Information Services

Intermittent internet connection problem

Cathy Murr — Tue, 13 Mar 2012 10:45:22 +0000

There is a problem with our connection to the internet (provided by Janet). Janet are investigating and are treating the situation with the highest priority. We will update as soon as we have news.

We Listened

Davina — Thu, 08 Mar 2012 08:45:31 +0000

Following your comments in the LRC survey last year, we made a number of changes to the LRC and its services/resources.

Read more about the changes we made: https://mykingston.kingston.ac.uk/library/Publications/welistened.pdf

Don’t miss your chance to influence how the LRC works – complete the LRC questionnaire today: https://www.surveymonkey.com/s/lrc2012

Your turn to speak

Davina — Thu, 01 Mar 2012 08:27:15 +0000

LRC User Survey 2012 has been launched – It’s your turn to speak

By completing this survey you will be helping us to shape and develop our buildings, support, resources and services to meet your needs. The survey is available until 6th April.

All students who complete the questionnaire can enter the draw for a chance to be the lucky winner of a Kindle, £50 worth of iTunes vouchers or £50 worth of Amazon vouchers

Enter: https://www.surveymonkey.com/s/lrc2012

My Account on iCat

Cathy Murr — Wed, 29 Feb 2012 11:48:31 +0000

To view and manage your library account online, you must first sign in to iCat with your k number and password using the Sign In [Kingston] link in the top right corner, then click My Account. If you do not sign in first, your account will appear empty.

This facility is also available to external borrowers who should click the Sign In [External] link instead and enter an 8-digit library number and 4-digit PIN.

Access to the LSE (April – June)

ku03028 — Wed, 29 Feb 2012 09:49:13 +0000

The LSE have notified us that there will be very limited access to Sconul Access visitors in their exam period this year. Please bear this in mind if you have plans to visit in this period. Full message from the LSE follows:

“Please note there will be restricted access to the LSE Library during our examination period from Monday 2 April to Wednesday 6 June 2012.

Academic staff and research degree students (MPhil, PhD) will still be eligible to use the Library through our existing reciprocal schemes (University of London, SCONUL Access and M25). SCONUL Access and M25 members will need to produce access cards for these schemes when applying for membership. In a change from last year, we have also had to extend the restrictions to undergraduates and taught masters students (University of London & SCONUL Access), as the number of registrations we received from these groups were extremely high in the previous year.

In special cases visitors affected by the restrictions may be able to make a request for a day’s access (no further access will be provided) if they can show they have a genuine need to use our collections during the restricted access period, that cannot be satisfied at a later date.

All requests will need to be made through the online form which will be made available on our web pages at this time.

Further details are available on our web pages at http://www2.lse.ac.uk/library/enquiriesandfeedback/admissions/home.aspx.

Seeking FAME

Robert Elves — Tue, 28 Feb 2012 11:49:54 +0000

Researching a company or sector for an assignment or for a job application? We have a number of resources that give very detailed company information. One of these is FAME. Business students, particularly those studying accounting may have used this already but there may be useful information for other students. For example you can use FAME to get a list of companies to send off your CV.

This includes information on every company registered at Company House, whether active or not, plus Irish companies. The largest companies include 10 years worth of data. Financial data includes the balance sheet, profit and loss account, cash flow and ratios. You can find lists of subsidiaries and ownership and also lists of directors. You can search by sector and postcode to get a mailing list of companies.

FAME stands for Financial Analysis Made Easy. There are lots of analytical tools you can use and you can produce charts and tables to incorporate into you work. Examples are peer analysis, segmentation and aggregation.

FAME is available under Database List in iCat by going to F or under Busines and Law -> Company Information.

WiFi update

Robert Elves — Mon, 27 Feb 2012 10:01:06 +0000

The wireless service has now been fully restored. Apologies for any inconvenience you experienced during the downtime.

WIFI update

Rowan Williamson — Fri, 24 Feb 2012 13:02:44 +0000

BT were on site yesterday trying to resolve the problems with the WIFI but they have not encountered this particular problem before. As this is an unknown fault it is not possible to provide an ETA, but this is being treated as a top level priority and University and BT engineers are working round the clock to reach a successful solution.

My Kingston unavailable – alternative service routes

ku05233 — Sat, 18 Feb 2012 09:15:49 +0000

We have been experiencing technical issues with My Kingston since approximately 4.30pm on Friday afternoon and are continuing to work on the problem. In the meantime, students accessing services from the go.kingston.ac.uk address will get a service failure message. Key services such as StudySpace and Email can be reached via the following links:

StudySpace – https://studyspace.kingston.ac.uk
Email – http://mail.kingston.ac.uk
iCat – http://icat.kingston.ac.uk

For the iCat, please remember to use your normal KU username and password to Sign In (top right hand corner) in order to access full text e-resources.

We apologise for the inconvenience this may cause.

E-books from EBL – update

Robert Elves — Thu, 16 Feb 2012 17:41:37 +0000

Access to e-books via EBL is now working again. Apologies if you were inconvenienced earlier today.