static.knowyourmobile.com/sites/knowyourmobilecom/files/styles/gallery_wide/public/iwatch2.jpg?itok=T7Y-UETg">Apple iWatch</a> or <a href="http://www.google.com/glass/start/">Google Glass</a>? And how long before your industry feels the effects of the shift from console transactions to programmatic transactions?</p>
<p><b>2. We’re in an Arms Race Powered by Data</b></p>
<p>To remain competitive you need to be relentless in your pursuit of data. Is there data you can collect about your prospects, customers, products or employees that’ll give you an edge over the competition? And just as important, do you have a real-time framework to turn that data into action, so you’re able to programmatically increase the probability of good outcomes for your business, while decreasing bad outcomes?</p>
<p><b>3. Partner with Vendors Who Understand Predictive</b></p>
<p>While some companies have the resources to collect big data and build their own proprietary applications, it is likely that best-of-breed vendors have better end-to-end solutions. We’ve already seen this for <a href="http://optimizely.com">A/B Testing</a>, <a href="http://www.captora.com/">Search Optimization</a>, <a href="http://adroll.com">Display Retargeting</a>, <a href="http://infer.com/solutions.html">Lead Scoring</a>, and <a href="http://gainsight.com">Product Adoption</a>. In each of these categories, companies can ride the big data wave without having to hire a single data scientist.</p>
<p>We’re living in an exciting time, especially for those who can embrace being awash in data. We need to find ways to profit from it rather than drown in it. By eliminating the deadweight in your business, you can shift energy to more productive initiatives and blow past the competition. Being a data-driven business means more quickly anticipating customer needs, and finding new ways to meet them so you can guarantee the most profitable outcomes.</p>
<p>So whether we like the term big data or not, there is little doubt that it will fundamentally change how businesses operate.</p>
<p><a href="http://go.infer.com/l/27632/2014-07-27/2ptzzp"><img class="alignleft size-full wp-image-549" src="http://infer.wpengine.com/wp-content/uploads/2014/07/Guide-to-Predictive-Lead-Scoring.png" alt="Guide to Predictive Lead Scoring" width="559" height="262" srcset="http://infer.wpengine.com/wp-content/uploads/2014/07/Guide-to-Predictive-Lead-Scoring.png 559w, http://infer.wpengine.com/wp-content/uploads/2014/07/Guide-to-Predictive-Lead-Scoring-300x140.png 300w" sizes="(max-width: 559px) 100vw, 559px" /></a></p>]]></content:encoded>
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