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group-hover:text-card-text-hover text-sm font-medium capitalize">Articles</span></div><h3 class="text-foreground text-lg font-medium lg:text-xl">The Mission-Critical Standard: Why Mission-Certified Communications are the Future of High-Stakes Operations</h3></div><p class="text-card-foreground text-sm">Mission-certified communications deliver secure, unified support in high-stakes operations.</p></div></div></a></span><span><a class=" block h-full rounded-xl custom-focus-visible" href="/en/secure-communications/insights/blog/blackberry-uem-action"><div data-slot="card" class="text-card-foreground border-card border group bg-card hover:bg-card-hover relative flex h-full w-full cursor-pointer flex-col gap-6 overflow-hidden rounded-xl border-none p-4 shadow-none transition-all duration-[250ms] hover:scale-[1.01]" role="listitem" data-component-name="BlogCard" data-component-variant="default"><div data-slot="card-footer" class="flex items-center [.border-t]:pt-6 p-0"><div 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text-sm font-medium">Feb 11, 2026</span><span class="text-primary group-hover:text-card-text-hover text-sm">·</span><span class="text-primary group-hover:text-card-text-hover text-sm font-medium capitalize">Articles</span></div><h3 class="text-foreground text-lg font-medium lg:text-xl">BlackBerry UEM in Action: How BlackBerry UEM Enables Trusted Mobile Operations Across the German Federal Government</h3></div><p class="text-card-foreground text-sm">BlackBerry UEM delivers trusted, compliant device management in Germany.</p></div></div></a></span><span><a class=" block h-full rounded-xl custom-focus-visible" href="/en/secure-communications/insights/blog/2026-predictions"><div data-slot="card" class="text-card-foreground border-card border group bg-card hover:bg-card-hover relative flex h-full w-full cursor-pointer flex-col gap-6 overflow-hidden rounded-xl border-none p-4 shadow-none transition-all duration-[250ms] hover:scale-[1.01]" role="listitem" data-component-name="BlogCard" 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/_next/image?url=https%3A%2F%2Fa.storyblok.com%2Ff%2F286245462458556%2F1111x694%2F1ffa858b3b%2Fsecure-communications-in-2026-blog-u.webp%2Fm%2F1920x0%2Ffilters%3Aformat(webp)%3Aquality(100)&amp;w=3840&amp;q=75 3840w" src="/_next/image?url=https%3A%2F%2Fa.storyblok.com%2Ff%2F286245462458556%2F1111x694%2F1ffa858b3b%2Fsecure-communications-in-2026-blog-u.webp%2Fm%2F1920x0%2Ffilters%3Aformat(webp)%3Aquality(100)&amp;w=3840&amp;q=75"></div></div></div><div data-slot="card-content" class="flex h-full flex-col gap-3 p-0"><div class="flex flex-col gap-3 text-left"><div class="flex gap-2 text-left"><span class="text-primary group-hover:text-card-text-hover text-sm font-medium">Jan 08, 2026</span><span class="text-primary group-hover:text-card-text-hover text-sm">·</span><span class="text-primary group-hover:text-card-text-hover text-sm font-medium capitalize">Articles</span></div><h3 class="text-foreground text-lg font-medium lg:text-xl">Secure Communications in 2026:  Predictions About How Trust Will Be Owned, Proven, and Defended</h3></div><p class="text-card-foreground text-sm">Why 2026 marks a break in secure communications: quantum readiness, metadata risk, verified identity, and defense‑grade control redefine trust.</p></div></div></a></span></div></span></div></div></div></section><div><section data-component-name="bb-6-section" data-theme="" data-bb-map-background="true" class="bg-background"><div data-component-name="vertical-spacing" class="half-top-padding-y none-bottom-padding-y flex items-center"><div data-component-name="horizontal-spacing" class="w-full mx-auto max-w-[1440px] section-padding-x"><div data-component-name="BB-6" class="container-padding-x container mx-auto flex flex-col items-start" id="bb-96c542b5-60e5-40a7-8fe4-0b5d7bcde91e"><div class="section-title-gap-lg flex max-w-3xl flex-col items-start text-left"></div><div class="w-full" data-component-name="bb-6-filters"><div class="md:py-6"><div class="text-filter pb-6 text-xs font-medium 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for Coordinated Operations" class="custom-focus-visible block rounded-2xl" data-bb6-card-focus="true" href="/en/secure-communications/insights/blog/introducing-blackberry-athoc-command-center"><div data-slot="card" class="text-card-foreground border-card flex flex-col gap-6 border bg-card hover:bg-card-hover h-full w-full cursor-pointer overflow-hidden rounded-xl p-4 shadow-none transition-all duration-[250ms] hover:scale-[1.01]" data-component-name="bb-6-card" data-component-variant="default"><div class="relative w-full"><div style="position:relative;width:100%;padding-bottom:75%" data-radix-aspect-ratio-wrapper=""><div data-slot="aspect-ratio" class="bg-white" style="position:absolute;top:0;right:0;bottom:0;left:0"><img alt="" loading="lazy" decoding="async" data-nimg="fill" class="scale-[1.01] rounded-sm object-cover" style="position:absolute;height:100%;width:100%;left:0;top:0;right:0;bottom:0;color:transparent" sizes="(max-width: 768px) 100vw, (max-width: 1200px) 50vw, 33vw" srcset="/_next/image?url=https%3A%2F%2Fa.storyblok.com%2Ff%2F286245462458556%2F1360x904%2F8adddeda78%2Fathoc-dashboard.webp%2Fm%2F1920x0%2Ffilters%3Aformat(webp)%3Aquality(100)&amp;w=256&amp;q=75 256w, /_next/image?url=https%3A%2F%2Fa.storyblok.com%2Ff%2F286245462458556%2F1360x904%2F8adddeda78%2Fathoc-dashboard.webp%2Fm%2F1920x0%2Ffilters%3Aformat(webp)%3Aquality(100)&amp;w=384&amp;q=75 384w, /_next/image?url=https%3A%2F%2Fa.storyblok.com%2Ff%2F286245462458556%2F1360x904%2F8adddeda78%2Fathoc-dashboard.webp%2Fm%2F1920x0%2Ffilters%3Aformat(webp)%3Aquality(100)&amp;w=640&amp;q=75 640w, /_next/image?url=https%3A%2F%2Fa.storyblok.com%2Ff%2F286245462458556%2F1360x904%2F8adddeda78%2Fathoc-dashboard.webp%2Fm%2F1920x0%2Ffilters%3Aformat(webp)%3Aquality(100)&amp;w=750&amp;q=75 750w, /_next/image?url=https%3A%2F%2Fa.storyblok.com%2Ff%2F286245462458556%2F1360x904%2F8adddeda78%2Fathoc-dashboard.webp%2Fm%2F1920x0%2Ffilters%3Aformat(webp)%3Aquality(100)&amp;w=828&amp;q=75 828w, 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src="/_next/image?url=https%3A%2F%2Fa.storyblok.com%2Ff%2F286245462458556%2F1360x904%2F8adddeda78%2Fathoc-dashboard.webp%2Fm%2F1920x0%2Ffilters%3Aformat(webp)%3Aquality(100)&amp;w=3840&amp;q=75"></div></div></div><div data-slot="card-content" class="flex flex-col gap-3 p-0 md:gap-4"><div class="flex min-h-0 flex-col gap-2"><div class="text-card-category flex items-center gap-2 text-xs font-medium md:text-sm">Mar 23, 2026<span aria-hidden="true">•</span><span>Articles</span></div><h3 class="text-foreground text-xl font-medium">Introducing the BlackBerry AtHoc Command Center: A Unified Workspace for Coordinated Operations</h3><p class="text-muted-foreground text-sm leading-5">Streamlining real-time awareness and coordinated response.</p></div></div></div></a><a target="_self" aria-label="The New BlackBerry Work: Making Devices Smarter with Enterprise AI" class="custom-focus-visible block rounded-2xl" data-bb6-card-focus="true" href="/en/secure-communications/insights/blog/introducing-blackberry-work-smart-tools"><div data-slot="card" class="text-card-foreground border-card flex flex-col gap-6 border bg-card hover:bg-card-hover h-full w-full cursor-pointer overflow-hidden rounded-xl p-4 shadow-none transition-all duration-[250ms] hover:scale-[1.01]" data-component-name="bb-6-card" data-component-variant="default"><div class="relative w-full"><div style="position:relative;width:100%;padding-bottom:75%" data-radix-aspect-ratio-wrapper=""><div data-slot="aspect-ratio" class="bg-white" style="position:absolute;top:0;right:0;bottom:0;left:0"><img alt="" loading="lazy" decoding="async" data-nimg="fill" class="scale-[1.01] rounded-sm object-cover" style="position:absolute;height:100%;width:100%;left:0;top:0;right:0;bottom:0;color:transparent" sizes="(max-width: 768px) 100vw, (max-width: 1200px) 50vw, 33vw" srcset="/_next/image?url=https%3A%2F%2Fa.storyblok.com%2Ff%2F286245462458556%2F1667x1041%2Fdfe2e3e2aa%2Fblackberry-work-blog-d.webp%2Fm%2F1920x0%2Ffilters%3Aformat(webp)%3Aquality(100)&amp;w=256&amp;q=75 256w, /_next/image?url=https%3A%2F%2Fa.storyblok.com%2Ff%2F286245462458556%2F1667x1041%2Fdfe2e3e2aa%2Fblackberry-work-blog-d.webp%2Fm%2F1920x0%2Ffilters%3Aformat(webp)%3Aquality(100)&amp;w=384&amp;q=75 384w, /_next/image?url=https%3A%2F%2Fa.storyblok.com%2Ff%2F286245462458556%2F1667x1041%2Fdfe2e3e2aa%2Fblackberry-work-blog-d.webp%2Fm%2F1920x0%2Ffilters%3Aformat(webp)%3Aquality(100)&amp;w=640&amp;q=75 640w, /_next/image?url=https%3A%2F%2Fa.storyblok.com%2Ff%2F286245462458556%2F1667x1041%2Fdfe2e3e2aa%2Fblackberry-work-blog-d.webp%2Fm%2F1920x0%2Ffilters%3Aformat(webp)%3Aquality(100)&amp;w=750&amp;q=75 750w, 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Enterprise AI</h3><p class="text-muted-foreground text-sm leading-5">BlackBerry Work Smart Tools offer productivity without compromise.</p></div></div></div></a><a target="_self" aria-label="Encryption Alone Is Not a Security Strategy" class="custom-focus-visible block rounded-2xl" data-bb6-card-focus="true" href="/en/secure-communications/insights/blog/encryption-alone-not-security-strategy"><div data-slot="card" class="text-card-foreground border-card flex flex-col gap-6 border bg-card hover:bg-card-hover h-full w-full cursor-pointer overflow-hidden rounded-xl p-4 shadow-none transition-all duration-[250ms] hover:scale-[1.01]" data-component-name="bb-6-card" data-component-variant="default"><div class="relative w-full"><div style="position:relative;width:100%;padding-bottom:75%" data-radix-aspect-ratio-wrapper=""><div data-slot="aspect-ratio" class="bg-white" style="position:absolute;top:0;right:0;bottom:0;left:0"><img alt="" loading="lazy" decoding="async" data-nimg="fill" 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/_next/image?url=https%3A%2F%2Fa.storyblok.com%2Ff%2F286245462458556%2F1111x694%2Fd1f3007f95%2Fnew-frontline-secure-communication-blog-u.webp%2Fm%2F1920x0%2Ffilters%3Aformat(webp)%3Aquality(100)&amp;w=1200&amp;q=75 1200w, /_next/image?url=https%3A%2F%2Fa.storyblok.com%2Ff%2F286245462458556%2F1111x694%2Fd1f3007f95%2Fnew-frontline-secure-communication-blog-u.webp%2Fm%2F1920x0%2Ffilters%3Aformat(webp)%3Aquality(100)&amp;w=1920&amp;q=75 1920w, /_next/image?url=https%3A%2F%2Fa.storyblok.com%2Ff%2F286245462458556%2F1111x694%2Fd1f3007f95%2Fnew-frontline-secure-communication-blog-u.webp%2Fm%2F1920x0%2Ffilters%3Aformat(webp)%3Aquality(100)&amp;w=2048&amp;q=75 2048w, /_next/image?url=https%3A%2F%2Fa.storyblok.com%2Ff%2F286245462458556%2F1111x694%2Fd1f3007f95%2Fnew-frontline-secure-communication-blog-u.webp%2Fm%2F1920x0%2Ffilters%3Aformat(webp)%3Aquality(100)&amp;w=3840&amp;q=75 3840w" src="/_next/image?url=https%3A%2F%2Fa.storyblok.com%2Ff%2F286245462458556%2F1111x694%2Fd1f3007f95%2Fnew-frontline-secure-communication-blog-u.webp%2Fm%2F1920x0%2Ffilters%3Aformat(webp)%3Aquality(100)&amp;w=3840&amp;q=75"></div></div></div><div data-slot="card-content" class="flex flex-col gap-3 p-0 md:gap-4"><div class="flex min-h-0 flex-col gap-2"><div class="text-card-category flex items-center gap-2 text-xs font-medium md:text-sm">Jan 13, 2026<span aria-hidden="true">•</span><span>Articles</span></div><h3 class="text-foreground text-xl font-medium">Voices Under Siege: The New Frontline of Secure Communications</h3><p class="text-muted-foreground text-sm leading-5">Cyber threats have moved to mobile communications, where identity, metadata exposure, and AI impersonation undermine trust. </p></div></div></div></a><a target="_self" aria-label="Secure Communications in 2026:  Predictions About How Trust Will Be Owned, Proven, and Defended" class="custom-focus-visible block rounded-2xl" data-bb6-card-focus="true" href="/en/secure-communications/insights/blog/2026-predictions"><div data-slot="card" class="text-card-foreground border-card flex flex-col gap-6 border bg-card hover:bg-card-hover h-full w-full cursor-pointer overflow-hidden rounded-xl p-4 shadow-none transition-all duration-[250ms] hover:scale-[1.01]" data-component-name="bb-6-card" data-component-variant="default"><div class="relative w-full"><div style="position:relative;width:100%;padding-bottom:75%" data-radix-aspect-ratio-wrapper=""><div data-slot="aspect-ratio" class="bg-white" style="position:absolute;top:0;right:0;bottom:0;left:0"><img alt="" loading="lazy" decoding="async" data-nimg="fill" class="scale-[1.01] rounded-sm object-cover" style="position:absolute;height:100%;width:100%;left:0;top:0;right:0;bottom:0;color:transparent" sizes="(max-width: 768px) 100vw, (max-width: 1200px) 50vw, 33vw" srcset="/_next/image?url=https%3A%2F%2Fa.storyblok.com%2Ff%2F286245462458556%2F1111x694%2F1ffa858b3b%2Fsecure-communications-in-2026-blog-u.webp%2Fm%2F1920x0%2Ffilters%3Aformat(webp)%3Aquality(100)&amp;w=256&amp;q=75 256w, /_next/image?url=https%3A%2F%2Fa.storyblok.com%2Ff%2F286245462458556%2F1111x694%2F1ffa858b3b%2Fsecure-communications-in-2026-blog-u.webp%2Fm%2F1920x0%2Ffilters%3Aformat(webp)%3Aquality(100)&amp;w=384&amp;q=75 384w, /_next/image?url=https%3A%2F%2Fa.storyblok.com%2Ff%2F286245462458556%2F1111x694%2F1ffa858b3b%2Fsecure-communications-in-2026-blog-u.webp%2Fm%2F1920x0%2Ffilters%3Aformat(webp)%3Aquality(100)&amp;w=640&amp;q=75 640w, /_next/image?url=https%3A%2F%2Fa.storyblok.com%2Ff%2F286245462458556%2F1111x694%2F1ffa858b3b%2Fsecure-communications-in-2026-blog-u.webp%2Fm%2F1920x0%2Ffilters%3Aformat(webp)%3Aquality(100)&amp;w=750&amp;q=75 750w, 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/_next/image?url=https%3A%2F%2Fa.storyblok.com%2Ff%2F286245462458556%2F1111x694%2F1ffa858b3b%2Fsecure-communications-in-2026-blog-u.webp%2Fm%2F1920x0%2Ffilters%3Aformat(webp)%3Aquality(100)&amp;w=2048&amp;q=75 2048w, /_next/image?url=https%3A%2F%2Fa.storyblok.com%2Ff%2F286245462458556%2F1111x694%2F1ffa858b3b%2Fsecure-communications-in-2026-blog-u.webp%2Fm%2F1920x0%2Ffilters%3Aformat(webp)%3Aquality(100)&amp;w=3840&amp;q=75 3840w" src="/_next/image?url=https%3A%2F%2Fa.storyblok.com%2Ff%2F286245462458556%2F1111x694%2F1ffa858b3b%2Fsecure-communications-in-2026-blog-u.webp%2Fm%2F1920x0%2Ffilters%3Aformat(webp)%3Aquality(100)&amp;w=3840&amp;q=75"></div></div></div><div data-slot="card-content" class="flex flex-col gap-3 p-0 md:gap-4"><div class="flex min-h-0 flex-col gap-2"><div class="text-card-category flex items-center gap-2 text-xs font-medium md:text-sm">Jan 8, 2026<span aria-hidden="true">•</span><span>Articles</span></div><h3 class="text-foreground text-xl font-medium">Secure Communications in 2026:  Predictions About How Trust Will Be Owned, Proven, and Defended</h3><p class="text-muted-foreground text-sm leading-5">Why 2026 marks a break in secure communications: quantum readiness, metadata risk, verified identity, and defense‑grade control redefine trust.</p></div></div></div></a><a target="_self" aria-label="When Systems Fail: Resilience, Sovereignty, and Secure Communications" class="custom-focus-visible block rounded-2xl" data-bb6-card-focus="true" href="/en/secure-communications/insights/blog/resilience-sovereignty-secure-communications"><div data-slot="card" class="text-card-foreground border-card flex flex-col gap-6 border bg-card hover:bg-card-hover h-full w-full cursor-pointer overflow-hidden rounded-xl p-4 shadow-none transition-all duration-[250ms] hover:scale-[1.01]" data-component-name="bb-6-card" data-component-variant="default"><div class="relative w-full"><div style="position:relative;width:100%;padding-bottom:75%" data-radix-aspect-ratio-wrapper=""><div data-slot="aspect-ratio" class="bg-white" style="position:absolute;top:0;right:0;bottom:0;left:0"><img alt="" loading="lazy" decoding="async" data-nimg="fill" class="scale-[1.01] rounded-sm object-cover" style="position:absolute;height:100%;width:100%;left:0;top:0;right:0;bottom:0;color:transparent" sizes="(max-width: 768px) 100vw, (max-width: 1200px) 50vw, 33vw" srcset="/_next/image?url=https%3A%2F%2Fa.storyblok.com%2Ff%2F286245462458556%2F1111x694%2F16e0fae5d8%2Fwhen-systems-fail-blog-u.webp%2Fm%2F1920x0%2Ffilters%3Aformat(webp)%3Aquality(100)&amp;w=256&amp;q=75 256w, /_next/image?url=https%3A%2F%2Fa.storyblok.com%2Ff%2F286245462458556%2F1111x694%2F16e0fae5d8%2Fwhen-systems-fail-blog-u.webp%2Fm%2F1920x0%2Ffilters%3Aformat(webp)%3Aquality(100)&amp;w=384&amp;q=75 384w, 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src="/_next/image?url=https%3A%2F%2Fa.storyblok.com%2Ff%2F286245462458556%2F1111x694%2F16e0fae5d8%2Fwhen-systems-fail-blog-u.webp%2Fm%2F1920x0%2Ffilters%3Aformat(webp)%3Aquality(100)&amp;w=3840&amp;q=75"></div></div></div><div data-slot="card-content" class="flex flex-col gap-3 p-0 md:gap-4"><div class="flex min-h-0 flex-col gap-2"><div class="text-card-category flex items-center gap-2 text-xs font-medium md:text-sm">Dec 23, 2025<span aria-hidden="true">•</span><span>Articles</span></div><h3 class="text-foreground text-xl font-medium">When Systems Fail: Resilience, Sovereignty, and Secure Communications</h3><p class="text-muted-foreground text-sm leading-5">A global cloud outage revealed the limits of centralized redundancy, underscoring that true operational resilience requires sovereign communications.</p></div></div></div></a></div><div class="mx-auto pt-6 text-center"><a data-slot="button" class="cursor-pointer inline-flex items-center justify-center gap-2 rounded-sm transition-all 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sovereign solutions give you complete control over how you secure your most sensitive data and communications, strengthening national security.\",\"placeholdertext\":\"Type your message\",\"formHeightMobile\":\"800\",\"formHeightDesktop\":\"800\"}],\"seoDescription\":\"Build trust with independently validated policy‑enforced communications that protect content and identities. Learn how to harden your posture. 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Starting November 10, 2025, DoW contracting officers will begin including the CMMC contract clause (DFARS 252.204-7021) in an increasing number of new solicitations and contracts. \\\",\\n\\\"url\\\": \\\"https://www.blackberry.com/en/secure-communications/insights/blog/cmmc-2-0-compliance\\\",\\n\\\"inLanguage\\\": \\\"en\\\",\\n\\\"datePublished\\\": \\\"2025-10-27\\\",\\n\\\"dateModified\\\": \\\"2026-01-12\\\",\\n\\\"author\\\": {\\n  \\\"@type\\\": \\\"Organization\\\",\\n  \\\"name\\\": \\\"BlackBerry Secure Communications\\\"\\n},\\n\\\"publisher\\\": {\\n  \\\"@type\\\": \\\"Organization\\\",\\n  \\\"name\\\": \\\"BlackBerry Secure Communications\\\"\\n}\\n}\",\"isPrintable\":false,\"isProtected\":false,\"articleSection\":[{\"_uid\":\"cd265c8f-da01-4b3b-b4ad-89f54df7f182\",\"author\":[\"10c013de-c939-4b28-adf5-918710a9a9ab\"],\"formID\":\"blog-subscribe\",\"bodyText\":{\"type\":\"doc\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"The landscape of government contracting is undergoing a profound transformation with the roll out of the updated Cybersecurity Maturity Model Certification, or CMMC 2.0. Starting November 10, 2025, Department of War (DoW) contracting officers will begin including the CMMC contract clause (DFARS 252.204-7021) in an increasing number of new solicitations and contracts.  \",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"No longer a recommendation, strict cybersecurity measures are now a mandatory prerequisite for any organization handling Controlled Unclassified Information (CUI). The key requirement for CMMC 2.0 Level 2 (Advanced) is the thorough implementation of the protections outlined in NIST Special Publication (SP) 800-171 Rev. 2.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Adhering to the requirements of CMMC 2.0 Level 2 means embedding security into every aspect of an operation. While the framework’s 110 NIST SP 800-171 controls may seem daunting, secure communications consistently emerge as a critical vulnerability.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"With its decades of experience securing government and enterprise communications, BlackBerry stands out as an indispensable partner, providing the foundational tools that do not just help with CMMC 2.0, but make it truly achievable.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"_____________________________________________________________________________________________________________\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":null},\"content\":[{\"text\":\"Listen Now\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"/secure-communications/critical-briefings\",\"uuid\":\"239189a0-99dd-44bd-b42b-d2de1473f520\",\"anchor\":null,\"target\":\"_self\",\"linktype\":\"story\"}},{\"type\":\"bold\"}]}]},{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":null},\"content\":[{\"text\":\"Tune in to Episode 1 of the Critical Briefings podcast — learn how to achieve CMMC 2.0 certification. \",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"/secure-communications/critical-briefings\",\"uuid\":\"239189a0-99dd-44bd-b42b-d2de1473f520\",\"anchor\":null,\"target\":\"_self\",\"linktype\":\"story\"}}]}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"_____________________________________________________________________________________________________________\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":null},\"content\":[{\"text\":\"The CMMC 2.0 Imperative: Protecting Controlled Unclassified Information (CUI) Everywhere\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"At its core, CMMC 2.0 Level 2 mandates the protection of CUI wherever it resides, whether it is stored on a server, processed on a laptop, or, crucially, transmitted via email, voice call, or instant message. These controls are about more than just protecting physical servers; they secure the flow of sensitive information across an increasingly distributed and mobile workforce. Each interaction and communication is a potential vector for a breach if not adequately secured.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"As such, the CMMC 2.0 Level 2 framework explicitly demands compliance measures for:\",\"type\":\"text\"}]},{\"type\":\"bullet_list\",\"content\":[{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Access Control (AC):\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" Who can communicate with whom, and under what conditions\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Identification and Authentication (IA):\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" Verifying the identity of every participant in a communication.\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"System and Communications Protection (SC):\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" Ensuring the confidentiality and integrity of CUI during transmission.\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Media Protection (MP):\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" Preventing unauthorized disclosure of CUI from communication platforms.\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Audit and Accountability (AU):\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" Plan for, detect and respond to cyberattacks or security breaches by maintaining records of all communications for compliance and incident investigation.\",\"type\":\"text\"}]}]}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Achieving these levels of control is where BlackBerry\",\"type\":\"text\"},{\"text\":\"®\",\"type\":\"text\",\"marks\":[{\"type\":\"superscript\"}]},{\"text\":\" Secure Communications becomes not just beneficial, but fundamentally necessary.\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":null},\"content\":[{\"text\":\"BlackBerry: The Foundation for CMMC 2.0 Communication Security\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"BlackBerry's approach to secure communications is rooted in a \\\"security-first\\\" philosophy that aligns perfectly with the stringent requirements of CMMC 2.0. Let's break down how our Secure Communications solutions address the core challenges:\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":null},\"content\":[{\"text\":\"1. End-to-End Encryption: The Bedrock of CUI Protection\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"The most direct way BlackBerry supports CMMC 2.0 is through its unparalleled commitment to \",\"type\":\"text\"},{\"text\":\"end-to-end encryption (E2EE) that also protects metadata\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\". BlackBerry\",\"type\":\"text\"},{\"text\":\"®\",\"type\":\"text\",\"marks\":[{\"type\":\"superscript\"}]},{\"text\":\" SecuSUITE\",\"type\":\"text\"},{\"text\":\"®\",\"type\":\"text\",\"marks\":[{\"type\":\"superscript\"}]},{\"text\":\" uses FIPS 140-2 compliant modules to provide validated end-to-end encryption for voice calls, texts, file transfers, and more. This is critical for the \",\"type\":\"text\"},{\"text\":\"System and Communications Protection (SC)\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" and \",\"type\":\"text\"},{\"text\":\"Media Protection (MP)\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" domains.\",\"type\":\"text\"}]},{\"type\":\"bullet_list\",\"content\":[{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"CUI in Transit:\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" When classified information is discussed over a call or shared via message, BlackBerry E2EE allows only the intended recipients to access the content. Even if intercepted, the information remains unintelligible to unauthorized parties, directly fulfilling the requirement to protect CUI while \",\"type\":\"text\"},{\"text\":\"in transit\",\"type\":\"text\",\"marks\":[{\"type\":\"italic\"}]},{\"text\":\".\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Data Loss Prevention (DLP):\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" Within the secure environments provided by BlackBerry\",\"type\":\"text\"},{\"text\":\"®\",\"type\":\"text\",\"marks\":[{\"type\":\"superscript\"}]},{\"text\":\" UEM, robust DLP features enable cryptographic separation of the work environment to prevent CUI from being copied, pasted, screenshotted, or exported to unsecured applications. This directly addresses Media Protection requirements, stopping accidental or malicious data exfiltration from communication channels.\",\"type\":\"text\"}]}]}]},{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":null},\"content\":[{\"text\":\"2. Assured Identity and Access: Knowing Who You're Talking To (AC, IA)\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"CMMC 2.0 places a heavy emphasis on knowing \",\"type\":\"text\"},{\"text\":\"who\",\"type\":\"text\",\"marks\":[{\"type\":\"italic\"}]},{\"text\":\" is accessing CUI and \",\"type\":\"text\"},{\"text\":\"who\",\"type\":\"text\",\"marks\":[{\"type\":\"italic\"}]},{\"text\":\" is communicating it. BlackBerry Secure Communications solutions excel here:\",\"type\":\"text\"}]},{\"type\":\"bullet_list\",\"content\":[{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Multi-Factor Authentication (MFA):\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" Access to BlackBerry secure applications and containers protected by strong MFA are a non-negotiable for \",\"type\":\"text\"},{\"text\":\"Identification and Authentication (IA)\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\". This ensures that even if credentials are compromised, unauthorized individuals cannot gain access to CUI-related communications.\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Cryptographic Identity Verification:\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" BlackBerry SecuSUITE goes beyond simple authentication to use \",\"type\":\"text\"},{\"text\":\"cryptographic identity verification\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" for all call participants. This high-assurance method ensures that \\\"person X\\\" on the call is verifiably \\\"person X,\\\" preventing impersonation – a critical control for environments handling sensitive national security information.\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Granular Access Controls:\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" BlackBerry UEM allows administrators to define \",\"type\":\"text\"},{\"text\":\"role-based access controls (RBAC)\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\", dictating who can use which communication tools and access specific CUI-related applications based on their role and clearance. This directly supports the \",\"type\":\"text\"},{\"text\":\"Access Control (AC)\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" domain.\",\"type\":\"text\"}]}]}]},{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":null},\"content\":[{\"text\":\"3. Auditability and Accountability: The Paper Trail of Compliance (AU)\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"CMMC 2.0 Level 2 mandates comprehensive audit trails for all system activities involving CUI. This is where the accountability requirement of CMMC and BlackBerry solutions come together seamlessly.\",\"type\":\"text\"}]},{\"type\":\"bullet_list\",\"content\":[{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Tamper-Proof Logs:\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" BlackBerry Secure Communications suite meticulously log all relevant events – call initiation, message sending, file sharing, policy changes, and access attempts. These logs are designed to be \",\"type\":\"text\"},{\"text\":\"tamper-proof\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\", providing an immutable record for auditing.\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Centralized Visibility:\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" Administrators gain centralized visibility into communication activities within their secure domain, making it easier to monitor compliance, investigate security incidents, and generate the necessary reports for CMMC audits, directly addressing \",\"type\":\"text\"},{\"text\":\"Audit and Accountability (AU)\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" requirements.\",\"type\":\"text\"}]}]}]},{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":null},\"content\":[{\"text\":\"4. Securing the Digital Workplace: Protecting CUI on Every Endpoint\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Beyond communications, the modern workforce is mobile. Laptops, smartphones, and tablets are often the primary tools for collaboration. BlackBerry UEM secures the digital workplace that encompasses communications, email, documents, and business applications within a secure container on any device, be it corporate-owned or BYOD.\",\"type\":\"text\"}]},{\"type\":\"bullet_list\",\"content\":[{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Device Posture and Compliance:\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" UEM allows only compliant devices (e.g., those with up-to-date patches, encryption enabled) to access CUI.\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Data Isolation:\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" By creating a secure \\\"work persona\\\" on a device with cryptographic separation between work and personal environments, CUI and secure communications are isolated from personal apps and data, preventing accidental data leakage and significantly mitigating risks in mobile environments.\",\"type\":\"text\"}]}]}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":null},\"content\":[{\"text\":\"The BlackBerry Advantage: Experience and Trust\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Government contractors face immense pressure to achieve CMMC 2.0 compliance, often with limited resources. Relying on solutions from a company with a proven track record in high-stakes government security offers a distinct advantage:\",\"type\":\"text\"}]},{\"type\":\"bullet_list\",\"content\":[{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Government-Grade Security:\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" BlackBerry has a long-standing history of securing some of the world's most sensitive government communications. BlackBerry Secure Communications solutions are engineered and certified to meet the most rigorous government security standards (e.g., FIPS 140-2, Common Criteria, FedRAMP). This pre-built assurance significantly de-risks the CMMC journey.\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Integrated Solutions:\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" Instead of cobbling together disparate tools that may not integrate seamlessly, BlackBerry offers a comprehensive suite of solutions that work together, reducing complexity and potential security gaps.\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Focus on the User Experience:\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" While highly secure, BlackBerry Secure Communications solutions are designed to be intuitive, ensuring that employees adopt with ease, thereby strengthening the overall security posture of the organization.\",\"type\":\"text\"}]}]}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":null},\"content\":[{\"text\":\"Secure Communications as the Cornerstone of Compliance\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"CMMC 2.0 is more than a checklist; it is an opportunity to strengthen the national defense supply chain. For government contractors, achieving Level 2 compliance is non-negotiable, and the ability to conduct secure communication of CUI is vital.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Here is an overview of the key CMMC 2.0 Level 2 criteria and how \",\"type\":\"text\"},{\"text\":\"BlackBerry Secure Communications\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" solutions address the most relevant control domains:\",\"type\":\"text\"}]},{\"type\":\"table\",\"content\":[{\"type\":\"tableRow\",\"content\":[{\"type\":\"tableHeader\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"CMMC 2.0 (NIST SP 800-171) Domain\",\"type\":\"text\"}]}]},{\"type\":\"tableHeader\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Main Criteria\",\"type\":\"text\"}]}]},{\"type\":\"tableHeader\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"How BlackBerry Secure Communications Keeps You CMMC 2.0 Compliant\",\"type\":\"text\"}]}]}]},{\"type\":\"tableRow\",\"content\":[{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Access Control (AC)\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]}]}]},{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Limit access to CUI to authorized users, processes, and devices (Least Privilege). Control system-level access and enforce session locks.\",\"type\":\"text\"}]}]},{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"BlackBerry UEM\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" enforces \",\"type\":\"text\"},{\"text\":\"Role-Based Access Controls (RBAC)\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\", ensuring only authenticated and authorized users on compliant devices can access CUI applications. BlackBerry UEM provides \",\"type\":\"text\"},{\"text\":\"secure containers\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" that isolate work data from personal data and allow for \",\"type\":\"text\"},{\"text\":\"remote access revocation\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" if a device is lost or non-compliant.\",\"type\":\"text\"}]}]}]},{\"type\":\"tableRow\",\"content\":[{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Identification \u0026 Authentication (IA)\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]}]}]},{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Enforce Multi-Factor Authentication (MFA) for local and remote access. Implement password complexity, prevent reuse, and protect authentication data cryptographically.\",\"type\":\"text\"}]}]},{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"BlackBerry\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" solutions enforce \",\"type\":\"text\"},{\"text\":\"Multi-Factor Authentication (MFA)\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" for accessing the secure environment and use \",\"type\":\"text\"},{\"text\":\"cryptographic identity verification\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" to authenticate every user in secure communication apps (like \",\"type\":\"text\"},{\"text\":\"BlackBerry SecuSUITE\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\"), which is a high-assurance requirement.\",\"type\":\"text\"}]}]}]},{\"type\":\"tableRow\",\"content\":[{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"System and Communications Protection (SC)\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]}]}]},{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Protect the confidentiality of CUI at rest and in transit \",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\"using FIPS-validated cryptography. Monitor and control communications, especially for mobile devices.\",\"type\":\"text\"}]}]},{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"BlackBerry SecuSUITE\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" provides \",\"type\":\"text\"},{\"text\":\"end-to-end encrypted\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" voice, messaging, and file transfer using \",\"type\":\"text\"},{\"text\":\"government-grade, FIPS 140-2 validated encryption\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" to protect CUI \",\"type\":\"text\"},{\"text\":\"in transit\",\"type\":\"text\",\"marks\":[{\"type\":\"italic\"}]},{\"text\":\". \",\"type\":\"text\"},{\"text\":\"BlackBerry UEM\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" ensures CUI is protected on mobile devices by enforcing encryption for data \",\"type\":\"text\"},{\"text\":\"at rest\",\"type\":\"text\",\"marks\":[{\"type\":\"italic\"}]},{\"text\":\" within the secure container.\",\"type\":\"text\"}]}]}]},{\"type\":\"tableRow\",\"content\":[{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Media Protection (MP)\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]}]}]},{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Protect CUI on digital media during transport and storage. Mark media clearly and sanitize/destroy media before disposal or reuse.\",\"type\":\"text\"}]}]},{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"BlackBerry UEM\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" helps control and manage removable media use on endpoints. More importantly, it enforces \",\"type\":\"text\"},{\"text\":\"Data Loss Prevention (DLP)\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" controls within secure applications to prevent unauthorized export, screenshotting, or copy/pasting of CUI from the secure container to unmanaged personal areas of a device.\",\"type\":\"text\"}]}]}]},{\"type\":\"tableRow\",\"content\":[{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Audit and Accountability (AU)\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]}]}]},{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Create, maintain, and protect audit records (logs) of user activities, component failures, and security events to support accountability.\",\"type\":\"text\"}]}]},{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"BlackBerry Secure Communications solutions are designed for \",\"type\":\"text\"},{\"text\":\"full auditability\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\". They \",\"type\":\"text\"},{\"text\":\"log every action\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" (e.g., messages sent, files shared, configuration changes) and provide \",\"type\":\"text\"},{\"text\":\"tamper-proof records\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" and integrated reporting to simplify the CMMC audit process and demonstrate compliance.\",\"type\":\"text\"}]}]}]},{\"type\":\"tableRow\",\"content\":[{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Incident Response (IR)\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]}]}]},{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Establish and test an operational incident-handling capability. Track, document, and report incidents.\",\"type\":\"text\"}]}]},{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"While the full IR plan is a procedural requirement, \",\"type\":\"text\"},{\"text\":\"BlackBerry\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\"®\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"},{\"type\":\"superscript\"}]},{\"text\":\" AtHoc\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\"®\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"},{\"type\":\"superscript\"}]},{\"text\":\" (Critical Event Management/Crisis Communications) can be used to provide the \",\"type\":\"text\"},{\"text\":\"real-time, secure, and acknowledged communication\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" needed to execute the incident response plan quickly and reliably across an organization and with relevant officials, even when networks are compromised.\",\"type\":\"text\"}]}]}]}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":null},\"content\":[{\"type\":\"hard_break\"},{\"text\":\"With CMMC 2.0 coming into force, secure communication isn’t a nice-to-have, it is essential for continued success in the defense industrial base.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"By leveraging BlackBerry Secure Communications solutions, contractors can confidently meet the stringent requirements of NIST SP 800-171 across multiple critical domains. BlackBerry helps ensure that CUI is safeguarded at every stage of its lifecycle, from initial creation to final communication, helping DoW achieve CMMC 2.0 compliance while also enabling more resilient operations.\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":null},\"content\":[{\"text\":\"BlackBerry can help you get ready for CMMC 2.0. Reach out to our experts now. \",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"/secure-communications/contact\",\"uuid\":\"7ba4d7ea-3e0f-487e-a676-4c71f95d9ff7\",\"anchor\":null,\"target\":\"_blank\",\"linktype\":\"story\"}},{\"type\":\"bold\"}]}]}]},\"component\":\"blogArticleU\",\"primaryText\":\"Beyond Checking the Boxes: Why CMMC 2.0 Compliance Depends on a Foundation of Secure Communications\",\"featureImage\":{\"id\":131936217403253,\"alt\":\"\",\"name\":\"\",\"focus\":\"\",\"title\":\"\",\"source\":\"\",\"filename\":\"https://a.storyblok.com/f/286245462458556/1111x694/6d4239bd99/checkpoint-blog-u.webp\",\"copyright\":\"\",\"fieldtype\":\"asset\",\"meta_data\":{},\"is_external_url\":false},\"secondaryText\":\"CMMC 2.0 makes rigorous protection of Controlled Unclassified Information mandatory for government contractors, and BlackBerry Secure Communications provides the encrypted, auditable, identity‑assured communications foundation needed to achieve and sustain Level 2 compliance.\",\"publicationDate\":\"2025-10-27 00:00\"}],\"seoDescription\":\"The landscape of government contracting is undergoing a profound transformation through CMMC 2.0. 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Malaysia's deployment of BlackBerry\",\"type\":\"text\"},{\"text\":\"®\",\"type\":\"text\",\"marks\":[{\"type\":\"superscript\"}]},{\"text\":\" AtHoc\",\"type\":\"text\"},{\"text\":\"®\",\"type\":\"text\",\"marks\":[{\"type\":\"superscript\"}]},{\"text\":\" and BlackBerry\",\"type\":\"text\"},{\"text\":\"®\",\"type\":\"text\",\"marks\":[{\"type\":\"superscript\"}]},{\"text\":\" SecuSUITE\",\"type\":\"text\"},{\"text\":\"®\",\"type\":\"text\",\"marks\":[{\"type\":\"superscript\"}]},{\"text\":\" for the 46th and 47th ASEAN Summits demonstrates how sovereign secure communications protect sensitive operations while enabling real-time collaboration at scale.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"The ASEAN Summits bring together heads of state, ministers, and officials from across the Americas, Europe, Africa, and Asia. With more than 500 meetings and thousands of personnel coordinating across government agencies, Malaysia's Ministry of Foreign Affairs recognizes that mobile communications need to be both secure and efficient. As advanced signal intelligence capabilities become increasingly accessible to malicious actors, protecting voice and messaging from interception is imperative.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Following a successful deployment at the 46th ASEAN Summit in May 2025, the ASEAN Main Logistics Secretariat (SILA) is expanding its use of BlackBerry\",\"type\":\"text\"},{\"text\":\"®\",\"type\":\"text\",\"marks\":[{\"type\":\"superscript\"}]},{\"text\":\" Secure Communications for the 47th Summit in Kuala Lumpur, from October 26 to 28. BlackBerry\",\"type\":\"text\"},{\"text\":\"®\",\"type\":\"text\",\"marks\":[{\"type\":\"superscript\"}]},{\"text\":\" solutions will protect command operations both within the Summit's operations center and communications with those on the move. This helps ensure that sensitive conversations remain confidential and coordination of operations remains seamless.\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":null},\"content\":[{\"text\":\"Securing Communications Across Agencies\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"His Excellency Raja Saifful Ridzuwan Raja Kamaruddin, Head of SILA, explained the operational imperative: \\\"Around 80% of our inter-agency communications are secured—and some are highly confidential and directly tied to the safety of Heads of State and officials. With BlackBerry, we found an encrypted, open communications platform that protects sensitive information while improving coordination.\\\"\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Earlier this year at the 46th ASEAN Summit, 100 liaison officers used BlackBerry AtHoc to send secure, location-based alerts and manage coordination. The 47th ASEAN Summit expanded the deployment of BlackBerry AtHoc to 150 liaison officers and added BlackBerry SecuSUITE for iOS® and standard Android™ devices. This addition allows liaison officers to securely communicate with visiting delegations and foreign teams, reducing the number of devices needed to maintain end-to-end encrypted voice and secure messaging from anywhere.\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":null},\"content\":[{\"text\":\"Mobile Command and Control in Action\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"BlackBerry AtHoc enables truly secure mobile command-and-control, helping officials monitor personnel and VIP movements, respond swiftly to weather or security incidents, and coordinate seamlessly across agencies.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"\\\"Five minutes can mean 50 missed messages,\\\" H.E. Raja Saifful added. \\\"BlackBerry AtHoc streamlines how we communicate across agencies, while SecuSUITE encrypts voice instructions to prevent eavesdropping and leaks. For the 47th ASEAN Summit, we are expanding both solutions to deliver a safe, seamless, and highly coordinated event.\\\"\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"The technology and standards deployed are similar to those used during the 2018 and 2025 G7 Summits and Ministerial Meetings. During these events, the Government of Canada's Summits Management Office under Global Affairs Canada, relied on BlackBerry AtHoc for secure and integrated communication across multiple departments. This set a high standard for operational resilience and inter-agency collaboration.\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":null},\"content\":[{\"text\":\"Sovereign Communications at Scale\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"As ASEAN Chair in 2025, Malaysia is redefining sovereign secure communications at scale. BlackBerry\",\"type\":\"text\"},{\"text\":\"®\",\"type\":\"text\",\"marks\":[{\"type\":\"superscript\"}]},{\"text\":\" Secure Communications delivers government-grade protection for data, people, and operations, ensuring seamless end-to-end security and coordination across agencies, keeping mission-driven teams connected and effective.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Read the Press Release here.\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"https://feeds.issuerdirect.com/news-release.html?newsid=5079978300421765\u0026symbol=BB,BB:CA\",\"uuid\":null,\"anchor\":null,\"target\":\"_blank\",\"linktype\":\"url\"}},{\"type\":\"bold\"},{\"type\":\"italic\"}]}]}]},\"component\":\"blogArticleU\",\"primaryText\":\"Malaysia Sets New Standard for Sovereign Secure Communications at ASEAN Summits\",\"featureImage\":{\"id\":131936217374569,\"alt\":\"\",\"name\":\"\",\"focus\":\"\",\"title\":\"\",\"source\":\"\",\"filename\":\"https://a.storyblok.com/f/286245462458556/1111x694/d7cae63069/malaysia-sets-new-blog-u.webp\",\"copyright\":\"\",\"fieldtype\":\"asset\",\"meta_data\":{},\"is_external_url\":false},\"secondaryText\":\"\",\"publicationDate\":\"2025-10-22 00:00\"}],\"seoDescription\":\"Malaysia deployed BlackBerry AtHoc and BlackBerry SecuSUITE to secure communications for the 46th and 47th ASEAN Summits, protecting high-stakes coordination.\",\"supportingSections\":[]},\"slug\":\"malaysia-secures-asean-summits-2025-with-blackberry\",\"full_slug\":\"en/secure-communications/insights/blog/malaysia-secures-asean-summits-2025-with-blackberry\",\"sort_by_date\":\"2025-10-22\",\"position\":-920,\"tag_list\":[],\"is_startpage\":false,\"parent_id\":104952349190817,\"meta_data\":null,\"group_id\":\"ce676fed-257c-44ef-8e45-02dde05bed26\",\"first_published_at\":\"2025-10-22T04:00:00.000Z\",\"release_id\":null,\"lang\":\"en\",\"path\":\"\",\"alternates\":[],\"default_full_slug\":null,\"translated_slugs\":null,\"_stopResolving\":true}},\"displayText\":\"ASEAN Summit 2025\",\"hideOnMobile\":false},{\"_uid\":\"540a2a8b-a03c-438e-9160-f63d53ea7e1b\",\"noFollow\":false,\"component\":\"simpleNavItem\",\"destination\":{\"id\":\"c9f06696-6c03-4c54-8216-aabc89384cdd\",\"url\":\"\",\"linktype\":\"story\",\"fieldtype\":\"multilink\",\"cached_url\":\"/en/secure-communications/insights/blog/mobile-espionage\",\"prep\":true,\"story\":{\"name\":\"Mobile Espionage\",\"created_at\":\"2025-12-14T11:50:40.414Z\",\"published_at\":\"2026-01-21T20:29:49.690Z\",\"updated_at\":\"2026-03-26T16:39:04.646Z\",\"id\":122976011976689,\"uuid\":\"c9f06696-6c03-4c54-8216-aabc89384cdd\",\"content\":{\"_uid\":\"2bd1e4ce-7b4e-4f2a-8b80-523f9fa04390\",\"slug\":\"secure-communications/insights/blog/mobile-espionage\",\"topic\":[\"security\",\"compliance-and-regulation\",\"operational-efficiency\",\"crisis-management\",\"public-safety-and-alerts\",\"specialized-use-cases\"],\"noIndex\":false,\"website\":\"0ed5aaad-038e-41bc-89a5-f4b677331ad8\",\"category\":\"articles\",\"industry\":[\"government-and-public-sector\",\"law-enforcement-emergency-services-and-public-safety\",\"critical-infrastructure-operators\",\"enterprise\",\"healthcare-and-national-health-agencies\",\"transportation-and-aviation-authorities\"],\"seoImage\":{\"id\":132293580346568,\"alt\":\"\",\"name\":\"\",\"focus\":\"\",\"title\":\"\",\"source\":\"\",\"filename\":\"https://a.storyblok.com/f/286245462458556/1111x694/f97f87949d/mobile-espionage-blig-u.webp\",\"copyright\":\"\",\"fieldtype\":\"asset\",\"meta_data\":{},\"is_external_url\":false},\"solution\":[\"blackberry-athoc\",\"blackberry-secure-communications\",\"blackberry-secusuite\",\"blackberry-uem\"],\"component\":\"articlePage\",\"pageTitle\":\"Mobile Espionage: The Hidden National Security Threat\",\"seoScript\":\"{\\n\\\"@context\\\": \\\"https://schema.org\\\",\\n\\\"@type\\\": \\\"Article\\\",\\n\\\"headline\\\": \\\"Mobile Espionage: The Hidden National Security Threat\\\",\\n\\\"description\\\": \\\"Free messaging apps, aging telecommunications infrastructure, and the accelerating power of AI have created an ideal environment for mobile espionage, turning personal devices into a primary national security threat. Learn how to protect against it.\\\",\\n\\\"url\\\": \\\"https://www.blackberry.com/en/secure-communications/insights/blog/mobile-espionage\\\",\\n\\\"inLanguage\\\": \\\"en\\\",\\n\\\"datePublished\\\": \\\"2025-10-08\\\",\\n\\\"dateModified\\\": \\\"2026-01-12\\\",\\n\\\"author\\\": {\\n  \\\"@type\\\": \\\"Organization\\\",\\n  \\\"name\\\": \\\"BlackBerry Secure Communications\\\"\\n},\\n\\\"publisher\\\": {\\n  \\\"@type\\\": \\\"Organization\\\",\\n  \\\"name\\\": \\\"BlackBerry Secure Communications\\\"\\n}\\n}\",\"isPrintable\":false,\"isProtected\":false,\"articleSection\":[{\"_uid\":\"002a05b8-bc9d-4db9-8f03-0126b2f216e0\",\"author\":[\"3a9cc2b3-fb55-4db1-ad1b-c2dbca4edad2\"],\"formID\":\"blog-subscribe\",\"bodyText\":{\"type\":\"doc\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"The tools of espionage have changed. Forget spies in trench coats; the modern operative’s most effective weapon is the mobile phone in your pocket. Free messaging apps, aging telecommunications infrastructure, and the accelerating power of AI have created an ideal environment for mobile espionage, turning personal devices into a primary national security threat.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":\"left\"},\"content\":[{\"text\":\"As I said in \",\"type\":\"text\"},{\"text\":\"this fascinating podcast chat with Karissa Breen from KBI Media\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"https://kbi.media/podcast/episode-337-deep-dive-christine-gadsby-why-mobile-espionage-is-a-critical-national-security-threat-to-australia-and-globally/\",\"uuid\":null,\"anchor\":null,\"target\":\"_blank\",\"linktype\":\"url\"}}]},{\"text\":\", the cherry on top of the criminal ice cream sundae is AI. It is making it easy for attackers to weaponize data at scale.\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":\"left\"},\"content\":[{\"text\":\"A Trillion-Dollar Problem\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":\"left\"},\"content\":[{\"text\":\"This isn’t a distant problem. Globally, cyber-enabled espionage and fraud is estimated to have cost more than \",\"type\":\"text\"},{\"text\":\"USD $1.03 trillion in 2024\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"https://www.gasa.org/post/global-state-of-scams-report-2024-1-trillion-stolen-in-12-months-gasa-feedzai\",\"uuid\":null,\"anchor\":null,\"target\":\"_blank\",\"linktype\":\"url\"}}]},{\"text\":\". In Southeast Asia alone, annual losses surpass $35 billion. Australia’s spy chief, Mike Burgess from the Australian Security Intelligence Organization (ASIO), recently issued a stark warning that espionage costs the nation \",\"type\":\"text\"},{\"text\":\"over $12 billion each year\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"https://www.abc.net.au/news/2025-07-31/asio-chief-warns-of-espionage-costs/105598696\",\"uuid\":null,\"anchor\":null,\"target\":\"_blank\",\"linktype\":\"url\"}}]},{\"text\":\" – a figure he called conservative. These are not just numbers. They represent stolen intellectual property, destabilized economies, and compromised government operations.\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":\"left\"},\"content\":[{\"text\":\"The New Attack Surface: Your Mobile Device\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":\"left\"},\"content\":[{\"text\":\"Our phones are central to modern life. We use them for banking, work, and sensitive communications. Yet, we often overlook how exposed these devices are. This vulnerability is driven by three key factors:\",\"type\":\"text\"}]},{\"type\":\"ordered_list\",\"attrs\":{\"order\":1},\"content\":[{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Outdated Infrastructure:\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" Many regions still rely on 2G and 3G networks. Some of this technology contains unpatchable flaws, providing attackers with known, permanent backdoors into mobile communications. More than 80 countries \",\"type\":\"text\"},{\"text\":\"have already confirmed\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"https://www.cisa.gov/news-events/alerts/2025/08/27/cisa-and-partners-release-joint-advisory-countering-chinese-state-sponsored-actors-compromise\",\"uuid\":null,\"anchor\":null,\"target\":null,\"linktype\":\"url\"}}]},{\"text\":\" mobile intrusions by certain espionage actors, with over 600 organizations compromised through stolen call logs and location data.\",\"type\":\"text\"},{\"type\":\"hard_break\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Consumer Messaging Apps:\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" Free applications are not truly free. They monetize user metadata, including location, contacts, and even file previews are collected, packaged, and sold. This data inevitably finds its way into criminal and state-sponsored ecosystems, providing a rich source of intelligence for targeted attacks.\",\"type\":\"text\"},{\"type\":\"hard_break\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Weaponized AI:\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" Artificial intelligence has supercharged the threat landscape. Attackers now leverage AI to impersonate CEOs, mimic the voices of family members, and automate sophisticated campaigns at an unprecedented scale. Scams like \\\"pig butchering,\\\" where criminals build fake relationships over months to commit investment fraud, or deepfake voice attacks where attackers trick employees into transferring funds, are becoming industrialized.\",\"type\":\"text\"}]}]}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":\"left\"},\"content\":[{\"text\":\"Productivity and Protection Must Go Hand in Hand\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":\"left\"},\"content\":[{\"text\":\"Safeguarding critical government operations demands uncompromising communication security. However, if security measures impede productivity, employees will inevitably find workarounds. A restrictive work phone often leads users to switch to their personal devices for convenience, inadvertently opening a door for attackers who exploit this behavior.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":\"left\"},\"content\":[{\"text\":\"We must recognize the mobile device for what it has become: a primary attack surface. This requires a fundamental shift in how we approach security. A clear distinction must be made between casual conversations and sensitive communications. While a free messaging app may be suitable for personal chats, it is entirely inappropriate for discussing government strategy, corporate earnings, or critical operational details.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":\"left\"},\"content\":[{\"text\":\"Effective security cannot be an afterthought. It must be integrated seamlessly into the user’s workflow. This means deploying solutions that deliver both robust protection and intuitive productivity. Organizations need better technology, but they also need to cultivate better security behaviors. The first step is acknowledging that not all conversations belong on consumer-grade applications.\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":\"left\"},\"content\":[{\"text\":\"The Path Forward: A Call for Urgent Action\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":\"left\"},\"content\":[{\"text\":\"In this podcast, we discuss how governments are beginning to respond. The United States recently issued new guidance on mobile security, and cross-border collaboration is improving. Frameworks are emerging, and critical conversations are taking place. But we are in an arms race, and time is not on our side. Attackers are moving faster, using automation and AI to scale their operations with alarming efficiency. Our phones are no longer just consumer gadgets; they are critical infrastructure. We must treat their security with the urgency it deserves.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":\"left\"},\"content\":[{\"text\":\"These issues are at the heart of the mobile security conversation we need to have—not just as security professionals, but as citizens, leaders, and parents. I will be addressing this challenge directly at \",\"type\":\"text\"},{\"text\":\"SXSW Sydney\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"https://www.sxswsydney.com/\",\"uuid\":null,\"anchor\":null,\"target\":\"_blank\",\"linktype\":\"url\"}}]},{\"text\":\" in Australia, October 13 to 19.\",\"type\":\"text\"}]},{\"type\":\"bullet_list\",\"content\":[{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Join me on \",\"type\":\"text\"},{\"text\":\"October 13\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" for a panel discussion on \",\"type\":\"text\"},{\"text\":\"Leadership through Transformation\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\", sharing some firsthand experiences and lessons of BlackBerry\",\"type\":\"text\"},{\"text\":\"®\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"#000000\"}},{\"type\":\"superscript\"}]},{\"text\":\", alongside other industry leaders.\",\"type\":\"text\"},{\"type\":\"hard_break\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"On \",\"type\":\"text\"},{\"text\":\"October 14\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\", I will deliver a talk on the rise of mobile espionage, sharing case studies, insights from the field, and predictions for what lies ahead.\",\"type\":\"text\"}]}]}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":\"left\"},\"content\":[{\"text\":\"The new front line for national security is in our hands. 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Adversaries no longer need to break into encrypted chats to understand your intent; all they need is your metadata.\\\",\\n\\\"url\\\": \\\"https://www.blackberry.com/en/secure-communications/insights/blog/hidden-threat-messaging-metadata\\\",\\n\\\"inLanguage\\\": \\\"en\\\",\\n\\\"datePublished\\\": \\\"2025-07-31\\\",\\n\\\"dateModified\\\": \\\"2026-01-12\\\",\\n\\\"author\\\": {\\n  \\\"@type\\\": \\\"Organization\\\",\\n  \\\"name\\\": \\\"BlackBerry Secure Communications\\\"\\n},\\n\\\"publisher\\\": {\\n  \\\"@type\\\": \\\"Organization\\\",\\n  \\\"name\\\": \\\"BlackBerry Secure Communications\\\"\\n}\\n}\",\"isPrintable\":false,\"isProtected\":false,\"articleSection\":[{\"_uid\":\"51wluvvgs\",\"author\":[\"ac89a7e5-dfd9-4644-8d0c-85aac4a53398\"],\"formID\":\"blog-subscribe\",\"bodyText\":{\"type\":\"doc\",\"content\":[{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":null},\"content\":[{\"text\":\"Today’s Digital Landscape\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Metadata is one of the most overlooked security risks in modern digital communications. Adversaries no longer need to break into encrypted chats to understand your intent; all they need is your metadata.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"For government officials who deal with national security, foreign relations, or coordination of high-stakes operations such as international summits or VIP protection, these risks are a pressing reality. The tools used for communication and coordination can either support the mission or become the weakest link.\",\"type\":\"text\"},{\"type\":\"hard_break\"},{\"type\":\"hard_break\"},{\"text\":\"The consumer-grade and even enterprise-class messaging apps that many governmental officials rely on, such as WhatsApp, Signal, Teams, or Zoom, all leave a trail: who contacted whom, when, from where, and how often. These invisible footprints, known as metadata, don’t carry message content, but they do expose behavioral patterns, relationships, routines, and intentions that can be exploited. This exposure makes them a high-value target for adversaries, cybercriminals, and surveillance infrastructure.\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":null},\"content\":[{\"text\":\"The Trouble with Metadata\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"End-to-end encryption is often marketed as the ultimate solution for private and secure communications. While apps like WhatsApp, Signal, and Telegram protect the content of messages through end-to-end encryption, that's only part of it. They neglect the message footprints beyond text, including date, time, frequency and location of the interaction. This metadata remains visible to the provider, carrier, or cloud service.\",\"type\":\"text\"},{\"type\":\"hard_break\"},{\"type\":\"hard_break\"},{\"text\":\"Think of metadata as the digital equivalent of an envelope. While encryption safeguards the content inside, metadata exposes the sender, receiver, and where it was delivered. In the wrong hands, this can be more than enough to exploit operations, compromise trust, and create risk.\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":null},\"content\":[{\"text\":\"Real-World Scenarios: Weaponizing Metadata\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"1. Coordinated Event Surveillance\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"type\":\"hard_break\"},{\"text\":\"Major international events, such as the G7 summit or the upcoming FIFA World Cup 2026, require close inter-agency coordination between local law enforcement, border control, and national emergency response teams. Even if communications are encrypted, adversaries monitoring metadata could detect which agencies are coordinating, when and how often, revealing security priorities or vulnerabilities in real-time.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"2. Insider Threat Detection by Foreign Surveillance\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"type\":\"hard_break\"},{\"text\":\"A well-documented real-life example involved a U.S. Treasury employee leaking classified information to a journalist using WhatsApp. Investigators didn’t need to decrypt the messages to know the validity of the message. The metadata alone connected timestamps to the journalist’s phone number. This demonstrates how metadata tracking can be exploited by internal systems, or worse, by foreign surveillance entities.\",\"type\":\"text\"},{\"type\":\"hard_break\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"3. Sensitive Location Discovery via Mobile Apps\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"type\":\"hard_break\"},{\"text\":\"The fitness app, Strava, inadvertently exposed classified military base locations through public heatmaps generated from metadata. Similarly, federal response teams using consumer-grade messaging apps that tag location or expose traffic patterns may unknowingly reveal sensitive operational details. Even communication tools like Zoom or Teams could disclose call metadata such as when a field unit joins a briefing, which can be used to infer deployment details or decision timelines.\",\"type\":\"text\"},{\"type\":\"hard_break\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"4. Targeting Emergency Coordination with AI\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"type\":\"hard_break\"},{\"text\":\"With the rise of AI-enhanced surveillance and social network analysis, metadata becomes an even more lucrative tool. AI can systematically analyze patterns of life, identifying key personnel, shift patterns, and escalation procedures. For instance, if malicious actors monitor cross-agency communications, they could predict operational strategies or even spoof coordination between agencies using inferred data.\",\"type\":\"text\"},{\"type\":\"hard_break\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":null},\"content\":[{\"text\":\"Encryption Isn’t Enough. Sovereign Security Is Essential.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"No encryption protocol alone can plug a metadata leak. That’s why organizations entrusted with public safety and national coordination are moving beyond consumer apps toward secure communication systems built for operational assurance, systems like BlackBerry Secure Communications.\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":null},\"content\":[{\"text\":\"A Sovereign Solution for Metadata Protection\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"No encryption protocol alone can plug a metadata leak. That’s why organizations entrusted with public safety and national coordination are moving beyond consumer apps toward secure communication systems like BlackBerry\",\"type\":\"text\"},{\"text\":\"®\",\"type\":\"text\",\"marks\":[{\"type\":\"superscript\"}]},{\"text\":\" Secure Communications, which are built for operational assurance.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"BlackBerry offers a comprehensive suite of features that go far beyond traditional messaging solutions:\",\"type\":\"text\"}]},{\"type\":\"bullet_list\",\"content\":[{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Complete Metadata Protection\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\": Both message content \",\"type\":\"text\"},{\"text\":\"and \",\"type\":\"text\",\"marks\":[{\"type\":\"italic\"}]},{\"text\":\"metadata are encrypted in transit and at rest, ensuring that the “who, when, where, and how often” of communication stays invisible.