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<channel>
	<title>Institutional Knowledge</title>
	
	<link>http://blogs.csuchico.edu/ik</link>
	<description>Wherein we write down some stuff that we know.</description>
	<lastBuildDate>Mon, 11 May 2009 16:41:32 +0000</lastBuildDate>
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		<title>Fedora EPEL and RHEL</title>
		<link>http://feedproxy.google.com/~r/InstitutionalKnowledge/~3/k8HCqD9k1JQ/</link>
		<comments>http://blogs.csuchico.edu/ik/2009/05/11/epel-and-rhel/#comments</comments>
		<pubDate>Mon, 11 May 2009 16:41:32 +0000</pubDate>
		<dc:creator>pberry</dc:creator>
				<category><![CDATA[HOWTO]]></category>

		<guid isPermaLink="false">http://blogs.csuchico.edu/ik/?p=439</guid>
		<description><![CDATA[Using RedHat Enterprise Linux (RHEL) has many advantages, which nobody really cares about.  What people want is a system where they can install the most common, yet &#8220;unsupported&#8221; packages.  Fedora Extra Packages for Enterprise Linux (EPEL) does just this very thing.

If you&#8217;re using RHEL you probably work in an environment where you don&#8217;t [...]]]></description>
			<content:encoded><![CDATA[<p>Using <a href="http://www.redhat.com/rhel/">RedHat Enterprise Linux</a> (RHEL) has many advantages, which nobody really cares about.  What people want is a system where they can install the most common, yet &#8220;unsupported&#8221; packages.  <a href="http://fedoraproject.org/wiki/EPEL">Fedora Extra Packages for Enterprise Linux</a> (EPEL) does just this very thing.</p>

<p>If you&#8217;re using <span class="caps">RHEL </span>you probably work in an environment where you don&#8217;t have root and the sysadmin will not just let you install random stuff you compiled, assuming gcc is installed at all.  Even if you do have an area to install something from source, you&#8217;re now stuck with maintaining it.  Enter <span class="caps">EPEL, </span>a community effort to take Fedora packages and make them available for <span class="caps">RHEL</span> 4 and 5.  The list of packages is quite impressive, including painful things like php-mssql (for connecting <span class="caps">PHP </span>to Microsoft <span class="caps">SQLS</span>erver).</p>

<p>Apart from providing packages, what it really provides is a sustainable way for your sysadmin to install and maintain packages that RedHat Network doesn&#8217;t provide.  The basic setup is that your sysadmin <a href="http://fedoraproject.org/wiki/EPEL/FAQ#How_can_I_install_the_packages_from_the_EPEL_software_repository.3F">installs a configuration <span class="caps">RPM</span></a>, which drops in the yum repository file and the <span class="caps">GPG </span>key used to verify the packages, and then just use yum like they normally would.</p>

<p>So, no more installing <a href="http://git-scm.com/">git</a> from source.</p><img src="http://feeds.feedburner.com/~r/InstitutionalKnowledge/~4/k8HCqD9k1JQ" height="1" width="1"/>]]></content:encoded>
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		<feedburner:origLink>http://blogs.csuchico.edu/ik/2009/05/11/epel-and-rhel/</feedburner:origLink></item>
		<item>
		<title>Motivating people</title>
		<link>http://feedproxy.google.com/~r/InstitutionalKnowledge/~3/kzBN9g3qnyU/</link>
		<comments>http://blogs.csuchico.edu/ik/2009/03/03/motivating-people/#comments</comments>
		<pubDate>Wed, 04 Mar 2009 04:50:18 +0000</pubDate>
		<dc:creator>sjungling</dc:creator>
				<category><![CDATA[Management]]></category>
		<category><![CDATA["dale carnegie"]]></category>
		<category><![CDATA[communications]]></category>

		<guid isPermaLink="false">http://blogs.csuchico.edu/ik/?p=430</guid>
		<description><![CDATA[
	Include people at every step of the process
	Treat people as individuals
	Recognize &#38; encourage superior work

