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	<title>Inside Facebook</title>
	
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	<description>Tracking Facebook and the Facebook Platform for Developers and Marketers</description>
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		<title>Facebook Updates Promo/Sweepstakes Guidelines – What It Means for Marketers</title>
		<link>http://feedproxy.google.com/~r/InsideFacebook/~3/eYbT-qSS7nQ/</link>
		<comments>http://www.insidefacebook.com/2009/11/06/facebook-updates-promosweepstakes-guidelines-for-pages-and-apps-what-it-means-for-marketers/#comments</comments>
		<pubDate>Fri, 06 Nov 2009 19:25:01 +0000</pubDate>
		<dc:creator>Justin Smith</dc:creator>
				<category><![CDATA[Advertising]]></category>
		<category><![CDATA[Applications]]></category>
		<category><![CDATA[Business]]></category>
		<category><![CDATA[Facebook]]></category>
		<category><![CDATA[Legal]]></category>
		<category><![CDATA[Marketing]]></category>
		<category><![CDATA[Policy]]></category>

		<guid isPermaLink="false">http://www.insidefacebook.com/?p=19615</guid>
		<description><![CDATA[These days, running promotions on Facebook Pages and inside Facebook apps is one of the simplest and most effective ways of engaging Facebook users. However, while Facebook does allow third parties to run contests and promotions on Facebook, it has been posting increasingly specific guidelines throughout the past year detailing just what is and what [...]]]></description>
			<content:encoded><![CDATA[<p><img title="n10381469571_2067" src="http://www.insidefacebook.com/wp-content/uploads/2009/11/n10381469571_2067.jpg" alt="n10381469571_2067" hspace="20" vspace="10" width="200" height="138" align="right" />These days, running promotions on Facebook Pages and inside Facebook apps is one of the simplest and most effective ways of engaging Facebook users. However, while Facebook does allow third parties to run contests and promotions on Facebook, it has been posting increasingly specific guidelines throughout the past year detailing just what is and what isn&#8217;t allowed.</p>
<p>Now, Facebook has just posted a new set of promotional guidelines that go into much more detail. We&#8217;ve excerpted and highlighted some of the most relevant sections below, but the most important part: <strong>All promotions that run on Facebook must be fully located on either 1) the canvas page of an application, or 2) in an application box or tab on a Facebook Page &#8211; AND you must get prior Facebook approval before the promotion starts.</strong></p>
<p><strong>The Updated Policies</strong></p>
<p>Here&#8217;s the most important section of the updated <a href="http://www.facebook.com/promotions_guidelines.php">promotional guidelines</a>:</p>
<blockquote>
<div><em>Section 3.  Administering a Promotion through the Facebook Platform</em></div>
<p><em>You may not administer any promotion through Facebook, except that you may administer a promotion through the Facebook Platform with our prior written approval. Such written approval may be obtained only through an account representative at Facebook. If you are already working with an account representative, please contact that representative to begin the approval process. If you do not work with an account representative, you can use this <a href="http://www.facebook.com/business/contact.php">contact form</a> to inquire about working with an account representative.  If we provide you such approval, you agree to the following:</em></p>
<p><em><span>3.1</span> You will only administer the promotion through an application on the Facebook Platform, as directed by us.</em></p>
<p><em><span>3.2</span> You will only allow users to enter the promotion in the following locations on Facebook:</em></p>
<blockquote><p><em><span>3.2.1</span> On the canvas Page of an application on the Facebook Platform.<br />
</em></p>
<p><em><span>3.2.2</span> On an application box in a tab on a Facebook Page.</em></p></blockquote>
<p><em><span>3.6</span> You must submit materials for any promotion you plan on administering through the Facebook Platform to your account representative for our review and approval at least 7 days prior to the start date of such promotion. Promotions not approved in writing within such time period will be deemed unapproved.</em></p></blockquote>
<p><strong>What&#8217;s Clearly Not Allowed</strong></p>
<p>This means the following types of Facebook contests are not allowed:</p>
<ul>
<li>&#8220;Status update&#8221; contests (like the one that <a href="http://www.insidefacebook.com/2009/01/29/intuits-super-status-contest-aiming-for-product-placement-in-facebook-status-updates/">Intuit ran earlier this year</a>)</li>
<li>&#8220;Photo upload&#8221; contests (like the one Utah restaurant <a href="http://www.insidefacebook.com/2009/10/12/mo-bettah-steaks-a-local-restaurant-making-good-use-of-its-facebook-page/">Mo&#8217; Bettah Steaks ran last month</a>)</li>
<li>Any kind of contest that requires commenting on or responding to items in the News Feed (brands could otherwise boost their News Feed engagement and thus distribution by constantly running contests in the feed)</li>
</ul>
<p>Instead, all contest promotions must be run through third party applications, and must be approved by Facebook &#8220;at least 7 days prior to the start date.&#8221; This is especially important for all Page administrators to be aware of, as many businesses and organizations have been experimenting with different types of contests to drive traffic and engagement on their Facebook Page.</p>
<p><strong>Two More Details</strong></p>
<p>1) Aside from the usual prohibitions around allowing users under 18 to under or including any alcohol, tobacco, etc, in the campaign, the new guidelines say clearly that marketers must not require users to &#8220;purchase a product&#8221; or complete &#8220;a lengthy task&#8221; in order to enter.</p>
<blockquote>
<div><em>Section 2.  Prohibitions</em></div>
<p><em><span>2.6</span> The promotion is a sweepstakes that conditions entry upon the purchase of a product, completion of a lengthy task, or other form of consideration.</em></p></blockquote>
<p>2) Facebook says marketers must not indicate in any way that Facebook is a sponsor or administrator of the promotion.</p>
<blockquote><p><em>Section 4.  Publicizing a Promotion on Facebook</em></p>
<p><em><span>4.1</span> You will not directly or indirectly indicate that Facebook is a sponsor or administrator of the promotion or mention Facebook in any way in the rules or materials relating to the promotion.</em></p></blockquote>
<p><strong>Examples of What To Do and Not To Do</strong></p>
<p>Finally, Facebook has given the following examples to help marketers understand how to apply the new Promotion Guidelines:</p>
<blockquote><p><em>You cannot: Condition entry in the promotion upon a user providing content on Facebook, such as making a post on a profile or Page, status comment or photo upload.</em></p>
<p><em>You can: Use a third party application to condition entry to the promotion upon a user providing content. For example, you may administer a photo contest whereby a user uploads a photo through a third-party application to enter the contest.</em></p>
<p><em>You cannot:  Administer a promotion that users automatically enter by becoming a fan of your Page.</em></p>
<p><em>You can:  Only allow fans of your Page to access the tab that contains the third-party application for the promotion.</em></p>
<p><em>You cannot:  Notify winners through Facebook, such as through Facebook messages, chat, or posts on profiles or Pages.</em></p>
<p><em>You can: Collect an address or email through the third-party application for the promotion in order to contact the winner by email or standard mail.</em></p>
<p><em>You cannot:  Instruct people (in the rules or elsewhere) to sign up for a Facebook account before they enter the promotion.</em></p>
<p><em>You can: Instruct users to visit the third-party application to enter the promotion (as described in Section 3.4(i)). Since users must have a Facebook account in order to access an application on the Facebook Platform, if you give this instruction, they will be prompted to sign up for a Facebook account if they do not already have one.</em></p></blockquote>
<p><strong>The Page Apps/Management Ecosystem</strong></p>
<p>This update should be a boon to companies like <a href="http://www.buddymedia.com">Buddy Media</a>, <a href="http://www.contextoptional.com">Context Optional</a>, <a href="http://www.wildfireapp.com">Wildfire</a>, <a href="http://www.fanappz.com">Fanappz</a>, <a href="http://www.involver.com">Involver</a>, <a href="http://www.thekbuzz.com/">theKbuzz</a>, <a href="http://www.votigo.com">Votigo</a>, and <a href="http://www.vitrue.com">Vitrue</a> that are helping big brands, small businesses, and celebrities engage users on Facebook through white label application platform specifically designed for Facebook Page and application promotions.</p>