\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Cryptographic Proof of Identity\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\": Every user is meticulously verified by their organization. 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Use Google Now to answer questions, make recommendations, and perform actions.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Nonslip surfaces – Hold your smartphone comfortably and with less effort.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Hands-free options – Use the integrated hands-free speakerphone, or connect your smartphone to a hands-free headset or Bluetooth headset.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Speed dial – Add a number to your speed dial list to call your contacts with fewer keystrokes.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Switch Access – Navigate screens on your device using external switches.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Alerts and notifications – Receive notifications of incoming calls, text messages, emails and more using tone, vibrate or on-screen alerts.\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":null},\"content\":[{\"text\":\"Cognitive\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Google Now – Perform a variety of actions and tasks with your voice. 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Please refer to the “\",\"type\":\"text\"},{\"text\":\"Contact Us\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"#contact-us\",\"uuid\":null,\"anchor\":null,\"custom\":{},\"target\":\"_self\",\"linktype\":\"url\"}}]},{\"text\":\"” section for details about the BlackBerry entity responsible for the Processing of your personal data as data controller.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"This Policy also explains how our products, services and technologies use your personal data. It applies to our collection, use, transfer, storage, and disclosure (“Process” or “Processing”) of your personal data when you visit our websites, register to attend an event, download and install any of our products, including consumer and mobile versions of our products, or utilize any of our online or offline services (collectively referred to as “BlackBerry Solutions”). 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What we collect and how we use your personal data\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":null},\"content\":[{\"text\":\"When visiting our websites or accessing BlackBerry account services\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"We automatically collect and aggregate information when you visit our websites, interact with chatbots, use accounts you create to access customer support services, or \",\"type\":\"text\"},{\"text\":\"contact us\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"#18-contact-us\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":\"_self\",\"linktype\":\"url\"}}]},{\"text\":\". We use technologies, such as cookies, to enable functionality, measure website performance, and provide relevant information when you visit or return to our websites. We may also use this information to determine the effectiveness of content on our websites or the email messages you’ve received. For more information about the cookies we use, including how to manage cookies on your device and how to withdraw your consent to non-necessary cookies, please see our \",\"type\":\"text\"},{\"text\":\"BlackBerry Cookie and Tracking Technologies Notice\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"/legal/cookies\",\"uuid\":\"ba3b6dd4-af1c-4074-a93b-5856d008beaa\",\"anchor\":null,\"custom\":null,\"target\":\"_self\",\"linktype\":\"story\"}}]},{\"text\":\".\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"This information helps our websites work correctly, provide information about BlackBerry Solutions and supports our efforts to understand our customers’ interests.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"We collect the following types of information from you when you visit our websites and apps:\",\"type\":\"text\"}]},{\"type\":\"bullet_list\",\"content\":[{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Device and browser information:\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" We collect information about the device and browser you use when visiting our websites, including information such as the Internet Protocol (IP) address of the device, your preferred language, the type of device you use, the device operating system and browser type.\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Geolocation:\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" We may derive the approximate geographic location, such as country, region, state, or city based upon the IP address of the device used when visiting our website to analyze traffic and improve performance of our site.\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Browsing activity:\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" We collect information about how you browse our websites, including the address of referring websites, the pages you visit, how you interact with content, and the path you take through our websites.\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Social media features:\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" Our websites allow you to share information on your social media platform of choice, such as Facebook, X, and LinkedIn. These features are generally recognizable by their third-party logo and may collect your IP address, the page you are visiting on our site, and set a cookie to enable the feature to work properly when you use this functionality.\",\"type\":\"text\"}]}]}]},{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":null},\"content\":[{\"text\":\"When requesting information or registering for an event or webinar\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"You may sign up to receive information about our company, BlackBerry Solutions, industry news and information, register to participate in our partner program, or register to attend an event or webinar on our website. Based on your consent, we may send you electronic communications to keep you informed of changes to BlackBerry Solutions.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Your personal data will be accessed by authorized BlackBerry personnel to deliver the requested information and market to you in compliance with this Policy and applicable laws on direct marketing. We may also provide your personal data to third-party service providers to help us deliver the information you requested, support event activities, or provide updates about BlackBerry products and services. Third-party service providers are not permitted to use your information for any other purposes and are required to adhere to personal data protection laws.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"The personal data we collect to deliver the information you requested, or register you for an event, may include your name, job title, company name, email address, country, phone number and recent web activity.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"You can update your information, review your communication preferences, or stop receiving further communications from us by following the instructions contained within each communication we send you.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"If you are registering for an event that is co-sponsored by another organization, you will be informed at the time of registration what data will be shared with that organization.\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":null},\"content\":[{\"text\":\"Personal data collected when registering with our support portals\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Customers, partners and developers may register to access web portals to gain access to documentation, support content, download software, manage licenses, participate in a developer community, submit customer requests, and enroll in our partner program. The personal data we collect may include your name, job title, company name, email address, mailing address, phone number and recent web activity. \",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":null},\"content\":[{\"text\":\"When using our products, software and services\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"As part of using our products, software and services we collect information, including personal data, that is necessary to perform those services, provide our products and software to you, manage licenses, communicate with customers and to improve and develop BlackBerry Solutions. Details on the personal data collected by specific BlackBerry Solutions are provided in the \",\"type\":\"text\"},{\"text\":\"BlackBerry Privacy Resources\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"/legal/privacy-notice/additional-privacy-resources\",\"uuid\":\"b73aa687-05b8-41e8-8bb3-2d50020b6a2c\",\"anchor\":null,\"custom\":null,\"target\":\"_self\",\"linktype\":\"story\"}}]},{\"text\":\" web page.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"When providing professional services to our clients, BlackBerry may collect personal data from our clients, users of our clients' networks and systems, and systems that connect to our clients' networks and systems. The collection and use of this personal data are limited to providing the professional service to the client. Authorized BlackBerry personnel will access personal data and we may transfer personal data to third-party service providers to help us provide these services.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"To find out more about the personal data collected by BlackBerry Solutions, see the \",\"type\":\"text\"},{\"text\":\"BlackBerry Privacy Resources\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"/legal/privacy-notice/additional-privacy-resources\",\"uuid\":\"b73aa687-05b8-41e8-8bb3-2d50020b6a2c\",\"anchor\":null,\"custom\":null,\"target\":\"_self\",\"linktype\":\"story\"}}]},{\"text\":\" web page.\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":null},\"content\":[{\"text\":\"When you communicate with us\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"When you contact BlackBerry to learn more about BlackBerry Solutions and obtain technical support, we may collect voice calls and related recordings and transcripts, emails and messages, interactions with chatbots available to you on our websites.\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":null},\"content\":[{\"text\":\"When purchasing training courses or consumer products from us\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"When purchasing training courses, consumer products and related offerings, we use PCI/DSS-compliant services provided by third-party service providers to process payments. BlackBerry does not store or have access to your payment card information.\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":null},\"content\":[{\"text\":\"Aggregated or anonymous data\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"BlackBerry may derive aggregated or anonymous data (i.e., data that is not associated with/linked to an identifiable individual or organization) from data collected through BlackBerry Solutions. BlackBerry may use aggregated/anonymous data for any lawful business purpose (including, without limitation, to develop and improve the BlackBerry Solutions and to create and distribute reports and other materials).\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"To find out more about the personal data collected by BlackBerry Solutions, see the \",\"type\":\"text\"},{\"text\":\"BlackBerry Privacy Resources\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"/legal/privacy-notice/additional-privacy-resources\",\"uuid\":\"b73aa687-05b8-41e8-8bb3-2d50020b6a2c\",\"anchor\":null,\"custom\":null,\"target\":\"_self\",\"linktype\":\"story\"}}]},{\"text\":\" web page.\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":null},\"content\":[{\"text\":\"3. Legal bases BlackBerry relies upon to Process personal data\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"BlackBerry relies upon several legal bases to Process personal data, including your consent, which is revocable, our performance of a contract that we have entered into with you, in compliance with legal obligations, protection of the vital interest of an individual, performance of an activity in the public interest, as well as our own legitimate interests as a company or those of third parties provided that these are not outweighed by your interests, rights and freedoms.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"How we apply these legal bases to the purposes described in our Privacy Policy is as 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our sales and marketing activities, and measure corporate performance\",\"type\":\"text\"}]}]},{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"●\",\"type\":\"text\"}]}]},{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null}}]},{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null}}]},{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null}}]},{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"●\",\"type\":\"text\"}]}]}]},{\"type\":\"tableRow\",\"content\":[{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Manage business continuity and disaster recovery operations\",\"type\":\"text\"}]}]},{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null}}]},{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"●\",\"type\":\"text\"}]}]},{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"●\",\"type\":\"text\"}]}]},{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null}}]},{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"●\",\"type\":\"text\"}]}]}]},{\"type\":\"tableRow\",\"content\":[{\"type\":\"tableCell\",\"attrs\":{\"colspan\":6,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Fraud Prevention, Security and Compliance\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]}]}]}]},{\"type\":\"tableRow\",\"content\":[{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Protect the security and integrity of our products, services, and data\",\"type\":\"text\"}]}]},{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null}}]},{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null}}]},{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"●\",\"type\":\"text\"}]}]},{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null}}]},{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"●\",\"type\":\"text\"}]}]}]},{\"type\":\"tableRow\",\"content\":[{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Prevent fraudulent transactions, protect our intellectual property and other assets\",\"type\":\"text\"}]}]},{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null}}]},{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null}}]},{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"●\",\"type\":\"text\"}]}]},{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null}}]},{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"●\",\"type\":\"text\"}]}]}]},{\"type\":\"tableRow\",\"content\":[{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Enforce BlackBerry’s legal rights and ensure it meets legal compliance obligations including corporate reporting, legal and regulatory compliance and fiduciary obligations\",\"type\":\"text\"}]}]},{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null}}]},{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null}}]},{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"●\",\"type\":\"text\"}]}]},{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null}}]},{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"●\",\"type\":\"text\"}]}]}]}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":null},\"content\":[{\"text\":\"4. Sources of personal data\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":null},\"content\":[{\"text\":\"Information collected directly from you\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Before using BlackBerry Solutions, you may be required to agree to an applicable supplemental notice that may contain additional information regarding BlackBerry’s Processing of your personal data.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"If you provide BlackBerry with personal data about another person, you are responsible for ensuring that you have that individual’s consent to do so or that you are otherwise legally authorized to do so.\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":null},\"content\":[{\"text\":\"Information from third parties\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"We may receive information about you from our partners you’ve engaged with, as well as information about you or your company from third-party service providers to supplement the information you provided directly to us. This enables us to provide more relevant information about our company, products and services to you.\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":null},\"content\":[{\"text\":\"Use of third-party cookies\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"BlackBerry and its partners, including advertising networks, use cookies and other tracking technologies to manage our advertising delivered on other sites. We may display targeted advertisements to you while you are using our apps, visiting other company’s websites based on information we obtain from you, or from third parties. The use of cookies is discussed in the \",\"type\":\"text\"},{\"text\":\"BlackBerry Cookie and Tracking Technologies Notice\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"/legal/cookies\",\"uuid\":\"ba3b6dd4-af1c-4074-a93b-5856d008beaa\",\"anchor\":null,\"custom\":null,\"target\":\"_self\",\"linktype\":\"story\"}}]},{\"text\":\".\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":null},\"content\":[{\"text\":\"5. Sharing of your personal data\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"We do not sell, lease, or trade the personal data we collect from you. We may transfer your personal data to other BlackBerry entities for the purposes outlined in this Policy. We may provide access or transfer your personal data to authorized BlackBerry personnel, and third-party service providers, including service providers and processors as defined under the California Consumer Privacy Act and the European Union’s (“EU”) General Data Protection Regulation (“GDPR”), respectively. This includes third-party service providers who help us market, provide support, maintain or service BlackBerry Solutions, or otherwise support our business operations.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"The personal data shared with BlackBerry entities may include: your contact information, such as your name, e-mail address, telephone number, mailing address, country/region, company name, and job title, along with your recent interactions with our business applications, and event attendance.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"BlackBerry also utilizes third-party service providers, such as advertising networks, to deliver targeted advertisements using aggregated personal data that is derived from profile data Processed by BlackBerry and provides such third-parties with general statistics relating to the advertisements delivered. Please visit “\",\"type\":\"text\"},{\"text\":\"Withdrawing your consent\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"#13-withdrawing-your-consent\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":\"_self\",\"linktype\":\"url\"}}]},{\"text\":\"” below for more information on managing marketing or commercial communications from BlackBerry.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"BlackBerry requires our third-party service providers to take commercially reasonable steps to safeguard your personal data, comply with applicable laws and regulations, and to not use your personal data for other purposes unless you have provided consent, or an alternative lawful basis exists to do so.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Because BlackBerry must comply with applicable laws including local legislation, regulations and the orders of courts or other lawful authorities, other lawful requests, or official legal processes, or pursue our legitimate interests to enforce or establish our legal rights, we may sometimes be required to disclose your personal data to government agencies and law enforcement officials. Necessary circumstances when this may occur include response to subpoenas, court orders, other legal process or as required by law or to prevent or take action regarding suspected illegal activities, fraud or software piracy, and situations involving potential threats to the physical safety of any person, or in cases where we believe our intellectual property rights may be violated. For more information, please visit \",\"type\":\"text\"},{\"text\":\"BlackBerry’s Lawful Access Principles and other Corporate Responsibility Practices\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"https://www.blackberry.com/us/en/company/corporate-responsibility/responsibility\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":\"_self\",\"linktype\":\"url\"}}]},{\"text\":\" and \",\"type\":\"text\"},{\"text\":\"BlackBerry’s Transparency Report\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"/legal/privacy-notice/transparency-report/archive/2025/transparency-report-july\",\"uuid\":\"00f3cece-6ced-4418-b8d8-ed2d1dba44e3\",\"anchor\":null,\"custom\":{},\"target\":\"_self\",\"linktype\":\"story\"}}]},{\"text\":\".\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"We may also provide access to, assign, or disclose your personal data, where absolutely necessary, in connection with a corporate transaction, such as a merger, acquisition, or purchase of all or a portion of our company assets.\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":null},\"content\":[{\"text\":\"6. Information sharing to support Third-Party Offerings\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"When you download software or utilize services provided by third parties (a “Third-Party Offering”), personal data from your computer or device or other BlackBerry Solutions may be accessed by such third parties. When you purchase or use a Third-Party Offering, such as a product, service or software, a paid content subscription service or downloaded application, BlackBerry may share certain personal data with the third-party for purposes of providing you with the Third-Party offering and your personal data will then be subject to the third-party’s privacy policy. We encourage all our users to learn about the privacy practices of such third parties before agreeing to purchase or obtain their products, services or software.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"BlackBerry uses contractual or other means to provide a comparable level of protection while the personal data is being Processed by our service providers. It is BlackBerry’s policy to enter into confidentiality obligations or employ other lawful data transfer mechanisms with any third-party that obtains confidential information including personal data from BlackBerry to ensure it is adequately protected.\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":null},\"content\":[{\"text\":\"7. International transfers of your personal data\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"$43\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":null},\"content\":[{\"text\":\"Transfers to Canada from EU based on adequacy\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"BlackBerry is a Canadian company headquartered in Waterloo, Ontario. For lawful transfers of personal data to Canada from the European Economic Area (“EEA”) / United Kingdom of Great Britain (“UK”), BlackBerry relies on the EU’s / UK recognition of the adequacy of Canada’s Privacy law, the Personal Information and Electronic Documents Act (“PIPEDA”), as a lawful mechanism for the transfer of personal data to recipients subject to PIPEDA, which governs how BlackBerry can collect, use, and disclose personal data. Since 2001, PIPEDA has given Canada the benefit of an adequacy decision by the EU Commission. This decision is an acknowledgement by the EU Commission / UK that PIPEDA affords an adequate level of personal data protection to customers that entrust personal data to BlackBerry and allows transfers on the basis of an adequacy determination pursuant to Article 45 of the GDPR..\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":null},\"content\":[{\"text\":\"Transfers under EU Standard Contractual Clauses and UK Data Transfer Addendum\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"As a Data Processor under GDPR, BlackBerry regularly executes with its EU and UK customers or customers with GDPR compliance obligations (Data Controllers) Data Protection Addenda that incorporate the current EU Standard Contractual Clauses and UK Data Transfer Addendum to ensure an adequate level of protection throughout the data Processing lifecycle. This includes BlackBerry’s use of third-party service providers, who are required to Process personal data under comparable terms and conditions.\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":null},\"content\":[{\"text\":\"8. How we protect your personal data\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"We take commercially reasonable measures, including physical, administrative and technical safeguards, to protect your personal data from unauthorized access, use, alteration, destruction and disclosure. Despite our taking reasonable security precautions and processes, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect all data we collect and Process, we cannot guarantee the security of any data you transmit to or from our sites, and you do so at your own risk. If you have reason to believe that your Personal Data may no longer be secure (for example, if you feel that the security of an account has been compromised), please \",\"type\":\"text\"},{\"text\":\"notify us immediately\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"#contact-us\",\"uuid\":null,\"anchor\":null,\"custom\":{},\"target\":\"_self\",\"linktype\":\"url\"}}]},{\"text\":\".\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"BlackBerry products and services maintain certifications including ISO/IEC 27001:2013 and ISO/IEC 27018:2015. BlackBerry also undergoes AICPA Service Organization Control (SOC 2 Type 2) audits each year for specific products and services. These reports are made available to our clients and partners under a suitable non-disclosure agreement. For more details about which certifications are applicable to the product or service you are using, please see our \",\"type\":\"text\"},{\"text\":\"BlackBerry Certifications\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"/secure-communications/certifications\",\"uuid\":\"0a03936b-c2fa-4326-b8e0-237a014e6e33\",\"anchor\":null,\"custom\":{},\"target\":\"_self\",\"linktype\":\"story\"}}]},{\"text\":\" page. \",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":null},\"content\":[{\"text\":\"9. How long we store your personal data\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"We retain your personal data for the period necessary to fulfill the purposes for which it was collected and for a reasonable period thereafter to comply with our legal obligations, and contractual and business operational requirements. With relation to personal data collected by BlackBerry Solutions, we retain information during the term of the agreement, based upon instructions provided by our customers, or for shorter periods of time as described in the applicable \",\"type\":\"text\"},{\"text\":\"Product Privacy Data Sheet\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"/legal/privacy-notice/additional-privacy-resources\",\"uuid\":\"b73aa687-05b8-41e8-8bb3-2d50020b6a2c\",\"anchor\":null,\"custom\":null,\"target\":\"_self\",\"linktype\":\"story\"}}]},{\"text\":\" or other product or service documentation.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"At the expiry of the applicable data retention periods, BlackBerry will take steps to have your personal data deleted, aggregated or made anonymous, unless further retention is required by applicable laws. Consistent with good business practice, BlackBerry continues to evolve our controls, schedules and practices for information and records retention and destruction which apply to your personal data.\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":null},\"content\":[{\"text\":\"10. Marketing communications from BlackBerry\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"$44\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"An unsubscribe mechanism is included with every BlackBerry marketing or commercial communication. You can update your information, review your communication preferences, or stop receiving further communications from us by following the instructions contained within each communication we send you. You may also update your marketing preferences at any time by going to \",\"type\":\"text\"},{\"text\":\"http://www.blackberry.com/unsubscribe\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"http://www.blackberry.com/unsubscribe\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":null,\"linktype\":\"url\"}}]},{\"text\":\".\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Please visit the section below in “\",\"type\":\"text\"},{\"text\":\"Withdrawing your consent\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"#13-withdrawing-your-consent\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":\"_self\",\"linktype\":\"url\"}}]},{\"text\":\"“ for more information on managing marketing or commercial communications from BlackBerry.\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":null},\"content\":[{\"text\":\"11. Service-related communications from BlackBerry\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"BlackBerry may also send you certain service-related communications. For example, BlackBerry may send a welcome email or message when you first activate a BlackBerry Offering to inform you about the service and its terms, to notify you of important changes, to tell you how to manage your credentials or account, to provide service infrastructure notifications or information about upgrades or updates, to provide warranty information, product recall information, safety or security information, or for surveys of current or former users. Because such service-related communications are necessary for the use of your BlackBerry Solutions, you may not opt-out of receiving these communications.\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":null},\"content\":[{\"text\":\"12. Your personal data rights\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"At BlackBerry we aim to provide the transparency you need to exercise your rights. Below you will find information on your personal data rights as well as how to make requests.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"If you are a resident in the EEA/UK and covered by the (UK) GDPR, BlackBerry is the Data Controller of your personal data, except where BlackBerry Solutions have been deployed within an organization, such as your workplace or business, where BlackBerry would then act as a Data Processor under the GDPR.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"If you are a resident of the State of California, your rights are addressed in this Policy under Your California privacy rights and BlackBerry’s practices.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Depending on the jurisdiction where you are located, you may also have the right to contact your local data protection supervisory authority to lodge a complaint against BlackBerry.\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":null},\"content\":[{\"text\":\"Accessing, rectifying and deleting your personal data\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Upon written request, BlackBerry will inform you whether it holds personal data about you and provide you with your personal data within a reasonable timeframe and at minimal or no cost in accordance with applicable laws. If you identify an inaccuracy or incompleteness in your personal data, BlackBerry will amend your information and notify any third parties as required by applicable laws.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Upon written request, and to the extent authorized under applicable law, BlackBerry will also erase any personal data it holds about you using reasonably appropriate technical measures when:\",\"type\":\"text\"}]},{\"type\":\"bullet_list\",\"content\":[{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"it is no longer necessary to Process your personal data;\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"you withdraw your consent to Processing unless some other lawful basis exists for BlackBerry to continue to Process your personal data;\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"you object to the Processing and no overriding legitimate grounds exist for BlackBerry to Process your personal data;\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"the personal data has not been lawfully Processed by BlackBerry; or\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"you have a legal obligation imposed under EU or EU member state law to which BlackBerry is subject.\",\"type\":\"text\"}]}]}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"You may exercise aforementioned rights at any time by notifying the BlackBerry Privacy Office at \",\"type\":\"text\"},{\"text\":\"privacyoffice@blackberry.com\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"mailto:privacyoffice@blackberry.com\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":null,\"linktype\":\"url\"}}]},{\"text\":\".\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"In certain situations, and depending on applicable laws, BlackBerry may not be able to provide you a copy of your personal data it holds about you if access may adversely affect the rights and freedoms of others. For example, BlackBerry may not provide access to personal data if doing so:\",\"type\":\"text\"}]},{\"type\":\"bullet_list\",\"content\":[{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"would likely reveal personal data about a third-party;\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"would reveal BlackBerry or third-party confidential information;\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"could reasonably be expected to threaten the life or security of another individual;\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"includes information that is protected by solicitor or attorney client privilege; or\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"includes information that was Processed in relation to the investigation of a breach of an agreement or a contravention of a law.\",\"type\":\"text\"}]}]}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"In order to safeguard your personal data from unauthorized access, BlackBerry may ask that you provide sufficient information to identify yourself prior to providing access to your personal data.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Depending on the circumstances and subject to applicable laws, BlackBerry may deny processing your request or charge a reasonable fee if:\",\"type\":\"text\"}]},{\"type\":\"bullet_list\",\"content\":[{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"we are unable to verify and authenticate your identity;\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"it is unreasonably repetitive or automated; or\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"otherwise excessive, for example if the request is malicious in intent and is being used to harass BlackBerry or its employees with no other purpose pursued than to cause disruption.\",\"type\":\"text\"}]}]}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":null},\"content\":[{\"text\":\"13. Withdrawing your consent\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"At any time, you may withdraw your consent for BlackBerry to Process your personal data in the future in accordance with this Policy (to the extent we base Processing on consent), subject to legal or contractual restrictions. For example, although you can use BlackBerry Solutions for some purposes without providing us with any personal data, BlackBerry may need to Process personal data for some services, including those that require payment or involve an ongoing relationship such as registration or subscription services. As such, BlackBerry may continue to use your personal data as may be required to provide you with requested services, and to the extent that BlackBerry is contractually obligated to do so or as necessary to enforce any contractual obligations you may have with BlackBerry. If you refuse to provide BlackBerry with the personal data it requires or later withdraw your consent to use and disclose this information, BlackBerry may no longer be able to provide you with your BlackBerry Solutions.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"You may withdraw your consent at any time by notifying the Privacy Office at BlackBerry at \",\"type\":\"text\"},{\"text\":\"privacyoffice@blackberry.com\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"mailto:privacyoffice@blackberry.com\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":null,\"linktype\":\"url\"}}]},{\"text\":\".\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Marketing or commercial communications: You may unsubscribe from receiving marketing or commercial communications about BlackBerry or BlackBerry Solutions by:\",\"type\":\"text\"}]},{\"type\":\"bullet_list\",\"content\":[{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"clicking the unsubscribe link at the end of any marketing or commercial communication from BlackBerry;\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"by indicating your preference at \",\"type\":\"text\"},{\"text\":\"www.blackberry.com/unsubscribe\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"http://www.blackberry.com/unsubscribe\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":null,\"linktype\":\"url\"}}]},{\"text\":\"; or\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"by writing to BlackBerry Privacy Office c/o BlackBerry (attention Legal Department), 2200 University Avenue East, Waterloo, Ontario, Canada, N2K 0A7 and advising what particular types of marketing or commercial communications you no longer wish to receive.\",\"type\":\"text\"}]}]}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":null},\"content\":[{\"text\":\"14. Additional disclosures for California residents\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"This “Additional disclosures for California residents” section is intended to describe our practices and your rights under the California Consumer Privacy Act (“CCPA”), as amended by the California Privacy Rights Act (“CPRA”) (Civil Code Section 1798.100, et seq.) (collectively “California Law”). This section provides rights and other terms relating to your personal data that are in addition to those provided in this Policy (see above). These additional rights and other terms are only available to California residents about whom we collect personal data. This section takes precedence over the Policy with respect to your personal data for California residents if there is a conflict between the two. Any terms not defined in this section have the same meaning as defined in California Law. Additionally, any reference to personal data in this section has the same meaning as personal information as defined by California Law.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"We do not sell, rent or lease your personal data we collect from you. We may share your personal data with third parties or allow them to collect personal data from our sites or services if those third parties are authorized service providers or business partners who have agreed to our contractual limitations as to their retention, use, and disclosure of such personal data, or if you use BlackBerry sites or services to interact with third parties or direct us to disclose your personal data to third parties.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"BlackBerry Solutions are not directed to individuals aged 16 and under or those not of the age of majority in your jurisdiction, and we request that these individuals, or others on their behalf, not provide us with their data. We do not knowingly sell or share the personal data of consumers under 16 years of age.\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":null},\"content\":[{\"text\":\"What Personal Data We Collect\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Over the past 12 months, we may have collected the following personal data from California residents:\",\"type\":\"text\"}]},{\"type\":\"bullet_list\",\"content\":[{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Identifiers or other elements of personal data under \",\"type\":\"text\"},{\"text\":\"California Civil Code Section 1798.80\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"https://leginfo.legislature.ca.gov/faces/codes_displaySection.xhtml?sectionNum=1798.80.\u0026\u0026lawCode=CIV\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":\"_blank\",\"linktype\":\"url\"}}]},{\"text\":\" such as those described in “\",\"type\":\"text\"},{\"text\":\"What we collect and how we use your personal data\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"#2-what-we-collect-and-how-we-use-your-personal-data\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":\"_self\",\"linktype\":\"url\"}}]},{\"text\":\"” above.\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Commercial information about products or services as described in “\",\"type\":\"text\"},{\"text\":\"When using our products, software and services\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"#2-what-we-collect-and-how-we-use-your-personal-data\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":\"_self\",\"linktype\":\"url\"}}]},{\"text\":\"” above.\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Internet activity when you interact with BlackBerry’s website as described in “\",\"type\":\"text\"},{\"text\":\"When visiting our websites or accessing BlackBerry account services\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"#2-what-we-collect-and-how-we-use-your-personal-data\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":\"_self\",\"linktype\":\"url\"}}]},{\"text\":\"” above and the \",\"type\":\"text\"},{\"text\":\"BlackBerry Cookie and Tracking Technologies Notice\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"/legal/cookies\",\"uuid\":\"ba3b6dd4-af1c-4074-a93b-5856d008beaa\",\"anchor\":null,\"custom\":null,\"target\":\"_self\",\"linktype\":\"story\"}}]},{\"text\":\".\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Approximate geolocation data such as IP address as described in “\",\"type\":\"text\"},{\"text\":\"When visiting our websites or accessing BlackBerry account services\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"#2-what-we-collect-and-how-we-use-your-personal-data\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":\"_self\",\"linktype\":\"url\"}}]},{\"text\":\"” and the \",\"type\":\"text\"},{\"text\":\"BlackBerry Cookie and Tracking Technologies Notice\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"/legal/cookies\",\"uuid\":\"ba3b6dd4-af1c-4074-a93b-5856d008beaa\",\"anchor\":null,\"custom\":null,\"target\":\"_self\",\"linktype\":\"story\"}}]},{\"text\":\".\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Inferences drawn from any of the information identified above.\",\"type\":\"text\"}]}]}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"For information on how we collect your personal data and the uses of the personal data, please refer to the “\",\"type\":\"text\"},{\"text\":\"What we collect and how we use your personal data\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"#2-what-we-collect-and-how-we-use-your-personal-data\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":\"_self\",\"linktype\":\"url\"}}]},{\"text\":\"” section above.\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":null},\"content\":[{\"text\":\"How We Disclose, Share or Sell Your Personal Data\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Disclosures.\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" We may disclose your personal data with third parties for a business or commercial purpose. In the past 12 months, we have disclosed your personal data with the following categories of third parties for a business or commercial purpose:\",\"type\":\"text\"}]},{\"type\":\"bullet_list\",\"content\":[{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Internally.\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" We may disclose your personal data to our affiliates, business partners, employees, and other parties who require such data to assist us with establishing, maintaining, and managing our business relationship with you.\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"With Our Service Providers or Contractors.\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" We may disclose your personal data to our service providers or contractors (including third-party hosting providers) that provide services on our behalf, such as for email marketing, data analytics, promotions, newsletters, notices, and other communications, or that assist us in monitoring, improving, and hosting the Services.\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Advertisers and Advertising Networks.\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" Our website may include social media plug-ins (such as the Facebook like button), widgets (such as the “Share” button), or other tools made available by third parties, such as social media companies, that may result in data being collected or shared between us and the third parties for various purposes, including to select and serve personalized advertisements to you and others. These third parties may set and access their own cookies, web beacons, and embedded scripts on your device, and they may otherwise collect or have access to data about you, including unique personal identifiers such as an IP address, and they may share that data with us. Your interactions with these third parties are governed by the third parties’ privacy policies.\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"In the Event of a Business Transaction.\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" If we are exploring or go through a business transition or financial transaction, such as a merger, acquisition, divestiture, restructuring, reorganization, dissolution, bankruptcy, securities offering, or sale of all or a portion of our assets, we may disclose your personal data to a party or parties in connection with exploring or concluding such transaction.\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"For Legal Purposes.\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" We will disclose your personal data when we think it is necessary to investigate or prevent actual or expected fraud, criminal activity, injury or damage to us or others; when otherwise required by law, regulation, subpoena, court order, warrant or similar legal process; or if necessary to assert or protect our rights or assets.\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"With Your Consent or Authorization.\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" To anyone for whom you have authorized disclosure of data in this Policy.\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Other.\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" We may disclose your personal data for any other purpose disclosed by us when you provide the data.\",\"type\":\"text\"}]}]}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Sales and Sharing.\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" We do not sell or share the personal data we collect from you for direct, monetary profit or otherwise as defined under the CCPA. The above data is collected and used for the purposes disclosed in this Policy. In the 12 months immediately preceding the posting of this updated Privacy Policy, we have not sold or shared personal data of California residents.\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":null},\"content\":[{\"text\":\"Data Retention\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"We may retain all categories of your personal data (see above) for a period of time consistent with the original purpose of collection (see above) or as long as required to fulfill our legal obligations. We determine the appropriate retention period for personal data on the basis of the amount, nature, and sensitivity of the personal data being processed, the potential risk of harm from unauthorized use or disclosure of the personal data, whether we can achieve the purposes of the processing through other means, and on the basis of applicable legal requirements (such as applicable statutes of limitation).\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"After expiry of the applicable retention periods, your personal data will be deleted. If there is any data that we are unable, for technical reasons, to delete entirely from our systems, we will implement appropriate measures to prevent any further use of such data.\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":null},\"content\":[{\"text\":\"Your Rights and Choices under California Law\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Below please find a description of key rights California residents have under California Law and an explanation of how to exercise those rights with us.\",\"type\":\"text\"}]},{\"type\":\"bullet_list\",\"content\":[{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Right to Know. \",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\"If you are a California resident, you have the right to request that we disclose certain information to you about our collection and use of your personal data.\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Right to Delete\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\". You have the right to request that we delete some or all of the personal data we have pertaining to you. Once we receive and confirm your verifiable consumer request, we will then delete (and direct our service providers to delete, if applicable) your personal data from our records, unless a lawful basis exists to retain it. We may deny your deletion request if we are unable to verify your identity or if we are not required to delete your personal data under the CCPA.\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Right to Correct Inaccurate Personal Data\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\". You have the right to request that we correct any of the personal data that we maintain about you.\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Right to Opt Out of the Sale or Sharing of Personal Data\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\". If BlackBerry sells or shares personal data about you to third parties, you may have the right to opt out and request that BlackBerry not sell or share your personal data.\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Right to Non-Discrimination\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\". BlackBerry values the security and privacy of its customers and will not discriminate against you for exercising any of your California Law rights. If you exercise certain rights, understand that you may be unable to use or access certain features of the Services. Unless permitted by applicable law, we will not: (i) deny you goods or services; (ii) charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties; (iii) provide you a different level or quality of goods or services; or (iv) suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services. However, we will deny your request if (i) we cannot verify your identity or (ii) the disclosure creates a substantial, articulable, and unreasonable risk to the security of your personal data, your account with us, or the security of BlackBerry’s systems or infrastructure.\",\"type\":\"text\"}]}]}]},{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":null},\"content\":[{\"text\":\"Exercising Your California Law Rights\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" \",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"You do not need to create an account with us to exercise your California Law privacy rights. To exercise the rights described above, please submit a consumer request to us by emailing: \",\"type\":\"text\"},{\"text\":\"privacyoffice@blackberry.com\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"mailto:privacyoffice@blackberry.com\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":null,\"linktype\":\"url\"}}]},{\"text\":\".\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"To exercise your right to know, delete, or correct your personal data as described above, we need to verify your identity or authority to make the request and confirm the personal data relates to you. We will not provide you with personal data if we cannot verify your identity or authority to make the request and confirm the personal data relates to you. Making a verifiable consumer request does not require you to create an account with us. We use personal data provided in a verifiable consumer request solely to verify the requestor's identity or authority to make the request.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"These requests may be made only by you, your parent, guardian (if you are under 18 years or age), conservator, a person to whom you have given power of attorney pursuant to California Probate Code sections 4000 to 4465, or an authorized agent. As permitted under California Law, we may request that an individual submitting a request on behalf of a consumer submit proof that they are an authorized agent of the subject consumer, as well as verify the consumer’s identity. To protect your personal data, we reserve the right to deny a request from an agent that does not submit adequate proof that you authorized them to act for you.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"We are only required to respond to a verifiable consumer Right to Know request twice within a 12-month period. The verifiable consumer request must provide sufficient information to allow us to verify you (or an authorized agent) are the person about whom we collected personal data.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Once we have verified a request from a California resident, we will confirm receipt of the request within 10 days and explain how we will process the request. We will then respond to the request within 45 days. We may require an additional 45 days (for a total of 90 days) to process your request, but in those situations, we will provide you a response and explanation for the reason it will take more than 45 days to respond to the request. Our responses will include required information under California Law.\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":null},\"content\":[{\"text\":\"15. Additional disclosures regarding Colorado, Connecticut, Utah, and Virginia\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"For users residing in Colorado, Connecticut, Utah and Virginia, you also have rights with respect to the personal data that we collect about you. In addition to the rights that are available to residents of California, if you are a resident of one of these states, you may also have the right to:\",\"type\":\"text\"}]},{\"type\":\"bullet_list\",\"content\":[{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Opt out of the Processing of your personal data for the purposes of targeted advertising and for profiling in furtherance of decisions, including, for residents of Connecticut, solely automated decisions, that produce legal or similarly significant effects; and \",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Appeal any decision or indecision related to the exercise of any right the consumer is granted under the applicable state law.\",\"type\":\"text\"}]}]}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"If you would like to exercise any of your rights under applicable law (including the right to appeal), please email \",\"type\":\"text\"},{\"text\":\"privacyoffice@blackberry.com\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"mailto:privacyoffice@blackberry.com\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":null,\"linktype\":\"url\"}}]},{\"text\":\".\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":null},\"content\":[{\"text\":\"16. Additional disclosures regarding Nevada\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Nevada law gives residents of Nevada the right to request that a company not sell their personal data for monetary consideration to certain other parties. This right applies even if your personal data is not currently being sold. If you are a resident of Nevada and wish to exercise this right, please email \",\"type\":\"text\"},{\"text\":\"privacyoffice@blackberry.com\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"mailto:privacyoffice@blackberry.com\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":null,\"linktype\":\"url\"}}]},{\"text\":\".\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":null},\"content\":[{\"text\":\"17. Additional disclosures regarding EEA/UK personal data\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"For data subjects who are in the EEA/UK, and to the extent allowed under the GDPR, you have the right to request details of the personal data we have about you, update inaccurate information about you, request that your personal data be deleted, restrict Processing of your personal data, data portability, and object to the collection or use of personal data that we Process based on our legitimate interests as a company or for direct marketing purposes. In some cases, you may be directed to make your request to the organization who licensed our software or services. If you wish to exercise these rights, please submit a request to \",\"type\":\"text\"},{\"text\":\"privacyoffice@blackberry.com\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"mailto:privacyoffice@blackberry.com\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":null,\"linktype\":\"url\"}}]},{\"text\":\". \",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"If you live in the EEA/UK and are dissatisfied with our use of your personal data or our response to a request, you have the right to lodge a complaint with your local supervisory authority. 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Prior to this, Mr. Brace served as Executive Vice President at Veritas Technologies, President of Seagate Technology’s Cloud Systems and Electronic Solutions, Executive Vice President at LSI Corporation, and General Manager at Intel Corporation. Mr. Brace has also served as Executive Chairman of Inseego Inc. and as a director of Lantronix Corp.  Mr. Brace holds a Bachelor of Applied Science degree in Computer Engineering from the University of Waterloo and a Master’s degree in Electrical Engineering from California State University, Sacramento. He has also participated in the Stanford University Directors’ Consortium."])</script><script>self.__next_f.push([1,"58:T4c2,"])</script><script>self.__next_f.push([1,"Ms. Disbrow has served as a director of the Company since August 2019 and is Chair of the Audit and Risk Management Committee. She has a BA from the University of Virginia, an MA from The George Washington University and an MS from The National War College in National Strategy. 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John brings to BlackBerry over 30 years of experience in P\u0026L, go-to-market, marketing, customer relationships, and customer success with global high technology companies. He came to BlackBerry from McAfee where he was President and Chief Revenue Officer for over six years. Prior to that Mr. Giamatteo served as Chief Operating Officer at AVG Technologies, a leading provider of internet and mobile security. He also held leadership positions with Solera Holdings, RealNetworks, Inc., and Nortel Corporation. Mr. Giamatteo holds an MBA and Bachelor of Accounting from St. John’s University in New York.\"},{\"_uid\":\"9103c352-6b5c-4658-bfd9-7a71a8d0cf61\",\"icon\":{\"id\":123478206383791,\"alt\":\"\",\"name\":\"\",\"focus\":\"\",\"title\":\"\",\"source\":\"\",\"filename\":\"https://a.storyblok.com/f/286245462458556/1024x768/3af5bc5f10/corporate-leadership-barry-mainze-t.webp\",\"copyright\":\"\",\"fieldtype\":\"asset\",\"meta_data\":{},\"is_external_url\":false},\"component\":\"featureItemJumpLink\",\"ctaButton\":[],\"primaryText\":\"Barry Mainz | Director\",\"jumpLinkText\":\"\",\"secondaryText\":\"Mr. Mainz has served as a director of the Company since August 2025 and is a member of the Nomination and Governance Committee. He is a technology veteran with 30 years of experience in executive leadership, global sales, marketing, product-led growth, and product development.  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The TalkBack Screen Reader provides audible output of the visual information displayed on your screen.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Magnification and Adjustable Font Size – Zoom in or zoom out to increase or decrease the display magnification. Personalize your font settings to small, medium, large or huge.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Text Features –  Personalize how text is displayed on your screen with high contrast text, colour inversion and colour correction options. \",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Captions – Enjoy closed or open captioned multimedia content. Personalize your closed caption settings by adjusting character size, colour, opacity or font.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"BlackBerry Messenger – No matter who you’re chatting with, BBM\",\"type\":\"text\"},{\"text\":\"®\",\"type\":\"text\",\"marks\":[{\"type\":\"superscript\"}]},{\"text\":\" is designed to quickly get your messages to where they’re going. With BBM, you’ll know when your message has been delivered and read. Easily switch your BBM text to a BBM\",\"type\":\"text\"},{\"text\":\"®\",\"type\":\"text\",\"marks\":[{\"type\":\"superscript\"}]},{\"text\":\" Voice or BBM\",\"type\":\"text\"},{\"text\":\"®\",\"type\":\"text\",\"marks\":[{\"type\":\"superscript\"}]},{\"text\":\" Video conversation.1\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Alerts and Notifications – Customize alerts and notifications using tone, vibration and onscreen alerts. Know who is calling you without needing to look at the screen on your smartphone by assigning unique ringtones to your contacts.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"BlackBerry Keyboard and Typing Options – Type more efficiently with contextual autocorrection, next-word prediction, and a personalized learning engine that gets to know the way you type.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Google Now – Perform a variety of actions and tasks with your voice. Use Google Now to answer questions, make recommendations, and perform actions.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"1Data plan required. Check with your service provider for pricing details.\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":null},\"content\":[{\"text\":\"Hearing and Speech\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"BlackBerry Messenger – No matter who you’re talking to, BlackBerry\",\"type\":\"text\"},{\"text\":\"®\",\"type\":\"text\",\"marks\":[{\"type\":\"superscript\"}]},{\"text\":\" Messenger (BBM™) is designed to get your messages to where they’re going in no time. With BBM, you’ll know exactly when your message has been delivered and read1.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"BBM™ Video – Use the front-facing camera for face-to-face video chat with BBM Video.1\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Hearing aid compatibility – Certain models are rated for use with hearing aids.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"View ratings\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Learn about ratings for hearing aids (PDF)\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Google Hangouts – Use Hangouts to send messages, make a voice call, start a video call or share photos.1\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Text Messaging (SMS and MMS) – Communicate on the go with contacts who are using phones or other mobile devices that support SMS and/or MMS2.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Visual, Audible and Vibration Notifications – Receive notifications of incoming phone calls, text messages, emails and more by visual, audible and/or vibrating alerts.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Closed Captioning – Enjoy closed or open captioned multimedia content. Personalize your closed caption settings by adjusting character size, color, opacity or font.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Teletypewriter (TTY) Support – Connect your BlackBerry smartphone to a TTY device to make and receive calls from TTY devices.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"1 Data plan required. Check with your service provider for pricing and details.  \",\"type\":\"text\"},{\"type\":\"hard_break\"},{\"text\":\"2 Check with your service provider for availability, roaming arrangements and service plans.\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":null},\"content\":[{\"text\":\"Vision\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Google TalkBack – Access core applications without relying on visual cues. The TalkBack Screen Reader provides audible output of the visual information displayed on your screen.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"BrailleBack – Connect a supported braille display via Bluetooth to navigate and interact with your device using the keys on the display. BrailleBack works with TalkBack to provide a combined speech and braille experience.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Magnification – Zoom in or zoom out to increase or decrease the display magnification.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Text Features – Personalize how text is displayed on your screen with high contrast text, colour inversion and colour correction options. \",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Large Text and Adjustable Font Size – Personalize your font size settings to small, medium, large, or huge.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Google Now – Perform a variety of actions and tasks with your voice. Use Google Now to answer questions, make recommendations, and perform actions.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"BlackBerry Keyboard – Type more efficiently with contextual auto-correction, next-word prediction, and a personalized learning engine that gets to know the way you type.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Customizable Display – Customize your display with adaptive brightness and colour adjust. \",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Alerts and Notifications – Receive notifications of incoming calls, text messages, emails and more using tone, vibrate or on-screen alerts.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Key tone – Hear a confirming audio tone every time you press a key on your smartphone.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Event Sounds – Know when your smartphone battery is low or fully charged, and when physically connected to accessories without needing to look at your device screen through nonspeech audio alerts.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Assignable Ringtones – Know who is calling you or sending you an email without needing to look at the screen on your smartphone by assigning unique ringtones to your Contacts.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Speed dial – Add a number to your speed dial list to call your contacts with fewer keystrokes.