Motivation can never be forced. People have to want to do a good job]]></description>
			<content:encoded><![CDATA[<ol>
	<li>Include people at every step of the process</li>
	<li>Treat people as individuals</li>
	<li>Recognize &amp; encourage superior work</li>
</ol>
<blockquote><strong>Motivation can never be forced. People have to want to do a good job</strong></blockquote><img src="http://feeds.feedburner.com/~r/InstitutionalKnowledge/~4/kzBN9g3qnyU" height="1" width="1"/>]]></content:encoded>
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		<slash:comments>0</slash:comments>
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		<item>
		<title>Starting to Communicate</title>
		<link>http://feedproxy.google.com/~r/InstitutionalKnowledge/~3/kKHbiIrYGTY/</link>
		<comments>http://blogs.csuchico.edu/ik/2009/03/01/starting-to-communicate/#comments</comments>
		<pubDate>Mon, 02 Mar 2009 04:29:12 +0000</pubDate>
		<dc:creator>sjungling</dc:creator>
				<category><![CDATA[Management]]></category>
		<category><![CDATA["dale carnegie"]]></category>
		<category><![CDATA[communications]]></category>

		<guid isPermaLink="false">http://blogs.csuchico.edu/ik/?p=425</guid>
		<description><![CDATA[
	Make communications a top priority
	Be open to other people: above, below, and beside you on the org. chart
	Create a receptive environment

Communications is built on trusting relationships]]></description>
			<content:encoded><![CDATA[<ol>
	<li>Make communications a top priority</li>
	<li>Be open to other people: above, below, and beside you on the org. chart</li>
	<li>Create a receptive environment</li>
</ol>
<blockquote><strong>Communications is built on trusting relationships</strong></blockquote><img src="http://feeds.feedburner.com/~r/InstitutionalKnowledge/~4/kKHbiIrYGTY" height="1" width="1"/>]]></content:encoded>
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		<slash:comments>1</slash:comments>
		<feedburner:origLink>http://blogs.csuchico.edu/ik/2009/03/01/starting-to-communicate/</feedburner:origLink></item>
		<item>
		<title>Design by Committee</title>
		<link>http://feedproxy.google.com/~r/InstitutionalKnowledge/~3/pbf8KjbdO3c/</link>
		<comments>http://blogs.csuchico.edu/ik/2009/02/03/design-by-committee/#comments</comments>
		<pubDate>Tue, 03 Feb 2009 23:11:51 +0000</pubDate>
		<dc:creator>sjungling</dc:creator>
				<category><![CDATA[Quotes]]></category>
		<category><![CDATA[Web Design]]></category>

		<guid isPermaLink="false">http://blogs.csuchico.edu/ik/?p=414</guid>
		<description><![CDATA[By the time everyone on the committee has strongly influenced the colours, the functions, the placement of content, and every other detail, you&#8217;ll be left with a lifeless, senseless, overloaded site, and a powerful headache. &#8212; Mark Boulton]]></description>
			<content:encoded><![CDATA[<blockquote>By the time everyone on the committee has strongly influenced the colours, the functions, the placement of content, and every other detail, you&#8217;ll be left with a lifeless, senseless, overloaded site, and a powerful headache. &#8212; <a href="http://www.fivesimplesteps.co.uk/">Mark Boulton</a></blockquote><img src="http://feeds.feedburner.com/~r/InstitutionalKnowledge/~4/pbf8KjbdO3c" height="1" width="1"/>]]></content:encoded>
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		<item>
		<title>Thoreauian view of the web</title>
		<link>http://feedproxy.google.com/~r/InstitutionalKnowledge/~3/yygbrd5_EKY/</link>
		<comments>http://blogs.csuchico.edu/ik/2009/02/03/thoreaus-web/#comments</comments>
		<pubDate>Tue, 03 Feb 2009 23:07:36 +0000</pubDate>
		<dc:creator>sjungling</dc:creator>
				<category><![CDATA[Quotes]]></category>