<p>By requiring all promotions to occur within applications of some kind, Facebook is both keeping the News Feed cleaner and signaling to the tools community that it wants them heavily involved in the future of marketing on Facebook.</p>
<img src="http://feeds.feedburner.com/~r/InsideFacebook/~4/eYbT-qSS7nQ" height="1" width="1"/>]]></content:encoded>
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		<item>
		<title>Legit New Games in This Week’s Up and Coming Facebook Apps List</title>
		<link>http://feedproxy.google.com/~r/InsideFacebook/~3/Qp5qPIHRAYc/</link>
		<comments>http://www.insidefacebook.com/2009/11/06/legit-new-games-in-this-weeks-up-and-coming-apps-list/#comments</comments>
		<pubDate>Fri, 06 Nov 2009 18:09:45 +0000</pubDate>
		<dc:creator>Eric Eldon</dc:creator>
				<category><![CDATA[Applications]]></category>
		<category><![CDATA[Connect]]></category>
		<category><![CDATA[Facebook]]></category>
		<category><![CDATA[Games]]></category>
		<category><![CDATA[International]]></category>
		<category><![CDATA[Metrics]]></category>

		<guid isPermaLink="false">http://www.insidefacebook.com/?p=19605</guid>
		<description><![CDATA[There are a few diamonds in the rough mix of simple applications on this week&#8217;s list of the top 20 up and coming apps. We put this list together by looking at the applications with between 100,000 and 1 million monthly active users in AppData, sorted by which applications gained the most users in the [...]]]></description>
			<content:encoded><![CDATA[<p>There are a few diamonds in the rough mix of simple applications on this week&#8217;s list of the top 20 up and coming apps. We put this list together by looking at the applications with between 100,000 and 1 million monthly active users in <a href="http://www.appdata.com">AppData</a>, sorted by which applications gained the most users in the past week. As this week shows, looking at this segment of apps can show great apps before they become hits.</p>
<div style="padding-top: 10px; padding-bottom: 20px; font-size: 22px; color: #990000;">Top Gainers This Week</div>
<table style="font-size: 13px; width: 90%;" border="0">
<tbody>
<tr style="font-weight: bold; font-size: 15px; background-color: #eeeeee;">
<th></th>
<th> <a href="http://www.appdata.com/gainers/week/?cat_id=0&amp;fanbase=100000,1000000&amp;list_select=apps&amp;sort=display_name">Name</a></th>
<th> <a href="http://www.appdata.com/gainers/week/?cat_id=0&amp;fanbase=100000,1000000&amp;list_select=apps&amp;sort=mau">MAU</a></th>
<th> <a href="http://www.appdata.com/gainers/week/?cat_id=0&amp;fanbase=100000,1000000&amp;list_select=apps&amp;sort=gain">Gain<img style="border: medium none; margin-left: 3px;" src="http://www.appdata.com/images/sort-marker.gif" alt="↓" /></a></th>
<th> <a href="http://www.appdata.com/gainers/week/?cat_id=0&amp;fanbase=100000,1000000&amp;list_select=apps&amp;sort=gain_pct">Gain, %</a></th>
</tr>
<tr>
<td style="width: 10px;">1.</td>
<td style="width: 360px;"><img style="border: medium none; padding-right: 3px;" src="http://www.appdata.com/app_thumbs/204121195293_icon.jpg" alt="icon" /> <a href="http://www.appdata.com/facebook/apps/index/id/204121195293">What kind of mask do you wear?</a></td>
<td>235,158</td>
<td style="color: green;">+207,243</td>
<td style="color: green;">+88.13</td>
</tr>
<tr>
<td style="width: 10px;">2.</td>
<td style="width: 360px;"><img style="border: medium none; padding-right: 3px;" src="http://www.appdata.com/app_thumbs/8725050364_icon.jpg" alt="icon" /> <a href="http://www.appdata.com/facebook/apps/index/id/8725050364">JibJab</a></td>
<td>896,201</td>
<td style="color: green;">+190,506</td>
<td style="color: green;">+21.26</td>
</tr>
<tr>
<td style="width: 10px;">3.</td>
<td style="width: 360px;"><img style="border: medium none; padding-right: 3px;" src="http://www.appdata.com/app_thumbs/36551164159_icon.jpg" alt="icon" /> <a href="http://www.appdata.com/facebook/apps/index/id/36551164159">what are you born to do?</a></td>
<td>913,576</td>
<td style="color: green;">+189,108</td>
<td style="color: green;">+20.70</td>
</tr>
<tr>
<td style="width: 10px;">4.</td>
<td style="width: 360px;"><img style="border: medium none; padding-right: 3px;" src="http://www.appdata.com/app_thumbs/158779306828_icon.jpg" alt="icon" /> <a href="http://www.appdata.com/facebook/apps/index/id/158779306828">商業大亨Web</a></td>
<td>243,784</td>
<td style="color: green;">+184,795</td>
<td style="color: green;">+75.80</td>
</tr>
<tr>
<td style="width: 10px;">5.</td>
<td style="width: 360px;"><img style="border: medium none; padding-right: 3px;" src="http://www.appdata.com/app_thumbs/12798254710_icon.jpg" alt="icon" /> <a href="http://www.appdata.com/facebook/apps/index/id/12798254710">Which Zodiac Sign Are You Most Compatible With?</a></td>
<td>707,949</td>
<td style="color: green;">+153,073</td>
<td style="color: green;">+21.62</td>
</tr>
<tr>
<td style="width: 10px;">6.</td>
<td style="width: 360px;"><img style="border: medium none; padding-right: 3px;" src="http://www.appdata.com/app_thumbs/140097698079_icon.jpg" alt="icon" /> <a href="http://www.appdata.com/facebook/apps/index/id/140097698079">iTop Hits Photo</a></td>
<td>999,975</td>
<td style="color: green;">+143,170</td>
<td style="color: green;">+14.32</td>
</tr>
<tr>
<td style="width: 10px;">7.</td>
<td style="width: 360px;"><img style="border: medium none; padding-right: 3px;" src="http://www.appdata.com/app_thumbs/56456021122_icon.jpg" alt="icon" /> <a href="http://www.appdata.com/facebook/apps/index/id/56456021122">Icy Tower</a></td>
<td>735,383</td>
<td style="color: green;">+135,090</td>
<td style="color: green;">+18.37</td>
</tr>
<tr>
<td style="width: 10px;">8.</td>
<td style="width: 360px;"><img style="border: medium none; padding-right: 3px;" src="http://www.appdata.com/app_thumbs/89740312175_icon.jpg" alt="icon" /> <a href="http://www.appdata.com/facebook/apps/index/id/89740312175">Acımasız Gerçekler</a></td>
<td>339,686</td>
<td style="color: green;">+117,885</td>
<td style="color: green;">+34.70</td>
</tr>
<tr>
<td style="width: 10px;">9.</td>
<td style="width: 360px;"><img style="border: medium none; padding-right: 3px;" src="http://www.appdata.com/app_thumbs/16267619503_icon.jpg" alt="icon" /> <a href="http://www.appdata.com/facebook/apps/index/id/16267619503">Do you think&#8230;?</a></td>
<td>208,255</td>
<td style="color: green;">+98,426</td>
<td style="color: green;">+47.26</td>
</tr>
<tr>
<td style="width: 10px;">10.</td>
<td style="width: 360px;"><img style="border: medium none; padding-right: 3px;" src="http://www.appdata.com/app_thumbs/2384884864_icon.jpg" alt="icon" /> <a href="http://www.appdata.com/facebook/apps/index/id/2384884864">MixPod Playlist</a></td>
<td>621,098</td>
<td style="color: green;">+92,855</td>
<td style="color: green;">+14.95</td>
</tr>
<tr>
<td style="width: 10px;">11.</td>
<td style="width: 360px;"><img style="border: medium none; padding-right: 3px;" src="http://www.appdata.com/app_thumbs/85107778085_icon.jpg" alt="icon" /> <a href="http://www.appdata.com/facebook/apps/index/id/85107778085">Huggles</a></td>
<td>155,295</td>
<td style="color: green;">+92,448</td>
<td style="color: green;">+59.53</td>
</tr>
<tr>
<td style="width: 10px;">12.</td>
<td style="width: 360px;"><img style="border: medium none; padding-right: 3px;" src="http://www.appdata.com/app_thumbs/38656534621_icon.jpg" alt="icon" /> <a href="http://www.appdata.com/facebook/apps/index/id/38656534621">Tarjetitas</a></td>
<td>958,169</td>
<td style="color: green;">+85,017</td>
<td style="color: green;">+8.87</td>
</tr>
<tr>
<td style="width: 10px;">13.</td>
<td style="width: 360px;"><img style="border: medium none; padding-right: 3px;" src="http://www.appdata.com/app_thumbs/143596469951_icon.jpg" alt="icon" /> <a href="http://www.appdata.com/facebook/apps/index/id/143596469951">Goobox &#8211; Free Games</a></td>
<td>526,077</td>
<td style="color: green;">+84,995</td>
<td style="color: green;">+16.16</td>
</tr>
<tr>
<td style="width: 10px;">14.</td>
<td style="width: 360px;"><img style="border: medium none; padding-right: 3px;" src="http://www.appdata.com/app_thumbs/19472890251_icon.jpg" alt="icon" /> <a href="http://www.appdata.com/facebook/apps/index/id/19472890251">Snowball Fight!</a></td>
<td>245,950</td>
<td style="color: green;">+80,096</td>
<td style="color: green;">+32.57</td>
</tr>
<tr>
<td style="width: 10px;">15.</td>