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Built-In Speakerphone – Perfect for hands-free calls and convenient conference calls.\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":null},\"content\":[{\"text\":\"Mobility\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"BlackBerry Keyboard and Typing Options – Type more efficiently with contextual autocorrection, next-word prediction, and a personalized learning engine that gets to know the way you type. Your device gives you the option of using the touch screen keyboard or the slide-out touch keyboard with tactilely discernible keys.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Word Substitution – Replace specific text with preloaded text using Word Substitution to simplify typing and minimize the number of keystrokes required to write a message.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Google Now – Perform a variety of actions and tasks with your voice. Use Google Now to answer questions, make recommendations, and perform actions.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Nonslip surfaces – Hold your smartphone comfortably and with less effort.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Hands-free options – Use the integrated hands-free speakerphone, or connect your smartphone to a hands-free headset or Bluetooth headset.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Speed dial – Add a number to your speed dial list to call your contacts with fewer keystrokes.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Switch Access – Navigate screens on your device using external switches.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Alerts and notifications – Receive notifications of incoming calls, text messages, emails and more using tone, vibrate or on-screen alerts.\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":null},\"content\":[{\"text\":\"Cognitive\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Google Now – Perform a variety of actions and tasks with your voice. Use Google Now to answer questions, make recommendations, and perform actions.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Alerts and notifications – Customize alerts and notifications using tone, vibration and onscreen alerts. \",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"BlackBerry Keyboard and Typing Options – Type more efficiently with contextual autocorrection, next-word prediction, and a personalized learning engine that gets to know the way you type.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Spellcheck – Automatically check the spelling of your text and email messages.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Assignable Ringtone – Know who is calling you or sending you an email without needing to look at the screen on your smartphone by assigning unique ringtones to your Contacts.\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":null},\"content\":[{\"text\":\"Speech\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Push-delivery Technology – Text-based messages are delivered automatically to your smartphone and you can be notified as soon as they arrive.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Text Messaging (SMS and MMS) – Communicate on the go with contacts who are using phones or other mobile devices that support SMS and/or MMS1.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Instant Messaging – Take your instant messaging with you no matter where you are or what you’re doing.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Visual, Audible and Vibration Notifications – Receive notifications of incoming phone calls, text messages, emails and more in visual, audible and/or vibrating alerts.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"1 Check with your service provider for availability, roaming arrangements and service plans. Certain features outlined herein require a minimum version of BlackBerry device software.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Learn more at \",\"type\":\"text\"},{\"text\":\"support.google.com/accessibility/android\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"https://support.google.com/accessibility/android/?hl=en#topic=6007234\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":null,\"linktype\":\"url\"}}]}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Learn more about BlackBerry 10 accessibility solutions: \",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Get the PDF \",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"https://a.storyblok.com/f/286245462458556/86422d3f80/blackberry_10_accessibility_brochure_insert_20150115.pdf\",\"uuid\":\"116767704897480\",\"anchor\":null,\"custom\":null,\"target\":null,\"linktype\":\"asset\"}}]}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"To request a Voluntary Product Accessibility Template (VPAT) for BlackBerry software offerings or BlackBerry device software please contact \",\"type\":\"text\"},{\"text\":\"accessibility@blackberry.com\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"mailto:accessibility@blackberry.com\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":null,\"linktype\":\"url\"}}]}]},{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":null},\"content\":[{\"text\":\"Related Links\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Hearing aid compatibility with BlackBerry smartphones (PDF)\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Description of Hearing Aid Compliance Ratings (PDF)\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"TTY and Compatible BlackBerry smartphones (PDF)\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":null},\"content\":[{\"text\":\"BlackBerry Accessibility Developer Resources\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"BlackBerry Accessibility Developer Guide \",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"http://developer.blackberry.com/native/documentation/best_practices/accessibility/index.html\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":null,\"linktype\":\"url\"}}]}]},{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":null},\"content\":[{\"text\":\"More Information\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Alternative documentation formats will be provided upon request at no additional charge. 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Why we collect and use your personal data\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"BlackBerry collects and uses your personal data for the following purposes:\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":null},\"content\":[{\"text\":\"Marketing, events, and promotions\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]}]},{\"type\":\"bullet_list\",\"content\":[{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Deliver information, including advertising, about our company and BlackBerry Solutions\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Allow you to register for and attend webinars, events, and conferences\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Improve the operation of our websites and effectiveness of marketing campaigns\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Administer contests, promotions, surveys and focus groups\",\"type\":\"text\"}]}]}]},{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":null},\"content\":[{\"text\":\"Deliver services, improve products and provide customer support\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]}]},{\"type\":\"bullet_list\",\"content\":[{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Facilitate the evaluation, purchase, and delivery of BlackBerry Solutions\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Design, develop, and understand the use of BlackBerry Solutions\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Enable access to BlackBerry Solutions, download software, submit feature enhancement requests and participate in community forums\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Support your use of BlackBerry Solutions, provide technical support, and resolve issues\",\"type\":\"text\"}]}]}]},{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":null},\"content\":[{\"text\":\"Improve internal operations\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]}]},{\"type\":\"bullet_list\",\"content\":[{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Analyze your use of BlackBerry Solutions to drive improvements\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Manage our sales and marketing activities, and measure corporate performance\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Manage business continuity and disaster recovery operations\",\"type\":\"text\"}]}]}]},{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":null},\"content\":[{\"text\":\"Fraud prevention, security, and compliance\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]}]},{\"type\":\"bullet_list\",\"content\":[{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Protect the security and integrity of BlackBerry Solutions and data\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Prevent fraudulent transactions, protect our intellectual property and other assets\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Enforce BlackBerry’s legal rights and meet legal compliance obligations including corporate reporting, legal and regulatory compliance and fiduciary obligations\",\"type\":\"text\"}]}]}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"BlackBerry will only Process personal data when we have a fair and lawful basis for the activity, including:\",\"type\":\"text\"}]},{\"type\":\"bullet_list\",\"content\":[{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"where you have given your consent, which you may revoke at any time with effect for the future, to Process your personal data for a specific purpose, such as subscribing to receive marketing email or other communications from us about BlackBerry Solutions;\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"as necessary to fulfill or perform a contract we enter into with you, such as when BlackBerry Solutions are installed on a computer or mobile device, and providing technical support of BlackBerry Solutions;\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"when we have a legal obligation, or the Processing is in the public interest or in furtherance of a vital interest;\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"the Processing is necessary to further our legitimate interests, which may include the performance of a contract with the organization you work for, improvement of our products or services, securing our systems and to protect against fraud, or to act on your request, such as when you request a whitepaper, register to attend a webinar, or make inquiries about BlackBerry Solutions.\",\"type\":\"text\"}]}]}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":null},\"content\":[{\"text\":\"2. What we collect and how we use your personal data\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":null},\"content\":[{\"text\":\"When visiting our websites or accessing BlackBerry account services\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"We automatically collect and aggregate information when you visit our websites, interact with chatbots, use accounts you create to access customer support services, or \",\"type\":\"text\"},{\"text\":\"contact us\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"#18-contact-us\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":\"_self\",\"linktype\":\"url\"}}]},{\"text\":\". We use technologies, such as cookies, to enable functionality, measure website performance, and provide relevant information when you visit or return to our websites. We may also use this information to determine the effectiveness of content on our websites or the email messages you’ve received. For more information about the cookies we use, including how to manage cookies on your device and how to withdraw your consent to non-necessary cookies, please see our \",\"type\":\"text\"},{\"text\":\"BlackBerry Cookie and Tracking Technologies Notice\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"/legal/cookies\",\"uuid\":\"ba3b6dd4-af1c-4074-a93b-5856d008beaa\",\"anchor\":null,\"custom\":null,\"target\":\"_self\",\"linktype\":\"story\"}}]},{\"text\":\".\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"This information helps our websites work correctly, provide information about BlackBerry Solutions and supports our efforts to understand our customers’ interests.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"We collect the following types of information from you when you visit our websites and apps:\",\"type\":\"text\"}]},{\"type\":\"bullet_list\",\"content\":[{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Device and browser information:\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" We collect information about the device and browser you use when visiting our websites, including information such as the Internet Protocol (IP) address of the device, your preferred language, the type of device you use, the device operating system and browser type.\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Geolocation:\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" We may derive the approximate geographic location, such as country, region, state, or city based upon the IP address of the device used when visiting our website to analyze traffic and improve performance of our site.\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Browsing activity:\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" We collect information about how you browse our websites, including the address of referring websites, the pages you visit, how you interact with content, and the path you take through our websites.\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Social media features:\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" Our websites allow you to share information on your social media platform of choice, such as Facebook, X, and LinkedIn. These features are generally recognizable by their third-party logo and may collect your IP address, the page you are visiting on our site, and set a cookie to enable the feature to work properly when you use this functionality.\",\"type\":\"text\"}]}]}]},{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":null},\"content\":[{\"text\":\"When requesting information or registering for an event or webinar\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"You may sign up to receive information about our company, BlackBerry Solutions, industry news and information, register to participate in our partner program, or register to attend an event or webinar on our website. Based on your consent, we may send you electronic communications to keep you informed of changes to BlackBerry Solutions.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Your personal data will be accessed by authorized BlackBerry personnel to deliver the requested information and market to you in compliance with this Policy and applicable laws on direct marketing. We may also provide your personal data to third-party service providers to help us deliver the information you requested, support event activities, or provide updates about BlackBerry products and services. Third-party service providers are not permitted to use your information for any other purposes and are required to adhere to personal data protection laws.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"The personal data we collect to deliver the information you requested, or register you for an event, may include your name, job title, company name, email address, country, phone number and recent web activity.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"You can update your information, review your communication preferences, or stop receiving further communications from us by following the instructions contained within each communication we send you.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"If you are registering for an event that is co-sponsored by another organization, you will be informed at the time of registration what data will be shared with that organization.\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":null},\"content\":[{\"text\":\"Personal data collected when registering with our support portals\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Customers, partners and developers may register to access web portals to gain access to documentation, support content, download software, manage licenses, participate in a developer community, submit customer requests, and enroll in our partner program. The personal data we collect may include your name, job title, company name, email address, mailing address, phone number and recent web activity. \",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":null},\"content\":[{\"text\":\"When using our products, software and services\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"As part of using our products, software and services we collect information, including personal data, that is necessary to perform those services, provide our products and software to you, manage licenses, communicate with customers and to improve and develop BlackBerry Solutions. Details on the personal data collected by specific BlackBerry Solutions are provided in the \",\"type\":\"text\"},{\"text\":\"BlackBerry Privacy Resources\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"/legal/privacy-notice/additional-privacy-resources\",\"uuid\":\"b73aa687-05b8-41e8-8bb3-2d50020b6a2c\",\"anchor\":null,\"custom\":null,\"target\":\"_self\",\"linktype\":\"story\"}}]},{\"text\":\" web page.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"When providing professional services to our clients, BlackBerry may collect personal data from our clients, users of our clients' networks and systems, and systems that connect to our clients' networks and systems. The collection and use of this personal data are limited to providing the professional service to the client. Authorized BlackBerry personnel will access personal data and we may transfer personal data to third-party service providers to help us provide these services.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"To find out more about the personal data collected by BlackBerry Solutions, see the \",\"type\":\"text\"},{\"text\":\"BlackBerry Privacy Resources\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"/legal/privacy-notice/additional-privacy-resources\",\"uuid\":\"b73aa687-05b8-41e8-8bb3-2d50020b6a2c\",\"anchor\":null,\"custom\":null,\"target\":\"_self\",\"linktype\":\"story\"}}]},{\"text\":\" web page.\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":null},\"content\":[{\"text\":\"When you communicate with us\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"When you contact BlackBerry to learn more about BlackBerry Solutions and obtain technical support, we may collect voice calls and related recordings and transcripts, emails and messages, interactions with chatbots available to you on our websites.\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":null},\"content\":[{\"text\":\"When purchasing training courses or consumer products from us\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"When purchasing training courses, consumer products and related offerings, we use PCI/DSS-compliant services provided by third-party service providers to process payments. BlackBerry does not store or have access to your payment card information.\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":null},\"content\":[{\"text\":\"Aggregated or anonymous data\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"BlackBerry may derive aggregated or anonymous data (i.e., data that is not associated with/linked to an identifiable individual or organization) from data collected through BlackBerry Solutions. BlackBerry may use aggregated/anonymous data for any lawful business purpose (including, without limitation, to develop and improve the BlackBerry Solutions and to create and distribute reports and other materials).\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"To find out more about the personal data collected by BlackBerry Solutions, see the \",\"type\":\"text\"},{\"text\":\"BlackBerry Privacy Resources\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"/legal/privacy-notice/additional-privacy-resources\",\"uuid\":\"b73aa687-05b8-41e8-8bb3-2d50020b6a2c\",\"anchor\":null,\"custom\":null,\"target\":\"_self\",\"linktype\":\"story\"}}]},{\"text\":\" web page.\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":null},\"content\":[{\"text\":\"3. Legal bases BlackBerry relies upon to Process personal data\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"BlackBerry relies upon several legal bases to Process personal data, including your consent, which is revocable, our performance of a contract that we have entered into with you, in compliance with legal obligations, protection of the vital interest of an individual, performance of an activity in the public interest, as well as our own legitimate interests as a company or those of third parties provided that these are not outweighed by your interests, rights and freedoms.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"How we apply these legal bases to the purposes described in our Privacy Policy is as follows:\",\"type\":\"text\"}]},{\"type\":\"table\",\"content\":[{\"type\":\"tableRow\",\"content\":[{\"type\":\"tableHeader\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Purpose\",\"type\":\"text\"}]}]},{\"type\":\"tableHeader\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Consent\",\"type\":\"text\"}]}]},{\"type\":\"tableHeader\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Contract\",\"type\":\"text\"}]}]},{\"type\":\"tableHeader\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Legal 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Solutions\",\"type\":\"text\"}]}]},{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"●\",\"type\":\"text\"}]}]},{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null}}]},{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null}}]},{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null}}]},{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"●\",\"type\":\"text\"}]}]}]},{\"type\":\"tableRow\",\"content\":[{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Allow you to register for webinars, events, and conferences\",\"type\":\"text\"}]}]},{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null}}]},{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null}}]},{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null}}]},{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null}}]},{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"●\",\"type\":\"text\"}]}]}]},{\"type\":\"tableRow\",\"content\":[{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Improve the operation of our websites and effectiveness of marketing campaigns\",\"type\":\"text\"}]}]},{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"●\",\"type\":\"text\"}]}]},{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null}}]},{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null}}]},{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null}}]},{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"●\",\"type\":\"text\"}]}]}]},{\"type\":\"tableRow\",\"content\":[{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Administer contests, promotions, surveys and focus 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develop, and understand the use of BlackBerry products and services\",\"type\":\"text\"}]}]},{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"●\",\"type\":\"text\"}]}]},{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"●\",\"type\":\"text\"}]}]},{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null}}]},{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null}}]},{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"●\",\"type\":\"text\"}]}]}]},{\"type\":\"tableRow\",\"content\":[{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Enable access to BlackBerry services, download software, submit feature enhancement requests and participate in community forums\",\"type\":\"text\"}]}]},{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"●\",\"type\":\"text\"}]}]},{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"●\",\"type\":\"text\"}]}]},{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null}}]},{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null}}]},{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"●\",\"type\":\"text\"}]}]}]},{\"type\":\"tableRow\",\"content\":[{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Support your use of BlackBerry Solutions, provide technical support, and resolve issues\",\"type\":\"text\"}]}]},{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null}}]},{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"●\",\"type\":\"text\"}]}]},{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null}}]},{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null}}]},{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"●\",\"type\":\"text\"}]}]}]},{\"type\":\"tableRow\",\"content\":[{\"type\":\"tableCell\",\"attrs\":{\"colspan\":6,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Improve Internal Operations\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]}]}]}]},{\"type\":\"tableRow\",\"content\":[{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Analyze your use of BlackBerry Solutions to drive improvements\",\"type\":\"text\"}]}]},{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"●\",\"type\":\"text\"}]}]},{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null}}]},{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null}}]},{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null}}]},{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"●\",\"type\":\"text\"}]}]}]},{\"type\":\"tableRow\",\"content\":[{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Manage our sales and marketing activities, and measure corporate performance\",\"type\":\"text\"}]}]},{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"●\",\"type\":\"text\"}]}]},{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null}}]},{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null}}]},{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null}}]},{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"●\",\"type\":\"text\"}]}]}]},{\"type\":\"tableRow\",\"content\":[{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Manage business continuity and disaster recovery operations\",\"type\":\"text\"}]}]},{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null}}]},{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"●\",\"type\":\"text\"}]}]},{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"●\",\"type\":\"text\"}]}]},{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null}}]},{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"●\",\"type\":\"text\"}]}]}]},{\"type\":\"tableRow\",\"content\":[{\"type\":\"tableCell\",\"attrs\":{\"colspan\":6,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Fraud Prevention, Security and Compliance\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]}]}]}]},{\"type\":\"tableRow\",\"content\":[{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Protect the security and integrity of our products, services, and data\",\"type\":\"text\"}]}]},{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null}}]},{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null}}]},{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"●\",\"type\":\"text\"}]}]},{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null}}]},{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"●\",\"type\":\"text\"}]}]}]},{\"type\":\"tableRow\",\"content\":[{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Prevent fraudulent transactions, protect our intellectual property and other assets\",\"type\":\"text\"}]}]},{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null}}]},{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null}}]},{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"●\",\"type\":\"text\"}]}]},{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null}}]},{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"●\",\"type\":\"text\"}]}]}]},{\"type\":\"tableRow\",\"content\":[{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Enforce BlackBerry’s legal rights and ensure it meets legal compliance obligations including corporate reporting, legal and regulatory compliance and fiduciary obligations\",\"type\":\"text\"}]}]},{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null}}]},{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null}}]},{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"●\",\"type\":\"text\"}]}]},{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null}}]},{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"●\",\"type\":\"text\"}]}]}]}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":null},\"content\":[{\"text\":\"4. Sources of personal data\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":null},\"content\":[{\"text\":\"Information collected directly from you\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Before using BlackBerry Solutions, you may be required to agree to an applicable supplemental notice that may contain additional information regarding BlackBerry’s Processing of your personal data.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"If you provide BlackBerry with personal data about another person, you are responsible for ensuring that you have that individual’s consent to do so or that you are otherwise legally authorized to do so.\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":null},\"content\":[{\"text\":\"Information from third parties\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"We may receive information about you from our partners you’ve engaged with, as well as information about you or your company from third-party service providers to supplement the information you provided directly to us. This enables us to provide more relevant information about our company, products and services to you.\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":null},\"content\":[{\"text\":\"Use of third-party cookies\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"BlackBerry and its partners, including advertising networks, use cookies and other tracking technologies to manage our advertising delivered on other sites. We may display targeted advertisements to you while you are using our apps, visiting other company’s websites based on information we obtain from you, or from third parties. The use of cookies is discussed in the \",\"type\":\"text\"},{\"text\":\"BlackBerry Cookie and Tracking Technologies Notice\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"/legal/cookies\",\"uuid\":\"ba3b6dd4-af1c-4074-a93b-5856d008beaa\",\"anchor\":null,\"custom\":{},\"target\":\"_self\",\"linktype\":\"story\"}}]},{\"text\":\".\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":null},\"content\":[{\"text\":\"5. Sharing of your personal data\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"We do not sell, lease, or trade the personal data we collect from you. We may transfer your personal data to other BlackBerry entities for the purposes outlined in this Policy. We may provide access or transfer your personal data to authorized BlackBerry personnel, and third-party service providers, including service providers and processors as defined under the California Consumer Privacy Act and the European Union’s (“EU”) General Data Protection Regulation (“GDPR”), respectively. This includes third-party service providers who help us market, provide support, maintain or service BlackBerry Solutions, or otherwise support our business operations.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"The personal data shared with BlackBerry entities may include: your contact information, such as your name, e-mail address, telephone number, mailing address, country/region, company name, and job title, along with your recent interactions with our business applications, and event attendance.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"BlackBerry also utilizes third-party service providers, such as advertising networks, to deliver targeted advertisements using aggregated personal data that is derived from profile data Processed by BlackBerry and provides such third-parties with general statistics relating to the advertisements delivered. Please visit “\",\"type\":\"text\"},{\"text\":\"Withdrawing your consent\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"#13-withdrawing-your-consent\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":\"_self\",\"linktype\":\"url\"}}]},{\"text\":\"” below for more information on managing marketing or commercial communications from BlackBerry.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"BlackBerry requires our third-party service providers to take commercially reasonable steps to safeguard your personal data, comply with applicable laws and regulations, and to not use your personal data for other purposes unless you have provided consent, or an alternative lawful basis exists to do so.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Because BlackBerry must comply with applicable laws including local legislation, regulations and the orders of courts or other lawful authorities, other lawful requests, or official legal processes, or pursue our legitimate interests to enforce or establish our legal rights, we may sometimes be required to disclose your personal data to government agencies and law enforcement officials. Necessary circumstances when this may occur include response to subpoenas, court orders, other legal process or as required by law or to prevent or take action regarding suspected illegal activities, fraud or software piracy, and situations involving potential threats to the physical safety of any person, or in cases where we believe our intellectual property rights may be violated. For more information, please visit \",\"type\":\"text\"},{\"text\":\"BlackBerry’s Lawful Access Principles and other Corporate Responsibility Practices\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"https://www.blackberry.com/us/en/company/corporate-responsibility/responsibility\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":\"_self\",\"linktype\":\"url\"}}]},{\"text\":\" and \",\"type\":\"text\"},{\"text\":\"BlackBerry’s Transparency Report\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"/legal/privacy-notice/transparency-report/archive/2025/transparency-report-july\",\"uuid\":\"00f3cece-6ced-4418-b8d8-ed2d1dba44e3\",\"anchor\":null,\"custom\":{},\"target\":\"_self\",\"linktype\":\"story\"}}]},{\"text\":\".\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"We may also provide access to, assign, or disclose your personal data, where absolutely necessary, in connection with a corporate transaction, such as a merger, acquisition, or purchase of all or a portion of our company assets.\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":null},\"content\":[{\"text\":\"6. Information sharing to support Third-Party Offerings\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"When you download software or utilize services provided by third parties (a “Third-Party Offering”), personal data from your computer or device or other BlackBerry Solutions may be accessed by such third parties. When you purchase or use a Third-Party Offering, such as a product, service or software, a paid content subscription service or downloaded application, BlackBerry may share certain personal data with the third-party for purposes of providing you with the Third-Party offering and your personal data will then be subject to the third-party’s privacy policy. We encourage all our users to learn about the privacy practices of such third parties before agreeing to purchase or obtain their products, services or software.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"BlackBerry uses contractual or other means to provide a comparable level of protection while the personal data is being Processed by our service providers. It is BlackBerry’s policy to enter into confidentiality obligations or employ other lawful data transfer mechanisms with any third-party that obtains confidential information including personal data from BlackBerry to ensure it is adequately protected.\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":null},\"content\":[{\"text\":\"7. International transfers of your personal data\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"$6b\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":null},\"content\":[{\"text\":\"Transfers to Canada from EU based on adequacy\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"BlackBerry is a Canadian company headquartered in Waterloo, Ontario. For lawful transfers of personal data to Canada from the European Economic Area (“EEA”) / United Kingdom of Great Britain (“UK”), BlackBerry relies on the EU’s / UK recognition of the adequacy of Canada’s Privacy law, the Personal Information and Electronic Documents Act (“PIPEDA”), as a lawful mechanism for the transfer of personal data to recipients subject to PIPEDA, which governs how BlackBerry can collect, use, and disclose personal data. Since 2001, PIPEDA has given Canada the benefit of an adequacy decision by the EU Commission. This decision is an acknowledgement by the EU Commission / UK that PIPEDA affords an adequate level of personal data protection to customers that entrust personal data to BlackBerry and allows transfers on the basis of an adequacy determination pursuant to Article 45 of the GDPR..\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":null},\"content\":[{\"text\":\"Transfers under EU Standard Contractual Clauses and UK Data Transfer Addendum\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"As a Data Processor under GDPR, BlackBerry regularly executes with its EU and UK customers or customers with GDPR compliance obligations (Data Controllers) Data Protection Addenda that incorporate the current EU Standard Contractual Clauses and UK Data Transfer Addendum to ensure an adequate level of protection throughout the data Processing lifecycle. This includes BlackBerry’s use of third-party service providers, who are required to Process personal data under comparable terms and conditions.\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":null},\"content\":[{\"text\":\"8. How we protect your personal data\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"We take commercially reasonable measures, including physical, administrative and technical safeguards, to protect your personal data from unauthorized access, use, alteration, destruction and disclosure. Despite our taking reasonable security precautions and processes, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect all data we collect and Process, we cannot guarantee the security of any data you transmit to or from our sites, and you do so at your own risk. If you have reason to believe that your Personal Data may no longer be secure (for example, if you feel that the security of an account has been compromised), please \",\"type\":\"text\"},{\"text\":\"notify us immediately\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"#18-contact-us\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":\"_self\",\"linktype\":\"url\"}}]},{\"text\":\".\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"BlackBerry products and services maintain certifications including ISO/IEC 27001:2013 and ISO/IEC 27018:2015. BlackBerry also undergoes AICPA Service Organization Control (SOC 2 Type 2) audits each year for specific products and services. These reports are made available to our clients and partners under a suitable non-disclosure agreement. For more details about which certifications are applicable to the product or service you are using, please see our \",\"type\":\"text\"},{\"text\":\"BlackBerry Certifications\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"/secure-communications/certifications\",\"uuid\":\"0a03936b-c2fa-4326-b8e0-237a014e6e33\",\"anchor\":null,\"custom\":{},\"target\":\"_self\",\"linktype\":\"story\"}}]},{\"text\":\" page. \",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":null},\"content\":[{\"text\":\"9. How long we store your personal data\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"We retain your personal data for the period necessary to fulfill the purposes for which it was collected and for a reasonable period thereafter to comply with our legal obligations, and contractual and business operational requirements. With relation to personal data collected by BlackBerry Solutions, we retain information during the term of the agreement, based upon instructions provided by our customers, or for shorter periods of time as described in the applicable \",\"type\":\"text\"},{\"text\":\"Product Privacy Data Sheet\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"/legal/privacy-notice/additional-privacy-resources\",\"uuid\":\"b73aa687-05b8-41e8-8bb3-2d50020b6a2c\",\"anchor\":null,\"custom\":null,\"target\":\"_self\",\"linktype\":\"story\"}}]},{\"text\":\" or other product or service documentation.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"At the expiry of the applicable data retention periods, BlackBerry will take steps to have your personal data deleted, aggregated or made anonymous, unless further retention is required by applicable laws. Consistent with good business practice, BlackBerry continues to evolve our controls, schedules and practices for information and records retention and destruction which apply to your personal data.\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":null},\"content\":[{\"text\":\"10. Marketing communications from BlackBerry\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"$6c\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"An unsubscribe mechanism is included with every BlackBerry marketing or commercial communication. You can update your information, review your communication preferences, or stop receiving further communications from us by following the instructions contained within each communication we send you. You may also update your marketing preferences at any time by going to \",\"type\":\"text\"},{\"text\":\"http://www.blackberry.com/unsubscribe\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"http://www.blackberry.com/unsubscribe\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":null,\"linktype\":\"url\"}}]},{\"text\":\".\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Please visit the section below in “\",\"type\":\"text\"},{\"text\":\"Withdrawing your consent\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"#13-withdrawing-your-consent\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":\"_self\",\"linktype\":\"url\"}}]},{\"text\":\"“ for more information on managing marketing or commercial communications from BlackBerry.\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":null},\"content\":[{\"text\":\"11. Service-related communications from BlackBerry\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"BlackBerry may also send you certain service-related communications. For example, BlackBerry may send a welcome email or message when you first activate a BlackBerry Offering to inform you about the service and its terms, to notify you of important changes, to tell you how to manage your credentials or account, to provide service infrastructure notifications or information about upgrades or updates, to provide warranty information, product recall information, safety or security information, or for surveys of current or former users. Because such service-related communications are necessary for the use of your BlackBerry Solutions, you may not opt-out of receiving these communications.\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":null},\"content\":[{\"text\":\"12. Your personal data rights\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"At BlackBerry we aim to provide the transparency you need to exercise your rights. Below you will find information on your personal data rights as well as how to make requests.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"If you are a resident in the EEA/UK and covered by the (UK) GDPR, BlackBerry is the Data Controller of your personal data, except where BlackBerry Solutions have been deployed within an organization, such as your workplace or business, where BlackBerry would then act as a Data Processor under the GDPR.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"If you are a resident of the State of California, your rights are addressed in this Policy under Your California privacy rights and BlackBerry’s practices.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Depending on the jurisdiction where you are located, you may also have the right to contact your local data protection supervisory authority to lodge a complaint against BlackBerry.\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":null},\"content\":[{\"text\":\"Accessing, rectifying and deleting your personal data\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Upon written request, BlackBerry will inform you whether it holds personal data about you and provide you with your personal data within a reasonable timeframe and at minimal or no cost in accordance with applicable laws. If you identify an inaccuracy or incompleteness in your personal data, BlackBerry will amend your information and notify any third parties as required by applicable laws.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Upon written request, and to the extent authorized under applicable law, BlackBerry will also erase any personal data it holds about you using reasonably appropriate technical measures when:\",\"type\":\"text\"}]},{\"type\":\"bullet_list\",\"content\":[{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"it is no longer necessary to Process your personal data;\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"you withdraw your consent to Processing unless some other lawful basis exists for BlackBerry to continue to Process your personal data;\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"you object to the Processing and no overriding legitimate grounds exist for BlackBerry to Process your personal data;\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"the personal data has not been lawfully Processed by BlackBerry; or\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"you have a legal obligation imposed under EU or EU member state law to which BlackBerry is subject.\",\"type\":\"text\"}]}]}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"You may exercise aforementioned rights at any time by notifying the BlackBerry Privacy Office at \",\"type\":\"text\"},{\"text\":\"privacyoffice@blackberry.com\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"mailto:privacyoffice@blackberry.com\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":null,\"linktype\":\"url\"}}]},{\"text\":\".\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"In certain situations, and depending on applicable laws, BlackBerry may not be able to provide you a copy of your personal data it holds about you if access may adversely affect the rights and freedoms of others. For example, BlackBerry may not provide access to personal data if doing so:\",\"type\":\"text\"}]},{\"type\":\"bullet_list\",\"content\":[{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"would likely reveal personal data about a third-party;\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"would reveal BlackBerry or third-party confidential information;\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"could reasonably be expected to threaten the life or security of another individual;\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"includes information that is protected by solicitor or attorney client privilege; or\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"includes information that was Processed in relation to the investigation of a breach of an agreement or a contravention of a law.\",\"type\":\"text\"}]}]}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"In order to safeguard your personal data from unauthorized access, BlackBerry may ask that you provide sufficient information to identify yourself prior to providing access to your personal data.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Depending on the circumstances and subject to applicable laws, BlackBerry may deny processing your request or charge a reasonable fee if:\",\"type\":\"text\"}]},{\"type\":\"bullet_list\",\"content\":[{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"we are unable to verify and authenticate your identity;\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"it is unreasonably repetitive or automated; or\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"otherwise excessive, for example if the request is malicious in intent and is being used to harass BlackBerry or its employees with no other purpose pursued than to cause disruption.\",\"type\":\"text\"}]}]}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":null},\"content\":[{\"text\":\"13. Withdrawing your consent\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"At any time, you may withdraw your consent for BlackBerry to Process your personal data in the future in accordance with this Policy (to the extent we base Processing on consent), subject to legal or contractual restrictions. For example, although you can use BlackBerry Solutions for some purposes without providing us with any personal data, BlackBerry may need to Process personal data for some services, including those that require payment or involve an ongoing relationship such as registration or subscription services. As such, BlackBerry may continue to use your personal data as may be required to provide you with requested services, and to the extent that BlackBerry is contractually obligated to do so or as necessary to enforce any contractual obligations you may have with BlackBerry. If you refuse to provide BlackBerry with the personal data it requires or later withdraw your consent to use and disclose this information, BlackBerry may no longer be able to provide you with your BlackBerry Solutions.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"You may withdraw your consent at any time by notifying the Privacy Office at BlackBerry at \",\"type\":\"text\"},{\"text\":\"privacyoffice@blackberry.com\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"mailto:privacyoffice@blackberry.com\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":null,\"linktype\":\"url\"}}]},{\"text\":\".\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Marketing or commercial communications: You may unsubscribe from receiving marketing or commercial communications about BlackBerry or BlackBerry Solutions by:\",\"type\":\"text\"}]},{\"type\":\"bullet_list\",\"content\":[{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"clicking the unsubscribe link at the end of any marketing or commercial communication from BlackBerry;\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"by indicating your preference at \",\"type\":\"text\"},{\"text\":\"www.blackberry.com/unsubscribe\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"http://www.blackberry.com/unsubscribe\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":null,\"linktype\":\"url\"}}]},{\"text\":\"; or\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"by writing to BlackBerry Privacy Office c/o BlackBerry (attention Legal Department), 2200 University Avenue East, Waterloo, Ontario, Canada, N2K 0A7 and advising what particular types of marketing or commercial communications you no longer wish to receive.\",\"type\":\"text\"}]}]}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":null},\"content\":[{\"text\":\"14. Additional disclosures for California residents\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"This “Additional disclosures for California residents” section is intended to describe our practices and your rights under the California Consumer Privacy Act (“CCPA”), as amended by the California Privacy Rights Act (“CPRA”) (Civil Code Section 1798.100, et seq.) (collectively “California Law”). This section provides rights and other terms relating to your personal data that are in addition to those provided in this Policy (see above). These additional rights and other terms are only available to California residents about whom we collect personal data. This section takes precedence over the Policy with respect to your personal data for California residents if there is a conflict between the two. Any terms not defined in this section have the same meaning as defined in California Law. Additionally, any reference to personal data in this section has the same meaning as personal information as defined by California Law.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"We do not sell, rent or lease your personal data we collect from you. We may share your personal data with third parties or allow them to collect personal data from our sites or services if those third parties are authorized service providers or business partners who have agreed to our contractual limitations as to their retention, use, and disclosure of such personal data, or if you use BlackBerry sites or services to interact with third parties or direct us to disclose your personal data to third parties.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"BlackBerry Solutions are not directed to individuals aged 16 and under or those not of the age of majority in your jurisdiction, and we request that these individuals, or others on their behalf, not provide us with their data. We do not knowingly sell or share the personal data of consumers under 16 years of age.\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":null},\"content\":[{\"text\":\"What Personal Data We Collect\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Over the past 12 months, we may have collected the following personal data from California residents:\",\"type\":\"text\"}]},{\"type\":\"bullet_list\",\"content\":[{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Identifiers or other elements of personal data under \",\"type\":\"text\"},{\"text\":\"California Civil Code Section 1798.80\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"https://leginfo.legislature.ca.gov/faces/codes_displaySection.xhtml?sectionNum=1798.80.\u0026\u0026lawCode=CIV\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":\"_blank\",\"linktype\":\"url\"}}]},{\"text\":\" such as those described in “\",\"type\":\"text\"},{\"text\":\"What we collect and how we use your personal data\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"#2-what-we-collect-and-how-we-use-your-personal-data\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":\"_self\",\"linktype\":\"url\"}}]},{\"text\":\"” above.\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Commercial information about products or services as described in “\",\"type\":\"text\"},{\"text\":\"When using our products, software and services\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"#2-what-we-collect-and-how-we-use-your-personal-data\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":\"_self\",\"linktype\":\"url\"}}]},{\"text\":\"” above.\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Internet activity when you interact with BlackBerry’s website as described in “\",\"type\":\"text\"},{\"text\":\"When visiting our websites or accessing BlackBerry account services\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"#2-what-we-collect-and-how-we-use-your-personal-data\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":\"_self\",\"linktype\":\"url\"}}]},{\"text\":\"” above and the \",\"type\":\"text\"},{\"text\":\"BlackBerry Cookie and Tracking Technologies Notice\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"/legal/cookies\",\"uuid\":\"ba3b6dd4-af1c-4074-a93b-5856d008beaa\",\"anchor\":null,\"custom\":{},\"target\":\"_self\",\"linktype\":\"story\"}}]},{\"text\":\".\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Approximate geolocation data such as IP address as described in “\",\"type\":\"text\"},{\"text\":\"When visiting our websites or accessing BlackBerry account services\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"#2-what-we-collect-and-how-we-use-your-personal-data\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":\"_self\",\"linktype\":\"url\"}}]},{\"text\":\"” and the \",\"type\":\"text\"},{\"text\":\"BlackBerry Cookie and Tracking Technologies Notice\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"/legal/cookies\",\"uuid\":\"ba3b6dd4-af1c-4074-a93b-5856d008beaa\",\"anchor\":null,\"custom\":{},\"target\":\"_self\",\"linktype\":\"story\"}}]},{\"text\":\".\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Inferences drawn from any of the information identified above.\",\"type\":\"text\"}]}]}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"For information on how we collect your personal data and the uses of the personal data, please refer to the “\",\"type\":\"text\"},{\"text\":\"What we collect and how we use your personal data\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"#2-what-we-collect-and-how-we-use-your-personal-data\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":\"_self\",\"linktype\":\"url\"}}]},{\"text\":\"” section above.\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":null},\"content\":[{\"text\":\"How We Disclose, Share or Sell Your Personal Data\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Disclosures.\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" We may disclose your personal data with third parties for a business or commercial purpose. In the past 12 months, we have disclosed your personal data with the following categories of third parties for a business or commercial purpose:\",\"type\":\"text\"}]},{\"type\":\"bullet_list\",\"content\":[{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Internally.\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" We may disclose your personal data to our affiliates, business partners, employees, and other parties who require such data to assist us with establishing, maintaining, and managing our business relationship with you.\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"With Our Service Providers or Contractors.\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" We may disclose your personal data to our service providers or contractors (including third-party hosting providers) that provide services on our behalf, such as for email marketing, data analytics, promotions, newsletters, notices, and other communications, or that assist us in monitoring, improving, and hosting the Services.\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Advertisers and Advertising Networks.\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" Our website may include social media plug-ins (such as the Facebook like button), widgets (such as the “Share” button), or other tools made available by third parties, such as social media companies, that may result in data being collected or shared between us and the third parties for various purposes, including to select and serve personalized advertisements to you and others. These third parties may set and access their own cookies, web beacons, and embedded scripts on your device, and they may otherwise collect or have access to data about you, including unique personal identifiers such as an IP address, and they may share that data with us. Your interactions with these third parties are governed by the third parties’ privacy policies.\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"In the Event of a Business Transaction.\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" If we are exploring or go through a business transition or financial transaction, such as a merger, acquisition, divestiture, restructuring, reorganization, dissolution, bankruptcy, securities offering, or sale of all or a portion of our assets, we may disclose your personal data to a party or parties in connection with exploring or concluding such transaction.\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"For Legal Purposes.\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" We will disclose your personal data when we think it is necessary to investigate or prevent actual or expected fraud, criminal activity, injury or damage to us or others; when otherwise required by law, regulation, subpoena, court order, warrant or similar legal process; or if necessary to assert or protect our rights or assets.\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"With Your Consent or Authorization.\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" To anyone for whom you have authorized disclosure of data in this Policy.\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Other.\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" We may disclose your personal data for any other purpose disclosed by us when you provide the data.\",\"type\":\"text\"}]}]}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Sales and Sharing.\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" We do not sell or share the personal data we collect from you for direct, monetary profit or otherwise as defined under the CCPA. The above data is collected and used for the purposes disclosed in this Policy. In the 12 months immediately preceding the posting of this updated Privacy Policy, we have not sold or shared personal data of California residents.\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":null},\"content\":[{\"text\":\"Data Retention\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"We may retain all categories of your personal data (see above) for a period of time consistent with the original purpose of collection (see above) or as long as required to fulfill our legal obligations. We determine the appropriate retention period for personal data on the basis of the amount, nature, and sensitivity of the personal data being processed, the potential risk of harm from unauthorized use or disclosure of the personal data, whether we can achieve the purposes of the processing through other means, and on the basis of applicable legal requirements (such as applicable statutes of limitation).\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"After expiry of the applicable retention periods, your personal data will be deleted. If there is any data that we are unable, for technical reasons, to delete entirely from our systems, we will implement appropriate measures to prevent any further use of such data.\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":null},\"content\":[{\"text\":\"Your Rights and Choices under California Law\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Below please find a description of key rights California residents have under California Law and an explanation of how to exercise those rights with us.\",\"type\":\"text\"}]},{\"type\":\"bullet_list\",\"content\":[{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Right to Know. \",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\"If you are a California resident, you have the right to request that we disclose certain information to you about our collection and use of your personal data.\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Right to Delete\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\". You have the right to request that we delete some or all of the personal data we have pertaining to you. Once we receive and confirm your verifiable consumer request, we will then delete (and direct our service providers to delete, if applicable) your personal data from our records, unless a lawful basis exists to retain it. We may deny your deletion request if we are unable to verify your identity or if we are not required to delete your personal data under the CCPA.\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Right to Correct Inaccurate Personal Data\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\". You have the right to request that we correct any of the personal data that we maintain about you.\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Right to Opt Out of the Sale or Sharing of Personal Data\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\". If BlackBerry sells or shares personal data about you to third parties, you may have the right to opt out and request that BlackBerry not sell or share your personal data.\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Right to Non-Discrimination\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\". BlackBerry values the security and privacy of its customers and will not discriminate against you for exercising any of your California Law rights. If you exercise certain rights, understand that you may be unable to use or access certain features of the Services. Unless permitted by applicable law, we will not: (i) deny you goods or services; (ii) charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties; (iii) provide you a different level or quality of goods or services; or (iv) suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services. However, we will deny your request if (i) we cannot verify your identity or (ii) the disclosure creates a substantial, articulable, and unreasonable risk to the security of your personal data, your account with us, or the security of BlackBerry’s systems or infrastructure.\",\"type\":\"text\"}]}]}]},{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":null},\"content\":[{\"text\":\"Exercising Your California Law Rights\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" \",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"You do not need to create an account with us to exercise your California Law privacy rights. To exercise the rights described above, please submit a consumer request to us by emailing: \",\"type\":\"text\"},{\"text\":\"privacyoffice@blackberry.com\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"mailto:privacyoffice@blackberry.com\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":null,\"linktype\":\"url\"}}]},{\"text\":\".\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"To exercise your right to know, delete, or correct your personal data as described above, we need to verify your identity or authority to make the request and confirm the personal data relates to you. We will not provide you with personal data if we cannot verify your identity or authority to make the request and confirm the personal data relates to you. Making a verifiable consumer request does not require you to create an account with us. We use personal data provided in a verifiable consumer request solely to verify the requestor's identity or authority to make the request.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"These requests may be made only by you, your parent, guardian (if you are under 18 years or age), conservator, a person to whom you have given power of attorney pursuant to California Probate Code sections 4000 to 4465, or an authorized agent. As permitted under California Law, we may request that an individual submitting a request on behalf of a consumer submit proof that they are an authorized agent of the subject consumer, as well as verify the consumer’s identity. To protect your personal data, we reserve the right to deny a request from an agent that does not submit adequate proof that you authorized them to act for you.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"We are only required to respond to a verifiable consumer Right to Know request twice within a 12-month period. The verifiable consumer request must provide sufficient information to allow us to verify you (or an authorized agent) are the person about whom we collected personal data.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Once we have verified a request from a California resident, we will confirm receipt of the request within 10 days and explain how we will process the request. We will then respond to the request within 45 days. We may require an additional 45 days (for a total of 90 days) to process your request, but in those situations, we will provide you a response and explanation for the reason it will take more than 45 days to respond to the request. Our responses will include required information under California Law.