		<guid isPermaLink="false">http://blogs.csuchico.edu/ik/?p=409</guid>
		<description><![CDATA[The best government is that which governs least]]></description>
			<content:encoded><![CDATA[<blockquote>The best government is that which governs least</blockquote><img src="http://feeds.feedburner.com/~r/InstitutionalKnowledge/~4/yygbrd5_EKY" height="1" width="1"/>]]></content:encoded>
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		<slash:comments>0</slash:comments>
		<feedburner:origLink>http://blogs.csuchico.edu/ik/2009/02/03/thoreaus-web/</feedburner:origLink></item>
		<item>
		<title>Goin’ Mobile</title>
		<link>http://feedproxy.google.com/~r/InstitutionalKnowledge/~3/9_Jly7pbY3U/</link>
		<comments>http://blogs.csuchico.edu/ik/2008/11/20/goin-mobile/#comments</comments>
		<pubDate>Thu, 20 Nov 2008 18:17:32 +0000</pubDate>
		<dc:creator>sjungling</dc:creator>
				<category><![CDATA[Ruby on Rails]]></category>
		<category><![CDATA[Web 2.0]]></category>

		<guid isPermaLink="false">http://blogs.csuchico.edu/ik/?p=394</guid>
		<description><![CDATA[&#8220;Like an air conditioned gypsy&#8221; and other obscure Who references.

Last week one of our mission critical systems hit a bump in the road and was offline a better part of the day. We have a web application called System Status that is used by the help desk to track the availability of such systems. Having [...]]]></description>
			<content:encoded><![CDATA[<p>&#8220;Like an air conditioned gypsy&#8221; and other obscure Who references.</p>

<p>Last week one of our mission critical systems hit a bump in the road and was offline a better part of the day. We have a web application called System Status that is used by the help desk to track the availability of such systems. Having resolved all the issues we left the building only to realize that we needed to update the System Status application to notify the help desk and end-users that the system was back online.</p>

<p>Three of us immediately whipped out our iPhones to access the site and change the status flag. At that moment it hit me, why on earth isn&#8217;t this optimized for mobile devices? Having found a practical place to experiment with the iUI framework, I set about creating a parallel mobile interface for System Status. This interface, which uses the iPhone interface metaphors, will allow help desk support staff to check and update the status of our systems while out in the field or away on business.</p>

<p>Here are a couple of screenshots to give you an idea of how the interface would look on an iPhone.</p>

<p><a href="http://blogs.csuchico.edu/ik/wp-content/uploads/2008/11/status_systems.png"><img class="size-full wp-image-396   " title="status_systems" src="http://blogs.csuchico.edu/ik/wp-content/uploads/2008/11/status_systems.png" alt="System Status" width="212" height="404" /></a><a href="http://blogs.csuchico.edu/ik/wp-content/uploads/2008/11/status_update.png"><img class="size-full wp-image-397  " title="status_update" src="http://blogs.csuchico.edu/ik/wp-content/uploads/2008/11/status_update.png" alt="status_update" width="226" height="431" /></a></p><img src="http://feeds.feedburner.com/~r/InstitutionalKnowledge/~4/9_Jly7pbY3U" height="1" width="1"/>]]></content:encoded>
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		<feedburner:origLink>http://blogs.csuchico.edu/ik/2008/11/20/goin-mobile/</feedburner:origLink></item>
		<item>
		<title>Live from EDUCAUSE ‘08</title>
		<link>http://feedproxy.google.com/~r/InstitutionalKnowledge/~3/knHP3nYVoW4/</link>
		<comments>http://blogs.csuchico.edu/ik/2008/10/27/educaus/#comments</comments>
		<pubDate>Mon, 27 Oct 2008 16:46:35 +0000</pubDate>
		<dc:creator>pberry</dc:creator>
				<category><![CDATA[Misc.]]></category>

		<guid isPermaLink="false">http://blogs.csuchico.edu/ik/?p=391</guid>
		<description><![CDATA[I&#8217;m about to head out for Orlando to attend EDUCAUSE 08.  While it will not technically be a presentation, I will be speaking in the Unicon booth about CAS, Thursday at 11am.  If you can&#8217;t make it, here is the executive summary:

CAS is awesome.