<td style="width: 360px;"><img style="border: medium none; padding-right: 3px;" src="http://www.appdata.com/app_thumbs/11697468678_icon.jpg" alt="icon" /> <a href="http://www.appdata.com/facebook/apps/index/id/11697468678">Happy Halloween</a></td>
<td>122,360</td>
<td style="color: green;">+79,734</td>
<td style="color: green;">+65.16</td>
</tr>
<tr>
<td style="width: 10px;">16.</td>
<td style="width: 360px;"><img style="border: medium none; padding-right: 3px;" src="http://www.appdata.com/app_thumbs/180398070407_icon.jpg" alt="icon" /> <a href="http://www.appdata.com/facebook/apps/index/id/180398070407">Halloween Costume</a></td>
<td>293,201</td>
<td style="color: green;">+75,416</td>
<td style="color: green;">+25.72</td>
</tr>
<tr>
<td style="width: 10px;">17.</td>
<td style="width: 360px;"><img style="border: medium none; padding-right: 3px;" src="http://www.appdata.com/app_thumbs/88676661495_icon.jpg" alt="icon" /> <a href="http://www.appdata.com/facebook/apps/index/id/88676661495">Petits quiz entre amis</a></td>
<td>643,118</td>
<td style="color: green;">+72,898</td>
<td style="color: green;">+11.34</td>
</tr>
<tr>
<td style="width: 10px;">18.</td>
<td style="width: 360px;"><img style="border: medium none; padding-right: 3px;" src="http://www.appdata.com/app_thumbs/106501873151_icon.jpg" alt="icon" /> <a href="http://www.appdata.com/facebook/apps/index/id/106501873151">Band of Heroes</a></td>
<td>107,565</td>
<td style="color: green;">+72,519</td>
<td style="color: green;">+67.42</td>
</tr>
<tr>
<td style="width: 10px;">19.</td>
<td style="width: 360px;"><img style="border: medium none; padding-right: 3px;" src="http://www.appdata.com/app_thumbs/6651249934_icon.jpg" alt="icon" /> <a href="http://www.appdata.com/facebook/apps/index/id/6651249934">Fun Cards &#8211; Thanksgiving &amp; More!</a></td>
<td>497,893</td>
<td style="color: green;">+71,508</td>
<td style="color: green;">+14.36</td>
</tr>
<tr>
<td style="width: 10px;">20.</td>
<td style="width: 360px;"><img style="border: medium none; padding-right: 3px;" src="http://www.appdata.com/app_thumbs/32476583234_icon.jpg" alt="icon" /> <a href="http://www.appdata.com/facebook/apps/index/id/32476583234">A Special Bouquet Greeting!</a></td>
<td>599,752</td>
<td style="color: green;">+66,856</td>
<td style="color: green;">+11.1</td>
</tr>
</tbody>
</table>
<p>Not speaking of great apps, though, at the top of the list is a quiz app called <a href="http://www.appdata.com/facebook/apps/index/id/204121195293">What kind of mask do you wear?</a> We&#8217;re not going to cover it too closely, other than to note that it is made by Quiz Monster, and its interface misleads users into clicking on an IQ Quiz ad, as you can see from the screenshot below. The app has managed to grow quickly, gaining 207,000 to reach 235,000 monthly active users this week.</p>
<p>Not every quiz app misleads users like this, of course. Some of the others near the top of the list, like <a href="http://www.appdata.com/facebook/apps/index/id/36551164159">what are you born to do?</a> and <a href="http://www.appdata.com/facebook/apps/index/id/12798254710">Which Zodiac Sign Are You Most Compatible With?</a> are not designed to deceive users like this, even though the quizzes are basic templates. Judging by my number of Facebook friends who have played both of the latter apps, many people enjoy them.</p>
<p><img class="alignnone size-full wp-image-19608" style="border: 1px solid black;" title="mask" src="http://www.insidefacebook.com/wp-content/uploads/2009/11/mask.png" alt="mask" width="500" height="345" /></p>
<p>Now, for the diamonds on the list. At the top is animated e-card creator <a href="http://www.appdata.com/facebook/apps/index/id/8725050364">JibJab</a>, sort of. The app lets you create and share these cards with your Facebook friends &#8212; although the company has apparently taken the app offline, because when you try to add the app you&#8217;re taken to a landing page telling you to visit JibJab&#8217;s main site. JibJab has been big on using <a href="http://www.insidefacebook.com/2009/06/19/jibjab-premiering-new-obama-satire-and-facebook-connect-integration-tonight-in-washington/">Facebook Connect</a>, and apparently it decided its home site was a better venue for its business. We&#8217;re not sure how the app is continuing to post growth: It gained 190,000 new users to reach 896,000 monthly actives.</p>
<p>Further down the list, a few other apps deserve a mention. <a href="http://www.appdata.com/facebook/apps/index/id/56456021122">Icy Tower</a>, an Ice Climbers-style game we covered recently over on <a href="http://www.insidesocialgames.com/2009/10/27/icy-tower-a-cool-facebook-game-with-a-solid-start-up-the-app-leaderboard/">Inside Social Games</a>, grew by 135,000 new users to total 735,000. Another app, called <a href="http://www.appdata.com/facebook/apps/index/id/2384884864">MixPod Playlist</a>, gained 93,000 to reach 621,000 monthly actives; the app is sort of similar to iLike, in that it lets you create playlists of songs using content like music videos from YouTube. Another game we recently reviewed on <a href="http://www.insidesocialgames.com/2009/10/30/french-goo-themed-game-collection-holds-firm-on-facebook/">Inside Social Games</a>, called <a href="http://www.appdata.com/facebook/apps/index/id/143596469951">Goobox &#8211; Free Games</a>, is also seeing a solid surge. It grew by 85,000 to end the week at 526,000. The game is actually a collection of mini-games, with each one having a goo theme.</p>
<p>Also notable is the diversity of this list. As we&#8217;ve <a id="cl1_" title="seen in past up-and-coming lists" href="../2009/10/09/top-20-up-and-coming-apps-this-week-simple-apps-and-games/">seen in past up-and-coming lists</a>, this one includes apps in Turkish, Chinese, Spanish and French.</p>
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		<title>Share Music Tracks And Playlists Directly Through Facebook With New WinAmp Plug-in</title>
		<link>http://feedproxy.google.com/~r/InsideFacebook/~3/0yF4oab2sM8/</link>
		<comments>http://www.insidefacebook.com/2009/11/06/share-music-tracks-and-playlists-directly-through-facebook-with-new-winamp-plug-in/#comments</comments>
		<pubDate>Fri, 06 Nov 2009 17:57:32 +0000</pubDate>
		<dc:creator>Matt Holliday</dc:creator>
				<category><![CDATA[Applications]]></category>
		<category><![CDATA[Facebook]]></category>

		<guid isPermaLink="false">http://www.insidefacebook.com/?p=19580</guid>
		<description><![CDATA[A new plug-in for Facebook from music player WinAmp may be a long-awaited key to comprehensive music sharing that has been lacking from the site &#8212; at least for people who still use Winamp. I am Listening To gives Facebook users the ability to share what they&#8217;re listening to at any given time, as well [...]]]></description>
			<content:encoded><![CDATA[<p>A new plug-in for Facebook from music player <a href="http://www.facebook.com/search/?q=winamp#/pages/WinAmp/10964104755?v=wall&amp;ref=search" target="_blank">WinAmp</a> may be a long-awaited key to comprehensive music sharing that has been lacking from the site &#8212; at least for people who still use Winamp. <a href="http://apps.facebook.com/favsongs/" target="_blank">I am Listening To</a> gives Facebook users the ability to share what they&#8217;re listening to at any given time, as well as load playlists directly to their profiles.</p>
<p><img class="alignnone size-medium wp-image-19593" src="http://www.insidefacebook.com/wp-content/uploads/2009/11/winamp-fbook-500x323.jpg" alt="winamp-fbook" width="500" height="323" /></p>
<p>The <a href="http://blog.winamp.com/2009/11/05/facebook-listening-to-v1-0-plug-in-spotlight/" target="_blank">Facebook Listening To v1.0 application</a> updates your Facebook status when you listen to songs with the WinAmp music player. Your Facebook friends will know exactly what tracks you&#8217;re enjoying, or you can load entire playlists to share with everyone, marking a big improvement over some of the current options for sharing music on Facebook. The plug-in even has the ability to post your WinAmp tracks when you&#8217;re not logged into Facebook. The application is free, though donations are encouraged, and setup requires a special user ID and key code.</p>
<p>There are a few ways to let Facebook friends know about what type of music you enjoy. These are mostly limited to linking to songs in outside sites or programs, like <a href="http://www.insidefacebook.com/2009/09/09/with-itunes-9-promise-of-music-on-facebook-still-unrealized/" target="_blank">the integration with iTunes</a>, and programs that have offered music sharing directly through Facebook are often short-lived due to licensing and DRM issues. And, recently, Facebook let people send <a href="http://www.insidefacebook.com/2009/10/21/facebook-expands-virtual-goods-business-with-licensed-music-and-sports-gifts/">virtual songs to each other through Lala</a>.</p>