\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":null},\"content\":[{\"text\":\"15. Additional disclosures regarding Colorado, Connecticut, Utah, and Virginia\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"For users residing in Colorado, Connecticut, Utah and Virginia, you also have rights with respect to the personal data that we collect about you. In addition to the rights that are available to residents of California, if you are a resident of one of these states, you may also have the right to:\",\"type\":\"text\"}]},{\"type\":\"bullet_list\",\"content\":[{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Opt out of the Processing of your personal data for the purposes of targeted advertising and for profiling in furtherance of decisions, including, for residents of Connecticut, solely automated decisions, that produce legal or similarly significant effects; and \",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Appeal any decision or indecision related to the exercise of any right the consumer is granted under the applicable state law.\",\"type\":\"text\"}]}]}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"If you would like to exercise any of your rights under applicable law (including the right to appeal), please email \",\"type\":\"text\"},{\"text\":\"privacyoffice@blackberry.com\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"mailto:privacyoffice@blackberry.com\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":null,\"linktype\":\"url\"}}]},{\"text\":\".\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":null},\"content\":[{\"text\":\"16. Additional disclosures regarding Nevada\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Nevada law gives residents of Nevada the right to request that a company not sell their personal data for monetary consideration to certain other parties. This right applies even if your personal data is not currently being sold. If you are a resident of Nevada and wish to exercise this right, please email \",\"type\":\"text\"},{\"text\":\"privacyoffice@blackberry.com\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"mailto:privacyoffice@blackberry.com\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":null,\"linktype\":\"url\"}}]},{\"text\":\".\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":null},\"content\":[{\"text\":\"17. Additional disclosures regarding EEA/UK personal data\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"For data subjects who are in the EEA/UK, and to the extent allowed under the GDPR, you have the right to request details of the personal data we have about you, update inaccurate information about you, request that your personal data be deleted, restrict Processing of your personal data, data portability, and object to the collection or use of personal data that we Process based on our legitimate interests as a company or for direct marketing purposes. In some cases, you may be directed to make your request to the organization who licensed our software or services. If you wish to exercise these rights, please submit a request to \",\"type\":\"text\"},{\"text\":\"privacyoffice@blackberry.com\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"mailto:privacyoffice@blackberry.com\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":null,\"linktype\":\"url\"}}]},{\"text\":\". \",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"If you live in the EEA/UK and are dissatisfied with our use of your personal data or our response to a request, you have the right to lodge a complaint with your local supervisory authority. You may find contact details on \",\"type\":\"text\"},{\"text\":\"edpb.europa.eu\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"https://edpb.europa.eu/about-edpb/about-edpb/members_en\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":\"_blank\",\"linktype\":\"url\"}}]},{\"text\":\".\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":null},\"content\":[{\"text\":\"18. Contact us\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"We value your feedback. If there are any questions regarding this Policy, or our collection and use of your personal data, you may contact us by email at \",\"type\":\"text\"},{\"text\":\"privacyoffice@blackberry.com\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"mailto:privacyoffice@blackberry.com\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":\"_blank\",\"linktype\":\"url\"}}]},{\"text\":\" or by sending mail to:\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"BlackBerry Limited\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"#000000\"}}]},{\"type\":\"hard_break\"},{\"text\":\"Attn: Data Protection Officer\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"#000000\"}}]},{\"type\":\"hard_break\"},{\"text\":\"2200 University Ave. E\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"#000000\"}}]},{\"type\":\"hard_break\"},{\"text\":\"Waterloo, ON, Canada\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"#000000\"}}]},{\"type\":\"hard_break\"},{\"text\":\"N2K 0A2\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"#000000\"}}]}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":null},\"content\":[{\"text\":\"19. 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She was also President and CEO of Ride Control, LLC (Gabriel), prior to which she held leadership positions at Ford Motor Company. Most recently, Ms. Bahash served as Principal and Operating Partner at Architect Equity LLC. She is a member of the Board of Directors at Syrah Resources Ltd. (ASX: SYR), where she serves as Chair of the Remuneration, Nomination and Governance Committee and as a member of the Sustainability Committee. Ms. Bahash is also a former director of Mattr Corp (TSX: MATR, formerly Shawcor Ltd.). She holds a Master of Engineering Management degree from Wayne State University and a Bachelor of Science degree in Mechanical Engineering from the University of Michigan. 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Prior to this, Mr. Brace served as Executive Vice President at Veritas Technologies, President of Seagate Technology’s Cloud Systems and Electronic Solutions, Executive Vice President at LSI Corporation, and General Manager at Intel Corporation. Mr. Brace has also served as Executive Chairman of Inseego Inc. and as a director of Lantronix Corp.  Mr. Brace holds a Bachelor of Applied Science degree in Computer Engineering from the University of Waterloo and a Master’s degree in Electrical Engineering from California State University, Sacramento. He has also participated in the Stanford University Directors’ Consortium."])</script><script>self.__next_f.push([1,"73:T4c2,"])</script><script>self.__next_f.push([1,"Ms. Disbrow has served as a director of the Company since August 2019 and is Chair of the Audit and Risk Management Committee. She has a BA from the University of Virginia, an MA from The George Washington University and an MS from The National War College in National Strategy. 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Prior to his tenure as Clerk, Mr. Wouters was Secretary of the Treasury Board of Canada and served in deputy ministerial and other senior positions in the Canadian public service. Mr. Wouters has received numerous awards, including Honorary Doctorates of Laws from the Universities of Saskatchewan and Manitoba, the Queen’s Diamond Jubilee Medal and the André Mailhot Award for lifetime achievement from the United Way Canada. He was inducted by the Prime Minister as a member of the Privy Council in 2014 and was invested into the Order of Canada as an officer in 2017."])</script><script>self.__next_f.push([1,"75:T437,"])</script><script>self.__next_f.push([1,"John Dimitropoulos (JD) is Senior Vice President and Chief Strategy Officer. He brings over 30 years of extensive international experience in the telecoms, media, and technology sectors. 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She was also President and CEO of Ride Control, LLC (Gabriel), prior to which she held leadership positions at Ford Motor Company. Most recently, Ms. Bahash served as Principal and Operating Partner at Architect Equity LLC. She is a member of the Board of Directors at Syrah Resources Ltd. (ASX: SYR), where she serves as Chair of the Remuneration, Nomination and Governance Committee and as a member of the Sustainability Committee. Ms. Bahash is also a former director of Mattr Corp (TSX: MATR, formerly Shawcor Ltd.). She holds a Master of Engineering Management degree from Wayne State University and a Bachelor of Science degree in Mechanical Engineering from the University of Michigan. 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Prior to this, Mr. Brace served as Executive Vice President at Veritas Technologies, President of Seagate Technology’s Cloud Systems and Electronic Solutions, Executive Vice President at LSI Corporation, and General Manager at Intel Corporation. Mr. Brace has also served as Executive Chairman of Inseego Inc. and as a director of Lantronix Corp.  Mr. Brace holds a Bachelor of Applied Science degree in Computer Engineering from the University of Waterloo and a Master’s degree in Electrical Engineering from California State University, Sacramento. He has also participated in the Stanford University Directors’ Consortium."])</script><script>self.__next_f.push([1,"7a:T4c2,"])</script><script>self.__next_f.push([1,"Ms. Disbrow has served as a director of the Company since August 2019 and is Chair of the Audit and Risk Management Committee. She has a BA from the University of Virginia, an MA from The George Washington University and an MS from The National War College in National Strategy. Ms. Disbrow is the Chair of CACI International Inc, the Chair of the NobleReach Foundation, and a director of Mercury Systems, Inc. and Avathon, Inc. In addition, Ms. Disbrow is a Senior Fellow at the Johns Hopkins University Applied Physics Lab and the Vice Chair of the National Defense Industrial Association. She recently served on the President’s Export Council, as Chair of the Secretary of Defense’s Reserve Forces Policy Board, and as a Commissioner on the Congressional Planning, Programming, Budgeting and Execution Reform Commission. Previously, she served as the Senate-confirmed Under Secretary of the United States Air Force. Ms. Disbrow also served as Acting Secretary of the Air Force and was the Senate-confirmed chief financial officer of the Air Force, as the Assistant Secretary for Financial Management and Comptroller. 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Prior to his tenure as Clerk, Mr. Wouters was Secretary of the Treasury Board of Canada and served in deputy ministerial and other senior positions in the Canadian public service. Mr. Wouters has received numerous awards, including Honorary Doctorates of Laws from the Universities of Saskatchewan and Manitoba, the Queen’s Diamond Jubilee Medal and the André Mailhot Award for lifetime achievement from the United Way Canada. He was inducted by the Prime Minister as a member of the Privy Council in 2014 and was invested into the Order of Canada as an officer in 2017."])</script><script>self.__next_f.push([1,"7c:T450,"])</script><script>self.__next_f.push([1,"BlackBerry is committed to ensuring continuity of adequate protection and lawful Processing of personal data regardless of the jurisdiction. 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BlackBerry\",\"type\":\"text\"},{\"text\":\"®\",\"type\":\"text\",\"marks\":[{\"type\":\"superscript\"}]},{\"text\":\" smartphones, enable customers with and without disabilities to stay in touch with information, colleagues and friends while on the go.\",\"type\":\"text\"}]},{\"type\":\"bullet_list\",\"content\":[{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"OVERVIEW\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"#overview\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":null,\"linktype\":\"url\"}}]}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"HEARING AND SPEECH\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"#hearingandspeech\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":null,\"linktype\":\"url\"}}]}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"VISION\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"#vision\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":null,\"linktype\":\"url\"}}]}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"MOBILITY\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"#mobility\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":null,\"linktype\":\"url\"}}]}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"COGNITIVE\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"#cognitive\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":null,\"linktype\":\"url\"}}]}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"SPEECH\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"#speech\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":null,\"linktype\":\"url\"}}]}]}]}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":null},\"content\":[{\"text\":\"Overview\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Stay connected with the following features:\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Google TalkBack –– Access core applications without relying on visual cues. The TalkBack Screen Reader provides audible output of the visual information displayed on your screen.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Magnification and Adjustable Font Size – Zoom in or zoom out to increase or decrease the display magnification. Personalize your font settings to small, medium, large or huge.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Text Features –  Personalize how text is displayed on your screen with high contrast text, colour inversion and colour correction options. \",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Captions – Enjoy closed or open captioned multimedia content. Personalize your closed caption settings by adjusting character size, colour, opacity or font.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"BlackBerry Messenger – No matter who you’re chatting with, BBM\",\"type\":\"text\"},{\"text\":\"®\",\"type\":\"text\",\"marks\":[{\"type\":\"superscript\"}]},{\"text\":\" is designed to quickly get your messages to where they’re going. With BBM, you’ll know when your message has been delivered and read. Easily switch your BBM text to a BBM\",\"type\":\"text\"},{\"text\":\"®\",\"type\":\"text\",\"marks\":[{\"type\":\"superscript\"}]},{\"text\":\" Voice or BBM\",\"type\":\"text\"},{\"text\":\"®\",\"type\":\"text\",\"marks\":[{\"type\":\"superscript\"}]},{\"text\":\" Video conversation.1\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Alerts and Notifications – Customize alerts and notifications using tone, vibration and onscreen alerts. Know who is calling you without needing to look at the screen on your smartphone by assigning unique ringtones to your contacts.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"BlackBerry Keyboard and Typing Options – Type more efficiently with contextual autocorrection, next-word prediction, and a personalized learning engine that gets to know the way you type.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Google Now – Perform a variety of actions and tasks with your voice. Use Google Now to answer questions, make recommendations, and perform actions.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"1Data plan required. Check with your service provider for pricing details.\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":null},\"content\":[{\"text\":\"Hearing and Speech\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"BlackBerry Messenger – No matter who you’re talking to, BlackBerry\",\"type\":\"text\"},{\"text\":\"®\",\"type\":\"text\",\"marks\":[{\"type\":\"superscript\"}]},{\"text\":\" Messenger (BBM™) is designed to get your messages to where they’re going in no time. With BBM, you’ll know exactly when your message has been delivered and read1.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"BBM™ Video – Use the front-facing camera for face-to-face video chat with BBM Video.1\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Hearing aid compatibility – Certain models are rated for use with hearing aids.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"View ratings\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Learn about ratings for hearing aids (PDF)\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Google Hangouts – Use Hangouts to send messages, make a voice call, start a video call or share photos.1\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Text Messaging (SMS and MMS) – Communicate on the go with contacts who are using phones or other mobile devices that support SMS and/or MMS2.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Visual, Audible and Vibration Notifications – Receive notifications of incoming phone calls, text messages, emails and more by visual, audible and/or vibrating alerts.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Closed Captioning – Enjoy closed or open captioned multimedia content. Personalize your closed caption settings by adjusting character size, color, opacity or font.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Teletypewriter (TTY) Support – Connect your BlackBerry smartphone to a TTY device to make and receive calls from TTY devices.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"1 Data plan required. Check with your service provider for pricing and details.  \",\"type\":\"text\"},{\"type\":\"hard_break\"},{\"text\":\"2 Check with your service provider for availability, roaming arrangements and service plans.\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":null},\"content\":[{\"text\":\"Vision\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Google TalkBack – Access core applications without relying on visual cues. The TalkBack Screen Reader provides audible output of the visual information displayed on your screen.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"BrailleBack – Connect a supported braille display via Bluetooth to navigate and interact with your device using the keys on the display. BrailleBack works with TalkBack to provide a combined speech and braille experience.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Magnification – Zoom in or zoom out to increase or decrease the display magnification.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Text Features – Personalize how text is displayed on your screen with high contrast text, colour inversion and colour correction options. \",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Large Text and Adjustable Font Size – Personalize your font size settings to small, medium, large, or huge.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Google Now – Perform a variety of actions and tasks with your voice. Use Google Now to answer questions, make recommendations, and perform actions.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"BlackBerry Keyboard – Type more efficiently with contextual auto-correction, next-word prediction, and a personalized learning engine that gets to know the way you type.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Customizable Display – Customize your display with adaptive brightness and colour adjust. \",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Alerts and Notifications – Receive notifications of incoming calls, text messages, emails and more using tone, vibrate or on-screen alerts.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Key tone – Hear a confirming audio tone every time you press a key on your smartphone.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Event Sounds – Know when your smartphone battery is low or fully charged, and when physically connected to accessories without needing to look at your device screen through nonspeech audio alerts.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Assignable Ringtones – Know who is calling you or sending you an email without needing to look at the screen on your smartphone by assigning unique ringtones to your Contacts.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Speed dial – Add a number to your speed dial list to call your contacts with fewer keystrokes.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Built-In Speakerphone – Perfect for hands-free calls and convenient conference calls.\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":null},\"content\":[{\"text\":\"Mobility\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"BlackBerry Keyboard and Typing Options – Type more efficiently with contextual autocorrection, next-word prediction, and a personalized learning engine that gets to know the way you type. Your device gives you the option of using the touch screen keyboard or the slide-out touch keyboard with tactilely discernible keys.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Word Substitution – Replace specific text with preloaded text using Word Substitution to simplify typing and minimize the number of keystrokes required to write a message.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Google Now – Perform a variety of actions and tasks with your voice. Use Google Now to answer questions, make recommendations, and perform actions.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Nonslip surfaces – Hold your smartphone comfortably and with less effort.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Hands-free options – Use the integrated hands-free speakerphone, or connect your smartphone to a hands-free headset or Bluetooth headset.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Speed dial – Add a number to your speed dial list to call your contacts with fewer keystrokes.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Switch Access – Navigate screens on your device using external switches.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Alerts and notifications – Receive notifications of incoming calls, text messages, emails and more using tone, vibrate or on-screen alerts.\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":null},\"content\":[{\"text\":\"Cognitive\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Google Now – Perform a variety of actions and tasks with your voice. Use Google Now to answer questions, make recommendations, and perform actions.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Alerts and notifications – Customize alerts and notifications using tone, vibration and onscreen alerts. \",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"BlackBerry Keyboard and Typing Options – Type more efficiently with contextual autocorrection, next-word prediction, and a personalized learning engine that gets to know the way you type.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Spellcheck – Automatically check the spelling of your text and email messages.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Assignable Ringtone – Know who is calling you or sending you an email without needing to look at the screen on your smartphone by assigning unique ringtones to your Contacts.\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":null},\"content\":[{\"text\":\"Speech\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Push-delivery Technology – Text-based messages are delivered automatically to your smartphone and you can be notified as soon as they arrive.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Text Messaging (SMS and MMS) – Communicate on the go with contacts who are using phones or other mobile devices that support SMS and/or MMS1.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Instant Messaging – Take your instant messaging with you no matter where you are or what you’re doing.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Visual, Audible and Vibration Notifications – Receive notifications of incoming phone calls, text messages, emails and more in visual, audible and/or vibrating alerts.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"1 Check with your service provider for availability, roaming arrangements and service plans. Certain features outlined herein require a minimum version of BlackBerry device software.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Learn more at \",\"type\":\"text\"},{\"text\":\"support.google.com/accessibility/android\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"https://support.google.com/accessibility/android/?hl=en#topic=6007234\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":null,\"linktype\":\"url\"}}]}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Learn more about BlackBerry 10 accessibility solutions: \",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Get the PDF \",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"https://a.storyblok.com/f/286245462458556/86422d3f80/blackberry_10_accessibility_brochure_insert_20150115.pdf\",\"uuid\":\"116767704897480\",\"anchor\":null,\"custom\":null,\"target\":null,\"linktype\":\"asset\"}}]}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"To request a Voluntary Product Accessibility Template (VPAT) for BlackBerry software offerings or BlackBerry device software please contact \",\"type\":\"text\"},{\"text\":\"accessibility@blackberry.com\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"mailto:accessibility@blackberry.com\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":null,\"linktype\":\"url\"}}]}]},{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":null},\"content\":[{\"text\":\"Related Links\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Hearing aid compatibility with BlackBerry smartphones (PDF)\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Description of Hearing Aid Compliance Ratings (PDF)\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"TTY and Compatible BlackBerry smartphones (PDF)\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":null},\"content\":[{\"text\":\"BlackBerry Accessibility Developer Resources\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"BlackBerry Accessibility Developer Guide \",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"http://developer.blackberry.com/native/documentation/best_practices/accessibility/index.html\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":null,\"linktype\":\"url\"}}]}]},{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":null},\"content\":[{\"text\":\"More Information\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Alternative documentation formats will be provided upon request at no additional charge. Send request(s) to \",\"type\":\"text\"},{\"type\":\"hard_break\"},{\"text\":\"accessibility@blackberry.com\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"mailto:accessibility@blackberry.com\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":null,\"linktype\":\"url\"}}]},{\"text\":\".\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null}},{\"type\":\"bullet_list\",\"content\":[{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Terms and Conditions\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"/legal/terms-and-conditions\",\"uuid\":\"6c7a7bd7-00b3-420f-8157-b06b4e5f1893\",\"anchor\":null,\"custom\":null,\"target\":\"_self\",\"linktype\":\"story\"}}]}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Privacy 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Trademarks, including but not limited to BLACKBERRY, EMBLEM Design and BBM, are the trademarks or registered trademarks of BlackBerry Limited and the exclusive rights to such trademarks are expressly reserved.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null}}]},\"component\":\"justTextSectionEE\",\"primaryText\":\"BlackBerry Limited (“BlackBerry”) Trademarks, Logos \u0026 Imagery\"}],\"isPrintable\":false,\"isProtected\":false,\"pageSections\":[],\"seoDescription\":\"Learn about BlackBerry trademarks, logos, and imagery, including permitted use guidelines and requirements for licensed partners.\",\"enableJumplinkNav\":false},\"slug\":\"trademarks\",\"full_slug\":\"en/corporate-website/legal/trademarks\",\"sort_by_date\":null,\"position\":-300,\"tag_list\":[],\"is_startpage\":false,\"parent_id\":116767684332510,\"meta_data\":null,\"group_id\":\"cf3e2815-520f-44ce-a7c9-8f3f478809ea\",\"first_published_at\":\"2026-01-20T20:22:54.086Z\",\"release_id\":null,\"lang\":\"en\",\"path\":\"\",\"alternates\":[],\"default_full_slug\":null,\"translated_slugs\":null,\"_stopResolving\":true}},\"displayText\":\"Trademarks\"},{\"_uid\":\"3f12ebeb-edba-429c-8495-90759949e48c\",\"noFollow\":false,\"component\":\"footerNavItem\",\"destination\":{\"id\":\"0d21eca8-84f1-4cae-bebb-404b8e00cb79\",\"url\":\"\",\"linktype\":\"story\",\"fieldtype\":\"multilink\",\"cached_url\":\"/en/legal/privacy-notice\",\"prep\":true,\"story\":{\"name\":\"Privacy Notice\",\"created_at\":\"2025-11-26T23:01:26.593Z\",\"published_at\":\"2026-02-05T16:44:39.847Z\",\"updated_at\":\"2026-03-26T16:41:42.660Z\",\"id\":116770761151345,\"uuid\":\"0d21eca8-84f1-4cae-bebb-404b8e00cb79\",\"content\":{\"_uid\":\"yjyfl8iak\",\"slug\":\"legal/privacy-notice\",\"topic\":[],\"noIndex\":false,\"website\":\"10f24196-1e0d-4133-9a68-eb9c89ee7ff2\",\"category\":\"\",\"industry\":[],\"seoImage\":{\"id\":null,\"alt\":null,\"name\":\"\",\"focus\":null,\"title\":null,\"source\":null,\"filename\":\"https://a.storyblok.com/f/286245462458556/8a42bfc9cc/bb-default-thumbnail-social.png\",\"copyright\":null,\"fieldtype\":\"asset\",\"meta_data\":{}},\"solution\":[],\"component\":\"page\",\"pageTitle\":\"Privacy Notice\",\"seoScript\":\"{\\n\\\"@context\\\": \\\"https://schema.org\\\",\\n\\\"@type\\\": \\\"WebPage\\\",\\n\\\"url\\\": \\\"https://www.blackberry.com/en/legal/privacy-notice\\\",\\n\\\"name\\\": \\\"Privacy Notice\\\",\\n\\\"description\\\": \\\"Read BlackBerry’s Privacy Policy explaining how personal data is collected, used, shared, and protected across websites, products, and services.\\\",\\n\\\"inLanguage\\\": \\\"en\\\",\\n\\\"publisher\\\": {\\n  \\\"@type\\\": \\\"Organization\\\",\\n  \\\"name\\\": \\\"BlackBerry\\\"\\n}\\n}\",\"heroSection\":[{\"_uid\":\"q049x8a11\",\"body\":{\"type\":\"doc\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"This Privacy Policy (“Policy”) is effective starting February 3, 2025.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"This Policy explains how BlackBerry Limited, its subsidiary companies and affiliates (“BlackBerry,” “we,” “our” or “us”) collect, use, and share your personal data and the efforts we take to respect your privacy rights. Please refer to the “\",\"type\":\"text\"},{\"text\":\"Contact Us\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"#18-contact-us\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":\"_self\",\"linktype\":\"url\"}}]},{\"text\":\"” section for details about the BlackBerry entity responsible for the Processing of your personal data as data controller.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"This Policy also explains how our products, services and technologies use your personal data. It applies to our collection, use, transfer, storage, and disclosure (“Process” or “Processing”) of your personal data when you visit our websites, register to attend an event, download and install any of our products, including consumer and mobile versions of our products, or utilize any of our online or offline services (collectively referred to as “BlackBerry Solutions”). This Policy further describes BlackBerry’s practices with respect to the Processing of your personal data.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Product privacy data sheets associated with a particular BlackBerry Solution provide additional information about BlackBerry’s Processing of your personal data in relation to that particular BlackBerry Solution (“Privacy Data Sheets”) and are available on the \",\"type\":\"text\"},{\"text\":\"BlackBerry Privacy Resources\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"/legal/privacy-notice/additional-privacy-resources\",\"uuid\":\"b73aa687-05b8-41e8-8bb3-2d50020b6a2c\",\"anchor\":null,\"custom\":null,\"target\":\"_self\",\"linktype\":\"story\"}}]},{\"text\":\" web page.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"BlackBerry may provide translations of the English language version of this Privacy Policy and supporting resources for your convenience. In the event of any conflict between the English language version and the translation, the \",\"type\":\"text\"},{\"text\":\"English language version\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"/legal/privacy-notice\",\"uuid\":\"0d21eca8-84f1-4cae-bebb-404b8e00cb79\",\"anchor\":null,\"custom\":{},\"target\":\"_self\",\"linktype\":\"story\"}}]},{\"text\":\" shall prevail.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"This Policy covers the following topics:\",\"type\":\"text\"}]},{\"type\":\"ordered_list\",\"attrs\":{\"order\":1},\"content\":[{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Why we collect and use your personal data\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"#1-why-we-collect-and-use-your-personal-data\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":\"_self\",\"linktype\":\"url\"}}]}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"What we collect and how we use your personal data\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"#2-what-we-collect-and-how-we-use-your-personal-data\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":\"_self\",\"linktype\":\"url\"}}]}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Legal bases BlackBerry relies upon to Process personal 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data\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"#5-sharing-of-your-personal-data\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":\"_self\",\"linktype\":\"url\"}}]}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Information sharing to support Third-Party Offerings\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"#6-information-sharing-to-support-third-party-offerings\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":\"_self\",\"linktype\":\"url\"}}]}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"International transfers of your personal data\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"#7-international-transfers-of-your-personal-data\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":\"_self\",\"linktype\":\"url\"}}]}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"How we protect your personal data\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"#8-how-we-protect-your-personal-data\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":\"_self\",\"linktype\":\"url\"}}]}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"How long we store your personal data\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"#9-how-long-we-store-your-personal-data\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":\"_self\",\"linktype\":\"url\"}}]}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Marketing communications from BlackBerry\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"#10-marketing-communications-from-blackberry\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":\"_self\",\"linktype\":\"url\"}}]}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Service-related communications from BlackBerry\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"#11-service-related-communications-from-blackberry\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":\"_self\",\"linktype\":\"url\"}}]}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Your personal data rights\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"#12-your-personal-data-rights\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":\"_self\",\"linktype\":\"url\"}}]}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Withdrawing your consent\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"#13-withdrawing-your-consent\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":\"_self\",\"linktype\":\"url\"}}]}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Additional disclosures for California residents\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"#14-additional-disclosures-for-california-residents\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":\"_self\",\"linktype\":\"url\"}}]}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Additional disclosures regarding Colorado, Connecticut, Utah and Virginia\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"#15-additional-disclosures-regarding-colorado-connecticut-utah-and-virginia\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":\"_self\",\"linktype\":\"url\"}}]}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Additional disclosures regarding Nevada\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"#16-additional-disclosures-regarding-nevada\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":\"_self\",\"linktype\":\"url\"}}]}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Additional disclosures regarding EEU/UK personal data\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"#17-additional-disclosures-regarding-eeauk-personal-data\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":\"_self\",\"linktype\":\"url\"}}]}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Contact us\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"#18-contact-us\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":\"_self\",\"linktype\":\"url\"}}]}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Updates to our Privacy Policy\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"#19-updates-to-our-privacy-policy\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":\"_self\",\"linktype\":\"url\"}}]}]}]}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Related Links:\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]}]},{\"type\":\"bullet_list\",\"content\":[{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"BlackBerry Sales, Support and License Agreements\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"/legal\",\"uuid\":\"f67755bb-17d2-4d91-b0cd-a75d334105fd\",\"anchor\":null,\"custom\":{},\"target\":\"_self\",\"linktype\":\"story\"}}]}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"BlackBerry Solutions Subprocessors\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"/legal/privacy-notice/subprocessors\",\"uuid\":null,\"anchor\":null,\"custom\":{},\"target\":\"_self\",\"linktype\":\"url\"}}]}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"BlackBerry Cookie and Tracking Technologies Notice\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"/legal/cookies\",\"uuid\":null,\"anchor\":null,\"custom\":{},\"target\":\"_self\",\"linktype\":\"url\"}}]}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"BlackBerry Product Privacy Data Sheets\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"/legal/privacy-notice/additional-privacy-resources\",\"uuid\":null,\"anchor\":null,\"custom\":{},\"target\":\"_self\",\"linktype\":\"url\"}}]}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"BlackBerry Privacy Resources\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"/legal/privacy-notice/additional-privacy-resources\",\"uuid\":null,\"anchor\":null,\"custom\":{},\"target\":\"_self\",\"linktype\":\"url\"}}]}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"BlackBerry Transparency Report\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"/legal/privacy-notice/transparency-report/archive/2025/transparency-report-july\",\"uuid\":\"00f3cece-6ced-4418-b8d8-ed2d1dba44e3\",\"anchor\":null,\"custom\":{},\"target\":\"_self\",\"linktype\":\"story\"}}]}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"BlackBerry Customer DPA\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"https://a.storyblok.com/f/286245462458556/a6563b50c9/blackberry-customer-dpa.pdf\",\"uuid\":116770726050172,\"anchor\":null,\"custom\":null,\"target\":null,\"linktype\":\"asset\"}}]}]}]}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":null},\"content\":[{\"text\":\"1. Why we collect and use your personal data\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"BlackBerry collects and uses your personal data for the following purposes:\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":null},\"content\":[{\"text\":\"Marketing, events, and promotions\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]}]},{\"type\":\"bullet_list\",\"content\":[{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Deliver information, including advertising, about our company and BlackBerry Solutions\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Allow you to register for and attend webinars, events, and conferences\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Improve the operation of our websites and effectiveness of marketing campaigns\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Administer contests, promotions, surveys and focus groups\",\"type\":\"text\"}]}]}]},{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":null},\"content\":[{\"text\":\"Deliver services, improve products and provide customer support\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]}]},{\"type\":\"bullet_list\",\"content\":[{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Facilitate the evaluation, purchase, and delivery of BlackBerry Solutions\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Design, develop, and understand the use of BlackBerry Solutions\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Enable access to BlackBerry Solutions, download software, submit feature enhancement requests and participate in community forums\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Support your use of BlackBerry Solutions, provide technical support, and resolve issues\",\"type\":\"text\"}]}]}]},{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":null},\"content\":[{\"text\":\"Improve internal operations\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]}]},{\"type\":\"bullet_list\",\"content\":[{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Analyze your use of BlackBerry Solutions to drive improvements\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Manage our sales and marketing activities, and measure corporate performance\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Manage business continuity and disaster recovery operations\",\"type\":\"text\"}]}]}]},{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":null},\"content\":[{\"text\":\"Fraud prevention, security, and compliance\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]}]},{\"type\":\"bullet_list\",\"content\":[{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Protect the security and integrity of BlackBerry Solutions and data\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Prevent fraudulent transactions, protect our intellectual property and other assets\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Enforce BlackBerry’s legal rights and meet legal compliance obligations including corporate reporting, legal and regulatory compliance and fiduciary obligations\",\"type\":\"text\"}]}]}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"BlackBerry will only Process personal data when we have a fair and lawful basis for the activity, including:\",\"type\":\"text\"}]},{\"type\":\"bullet_list\",\"content\":[{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"where you have given your consent, which you may revoke at any time with effect for the future, to Process your personal data for a specific purpose, such as subscribing to receive marketing email or other communications from us about BlackBerry Solutions;\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"as necessary to fulfill or perform a contract we enter into with you, such as when BlackBerry Solutions are installed on a computer or mobile device, and providing technical support of BlackBerry Solutions;\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"when we have a legal obligation, or the Processing is in the public interest or in furtherance of a vital interest;\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"the Processing is necessary to further our legitimate interests, which may include the performance of a contract with the organization you work for, improvement of our products or services, securing our systems and to protect against fraud, or to act on your request, such as when you request a whitepaper, register to attend a webinar, or make inquiries about BlackBerry Solutions.\",\"type\":\"text\"}]}]}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":null},\"content\":[{\"text\":\"2. What we collect and how we use your personal data\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":null},\"content\":[{\"text\":\"When visiting our websites or accessing BlackBerry account services\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"We automatically collect and aggregate information when you visit our websites, interact with chatbots, use accounts you create to access customer support services, or \",\"type\":\"text\"},{\"text\":\"contact us\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"#18-contact-us\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":\"_self\",\"linktype\":\"url\"}}]},{\"text\":\". We use technologies, such as cookies, to enable functionality, measure website performance, and provide relevant information when you visit or return to our websites. We may also use this information to determine the effectiveness of content on our websites or the email messages you’ve received. For more information about the cookies we use, including how to manage cookies on your device and how to withdraw your consent to non-necessary cookies, please see our \",\"type\":\"text\"},{\"text\":\"BlackBerry Cookie and Tracking Technologies Notice\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"/legal/cookies\",\"uuid\":\"ba3b6dd4-af1c-4074-a93b-5856d008beaa\",\"anchor\":null,\"custom\":null,\"target\":\"_self\",\"linktype\":\"story\"}}]},{\"text\":\".\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"This information helps our websites work correctly, provide information about BlackBerry Solutions and supports our efforts to understand our customers’ interests.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"We collect the following types of information from you when you visit our websites and apps:\",\"type\":\"text\"}]},{\"type\":\"bullet_list\",\"content\":[{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Device and browser information:\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" We collect information about the device and browser you use when visiting our websites, including information such as the Internet Protocol (IP) address of the device, your preferred language, the type of device you use, the device operating system and browser type.\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Geolocation:\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" We may derive the approximate geographic location, such as country, region, state, or city based upon the IP address of the device used when visiting our website to analyze traffic and improve performance of our site.\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Browsing activity:\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" We collect information about how you browse our websites, including the address of referring websites, the pages you visit, how you interact with content, and the path you take through our websites.\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Social media features:\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" Our websites allow you to share information on your social media platform of choice, such as Facebook, X, and LinkedIn. These features are generally recognizable by their third-party logo and may collect your IP address, the page you are visiting on our site, and set a cookie to enable the feature to work properly when you use this functionality.\",\"type\":\"text\"}]}]}]},{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":null},\"content\":[{\"text\":\"When requesting information or registering for an event or webinar\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"You may sign up to receive information about our company, BlackBerry Solutions, industry news and information, register to participate in our partner program, or register to attend an event or webinar on our website. Based on your consent, we may send you electronic communications to keep you informed of changes to BlackBerry Solutions.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Your personal data will be accessed by authorized BlackBerry personnel to deliver the requested information and market to you in compliance with this Policy and applicable laws on direct marketing. We may also provide your personal data to third-party service providers to help us deliver the information you requested, support event activities, or provide updates about BlackBerry products and services. Third-party service providers are not permitted to use your information for any other purposes and are required to adhere to personal data protection laws.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"The personal data we collect to deliver the information you requested, or register you for an event, may include your name, job title, company name, email address, country, phone number and recent web activity.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"You can update your information, review your communication preferences, or stop receiving further communications from us by following the instructions contained within each communication we send you.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"If you are registering for an event that is co-sponsored by another organization, you will be informed at the time of registration what data will be shared with that organization.\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":null},\"content\":[{\"text\":\"Personal data collected when registering with our support portals\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Customers, partners and developers may register to access web portals to gain access to documentation, support content, download software, manage licenses, participate in a developer community, submit customer requests, and enroll in our partner program. The personal data we collect may include your name, job title, company name, email address, mailing address, phone number and recent web activity. \",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":null},\"content\":[{\"text\":\"When using our products, software and services\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"As part of using our products, software and services we collect information, including personal data, that is necessary to perform those services, provide our products and software to you, manage licenses, communicate with customers and to improve and develop BlackBerry Solutions. Details on the personal data collected by specific BlackBerry Solutions are provided in the \",\"type\":\"text\"},{\"text\":\"BlackBerry Privacy Resources\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"/legal/privacy-notice/additional-privacy-resources\",\"uuid\":\"b73aa687-05b8-41e8-8bb3-2d50020b6a2c\",\"anchor\":null,\"custom\":null,\"target\":\"_self\",\"linktype\":\"story\"}}]},{\"text\":\" web page.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"When providing professional services to our clients, BlackBerry may collect personal data from our clients, users of our clients' networks and systems, and systems that connect to our clients' networks and systems. The collection and use of this personal data are limited to providing the professional service to the client. Authorized BlackBerry personnel will access personal data and we may transfer personal data to third-party service providers to help us provide these services.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"To find out more about the personal data collected by BlackBerry Solutions, see the \",\"type\":\"text\"},{\"text\":\"BlackBerry Privacy Resources\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"/legal/privacy-notice/additional-privacy-resources\",\"uuid\":\"b73aa687-05b8-41e8-8bb3-2d50020b6a2c\",\"anchor\":null,\"custom\":null,\"target\":\"_self\",\"linktype\":\"story\"}}]},{\"text\":\" web page.\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":null},\"content\":[{\"text\":\"When you communicate with us\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"When you contact BlackBerry to learn more about BlackBerry Solutions and obtain technical support, we may collect voice calls and related recordings and transcripts, emails and messages, interactions with chatbots available to you on our websites.\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":null},\"content\":[{\"text\":\"When purchasing training courses or consumer products from us\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"When purchasing training courses, consumer products and related offerings, we use PCI/DSS-compliant services provided by third-party service providers to process payments. BlackBerry does not store or have access to your payment card information.\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":null},\"content\":[{\"text\":\"Aggregated or anonymous data\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"BlackBerry may derive aggregated or anonymous data (i.e., data that is not associated with/linked to an identifiable individual or organization) from data collected through BlackBerry Solutions. BlackBerry may use aggregated/anonymous data for any lawful business purpose (including, without limitation, to develop and improve the BlackBerry Solutions and to create and distribute reports and other materials).\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"To find out more about the personal data collected by BlackBerry Solutions, see the \",\"type\":\"text\"},{\"text\":\"BlackBerry Privacy Resources\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"/legal/privacy-notice/additional-privacy-resources\",\"uuid\":\"b73aa687-05b8-41e8-8bb3-2d50020b6a2c\",\"anchor\":null,\"custom\":null,\"target\":\"_self\",\"linktype\":\"story\"}}]},{\"text\":\" web page.\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":null},\"content\":[{\"text\":\"3. Legal bases BlackBerry relies upon to Process personal data\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"BlackBerry relies upon several legal bases to Process personal data, including your consent, which is revocable, our performance of a contract that we have entered into with you, in compliance with legal obligations, protection of the vital interest of an individual, performance of an activity in the public interest, as well as our own legitimate interests as a company or those of third parties provided that these are not outweighed by your interests, rights and freedoms.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"How we apply these legal bases to the purposes described in our Privacy Policy is as 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our sales and marketing activities, and measure corporate performance\",\"type\":\"text\"}]}]},{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"●\",\"type\":\"text\"}]}]},{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null}}]},{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null}}]},{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null}}]},{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"●\",\"type\":\"text\"}]}]}]},{\"type\":\"tableRow\",\"content\":[{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Manage business continuity and disaster recovery operations\",\"type\":\"text\"}]}]},{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null}}]},{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"●\",\"type\":\"text\"}]}]},{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"●\",\"type\":\"text\"}]}]},{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null}}]},{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"●\",\"type\":\"text\"}]}]}]},{\"type\":\"tableRow\",\"content\":[{\"type\":\"tableCell\",\"attrs\":{\"colspan\":6,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Fraud Prevention, Security and Compliance\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]}]}]}]},{\"type\":\"tableRow\",\"content\":[{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Protect the security and integrity of our products, services, and data\",\"type\":\"text\"}]}]},{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null}}]},{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null}}]},{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"●\",\"type\":\"text\"}]}]},{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null}}]},{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"●\",\"type\":\"text\"}]}]}]},{\"type\":\"tableRow\",\"content\":[{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Prevent fraudulent transactions, protect our intellectual property and other assets\",\"type\":\"text\"}]}]},{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null}}]},{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null}}]},{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"●\",\"type\":\"text\"}]}]},{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null}}]},{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"●\",\"type\":\"text\"}]}]}]},{\"type\":\"tableRow\",\"content\":[{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Enforce BlackBerry’s legal rights and ensure it meets legal compliance obligations including corporate reporting, legal and regulatory compliance and fiduciary obligations\",\"type\":\"text\"}]}]},{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null}}]},{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null}}]},{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"●\",\"type\":\"text\"}]}]},{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null}}]},{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"●\",\"type\":\"text\"}]}]}]}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":null},\"content\":[{\"text\":\"4. Sources of personal data\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":null},\"content\":[{\"text\":\"Information collected directly from you\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Before using BlackBerry Solutions, you may be required to agree to an applicable supplemental notice that may contain additional information regarding BlackBerry’s Processing of your personal data.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"If you provide BlackBerry with personal data about another person, you are responsible for ensuring that you have that individual’s consent to do so or that you are otherwise legally authorized to do so.\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":null},\"content\":[{\"text\":\"Information from third parties\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"We may receive information about you from our partners you’ve engaged with, as well as information about you or your company from third-party service providers to supplement the information you provided directly to us. This enables us to provide more relevant information about our company, products and services to you.\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":null},\"content\":[{\"text\":\"Use of third-party cookies\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"BlackBerry and its partners, including advertising networks, use cookies and other tracking technologies to manage our advertising delivered on other sites. We may display targeted advertisements to you while you are using our apps, visiting other company’s websites based on information we obtain from you, or from third parties. The use of cookies is discussed in the \",\"type\":\"text\"},{\"text\":\"BlackBerry Cookie and Tracking Technologies Notice\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"/legal/cookies\",\"uuid\":\"ba3b6dd4-af1c-4074-a93b-5856d008beaa\",\"anchor\":null,\"custom\":{},\"target\":\"_self\",\"linktype\":\"story\"}}]},{\"text\":\".\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":null},\"content\":[{\"text\":\"5. Sharing of your personal data\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"We do not sell, lease, or trade the personal data we collect from you. We may transfer your personal data to other BlackBerry entities for the purposes outlined in this Policy. We may provide access or transfer your personal data to authorized BlackBerry personnel, and third-party service providers, including service providers and processors as defined under the California Consumer Privacy Act and the European Union’s (“EU”) General Data Protection Regulation (“GDPR”), respectively. This includes third-party service providers who help us market, provide support, maintain or service BlackBerry Solutions, or otherwise support our business operations.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"The personal data shared with BlackBerry entities may include: your contact information, such as your name, e-mail address, telephone number, mailing address, country/region, company name, and job title, along with your recent interactions with our business applications, and event attendance.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"BlackBerry also utilizes third-party service providers, such as advertising networks, to deliver targeted advertisements using aggregated personal data that is derived from profile data Processed by BlackBerry and provides such third-parties with general statistics relating to the advertisements delivered. Please visit “\",\"type\":\"text\"},{\"text\":\"Withdrawing your consent\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"#13-withdrawing-your-consent\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":\"_self\",\"linktype\":\"url\"}}]},{\"text\":\"” below for more information on managing marketing or commercial communications from BlackBerry.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"BlackBerry requires our third-party service providers to take commercially reasonable steps to safeguard your personal data, comply with applicable laws and regulations, and to not use your personal data for other purposes unless you have provided consent, or an alternative lawful basis exists to do so.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Because BlackBerry must comply with applicable laws including local legislation, regulations and the orders of courts or other lawful authorities, other lawful requests, or official legal processes, or pursue our legitimate interests to enforce or establish our legal rights, we may sometimes be required to disclose your personal data to government agencies and law enforcement officials. Necessary circumstances when this may occur include response to subpoenas, court orders, other legal process or as required by law or to prevent or take action regarding suspected illegal activities, fraud or software piracy, and situations involving potential threats to the physical safety of any person, or in cases where we believe our intellectual property rights may be violated. For more information, please visit \",\"type\":\"text\"},{\"text\":\"BlackBerry’s Lawful Access Principles and other Corporate Responsibility Practices\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"https://www.blackberry.com/us/en/company/corporate-responsibility/responsibility\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":\"_self\",\"linktype\":\"url\"}}]},{\"text\":\" and \",\"type\":\"text\"},{\"text\":\"BlackBerry’s Transparency Report\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"/legal/privacy-notice/transparency-report/archive/2025/transparency-report-july\",\"uuid\":\"00f3cece-6ced-4418-b8d8-ed2d1dba44e3\",\"anchor\":null,\"custom\":{},\"target\":\"_self\",\"linktype\":\"story\"}}]},{\"text\":\".\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"We may also provide access to, assign, or disclose your personal data, where absolutely necessary, in connection with a corporate transaction, such as a merger, acquisition, or purchase of all or a portion of our company assets.\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":null},\"content\":[{\"text\":\"6. Information sharing to support Third-Party Offerings\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"When you download software or utilize services provided by third parties (a “Third-Party Offering”), personal data from your computer or device or other BlackBerry Solutions may be accessed by such third parties. When you purchase or use a Third-Party Offering, such as a product, service or software, a paid content subscription service or downloaded application, BlackBerry may share certain personal data with the third-party for purposes of providing you with the Third-Party offering and your personal data will then be subject to the third-party’s privacy policy. We encourage all our users to learn about the privacy practices of such third parties before agreeing to purchase or obtain their products, services or software.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"BlackBerry uses contractual or other means to provide a comparable level of protection while the personal data is being Processed by our service providers. It is BlackBerry’s policy to enter into confidentiality obligations or employ other lawful data transfer mechanisms with any third-party that obtains confidential information including personal data from BlackBerry to ensure it is adequately protected.\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":null},\"content\":[{\"text\":\"7. International transfers of your personal data\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"$7c\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":null},\"content\":[{\"text\":\"Transfers to Canada from EU based on adequacy\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"BlackBerry is a Canadian company headquartered in Waterloo, Ontario. For lawful transfers of personal data to Canada from the European Economic Area (“EEA”) / United Kingdom of Great Britain (“UK”), BlackBerry relies on the EU’s / UK recognition of the adequacy of Canada’s Privacy law, the Personal Information and Electronic Documents Act (“PIPEDA”), as a lawful mechanism for the transfer of personal data to recipients subject to PIPEDA, which governs how BlackBerry can collect, use, and disclose personal data. Since 2001, PIPEDA has given Canada the benefit of an adequacy decision by the EU Commission. This decision is an acknowledgement by the EU Commission / UK that PIPEDA affords an adequate level of personal data protection to customers that entrust personal data to BlackBerry and allows transfers on the basis of an adequacy determination pursuant to Article 45 of the GDPR..\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":null},\"content\":[{\"text\":\"Transfers under EU Standard Contractual Clauses and UK Data Transfer Addendum\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"As a Data Processor under GDPR, BlackBerry regularly executes with its EU and UK customers or customers with GDPR compliance obligations (Data Controllers) Data Protection Addenda that incorporate the current EU Standard Contractual Clauses and UK Data Transfer Addendum to ensure an adequate level of protection throughout the data Processing lifecycle. This includes BlackBerry’s use of third-party service providers, who are required to Process personal data under comparable terms and conditions.\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":null},\"content\":[{\"text\":\"8. How we protect your personal data\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"We take commercially reasonable measures, including physical, administrative and technical safeguards, to protect your personal data from unauthorized access, use, alteration, destruction and disclosure. Despite our taking reasonable security precautions and processes, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect all data we collect and Process, we cannot guarantee the security of any data you transmit to or from our sites, and you do so at your own risk. If you have reason to believe that your Personal Data may no longer be secure (for example, if you feel that the security of an account has been compromised), please \",\"type\":\"text\"},{\"text\":\"notify us immediately\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"#18-contact-us\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":\"_self\",\"linktype\":\"url\"}}]},{\"text\":\".\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"BlackBerry products and services maintain certifications including ISO/IEC 27001:2013 and ISO/IEC 27018:2015. BlackBerry also undergoes AICPA Service Organization Control (SOC 2 Type 2) audits each year for specific products and services. These reports are made available to our clients and partners under a suitable non-disclosure agreement. For more details about which certifications are applicable to the product or service you are using, please see our \",\"type\":\"text\"},{\"text\":\"BlackBerry Certifications\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"/secure-communications/certifications\",\"uuid\":\"0a03936b-c2fa-4326-b8e0-237a014e6e33\",\"anchor\":null,\"custom\":{},\"target\":\"_self\",\"linktype\":\"story\"}}]},{\"text\":\" page. \",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":null},\"content\":[{\"text\":\"9. How long we store your personal data\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"We retain your personal data for the period necessary to fulfill the purposes for which it was collected and for a reasonable period thereafter to comply with our legal obligations, and contractual and business operational requirements. With relation to personal data collected by BlackBerry Solutions, we retain information during the term of the agreement, based upon instructions provided by our customers, or for shorter periods of time as described in the applicable \",\"type\":\"text\"},{\"text\":\"Product Privacy Data Sheet\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"/legal/privacy-notice/additional-privacy-resources\",\"uuid\":\"b73aa687-05b8-41e8-8bb3-2d50020b6a2c\",\"anchor\":null,\"custom\":null,\"target\":\"_self\",\"linktype\":\"story\"}}]},{\"text\":\" or other product or service documentation.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"At the expiry of the applicable data retention periods, BlackBerry will take steps to have your personal data deleted, aggregated or made anonymous, unless further retention is required by applicable laws. Consistent with good business practice, BlackBerry continues to evolve our controls, schedules and practices for information and records retention and destruction which apply to your personal data.\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":null},\"content\":[{\"text\":\"10. Marketing communications from BlackBerry\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"$7d\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"An unsubscribe mechanism is included with every BlackBerry marketing or commercial communication. You can update your information, review your communication preferences, or stop receiving further communications from us by following the instructions contained within each communication we send you. You may also update your marketing preferences at any time by going to \",\"type\":\"text\"},{\"text\":\"http://www.blackberry.com/unsubscribe\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"http://www.blackberry.com/unsubscribe\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":null,\"linktype\":\"url\"}}]},{\"text\":\".\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Please visit the section below in “\",\"type\":\"text\"},{\"text\":\"Withdrawing your consent\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"#13-withdrawing-your-consent\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":\"_self\",\"linktype\":\"url\"}}]},{\"text\":\"“ for more information on managing marketing or commercial communications from BlackBerry.\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":null},\"content\":[{\"text\":\"11. Service-related communications from BlackBerry\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"BlackBerry may also send you certain service-related communications. For example, BlackBerry may send a welcome email or message when you first activate a BlackBerry Offering to inform you about the service and its terms, to notify you of important changes, to tell you how to manage your credentials or account, to provide service infrastructure notifications or information about upgrades or updates, to provide warranty information, product recall information, safety or security information, or for surveys of current or former users. Because such service-related communications are necessary for the use of your BlackBerry Solutions, you may not opt-out of receiving these communications.\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":null},\"content\":[{\"text\":\"12. Your personal data rights\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"At BlackBerry we aim to provide the transparency you need to exercise your rights. Below you will find information on your personal data rights as well as how to make requests.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"If you are a resident in the EEA/UK and covered by the (UK) GDPR, BlackBerry is the Data Controller of your personal data, except where BlackBerry Solutions have been deployed within an organization, such as your workplace or business, where BlackBerry would then act as a Data Processor under the GDPR.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"If you are a resident of the State of California, your rights are addressed in this Policy under Your California privacy rights and BlackBerry’s practices.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Depending on the jurisdiction where you are located, you may also have the right to contact your local data protection supervisory authority to lodge a complaint against BlackBerry.\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":null},\"content\":[{\"text\":\"Accessing, rectifying and deleting your personal data\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Upon written request, BlackBerry will inform you whether it holds personal data about you and provide you with your personal data within a reasonable timeframe and at minimal or no cost in accordance with applicable laws. If you identify an inaccuracy or incompleteness in your personal data, BlackBerry will amend your information and notify any third parties as required by applicable laws.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Upon written request, and to the extent authorized under applicable law, BlackBerry will also erase any personal data it holds about you using reasonably appropriate technical measures when:\",\"type\":\"text\"}]},{\"type\":\"bullet_list\",\"content\":[{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"it is no longer necessary to Process your personal data;\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"you withdraw your consent to Processing unless some other lawful basis exists for BlackBerry to continue to Process your personal data;\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"you object to the Processing and no overriding legitimate grounds exist for BlackBerry to Process your personal data;\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"the personal data has not been lawfully Processed by BlackBerry; or\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"you have a legal obligation imposed under EU or EU member state law to which BlackBerry is subject.\",\"type\":\"text\"}]}]}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"You may exercise aforementioned rights at any time by notifying the BlackBerry Privacy Office at \",\"type\":\"text\"},{\"text\":\"privacyoffice@blackberry.com\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"mailto:privacyoffice@blackberry.com\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":null,\"linktype\":\"url\"}}]},{\"text\":\".\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"In certain situations, and depending on applicable laws, BlackBerry may not be able to provide you a copy of your personal data it holds about you if access may adversely affect the rights and freedoms of others. For example, BlackBerry may not provide access to personal data if doing so:\",\"type\":\"text\"}]},{\"type\":\"bullet_list\",\"content\":[{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"would likely reveal personal data about a third-party;\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"would reveal BlackBerry or third-party confidential information;\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"could reasonably be expected to threaten the life or security of another individual;\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"includes information that is protected by solicitor or attorney client privilege; or\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"includes information that was Processed in relation to the investigation of a breach of an agreement or a contravention of a law.\",\"type\":\"text\"}]}]}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"In order to safeguard your personal data from unauthorized access, BlackBerry may ask that you provide sufficient information to identify yourself prior to providing access to your personal data.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Depending on the circumstances and subject to applicable laws, BlackBerry may deny processing your request or charge a reasonable fee if:\",\"type\":\"text\"}]},{\"type\":\"bullet_list\",\"content\":[{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"we are unable to verify and authenticate your identity;\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"it is unreasonably repetitive or automated; or\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"otherwise excessive, for example if the request is malicious in intent and is being used to harass BlackBerry or its employees with no other purpose pursued than to cause disruption.\",\"type\":\"text\"}]}]}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":null},\"content\":[{\"text\":\"13. Withdrawing your consent\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"At any time, you may withdraw your consent for BlackBerry to Process your personal data in the future in accordance with this Policy (to the extent we base Processing on consent), subject to legal or contractual restrictions. For example, although you can use BlackBerry Solutions for some purposes without providing us with any personal data, BlackBerry may need to Process personal data for some services, including those that require payment or involve an ongoing relationship such as registration or subscription services. As such, BlackBerry may continue to use your personal data as may be required to provide you with requested services, and to the extent that BlackBerry is contractually obligated to do so or as necessary to enforce any contractual obligations you may have with BlackBerry. If you refuse to provide BlackBerry with the personal data it requires or later withdraw your consent to use and disclose this information, BlackBerry may no longer be able to provide you with your BlackBerry Solutions.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"You may withdraw your consent at any time by notifying the Privacy Office at BlackBerry at \",\"type\":\"text\"},{\"text\":\"privacyoffice@blackberry.com\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"mailto:privacyoffice@blackberry.com\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":null,\"linktype\":\"url\"}}]},{\"text\":\".\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Marketing or commercial communications: You may unsubscribe from receiving marketing or commercial communications about BlackBerry or BlackBerry Solutions by:\",\"type\":\"text\"}]},{\"type\":\"bullet_list\",\"content\":[{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"clicking the unsubscribe link at the end of any marketing or commercial communication from BlackBerry;\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"by indicating your preference at \",\"type\":\"text\"},{\"text\":\"www.blackberry.com/unsubscribe\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"http://www.blackberry.com/unsubscribe\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":null,\"linktype\":\"url\"}}]},{\"text\":\"; or\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"by writing to BlackBerry Privacy Office c/o BlackBerry (attention Legal Department), 2200 University Avenue East, Waterloo, Ontario, Canada, N2K 0A7 and advising what particular types of marketing or commercial communications you no longer wish to receive.\",\"type\":\"text\"}]}]}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":null},\"content\":[{\"text\":\"14. Additional disclosures for California residents\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"This “Additional disclosures for California residents” section is intended to describe our practices and your rights under the California Consumer Privacy Act (“CCPA”), as amended by the California Privacy Rights Act (“CPRA”) (Civil Code Section 1798.100, et seq.) (collectively “California Law”). This section provides rights and other terms relating to your personal data that are in addition to those provided in this Policy (see above). These additional rights and other terms are only available to California residents about whom we collect personal data. This section takes precedence over the Policy with respect to your personal data for California residents if there is a conflict between the two. Any terms not defined in this section have the same meaning as defined in California Law. Additionally, any reference to personal data in this section has the same meaning as personal information as defined by California Law.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"We do not sell, rent or lease your personal data we collect from you. We may share your personal data with third parties or allow them to collect personal data from our sites or services if those third parties are authorized service providers or business partners who have agreed to our contractual limitations as to their retention, use, and disclosure of such personal data, or if you use BlackBerry sites or services to interact with third parties or direct us to disclose your personal data to third parties.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"BlackBerry Solutions are not directed to individuals aged 16 and under or those not of the age of majority in your jurisdiction, and we request that these individuals, or others on their behalf, not provide us with their data. We do not knowingly sell or share the personal data of consumers under 16 years of age.\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":null},\"content\":[{\"text\":\"What Personal Data We Collect\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Over the past 12 months, we may have collected the following personal data from California residents:\",\"type\":\"text\"}]},{\"type\":\"bullet_list\",\"content\":[{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Identifiers or other elements of personal data under \",\"type\":\"text\"},{\"text\":\"California Civil Code Section 1798.80\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"https://leginfo.legislature.ca.gov/faces/codes_displaySection.xhtml?sectionNum=1798.80.\u0026\u0026lawCode=CIV\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":\"_blank\",\"linktype\":\"url\"}}]},{\"text\":\" such as those described in “\",\"type\":\"text\"},{\"text\":\"What we collect and how we use your personal data\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"#2-what-we-collect-and-how-we-use-your-personal-data\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":\"_self\",\"linktype\":\"url\"}}]},{\"text\":\"” above.\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Commercial information about products or services as described in “\",\"type\":\"text\"},{\"text\":\"When using our products, software and services\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"#2-what-we-collect-and-how-we-use-your-personal-data\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":\"_self\",\"linktype\":\"url\"}}]},{\"text\":\"” above.\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Internet activity when you interact with BlackBerry’s website as described in “\",\"type\":\"text\"},{\"text\":\"When visiting our websites or accessing BlackBerry account services\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"#2-what-we-collect-and-how-we-use-your-personal-data\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":\"_self\",\"linktype\":\"url\"}}]},{\"text\":\"” above and the \",\"type\":\"text\"},{\"text\":\"BlackBerry Cookie and Tracking Technologies Notice\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"/legal/cookies\",\"uuid\":\"ba3b6dd4-af1c-4074-a93b-5856d008beaa\",\"anchor\":null,\"custom\":{},\"target\":\"_self\",\"linktype\":\"story\"}}]},{\"text\":\".\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Approximate geolocation data such as IP address as described in “\",\"type\":\"text\"},{\"text\":\"When visiting our websites or accessing BlackBerry account services\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"#2-what-we-collect-and-how-we-use-your-personal-data\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":\"_self\",\"linktype\":\"url\"}}]},{\"text\":\"” and the \",\"type\":\"text\"},{\"text\":\"BlackBerry Cookie and Tracking Technologies Notice\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"/legal/cookies\",\"uuid\":\"ba3b6dd4-af1c-4074-a93b-5856d008beaa\",\"anchor\":null,\"custom\":{},\"target\":\"_self\",\"linktype\":\"story\"}}]},{\"text\":\".\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Inferences drawn from any of the information identified above.\",\"type\":\"text\"}]}]}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"For information on how we collect your personal data and the uses of the personal data, please refer to the “\",\"type\":\"text\"},{\"text\":\"What we collect and how we use your personal data\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"#2-what-we-collect-and-how-we-use-your-personal-data\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":\"_self\",\"linktype\":\"url\"}}]},{\"text\":\"” section above.\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":null},\"content\":[{\"text\":\"How We Disclose, Share or Sell Your Personal Data\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Disclosures.\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" We may disclose your personal data with third parties for a business or commercial purpose. In the past 12 months, we have disclosed your personal data with the following categories of third parties for a business or commercial purpose:\",\"type\":\"text\"}]},{\"type\":\"bullet_list\",\"content\":[{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Internally.\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" We may disclose your personal data to our affiliates, business partners, employees, and other parties who require such data to assist us with establishing, maintaining, and managing our business relationship with you.\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"With Our Service Providers or Contractors.\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" We may disclose your personal data to our service providers or contractors (including third-party hosting providers) that provide services on our behalf, such as for email marketing, data analytics, promotions, newsletters, notices, and other communications, or that assist us in monitoring, improving, and hosting the Services.\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Advertisers and Advertising Networks.\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" Our website may include social media plug-ins (such as the Facebook like button), widgets (such as the “Share” button), or other tools made available by third parties, such as social media companies, that may result in data being collected or shared between us and the third parties for various purposes, including to select and serve personalized advertisements to you and others. These third parties may set and access their own cookies, web beacons, and embedded scripts on your device, and they may otherwise collect or have access to data about you, including unique personal identifiers such as an IP address, and they may share that data with us. Your interactions with these third parties are governed by the third parties’ privacy policies.\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"In the Event of a Business Transaction.\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" If we are exploring or go through a business transition or financial transaction, such as a merger, acquisition, divestiture, restructuring, reorganization, dissolution, bankruptcy, securities offering, or sale of all or a portion of our assets, we may disclose your personal data to a party or parties in connection with exploring or concluding such transaction.\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"For Legal Purposes.\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" We will disclose your personal data when we think it is necessary to investigate or prevent actual or expected fraud, criminal activity, injury or damage to us or others; when otherwise required by law, regulation, subpoena, court order, warrant or similar legal process; or if necessary to assert or protect our rights or assets.\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"With Your Consent or Authorization.\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" To anyone for whom you have authorized disclosure of data in this Policy.\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Other.\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" We may disclose your personal data for any other purpose disclosed by us when you provide the data.\",\"type\":\"text\"}]}]}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Sales and Sharing.\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" We do not sell or share the personal data we collect from you for direct, monetary profit or otherwise as defined under the CCPA. The above data is collected and used for the purposes disclosed in this Policy. In the 12 months immediately preceding the posting of this updated Privacy Policy, we have not sold or shared personal data of California residents.\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":null},\"content\":[{\"text\":\"Data Retention\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"We may retain all categories of your personal data (see above) for a period of time consistent with the original purpose of collection (see above) or as long as required to fulfill our legal obligations. We determine the appropriate retention period for personal data on the basis of the amount, nature, and sensitivity of the personal data being processed, the potential risk of harm from unauthorized use or disclosure of the personal data, whether we can achieve the purposes of the processing through other means, and on the basis of applicable legal requirements (such as applicable statutes of limitation).\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"After expiry of the applicable retention periods, your personal data will be deleted. If there is any data that we are unable, for technical reasons, to delete entirely from our systems, we will implement appropriate measures to prevent any further use of such data.\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":null},\"content\":[{\"text\":\"Your Rights and Choices under California Law\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Below please find a description of key rights California residents have under California Law and an explanation of how to exercise those rights with us.\",\"type\":\"text\"}]},{\"type\":\"bullet_list\",\"content\":[{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Right to Know. \",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\"If you are a California resident, you have the right to request that we disclose certain information to you about our collection and use of your personal data.\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Right to Delete\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\". You have the right to request that we delete some or all of the personal data we have pertaining to you. Once we receive and confirm your verifiable consumer request, we will then delete (and direct our service providers to delete, if applicable) your personal data from our records, unless a lawful basis exists to retain it. We may deny your deletion request if we are unable to verify your identity or if we are not required to delete your personal data under the CCPA.\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Right to Correct Inaccurate Personal Data\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\". You have the right to request that we correct any of the personal data that we maintain about you.\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Right to Opt Out of the Sale or Sharing of Personal Data\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\". If BlackBerry sells or shares personal data about you to third parties, you may have the right to opt out and request that BlackBerry not sell or share your personal data.\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Right to Non-Discrimination\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\". BlackBerry values the security and privacy of its customers and will not discriminate against you for exercising any of your California Law rights. If you exercise certain rights, understand that you may be unable to use or access certain features of the Services. Unless permitted by applicable law, we will not: (i) deny you goods or services; (ii) charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties; (iii) provide you a different level or quality of goods or services; or (iv) suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services. However, we will deny your request if (i) we cannot verify your identity or (ii) the disclosure creates a substantial, articulable, and unreasonable risk to the security of your personal data, your account with us, or the security of BlackBerry’s systems or infrastructure.\",\"type\":\"text\"}]}]}]},{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":null},\"content\":[{\"text\":\"Exercising Your California Law Rights\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" \",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"You do not need to create an account with us to exercise your California Law privacy rights. To exercise the rights described above, please submit a consumer request to us by emailing: \",\"type\":\"text\"},{\"text\":\"privacyoffice@blackberry.com\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"mailto:privacyoffice@blackberry.com\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":null,\"linktype\":\"url\"}}]},{\"text\":\".\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"To exercise your right to know, delete, or correct your personal data as described above, we need to verify your identity or authority to make the request and confirm the personal data relates to you. We will not provide you with personal data if we cannot verify your identity or authority to make the request and confirm the personal data relates to you. Making a verifiable consumer request does not require you to create an account with us. We use personal data provided in a verifiable consumer request solely to verify the requestor's identity or authority to make the request.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"These requests may be made only by you, your parent, guardian (if you are under 18 years or age), conservator, a person to whom you have given power of attorney pursuant to California Probate Code sections 4000 to 4465, or an authorized agent. As permitted under California Law, we may request that an individual submitting a request on behalf of a consumer submit proof that they are an authorized agent of the subject consumer, as well as verify the consumer’s identity. To protect your personal data, we reserve the right to deny a request from an agent that does not submit adequate proof that you authorized them to act for you.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"We are only required to respond to a verifiable consumer Right to Know request twice within a 12-month period. The verifiable consumer request must provide sufficient information to allow us to verify you (or an authorized agent) are the person about whom we collected personal data.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Once we have verified a request from a California resident, we will confirm receipt of the request within 10 days and explain how we will process the request. We will then respond to the request within 45 days. We may require an additional 45 days (for a total of 90 days) to process your request, but in those situations, we will provide you a response and explanation for the reason it will take more than 45 days to respond to the request. Our responses will include required information under California Law.\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":null},\"content\":[{\"text\":\"15. Additional disclosures regarding Colorado, Connecticut, Utah, and Virginia\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"For users residing in Colorado, Connecticut, Utah and Virginia, you also have rights with respect to the personal data that we collect about you. In addition to the rights that are available to residents of California, if you are a resident of one of these states, you may also have the right to:\",\"type\":\"text\"}]},{\"type\":\"bullet_list\",\"content\":[{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Opt out of the Processing of your personal data for the purposes of targeted advertising and for profiling in furtherance of decisions, including, for residents of Connecticut, solely automated decisions, that produce legal or similarly significant effects; and \",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Appeal any decision or indecision related to the exercise of any right the consumer is granted under the applicable state law.\",\"type\":\"text\"}]}]}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"If you would like to exercise any of your rights under applicable law (including the right to appeal), please email \",\"type\":\"text\"},{\"text\":\"privacyoffice@blackberry.com\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"mailto:privacyoffice@blackberry.com\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":null,\"linktype\":\"url\"}}]},{\"text\":\".\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":null},\"content\":[{\"text\":\"16. Additional disclosures regarding Nevada\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Nevada law gives residents of Nevada the right to request that a company not sell their personal data for monetary consideration to certain other parties. This right applies even if your personal data is not currently being sold. If you are a resident of Nevada and wish to exercise this right, please email \",\"type\":\"text\"},{\"text\":\"privacyoffice@blackberry.com\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"mailto:privacyoffice@blackberry.com\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":null,\"linktype\":\"url\"}}]},{\"text\":\".\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":null},\"content\":[{\"text\":\"17. Additional disclosures regarding EEA/UK personal data\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"For data subjects who are in the EEA/UK, and to the extent allowed under the GDPR, you have the right to request details of the personal data we have about you, update inaccurate information about you, request that your personal data be deleted, restrict Processing of your personal data, data portability, and object to the collection or use of personal data that we Process based on our legitimate interests as a company or for direct marketing purposes. In some cases, you may be directed to make your request to the organization who licensed our software or services. If you wish to exercise these rights, please submit a request to \",\"type\":\"text\"},{\"text\":\"privacyoffice@blackberry.com\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"mailto:privacyoffice@blackberry.com\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":null,\"linktype\":\"url\"}}]},{\"text\":\". \",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"If you live in the EEA/UK and are dissatisfied with our use of your personal data or our response to a request, you have the right to lodge a complaint with your local supervisory authority. You may find contact details on \",\"type\":\"text\"},{\"text\":\"edpb.europa.eu\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"https://edpb.europa.eu/about-edpb/about-edpb/members_en\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":\"_blank\",\"linktype\":\"url\"}}]},{\"text\":\".\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":null},\"content\":[{\"text\":\"18. Contact us\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"We value your feedback. If there are any questions regarding this Policy, or our collection and use of your personal data, you may contact us by email at \",\"type\":\"text\"},{\"text\":\"privacyoffice@blackberry.com\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"mailto:privacyoffice@blackberry.com\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":\"_blank\",\"linktype\":\"url\"}}]},{\"text\":\" or by sending mail to:\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"BlackBerry Limited\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"#000000\"}}]},{\"type\":\"hard_break\"},{\"text\":\"Attn: Data Protection Officer\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"#000000\"}}]},{\"type\":\"hard_break\"},{\"text\":\"2200 University Ave. E\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"#000000\"}}]},{\"type\":\"hard_break\"},{\"text\":\"Waterloo, ON, Canada\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"#000000\"}}]},{\"type\":\"hard_break\"},{\"text\":\"N2K 0A2\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"#000000\"}}]}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":null},\"content\":[{\"text\":\"19. 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Starting November 10, 2025, DoW contracting officers will begin including the CMMC contract clause (DFARS 252.204-7021) in an increasing number of new solicitations and contracts. \\\",\\n\\\"url\\\": \\\"https://www.blackberry.com/en/secure-communications/insights/blog/cmmc-2-0-compliance\\\",\\n\\\"inLanguage\\\": \\\"en\\\",\\n\\\"datePublished\\\": \\\"2025-10-27\\\",\\n\\\"dateModified\\\": \\\"2026-01-12\\\",\\n\\\"author\\\": {\\n  \\\"@type\\\": \\\"Organization\\\",\\n  \\\"name\\\": \\\"BlackBerry Secure Communications\\\"\\n},\\n\\\"publisher\\\": {\\n  \\\"@type\\\": \\\"Organization\\\",\\n  \\\"name\\\": \\\"BlackBerry Secure Communications\\\"\\n}\\n}\",\"isPrintable\":false,\"isProtected\":false,\"articleSection\":[{\"_uid\":\"cd265c8f-da01-4b3b-b4ad-89f54df7f182\",\"author\":[\"10c013de-c939-4b28-adf5-918710a9a9ab\"],\"formID\":\"blog-subscribe\",\"bodyText\":{\"type\":\"doc\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"The landscape of government contracting is undergoing a profound transformation with the roll out of the updated Cybersecurity Maturity Model Certification, or CMMC 2.0. Starting November 10, 2025, Department of War (DoW) contracting officers will begin including the CMMC contract clause (DFARS 252.204-7021) in an increasing number of new solicitations and contracts.  \",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"No longer a recommendation, strict cybersecurity measures are now a mandatory prerequisite for any organization handling Controlled Unclassified Information (CUI). The key requirement for CMMC 2.0 Level 2 (Advanced) is the thorough implementation of the protections outlined in NIST Special Publication (SP) 800-171 Rev. 2.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Adhering to the requirements of CMMC 2.0 Level 2 means embedding security into every aspect of an operation. While the framework’s 110 NIST SP 800-171 controls may seem daunting, secure communications consistently emerge as a critical vulnerability.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"With its decades of experience securing government and enterprise communications, BlackBerry stands out as an indispensable partner, providing the foundational tools that do not just help with CMMC 2.0, but make it truly achievable.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"_____________________________________________________________________________________________________________\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":null},\"content\":[{\"text\":\"Listen Now\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"/secure-communications/critical-briefings\",\"uuid\":\"239189a0-99dd-44bd-b42b-d2de1473f520\",\"anchor\":null,\"target\":\"_self\",\"linktype\":\"story\"}},{\"type\":\"bold\"}]}]},{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":null},\"content\":[{\"text\":\"Tune in to Episode 1 of the Critical Briefings podcast — learn how to achieve CMMC 2.0 certification. \",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"/secure-communications/critical-briefings\",\"uuid\":\"239189a0-99dd-44bd-b42b-d2de1473f520\",\"anchor\":null,\"target\":\"_self\",\"linktype\":\"story\"}}]}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"_____________________________________________________________________________________________________________\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":null},\"content\":[{\"text\":\"The CMMC 2.0 Imperative: Protecting Controlled Unclassified Information (CUI) Everywhere\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"At its core, CMMC 2.0 Level 2 mandates the protection of CUI wherever it resides, whether it is stored on a server, processed on a laptop, or, crucially, transmitted via email, voice call, or instant message. These controls are about more than just protecting physical servers; they secure the flow of sensitive information across an increasingly distributed and mobile workforce. Each interaction and communication is a potential vector for a breach if not adequately secured.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"As such, the CMMC 2.0 Level 2 framework explicitly demands compliance measures for:\",\"type\":\"text\"}]},{\"type\":\"bullet_list\",\"content\":[{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Access Control (AC):\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" Who can communicate with whom, and under what conditions\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Identification and Authentication (IA):\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" Verifying the identity of every participant in a communication.\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"System and Communications Protection (SC):\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" Ensuring the confidentiality and integrity of CUI during transmission.\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Media Protection (MP):\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" Preventing unauthorized disclosure of CUI from communication platforms.\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Audit and Accountability (AU):\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" Plan for, detect and respond to cyberattacks or security breaches by maintaining records of all communications for compliance and incident investigation.\",\"type\":\"text\"}]}]}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Achieving these levels of control is where BlackBerry\",\"type\":\"text\"},{\"text\":\"®\",\"type\":\"text\",\"marks\":[{\"type\":\"superscript\"}]},{\"text\":\" Secure Communications becomes not just beneficial, but fundamentally necessary.\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":null},\"content\":[{\"text\":\"BlackBerry: The Foundation for CMMC 2.0 Communication Security\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"BlackBerry's approach to secure communications is rooted in a \\\"security-first\\\" philosophy that aligns perfectly with the stringent requirements of CMMC 2.0. Let's break down how our Secure Communications solutions address the core challenges:\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":null},\"content\":[{\"text\":\"1. End-to-End Encryption: The Bedrock of CUI Protection\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"The most direct way BlackBerry supports CMMC 2.0 is through its unparalleled commitment to \",\"type\":\"text\"},{\"text\":\"end-to-end encryption (E2EE) that also protects metadata\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\". BlackBerry\",\"type\":\"text\"},{\"text\":\"®\",\"type\":\"text\",\"marks\":[{\"type\":\"superscript\"}]},{\"text\":\" SecuSUITE\",\"type\":\"text\"},{\"text\":\"®\",\"type\":\"text\",\"marks\":[{\"type\":\"superscript\"}]},{\"text\":\" uses FIPS 140-2 compliant modules to provide validated end-to-end encryption for voice calls, texts, file transfers, and more. This is critical for the \",\"type\":\"text\"},{\"text\":\"System and Communications Protection (SC)\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" and \",\"type\":\"text\"},{\"text\":\"Media Protection (MP)\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" domains.\",\"type\":\"text\"}]},{\"type\":\"bullet_list\",\"content\":[{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"CUI in Transit:\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" When classified information is discussed over a call or shared via message, BlackBerry E2EE allows only the intended recipients to access the content. Even if intercepted, the information remains unintelligible to unauthorized parties, directly fulfilling the requirement to protect CUI while \",\"type\":\"text\"},{\"text\":\"in transit\",\"type\":\"text\",\"marks\":[{\"type\":\"italic\"}]},{\"text\":\".\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Data Loss Prevention (DLP):\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" Within the secure environments provided by BlackBerry\",\"type\":\"text\"},{\"text\":\"®\",\"type\":\"text\",\"marks\":[{\"type\":\"superscript\"}]},{\"text\":\" UEM, robust DLP features enable cryptographic separation of the work environment to prevent CUI from being copied, pasted, screenshotted, or exported to unsecured applications. This directly addresses Media Protection requirements, stopping accidental or malicious data exfiltration from communication channels.\",\"type\":\"text\"}]}]}]},{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":null},\"content\":[{\"text\":\"2. Assured Identity and Access: Knowing Who You're Talking To (AC, IA)\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"CMMC 2.0 places a heavy emphasis on knowing \",\"type\":\"text\"},{\"text\":\"who\",\"type\":\"text\",\"marks\":[{\"type\":\"italic\"}]},{\"text\":\" is accessing CUI and \",\"type\":\"text\"},{\"text\":\"who\",\"type\":\"text\",\"marks\":[{\"type\":\"italic\"}]},{\"text\":\" is communicating it. BlackBerry Secure Communications solutions excel here:\",\"type\":\"text\"}]},{\"type\":\"bullet_list\",\"content\":[{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Multi-Factor Authentication (MFA):\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" Access to BlackBerry secure applications and containers protected by strong MFA are a non-negotiable for \",\"type\":\"text\"},{\"text\":\"Identification and Authentication (IA)\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\". This ensures that even if credentials are compromised, unauthorized individuals cannot gain access to CUI-related communications.\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Cryptographic Identity Verification:\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" BlackBerry SecuSUITE goes beyond simple authentication to use \",\"type\":\"text\"},{\"text\":\"cryptographic identity verification\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" for all call participants. This high-assurance method ensures that \\\"person X\\\" on the call is verifiably \\\"person X,\\\" preventing impersonation – a critical control for environments handling sensitive national security information.\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Granular Access Controls:\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" BlackBerry UEM allows administrators to define \",\"type\":\"text\"},{\"text\":\"role-based access controls (RBAC)\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\", dictating who can use which communication tools and access specific CUI-related applications based on their role and clearance. This directly supports the \",\"type\":\"text\"},{\"text\":\"Access Control (AC)\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" domain.\",\"type\":\"text\"}]}]}]},{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":null},\"content\":[{\"text\":\"3. Auditability and Accountability: The Paper Trail of Compliance (AU)\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"CMMC 2.0 Level 2 mandates comprehensive audit trails for all system activities involving CUI. This is where the accountability requirement of CMMC and BlackBerry solutions come together seamlessly.\",\"type\":\"text\"}]},{\"type\":\"bullet_list\",\"content\":[{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Tamper-Proof Logs:\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" BlackBerry Secure Communications suite meticulously log all relevant events – call initiation, message sending, file sharing, policy changes, and access attempts. These logs are designed to be \",\"type\":\"text\"},{\"text\":\"tamper-proof\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\", providing an immutable record for auditing.\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Centralized Visibility:\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" Administrators gain centralized visibility into communication activities within their secure domain, making it easier to monitor compliance, investigate security incidents, and generate the necessary reports for CMMC audits, directly addressing \",\"type\":\"text\"},{\"text\":\"Audit and Accountability (AU)\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" requirements.\",\"type\":\"text\"}]}]}]},{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":null},\"content\":[{\"text\":\"4. Securing the Digital Workplace: Protecting CUI on Every Endpoint\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Beyond communications, the modern workforce is mobile. Laptops, smartphones, and tablets are often the primary tools for collaboration. BlackBerry UEM secures the digital workplace that encompasses communications, email, documents, and business applications within a secure container on any device, be it corporate-owned or BYOD.\",\"type\":\"text\"}]},{\"type\":\"bullet_list\",\"content\":[{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Device Posture and Compliance:\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" UEM allows only compliant devices (e.g., those with up-to-date patches, encryption enabled) to access CUI.\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Data Isolation:\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" By creating a secure \\\"work persona\\\" on a device with cryptographic separation between work and personal environments, CUI and secure communications are isolated from personal apps and data, preventing accidental data leakage and significantly mitigating risks in mobile environments.\",\"type\":\"text\"}]}]}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":null},\"content\":[{\"text\":\"The BlackBerry Advantage: Experience and Trust\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Government contractors face immense pressure to achieve CMMC 2.0 compliance, often with limited resources. Relying on solutions from a company with a proven track record in high-stakes government security offers a distinct advantage:\",\"type\":\"text\"}]},{\"type\":\"bullet_list\",\"content\":[{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Government-Grade Security:\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" BlackBerry has a long-standing history of securing some of the world's most sensitive government communications. BlackBerry Secure Communications solutions are engineered and certified to meet the most rigorous government security standards (e.g., FIPS 140-2, Common Criteria, FedRAMP). This pre-built assurance significantly de-risks the CMMC journey.\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Integrated Solutions:\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" Instead of cobbling together disparate tools that may not integrate seamlessly, BlackBerry offers a comprehensive suite of solutions that work together, reducing complexity and potential security gaps.\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Focus on the User Experience:\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" While highly secure, BlackBerry Secure Communications solutions are designed to be intuitive, ensuring that employees adopt with ease, thereby strengthening the overall security posture of the organization.\",\"type\":\"text\"}]}]}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":null},\"content\":[{\"text\":\"Secure Communications as the Cornerstone of Compliance\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"CMMC 2.0 is more than a checklist; it is an opportunity to strengthen the national defense supply chain. For government contractors, achieving Level 2 compliance is non-negotiable, and the ability to conduct secure communication of CUI is vital.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Here is an overview of the key CMMC 2.0 Level 2 criteria and how \",\"type\":\"text\"},{\"text\":\"BlackBerry Secure Communications\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" solutions address the most relevant control domains:\",\"type\":\"text\"}]},{\"type\":\"table\",\"content\":[{\"type\":\"tableRow\",\"content\":[{\"type\":\"tableHeader\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"CMMC 2.0 (NIST SP 800-171) Domain\",\"type\":\"text\"}]}]},{\"type\":\"tableHeader\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Main Criteria\",\"type\":\"text\"}]}]},{\"type\":\"tableHeader\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"How BlackBerry Secure Communications Keeps You CMMC 2.0 Compliant\",\"type\":\"text\"}]}]}]},{\"type\":\"tableRow\",\"content\":[{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Access Control (AC)\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]}]}]},{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Limit access to CUI to authorized users, processes, and devices (Least Privilege). Control system-level access and enforce session locks.\",\"type\":\"text\"}]}]},{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"BlackBerry UEM\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" enforces \",\"type\":\"text\"},{\"text\":\"Role-Based Access Controls (RBAC)\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\", ensuring only authenticated and authorized users on compliant devices can access CUI applications. BlackBerry UEM provides \",\"type\":\"text\"},{\"text\":\"secure containers\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" that isolate work data from personal data and allow for \",\"type\":\"text\"},{\"text\":\"remote access revocation\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" if a device is lost or non-compliant.\",\"type\":\"text\"}]}]}]},{\"type\":\"tableRow\",\"content\":[{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Identification \u0026 Authentication (IA)\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]}]}]},{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Enforce Multi-Factor Authentication (MFA) for local and remote access. Implement password complexity, prevent reuse, and protect authentication data cryptographically.\",\"type\":\"text\"}]}]},{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"BlackBerry\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" solutions enforce \",\"type\":\"text\"},{\"text\":\"Multi-Factor Authentication (MFA)\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" for accessing the secure environment and use \",\"type\":\"text\"},{\"text\":\"cryptographic identity verification\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" to authenticate every user in secure communication apps (like \",\"type\":\"text\"},{\"text\":\"BlackBerry SecuSUITE\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\"), which is a high-assurance requirement.\",\"type\":\"text\"}]}]}]},{\"type\":\"tableRow\",\"content\":[{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"System and Communications Protection (SC)\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]}]}]},{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Protect the confidentiality of CUI at rest and in transit \",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\"using FIPS-validated cryptography. Monitor and control communications, especially for mobile devices.\",\"type\":\"text\"}]}]},{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"BlackBerry SecuSUITE\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" provides \",\"type\":\"text\"},{\"text\":\"end-to-end encrypted\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" voice, messaging, and file transfer using \",\"type\":\"text\"},{\"text\":\"government-grade, FIPS 140-2 validated encryption\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" to protect CUI \",\"type\":\"text\"},{\"text\":\"in transit\",\"type\":\"text\",\"marks\":[{\"type\":\"italic\"}]},{\"text\":\". \",\"type\":\"text\"},{\"text\":\"BlackBerry UEM\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" ensures CUI is protected on mobile devices by enforcing encryption for data \",\"type\":\"text\"},{\"text\":\"at rest\",\"type\":\"text\",\"marks\":[{\"type\":\"italic\"}]},{\"text\":\" within the secure container.\",\"type\":\"text\"}]}]}]},{\"type\":\"tableRow\",\"content\":[{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Media Protection (MP)\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]}]}]},{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Protect CUI on digital media during transport and storage. Mark media clearly and sanitize/destroy media before disposal or reuse.\",\"type\":\"text\"}]}]},{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"BlackBerry UEM\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" helps control and manage removable media use on endpoints. More importantly, it enforces \",\"type\":\"text\"},{\"text\":\"Data Loss Prevention (DLP)\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" controls within secure applications to prevent unauthorized export, screenshotting, or copy/pasting of CUI from the secure container to unmanaged personal areas of a device.\",\"type\":\"text\"}]}]}]},{\"type\":\"tableRow\",\"content\":[{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Audit and Accountability (AU)\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]}]}]},{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Create, maintain, and protect audit records (logs) of user activities, component failures, and security events to support accountability.\",\"type\":\"text\"}]}]},{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"BlackBerry Secure Communications solutions are designed for \",\"type\":\"text\"},{\"text\":\"full auditability\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\". They \",\"type\":\"text\"},{\"text\":\"log every action\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" (e.g., messages sent, files shared, configuration changes) and provide \",\"type\":\"text\"},{\"text\":\"tamper-proof records\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" and integrated reporting to simplify the CMMC audit process and demonstrate compliance.\",\"type\":\"text\"}]}]}]},{\"type\":\"tableRow\",\"content\":[{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Incident Response (IR)\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]}]}]},{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Establish and test an operational incident-handling capability. Track, document, and report incidents.\",\"type\":\"text\"}]}]},{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"While the full IR plan is a procedural requirement, \",\"type\":\"text\"},{\"text\":\"BlackBerry\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\"®\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"},{\"type\":\"superscript\"}]},{\"text\":\" AtHoc\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\"®\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"},{\"type\":\"superscript\"}]},{\"text\":\" (Critical Event Management/Crisis Communications) can be used to provide the \",\"type\":\"text\"},{\"text\":\"real-time, secure, and acknowledged communication\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" needed to execute the incident response plan quickly and reliably across an organization and with relevant officials, even when networks are compromised.\",\"type\":\"text\"}]}]}]}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":null},\"content\":[{\"type\":\"hard_break\"},{\"text\":\"With CMMC 2.0 coming into force, secure communication isn’t a nice-to-have, it is essential for continued success in the defense industrial base.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"By leveraging BlackBerry Secure Communications solutions, contractors can confidently meet the stringent requirements of NIST SP 800-171 across multiple critical domains. BlackBerry helps ensure that CUI is safeguarded at every stage of its lifecycle, from initial creation to final communication, helping DoW achieve CMMC 2.0 compliance while also enabling more resilient operations.\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":null},\"content\":[{\"text\":\"BlackBerry can help you get ready for CMMC 2.0. Reach out to our experts now. \",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"/secure-communications/contact\",\"uuid\":\"7ba4d7ea-3e0f-487e-a676-4c71f95d9ff7\",\"anchor\":null,\"target\":\"_blank\",\"linktype\":\"story\"}},{\"type\":\"bold\"}]}]}]},\"component\":\"blogArticleU\",\"primaryText\":\"Beyond Checking the Boxes: Why CMMC 2.0 Compliance Depends on a Foundation of Secure Communications\",\"featureImage\":{\"id\":131936217403253,\"alt\":\"\",\"name\":\"\",\"focus\":\"\",\"title\":\"\",\"source\":\"\",\"filename\":\"https://a.storyblok.com/f/286245462458556/1111x694/6d4239bd99/checkpoint-blog-u.webp\",\"copyright\":\"\",\"fieldtype\":\"asset\",\"meta_data\":{},\"is_external_url\":false},\"secondaryText\":\"CMMC 2.0 makes rigorous protection of Controlled Unclassified Information mandatory for government contractors, and BlackBerry Secure Communications provides the encrypted, auditable, identity‑assured communications foundation needed to achieve and sustain Level 2 compliance.\",\"publicationDate\":\"2025-10-27 00:00\"}],\"seoDescription\":\"The landscape of government contracting is undergoing a profound transformation through CMMC 2.0. Starting November 10, 2025, DoW contracting officers will begin including the CMMC contract clause (DFARS 252.204-7021) in an increasing number of new solicitations and contracts. \",\"supportingSections\":[]},\"slug\":\"cmmc-2-0-compliance\",\"full_slug\":\"en/secure-communications/insights/blog/cmmc-2-0-compliance\",\"sort_by_date\":\"2025-10-27\",\"position\":-840,\"tag_list\":[],\"is_startpage\":false,\"parent_id\":104952349190817,\"meta_data\":null,\"group_id\":\"0937c8b9-3e4d-43c9-be00-295a74c65bf2\",\"first_published_at\":\"2025-10-27T04:00:00.000Z\",\"release_id\":null,\"lang\":\"en\",\"path\":\"\",\"alternates\":[],\"default_full_slug\":null,\"translated_slugs\":null,\"_stopResolving\":true}},\"displayText\":\"CMMC 2.0 Compliance\",\"hideOnMobile\":false},{\"_uid\":\"6acb13c1-ab12-44d1-b8fe-ebb7df3214d1\",\"noFollow\":false,\"component\":\"simpleNavItem\",\"destination\":{\"id\":\"5869dc44-0668-4030-9567-fad39f78ab6d\",\"url\":\"\",\"linktype\":\"story\",\"fieldtype\":\"multilink\",\"cached_url\":\"/en/secure-communications/insights/blog/malaysia-secures-asean-summits-2025-with-blackberry\",\"prep\":true,\"story\":{\"name\":\"Malaysia Sets New Standard for Sovereign Secure Communications at ASEAN Summits\",\"created_at\":\"2025-12-17T21:33:17.653Z\",\"published_at\":\"2026-01-21T20:29:28.712Z\",\"updated_at\":\"2026-03-26T16:38:51.753Z\",\"id\":124180880022032,\"uuid\":\"5869dc44-0668-4030-9567-fad39f78ab6d\",\"content\":{\"_uid\":\"a645ee58-308c-48ad-a35d-70eb33fbb67a\",\"slug\":\"secure-communications/insights/blog/malaysia-secures-asean-summits-2025-with-blackberry\",\"topic\":[\"crisis-management\",\"operational-efficiency\",\"public-safety-and-alerts\",\"security\"],\"noIndex\":false,\"website\":\"0ed5aaad-038e-41bc-89a5-f4b677331ad8\",\"category\":\"articles\",\"industry\":[\"government-and-public-sector\",\"critical-infrastructure-operators\"],\"seoImage\":{\"id\":131936217374569,\"alt\":\"\",\"name\":\"\",\"focus\":\"\",\"title\":\"\",\"source\":\"\",\"filename\":\"https://a.storyblok.com/f/286245462458556/1111x694/d7cae63069/malaysia-sets-new-blog-u.webp\",\"copyright\":\"\",\"fieldtype\":\"asset\",\"meta_data\":{},\"is_external_url\":false},\"solution\":[\"blackberry-athoc\",\"blackberry-secure-communications\"],\"component\":\"articlePage\",\"pageTitle\":\"Malaysia Sets New Standard for Sovereign Secure Communications at ASEAN Summits\",\"seoScript\":\"{\\n\\\"@context\\\": \\\"https://schema.org\\\",\\n\\\"@type\\\": \\\"Article\\\",\\n\\\"headline\\\": \\\"Malaysia Sets New Standard for Sovereign Secure Communications at ASEAN Summits\\\",\\n\\\"description\\\": \\\"Malaysia deployed BlackBerry AtHoc and BlackBerry SecuSUITE to secure communications for the 46th and 47th ASEAN Summits, protecting high-stakes coordination.\\\",\\n\\\"url\\\": \\\"https://www.blackberry.com/en/secure-communications/insights/blog/malaysia-secures-asean-summits-2025-with-blackberry\\\",\\n\\\"inLanguage\\\": \\\"en\\\",\\n\\\"datePublished\\\": \\\"2025-10-22\\\",\\n\\\"dateModified\\\": \\\"2026-01-12\\\",\\n\\\"author\\\": {\\n  \\\"@type\\\": \\\"Organization\\\",\\n  \\\"name\\\": \\\"BlackBerry Secure Communications\\\"\\n},\\n\\\"publisher\\\": {\\n  \\\"@type\\\": \\\"Organization\\\",\\n  \\\"name\\\": \\\"BlackBerry Secure Communications\\\"\\n}\\n}\",\"isPrintable\":false,\"isProtected\":false,\"articleSection\":[{\"_uid\":\"fc744b07-2f38-48d1-b277-a3d693b41d88\",\"author\":[\"e54fc1b5-a742-4c4b-84b1-fbc7645d82c8\"],\"formID\":\"blog-subscribe\",\"bodyText\":{\"type\":\"doc\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"High-stakes diplomatic events demand coordination across multiple agencies, thousands of personnel, and complex security protocols. Malaysia's deployment of BlackBerry\",\"type\":\"text\"},{\"text\":\"®\",\"type\":\"text\",\"marks\":[{\"type\":\"superscript\"}]},{\"text\":\" AtHoc\",\"type\":\"text\"},{\"text\":\"®\",\"type\":\"text\",\"marks\":[{\"type\":\"superscript\"}]},{\"text\":\" and BlackBerry\",\"type\":\"text\"},{\"text\":\"®\",\"type\":\"text\",\"marks\":[{\"type\":\"superscript\"}]},{\"text\":\" SecuSUITE\",\"type\":\"text\"},{\"text\":\"®\",\"type\":\"text\",\"marks\":[{\"type\":\"superscript\"}]},{\"text\":\" for the 46th and 47th ASEAN Summits demonstrates how sovereign secure communications protect sensitive operations while enabling real-time collaboration at scale.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"The ASEAN Summits bring together heads of state, ministers, and officials from across the Americas, Europe, Africa, and Asia. With more than 500 meetings and thousands of personnel coordinating across government agencies, Malaysia's Ministry of Foreign Affairs recognizes that mobile communications need to be both secure and efficient. As advanced signal intelligence capabilities become increasingly accessible to malicious actors, protecting voice and messaging from interception is imperative.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Following a successful deployment at the 46th ASEAN Summit in May 2025, the ASEAN Main Logistics Secretariat (SILA) is expanding its use of BlackBerry\",\"type\":\"text\"},{\"text\":\"®\",\"type\":\"text\",\"marks\":[{\"type\":\"superscript\"}]},{\"text\":\" Secure Communications for the 47th Summit in Kuala Lumpur, from October 26 to 28. BlackBerry\",\"type\":\"text\"},{\"text\":\"®\",\"type\":\"text\",\"marks\":[{\"type\":\"superscript\"}]},{\"text\":\" solutions will protect command operations both within the Summit's operations center and communications with those on the move. This helps ensure that sensitive conversations remain confidential and coordination of operations remains seamless.\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":null},\"content\":[{\"text\":\"Securing Communications Across Agencies\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"His Excellency Raja Saifful Ridzuwan Raja Kamaruddin, Head of SILA, explained the operational imperative: \\\"Around 80% of our inter-agency communications are secured—and some are highly confidential and directly tied to the safety of Heads of State and officials. With BlackBerry, we found an encrypted, open communications platform that protects sensitive information while improving coordination.\\\"\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Earlier this year at the 46th ASEAN Summit, 100 liaison officers used BlackBerry AtHoc to send secure, location-based alerts and manage coordination. The 47th ASEAN Summit expanded the deployment of BlackBerry AtHoc to 150 liaison officers and added BlackBerry SecuSUITE for iOS® and standard Android™ devices. This addition allows liaison officers to securely communicate with visiting delegations and foreign teams, reducing the number of devices needed to maintain end-to-end encrypted voice and secure messaging from anywhere.\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":null},\"content\":[{\"text\":\"Mobile Command and Control in Action\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"BlackBerry AtHoc enables truly secure mobile command-and-control, helping officials monitor personnel and VIP movements, respond swiftly to weather or security incidents, and coordinate seamlessly across agencies.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"\\\"Five minutes can mean 50 missed messages,\\\" H.E. Raja Saifful added. \\\"BlackBerry AtHoc streamlines how we communicate across agencies, while SecuSUITE encrypts voice instructions to prevent eavesdropping and leaks. For the 47th ASEAN Summit, we are expanding both solutions to deliver a safe, seamless, and highly coordinated event.\\\"\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"The technology and standards deployed are similar to those used during the 2018 and 2025 G7 Summits and Ministerial Meetings. During these events, the Government of Canada's Summits Management Office under Global Affairs Canada, relied on BlackBerry AtHoc for secure and integrated communication across multiple departments. This set a high standard for operational resilience and inter-agency collaboration.\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":null},\"content\":[{\"text\":\"Sovereign Communications at Scale\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"As ASEAN Chair in 2025, Malaysia is redefining sovereign secure communications at scale. BlackBerry\",\"type\":\"text\"},{\"text\":\"®\",\"type\":\"text\",\"marks\":[{\"type\":\"superscript\"}]},{\"text\":\" Secure Communications delivers government-grade protection for data, people, and operations, ensuring seamless end-to-end security and coordination across agencies, keeping mission-driven teams connected and effective.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Read the Press Release here.\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"https://feeds.issuerdirect.com/news-release.html?newsid=5079978300421765\u0026symbol=BB,BB:CA\",\"uuid\":null,\"anchor\":null,\"target\":\"_blank\",\"linktype\":\"url\"}},{\"type\":\"bold\"},{\"type\":\"italic\"}]}]}]},\"component\":\"blogArticleU\",\"primaryText\":\"Malaysia Sets New Standard for Sovereign Secure Communications at ASEAN Summits\",\"featureImage\":{\"id\":131936217374569,\"alt\":\"\",\"name\":\"\",\"focus\":\"\",\"title\":\"\",\"source\":\"\",\"filename\":\"https://a.storyblok.com/f/286245462458556/1111x694/d7cae63069/malaysia-sets-new-blog-u.webp\",\"copyright\":\"\",\"fieldtype\":\"asset\",\"meta_data\":{},\"is_external_url\":false},\"secondaryText\":\"\",\"publicationDate\":\"2025-10-22 00:00\"}],\"seoDescription\":\"Malaysia deployed BlackBerry AtHoc and BlackBerry SecuSUITE to secure communications for the 46th and 47th ASEAN Summits, protecting high-stakes coordination.