<p>While WinAmp has been around for years, its popularity has waned due to more users migrating to players like iTunes and Windows Media Player. If this application can gain a little steam, this integration might help it gain a little momentum.</p>
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		<title>Online Retailers See Benefits From Facebook Presence</title>
		<link>http://feedproxy.google.com/~r/InsideFacebook/~3/ZgO4cPxxDiQ/</link>
		<comments>http://www.insidefacebook.com/2009/11/06/online-retailers-see-benefits-from-facebook-presence/#comments</comments>
		<pubDate>Fri, 06 Nov 2009 14:00:28 +0000</pubDate>
		<dc:creator>Matt Holliday</dc:creator>
				<category><![CDATA[Business]]></category>
		<category><![CDATA[E-commerce]]></category>
		<category><![CDATA[Facebook]]></category>

		<guid isPermaLink="false">http://www.insidefacebook.com/?p=19575</guid>
		<description><![CDATA[Retailers that are launching or beefing up their Facebook pages may not be able to easily track a monetary return on the time and energy spent on the pages, but many are starting to see benefits. Engaging in customers and building large fan followings is giving retailers like Kohl&#8217;s valuable insight into what their customers [...]]]></description>
			<content:encoded><![CDATA[<p>Retailers that are launching or beefing up their Facebook pages may not be able to easily track a monetary return on the time and energy spent on the pages, but many are starting to see benefits. Engaging in customers and building large fan followings is giving retailers like Kohl&#8217;s valuable insight into what their customers want, so sellers are better able to tailor their sites and specials to meet buyers&#8217; needs.</p>
<p><img class="alignnone size-full wp-image-19578" src="http://www.insidefacebook.com/wp-content/uploads/2009/11/kohls.jpg" alt="kohls" width="468" height="258" /></p>
<p>A recent poll buy Shop.org revealed that as the holiday shopping season  get in full swing, almost half of all online retailers will begin to ramp up their presence on social sites, including Facebook. The more successful retailers wil be able to utilize Facebook to converse with consumers, mainly those who frequent their sites and stores, to create a better shopping experience.</p>
<p>While several applications, <a href="http://www.insidefacebook.com/2009/10/26/payvment-plans-payment-app-for-facebook-pages/" target="_blank">like the recent offering from Payvment</a>, are allowing retailers to set up actual storefronts inside Facebook to translate fans into actual dollars, the real value comes from the free information Facebook offers, according to the report. Companies have traditionally paid a great deal to have outside companies conduct surveys to pinpoint trends in their respective industries &#8212; with Facebook, those companies can simply ask their customers themselves. The information gathered on Facebook can be used to implement sweeping changes across the brand or specialized offers to targeted demographics.</p>
<p>According to <a href="http://www.jsonline.com/business/68810492.html" target="_blank">a report in the Milwaukee Wisconsin Journal Sentinel</a>, retailer Kohl&#8217;s has been using its rather <a href="http://www.facebook.com/home.php?#/kohls?ref=search&amp;sid=523010978.1678098925..1" target="_blank">popular Facebook page</a> to listen to improve its site and service for customers. The company is even planning to alter the look of its Facebook page to match a holiday ad campaign. The company&#8217;s willingness to embrace both praise and criticism on its page has proven beneficial, with Kohl&#8217;s using the information to give consumers more of what they want, and giving the brand the ability to directly address any complaints.</p>
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		<title>Europe Grew by 10 Million New Facebook Users Last Month, Here’s the Top 20 Gainers</title>
		<link>http://feedproxy.google.com/~r/InsideFacebook/~3/ZpcOeW1NhwQ/</link>
		<comments>http://www.insidefacebook.com/2009/11/06/europe-grew-by-10-million-new-facebook-users-last-month-heres-the-top-20-gainers/#comments</comments>
		<pubDate>Fri, 06 Nov 2009 09:00:34 +0000</pubDate>
		<dc:creator>Eric Eldon</dc:creator>
				<category><![CDATA[Applications]]></category>
		<category><![CDATA[Business]]></category>
		<category><![CDATA[Facebook]]></category>
		<category><![CDATA[International]]></category>
		<category><![CDATA[Monetization]]></category>
		<category><![CDATA[Payments]]></category>

		<guid isPermaLink="false">http://www.insidefacebook.com/?p=19581</guid>
		<description><![CDATA[Facebook now has 326 million monthly active users, according to the data the company makes publicly available, and Europe countries make up around a third of this number. From the United Kingdom to Turkey, many of the largest countries in the region gained the most users, totaling 108 million monthly actives by the end of [...]]]></description>
			<content:encoded><![CDATA[<p><img class="alignnone size-full wp-image-19583" style="margin: 10px 20px;" title="eurolights" src="http://www.insidefacebook.com/wp-content/uploads/2009/11/eurolights.jpg" alt="eurolights" hspace="20" vspace="10" width="230" height="173" align="right" />Facebook now has 326 million monthly active users, according to the data the company makes publicly available, and Europe countries make up around a third of this number. From the United Kingdom to Turkey, many of the largest countries in the region gained the most users, totaling 108 million monthly actives by the end of this month &#8212; across Europe, <a href="http://www.insidefacebook.com/2009/10/08/the-10-fastest-growing-european-countries-as-facebook-nears-100m-across-region/">that&#8217;s up around 10 million from October</a>.</p>
<p>The trend is shifting from what we&#8217;ve seen before, when the United Kingdom and northern European countries with smaller populations gained the most. Now, in order to make our list of the top 20 fastest-growing countries in the region, you need to be a big country with room left to grow. Norway, Sweden, Iceland, and a few others have already apparently maxed out with more than 30% of the total country using the site every month; in fact, Iceland continues to have the highest Facebook penetration rate in the world, at 51.6% percent.</p>
<p><img class="alignnone size-full wp-image-19589" title="GMM Europe-2" src="http://www.insidefacebook.com/wp-content/uploads/2009/11/GMM-Europe-2.png" alt="GMM Europe-2" width="499" height="358" /></p>
<p>The United Kingdom gained the most new users of any European country last month, with 1.98 million new people using the site. It continues to be the single largest country for Facebook on the continent, with 22.6 million monthly active users. Behind the three Scandinavian countries mentioned, it has the fourth-highest-penetration rate, at 36.9%.</p>
<p>Meanwhile, France and Italy both grew by more than a million users, with Turkey, Spain and Germany close behind.</p>
<p>Here are a few milestones, across the map. Turkey passed 15 million users to reach 15.3 million from 14.5 million last month, making it region&#8217;s second-largest country; in a sign of its popularity, we&#8217;re seeing Turkish applications and <a href="http://www.insidefacebook.com/2009/11/02/the-turkish-flag-cheryl-cole-jet-li-and-other-top-20-facebook-pages-this-week/">pages become regular hits</a>. Germany, a country with an <a href="http://www.insidefacebook.com/2009/10/09/facebooks-growth-in-germany-and-austria-das-ist-gut/">entrenched set of local competitors</a> (albeit ones that are patterned after Facebook) went from 4.36 million monthly active users to 5.08 million. Greece grew from 1.90 million to 2.09 million. Ireland, where <a href="http://www.insidefacebook.com/2009/10/12/facebook-hiring-to-expand-european-advertising-presence/">Facebook&#8217;s European headquarters</a> is located, grew from 995,000 to 1.15 million.</p>
<p>In contrast, the only two countries in the world to lose Facebook users were Cyprus (see <a href="http://www.insidefacebook.com/2009/10/09/the-three-countries-that-lost-facebook-users-last-month-china-iceland-and-cyprus/">here</a> for more on that mysterious case) and Norway. The latter country has the second-highest penetration rate in the world after Iceland, coming in at 45.1%. But, in a statistical blip of Facebook fatigue, it fell from 2.26 million last month to 2.17 million monthly actives.</p>