\",\"supportingSections\":[]},\"slug\":\"malaysia-secures-asean-summits-2025-with-blackberry\",\"full_slug\":\"en/secure-communications/insights/blog/malaysia-secures-asean-summits-2025-with-blackberry\",\"sort_by_date\":\"2025-10-22\",\"position\":-920,\"tag_list\":[],\"is_startpage\":false,\"parent_id\":104952349190817,\"meta_data\":null,\"group_id\":\"ce676fed-257c-44ef-8e45-02dde05bed26\",\"first_published_at\":\"2025-10-22T04:00:00.000Z\",\"release_id\":null,\"lang\":\"en\",\"path\":\"\",\"alternates\":[],\"default_full_slug\":null,\"translated_slugs\":null,\"_stopResolving\":true}},\"displayText\":\"ASEAN Summit 2025\",\"hideOnMobile\":false},{\"_uid\":\"540a2a8b-a03c-438e-9160-f63d53ea7e1b\",\"noFollow\":false,\"component\":\"simpleNavItem\",\"destination\":{\"id\":\"c9f06696-6c03-4c54-8216-aabc89384cdd\",\"url\":\"\",\"linktype\":\"story\",\"fieldtype\":\"multilink\",\"cached_url\":\"/en/secure-communications/insights/blog/mobile-espionage\",\"prep\":true,\"story\":{\"name\":\"Mobile Espionage\",\"created_at\":\"2025-12-14T11:50:40.414Z\",\"published_at\":\"2026-01-21T20:29:49.690Z\",\"updated_at\":\"2026-03-26T16:39:04.646Z\",\"id\":122976011976689,\"uuid\":\"c9f06696-6c03-4c54-8216-aabc89384cdd\",\"content\":{\"_uid\":\"2bd1e4ce-7b4e-4f2a-8b80-523f9fa04390\",\"slug\":\"secure-communications/insights/blog/mobile-espionage\",\"topic\":[\"security\",\"compliance-and-regulation\",\"operational-efficiency\",\"crisis-management\",\"public-safety-and-alerts\",\"specialized-use-cases\"],\"noIndex\":false,\"website\":\"0ed5aaad-038e-41bc-89a5-f4b677331ad8\",\"category\":\"articles\",\"industry\":[\"government-and-public-sector\",\"law-enforcement-emergency-services-and-public-safety\",\"critical-infrastructure-operators\",\"enterprise\",\"healthcare-and-national-health-agencies\",\"transportation-and-aviation-authorities\"],\"seoImage\":{\"id\":132293580346568,\"alt\":\"\",\"name\":\"\",\"focus\":\"\",\"title\":\"\",\"source\":\"\",\"filename\":\"https://a.storyblok.com/f/286245462458556/1111x694/f97f87949d/mobile-espionage-blig-u.webp\",\"copyright\":\"\",\"fieldtype\":\"asset\",\"meta_data\":{},\"is_external_url\":false},\"solution\":[\"blackberry-athoc\",\"blackberry-secure-communications\",\"blackberry-secusuite\",\"blackberry-uem\"],\"component\":\"articlePage\",\"pageTitle\":\"Mobile Espionage: The Hidden National Security Threat\",\"seoScript\":\"{\\n\\\"@context\\\": \\\"https://schema.org\\\",\\n\\\"@type\\\": \\\"Article\\\",\\n\\\"headline\\\": \\\"Mobile Espionage: The Hidden National Security Threat\\\",\\n\\\"description\\\": \\\"Free messaging apps, aging telecommunications infrastructure, and the accelerating power of AI have created an ideal environment for mobile espionage, turning personal devices into a primary national security threat. Learn how to protect against it.\\\",\\n\\\"url\\\": \\\"https://www.blackberry.com/en/secure-communications/insights/blog/mobile-espionage\\\",\\n\\\"inLanguage\\\": \\\"en\\\",\\n\\\"datePublished\\\": \\\"2025-10-08\\\",\\n\\\"dateModified\\\": \\\"2026-01-12\\\",\\n\\\"author\\\": {\\n  \\\"@type\\\": \\\"Organization\\\",\\n  \\\"name\\\": \\\"BlackBerry Secure Communications\\\"\\n},\\n\\\"publisher\\\": {\\n  \\\"@type\\\": \\\"Organization\\\",\\n  \\\"name\\\": \\\"BlackBerry Secure Communications\\\"\\n}\\n}\",\"isPrintable\":false,\"isProtected\":false,\"articleSection\":[{\"_uid\":\"002a05b8-bc9d-4db9-8f03-0126b2f216e0\",\"author\":[\"3a9cc2b3-fb55-4db1-ad1b-c2dbca4edad2\"],\"formID\":\"blog-subscribe\",\"bodyText\":{\"type\":\"doc\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"The tools of espionage have changed. Forget spies in trench coats; the modern operative’s most effective weapon is the mobile phone in your pocket. Free messaging apps, aging telecommunications infrastructure, and the accelerating power of AI have created an ideal environment for mobile espionage, turning personal devices into a primary national security threat.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":\"left\"},\"content\":[{\"text\":\"As I said in \",\"type\":\"text\"},{\"text\":\"this fascinating podcast chat with Karissa Breen from KBI Media\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"https://kbi.media/podcast/episode-337-deep-dive-christine-gadsby-why-mobile-espionage-is-a-critical-national-security-threat-to-australia-and-globally/\",\"uuid\":null,\"anchor\":null,\"target\":\"_blank\",\"linktype\":\"url\"}}]},{\"text\":\", the cherry on top of the criminal ice cream sundae is AI. It is making it easy for attackers to weaponize data at scale.\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":\"left\"},\"content\":[{\"text\":\"A Trillion-Dollar Problem\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":\"left\"},\"content\":[{\"text\":\"This isn’t a distant problem. Globally, cyber-enabled espionage and fraud is estimated to have cost more than \",\"type\":\"text\"},{\"text\":\"USD $1.03 trillion in 2024\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"https://www.gasa.org/post/global-state-of-scams-report-2024-1-trillion-stolen-in-12-months-gasa-feedzai\",\"uuid\":null,\"anchor\":null,\"target\":\"_blank\",\"linktype\":\"url\"}}]},{\"text\":\". In Southeast Asia alone, annual losses surpass $35 billion. Australia’s spy chief, Mike Burgess from the Australian Security Intelligence Organization (ASIO), recently issued a stark warning that espionage costs the nation \",\"type\":\"text\"},{\"text\":\"over $12 billion each year\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"https://www.abc.net.au/news/2025-07-31/asio-chief-warns-of-espionage-costs/105598696\",\"uuid\":null,\"anchor\":null,\"target\":\"_blank\",\"linktype\":\"url\"}}]},{\"text\":\" – a figure he called conservative. These are not just numbers. They represent stolen intellectual property, destabilized economies, and compromised government operations.\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":\"left\"},\"content\":[{\"text\":\"The New Attack Surface: Your Mobile Device\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":\"left\"},\"content\":[{\"text\":\"Our phones are central to modern life. We use them for banking, work, and sensitive communications. Yet, we often overlook how exposed these devices are. This vulnerability is driven by three key factors:\",\"type\":\"text\"}]},{\"type\":\"ordered_list\",\"attrs\":{\"order\":1},\"content\":[{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Outdated Infrastructure:\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" Many regions still rely on 2G and 3G networks. Some of this technology contains unpatchable flaws, providing attackers with known, permanent backdoors into mobile communications. More than 80 countries \",\"type\":\"text\"},{\"text\":\"have already confirmed\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"https://www.cisa.gov/news-events/alerts/2025/08/27/cisa-and-partners-release-joint-advisory-countering-chinese-state-sponsored-actors-compromise\",\"uuid\":null,\"anchor\":null,\"target\":null,\"linktype\":\"url\"}}]},{\"text\":\" mobile intrusions by certain espionage actors, with over 600 organizations compromised through stolen call logs and location data.\",\"type\":\"text\"},{\"type\":\"hard_break\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Consumer Messaging Apps:\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" Free applications are not truly free. They monetize user metadata, including location, contacts, and even file previews are collected, packaged, and sold. This data inevitably finds its way into criminal and state-sponsored ecosystems, providing a rich source of intelligence for targeted attacks.\",\"type\":\"text\"},{\"type\":\"hard_break\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Weaponized AI:\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" Artificial intelligence has supercharged the threat landscape. Attackers now leverage AI to impersonate CEOs, mimic the voices of family members, and automate sophisticated campaigns at an unprecedented scale. Scams like \\\"pig butchering,\\\" where criminals build fake relationships over months to commit investment fraud, or deepfake voice attacks where attackers trick employees into transferring funds, are becoming industrialized.\",\"type\":\"text\"}]}]}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":\"left\"},\"content\":[{\"text\":\"Productivity and Protection Must Go Hand in Hand\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":\"left\"},\"content\":[{\"text\":\"Safeguarding critical government operations demands uncompromising communication security. However, if security measures impede productivity, employees will inevitably find workarounds. A restrictive work phone often leads users to switch to their personal devices for convenience, inadvertently opening a door for attackers who exploit this behavior.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":\"left\"},\"content\":[{\"text\":\"We must recognize the mobile device for what it has become: a primary attack surface. This requires a fundamental shift in how we approach security. A clear distinction must be made between casual conversations and sensitive communications. While a free messaging app may be suitable for personal chats, it is entirely inappropriate for discussing government strategy, corporate earnings, or critical operational details.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":\"left\"},\"content\":[{\"text\":\"Effective security cannot be an afterthought. It must be integrated seamlessly into the user’s workflow. This means deploying solutions that deliver both robust protection and intuitive productivity. Organizations need better technology, but they also need to cultivate better security behaviors. The first step is acknowledging that not all conversations belong on consumer-grade applications.\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":\"left\"},\"content\":[{\"text\":\"The Path Forward: A Call for Urgent Action\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":\"left\"},\"content\":[{\"text\":\"In this podcast, we discuss how governments are beginning to respond. The United States recently issued new guidance on mobile security, and cross-border collaboration is improving. Frameworks are emerging, and critical conversations are taking place. But we are in an arms race, and time is not on our side. Attackers are moving faster, using automation and AI to scale their operations with alarming efficiency. Our phones are no longer just consumer gadgets; they are critical infrastructure. We must treat their security with the urgency it deserves.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":\"left\"},\"content\":[{\"text\":\"These issues are at the heart of the mobile security conversation we need to have—not just as security professionals, but as citizens, leaders, and parents. 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Adversaries no longer need to break into encrypted chats to understand your intent; all they need is your metadata.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"For government officials who deal with national security, foreign relations, or coordination of high-stakes operations such as international summits or VIP protection, these risks are a pressing reality. The tools used for communication and coordination can either support the mission or become the weakest link.\",\"type\":\"text\"},{\"type\":\"hard_break\"},{\"type\":\"hard_break\"},{\"text\":\"The consumer-grade and even enterprise-class messaging apps that many governmental officials rely on, such as WhatsApp, Signal, Teams, or Zoom, all leave a trail: who contacted whom, when, from where, and how often. These invisible footprints, known as metadata, don’t carry message content, but they do expose behavioral patterns, relationships, routines, and intentions that can be exploited. This exposure makes them a high-value target for adversaries, cybercriminals, and surveillance infrastructure.\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":null},\"content\":[{\"text\":\"The Trouble with Metadata\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"End-to-end encryption is often marketed as the ultimate solution for private and secure communications. While apps like WhatsApp, Signal, and Telegram protect the content of messages through end-to-end encryption, that's only part of it. They neglect the message footprints beyond text, including date, time, frequency and location of the interaction. This metadata remains visible to the provider, carrier, or cloud service.\",\"type\":\"text\"},{\"type\":\"hard_break\"},{\"type\":\"hard_break\"},{\"text\":\"Think of metadata as the digital equivalent of an envelope. While encryption safeguards the content inside, metadata exposes the sender, receiver, and where it was delivered. In the wrong hands, this can be more than enough to exploit operations, compromise trust, and create risk.\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":null},\"content\":[{\"text\":\"Real-World Scenarios: Weaponizing Metadata\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"1. Coordinated Event Surveillance\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"type\":\"hard_break\"},{\"text\":\"Major international events, such as the G7 summit or the upcoming FIFA World Cup 2026, require close inter-agency coordination between local law enforcement, border control, and national emergency response teams. Even if communications are encrypted, adversaries monitoring metadata could detect which agencies are coordinating, when and how often, revealing security priorities or vulnerabilities in real-time.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"2. Insider Threat Detection by Foreign Surveillance\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"type\":\"hard_break\"},{\"text\":\"A well-documented real-life example involved a U.S. Treasury employee leaking classified information to a journalist using WhatsApp. Investigators didn’t need to decrypt the messages to know the validity of the message. The metadata alone connected timestamps to the journalist’s phone number. This demonstrates how metadata tracking can be exploited by internal systems, or worse, by foreign surveillance entities.\",\"type\":\"text\"},{\"type\":\"hard_break\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"3. Sensitive Location Discovery via Mobile Apps\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"type\":\"hard_break\"},{\"text\":\"The fitness app, Strava, inadvertently exposed classified military base locations through public heatmaps generated from metadata. Similarly, federal response teams using consumer-grade messaging apps that tag location or expose traffic patterns may unknowingly reveal sensitive operational details. Even communication tools like Zoom or Teams could disclose call metadata such as when a field unit joins a briefing, which can be used to infer deployment details or decision timelines.\",\"type\":\"text\"},{\"type\":\"hard_break\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"4. Targeting Emergency Coordination with AI\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"type\":\"hard_break\"},{\"text\":\"With the rise of AI-enhanced surveillance and social network analysis, metadata becomes an even more lucrative tool. AI can systematically analyze patterns of life, identifying key personnel, shift patterns, and escalation procedures. For instance, if malicious actors monitor cross-agency communications, they could predict operational strategies or even spoof coordination between agencies using inferred data.\",\"type\":\"text\"},{\"type\":\"hard_break\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":null},\"content\":[{\"text\":\"Encryption Isn’t Enough. Sovereign Security Is Essential.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"No encryption protocol alone can plug a metadata leak. 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That’s why organizations entrusted with public safety and national coordination are moving beyond consumer apps toward secure communication systems like BlackBerry\",\"type\":\"text\"},{\"text\":\"®\",\"type\":\"text\",\"marks\":[{\"type\":\"superscript\"}]},{\"text\":\" Secure Communications, which are built for operational assurance.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"BlackBerry offers a comprehensive suite of features that go far beyond traditional messaging solutions:\",\"type\":\"text\"}]},{\"type\":\"bullet_list\",\"content\":[{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Complete Metadata Protection\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\": Both message content \",\"type\":\"text\"},{\"text\":\"and \",\"type\":\"text\",\"marks\":[{\"type\":\"italic\"}]},{\"text\":\"metadata are encrypted in transit and at rest, ensuring that the “who, when, where, and how often” of communication stays invisible.\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Cryptographic Proof of Identity\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\": Every user is meticulously verified by their organization. Unlike consumer apps, there are no phone number logins or anonymous access.\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Sovereign Control\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\": Deploy on your infrastructure, under your jurisdiction, fully independent of foreign-owned clouds. This mitigates the risk of hidden backdoors or geopolitical interference.\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Trusted Certifications\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\": Approved by Communications Security Establishment Canada (CSE), NATO, NSA (CSfC), and other national authorities.\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Seamless Deployment\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\": Works on existing iOS or Android phones, integrates with agency-issued devices, and supports mobile and desktop operations.\",\"type\":\"text\"}]}]}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"This isn’t just secure communication; it’s operational resilience cloaked in invisibility.\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":null},\"content\":[{\"text\":\"Lock the Door, Hide the Key\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Using consumer or enterprise apps for national events, emergency management, or sensitive updates is like locking the door but leaving the keys outside. 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Agreement\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"https://a.storyblok.com/f/286245462458556/c6dab76b2d/blackberry-qnx-professional-services-agreement-v061021.pdf\",\"uuid\":null,\"anchor\":null,\"custom\":{},\"target\":\"_blank\",\"linktype\":\"asset\"}}]}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"BlackBerry QNX\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"legal/qnx-support-service-program-descriptions\",\"uuid\":\"cce7d684-959d-482f-bb48-6712d07307b6\",\"anchor\":null,\"custom\":{},\"target\":\"_self\",\"linktype\":\"story\"}}]},{\"text\":\"®\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"legal/qnx-support-service-program-descriptions\",\"uuid\":\"cce7d684-959d-482f-bb48-6712d07307b6\",\"anchor\":null,\"custom\":{},\"target\":\"_self\",\"linktype\":\"story\"}},{\"type\":\"superscript\"}]},{\"text\":\" Support \u0026 Service Program Descriptions\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"legal/qnx-support-service-program-descriptions\",\"uuid\":\"cce7d684-959d-482f-bb48-6712d07307b6\",\"anchor\":null,\"custom\":{},\"target\":\"_self\",\"linktype\":\"story\"}}]}]}]}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":\"left\"},\"content\":[{\"text\":\"C. BLACKBERRY MOBILITY SOLUTIONS:\",\"type\":\"text\"}]},{\"type\":\"ordered_list\",\"attrs\":{\"order\":1},\"content\":[{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"End User License Agreement for BlackBerry Software for Android™\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"legal/android-eula\",\"uuid\":\"f59525e8-2888-4745-81a3-971ee2593eb2\",\"anchor\":null,\"custom\":{},\"target\":\"_self\",\"linktype\":\"story\"}}]},{\"text\":\"  (Android is a trademark of Google Inc.)\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Hardware Limited Warranty (This is only applicable to hardware devices manufactured by BlackBerry – for hardware devices manufactured by a third party which use the BlackBerry trademark under license, please refer to the third party’s warranty terms).\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"BlackBerry 10 and BlackBerry operating system 7 and earlier smartphones:\",\"type\":\"text\"}]},{\"type\":\"bullet_list\",\"content\":[{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"BlackBerry SDK License Agreement  (Updated January 2014)\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"BlackBerry\",\"type\":\"text\"},{\"text\":\"®\",\"type\":\"text\",\"marks\":[{\"type\":\"superscript\"}]},{\"text\":\" Solution License Agreement  (Version dated September 2012)\",\"type\":\"text\"}]}]}]}]}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":\"left\"},\"content\":[{\"text\":\"D. GENERAL:\",\"type\":\"text\"}]},{\"type\":\"ordered_list\",\"attrs\":{\"order\":1},\"content\":[{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Site Terms and Conditions of Use\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"legal/terms-and-conditions\",\"uuid\":\"6c7a7bd7-00b3-420f-8157-b06b4e5f1893\",\"anchor\":null,\"custom\":{},\"target\":\"_self\",\"linktype\":\"story\"}}]}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Privacy Policy\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"/legal/privacy-policy\",\"uuid\":\"d1082378-c011-47ae-8aeb-8d70313d648b\",\"anchor\":null,\"custom\":{},\"target\":\"_self\",\"linktype\":\"story\"}}]}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"BlackBerry Patents\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"legal/blackberry-virtual-patent-marking\",\"uuid\":\"c9af8371-e5df-4942-95c5-f180639d0315\",\"anchor\":null,\"custom\":{},\"target\":\"_self\",\"linktype\":\"story\"}}]}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"BlackBerry Trademarks\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"legal/trademarks\",\"uuid\":\"9537a361-e8af-48c4-8aad-87cb6e2696b9\",\"anchor\":null,\"custom\":{},\"target\":\"_self\",\"linktype\":\"story\"}}]}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"BlackBerry Messaging\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"/legal/blackberry-messaging\",\"uuid\":\"d7ffb929-3482-4835-a497-aeb7fb9cfb43\",\"anchor\":null,\"custom\":{},\"target\":\"_self\",\"linktype\":\"story\"}}]}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"BlackBerry World\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Encryption-related restrictions\",\"type\":\"text\"}]},{\"type\":\"bullet_list\",\"content\":[{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"BlackBerry Personal Use Exceptions for Roaming with BlackBerry Equipment\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"https://a.storyblok.com/f/286245462458556/7dec0dae7f/personal_roaming_chart.pdf\",\"uuid\":null,\"anchor\":null,\"custom\":{},\"target\":\"_blank\",\"linktype\":\"asset\"}}]},{\"text\":\" (PDF)\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"US Export Controls Classification Information\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"https://a.storyblok.com/f/286245462458556/8f20fcbff9/eccn_statement_12112019.pdf\",\"uuid\":null,\"anchor\":null,\"custom\":{},\"target\":\"_blank\",\"linktype\":\"asset\"}}]},{\"text\":\" (PDF)\",\"type\":\"text\"}]}]}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Reporting an Ethics Concern\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"https://blackberry.integrity.sai360.com/hbx/\",\"uuid\":null,\"anchor\":null,\"custom\":{},\"target\":\"_blank\",\"linktype\":\"url\"}}]}]}]}]}]},\"component\":\"justTextSectionEE\",\"primaryText\":\"Legal Information\"}],\"isPrintable\":false,\"isProtected\":false,\"pageSections\":[],\"seoDescription\":\"Access BlackBerry legal information, including license agreements, terms and conditions, warranties, privacy policies, and compliance 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\\\"https://schema.org\\\",\\n\\\"@type\\\": \\\"WebPage\\\",\\n\\\"url\\\": \\\"https://www.blackberry.com/en/legal/accessibility\\\",\\n\\\"name\\\": \\\"Accessibility\\\",\\n\\\"description\\\": \\\"Learn about BlackBerry accessibility features and resources that support hearing, vision, mobility, cognitive, and speech needs\\\",\\n\\\"inLanguage\\\": \\\"en\\\",\\n\\\"publisher\\\": {\\n  \\\"@type\\\": \\\"Organization\\\",\\n  \\\"name\\\": \\\"BlackBerry\\\"\\n}\\n}\",\"heroSection\":[{\"_uid\":\"225559d9-4617-4589-9782-5f8de02f6a48\",\"body\":{\"type\":\"doc\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Access to information is important to people of all abilities. BlackBerry\",\"type\":\"text\"},{\"text\":\"®\",\"type\":\"text\",\"marks\":[{\"type\":\"superscript\"}]},{\"text\":\" smartphones, enable customers with and without disabilities to stay in touch with information, colleagues and friends while on the go.\",\"type\":\"text\"}]},{\"type\":\"bullet_list\",\"content\":[{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"OVERVIEW\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"#overview\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":null,\"linktype\":\"url\"}}]}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"HEARING AND SPEECH\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"#hearingandspeech\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":null,\"linktype\":\"url\"}}]}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"VISION\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"#vision\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":null,\"linktype\":\"url\"}}]}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"MOBILITY\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"#mobility\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":null,\"linktype\":\"url\"}}]}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"COGNITIVE\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"#cognitive\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":null,\"linktype\":\"url\"}}]}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"SPEECH\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"#speech\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":null,\"linktype\":\"url\"}}]}]}]}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":null},\"content\":[{\"text\":\"Overview\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Stay connected with the following features:\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Google TalkBack –– Access core applications without relying on visual cues. The TalkBack Screen Reader provides audible output of the visual information displayed on your screen.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Magnification and Adjustable Font Size – Zoom in or zoom out to increase or decrease the display magnification. Personalize your font settings to small, medium, large or huge.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Text Features –  Personalize how text is displayed on your screen with high contrast text, colour inversion and colour correction options. \",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Captions – Enjoy closed or open captioned multimedia content. Personalize your closed caption settings by adjusting character size, colour, opacity or font.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"BlackBerry Messenger – No matter who you’re chatting with, BBM\",\"type\":\"text\"},{\"text\":\"®\",\"type\":\"text\",\"marks\":[{\"type\":\"superscript\"}]},{\"text\":\" is designed to quickly get your messages to where they’re going. With BBM, you’ll know when your message has been delivered and read. Easily switch your BBM text to a BBM\",\"type\":\"text\"},{\"text\":\"®\",\"type\":\"text\",\"marks\":[{\"type\":\"superscript\"}]},{\"text\":\" Voice or BBM\",\"type\":\"text\"},{\"text\":\"®\",\"type\":\"text\",\"marks\":[{\"type\":\"superscript\"}]},{\"text\":\" Video conversation.1\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Alerts and Notifications – Customize alerts and notifications using tone, vibration and onscreen alerts. Know who is calling you without needing to look at the screen on your smartphone by assigning unique ringtones to your contacts.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"BlackBerry Keyboard and Typing Options – Type more efficiently with contextual autocorrection, next-word prediction, and a personalized learning engine that gets to know the way you type.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Google Now – Perform a variety of actions and tasks with your voice. Use Google Now to answer questions, make recommendations, and perform actions.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"1Data plan required. Check with your service provider for pricing details.\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":null},\"content\":[{\"text\":\"Hearing and Speech\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"BlackBerry Messenger – No matter who you’re talking to, BlackBerry\",\"type\":\"text\"},{\"text\":\"®\",\"type\":\"text\",\"marks\":[{\"type\":\"superscript\"}]},{\"text\":\" Messenger (BBM™) is designed to get your messages to where they’re going in no time. With BBM, you’ll know exactly when your message has been delivered and read1.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"BBM™ Video – Use the front-facing camera for face-to-face video chat with BBM Video.1\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Hearing aid compatibility – Certain models are rated for use with hearing aids.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"View ratings\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Learn about ratings for hearing aids (PDF)\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Google Hangouts – Use Hangouts to send messages, make a voice call, start a video call or share photos.1\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Text Messaging (SMS and MMS) – Communicate on the go with contacts who are using phones or other mobile devices that support SMS and/or MMS2.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Visual, Audible and Vibration Notifications – Receive notifications of incoming phone calls, text messages, emails and more by visual, audible and/or vibrating alerts.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Closed Captioning – Enjoy closed or open captioned multimedia content. Personalize your closed caption settings by adjusting character size, color, opacity or font.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Teletypewriter (TTY) Support – Connect your BlackBerry smartphone to a TTY device to make and receive calls from TTY devices.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"1 Data plan required. Check with your service provider for pricing and details.  \",\"type\":\"text\"},{\"type\":\"hard_break\"},{\"text\":\"2 Check with your service provider for availability, roaming arrangements and service plans.\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":null},\"content\":[{\"text\":\"Vision\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Google TalkBack – Access core applications without relying on visual cues. The TalkBack Screen Reader provides audible output of the visual information displayed on your screen.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"BrailleBack – Connect a supported braille display via Bluetooth to navigate and interact with your device using the keys on the display. BrailleBack works with TalkBack to provide a combined speech and braille experience.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Magnification – Zoom in or zoom out to increase or decrease the display magnification.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Text Features – Personalize how text is displayed on your screen with high contrast text, colour inversion and colour correction options. \",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Large Text and Adjustable Font Size – Personalize your font size settings to small, medium, large, or huge.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Google Now – Perform a variety of actions and tasks with your voice. Use Google Now to answer questions, make recommendations, and perform actions.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"BlackBerry Keyboard – Type more efficiently with contextual auto-correction, next-word prediction, and a personalized learning engine that gets to know the way you type.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Customizable Display – Customize your display with adaptive brightness and colour adjust. \",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Alerts and Notifications – Receive notifications of incoming calls, text messages, emails and more using tone, vibrate or on-screen alerts.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Key tone – Hear a confirming audio tone every time you press a key on your smartphone.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Event Sounds – Know when your smartphone battery is low or fully charged, and when physically connected to accessories without needing to look at your device screen through nonspeech audio alerts.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Assignable Ringtones – Know who is calling you or sending you an email without needing to look at the screen on your smartphone by assigning unique ringtones to your Contacts.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Speed dial – Add a number to your speed dial list to call your contacts with fewer keystrokes.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Built-In Speakerphone – Perfect for hands-free calls and convenient conference calls.\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":null},\"content\":[{\"text\":\"Mobility\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"BlackBerry Keyboard and Typing Options – Type more efficiently with contextual autocorrection, next-word prediction, and a personalized learning engine that gets to know the way you type. Your device gives you the option of using the touch screen keyboard or the slide-out touch keyboard with tactilely discernible keys.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Word Substitution – Replace specific text with preloaded text using Word Substitution to simplify typing and minimize the number of keystrokes required to write a message.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Google Now – Perform a variety of actions and tasks with your voice. Use Google Now to answer questions, make recommendations, and perform actions.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Nonslip surfaces – Hold your smartphone comfortably and with less effort.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Hands-free options – Use the integrated hands-free speakerphone, or connect your smartphone to a hands-free headset or Bluetooth headset.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Speed dial – Add a number to your speed dial list to call your contacts with fewer keystrokes.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Switch Access – Navigate screens on your device using external switches.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Alerts and notifications – Receive notifications of incoming calls, text messages, emails and more using tone, vibrate or on-screen alerts.\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":null},\"content\":[{\"text\":\"Cognitive\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Google Now – Perform a variety of actions and tasks with your voice. Use Google Now to answer questions, make recommendations, and perform actions.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Alerts and notifications – Customize alerts and notifications using tone, vibration and onscreen alerts. \",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"BlackBerry Keyboard and Typing Options – Type more efficiently with contextual autocorrection, next-word prediction, and a personalized learning engine that gets to know the way you type.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Spellcheck – Automatically check the spelling of your text and email messages.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Assignable Ringtone – Know who is calling you or sending you an email without needing to look at the screen on your smartphone by assigning unique ringtones to your Contacts.\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":null},\"content\":[{\"text\":\"Speech\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Push-delivery Technology – Text-based messages are delivered automatically to your smartphone and you can be notified as soon as they arrive.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Text Messaging (SMS and MMS) – Communicate on the go with contacts who are using phones or other mobile devices that support SMS and/or MMS1.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Instant Messaging – Take your instant messaging with you no matter where you are or what you’re doing.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Visual, Audible and Vibration Notifications – Receive notifications of incoming phone calls, text messages, emails and more in visual, audible and/or vibrating alerts.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"1 Check with your service provider for availability, roaming arrangements and service plans. Certain features outlined herein require a minimum version of BlackBerry device software.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Learn more at \",\"type\":\"text\"},{\"text\":\"support.google.com/accessibility/android\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"https://support.google.com/accessibility/android/?hl=en#topic=6007234\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":null,\"linktype\":\"url\"}}]}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Learn more about BlackBerry 10 accessibility solutions: \",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Get the PDF \",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"https://a.storyblok.com/f/286245462458556/86422d3f80/blackberry_10_accessibility_brochure_insert_20150115.pdf\",\"uuid\":\"116767704897480\",\"anchor\":null,\"custom\":null,\"target\":null,\"linktype\":\"asset\"}}]}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"To request a Voluntary Product Accessibility Template (VPAT) for BlackBerry software offerings or BlackBerry device software please contact \",\"type\":\"text\"},{\"text\":\"accessibility@blackberry.com\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"mailto:accessibility@blackberry.com\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":null,\"linktype\":\"url\"}}]}]},{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":null},\"content\":[{\"text\":\"Related Links\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Hearing aid compatibility with BlackBerry smartphones (PDF)\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Description of Hearing Aid Compliance Ratings (PDF)\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"TTY and Compatible BlackBerry smartphones (PDF)\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":null},\"content\":[{\"text\":\"BlackBerry Accessibility Developer Resources\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"BlackBerry Accessibility Developer Guide \",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"http://developer.blackberry.com/native/documentation/best_practices/accessibility/index.html\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":null,\"linktype\":\"url\"}}]}]},{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":null},\"content\":[{\"text\":\"More Information\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Alternative documentation formats will be provided upon request at no additional charge. 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Android™\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"/legal/android-eula\",\"uuid\":\"f59525e8-2888-4745-81a3-971ee2593eb2\",\"anchor\":null,\"custom\":null,\"target\":\"_self\",\"linktype\":\"story\"}}]}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"BBM Terms of Service\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Information about Accessibility for Ontarians with Disability Act (AODA)\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"/legal/blackberry-accessibility-aoda\",\"uuid\":\"4928777a-e239-4ca4-90f3-8b8c64d87872\",\"anchor\":null,\"custom\":null,\"target\":\"_self\",\"linktype\":\"story\"}}]}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Voluntary Product Accessibility 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These trademarks symbolize BlackBerry’s reputation and goodwill and serve to identify and distinguish its products, and services from those of others. Consumers expect that products, software or services bearing a BlackBerry trademark are manufactured or controlled by BlackBerry and are thus of consistently high quality. To maintain the distinctiveness of BlackBerry Trademarks, Logos \u0026 Imagery as representing BlackBerry’s products, software and services, BlackBerry must take steps to ensure that third parties do not use these assets in such a manner as to confuse consumers into believing there is an affiliation with BlackBerry or endorsement by BlackBerry, when in fact there is none. Thus, use of BlackBerry Trademarks, Logos \u0026 Imagery by third parties is not generally permitted except through express written BlackBerry authorization or license from BlackBerry.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"The \",\"type\":\"text\"},{\"text\":\"BlackBerry Trademark Public Use Guidelines\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"https://a.storyblok.com/f/286245462458556/c6b93c77c4/blackberrytrademarkspublicuseguidelines.pdf\",\"uuid\":116771742616002,\"anchor\":null,\"custom\":null,\"target\":null,\"linktype\":\"asset\"}}]},{\"text\":\" set out BlackBerry's standards for the permissible use of BlackBerry Word Marks.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Use of our BlackBerry Logos is reserved for licensed partners, including carriers, distribution partners and developers, who market BlackBerry devices and applications as part of their offerings. Standards for permissible use are set out in the BlackBerry Branding Guidelines for Trademark Licensees. Licensed partners can obtain a copy of the BlackBerry Branding Guidelines for Trademark Licensees by contacting their authorized representative of the BlackBerry Brand Marketing Team.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"ALL RIGHTS RESERVED BY BlackBerry. BlackBerry reserves the right to object to unfair uses, misuses or infringements of its trademarks, copyright rights or other violation of its legal rights..\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"© 2017 BlackBerry Limited. 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Please refer to the “\",\"type\":\"text\"},{\"text\":\"Contact Us\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"#contact-us\",\"uuid\":null,\"anchor\":null,\"custom\":{},\"target\":\"_self\",\"linktype\":\"url\"}}]},{\"text\":\"” section for details about the BlackBerry entity responsible for the Processing of your personal data as data controller.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"This Policy also explains how our products, services and technologies use your personal data. It applies to our collection, use, transfer, storage, and disclosure (“Process” or “Processing”) of your personal data when you visit our websites, register to attend an event, download and install any of our products, including consumer and mobile versions of our products, or utilize any of our online or offline services (collectively referred to as “BlackBerry Solutions”). This Policy further describes BlackBerry’s practices with respect to the Processing of your personal data.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Product privacy data sheets associated with a particular BlackBerry Solution provide additional information about BlackBerry’s Processing of your personal data in relation to that particular BlackBerry Solution (“Privacy Data Sheets”) and are available on the \",\"type\":\"text\"},{\"text\":\"BlackBerry Privacy Resources\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"/legal/privacy-notice/additional-privacy-resources\",\"uuid\":\"b73aa687-05b8-41e8-8bb3-2d50020b6a2c\",\"anchor\":null,\"custom\":null,\"target\":\"_self\",\"linktype\":\"story\"}}]},{\"text\":\" web page.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"BlackBerry may provide translations of the English language version of this Privacy Policy and supporting resources for your convenience. In the event of any conflict between the English language version and the translation, the \",\"type\":\"text\"},{\"text\":\"English language version\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"/legal/privacy-notice\",\"uuid\":\"0d21eca8-84f1-4cae-bebb-404b8e00cb79\",\"anchor\":null,\"custom\":{},\"target\":\"_self\",\"linktype\":\"story\"}}]},{\"text\":\" shall prevail.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"This Policy covers the following topics:\",\"type\":\"text\"}]},{\"type\":\"ordered_list\",\"attrs\":{\"order\":1},\"content\":[{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Why we collect and use your personal data\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"#1-why-we-collect-and-use-your-personal-data\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":\"_self\",\"linktype\":\"url\"}}]}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"What we collect and how we use your personal data\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"#2-what-we-collect-and-how-we-use-your-personal-data\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":\"_self\",\"linktype\":\"url\"}}]}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Legal bases BlackBerry relies upon to Process personal 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data\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"#5-sharing-of-your-personal-data\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":\"_self\",\"linktype\":\"url\"}}]}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Information sharing to support Third-Party Offerings\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"#6-information-sharing-to-support-third-party-offerings\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":\"_self\",\"linktype\":\"url\"}}]}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"International transfers of your personal data\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"#7-international-transfers-of-your-personal-data\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":\"_self\",\"linktype\":\"url\"}}]}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"How we protect your personal data\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"#8-how-we-protect-your-personal-data\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":\"_self\",\"linktype\":\"url\"}}]}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"How long we store your personal data\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"#9-how-long-we-store-your-personal-data\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":\"_self\",\"linktype\":\"url\"}}]}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Marketing communications from BlackBerry\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"#10-marketing-communications-from-blackberry\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":\"_self\",\"linktype\":\"url\"}}]}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Service-related communications from BlackBerry\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"#11-service-related-communications-from-blackberry\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":\"_self\",\"linktype\":\"url\"}}]}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Your personal data rights\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"#12-your-personal-data-rights\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":\"_self\",\"linktype\":\"url\"}}]}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Withdrawing your consent\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"#13-withdrawing-your-consent\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":\"_self\",\"linktype\":\"url\"}}]}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Additional disclosures for California residents\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"#14-additional-disclosures-for-california-residents\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":\"_self\",\"linktype\":\"url\"}}]}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Additional disclosures regarding Colorado, Connecticut, Utah and Virginia\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"#15-additional-disclosures-regarding-colorado-connecticut-utah-and-virginia\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":\"_self\",\"linktype\":\"url\"}}]}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Additional disclosures regarding Nevada\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"#16-additional-disclosures-regarding-nevada\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":\"_self\",\"linktype\":\"url\"}}]}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Additional disclosures regarding EEU/UK personal data\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"#17-additional-disclosures-regarding-eeauk-personal-data\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":\"_self\",\"linktype\":\"url\"}}]}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Contact us\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"#18-contact-us\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":\"_self\",\"linktype\":\"url\"}}]}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Updates to our Privacy Policy\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"#19-updates-to-our-privacy-policy\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":\"_self\",\"linktype\":\"url\"}}]}]}]}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Related Links:\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]}]},{\"type\":\"bullet_list\",\"content\":[{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"BlackBerry Sales, Support and License Agreements\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"/legal\",\"uuid\":\"f67755bb-17d2-4d91-b0cd-a75d334105fd\",\"anchor\":null,\"custom\":{},\"target\":\"_self\",\"linktype\":\"story\"}}]}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"BlackBerry Solutions Subprocessors\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"/legal/privacy-notice/subprocessors\",\"uuid\":\"5a225aa8-98ea-458a-9ae1-1705b3bbbf79\",\"anchor\":null,\"custom\":{},\"target\":\"_self\",\"linktype\":\"story\"}}]}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"BlackBerry Cookie and Tracking Technologies Notice\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"/legal/cookies\",\"uuid\":\"ba3b6dd4-af1c-4074-a93b-5856d008beaa\",\"anchor\":null,\"custom\":{},\"target\":\"_self\",\"linktype\":\"story\"}}]}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"BlackBerry Product Privacy Data Sheets\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"/legal/privacy-notice/additional-privacy-resources\",\"uuid\":\"b73aa687-05b8-41e8-8bb3-2d50020b6a2c\",\"anchor\":null,\"custom\":{},\"target\":\"_self\",\"linktype\":\"story\"}}]}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"BlackBerry Privacy Resources\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"/legal/privacy-notice/additional-privacy-resources\",\"uuid\":\"b73aa687-05b8-41e8-8bb3-2d50020b6a2c\",\"anchor\":null,\"custom\":{},\"target\":\"_self\",\"linktype\":\"story\"}}]}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"BlackBerry Transparency Report\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"/legal/privacy-notice/transparency-report/archive/2025/transparency-report-july\",\"uuid\":\"00f3cece-6ced-4418-b8d8-ed2d1dba44e3\",\"anchor\":null,\"custom\":{},\"target\":\"_self\",\"linktype\":\"story\"}}]}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"BlackBerry Customer DPA\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"https://a.storyblok.com/f/286245462458556/a6563b50c9/blackberry-customer-dpa.pdf\",\"uuid\":null,\"anchor\":null,\"custom\":{},\"target\":\"_self\",\"linktype\":\"asset\"}}]}]}]}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":null},\"content\":[{\"text\":\"1. Why we collect and use your personal data\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"BlackBerry collects and uses your personal data for the following purposes:\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":null},\"content\":[{\"text\":\"Marketing, events, and promotions\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]}]},{\"type\":\"bullet_list\",\"content\":[{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Deliver information, including advertising, about our company and BlackBerry Solutions\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Allow you to register for and attend webinars, events, and conferences\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Improve the operation of our websites and effectiveness of marketing campaigns\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Administer contests, promotions, surveys and focus groups\",\"type\":\"text\"}]}]}]},{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":null},\"content\":[{\"text\":\"Deliver services, improve products and provide customer support\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]}]},{\"type\":\"bullet_list\",\"content\":[{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Facilitate the evaluation, purchase, and delivery of BlackBerry Solutions\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Design, develop, and understand the use of BlackBerry Solutions\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Enable access to BlackBerry Solutions, download software, submit feature enhancement requests and participate in community forums\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Support your use of BlackBerry Solutions, provide technical support, and resolve issues\",\"type\":\"text\"}]}]}]},{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":null},\"content\":[{\"text\":\"Improve internal operations\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]}]},{\"type\":\"bullet_list\",\"content\":[{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Analyze your use of BlackBerry Solutions to drive improvements\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Manage our sales and marketing activities, and measure corporate performance\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Manage business continuity and disaster recovery operations\",\"type\":\"text\"}]}]}]},{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":null},\"content\":[{\"text\":\"Fraud prevention, security, and compliance\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]}]},{\"type\":\"bullet_list\",\"content\":[{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Protect the security and integrity of BlackBerry Solutions and data\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Prevent fraudulent transactions, protect our intellectual property and other assets\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Enforce BlackBerry’s legal rights and meet legal compliance obligations including corporate reporting, legal and regulatory compliance and fiduciary obligations\",\"type\":\"text\"}]}]}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"BlackBerry will only Process personal data when we have a fair and lawful basis for the activity, including:\",\"type\":\"text\"}]},{\"type\":\"bullet_list\",\"content\":[{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"where you have given your consent, which you may revoke at any time with effect for the future, to Process your personal data for a specific purpose, such as subscribing to receive marketing email or other communications from us about BlackBerry Solutions;\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"as necessary to fulfill or perform a contract we enter into with you, such as when BlackBerry Solutions are installed on a computer or mobile device, and providing technical support of BlackBerry Solutions;\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"when we have a legal obligation, or the Processing is in the public interest or in furtherance of a vital interest;\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"the Processing is necessary to further our legitimate interests, which may include the performance of a contract with the organization you work for, improvement of our products or services, securing our systems and to protect against fraud, or to act on your request, such as when you request a whitepaper, register to attend a webinar, or make inquiries about BlackBerry Solutions.\",\"type\":\"text\"}]}]}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":null},\"content\":[{\"text\":\"2. What we collect and how we use your personal data\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":null},\"content\":[{\"text\":\"When visiting our websites or accessing BlackBerry account services\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"We automatically collect and aggregate information when you visit our websites, interact with chatbots, use accounts you create to access customer support services, or \",\"type\":\"text\"},{\"text\":\"contact us\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"#18-contact-us\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":\"_self\",\"linktype\":\"url\"}}]},{\"text\":\". We use technologies, such as cookies, to enable functionality, measure website performance, and provide relevant information when you visit or return to our websites. We may also use this information to determine the effectiveness of content on our websites or the email messages you’ve received. For more information about the cookies we use, including how to manage cookies on your device and how to withdraw your consent to non-necessary cookies, please see our \",\"type\":\"text\"},{\"text\":\"BlackBerry Cookie and Tracking Technologies Notice\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"/legal/cookies\",\"uuid\":\"ba3b6dd4-af1c-4074-a93b-5856d008beaa\",\"anchor\":null,\"custom\":null,\"target\":\"_self\",\"linktype\":\"story\"}}]},{\"text\":\".\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"This information helps our websites work correctly, provide information about BlackBerry Solutions and supports our efforts to understand our customers’ interests.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"We collect the following types of information from you when you visit our websites and apps:\",\"type\":\"text\"}]},{\"type\":\"bullet_list\",\"content\":[{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Device and browser information:\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" We collect information about the device and browser you use when visiting our websites, including information such as the Internet Protocol (IP) address of the device, your preferred language, the type of device you use, the device operating system and browser type.\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Geolocation:\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" We may derive the approximate geographic location, such as country, region, state, or city based upon the IP address of the device used when visiting our website to analyze traffic and improve performance of our site.\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Browsing activity:\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" We collect information about how you browse our websites, including the address of referring websites, the pages you visit, how you interact with content, and the path you take through our websites.\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Social media features:\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" Our websites allow you to share information on your social media platform of choice, such as Facebook, X, and LinkedIn. These features are generally recognizable by their third-party logo and may collect your IP address, the page you are visiting on our site, and set a cookie to enable the feature to work properly when you use this functionality.\",\"type\":\"text\"}]}]}]},{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":null},\"content\":[{\"text\":\"When requesting information or registering for an event or webinar\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"You may sign up to receive information about our company, BlackBerry Solutions, industry news and information, register to participate in our partner program, or register to attend an event or webinar on our website. Based on your consent, we may send you electronic communications to keep you informed of changes to BlackBerry Solutions.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Your personal data will be accessed by authorized BlackBerry personnel to deliver the requested information and market to you in compliance with this Policy and applicable laws on direct marketing. We may also provide your personal data to third-party service providers to help us deliver the information you requested, support event activities, or provide updates about BlackBerry products and services. Third-party service providers are not permitted to use your information for any other purposes and are required to adhere to personal data protection laws.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"The personal data we collect to deliver the information you requested, or register you for an event, may include your name, job title, company name, email address, country, phone number and recent web activity.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"You can update your information, review your communication preferences, or stop receiving further communications from us by following the instructions contained within each communication we send you.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"If you are registering for an event that is co-sponsored by another organization, you will be informed at the time of registration what data will be shared with that organization.\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":null},\"content\":[{\"text\":\"Personal data collected when registering with our support portals\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Customers, partners and developers may register to access web portals to gain access to documentation, support content, download software, manage licenses, participate in a developer community, submit customer requests, and enroll in our partner program. The personal data we collect may include your name, job title, company name, email address, mailing address, phone number and recent web activity. \",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":null},\"content\":[{\"text\":\"When using our products, software and services\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"As part of using our products, software and services we collect information, including personal data, that is necessary to perform those services, provide our products and software to you, manage licenses, communicate with customers and to improve and develop BlackBerry Solutions. Details on the personal data collected by specific BlackBerry Solutions are provided in the \",\"type\":\"text\"},{\"text\":\"BlackBerry Privacy Resources\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"/legal/privacy-notice/additional-privacy-resources\",\"uuid\":\"b73aa687-05b8-41e8-8bb3-2d50020b6a2c\",\"anchor\":null,\"custom\":null,\"target\":\"_self\",\"linktype\":\"story\"}}]},{\"text\":\" web page.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"When providing professional services to our clients, BlackBerry may collect personal data from our clients, users of our clients' networks and systems, and systems that connect to our clients' networks and systems. The collection and use of this personal data are limited to providing the professional service to the client. Authorized BlackBerry personnel will access personal data and we may transfer personal data to third-party service providers to help us provide these services.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"To find out more about the personal data collected by BlackBerry Solutions, see the \",\"type\":\"text\"},{\"text\":\"BlackBerry Privacy Resources\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"/legal/privacy-notice/additional-privacy-resources\",\"uuid\":\"b73aa687-05b8-41e8-8bb3-2d50020b6a2c\",\"anchor\":null,\"custom\":null,\"target\":\"_self\",\"linktype\":\"story\"}}]},{\"text\":\" web page.\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":null},\"content\":[{\"text\":\"When you communicate with us\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"When you contact BlackBerry to learn more about BlackBerry Solutions and obtain technical support, we may collect voice calls and related recordings and transcripts, emails and messages, interactions with chatbots available to you on our websites.\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":null},\"content\":[{\"text\":\"When purchasing training courses or consumer products from us\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"When purchasing training courses, consumer products and related offerings, we use PCI/DSS-compliant services provided by third-party service providers to process payments. BlackBerry does not store or have access to your payment card information.\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":null},\"content\":[{\"text\":\"Aggregated or anonymous data\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"BlackBerry may derive aggregated or anonymous data (i.e., data that is not associated with/linked to an identifiable individual or organization) from data collected through BlackBerry Solutions. BlackBerry may use aggregated/anonymous data for any lawful business purpose (including, without limitation, to develop and improve the BlackBerry Solutions and to create and distribute reports and other materials).\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"To find out more about the personal data collected by BlackBerry Solutions, see the \",\"type\":\"text\"},{\"text\":\"BlackBerry Privacy Resources\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"/legal/privacy-notice/additional-privacy-resources\",\"uuid\":\"b73aa687-05b8-41e8-8bb3-2d50020b6a2c\",\"anchor\":null,\"custom\":null,\"target\":\"_self\",\"linktype\":\"story\"}}]},{\"text\":\" web page.\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":null},\"content\":[{\"text\":\"3. Legal bases BlackBerry relies upon to Process personal data\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"BlackBerry relies upon several legal bases to Process personal data, including your consent, which is revocable, our performance of a contract that we have entered into with you, in compliance with legal obligations, protection of the vital interest of an individual, performance of an activity in the public interest, as well as our own legitimate interests as a company or those of third parties provided that these are not outweighed by your interests, rights and freedoms.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"How we apply these legal bases to the purposes described in our Privacy Policy is as follows:\",\"type\":\"text\"}]},{\"type\":\"table\",\"content\":[{\"type\":\"tableRow\",\"content\":[{\"type\":\"tableHeader\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Purpose\",\"type\":\"text\"}]}]},{\"type\":\"tableHeader\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Consent\",\"type\":\"text\"}]}]},{\"type\":\"tableHeader\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Contract\",\"type\":\"text\"}]}]},{\"type\":\"tableHeader\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Legal Obligation\",\"type\":\"text\"}]}]},{\"type\":\"tableHeader\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Vital or Public Interest\",\"type\":\"text\"}]}]},{\"type\":\"tableHeader\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Legitimate Interest\",\"type\":\"text\"}]}]}]},{\"type\":\"tableRow\",\"content\":[{\"type\":\"tableCell\",\"attrs\":{\"colspan\":6,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Marketing, Events and Promotions\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]}]}]}]},{\"type\":\"tableRow\",\"content\":[{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Deliver information (including advertising) about our company, BlackBerry 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you to register for webinars, events, and 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BlackBerry’s legal rights and ensure it meets legal compliance obligations including corporate reporting, legal and regulatory compliance and fiduciary obligations\",\"type\":\"text\"}]}]},{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null}}]},{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null}}]},{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"●\",\"type\":\"text\"}]}]},{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null}}]},{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"●\",\"type\":\"text\"}]}]}]}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":null},\"content\":[{\"text\":\"4. Sources of personal data\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":null},\"content\":[{\"text\":\"Information collected directly from you\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Before using BlackBerry Solutions, you may be required to agree to an applicable supplemental notice that may contain additional information regarding BlackBerry’s Processing of your personal data.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"If you provide BlackBerry with personal data about another person, you are responsible for ensuring that you have that individual’s consent to do so or that you are otherwise legally authorized to do so.\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":null},\"content\":[{\"text\":\"Information from third parties\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"We may receive information about you from our partners you’ve engaged with, as well as information about you or your company from third-party service providers to supplement the information you provided directly to us. This enables us to provide more relevant information about our company, products and services to you.\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":null},\"content\":[{\"text\":\"Use of third-party cookies\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"BlackBerry and its partners, including advertising networks, use cookies and other tracking technologies to manage our advertising delivered on other sites. We may display targeted advertisements to you while you are using our apps, visiting other company’s websites based on information we obtain from you, or from third parties. The use of cookies is discussed in the \",\"type\":\"text\"},{\"text\":\"BlackBerry Cookie and Tracking Technologies Notice\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"/legal/cookies\",\"uuid\":\"ba3b6dd4-af1c-4074-a93b-5856d008beaa\",\"anchor\":null,\"custom\":null,\"target\":\"_self\",\"linktype\":\"story\"}}]},{\"text\":\".\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":null},\"content\":[{\"text\":\"5. Sharing of your personal data\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"We do not sell, lease, or trade the personal data we collect from you. We may transfer your personal data to other BlackBerry entities for the purposes outlined in this Policy. We may provide access or transfer your personal data to authorized BlackBerry personnel, and third-party service providers, including service providers and processors as defined under the California Consumer Privacy Act and the European Union’s (“EU”) General Data Protection Regulation (“GDPR”), respectively. This includes third-party service providers who help us market, provide support, maintain or service BlackBerry Solutions, or otherwise support our business operations.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"The personal data shared with BlackBerry entities may include: your contact information, such as your name, e-mail address, telephone number, mailing address, country/region, company name, and job title, along with your recent interactions with our business applications, and event attendance.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"BlackBerry also utilizes third-party service providers, such as advertising networks, to deliver targeted advertisements using aggregated personal data that is derived from profile data Processed by BlackBerry and provides such third-parties with general statistics relating to the advertisements delivered. Please visit “\",\"type\":\"text\"},{\"text\":\"Withdrawing your consent\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"#13-withdrawing-your-consent\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":\"_self\",\"linktype\":\"url\"}}]},{\"text\":\"” below for more information on managing marketing or commercial communications from BlackBerry.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"BlackBerry requires our third-party service providers to take commercially reasonable steps to safeguard your personal data, comply with applicable laws and regulations, and to not use your personal data for other purposes unless you have provided consent, or an alternative lawful basis exists to do so.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Because BlackBerry must comply with applicable laws including local legislation, regulations and the orders of courts or other lawful authorities, other lawful requests, or official legal processes, or pursue our legitimate interests to enforce or establish our legal rights, we may sometimes be required to disclose your personal data to government agencies and law enforcement officials. Necessary circumstances when this may occur include response to subpoenas, court orders, other legal process or as required by law or to prevent or take action regarding suspected illegal activities, fraud or software piracy, and situations involving potential threats to the physical safety of any person, or in cases where we believe our intellectual property rights may be violated. For more information, please visit \",\"type\":\"text\"},{\"text\":\"BlackBerry’s Lawful Access Principles and other Corporate Responsibility Practices\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"https://www.blackberry.com/us/en/company/corporate-responsibility/responsibility\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":\"_self\",\"linktype\":\"url\"}}]},{\"text\":\" and \",\"type\":\"text\"},{\"text\":\"BlackBerry’s Transparency Report\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"/legal/privacy-notice/transparency-report/archive/2025/transparency-report-july\",\"uuid\":\"00f3cece-6ced-4418-b8d8-ed2d1dba44e3\",\"anchor\":null,\"custom\":{},\"target\":\"_self\",\"linktype\":\"story\"}}]},{\"text\":\".\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"We may also provide access to, assign, or disclose your personal data, where absolutely necessary, in connection with a corporate transaction, such as a merger, acquisition, or purchase of all or a portion of our company assets.\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":null},\"content\":[{\"text\":\"6. Information sharing to support Third-Party Offerings\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"When you download software or utilize services provided by third parties (a “Third-Party Offering”), personal data from your computer or device or other BlackBerry Solutions may be accessed by such third parties. When you purchase or use a Third-Party Offering, such as a product, service or software, a paid content subscription service or downloaded application, BlackBerry may share certain personal data with the third-party for purposes of providing you with the Third-Party offering and your personal data will then be subject to the third-party’s privacy policy. We encourage all our users to learn about the privacy practices of such third parties before agreeing to purchase or obtain their products, services or software.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"BlackBerry uses contractual or other means to provide a comparable level of protection while the personal data is being Processed by our service providers. It is BlackBerry’s policy to enter into confidentiality obligations or employ other lawful data transfer mechanisms with any third-party that obtains confidential information including personal data from BlackBerry to ensure it is adequately protected.\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":null},\"content\":[{\"text\":\"7. International transfers of your personal data\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"$7e\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":null},\"content\":[{\"text\":\"Transfers to Canada from EU based on adequacy\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"BlackBerry is a Canadian company headquartered in Waterloo, Ontario. For lawful transfers of personal data to Canada from the European Economic Area (“EEA”) / United Kingdom of Great Britain (“UK”), BlackBerry relies on the EU’s / UK recognition of the adequacy of Canada’s Privacy law, the Personal Information and Electronic Documents Act (“PIPEDA”), as a lawful mechanism for the transfer of personal data to recipients subject to PIPEDA, which governs how BlackBerry can collect, use, and disclose personal data. Since 2001, PIPEDA has given Canada the benefit of an adequacy decision by the EU Commission. This decision is an acknowledgement by the EU Commission / UK that PIPEDA affords an adequate level of personal data protection to customers that entrust personal data to BlackBerry and allows transfers on the basis of an adequacy determination pursuant to Article 45 of the GDPR..\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":null},\"content\":[{\"text\":\"Transfers under EU Standard Contractual Clauses and UK Data Transfer Addendum\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"As a Data Processor under GDPR, BlackBerry regularly executes with its EU and UK customers or customers with GDPR compliance obligations (Data Controllers) Data Protection Addenda that incorporate the current EU Standard Contractual Clauses and UK Data Transfer Addendum to ensure an adequate level of protection throughout the data Processing lifecycle. This includes BlackBerry’s use of third-party service providers, who are required to Process personal data under comparable terms and conditions.\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":null},\"content\":[{\"text\":\"8. How we protect your personal data\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"We take commercially reasonable measures, including physical, administrative and technical safeguards, to protect your personal data from unauthorized access, use, alteration, destruction and disclosure. Despite our taking reasonable security precautions and processes, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect all data we collect and Process, we cannot guarantee the security of any data you transmit to or from our sites, and you do so at your own risk. If you have reason to believe that your Personal Data may no longer be secure (for example, if you feel that the security of an account has been compromised), please \",\"type\":\"text\"},{\"text\":\"notify us immediately\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"#contact-us\",\"uuid\":null,\"anchor\":null,\"custom\":{},\"target\":\"_self\",\"linktype\":\"url\"}}]},{\"text\":\".\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"BlackBerry products and services maintain certifications including ISO/IEC 27001:2013 and ISO/IEC 27018:2015. BlackBerry also undergoes AICPA Service Organization Control (SOC 2 Type 2) audits each year for specific products and services. These reports are made available to our clients and partners under a suitable non-disclosure agreement. For more details about which certifications are applicable to the product or service you are using, please see our \",\"type\":\"text\"},{\"text\":\"BlackBerry Certifications\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"/secure-communications/certifications\",\"uuid\":\"0a03936b-c2fa-4326-b8e0-237a014e6e33\",\"anchor\":null,\"custom\":{},\"target\":\"_self\",\"linktype\":\"story\"}}]},{\"text\":\" page. \",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":null},\"content\":[{\"text\":\"9. How long we store your personal data\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"We retain your personal data for the period necessary to fulfill the purposes for which it was collected and for a reasonable period thereafter to comply with our legal obligations, and contractual and business operational requirements. With relation to personal data collected by BlackBerry Solutions, we retain information during the term of the agreement, based upon instructions provided by our customers, or for shorter periods of time as described in the applicable \",\"type\":\"text\"},{\"text\":\"Product Privacy Data Sheet\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"/legal/privacy-notice/additional-privacy-resources\",\"uuid\":\"b73aa687-05b8-41e8-8bb3-2d50020b6a2c\",\"anchor\":null,\"custom\":null,\"target\":\"_self\",\"linktype\":\"story\"}}]},{\"text\":\" or other product or service documentation.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"At the expiry of the applicable data retention periods, BlackBerry will take steps to have your personal data deleted, aggregated or made anonymous, unless further retention is required by applicable laws. Consistent with good business practice, BlackBerry continues to evolve our controls, schedules and practices for information and records retention and destruction which apply to your personal data.\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":null},\"content\":[{\"text\":\"10. Marketing communications from BlackBerry\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"$7f\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"An unsubscribe mechanism is included with every BlackBerry marketing or commercial communication. You can update your information, review your communication preferences, or stop receiving further communications from us by following the instructions contained within each communication we send you. You may also update your marketing preferences at any time by going to \",\"type\":\"text\"},{\"text\":\"http://www.blackberry.com/unsubscribe\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"http://www.blackberry.com/unsubscribe\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":null,\"linktype\":\"url\"}}]},{\"text\":\".\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Please visit the section below in “\",\"type\":\"text\"},{\"text\":\"Withdrawing your consent\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"#13-withdrawing-your-consent\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":\"_self\",\"linktype\":\"url\"}}]},{\"text\":\"“ for more information on managing marketing or commercial communications from BlackBerry.\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":null},\"content\":[{\"text\":\"11. Service-related communications from BlackBerry\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"BlackBerry may also send you certain service-related communications. For example, BlackBerry may send a welcome email or message when you first activate a BlackBerry Offering to inform you about the service and its terms, to notify you of important changes, to tell you how to manage your credentials or account, to provide service infrastructure notifications or information about upgrades or updates, to provide warranty information, product recall information, safety or security information, or for surveys of current or former users. Because such service-related communications are necessary for the use of your BlackBerry Solutions, you may not opt-out of receiving these communications.\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":null},\"content\":[{\"text\":\"12. Your personal data rights\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"At BlackBerry we aim to provide the transparency you need to exercise your rights. Below you will find information on your personal data rights as well as how to make requests.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"If you are a resident in the EEA/UK and covered by the (UK) GDPR, BlackBerry is the Data Controller of your personal data, except where BlackBerry Solutions have been deployed within an organization, such as your workplace or business, where BlackBerry would then act as a Data Processor under the GDPR.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"If you are a resident of the State of California, your rights are addressed in this Policy under Your California privacy rights and BlackBerry’s practices.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Depending on the jurisdiction where you are located, you may also have the right to contact your local data protection supervisory authority to lodge a complaint against BlackBerry.\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":null},\"content\":[{\"text\":\"Accessing, rectifying and deleting your personal data\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Upon written request, BlackBerry will inform you whether it holds personal data about you and provide you with your personal data within a reasonable timeframe and at minimal or no cost in accordance with applicable laws. If you identify an inaccuracy or incompleteness in your personal data, BlackBerry will amend your information and notify any third parties as required by applicable laws.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Upon written request, and to the extent authorized under applicable law, BlackBerry will also erase any personal data it holds about you using reasonably appropriate technical measures when:\",\"type\":\"text\"}]},{\"type\":\"bullet_list\",\"content\":[{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"it is no longer necessary to Process your personal data;\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"you withdraw your consent to Processing unless some other lawful basis exists for BlackBerry to continue to Process your personal data;\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"you object to the Processing and no overriding legitimate grounds exist for BlackBerry to Process your personal data;\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"the personal data has not been lawfully Processed by BlackBerry; or\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"you have a legal obligation imposed under EU or EU member state law to which BlackBerry is subject.\",\"type\":\"text\"}]}]}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"You may exercise aforementioned rights at any time by notifying the BlackBerry Privacy Office at \",\"type\":\"text\"},{\"text\":\"privacyoffice@blackberry.com\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"mailto:privacyoffice@blackberry.com\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":null,\"linktype\":\"url\"}}]},{\"text\":\".\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"In certain situations, and depending on applicable laws, BlackBerry may not be able to provide you a copy of your personal data it holds about you if access may adversely affect the rights and freedoms of others. For example, BlackBerry may not provide access to personal data if doing so:\",\"type\":\"text\"}]},{\"type\":\"bullet_list\",\"content\":[{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"would likely reveal personal data about a third-party;\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"would reveal BlackBerry or third-party confidential information;\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"could reasonably be expected to threaten the life or security of another individual;\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"includes information that is protected by solicitor or attorney client privilege; or\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"includes information that was Processed in relation to the investigation of a breach of an agreement or a contravention of a law.\",\"type\":\"text\"}]}]}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"In order to safeguard your personal data from unauthorized access, BlackBerry may ask that you provide sufficient information to identify yourself prior to providing access to your personal data.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Depending on the circumstances and subject to applicable laws, BlackBerry may deny processing your request or charge a reasonable fee if:\",\"type\":\"text\"}]},{\"type\":\"bullet_list\",\"content\":[{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"we are unable to verify and authenticate your identity;\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"it is unreasonably repetitive or automated; or\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"otherwise excessive, for example if the request is malicious in intent and is being used to harass BlackBerry or its employees with no other purpose pursued than to cause disruption.\",\"type\":\"text\"}]}]}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":null},\"content\":[{\"text\":\"13. Withdrawing your consent\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"At any time, you may withdraw your consent for BlackBerry to Process your personal data in the future in accordance with this Policy (to the extent we base Processing on consent), subject to legal or contractual restrictions. For example, although you can use BlackBerry Solutions for some purposes without providing us with any personal data, BlackBerry may need to Process personal data for some services, including those that require payment or involve an ongoing relationship such as registration or subscription services. As such, BlackBerry may continue to use your personal data as may be required to provide you with requested services, and to the extent that BlackBerry is contractually obligated to do so or as necessary to enforce any contractual obligations you may have with BlackBerry. If you refuse to provide BlackBerry with the personal data it requires or later withdraw your consent to use and disclose this information, BlackBerry may no longer be able to provide you with your BlackBerry Solutions.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"You may withdraw your consent at any time by notifying the Privacy Office at BlackBerry at \",\"type\":\"text\"},{\"text\":\"privacyoffice@blackberry.com\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"mailto:privacyoffice@blackberry.com\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":null,\"linktype\":\"url\"}}]},{\"text\":\".\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Marketing or commercial communications: You may unsubscribe from receiving marketing or commercial communications about BlackBerry or BlackBerry Solutions by:\",\"type\":\"text\"}]},{\"type\":\"bullet_list\",\"content\":[{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"clicking the unsubscribe link at the end of any marketing or commercial communication from BlackBerry;\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"by indicating your preference at \",\"type\":\"text\"},{\"text\":\"www.blackberry.com/unsubscribe\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"http://www.blackberry.com/unsubscribe\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":null,\"linktype\":\"url\"}}]},{\"text\":\"; or\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"by writing to BlackBerry Privacy Office c/o BlackBerry (attention Legal Department), 2200 University Avenue East, Waterloo, Ontario, Canada, N2K 0A7 and advising what particular types of marketing or commercial communications you no longer wish to receive.\",\"type\":\"text\"}]}]}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":null},\"content\":[{\"text\":\"14. Additional disclosures for California residents\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"This “Additional disclosures for California residents” section is intended to describe our practices and your rights under the California Consumer Privacy Act (“CCPA”), as amended by the California Privacy Rights Act (“CPRA”) (Civil Code Section 1798.100, et seq.) (collectively “California Law”). This section provides rights and other terms relating to your personal data that are in addition to those provided in this Policy (see above). These additional rights and other terms are only available to California residents about whom we collect personal data. This section takes precedence over the Policy with respect to your personal data for California residents if there is a conflict between the two. Any terms not defined in this section have the same meaning as defined in California Law. Additionally, any reference to personal data in this section has the same meaning as personal information as defined by California Law.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"We do not sell, rent or lease your personal data we collect from you. We may share your personal data with third parties or allow them to collect personal data from our sites or services if those third parties are authorized service providers or business partners who have agreed to our contractual limitations as to their retention, use, and disclosure of such personal data, or if you use BlackBerry sites or services to interact with third parties or direct us to disclose your personal data to third parties.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"BlackBerry Solutions are not directed to individuals aged 16 and under or those not of the age of majority in your jurisdiction, and we request that these individuals, or others on their behalf, not provide us with their data. We do not knowingly sell or share the personal data of consumers under 16 years of age.\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":null},\"content\":[{\"text\":\"What Personal Data We Collect\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Over the past 12 months, we may have collected the following personal data from California residents:\",\"type\":\"text\"}]},{\"type\":\"bullet_list\",\"content\":[{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Identifiers or other elements of personal data under \",\"type\":\"text\"},{\"text\":\"California Civil Code Section 1798.80\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"https://leginfo.legislature.ca.gov/faces/codes_displaySection.xhtml?sectionNum=1798.80.\u0026\u0026lawCode=CIV\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":\"_blank\",\"linktype\":\"url\"}}]},{\"text\":\" such as those described in “\",\"type\":\"text\"},{\"text\":\"What we collect and how we use your personal data\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"#2-what-we-collect-and-how-we-use-your-personal-data\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":\"_self\",\"linktype\":\"url\"}}]},{\"text\":\"” above.\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Commercial information about products or services as described in “\",\"type\":\"text\"},{\"text\":\"When using our products, software and services\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"#2-what-we-collect-and-how-we-use-your-personal-data\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":\"_self\",\"linktype\":\"url\"}}]},{\"text\":\"” above.\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Internet activity when you interact with BlackBerry’s website as described in “\",\"type\":\"text\"},{\"text\":\"When visiting our websites or accessing BlackBerry account services\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"#2-what-we-collect-and-how-we-use-your-personal-data\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":\"_self\",\"linktype\":\"url\"}}]},{\"text\":\"” above and the \",\"type\":\"text\"},{\"text\":\"BlackBerry Cookie and Tracking Technologies Notice\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"/legal/cookies\",\"uuid\":\"ba3b6dd4-af1c-4074-a93b-5856d008beaa\",\"anchor\":null,\"custom\":null,\"target\":\"_self\",\"linktype\":\"story\"}}]},{\"text\":\".\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Approximate geolocation data such as IP address as described in “\",\"type\":\"text\"},{\"text\":\"When visiting our websites or accessing BlackBerry account services\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"#2-what-we-collect-and-how-we-use-your-personal-data\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":\"_self\",\"linktype\":\"url\"}}]},{\"text\":\"” and the \",\"type\":\"text\"},{\"text\":\"BlackBerry Cookie and Tracking Technologies Notice\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"/legal/cookies\",\"uuid\":\"ba3b6dd4-af1c-4074-a93b-5856d008beaa\",\"anchor\":null,\"custom\":null,\"target\":\"_self\",\"linktype\":\"story\"}}]},{\"text\":\".\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Inferences drawn from any of the information identified above.\",\"type\":\"text\"}]}]}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"For information on how we collect your personal data and the uses of the personal data, please refer to the “\",\"type\":\"text\"},{\"text\":\"What we collect and how we use your personal data\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"#2-what-we-collect-and-how-we-use-your-personal-data\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":\"_self\",\"linktype\":\"url\"}}]},{\"text\":\"” section above.\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":null},\"content\":[{\"text\":\"How We Disclose, Share or Sell Your Personal Data\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Disclosures.\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" We may disclose your personal data with third parties for a business or commercial purpose. In the past 12 months, we have disclosed your personal data with the following categories of third parties for a business or commercial purpose:\",\"type\":\"text\"}]},{\"type\":\"bullet_list\",\"content\":[{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Internally.\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" We may disclose your personal data to our affiliates, business partners, employees, and other parties who require such data to assist us with establishing, maintaining, and managing our business relationship with you.\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"With Our Service Providers or Contractors.\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" We may disclose your personal data to our service providers or contractors (including third-party hosting providers) that provide services on our behalf, such as for email marketing, data analytics, promotions, newsletters, notices, and other communications, or that assist us in monitoring, improving, and hosting the Services.\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Advertisers and Advertising Networks.\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" Our website may include social media plug-ins (such as the Facebook like button), widgets (such as the “Share” button), or other tools made available by third parties, such as social media companies, that may result in data being collected or shared between us and the third parties for various purposes, including to select and serve personalized advertisements to you and others. These third parties may set and access their own cookies, web beacons, and embedded scripts on your device, and they may otherwise collect or have access to data about you, including unique personal identifiers such as an IP address, and they may share that data with us. Your interactions with these third parties are governed by the third parties’ privacy policies.\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"In the Event of a Business Transaction.\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" If we are exploring or go through a business transition or financial transaction, such as a merger, acquisition, divestiture, restructuring, reorganization, dissolution, bankruptcy, securities offering, or sale of all or a portion of our assets, we may disclose your personal data to a party or parties in connection with exploring or concluding such transaction.\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"For Legal Purposes.\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" We will disclose your personal data when we think it is necessary to investigate or prevent actual or expected fraud, criminal activity, injury or damage to us or others; when otherwise required by law, regulation, subpoena, court order, warrant or similar legal process; or if necessary to assert or protect our rights or assets.\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"With Your Consent or Authorization.\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" To anyone for whom you have authorized disclosure of data in this Policy.\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Other.\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" We may disclose your personal data for any other purpose disclosed by us when you provide the data.\",\"type\":\"text\"}]}]}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Sales and Sharing.\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" We do not sell or share the personal data we collect from you for direct, monetary profit or otherwise as defined under the CCPA. The above data is collected and used for the purposes disclosed in this Policy. In the 12 months immediately preceding the posting of this updated Privacy Policy, we have not sold or shared personal data of California residents.\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":null},\"content\":[{\"text\":\"Data Retention\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"We may retain all categories of your personal data (see above) for a period of time consistent with the original purpose of collection (see above) or as long as required to fulfill our legal obligations. We determine the appropriate retention period for personal data on the basis of the amount, nature, and sensitivity of the personal data being processed, the potential risk of harm from unauthorized use or disclosure of the personal data, whether we can achieve the purposes of the processing through other means, and on the basis of applicable legal requirements (such as applicable statutes of limitation).\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"After expiry of the applicable retention periods, your personal data will be deleted. If there is any data that we are unable, for technical reasons, to delete entirely from our systems, we will implement appropriate measures to prevent any further use of such data.\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":null},\"content\":[{\"text\":\"Your Rights and Choices under California Law\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Below please find a description of key rights California residents have under California Law and an explanation of how to exercise those rights with us.\",\"type\":\"text\"}]},{\"type\":\"bullet_list\",\"content\":[{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Right to Know. \",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\"If you are a California resident, you have the right to request that we disclose certain information to you about our collection and use of your personal data.\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Right to Delete\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\". You have the right to request that we delete some or all of the personal data we have pertaining to you. Once we receive and confirm your verifiable consumer request, we will then delete (and direct our service providers to delete, if applicable) your personal data from our records, unless a lawful basis exists to retain it. We may deny your deletion request if we are unable to verify your identity or if we are not required to delete your personal data under the CCPA.\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Right to Correct Inaccurate Personal Data\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\". You have the right to request that we correct any of the personal data that we maintain about you.\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Right to Opt Out of the Sale or Sharing of Personal Data\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\". If BlackBerry sells or shares personal data about you to third parties, you may have the right to opt out and request that BlackBerry not sell or share your personal data.\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Right to Non-Discrimination\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\". BlackBerry values the security and privacy of its customers and will not discriminate against you for exercising any of your California Law rights. If you exercise certain rights, understand that you may be unable to use or access certain features of the Services. Unless permitted by applicable law, we will not: (i) deny you goods or services; (ii) charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties; (iii) provide you a different level or quality of goods or services; or (iv) suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services. However, we will deny your request if (i) we cannot verify your identity or (ii) the disclosure creates a substantial, articulable, and unreasonable risk to the security of your personal data, your account with us, or the security of BlackBerry’s systems or infrastructure.\",\"type\":\"text\"}]}]}]},{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":null},\"content\":[{\"text\":\"Exercising Your California Law Rights\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" \",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"You do not need to create an account with us to exercise your California Law privacy rights. To exercise the rights described above, please submit a consumer request to us by emailing: \",\"type\":\"text\"},{\"text\":\"privacyoffice@blackberry.com\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"mailto:privacyoffice@blackberry.com\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":null,\"linktype\":\"url\"}}]},{\"text\":\".\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"To exercise your right to know, delete, or correct your personal data as described above, we need to verify your identity or authority to make the request and confirm the personal data relates to you. We will not provide you with personal data if we cannot verify your identity or authority to make the request and confirm the personal data relates to you. Making a verifiable consumer request does not require you to create an account with us. We use personal data provided in a verifiable consumer request solely to verify the requestor's identity or authority to make the request.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"These requests may be made only by you, your parent, guardian (if you are under 18 years or age), conservator, a person to whom you have given power of attorney pursuant to California Probate Code sections 4000 to 4465, or an authorized agent. As permitted under California Law, we may request that an individual submitting a request on behalf of a consumer submit proof that they are an authorized agent of the subject consumer, as well as verify the consumer’s identity. To protect your personal data, we reserve the right to deny a request from an agent that does not submit adequate proof that you authorized them to act for you.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"We are only required to respond to a verifiable consumer Right to Know request twice within a 12-month period. The verifiable consumer request must provide sufficient information to allow us to verify you (or an authorized agent) are the person about whom we collected personal data.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Once we have verified a request from a California resident, we will confirm receipt of the request within 10 days and explain how we will process the request. We will then respond to the request within 45 days. We may require an additional 45 days (for a total of 90 days) to process your request, but in those situations, we will provide you a response and explanation for the reason it will take more than 45 days to respond to the request. Our responses will include required information under California Law.\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":null},\"content\":[{\"text\":\"15. Additional disclosures regarding Colorado, Connecticut, Utah, and Virginia\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"For users residing in Colorado, Connecticut, Utah and Virginia, you also have rights with respect to the personal data that we collect about you. In addition to the rights that are available to residents of California, if you are a resident of one of these states, you may also have the right to:\",\"type\":\"text\"}]},{\"type\":\"bullet_list\",\"content\":[{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Opt out of the Processing of your personal data for the purposes of targeted advertising and for profiling in furtherance of decisions, including, for residents of Connecticut, solely automated decisions, that produce legal or similarly significant effects; and \",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Appeal any decision or indecision related to the exercise of any right the consumer is granted under the applicable state law.\",\"type\":\"text\"}]}]}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"If you would like to exercise any of your rights under applicable law (including the right to appeal), please email \",\"type\":\"text\"},{\"text\":\"privacyoffice@blackberry.com\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"mailto:privacyoffice@blackberry.com\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":null,\"linktype\":\"url\"}}]},{\"text\":\".\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":null},\"content\":[{\"text\":\"16. Additional disclosures regarding Nevada\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Nevada law gives residents of Nevada the right to request that a company not sell their personal data for monetary consideration to certain other parties. This right applies even if your personal data is not currently being sold. If you are a resident of Nevada and wish to exercise this right, please email \",\"type\":\"text\"},{\"text\":\"privacyoffice@blackberry.com\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"mailto:privacyoffice@blackberry.com\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":null,\"linktype\":\"url\"}}]},{\"text\":\".\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":null},\"content\":[{\"text\":\"17. Additional disclosures regarding EEA/UK personal data\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"For data subjects who are in the EEA/UK, and to the extent allowed under the GDPR, you have the right to request details of the personal data we have about you, update inaccurate information about you, request that your personal data be deleted, restrict Processing of your personal data, data portability, and object to the collection or use of personal data that we Process based on our legitimate interests as a company or for direct marketing purposes. In some cases, you may be directed to make your request to the organization who licensed our software or services. If you wish to exercise these rights, please submit a request to \",\"type\":\"text\"},{\"text\":\"privacyoffice@blackberry.com\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"mailto:privacyoffice@blackberry.com\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":null,\"linktype\":\"url\"}}]},{\"text\":\". \",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"If you live in the EEA/UK and are dissatisfied with our use of your personal data or our response to a request, you have the right to lodge a complaint with your local supervisory authority. You may find contact details on \",\"type\":\"text\"},{\"text\":\"edpb.europa.eu\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"https://edpb.europa.eu/about-edpb/about-edpb/members_en\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":\"_blank\",\"linktype\":\"url\"}}]},{\"text\":\".\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":null},\"content\":[{\"text\":\"18. Contact us\",\"type\":\"text\",\"marks\":[{\"type\":\"anchor\",\"attrs\":{\"id\":\"contact-us\"}}]}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"We value your feedback. If there are any questions regarding this Policy, or our collection and use of your personal data, you may contact us by email at \",\"type\":\"text\"},{\"text\":\"privacyoffice@blackberry.com\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"mailto:privacyoffice@blackberry.com\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":\"_blank\",\"linktype\":\"url\"}}]},{\"text\":\" or by sending mail to:\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"BlackBerry Limited\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"#000000\"}}]},{\"type\":\"hard_break\"},{\"text\":\"Attn: Data Protection Officer\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"#000000\"}}]},{\"type\":\"hard_break\"},{\"text\":\"2200 University Ave. E\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"#000000\"}}]},{\"type\":\"hard_break\"},{\"text\":\"Waterloo, ON, Canada\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"#000000\"}}]},{\"type\":\"hard_break\"},{\"text\":\"N2K 0A2\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"#000000\"}}]}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":null},\"content\":[{\"text\":\"19. Updates to our Privacy Policy\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Each time you use BlackBerry websites, products or services, the current version of this Policy will apply. 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This means securing every layer of the environment:\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"\"}}]}]},{\"type\":\"bullet_list\",\"content\":[{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Continuous Identity Verification:\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"\"}},{\"type\":\"bold\"}]},{\"text\":\" Moving beyond one-time logins to ensure that every participant is exactly who they claim to be, every time they connect.\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"\"}}]}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Infrastructure Sovereignty:\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"\"}},{\"type\":\"bold\"}]},{\"text\":\" Ensuring organizations maintain total control over their data, infrastructure, and encryption keys, preventing unauthorized third-party access or jurisdictional overreach.\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"\"}}]}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Metadata Protection:\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"\"}},{\"type\":\"bold\"}]},{\"text\":\" Concealing not just what is being said, but who is talking, when, and from where, to prevent pattern analysis by adversaries.\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"\"}}]}]}]}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":null},\"content\":[{\"text\":\"Command and Coordination During Incidents: Unifying Critical Operations\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"\"}},{\"type\":\"bold\"}]}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Secure messaging is the foundation of protecting high-stakes critical operations. But when disasters strike, emergencies unfold, or security incidents occur, organizations need more than encrypted channels. They need unified critical operations capabilities that enable coordinated action across teams, agencies, and jurisdictions, replacing fragmented tools like email threads and spreadsheets with an intelligent command platform for a single, orchestrated source of truth.\",\"type\":\"text\"}]},{\"type\":\"bullet_list\",\"content\":[{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Centralized Intelligence:\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" Consolidating alerts, personnel status, integrated systems, and bidirectional field intelligence into one platform.\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Federated Command Structures:\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" Enabling seamless coordination across different agencies, jurisdictions, and organizational boundaries during large-scale incidents.\",\"type\":\"text\"},{\"text\":\"  \",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"\"}}]}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Complete Operational Loops:\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" Enabling orchestrated operations through a continuous loop of information, understanding, and coordinated action across teams, agencies, and systems with clear authority and timing.\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Real-Time Situational Awareness:\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" Utilizing integrated maps and geofencing to ensure all participants see the same information in real time.\",\"type\":\"text\"}]}]}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":null},\"content\":[{\"text\":\"The Role of Independent Validations\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"\"}},{\"type\":\"bold\"}]}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"The most significant differentiator for mission-certified systems is independent validation from global authorities. In sectors where failure is not an option — such as defense, government, and critical infrastructure — certifications from leading agencies serve as the definitive benchmark for trust.\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"\"}}]}]},{\"type\":\"bullet_list\",\"content\":[{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Common Criteria (CC):\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"\"}},{\"type\":\"bold\"}]},{\"text\":\" This international standard provides an objective evaluation of a product’s security claims. A high-level CC certification (such as EAL4+) proves that a system’s hardware and software have undergone rigorous testing of their cryptographic implementations and access controls.\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"\"}}]}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"NIST/FIPS 140-2:\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"\"}},{\"type\":\"bold\"}]},{\"text\":\" Validation from the National Institute of Standards and Technology (NIST) ensures that the encryption modules used meet the stringent requirements of the U.S. federal government.\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"\"}}]}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"CISA and NSA CSfC:\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"\"}},{\"type\":\"bold\"}]},{\"text\":\" Guidance and certifications from the Cybersecurity and Infrastructure Security Agency (CISA) and the National Security Agency (NSA) help identify platforms capable of protecting the most sensitive \\\"secret\\\" and \\\"top secret\\\" information.\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"\"}}]}]}]}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":null},\"content\":[{\"text\":\"Resilience Under Pressure\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"\"}},{\"type\":\"bold\"}]}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Mission-certified communications must also demonstrate \",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"\"}}]},{\"text\":\"platform resilience\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"\"}},{\"type\":\"bold\"}]},{\"text\":\". When commercial networks fail during natural disasters or coordinated attacks, mission-critical systems must remain operational with \\\"five nines\\\" (99.999%) uptime achieved through:\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"\"}}]}]},{\"type\":\"bullet_list\",\"content\":[{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Built-in Redundancy:\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"\"}},{\"type\":\"bold\"}]},{\"text\":\" Multiple failover mechanisms that prevent single points of failure.\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"\"}}]}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Priority Access:\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"\"}},{\"type\":\"bold\"}]},{\"text\":\" The ability for responders and key officials to maintain connectivity even when public networks are overloaded.\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"\"}}]}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Hardened Infrastructure:\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"\"}},{\"type\":\"bold\"}]},{\"text\":\" Systems designed to operate in air-gapped or sovereign-managed environments, isolated from the vulnerabilities of the public internet.\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"\"}}]}]}]}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":null},\"content\":[{\"text\":\"The Future of High-Stakes Operations\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"\"}},{\"type\":\"bold\"}]}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"As we look toward a future dominated by AI and quantum computing, when autonomous agentic AI can independently execute attacks as “virtual hackers” and current public-key encryption becomes obsolete, the stakes for communication will only rise. Organizations must ask if their tools are certified for the mission because “secure” isn’t enough.\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"\"}}]}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Choosing a platform backed by independent, world-class validations ensures that when the mission depends on it, your communications will be secured and unified.\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"\"}}]}]}]},\"component\":\"blogArticleU\",\"primaryText\":\"The Mission-Critical Standard: Why Mission-Certified Communications are the Future of High-Stakes Operations\",\"featureImage\":{\"id\":144331709987084,\"alt\":\"\",\"name\":\"\",\"focus\":\"\",\"title\":\"\",\"source\":\"\",\"filename\":\"https://a.storyblok.com/f/286245462458556/680x452/b95c0254aa/mission-critical-standard.webp\",\"copyright\":\"\",\"fieldtype\":\"asset\",\"meta_data\":{},\"is_external_url\":false},\"secondaryText\":\"Mission-certified communications deliver secure, unified support in high-stakes operations.\",\"publicationDate\":\"2026-02-19 00:00\"}],\"seoDescription\":\"The shift toward mission-certified communications represents a move from “good enough” security to operational certainty. 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Devices drift out of policy, applications are configured inconsistently, and over time these gaps erode confidence and increase exposure.\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"\"}}]}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Consider a common scenario where a senior official reviews a time-sensitive protected briefing on a government device while in transit. In that moment, security can’t become a separate task or hinder the timely review of the senior official. The device receiving the content for review must already be authenticated and encrypted, so access is immediately secure. The experience degrades when controls are fragmented and not an inherent part of the user experience. Issues of slow access, multiple validation steps, and technical inconsistencies turn operational friction into institutional risk.\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"\"}}]}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"For mobile government work to function at scale and wherever government officials need to work, security must be embedded directly into how devices, applications, and access are governed from the start. This is where BlackBerry® Unified Endpoint Management (UEM) comes in. Certified by the German Federal Office for Information Security, or BSI, BlackBerry UEM enables mobile devices, applications, and data to operate within clearly defined governance boundaries through architecture that embeds security into every layer.\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"\"}}]}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":null},\"content\":[{\"text\":\"Trust, Certification, and the German Federal Context\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"\"}},{\"type\":\"bold\"}]}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Like many of the large governments, Germany’s federal environment operates under strict requirements for data protection, auditability, and sovereign control. The BSI certification serves as the central authority for defining and validating information security standards across public institutions and critical infrastructure. Its certification programs are among the most rigorous in Europe.\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"\"}}]}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"BSI certification is not a procedural checkbox. Platforms are assessed against detailed security profiles, architecture integrity, cryptographic implementation, and the ability to enforce policy reliably under real world conditions. For federal institutions, this certification functions as a gate of trust. Systems that meet BSI standards can be relied upon because their security controls are independently validated and verifiable. This assurance becomes foundational as mobile work expands. The question becomes how to maintain sovereign control without creating bureaucratic bottlenecks. The answer lies in maintaining consistent governance, visibility, and compliance across the entire mobile environment.\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"\"}}]}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":null},\"content\":[{\"text\":\"A Day in the Life of Secure Mobile Operations\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"\"}},{\"type\":\"bold\"}]}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"At 6:45 a.m., a senior official boards a train to Berlin and looks at their device. Secure briefings appear instantly, without loading screens or authentication prompts. Identity checks, encryption, and policy validation have already been handled in the background, all unseen and uncompromising.\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"\"}}]}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"That experience is the result of enrollment during provisioning. From first power-on, security policies are built in, with encryption, authentication standards, and compliance requirements operating silently. Administrators retain full visibility across thousands of devices from a single console, while the official simply uses a device that works.\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"\"}}]}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"By mid-morning, collaboration is in full swing across ministries. Officials review and annotate documents in real time as secure messages move effortlessly through approved applications. Managed containers quietly separate government and personal data, allowing people to move between apps and share information as naturally as they would in any modern workspace, while sensitive content remains encrypted and governed at every step.\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"\"}}]}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"The afternoon brings movement, from ministry offices in Berlin to a secure facility outside of Berlin and travel to a venue in Brussels. Networks and locations change, but the experience does not. Whether connecting over public transit Wi-Fi or a classified government network, the device operates under the same consistent policies. Geography shifts but security remains constant.\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"\"}}]}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Throughout the day, BlackBerry UEM works quietly in the background. Devices are continuously evaluated against defined standards, configuration drift is identified and corrected before it becomes visible, and compliance reports generate automatically. Audits become routine oversight rather than disruptive events, and updated policies deploy across the entire fleet without manual effort. And when BSI standards evolve, BlackBerry UEM responds.\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"\"}}]}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"By day’s end, collaboration has persisted, decisions have advanced, coordination has remained fluid, and operational continuity has been preserved. Security has remained largely invisible, yet it has governed every interaction.\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"\"}}]}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":null},\"content\":[{\"text\":\"Mobility Without Compromise\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"\"}},{\"type\":\"bold\"}]}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"This is what secure mobility looks like at a federal scale when it is architected correctly. With BlackBerry UEM, administrators and users get the speed and flexibility modern government needs while preserving the control and sovereignty it requires. The platform supports regulatory compliance through automated enforcement and continuous verification. It maintains institutional trust through BSI certified security controls that are independently validated and consistently applied. It enables reliable mobile operations by eliminating the gaps and inconsistencies that turn mobile work into operational risk.\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"\"}}]}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Endpoint management is no longer a backend technical function. It is a strategic foundation for modern government operations, one that determines whether mobility becomes a force multiplier or a persistent vulnerability.\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"\"}}]}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"When security is embedded directly into how devices, applications, and access are governed, mobility becomes a strength rather than a risk. BlackBerry UEM delivers this through architecture that makes security automatic, governance continuous, and trust verifiable across the entire mobile environment.\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"\"}}]}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Related Reading\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]}]},{\"type\":\"bullet_list\",\"content\":[{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Trust Without Borders: How BSI Certification Reinforces the Global Impact of BlackBerry UEM\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"/secure-communications/insights/blog/bsi-certification-blackberry-uem\",\"uuid\":\"7f47e0f7-5642-47c4-ad73-3840afa6fc92\",\"anchor\":null,\"target\":\"_self\",\"linktype\":\"story\",\"story\":{\"name\":\"Trust Without Borders: How BSI Certification Reinforces the Global Impact of BlackBerry UEM\",\"created_at\":\"2025-12-16T20:49:35.902Z\",\"published_at\":\"2026-01-21T20:29:48.935Z\",\"updated_at\":\"2026-03-26T16:39:03.162Z\",\"id\":123816246925958,\"uuid\":\"7f47e0f7-5642-47c4-ad73-3840afa6fc92\",\"content\":{\"_uid\":\"dfc6cd86-c1d3-4370-be9f-b20e4559aebb\",\"slug\":\"secure-communications/insights/blog/bsi-certification-blackberry-uem\",\"topic\":[\"certifications\",\"compliance-and-regulation\",\"security\"],\"noIndex\":false,\"website\":\"0ed5aaad-038e-41bc-89a5-f4b677331ad8\",\"category\":\"articles\",\"industry\":[\"government-and-public-sector\"],\"seoImage\":{\"id\":131936217431941,\"alt\":\"\",\"name\":\"\",\"focus\":\"\",\"title\":\"\",\"source\":\"\",\"filename\":\"https://a.storyblok.com/f/286245462458556/1111x694/75589a092e/trust-without-borders-blog-u.webp\",\"copyright\":\"\",\"fieldtype\":\"asset\",\"meta_data\":{},\"is_external_url\":false},\"solution\":[\"blackberry-secure-communications\",\"blackberry-uem\"],\"component\":\"articlePage\",\"pageTitle\":\"Trust Without Borders: How BSI Certification Reinforces the Global Impact of BlackBerry UEM\",\"seoScript\":\"{\\n\\\"@context\\\": \\\"https://schema.org\\\",\\n\\\"@type\\\": \\\"Article\\\",\\n\\\"headline\\\": \\\"Trust Without Borders: How BSI Certification Reinforces the Global Impact of BlackBerry UEM\\\",\\n\\\"description\\\": \\\"BlackBerry’s recent certification by Germany’s Federal Office for Information Security (BSI) marks a major milestone in enterprise security.\\\",\\n\\\"url\\\": \\\"https://www.blackberry.com/en/secure-communications/insights/blog/bsi-certification-blackberry-uem\\\",\\n\\\"inLanguage\\\": \\\"en\\\",\\n\\\"datePublished\\\": \\\"2025-10-09\\\",\\n\\\"dateModified\\\": \\\"2026-01-12\\\",\\n\\\"author\\\": {\\n  \\\"@type\\\": \\\"Organization\\\",\\n  \\\"name\\\": \\\"BlackBerry Secure Communications\\\"\\n},\\n\\\"publisher\\\": {\\n  \\\"@type\\\": \\\"Organization\\\",\\n  \\\"name\\\": \\\"BlackBerry Secure Communications\\\"\\n}\\n}\",\"isPrintable\":false,\"isProtected\":false,\"articleSection\":[{\"_uid\":\"dbb24b42-7342-450a-bb71-994c9f2225eb\",\"author\":[\"96515bdf-0ec8-4fb1-b241-3ad07b9fe90a\"],\"formID\":\"blog-subscribe\",\"bodyText\":{\"type\":\"doc\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"For organizations and governments worldwide, the stakes for secure communication and data management have never been higher. Cyber threats are evolving rapidly, and staying compliant with rigorous security standards is not just about protecting information but ensuring operational resilience in critical environments.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":\"left\"},\"content\":[{\"text\":\"BlackBerry’s recent certification by Germany’s \",\"type\":\"text\"},{\"text\":\"Federal Office for Information Security (BSI)\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"https://www.bsi.bund.de/EN/Home/home_node.html\",\"uuid\":null,\"anchor\":null,\"target\":\"_blank\",\"linktype\":\"url\"}},{\"type\":\"bold\"}]},{\"text\":\" marks a major milestone in government-level security. As the first Unified Endpoint Management (UEM) solution to achieve this level of recognition, BlackBerry\",\"type\":\"text\"},{\"text\":\"®\",\"type\":\"text\",\"marks\":[{\"type\":\"superscript\"}]},{\"text\":\" UEM has been validated against the internationally respected Common Criteria standards at their most demanding levels. Together with BSI’s separate certification of BlackBerry\",\"type\":\"text\"},{\"text\":\"®\",\"type\":\"text\",\"marks\":[{\"type\":\"superscript\"}]},{\"text\":\" SecusSUITE\",\"type\":\"text\"},{\"text\":\"®\",\"type\":\"text\",\"marks\":[{\"type\":\"superscript\"}]},{\"text\":\" for secure voice and text communications, this recognition underscores BlackBerry’s strong commitment to earning and upholding the highest levels of government and enterprise security — including those required to operate in classified and restricted environments.\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":\"left\"},\"content\":[{\"text\":\"What Is BSI Certification?\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"\"}}]}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":\"left\"},\"content\":[{\"text\":\"The BSI (Bundesamt für Sicherheit in der Informationstechnik) is Germany’s national cybersecurity agency and establishes some of the most stringent security standards in the world. BlackBerry\",\"type\":\"text\"},{\"text\":\"®\",\"type\":\"text\",\"marks\":[{\"type\":\"superscript\"}]},{\"text\":\" UEM earned \",\"type\":\"text\"},{\"text\":\"Certification ID BSI-DSZ-CC-1235\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" for Apple\",\"type\":\"text\"},{\"text\":\"®\",\"type\":\"text\",\"marks\":[{\"type\":\"superscript\"}]},{\"text\":\" indigo and Samsung KNOX\",\"type\":\"text\"},{\"text\":\"®\",\"type\":\"text\",\"marks\":[{\"type\":\"superscript\"}]},{\"text\":\" devices.