<p>Overall, Facebook&#8217;s growth makes it an interesting new place for third parties to do business, which explains the recent surge in European applications and <a href="http://www.insidefacebook.com/2009/10/16/european-monetization-companies-invading-the-facebook-platform/">monetization companies</a>.</p>
<p><em>To get a full look at Facebook&#8217;s monthly global gains, check out our <a href="http://www.insidefacebook.com/facebook-global-market-monitor/">Facebook Global Market Monitor</a>.</em></p>
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		<title>Facebook Bans Two More Platform Ad and Offer Networks</title>
		<link>http://feedproxy.google.com/~r/InsideFacebook/~3/JIj0pSzSezM/</link>
		<comments>http://www.insidefacebook.com/2009/11/05/facebook-bans-two-more-platform-ad-networks/#comments</comments>
		<pubDate>Fri, 06 Nov 2009 01:23:33 +0000</pubDate>
		<dc:creator>Justin Smith</dc:creator>
				<category><![CDATA[Advertising]]></category>
		<category><![CDATA[Applications]]></category>
		<category><![CDATA[Development]]></category>
		<category><![CDATA[E-commerce]]></category>
		<category><![CDATA[Facebook]]></category>
		<category><![CDATA[Games]]></category>
		<category><![CDATA[Legal]]></category>
		<category><![CDATA[Marketing]]></category>
		<category><![CDATA[Monetization]]></category>
		<category><![CDATA[Policy]]></category>

		<guid isPermaLink="false">http://www.insidefacebook.com/?p=19567</guid>
		<description><![CDATA[This past July, following increased concerns about the ways Facebook Platform ad networks were incorporating user data in their ads and landing pages, Facebook released updated Platform advertising guidelines that more clearly stated what was and wasn&#8217;t permissible on the Facebook Platform. A few weeks earlier, it had suspended two Platform ad networks from operating [...]]]></description>
			<content:encoded><![CDATA[<p>This past July, following increased concerns about the ways Facebook Platform ad networks were incorporating user data in their ads and landing pages, Facebook released <a href="http://www.insidefacebook.com/2009/07/28/facebook-tightens-the-rules-on-facebook-platform-ad-networks/">updated Platform advertising guidelines</a> that more clearly stated what was and wasn&#8217;t permissible on the Facebook Platform. A few weeks earlier, it had <a href="http://www.insidefacebook.com/2009/06/10/facebook-confirms-ban-on-two-platform-ad-networks-for-deceptive-ads/">suspended two Platform ad networks</a> from operating on Facebook altogether.</p>
<p>Facebook told developers it would take new measures against scams in offer networks last week. But now, after a week in which <a href="http://www.insidesocialgames.com/2009/11/02/the-future-of-offer-monetization-in-social-games/">offer networks</a> have come under increasing scrutiny for running deceptive ads, the company has <a href="http://developers.facebook.com/news.php?blog=1&amp;story=333">announced</a> that it has banned two more Platform offer and ad networks &#8220;who have repeatedly violated our policies.&#8221; According to Facebook,</p>
<blockquote><p><em>First, deceptive ads are a widespread issue on the Web and one we fight aggressively. This battle is not new and it’s far from over. We faced stimulus scam ads on our own system <a href="http://www.mainstreet.com/article/moneyinvesting/news/facebook-ftc-join-fight-stimulus-scams">earlier this year</a> and pushed them off the site with rigorous enforcement. We did the same months later when deceptive ads from third-party ad networks appeared in applications. We’re doing that again now as we see them appear in the form of offers.</em></p>
<p><em>Since introducing updated policies for third-party ads on Facebook Platform in July, we have disabled two entire ad networks and suspended or brought into compliance over 100 applications for ad-related violations in regions around the world, over half of which had more than one million monthly active users.</em></p>
<p><em>We recognize that monitoring ads isn&#8217;t the first area of focus for an entrepreneur just getting started with social applications. That&#8217;s why ad networks that don’t play by the rules should expect to be our first point of contact in our line of enforcement. Our policies are clear. If you&#8217;re an ad network and don’t comply with them, you are doing a disservice to your customers, and you should expect your business opportunities on Facebook to cease.</em></p>
<p><em>In addition to legal notices that have been sent to many ad networks to mandate ongoing compliance on Facebook Platform, today we are disabling two additional offer and ad networks who have repeatedly violated our policies.</em></p></blockquote>
<p>We don&#8217;t know who they are for now. We&#8217;ll be updating with more.</p>
<p><strong>Update:</strong> Still no more word on the identity of the two ad networks. If you know more, please let us know at mail AT insidefacebook DOT com.</p>
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		<title>10 Ways Facebook Pages Can Help Local Governments Better Serve Their Constituents</title>
		<link>http://feedproxy.google.com/~r/InsideFacebook/~3/dXLV5dfeg3s/</link>
		<comments>http://www.insidefacebook.com/2009/11/05/10-ways-facebook-pages-can-help-local-governments-better-serve-their-constituents/#comments</comments>
		<pubDate>Thu, 05 Nov 2009 23:20:18 +0000</pubDate>
		<dc:creator>Eric Eldon</dc:creator>
				<category><![CDATA[Applications]]></category>
		<category><![CDATA[Facebook]]></category>
		<category><![CDATA[Government]]></category>
		<category><![CDATA[Marketing]]></category>
		<category><![CDATA[Pages]]></category>
		<category><![CDATA[Politics]]></category>
		<category><![CDATA[Twitter]]></category>

		<guid isPermaLink="false">http://www.insidefacebook.com/?p=19554</guid>
		<description><![CDATA[A Facebook page can help a local government build a stronger social connection to the citizens it represents. Sure, local governments in democratic countries are already social, as they do things like offer public hearings around controversial issues, or mail out surveys to residents. But how many people come to hearings, or bother to fill [...]]]></description>
			<content:encoded><![CDATA[<p><img class="alignnone size-full wp-image-19555" title="n10381469571_2067" src="http://www.insidefacebook.com/wp-content/uploads/2009/11/n10381469571_2067.jpg" alt="n10381469571_2067" hspace="20" vspace="10" width="200" height="138" align="right" />A Facebook page can help a local government build a stronger social connection to the citizens it represents. Sure, local governments in democratic countries are already social, as they do things like offer public hearings around controversial issues, or mail out surveys to residents. But how many people come to hearings, or bother to fill out these surveys &#8212; especially students and working-age adults who have many other responsibilities? For any local government leader looking to truly understand the needs of the people they were elected or hired to serve, the answer is never enough.</p>
<div>
<p>Facebook offers a number of unique advantages in helping local governments do a better job of listening to their bosses, from features like status updates, to the wall, to applications for polling, longer discussions, videos and photos, and much else. And it&#8217;s the most popular social network in the US and scores of other countries around the world; people tend to provide their real names and locations. These factors make it especially useful for local leaders who are trying to figure out who their citizens really are</p>
<p>If you&#8217;re unfamiliar with the basics of creating a page, take a look at the company&#8217;s how-to <a href="http://www.facebook.com/advertising/?pages">guide</a>.</p>
<p><strong>General Tips</strong></p>
<p>Facebook pages can be used in all sorts of ways &#8212; it really depends on what the local government&#8217;s overall goals are. The first 6 tips deal with more general issues, the second section of 4 tips provides more details on what sort of information to share on your page.</p></div>
<p><strong>1. Find real constituents:</strong> While anyone can join any Facebook page, the fact that people live their real lives and list their locations on Facebook means that you can easily see if someone commenting on a page is actually a constituent versus, say, a digital out-of-towner looking to cause trouble. Should a government page owner make sure to respond to these people, too, for example? <a id="f2b9" title="San Francisco, California" href="http://www.facebook.com/SF?v=wall">San Francisco, California</a>&#8217;s page has a whopping 263,000 fans (around a third of its total population) but a large portion of those fans don&#8217;t actually live in San Francisco. Many of these people are likely fans of San Francisco as a concept, and aren&#8217;t tax-paying residents who want to hear about the minutiae of city life. Their comments may not be as valuable. Note that Facebook does allow you to send geo-targeted &#8220;updates&#8221; to fans in certain geographic areas that appear in a secondary tab in the Facebook message inbox.</p>