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":\"left\"},\"content\":[{\"text\":\"For German federal and state agencies, BSI certification is non-negotiable for mobile management solutions, as it ensures devices accessing sensitive government documents and communications are protected from compromise. Communication solutions without this certification are not permitted in these regulated environments.\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":\"left\"},\"content\":[{\"text\":\"What Does BSI Certification Validate?\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"\"}}]}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":\"left\"},\"content\":[{\"text\":\"To earn this designation, BlackBerry UEM underwent a comprehensive evaluation based on multiple criteria, including:\",\"type\":\"text\"}]},{\"type\":\"bullet_list\",\"content\":[{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Architecture and Documentation\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\", including Common Criteria security targets, design and functional specifications, operational guidance, testing, and lifecycle management\",\"type\":\"text\"},{\"type\":\"hard_break\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Process and Tools, \",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\"including coding standards, build and release processes, and testing.\",\"type\":\"text\"},{\"type\":\"hard_break\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Physical Security Site Visit, \",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\"including access control systems, data centers, remote working, and incident response process.\",\"type\":\"text\"},{\"type\":\"hard_break\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"New Security Features, \",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\"including managed device attestation for iOS, expanded IT policies, larger key sizes for server certificates, and iOS certificate pinning.\",\"type\":\"text\"}]}]}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":\"left\"},\"content\":[{\"text\":\"BlackBerry UEM officially meets these rigorous criteria, giving federal employees and enterprises across critical industries the confidence that they’re working with a platform engineered to handle persistent and sophisticated threats.\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":\"left\"},\"content\":[{\"text\":\"Why This Matters for MDM Customers\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"\"}}]}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":\"left\"},\"content\":[{\"text\":\"BlackBerry UEM is the first UEM product to achieve BSI certification. For Mobile Device Management (MDM) customers, this delivers significant benefits.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":\"left\"},\"content\":[{\"text\":\"Enhanced Security Assurance\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":\"left\"},\"content\":[{\"text\":\"The certification ensures critical communications, such as emails and sensitive application data, are safe, meeting highest-grade cybersecurity standards and minimizing vulnerabilities often found in mobile communications.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":\"left\"},\"content\":[{\"text\":\"Accelerated International Adoption\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":\"left\"},\"content\":[{\"text\":\"The BSI certification isn’t just for German government agencies. Its global reputation as a rigorous benchmark helps fast-track adoption among NATO-aligned countries or regions like France and Scandinavia. \",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":\"left\"},\"content\":[{\"text\":\"Simplified Compliance\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":\"left\"},\"content\":[{\"text\":\"Organizations working in regulated sectors like healthcare, finance, and critical infrastructure must often meet overlapping national and international standards. BSI certification aligns Common Criteria (ISO/IEC 15408), ensuring that IT products and systems meet internationally recognized standards for security and assurance, making it easier for government and critical infrastructure customers to satisfy procurement and compliance.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":\"left\"},\"content\":[{\"text\":\"Operational Resilience\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":\"left\"},\"content\":[{\"text\":\"BSI frameworks focus on more than technical security; they ensure system availability and resilience, preparing organizations for uninterrupted operations in adverse conditions, such as cyberattacks.\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":\"left\"},\"content\":[{\"text\":\"BlackBerry’s Commitment to Certifications\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"\"}}]}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":\"left\"},\"content\":[{\"text\":\"The BlackBerry UEM solution’s achievement of BSI certification is not an isolated event. It reflects BlackBerry’s long-standing strategy to build trust with our customers through a portfolio of solutions — including BlackBerry UEM, BlackBerry\",\"type\":\"text\"},{\"text\":\"®\",\"type\":\"text\",\"marks\":[{\"type\":\"superscript\"}]},{\"text\":\" AtHoc\",\"type\":\"text\"},{\"text\":\"®\",\"type\":\"text\",\"marks\":[{\"type\":\"superscript\"}]},{\"text\":\", and BlackBerry SecuSUITE — with validations that few organizations can match. These include:\",\"type\":\"text\"}]},{\"type\":\"bullet_list\",\"content\":[{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"NIAP/Common Criteria \",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\"standard and accreditations for ensuring software integrity.\",\"type\":\"text\"},{\"type\":\"hard_break\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"NATO-Restricted\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" certification, trusted for secure communications in allied military operations.\",\"type\":\"text\"},{\"type\":\"hard_break\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"NSA Commercial Solutions for Classified (CSfC)\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" certification for protecting classified environments.\",\"type\":\"text\"},{\"type\":\"hard_break\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"FedRAMP High Authorization\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" for resilient cloud communication solutions in U.S. federal agencies.\",\"type\":\"text\"}]}]}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":\"left\"},\"content\":[{\"text\":\"These certifications reduce risk by ensuring that BlackBerry\",\"type\":\"text\"},{\"text\":\"®\",\"type\":\"text\",\"marks\":[{\"type\":\"superscript\"}]},{\"text\":\" solutions undergo strict, third-party scrutiny. This track record makes BlackBerry UEM a trusted solution for governments, defense agencies, critical infrastructure operators, and enterprises managing sensitive data.\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":\"left\"},\"content\":[{\"text\":\"Why Choose BlackBerry UEM?\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"\"}}]}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":\"left\"},\"content\":[{\"text\":\"With an unparalleled certification portfolio, BlackBerry UEM delivers:\",\"type\":\"text\"}]},{\"type\":\"bullet_list\",\"content\":[{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Sovereign-Grade Security\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\": Trust that every device, data point, and communication is secure from interception or compromise.\",\"type\":\"text\"},{\"type\":\"hard_break\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Operational Flexibility\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\": Choose deployment models tailored to your organization, including on-premises, hybrid, or cloud setups.\",\"type\":\"text\"},{\"type\":\"hard_break\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Compliance without Complexity\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\": Address the world’s toughest cybersecurity regulations without extra work.\",\"type\":\"text\"},{\"type\":\"hard_break\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Global Trust\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\": Join mission-critical organizations worldwide, from NATO allies to U.S. federal agencies, who already rely on BlackBerry as their secure communications partner.\",\"type\":\"text\"}]}]}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":\"left\"},\"content\":[{\"text\":\"Has your organization ever experienced a breach or exposed a vulnerability in your MDM tool? Are you concerned your current MDM provider isn’t prioritizing security? Reach out to us today and connect with a BlackBerry government or critical infrastructure expert to start your journey towards a more secure future.\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":\"left\"},\"content\":[{\"text\":\"Sign up for a demo of BlackBerry UEM and experience sovereign-grade security firsthand.\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"/secure-communications/blackberry-uem\",\"uuid\":\"ded636c7-c84b-4b45-8365-f799ccbf745f\",\"anchor\":null,\"target\":\"_self\",\"linktype\":\"story\"}}]}]}]},\"component\":\"blogArticleU\",\"primaryText\":\"Trust Without Borders: How BSI Certification Reinforces the Global Impact of BlackBerry 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Uem\"],\"topic\":[\"certifications\",\"compliance-and-regulation\",\"security\"],\"noIndex\":false,\"website\":\"0ed5aaad-038e-41bc-89a5-f4b677331ad8\",\"category\":\"articles\",\"industry\":[\"enterprise\",\"government-and-public-sector\"],\"seoImage\":{\"id\":106795380138534,\"alt\":\"uem-ios-social-1200x630.jpg\",\"src\":\"https://a.storyblok.com/f/286245462458556/5855f708a4/uem-ios-social-1200x630.jpg\",\"url\":\"https://a.storyblok.com/f/286245462458556/5855f708a4/uem-ios-social-1200x630.jpg\",\"title\":\"\",\"source\":\"\",\"filename\":\"https://s3.amazonaws.com/a.storyblok.com/f/286245462458556/5855f708a4/uem-ios-social-1200x630.jpg\",\"copyright\":\"\",\"fieldtype\":\"asset\",\"meta_data\":{},\"is_external_url\":false},\"solution\":[\"blackberry-secure-communications\",\"blackberry-uem\"],\"component\":\"articlePage\",\"pageTitle\":\"BlackBerry UEM Achieves NSA Commercial Solution for Classified (CSfC) Designation\",\"seoScript\":\"{\\n\\\"@context\\\": \\\"https://schema.org\\\",\\n\\\"@type\\\": \\\"Article\\\",\\n\\\"headline\\\": \\\"BlackBerry UEM Achieves NSA Commercial Solution for Classified (CSfC) Designation\\\",\\n\\\"description\\\": \\\"BlackBerry Unified Endpoint Management (UEM) has been awarded the Commercial Solution for Classified (CSfC) designation by the National Security Agency (NSA), a significant milestone in our commitment to providing top-tier security solutions for government and defense sectors.\\\",\\n\\\"url\\\": \\\"https://www.blackberry.com/en/secure-communications/insights/blog/blackberry-uem-achieves-nsa-commercial-solution-classified-designation\\\",\\n\\\"inLanguage\\\": \\\"en\\\",\\n\\\"datePublished\\\": \\\"2025-02-27\\\",\\n\\\"dateModified\\\": \\\"2026-01-12\\\",\\n\\\"author\\\": {\\n  \\\"@type\\\": \\\"Organization\\\",\\n  \\\"name\\\": \\\"BlackBerry Secure Communications\\\"\\n},\\n\\\"publisher\\\": {\\n  \\\"@type\\\": \\\"Organization\\\",\\n  \\\"name\\\": \\\"BlackBerry Secure Communications\\\"\\n}\\n}\",\"isPrintable\":false,\"isProtected\":false,\"articleSection\":[{\"_uid\":\"w3knifrvu\",\"author\":[\"4509b2eb-100c-4693-bb4d-6a43096914ea\"],\"formID\":\"blog-subscribe\",\"bodyText\":{\"type\":\"doc\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"We are proud to announce that \",\"type\":\"text\"},{\"text\":\"BlackBerry\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"/secure-communications/blackberry-uem\",\"uuid\":\"ded636c7-c84b-4b45-8365-f799ccbf745f\",\"anchor\":null,\"target\":\"_self\",\"linktype\":\"story\"}}]},{\"text\":\"®\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"/secure-communications/blackberry-uem\",\"uuid\":\"ded636c7-c84b-4b45-8365-f799ccbf745f\",\"anchor\":null,\"target\":\"_self\",\"linktype\":\"story\"}},{\"type\":\"superscript\"}]},{\"text\":\" Unified Endpoint Management (UEM)\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"/secure-communications/blackberry-uem\",\"uuid\":\"ded636c7-c84b-4b45-8365-f799ccbf745f\",\"anchor\":null,\"target\":\"_self\",\"linktype\":\"story\"}}]},{\"text\":\" has been awarded the Commercial Solution for Classified (CSfC) designation by the National Security Agency (NSA), a significant milestone in our commitment to providing top-tier security solutions for government and defense sectors.\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":null},\"content\":[{\"text\":\"What is CSfC?\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"The \",\"type\":\"text\"},{\"text\":\"CSfC program\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"https://www.nsa.gov/Resources/Commercial-Solutions-for-Classified-Program/Overview/\",\"uuid\":null,\"anchor\":null,\"target\":\"_blank\",\"linktype\":\"url\"}}]},{\"text\":\" allows businesses and governments to use commercially available solutions to protect classified national security systems and information. This rigorous certification demonstrates that the BlackBerry UEM solution continues to meet the highest standards of security and reliability required by U.S. government and defense organizations.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"BlackBerry UEM is \",\"type\":\"text\"},{\"text\":\"one of only three solutions\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"https://www.nsa.gov/Resources/Commercial-Solutions-for-Classified-Program/Components-List/#mdm\",\"uuid\":null,\"anchor\":null,\"target\":null,\"linktype\":\"url\"}}]},{\"text\":\" in the mobile device management (MDM) category with the CSfC designation. This is yet more validation of BlackBerry’s approach to mobile security, keeping corporate and government data safe both on device and in-transit.\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":null},\"content\":[{\"text\":\"Benefits of Using BlackBerry UEM in CSfC Environments\",\"type\":\"text\"}]},{\"type\":\"ordered_list\",\"attrs\":{\"order\":1},\"content\":[{\"text\":\" \",\"type\":\"text\"},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Robust Multi-Layer Protection:\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" BlackBerry UEM provides multiple layers of encryption and security controls, ensuring that sensitive data remains protected across mobile devices and networks. This multi-layered approach significantly reduces the risk of unauthorized access or data breaches.    \",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Comprehensive Endpoint Management:\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" BlackBerry UEM offers granular control over device configurations, applications and user permissions. This allows organizations to implement strict security policies while maintaining operational flexibility.    \",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Compliance and Risk Mitigation:\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" The CSfC certification validates our solution's ability to meet stringent government security requirements, helping organizations mitigate potential cybersecurity risks and comply with complex regulatory standards.\",\"type\":\"text\"}]}]},{\"text\":\" \",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"For government and defense organizations seeking a trusted, secure mobile management solution, BlackBerry UEM offers an NSA-validated platform that combines cutting-edge technology with uncompromising security.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Read more about BlackBerry UEM\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"/secure-communications/blackberry-uem\",\"uuid\":\"ded636c7-c84b-4b45-8365-f799ccbf745f\",\"anchor\":null,\"target\":\"_self\",\"linktype\":\"story\"}}]},{\"text\":\" or \",\"type\":\"text\"},{\"text\":\"ask us to show you\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"/secure-communications/blackberry-uem\",\"uuid\":\"ded636c7-c84b-4b45-8365-f799ccbf745f\",\"anchor\":\"contact-form\",\"target\":\"_self\",\"linktype\":\"story\"}}]},{\"text\":\" why governments and organizations worldwide choose it for securely managing their endpoints.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Related Reading\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]}]},{\"type\":\"bullet_list\",\"content\":[{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Government, Critical Infrastructure, and the Future of Secure Communications\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"secure-communications/insights/blog/secure-communications-government-regulated-industry\",\"uuid\":\"ecb334ed-e055-4ee4-bb25-4c86b26645c9\",\"anchor\":null,\"target\":\"_self\",\"linktype\":\"story\"}}]}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"10 Top Quotes About Unified Endpoint 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UEM Use Cases Organizations Should Consider Right Now\",\"seoScript\":\"{\\n\\\"@context\\\": \\\"https://schema.org\\\",\\n\\\"@type\\\": \\\"Article\\\",\\n\\\"headline\\\": \\\"9 UEM Use Cases Organizations Should Consider Right Now\\\",\\n\\\"description\\\": \\\"Organizations are emerging from the pandemic with a new recipe for productivity: Work from the office, work from anywhere, and work from multiple devices. Unified Endpoint Management is critical to improving your security posture, and IDC just shared a list of use cases organizations should consider while evaluating this approach.\\\",\\n\\\"url\\\": \\\"https://www.blackberry.com/en/secure-communications/insights/blog/9-uem-use-cases-organizations-should-consider-right-now\\\",\\n\\\"inLanguage\\\": \\\"en\\\",\\n\\\"datePublished\\\": \\\"2022-06-24\\\",\\n\\\"dateModified\\\": \\\"2026-01-12\\\",\\n\\\"author\\\": {\\n  \\\"@type\\\": \\\"Organization\\\",\\n  \\\"name\\\": \\\"BlackBerry Secure Communications\\\"\\n},\\n\\\"publisher\\\": {\\n  \\\"@type\\\": \\\"Organization\\\",\\n  \\\"name\\\": \\\"BlackBerry Secure Communications\\\"\\n}\\n}\",\"isPrintable\":false,\"isProtected\":false,\"articleSection\":[{\"_uid\":\"hbt87f483\",\"author\":[\"96515bdf-0ec8-4fb1-b241-3ad07b9fe90a\"],\"formID\":\"blog-subscribe\",\"bodyText\":{\"type\":\"doc\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Organizations are emerging from the pandemic with a new recipe for productivity: Work from the office, work from anywhere, and work from multiple devices. That makes this a crucial time for securing and managing your endpoints.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Unified Endpoint Management (UEM)\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"/insights/glossary/unified-endpoint-management\",\"uuid\":\"cd8d10af-80ae-4a53-8914-758480e46007\",\"anchor\":null,\"target\":\"_self\",\"linktype\":\"story\"}}]},{\"text\":\" is critical to improving your security posture, and \",\"type\":\"text\"},{\"text\":\"IDC\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"https://www.idc.com/\",\"uuid\":null,\"anchor\":null,\"target\":\"_blank\",\"linktype\":\"url\"}}]},{\"text\":\" just shared a list of use cases organizations should consider while evaluating this approach.\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":null},\"content\":[{\"text\":\"UEM Use Cases and Scenarios\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"The IDC MarketScape: Worldwide Unified Endpoint Management Software 2022 Vendor Assessment (doc #US48325122, May 2022) lists nine use cases and scenarios organizations should explore when evaluating this approach. Compare this list to the needs within your environment:\",\"type\":\"text\"}]},{\"type\":\"ordered_list\",\"attrs\":{\"order\":1},\"content\":[{\"text\":\" \",\"type\":\"text\"},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Hybrid worker device support.\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Strong UEM capabilities and road map for customer success.  \",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Workspace intelligence and analytics.  \",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Conditional access controls and policy enforcement triggers.  \",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Baseline mobile endpoint support.  \",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Strong portfolio of adjacent and complementary IT products, services, and solutions.  \",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"A broad set of legacy and modern PC management support functions.  \",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Capabilities for supporting non-corporate devices or bring-your-own-device (BYOD) users.  \",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Ability to address three to four major endpoint device operating systems.  \",\"type\":\"text\"}]}]},{\"text\":\" \",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"See more details on all of these in the \",\"type\":\"text\"},{\"text\":\"IDC MarketScape\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"https://a.storyblok.com/f/286245462458556/x/2f1fadd160/rp-2022-idc-marketscape-uem-software-excerpt.pdf\",\"uuid\":null,\"anchor\":null,\"target\":\"_self\",\"linktype\":\"asset\"}}]},{\"text\":\" report excerpt.\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":null},\"content\":[{\"text\":\"How the UEM Landscape is Shifting\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Things are changing quickly in cybersecurity. I really appreciate the comments on the shifting UEM landscape made by \",\"type\":\"text\"},{\"text\":\"Phil Hochmuth\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"https://www.linkedin.com/in/phochmuth/\",\"uuid\":null,\"anchor\":null,\"target\":\"_blank\",\"linktype\":\"url\"}}]},{\"text\":\", Program Vice President, Endpoint Management and Enterprise Mobility at IDC. It reminds us why this is the right time to re-evaluate your UEM approach.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"\\\"Enterprises are emerging from the pandemic with new requirements around how endpoint devices are used, deployed, managed, and secured. Unified endpoint management adoption was strong through the pandemic, but what has emerged is a market where multiple platforms may now exist in an organization that focuses on unifying endpoint management for specific use cases. Deploying one UEM tool to 'rule them all' is becoming a rarer thing in most deployments.”\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Organizations need tools that enable the Internet of Things with complete endpoint management and policy control through a single management console. They also need a UEM that provides flexibility and security to keep employees connected and protected so they can work from practically any device, anywhere.\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":null},\"content\":[{\"text\":\"IDC MarketScape Names BlackBerry a Leader\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"The IDC MarketScape named BlackBerry\",\"type\":\"text\"},{\"text\":\"®\",\"type\":\"text\",\"marks\":[{\"type\":\"superscript\"}]},{\"text\":\" as a “Leader” in the market for the third year in a row. I’m proud of the way we help organizations secure their environments. Our UEM approach works in conjunction with BlackBerry’s Cylance\",\"type\":\"text\"},{\"text\":\"®\",\"type\":\"text\",\"marks\":[{\"type\":\"superscript\"}]},{\"text\":\" cybersecurity platforms to provide end-to-end cybersecurity protection, with UEM as the first line of defense through device management and compliance.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"It also works with the four major operating systems: Windows\",\"type\":\"text\"},{\"text\":\"®\",\"type\":\"text\",\"marks\":[{\"type\":\"superscript\"}]},{\"text\":\", macOS\",\"type\":\"text\"},{\"text\":\"®\",\"type\":\"text\",\"marks\":[{\"type\":\"superscript\"}]},{\"text\":\", iOS\",\"type\":\"text\"},{\"text\":\"®\",\"type\":\"text\",\"marks\":[{\"type\":\"superscript\"}]},{\"text\":\", and Android™, as well as embedded devices.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"What is the IDC MarketScape saying about the BlackBerry\",\"type\":\"text\"},{\"text\":\"®\",\"type\":\"text\",\"marks\":[{\"type\":\"superscript\"}]},{\"text\":\" UEM platform? Here’s an excerpt from the Worldwide UEM Vendor Assessment report:\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"“Consider BlackBerry for high-security use cases or scenarios where regulatory compliance and special certifications are important requirements, especially for bring-your-own-device deployments that can leverage BlackBerry's secure productivity apps. Also consider BlackBerry UEM for potential vendor consolidation and product integration with regard to the vendor's BlackBerry endpoint security and threat detection products. BlackBerry's capabilities around mobile data protection and security also make it a strong consideration for supporting extensive BYOD deployments.”\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":null},\"content\":[{\"text\":\"Where Can I Read More About UEM?\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"If you’re considering the UEM approach or use cases for unified endpoint management, be sure to \",\"type\":\"text\"},{\"text\":\"read what the IDC MarketScape says\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"https://a.storyblok.com/f/286245462458556/x/2f1fadd160/rp-2022-idc-marketscape-uem-software-excerpt.pdf\",\"uuid\":null,\"anchor\":null,\"target\":\"_self\",\"linktype\":\"asset\"}}]},{\"text\":\" about the market and the features organizations are looking for right now.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"On behalf of our teams, I want to say thank you to our customers around the globe who trust us with their Unified Endpoint Management. 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They are no longer just a transport mechanism for information. They are a source of intelligence, authority, and operational control. 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If messages were encrypted and platforms claimed strong security, organizations assumed the risk was acceptable. That assumption no longer holds. For 2026, secure communications are being redefined. They are no longer just a transport mechanism for information. They are a source of intelligence, authority, and operational control. Who communicates, when, how often, and through which systems now matters as much as what is said.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":\"left\"},\"content\":[{\"text\":\"This shift is not the result of a single incident or technology. It reflects a broader reality. Communications have become a primary target for surveillance, manipulation, and disruption. Advances in quantum computing are shortening cryptographic lifespans and forcing new legislative mandates around quantum-readiness. Artificial intelligence is eroding human trust signals. Regulatory scrutiny and sovereignty requirements are tightening around data, keys, and infrastructure. The result is a decisive break from the past. Trust can no longer be assumed based on encryption claims or brand reputation. It must be engineered into systems, governed through architecture and policy, and proven through evidence.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":\"left\"},\"content\":[{\"text\":\"In the next era of secure communications, starting in 2026, trust will be owned, verified, and defended.\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":\"left\"},\"content\":[{\"text\":\"Prediction 1: Quantum Readiness Becomes Operational Reality.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":\"left\"},\"content\":[{\"text\":\"Beginning in 2026, quantum computing will transition from a theoretical research topic to a strategic concern that demands immediate executive action. Governments around the world have enacted mandates that require federal departments to develop formal Post Quantum Computing migration plans over the coming year. As the timeline for practical quantum attacks shortens, organizations must treat quantum resilience with the same urgency once reserved for digital transformation. This operational reality is driven by \\\"harvest-now, decrypt-later\\\" attacks, where adversaries capture encrypted data today to decrypt it once quantum capabilities mature. 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Furthermore, regulatory bodies and auditors are already beginning to require proof of quantum readiness as a core component of compliance reviews and long-term resilience strategies for critical infrastructure.  \",\"type\":\"text\"}]},{\"type\":\"bullet_list\",\"content\":[{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Strategic Shift:\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" Quantum risk is no longer a hypothetical scenario but a definitive accountability issue for leadership.  \",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Procurement Impact:\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" Quantum readiness will directly influence vendor selection and the assessment of supply chain durability.  \",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Audit Requirements:\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" Auditors will soon expect to see tangible proof of cryptographic agility rather than relying on standard encryption claims.  \",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Data Risk:\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" Any sensitive information that must remain confidential for 10 or more years is currently at risk without quantum-safe protections\",\"type\":\"text\"}]}]}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":\"left\"},\"content\":[{\"text\":\"Prediction 2: Metadata Exposure Becomes the Primary Vulnerability.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":\"left\"},\"content\":[{\"text\":\"Over the next year, the focus of secure communications will undergo a critical shift as organizations realize that protecting the content of a message is no longer enough. \",\"type\":\"text\"},{\"text\":\"Metadata exposure\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" will emerge as the primary vulnerability in the modern threat landscape. While end-to-end encryption secures the \\\"what\\\" of a conversation, exposed metadata reveals the \\\"who, when, and where,\\\" providing sophisticated adversaries with a roadmap of organizational relationships, operational patterns, and privileged access flows.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":\"left\"},\"content\":[{\"text\":\"As highlighted by the \",\"type\":\"text\"},{\"text\":\"Salt Typhoon attacks\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"/insights/glossary/salt-typhoon\",\"uuid\":\"a876273d-b1aa-47e5-84e1-5ad86c27e0a0\",\"anchor\":null,\"target\":\"_self\",\"linktype\":\"story\",\"story\":{\"name\":\"The Salt Typhoon Attacks of 2024\",\"created_at\":\"2026-01-03T19:47:42.748Z\",\"published_at\":\"2026-02-05T15:51:49.402Z\",\"updated_at\":\"2026-03-26T16:43:44.063Z\",\"id\":130171137057439,\"uuid\":\"a876273d-b1aa-47e5-84e1-5ad86c27e0a0\",\"content\":{\"_uid\":\"c2400b5d-0765-4ba6-8ba0-af3e752995a0\",\"slug\":\"secure-communications/insights/glossary/salt-typhoon\",\"topic\":[],\"noIndex\":false,\"website\":\"0ed5aaad-038e-41bc-89a5-f4b677331ad8\",\"category\":\"glossary\",\"industry\":[],\"seoImage\":{\"id\":133723857955102,\"alt\":\"\",\"name\":\"\",\"focus\":\"\",\"title\":\"\",\"source\":\"\",\"filename\":\"https://a.storyblok.com/f/286245462458556/1024x768/5e4b02de8f/secure-comms-glossary-card-t.webp\",\"copyright\":\"\",\"fieldtype\":\"asset\",\"meta_data\":{},\"is_external_url\":false},\"solution\":[],\"component\":\"page\",\"pageTitle\":\"The Salt Typhoon Attacks of 2024\",\"seoScript\":\"{\\n\\\"@context\\\": \\\"https://schema.org\\\",\\n\\\"@type\\\": \\\"WebPage\\\",\\n\\\"url\\\": \\\"https://www.blackberry.com/en/secure-communications/insights/glossary/salt-typhoon\\\",\\n\\\"name\\\": \\\"The Salt Typhoon Attacks of 2024\\\",\\n\\\"description\\\": \\\"The Salt Typhoon attacks of 2024 were calculated, sophisticated cyberattacks that exploited systemic vulnerabilities and compromised critical communications infrastructure worldwide. 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The perpetrators demonstrated technical proficiency, underscoring the evolving threat landscape and emphasizing the urgent need for resilient, sovereign, and adaptive defenses.\",\"type\":\"text\"}]}]},\"component\":\"justTextSectionEE\",\"noPadding\":true,\"primaryText\":\"What Is Salt Typhoon?\",\"jumpLinkText\":\"What Is Salt Typhoon?\"},{\"_uid\":\"31f0b029-a7cb-4443-aeb0-79caee979f9e\",\"body\":{\"type\":\"doc\",\"content\":[{\"type\":\"bullet_list\",\"content\":[{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"February 3, 2026: US Senator Says AT\u0026T, Verizon Blocking Release of Salt Typhoon Security Assessment Reports\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"https://www.reuters.com/business/media-telecom/senator-says-att-verizon-blocking-release-salt-typhoon-security-assessment-2026-02-03/\",\"uuid\":null,\"anchor\":null,\"custom\":{},\"target\":\"_blank\",\"linktype\":\"url\"}},{\"type\":\"bold\"}]},{\"text\":\" \",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\"(Reuters)\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"January 8, 2026: China Hacked Email Systems of US Congressional Committee Staff\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"https://www.ft.com/content/44f730c4-7de3-4a09-88dd-41ea9c373dcb\",\"uuid\":null,\"anchor\":null,\"custom\":{},\"target\":\"_blank\",\"linktype\":\"url\"}},{\"type\":\"bold\"}]},{\"text\":\" (Financial Times)\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"September 5, 2025: China-Backed Hackers 'Almost Certainly' Targeted Canada During Theft of Millions of Americans' Data\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"https://www.cbc.ca/news/politics/salt-typhoon-canada-cyber-security-1.7625122\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":\"_blank\",\"linktype\":\"url\"}},{\"type\":\"bold\"}]},{\"text\":\" (CBC News)\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"September 4, 2025: ‘Unrestrained’ Chinese Cyberattackers May Have Stolen Data from Almost Every American\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"https://www.nytimes.com/2025/09/04/world/asia/china-hack-salt-typhoon.html\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":\"_blank\",\"linktype\":\"url\"}},{\"type\":\"bold\"}]},{\"text\":\" (NYTimes)\",\"type\":\"text\"}]}]}]}]},\"theme\":\"\",\"component\":\"justTextSectionEE\",\"noPadding\":true,\"primaryText\":\"Latest Salt Typhoon News\",\"jumpLinkText\":\"Latest News\"},{\"_uid\":\"5ad4240b-257e-4e9f-9727-f538f538d728\",\"body\":{\"type\":\"doc\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":\"left\"},\"content\":[{\"text\":\"Salt Typhoon embodied a new echelon of cyber threats. Key characteristics of the attacks included:\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":\"left\"},\"content\":[{\"text\":\"1. Supply Chain Compromise\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":\"left\"},\"content\":[{\"text\":\"Threat actors infiltrated supply chains, embedding malicious payloads in firmware updates and telecom equipment. These compromises circumvented traditional security measures, granting attackers access to network operations at a foundational level.\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":\"left\"},\"content\":[{\"text\":\"2. Exploitation of Zero-Day Vulnerabilities\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":\"left\"},\"content\":[{\"text\":\"The attackers capitalized on zero-day exploits to penetrate deeply into telecom systems, targeting both hardware and software vulnerabilities. By attacking unpatched weaknesses, they ensured initial infiltration went undetected.\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":\"left\"},\"content\":[{\"text\":\"3. Lateral Movement and Privilege Escalation\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":\"left\"},\"content\":[{\"text\":\"Custom tools were employed for lateral movement within networks, aiming to control core routing systems, subscriber databases, and sensitive operational data. Privilege escalation techniques allowed attackers to access restricted areas critical to telecommunications infrastructure.\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":\"left\"},\"content\":[{\"text\":\"4. Targeted Disruption\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":\"left\"},\"content\":[{\"text\":\"Salt Typhoon attackers disrupted service by reconfiguring vital protocols, intercepting communications, and gaining unauthorized access to network management systems. These measures jeopardized both consumer communication and industrial operations.\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":\"left\"},\"content\":[{\"text\":\"5. Stealth and Persistence\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":\"left\"},\"content\":[{\"text\":\"Advanced malware with obfuscation techniques enabled attackers to remain undetected for extended periods. The persistence of these threats heightened the complexity of response strategies.\",\"type\":\"text\"}]}]},\"component\":\"justTextSectionEE\",\"noPadding\":true,\"primaryText\":\"Characteristics of Salt Typhoon Attacks\",\"jumpLinkText\":\"Attack Characteristics\"},{\"_uid\":\"a681ae5e-ab76-4a57-8bfd-600ce584a70e\",\"body\":{\"type\":\"doc\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":\"left\"},\"content\":[{\"text\":\"The consequences of Salt Typhoon attacks spanned operational, regulatory, and reputational domains. Telecom operators worldwide reported significant impacts, including:\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":\"left\"},\"content\":[{\"text\":\"Network Instability\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":\"left\"},\"content\":[{\"text\":\"Unauthorized modifications to routing protocols destabilized networks, disrupting data flow and service availability. The integrity of communications infrastructure suffered, eroding reliability across user bases.\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":\"left\"},\"content\":[{\"text\":\"Data Exfiltration\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":\"left\"},\"content\":[{\"text\":\"Extensive data theft included subscriber information, authentication tokens, and proprietary network configurations. The exposure of this sensitive data had major financial and trust repercussions for affected organizations.\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":\"left\"},\"content\":[{\"text\":\"Service Interruptions\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":\"left\"},\"content\":[{\"text\":\"Coordinated attacks triggered prolonged outages, compromising essential services in regions across Asia, Europe, and North America. Enterprises and critical sectors, reliant on uninterrupted telecom services, were especially vulnerable.\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":\"left\"},\"content\":[{\"text\":\"Regulatory Consequences\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":\"left\"},\"content\":[{\"text\":\"Regulatory bodies, including the Federal Communications Commission (FCC) and the European Union Agency for Cybersecurity (ENISA), heightened scrutiny of affected operators. Organizations faced increased accountability, including mandated disclosures and stiff penalties.\",\"type\":\"text\"}]}]},\"component\":\"justTextSectionEE\",\"noPadding\":true,\"primaryText\":\"Impacts of Salt Typhoon on Telecommunications Networks\",\"jumpLinkText\":\"Impacts\"},{\"_uid\":\"f74260f9-f11e-4218-8ff9-5d9ab1aea414\",\"body\":{\"type\":\"doc\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":\"left\"},\"content\":[{\"text\":\"January 2024:\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" Initial reconnaissance activity was detected, with SS7 endpoint vulnerabilities utilized to perform limited probing.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":\"left\"},\"content\":[{\"text\":\"March 2024:\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" Coordinated attacks targeted telecom supply chains, inserting malicious components into essential infrastructure.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":\"left\"},\"content\":[{\"text\":\"June 2024:\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" Custom malware was deployed within core networks, granting persistent access while evading detection mechanisms.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":\"left\"},\"content\":[{\"text\":\"September 2024:\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" Attempts to exfiltrate substantial data volumes were mitigated by some operators through enhanced segmentation and access controls.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":\"left\"},\"content\":[{\"text\":\"These events demonstrated the offenders’ ability to adapt their strategies, increasing the complexity of effective mitigation tactics.\",\"type\":\"text\"}]}]},\"component\":\"justTextSectionEE\",\"noPadding\":true,\"primaryText\":\"Timeline of the 2024 Salt Typhoon Campaigns\",\"jumpLinkText\":\"Timeline\"},{\"_uid\":\"7dade8b1-1e8d-4d17-8ee7-2c6ab99955f8\",\"body\":{\"type\":\"doc\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":\"left\"},\"content\":[{\"text\":\"Responding to Salt Typhoon required innovative, multi-layered security measures designed to counteract advanced cyber threats. Effective responses focused on the following:\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":\"left\"},\"content\":[{\"text\":\"1. Implementation of Zero Trust Architecture\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":\"left\"},\"content\":[{\"text\":\"Zero Trust models minimized lateral movement by establishing highly segmented network environments. Access permissions were rigorously restricted to verified identities and devices, significantly reducing attack surfaces.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":\"left\"},\"content\":[{\"text\":\"2. Enhanced Vulnerability Management\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":\"left\"},\"content\":[{\"text\":\"Organizations adopted continuous vulnerability assessments and accelerated patch deployment strategies, addressing exploitable weaknesses before adversaries could capitalize on them.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":\"left\"},\"content\":[{\"text\":\"3. Real-Time Threat Intelligence\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":\"left\"},\"content\":[{\"text\":\"Automated threat intelligence tools provided consistent monitoring of network traffic for anomalous patterns. Proactive detection of abnormal behavior allowed for immediate response to potential intrusions.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":\"left\"},\"content\":[{\"text\":\"4. Identity and Access Management (IAM)\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":\"left\"},\"content\":[{\"text\":\"Least-privilege principles and multi-factor authentication (MFA) schemes were enforced across critical systems, reducing opportunities for unauthorized access.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":\"left\"},\"content\":[{\"text\":\"5. Advanced Monitoring Systems\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":\"left\"},\"content\":[{\"text\":\"Machine learning-enhanced SIEM platforms enabled robust surveillance of activities across the network, improving event detection and response efficacy.\",\"type\":\"text\"}]}]},\"component\":\"justTextSectionEE\",\"noPadding\":true,\"primaryText\":\"Defense and Mitigation Strategies\",\"jumpLinkText\":\"Defense\"},{\"_uid\":\"b4ef5f18-8ffa-4059-a7de-80cc6e844efd\",\"body\":{\"type\":\"doc\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Global regulators and governments collaborated to address the challenges posed by Salt Typhoon. Their strategic measures included:\",\"type\":\"text\"}]},{\"type\":\"bullet_list\",\"content\":[{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Mandatory Incident Reporting:\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" Stricter deadlines for breach disclosures ensured timely responses to emerging threats.\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Cross-Border Intelligence Sharing:\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" Transnational coordination allowed operators to exchange best practices and real-time threat indicators.\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Standardization and Compliance:\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" Organizations adopted industry frameworks, including ISO/IEC 27001 and NIST SP 800-53, bolstering security and instilling operational resilience.\",\"type\":\"text\"}]}]}]},{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":null},\"content\":[{\"text\":\"Key Case Study\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Regulators like the Cybersecurity and Infrastructure Security Agency (CISA) facilitated multi-agency collaboration, working with private operators to perform in-depth forensic analyses and construct actionable defenses against future incidents.\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":null},\"content\":[{\"text\":\"Building Future Resilience\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Salt Typhoon presented a compelling case for reevaluating the resilience of telecommunication networks. The path forward requires unyielding vigilance and investment in both technology and workforce capabilities.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Organizations must prioritize:\",\"type\":\"text\"}]},{\"type\":\"ordered_list\",\"attrs\":{\"order\":1},\"content\":[{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Quantum-safe encryption:\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" Transitioning to encryption methods resistant to quantum-level decryption ensures long-term confidentiality.\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Blockchain-based security:\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" Secure data exchange and integrity can be bolstered by blockchain technology.\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Workforce development:\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" Staff training in detection, mitigation, and adherence to updated compliance frameworks ensures operational competency.\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Adaptive governance:\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" Comprehensive governance structures tailored to address evolving security challenges allow for proactive engagement with threats.\",\"type\":\"text\"}]}]}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"type\":\"hard_break\"},{\"text\":\"The Salt Typhoon attacks of 2024 redefined the cybersecurity landscape for telecommunications. These incidents highlighted the extraordinary capabilities of modern threat actors while also underscoring the importance of fortified, sovereign infrastructure. By adopting forward-thinking defensive strategies and fostering collaborative frameworks, organizations can prepare for the complex challenges of tomorrow. Resilience, precision, and proactive security measures are essential to protecting the critical communications infrastructure that underpins global society.\",\"type\":\"text\"}]}]},\"component\":\"justTextSectionEE\",\"noPadding\":true,\"primaryText\":\"Regulatory and Collaborative Responses\",\"jumpLinkText\":\"Response\"},{\"_uid\":\"69828381-31a4-467c-8b3a-5e67b2c6cc8d\",\"component\":\"globalPageSection\",\"referencedPageSection\":[\"e87cec03-845b-43dc-8ac0-68ca8f038f21\"]}],\"seoDescription\":\"The Salt Typhoon attacks of 2024 were calculated, sophisticated cyberattacks that exploited systemic vulnerabilities and compromised critical communications infrastructure worldwide. The perpetrators demonstrated technical proficiency, underscoring the evolving threat landscape and emphasizing the urgent need for resilient, sovereign, and adaptive defenses.\",\"enableJumplinkNav\":true},\"slug\":\"salt-typhoon\",\"full_slug\":\"secure-communications/insights/glossary/salt-typhoon\",\"sort_by_date\":null,\"position\":490,\"tag_list\":[],\"is_startpage\":false,\"parent_id\":119520210403402,\"meta_data\":null,\"group_id\":\"96f4bd0f-6a18-4791-a673-8c168cb5448a\",\"first_published_at\":\"2026-01-21T20:30:48.982Z\",\"release_id\":null,\"lang\":\"default\",\"path\":\"\",\"alternates\":[],\"default_full_slug\":null,\"translated_slugs\":null,\"_stopResolving\":true}}}]},{\"text\":\", unencrypted metadata allows attackers to map internal collaborations and identify high-value targets without ever needing to break the encryption itself. Consequently, the most resilient organizations will be those that implement \\\"metadata shielding\\\" to obscure their communication footprints, recognizing that even the strongest encrypted content fails to protect a mission if the underlying communication patterns remain visible to hostile observers.\",\"type\":\"text\"}]},{\"type\":\"bullet_list\",\"content\":[{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Intelligence Value:\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" Adversaries increasingly use unencrypted metadata to map operational patterns, identify key personnel, and understand privileged access flows within an organization.\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"The \\\"Salt Typhoon\\\" Precedent:\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" The 2024 Salt Typhoon attacks demonstrated that targeting communications infrastructure and telcos provides a \\\"target-rich environment\\\" where metadata yields significant espionage value.\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Limit of Traditional Encryption:\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" Standard end-to-end encryption is becoming a \\\"baseline,\\\" but it often fails to protect the \",\"type\":\"text\"},{\"text\":\"identity\",\"type\":\"text\",\"marks\":[{\"type\":\"italic\"}]},{\"text\":\" and \",\"type\":\"text\"},{\"text\":\"behavior\",\"type\":\"text\",\"marks\":[{\"type\":\"italic\"}]},{\"text\":\" of the communicators, which are now the primary targets for state-sponsored actors.\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Shift to Metadata Shielding:\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" Effective defense in 2026 will require a \\\"decisive break\\\" from current practices, moving toward solutions that limit what outside systems can observe about an organization's communication footprint.\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Operational Resilience:\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" Controlling who sees and stores communication patterns — not just the message content — is identified as the most immediate and achievable hedge against modern surveillance and metadata-driven exploitation.\",\"type\":\"text\"}]}]}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":\"left\"},\"content\":[{\"text\":\"Prediction 3: Metadata Control Becomes the First Post-Quantum Defense.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":\"left\"},\"content\":[{\"text\":\"The first line of defense against the quantum threat moving forward will not be found in complex new algorithms, but in the strategic suppression of communication signals. While post-quantum cryptography (PQC) focuses on protecting the contents of a message, \",\"type\":\"text\"},{\"text\":\"metadata control\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" will emerge as the most immediate and achievable hedge against long-term intelligence risks. By limiting \\\"observable signals\\\" — the patterns of who is talking to whom and from where — organizations can significantly reduce the volume of high-value data available for adversaries to harvest today. This approach recognizes that even if an attacker successfully \\\"steals now\\\" to \\\"decrypt later,\\\" a lack of contextual metadata makes that stolen data far more difficult to categorize, prioritize, and weaponize. Consequently, the ability to obscure an organization's digital footprint is becoming a foundational prerequisite for operational resilience in a post-quantum world.\",\"type\":\"text\"}]},{\"type\":\"bullet_list\",\"content\":[{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"The \\\"Decisive Break\\\" from Traditional Security:\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" 2026 will be a turning point where encryption alone is insufficient. Controlling the \\\"communication footprint\\\" becomes as vital as the encryption itself.\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Mitigating \\\"Harvest-Now, Decrypt-Later\\\":\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" By managing metadata now, organizations reduce the long-term risk associated with state-sponsored actors collecting encrypted traffic to exploit in the future.\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Signal Reduction:\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" Limiting observable signals is cited as the most effective way to prevent adversaries from mapping relationship hierarchies and operational cadences.\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Sovereignty of Patterns:\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" Trust is shifting toward \\\"sovereign-hosted\\\" communications where the organization, rather than a third-party cloud provider, controls the visibility of its own communication metadata.\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Defense-Grade Protection:\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" Modernized security standards are moving toward \\\"metadata shielding\\\" to prevent \\\"malware-free\\\" espionage that relies on analyzing patterns of life rather than breaking code.\",\"type\":\"text\"}]}]}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":\"left\"},\"content\":[{\"text\":\"Prediction 4: Identity Verification Becomes Mandatory Infrastructure.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":\"left\"},\"content\":[{\"text\":\"Artificial intelligence is dismantling long-standing assumptions about identity and authenticity. Deepfake voices, synthetic videos, and AI-generated personas are already being used to impersonate executives, spoof commands, and manipulate trusted channels. As these techniques scale, human trust signals fail. Familiar voices, visual confirmation, and informal verification are no longer reliable under pressure or automation.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":\"left\"},\"content\":[{\"text\":\"Metadata compounds the problem. Communication patterns can reinforce deception, making impersonation more convincing and harder to detect. In this environment, identity becomes inseparable from context. In 2026, identity verification will become a mandatory layer of communication security. Proving who you are — cryptographically and continuously — will be as fundamental as encryption itself. Systems will need to verify not only what was said, but that it came from an authorized individual on a trusted device within a compliant environment. When anything can be faked, trust will depend on what can be verified.\",\"type\":\"text\"}]},{\"type\":\"bullet_list\",\"content\":[{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"AI-Driven Destabilization:\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" AI-driven impersonation is actively destabilizing trust in even the most basic digital interactions, necessitating a shift to cryptographic verification.\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Malware-Free Espionage:\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" Attackers are moving away from traditional malware in favor of \\\"malware-free\\\" access, using stolen or synthetic identities to move laterally within secure networks.\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Crisis of Identity:\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" With the advent of perfectly cloned voices and video, the text predicts that \\\"proving who you are — cryptographically and continuously — will become as fundamental as encryption itself.\\\"\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Defense-Grade Authentication:\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" The transition toward \\\"defense-grade\\\" protection for all sectors means that authenticated identities and continuous verification are no longer optional extras, but baseline requirements for operational continuity.\",\"type\":\"text\"}]}]}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":\"left\"},\"content\":[{\"text\":\"Prediction 5: Certified Assurance Replaces Security Claims.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":\"left\"},\"content\":[{\"text\":\"In 2026, the era of \\\"security by marketing\\\" comes to an end as organizations stop taking a vendor's word for granted and start demanding verifiable, independent evidence of a system's integrity. As cyber-enabled espionage and fraud reached \",\"type\":\"text\"},{\"text\":\"a staggering global cost of over $1.03 trillion (USD) in 2024\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"https://www.gasa.org/post/global-state-of-scams-report-2024-1-trillion-stolen-in-12-months-gasa-feedzai\",\"uuid\":null,\"anchor\":null,\"target\":\"_blank\",\"linktype\":\"url\"}}]},{\"text\":\", the gap between a marketing claim of \\\"military-grade encryption\\\" and actual defense-grade performance has become a critical business risk. The move toward \",\"type\":\"text\"},{\"text\":\"certified assurance\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" means that \\\"secure\\\" is no longer a feature nor a brand attribute. Rather, it is a status earned through rigorous third-party validation against global standards like FIPS, NIAP, and NATO certifications.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":\"left\"},\"content\":[{\"text\":\"Organizations will now favor vendors that can demonstrate verifiable compliance with recognized security standards over those relying on unverified claims. The word “secure” will stop being a statement and become a certification. Proof will replace promises. This shift is also erasing the line between enterprise and defense-grade security. Communications once considered secure enough for enterprise use will no longer meet the threshold for trust. Defense-grade assurance — verified identity, continuous validation, cryptographic control, and resilience under stress — will become the expectation for protecting critical exchanges across both public and private sectors. Every organization now faces threats once reserved for defense. The only question is whether its communications are built for that reality.\",\"type\":\"text\"}]},{\"type\":\"bullet_list\",\"content\":[{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"The Credibility Gap:\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" High-profile failures, such as the \\\"Signal-Gate\\\" incident involving U.S. officials, have underscored that promised security is not the same as verifiable security.\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Economic Drivers:\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" With cyber-enabled espionage and fraud costing more than $1 trillion (USD) annually, the financial stakes have reached a point where unverified security is a liability no board is willing to accept.\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Standardization as a Requirement:\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" Procurement is shifting toward mandatory compliance with rigorous standards (e.g., FIPS 140-3, NIAP/Common Criteria) as a baseline for any communication tool.\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"End of Marketing Assertions:\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" In 2026, the real differentiator between vendors will not be their feature list, but the transparency of their third-party audit reports and the mathematical proof of their security claims.\",\"type\":\"text\"}]}]}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":\"left\"},\"content\":[{\"text\":\"Prediction 6: Defense-Grade Security Becomes the Baseline.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":\"left\"},\"content\":[{\"text\":\"The traditional distinction between \\\"enterprise-grade\\\" and \\\"defense-grade\\\" security will effectively vanish in 2026 as the severity of threats against the private sector reaches a parity with national security interests. With cyber-enabled espionage and fraud costing the global economy over $1 trillion (USD) in 2024, standard commercial security protocols are no longer sufficient to protect critical infrastructure, energy grids, and government systems. Organizations are moving toward a \\\"defense-grade baseline\\\" that prioritizes continuous verification and authenticated identities to secure the modern perimeter. This approach utilizes device hardening and cryptographic isolation to \\\"containerize\\\" business data on personal devices, ensuring the data remains encrypted and inaccessible even if the host operating system is compromised.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":\"left\"},\"content\":[{\"text\":\"This shift acknowledges that adversaries no longer distinguish between government and corporate targets. The tools used to protect corporate interests must be as resilient and rigorously validated as those used to protect the world’s most critical communications.\",\"type\":\"text\"}]},{\"type\":\"bullet_list\",\"content\":[{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Escalation of Threat:\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" State-sponsored espionage groups, like those behind the Salt Typhoon attacks, have expanded their reach beyond government targets to infiltrate hundreds of telecommunications and private companies globally.\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Economic Stakes:\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" The staggering $1.03 trillion cost of cyber-espionage and fraud in 2024 has made high-level security a financial necessity for private enterprises.\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Malware-Free Tactics:\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" Adversaries are increasingly using credential-based access and social engineering rather than \\\"noisy\\\" malware, necessitating the continuous verification found in defense-grade architectures.\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Target-Rich Environment:\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" Communications infrastructure, data, and applications are now viewed as primary targets for attackers seeking to disrupt national economies and public safety.\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Regulatory Pressure:\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" As critical systems like water, energy, and healthcare face \\\"stealthy intrusion,\\\" regulatory bodies are pushing for the adoption of hardened, defense-validated networks as the new minimum for operational trust.\",\"type\":\"text\"}]}]}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":\"left\"},\"content\":[{\"text\":\"Prediction 7: Control and Federated Awareness Define Resilience\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":\"left\"},\"content\":[{\"text\":\"As metadata risk and assurance requirements rise, trust is shifting toward control. Control will become the new foundation of trust over the next year. Governments and critical-infrastructure operators will increasingly favor platforms built for autonomy, where infrastructure, keys, and data remain fully within their own authority. Trust will not be rented from the cloud. It will be built on systems organizations can operate, govern, and defend themselves.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":\"left\"},\"content\":[{\"text\":\"At the same time, resilience depends on coordination. Extreme weather, cyber incidents, and infrastructure failures continue to escalate, putting pressure on public and private sectors to work together. Investment in resilience will drive wider adoption of integrated early warning systems, data-driven prevention, modernized tools, and out-of-band networks that help nations predict, respond, and recover faster, saving lives and economies. This coordination cannot come at the cost of sovereignty. Federated situational awareness models are emerging as the solution. They allow organizations to share insight without surrendering control, enabling collaboration across independently governed systems while minimizing metadata exposure. True resilience depends on how clearly and quickly organizations can see and act together. Shared situational awareness does not just save time. In a crisis, those minutes save lives.\",\"type\":\"text\"}]},{\"type\":\"bullet_list\",\"content\":[{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"The Shift to Sovereignty:\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" Driven by geopolitical tensions and shifting data-sovereignty rules, organizations are moving toward sovereign-hosted communications to ensure that external jurisdictions cannot influence their operational continuity.\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Ownership of Trust:\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" \\\"Control will become the new foundation of trust,\\\" specifically requiring that infrastructure, encryption keys, and communication footprints remain under the organization's own authority.\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"The Cost of Silos:\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" Fragmented communications and data silos are identified as the primary bottlenecks that slow down decision cycles across governments and private operators during crises.\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Federated Situational Awareness:\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" This emerging model allows a complex set of stakeholders to share information in real time across independently governed systems without compromising sovereignty — a practice already gaining traction in defense and public safety.\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Resilience under Stress:\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" As extreme weather and global conflicts escalate, the \\\"minutes saved\\\" by integrated early warning systems and modernized out-of-band networks are cited as the difference-maker in saving lives and economies.\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Control as a Procurement Mandate:\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" Future investment will focus on tools that enable \\\"secure data exchange and authentication,\\\" allowing responders to collaborate while maintaining absolute control of their own domains.\",\"type\":\"text\"}]}]}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":\"left\"},\"content\":[{\"text\":\"Looking Ahead for How Trust, Risk, and Control will Actually be Judged Next Year\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":\"left\"},\"content\":[{\"text\":\"Secure communications will be judged by a different standard this year. Not by claims. Not by convenience. And not by encryption alone.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":\"left\"},\"content\":[{\"text\":\"Encryption remains essential, but it is no longer sufficient. The most critical vulnerability in modern communications is metadata: who is communicating, when, how frequently, from where, over which channels. These signals enable pattern-of-life analysis, hierarchy mapping, and intent inference. They allow adversaries to understand how an organization operates without ever reading a message.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":\"left\"},\"content\":[{\"text\":\"As quantum-readiness mandates move from theory to legislative requirement, we are witnessing a decisive break from the past. In this new landscape, brand reputation and legacy encryption claims are no longer enough to guarantee security. 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