<p><img class="alignnone size-full wp-image-19556" style="border: 1px solid black;" title="Facebook City and County of San Francisco" src="http://www.insidefacebook.com/wp-content/uploads/2009/11/Facebook-City-and-County-of-San-Francisco.png" alt="Facebook City and County of San Francisco" width="500" height="227" /><br />
<strong><br />
2. Decide who is in control:</strong> Who has the responsibility for managing the page? The city council? The county? The mayor&#8217;s office? A paid employee of one of these offices? An independent member of the government? Many local governments are still <a id="wu0z" title="figuring out" href="http://www.google.com/hostednews/ap/article/ALeqM5hk5ft219my_mfedDqC_M0Hz2YyFQD9BDK9RO0">figuring out</a> how to handle online political campaign disclosures in general; we don&#8217;t recommend putting campaign material on a city page, for example. But How restrictive are you going to be about social media in general? Earlier this year, Bozeman, Montana, <a id="j2ka" title="sparked" href="http://bozemandailychronicle.com/articles/2009/06/19/news/10socialnetworking.txt">sparked</a> <a id="m7f:" title="controversy" href="http://arstechnica.com/web/news/2009/06/city-to-job-applicants-facebook-myspace-log-ins-please.ars">controversy</a> when it went as far as to ask for employee&#8217;s user names and passwords to Facebook and other sites &#8212; its goal was to make sure employees didn&#8217;t misrepresent the city on those sites, apparently. Also, some issues &#8212; like state legislation affecting towns across the state, may be left for another page; an example of that is the <a id="h7du" title="Illinois Municipal League Legislative Department" href="http://www.facebook.com/pages/Springfield-IL/Illinois-Municipal-League-Legislative-Department/138146237096">Illinois Municipal League Legislative Department</a> page, an organization representing more than 1,000 towns across the state. And be aware of legal issues. Here&#8217;s Coral Springs, Florida&#8217;s <a id="j84r" title="guidelines" href="http://www.myflsunshine.com/ago.nsf/printview/25F14F90483F3901852575A2004E46CB">guidelines</a>, for example.</p>
<p><img class="alignnone size-full wp-image-19557" style="border: 1px solid black;" title="Facebook Illinois Municipal League Legislative Department-1" src="http://www.insidefacebook.com/wp-content/uploads/2009/11/Facebook-Illinois-Municipal-League-Legislative-Department-1.png" alt="Facebook Illinois Municipal League Legislative Department-1" width="500" height="233" /></p>
<p><strong>3. Make clear administration policies:</strong> Does the government have the budget and the focus to pay someone to post regularly? Ventura, California has a general &#8220;<a id="xgh-" title="civic engagement manager" href="http://www.newgeography.com/content/001083-e-government-city-management-faces-facebook">civic engagement manager</a>&#8221; position, for example, who is charged in part with social media, but the city also pushes its other employees to use social media. Is the page an appropriate forum to discuss issues with citizens &#8212; should sensitive issues be reserved for town halls or other in-person forums? If the government has a junior employee reading and responding to comments, it needs clear rules about what sort of comments they can respond to, and what comments should be sent up the hierarchy for response. Many companies use enterprise software services for pages, like <a href="http://www.google.com/url?sa=t&amp;source=web&amp;ct=res&amp;cd=1&amp;ved=0CAcQFjAA&amp;url=http%3A%2F%2Fwww.contextoptional.com%2F&amp;ei=e1vzSonUEYaOtAPwlIwF&amp;usg=AFQjCNGKXILOSx9IlSXQbWS_nbzaThel7g&amp;sig2=q_aNJqISn_5uvBXjVjVPpQ">Context Optional</a> or <a href="http://www.google.com/url?sa=t&amp;source=web&amp;ct=res&amp;cd=1&amp;ved=0CAkQFjAA&amp;url=http%3A%2F%2Fwww.buddymedia.com%2F&amp;ei=jFvzSsDAE4OSsgOG5pgG&amp;usg=AFQjCNFfJD47HwfghBm20MyPoZwm8593rw&amp;sig2=sHmnHdM_T6EMJe72-7Hkhw">Buddy Media</a>, to manage this process. Page owners can also choose to either restrict users from leaving their own status updates, or you can let them post away. We suggest you moderate for hate speech and other inappropriate content, if you choose the latter. Also, <a id="s_k9" title="watch out" href="http://www.indianaeconomicdigest.net/main.asp?SectionID=31&amp;ArticleID=50601">watch out</a> for employees who spend too much time using Facebook, especially for non-work related things like social games.</p>
<p><img class="alignnone size-full wp-image-19558" style="border: 1px solid black;" title="Facebook City of Knoxville" src="http://www.insidefacebook.com/wp-content/uploads/2009/11/Facebook-City-of-Knoxville.png" alt="Facebook City of Knoxville" width="500" height="227" /></p>
<p><strong> 4. Provide useful profile information:</strong> It may seem simple, but what other contact information are you going to provide fans? Many local government pages we&#8217;ve seen provide physical addresses, phone numbers and email addresses for central government offices or for specific departments. The pages for <a id="qxez" title="Knoxville, Tennessee" href="http://www.facebook.com/CityofKnoxville">Knoxville, Tennessee</a> and <a id="w1js" title="Grand Rapids, Michigan" href="http://www.facebook.com/pages/Grand-Rapids-MI/Grand-Rapids-City-Government/25517982713">Grand Rapids, Michigan</a>, for example, provide addresses, numbers and also business hours. If you do blog or tweet, we also recommend that you provide links to those destinations.</p>
<p><img class="alignnone size-full wp-image-19559" style="border: 1px solid black;" title="Facebook Grand Rapids City Government" src="http://www.insidefacebook.com/wp-content/uploads/2009/11/Facebook-Grand-Rapids-City-Government.png" alt="Facebook Grand Rapids City Government" width="500" height="221" /></p>
<p><strong>5. Decide if you need more than one page:</strong> Should the police department, the fire department, the school district, and other parts of the government have their own pages? The Dallas, Texas police department <a id="e4t4" title="has" href="http://crimeblog.dallasnews.com/archives/2009/10/dallas-police-department-now-h.html">has</a> its own <a id="l8ix" title="page" href="http://www.facebook.com/pages/Dallas-TX/Dallas-Police-Department/126927037411">page</a>, for example. What about the mayor&#8217;s office? On a related note, should each elected leader have their own personal page, that they take with them after they leave office? In general, we suggest more populated cities and counties create pages for individual departments. The goal is to have an active page, and if you&#8217;re a local government for, say, just a few thousand people, you don&#8217;t want to split your potential fans to the degree that you have a hard time getting conversations started.</p>
<p><img class="alignnone size-full wp-image-19560" style="border: 1px solid black;" title="Facebook Dallas Police Department" src="http://www.insidefacebook.com/wp-content/uploads/2009/11/Facebook-Dallas-Police-Department.png" alt="Facebook Dallas Police Department" width="500" height="256" /></p>
<p><strong>6. Share content to and from your other sites:</strong> Many cities already have their own web sites, and some use social tools like blogs or Twitter accounts. How should a page be integrated with these services? If other services already have active communities, then we recommend governments do things like post links to blog articles within their page, in order to help direct Facebook users to discussions already happening off the site. If your government is also using Twitter, Facebook provides an option that lets you repost any update from your page to Twitter; the Twitter app for Facebook, as well as some third-party apps, also let you post from Twitter to your page. If you have a blog, you can use the Networked Blog service or a number of other third party applications to syndicate the RSS feed of your blog into your page. A Facebook page can also be a place to promote other new services from. <a id="xmlf" title="Cudahy, Wisconsin" href="http://www.facebook.com/pages/Cudahy-WI/City-of-Cudahy/80451696596?v=info#/pages/Cudahy-WI/City-of-Cudahy/80451696596?v=wall">Cudahy, Wisconsin</a> has an active page, that it has launched a new, full-service web site. <a id="t8na" title="Morris County, New Jersey" href="http://www.facebook.com/MorrisCountyNJ">Morris County, New Jersey</a> posts to its page &#8212; and to other social sites &#8212; using Ping.fm, one of several third-party services that let you post remotely, take a look at <a id="w7kq" title="this coverage for more detail" href="../2009/10/28/how-to-update-your-facebook-page-from-desktop-web-and-mobile-apps/">this coverage for more detail</a>. <a id="cvj0" title="Gillette, Wyoming" href="http://www.facebook.com/pages/Gillette-WY/City-of-Gillette/64010154679">Gillette, Wyoming</a>, is using its page to show off mock-ups of a forthcoming city site redesign.</p>
<p><img class="alignnone size-full wp-image-19561" style="border: 1px solid black;" title="Facebook Morris County Government" src="http://www.insidefacebook.com/wp-content/uploads/2009/11/Facebook-Morris-County-Government.png" alt="Facebook Morris County Government" width="500" height="234" /></p>
<p><strong>But What to Share?<br />
</strong><br />
Sharing status updates, photos, and other media in the stream is the single most important aspect of the site, as this information is what appears to users in their news feeds, and what typically generates the most conversation. Are you going to post only major news? Are you going to ask questions of your citizen-fans? Are you going to provide tips?</p>
<p><strong>7. Public service announcements:</strong> Are you making sure important public service announcements are reaching Facebook users? The H1N1 flu season is here, and <a id="ybp4" title="Fairfax County, Virginia" href="http://www.facebook.com/fairfaxcounty">Fairfax County, Virginia</a>, is posting links about the availability of flu shots, with links to its web site on the topic. <a id="ssez" title="Montgomery County, Maryland" href="http://www.facebook.com/pages/Rockville-MD/Montgomery-County-Government/53568216648">Montgomery County, Maryland</a>, used its page to keep fans informed of a traffic light software glitch, and to let commuters know about public transit options.</p>
<p><img class="alignnone size-full wp-image-19562" style="border: 1px solid black;" title="Facebook Fairfax County Government" src="http://www.insidefacebook.com/wp-content/uploads/2009/11/Facebook-Fairfax-County-Government.png" alt="Facebook Fairfax County Government" width="500" height="237" /><br />
<strong><br />
8. Events:</strong> <a id="e5z." title="Orland, Florida" href="http://www.facebook.com/cityoforlando">Orlando, Florida</a>&#8217;s page includes posts for about a free workshop for people facing home foreclosures. <a id="mau_" title="Maysville, Kentucky" href="http://www.facebook.com/pages/Maysville-KY/City-of-Maysville/139578040834?ref=ts#/pages/Maysville-KY/City-of-Maysville/139578040834?v=wall&amp;ref=ts">Maysville, Kentucky</a>, goes as far as to create events on Facebook for civic activities, then posts those events to its page; fans can then see the events and RSVP, allowing the city to get a better idea of how many people are going to show up. So does <a id="be8e" title="San Carlos, California" href="http://www.facebook.com/cityofsancarlos">San Carlos, California</a>. You can set your page to include the Events tab, as <a id="v4x_" title="Durham County, North Carolina" href="http://www.facebook.com/pages/Durham-NC/Durham-County-Government/49649857877">Durham County, North Carolina</a> has done &#8212; this way, fans can see a chronological list of everything happening.</p>
<p><img class="alignnone size-full wp-image-19563" style="border: 1px solid black;" title="Facebook City of Maysville" src="http://www.insidefacebook.com/wp-content/uploads/2009/11/Facebook-City-of-Maysville.png" alt="Facebook City of Maysville" width="500" height="242" /></p>
<p><strong>9. Multimedia:</strong> In our random sampling of local government pages, we didn&#8217;t see many that made heavy use of photos, videos and other multimedia to increase engagement. We suggest simply reposting the countless, user-generated pieces of content being generated &#8212; search Flickr, YouTube and other sites for interesting content to keep people engaged.</p>
<p><strong>10. Applications:</strong> We also didn&#8217;t see many pages making use of applications. Using any of the third-party polling applications available on Facebook (accessible through the admin interface of pages), Facebook polls can be a quick and easy way to solicit feedback from Facebook users. Or, you can do what Fairfax County did, which was create a <a id="g9yq" title="survey" href="http://www.fairfaxcounty.gov/survey/facebook.htm">survey</a> on its web site asking for feedback about its Facebook page, then link to the survey via an update to its page.</p>
<p>Local government leaders should look at these questions as a reflection of the new opportunities pages provide. As with any aspect of democratic government, Facebook pages are a work in progress for the entire community &#8212; not every attempt to use them will work according to plan, but making the effort is the best way to figure out what works best.</p>
<p><em>For more, see: <strong><strong><a href="../facebook-marketing-bible/"><strong>The Facebook Marketing Bible: 50+ Ways to Market Your Brand, Company, Product, or Service Inside Facebook</strong></a></strong></strong></em></p>
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		<title>Facebook Chat Launching Jabber Support Soon?</title>
		<link>http://feedproxy.google.com/~r/InsideFacebook/~3/nHUJayRSf1Q/</link>
		<comments>http://www.insidefacebook.com/2009/11/05/facebook-chat-launching-jabber-support-soon/#comments</comments>
		<pubDate>Thu, 05 Nov 2009 19:34:22 +0000</pubDate>
		<dc:creator>Justin Smith</dc:creator>
				<category><![CDATA[Applications]]></category>
		<category><![CDATA[Business]]></category>
		<category><![CDATA[Development]]></category>
		<category><![CDATA[Facebook]]></category>

		<guid isPermaLink="false">http://www.insidefacebook.com/?p=19549</guid>
		<description><![CDATA[Facebook has been working on Jabber support for Facebook Chat for a while, but it appears the service may be closer to launching. IM server company Process One says their bot has just detected Facebook&#8217;s deployment of the XMPP stack on chat.facebook.com.
Facebook has previously said the Jabber interface to Facebook Chat will allow users to:

Chat [...]]]></description>
			<content:encoded><![CDATA[<p><img src="http://www.insidefacebook.com/wp-content/uploads/2008/04/chatwin.gif" alt="" hspace="20" vspace="10" width="200" align="right" />Facebook has been working on <a href="http://www.insidefacebook.com/2008/05/13/facebook-adding-jabber-support-for-chat/">Jabber support</a> for <a href="http://www.insidefacebook.com/2008/04/06/facebook-chat-launches-tour-first-impressions/">Facebook Chat</a> for a <a href="http://developers.facebook.com/news.php?blog=1&amp;story=110">while</a>, but it appears the service may be closer to launching. IM server company Process One <a href="http://www.process-one.net/en/blogs/article/facebook_chat_supports_xmpp_with_ejabberd/">says</a> their bot has just detected Facebook&#8217;s deployment of the XMPP stack on chat.facebook.com.</p>
<p>Facebook has previously said the Jabber interface to Facebook Chat will allow users to:</p>
<ul>
<li>Chat with friends inside Facebook from the client of their choosing, like Google Talk</li>
<li>See which of their friends are online and view their profile pictures</li>
<li>Set their status</li>
</ul>
<p>For developers, this could mean that <a href="http://www.insidefacebook.com/2009/03/05/new-viral-channel-facebook-launches-chat-invite-api-for-applications/">Facebook&#8217;s Chat Invite API</a> could become more powerful, as more Facebook users would be able to receive synchronous app requests even if they&#8217;re not on Facebook.com.</p>
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		<title>Wendy’s Piles On The Bacon For New Ad Campaign</title>
		<link>http://feedproxy.google.com/~r/InsideFacebook/~3/TQVIdd9UcqY/</link>
		<comments>http://www.insidefacebook.com/2009/11/05/wendys-piles-on-the-bacon-for-new-ad-campaign/#comments</comments>
		<pubDate>Thu, 05 Nov 2009 15:00:49 +0000</pubDate>
		<dc:creator>Matt Holliday</dc:creator>
				<category><![CDATA[Advertising]]></category>
		<category><![CDATA[Connect]]></category>
		<category><![CDATA[Facebook]]></category>
		<category><![CDATA[Twitter]]></category>

		<guid isPermaLink="false">http://www.insidefacebook.com/?p=19519</guid>
		<description><![CDATA[Wendy&#8217;s has a new interactive campaign called Real Time based around their Bacon Deluxe burger, and the quick-serve restaurant is relying on Facebook and Twitter users to spread the word about their latest bacon-centric offering.

The Facebook part of the ad campaign is accessible from a new &#8220;Bacon&#8221; tab on the Wendy&#8217;s fan page, and offers [...]]]></description>
			<content:encoded><![CDATA[<p><a href="http://www.facebook.com/home.php?#/wendys?v=wall&amp;ref=search" target="_blank">Wendy&#8217;s</a> has a new interactive campaign called <a href="http://www.wendysrealtime.com/?utm_source=facebook_wendys&amp;utm_medium=social&amp;utm_content=linkto_realtime&amp;utm_campaign=facebook#/real-time" target="_blank">Real Time</a> based around their Bacon Deluxe burger, and the quick-serve restaurant is relying on Facebook and Twitter users to spread the word about their latest bacon-centric offering.</p>
<p><img class="alignnone size-medium wp-image-19526" src="http://www.insidefacebook.com/wp-content/uploads/2009/11/wendysreal2-500x266.jpg" alt="wendysreal" width="500" height="266" /></p>
<p>The Facebook part of the ad campaign is accessible from <a href="http://www.facebook.com/home.php?#/wendys?v=app_152878228745&amp;ref=search" target="_blank">a new &#8220;Bacon&#8221; tab on the Wendy&#8217;s fan page</a>, and offers users a chance to proclaim their love for Bacon in their news feeds. To further spread word of the campaign, many of the items on the Wendy&#8217;s menu that feature bacon are available as free branded virtual gifts that users can give their friends. The Real Time campaign web site also incorporates Connect, with a feature that gauges users&#8217; &#8220;realness&#8221; before posting it to their news feeds with a link inviting friends to test their own level of &#8220;real.&#8221;</p>
<p><img class="alignnone size-full wp-image-19525" src="http://www.insidefacebook.com/wp-content/uploads/2009/11/100real.jpg" alt="100real" width="466" height="266" /></p>
<p>Most of the features of this campaign link to a Wendy&#8217;s Twitter account with the handle <a href="http://twitter.com/UrBaconMeCrazy">UrBaconMeCrazy</a>, which currently has close to 500 followers. Twitter is also featured heavily in the main interface of the Real Time site, with the ability to follow those with posts about Wendy&#8217;s, bacon, and some seemingly random topics that pop up on the page.</p>
<p>Users are also encouraged to share their stories through photos and videos, and Wendy&#8217;s is handing out free burgers for a year (in the form of a $200 gift card) to one submission every day. However, Wendy&#8217;s has yet to post any of the videos directly to its Facebook page; currently there isn&#8217;t even a tab or place for videos on the fan page.</p>
<p><img class="alignnone size-medium wp-image-19527" src="http://www.insidefacebook.com/wp-content/uploads/2009/11/wendysvideos-500x161.jpg" alt="wendysvideos" width="500" height="161" /></p>
<p>The burger chain is currently trailing many of its quick-serve competitors by a wide margin — its 210,00-plus fans are far fewer than the <a href="http://www.insidefacebook.com/2009/10/07/the-15-largest-restaurant-pages-on-facebook/" target="_blank">1-million or more that some restaurants enjoy</a> (although it&#8217;s better than <a href="http://www.insidefacebook.com/2009/10/06/8-ways-restaurants-can-use-facebook-pages-and-not-fail-like-burger-king/">Burger King&#8217;s lack of a Facebook presence</a>). The interactive and engaging nature of this campaign, plus the fact that it deals with a popular Facebook topic like bacon, should help to boost the popularity of the page.</p>
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		<title>FaithBook: Churches Use Facebook To Develop Online Congregations</title>
		<link>http://feedproxy.google.com/~r/InsideFacebook/~3/IjvGmhhDvm0/</link>
		<comments>http://www.insidefacebook.com/2009/11/05/faithbook-churches-use-facebook-to-develop-online-congregations/#comments</comments>
		<pubDate>Thu, 05 Nov 2009 14:00:44 +0000</pubDate>
		<dc:creator>Matt Holliday</dc:creator>
				<category><![CDATA[Business]]></category>
		<category><![CDATA[Connect]]></category>
		<category><![CDATA[Facebook]]></category>

		<guid isPermaLink="false">http://www.insidefacebook.com/?p=19539</guid>
		<description><![CDATA[While church-focused Facebook applications have been around for years, now real-life churches across the country are spreading their messages online, giving more people access to worship services and helping the churches reach a broader number of people.

A recent article by the Associated Press highlighted several churches that have increased their online presence, with several churches [...]]]></description>
			<content:encoded><![CDATA[<p>While church-focused Facebook applications have been around for years, now real-life churches across the country are spreading their messages online, giving more people access to worship services and helping the churches reach a broader number of people.</p>
<p><img class="alignnone size-medium wp-image-19540" src="http://www.insidefacebook.com/wp-content/uploads/2009/11/onlinechurch-500x277.jpg" alt="onlinechurch" width="500" height="277" /></p>
<p>A recent <a href="http://www.google.com/hostednews/ap/article/ALeqM5g5GOs2ZxdMwJCz9QiW9NFJTAwLzwD9BMTQGO0" target="_blank">article by the Associated Press</a> highlighted several churches that have increased their online presence, with several churches embracing Facebook as an effective way to reach people. These churches offer everything from video clips to live comments during online services, and Facebook users are definitely taking advantage of their offerings.</p>
<p><a href="http://www.facebook.com/lifechurchtv#/lifechurchtv?v=wall" target="_blank">LifeChurch.TV</a> has established a large following on its fan page, with almost 12,500 followers checking in to view the extensive list of videos, find out about upcoming events, and take part in faith-based discussions. Their presence on Facebook and other online outlets is matched by big numbers in the actual pews, as LifeChurch.TV is much more than just a virtual congregation &#8212; the church operates more than a dozen locations from Arizona to Albany.</p>
<p><img class="alignnone size-medium wp-image-19541" src="http://www.insidefacebook.com/wp-content/uploads/2009/11/lifechurch-500x163.jpg" alt="lifechurch" width="500" height="163" /></p>
<p><a href="http://www.centralchristian.com/onlinecampus/" target="_blank">The Central Christian Church</a> is another online congregation utilizing Facebook to connect with more people. It uses Connect to allow Facebook users to participate in conversation during a number of online services it offers each week. Developed by <a href="http://www.mediasocial.tv/" target="_blank">Media Social</a>, the media player features comments and the ability to update your status, as well as tabs for &#8220;Live Help&#8221; and &#8220;Live Prayer.&#8221;</p>
<p><img class="alignnone size-medium wp-image-19542" src="http://www.insidefacebook.com/wp-content/uploads/2009/11/centralchurch-500x207.jpg" alt="centralchurch" width="500" height="207" /></p>
<p>It&#8217;s also important to note that some companies have been busy using Facebook for faith, for years. Perhaps the best example is <a href="http://www.mychurch.org/">MyChurch</a>, which first <a href="http://venturebeat.com/2007/08/24/religious-social-networks-gain-faith-in-facebook/">started</a> developing simple church applications in 2007, and now offers a full web site that uses Facebook Connect to help connect people around real-life churches. The company was also an <a href="http://www.insidefacebook.com/2009/05/28/facebook-announces-19-2009-fbfund-winners/">FB Fund</a> <a href="http://www.insidefacebook.com/2009/09/01/live-notes-from-fbfund-rev-demo-day-in-palo-alto/">winner</a> this past summer.</p>
<p>Having an online following has been beneficial to both the churches and those who frequent their pages and sites. Many people may not have the time or access to a traditional church, and online communities such as Facebook are designed to develop social groups with similar interests, or in this case, beliefs. These communities allow the churches to spread their word further, offer services at hours that may not be practical for brick and mortar establishments, and develop a volunteer network to further grow the congregation.</p>
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