So, there it is.

I will be trying to post as [...]]]></description>
			<content:encoded><![CDATA[<p>I&#8217;m about to head out for Orlando to attend <span class="caps">EDUCAUSE</span> 08.  While it will not technically be a presentation, I will be speaking in the Unicon booth about <span class="caps">CAS,</span> Thursday at 11am.  If you can&#8217;t make it, here is the executive summary:</p>

<blockquote><span class="caps">CAS </span>is awesome.</blockquote>

<p>So, there it is.</p>

<p>I will be trying to post as much as I can here and there will undoubtedly be some <a href="http://search.twitter.com/search?q=educause">commentary on twitter</a>.</p><img src="http://feeds.feedburner.com/~r/InstitutionalKnowledge/~4/knHP3nYVoW4" height="1" width="1"/>]]></content:encoded>
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		<slash:comments>0</slash:comments>
		<feedburner:origLink>http://blogs.csuchico.edu/ik/2008/10/27/educaus/</feedburner:origLink></item>
		<item>
		<title>HOWTO: Fix Broken RHEL 4 and Perl LDAPS Connections</title>
		<link>http://feedproxy.google.com/~r/InstitutionalKnowledge/~3/R8FhJeuIEk0/</link>
		<comments>http://blogs.csuchico.edu/ik/2008/09/18/perl-ldaps/#comments</comments>
		<pubDate>Thu, 18 Sep 2008 15:06:25 +0000</pubDate>
		<dc:creator>pberry</dc:creator>
				<category><![CDATA[HOWTO]]></category>
		<category><![CDATA[LDAP]]></category>
		<category><![CDATA[perl ldaps rhel]]></category>

		<guid isPermaLink="false">http://blogs.csuchico.edu/ik/?p=386</guid>
		<description><![CDATA[Wherein we fix broken LDAPS connection in RHEL 4 perl.]]></description>
			<content:encoded><![CDATA[<p>Are your <span class="caps">LDAPS </span>connections from perl scripts suddenly broken and you&#8217;re stuck staring at a screen with a seemingly useless error message?</p>

<blockquote><p>is only avaliable [sic] with the XS version at /usr/lib/perl5/site_perl/5.8.5/IO/Socket/SSL.pm, line 30</p></blockquote>

<p>I say seemingly because you know <em>you</em> didn&#8217;t change anything about IO::Socket::SSL.  A few Google searches will at least fill in the blank before the is and tell you that <span class="caps">LDAPS </span>is unhappy.</p>

<p>If you are running <span class="caps">RHEL</span> 4, you probably had to install IO::Socket::SSL from <span class="caps">CPAN. </span> RedHat updated Perl 5.8.5 and some modules that required the XS (interface to use compiled C libraries in modules) version of Scalar::List::Utils.  I&#8217;m not sure exactly what broke, but the <em>easiest fix</em> is to update IO::Socket::SSL from <span class="caps">CPAN </span>and it will update Scalar::List::Utils and all will be well.</p><img src="http://feeds.feedburner.com/~r/InstitutionalKnowledge/~4/R8FhJeuIEk0" height="1" width="1"/>]]></content:encoded>
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		<slash:comments>0</slash:comments>
		<feedburner:origLink>http://blogs.csuchico.edu/ik/2008/09/18/perl-ldaps/</feedburner:origLink></item>
		<item>
		<title>Chico Facts</title>
		<link>http://feedproxy.google.com/~r/InstitutionalKnowledge/~3/DpJ2EILykak/</link>
		<comments>http://blogs.csuchico.edu/ik/2008/09/04/chico-facts/#comments</comments>
		<pubDate>Thu, 04 Sep 2008 20:19:05 +0000</pubDate>
		<dc:creator>pberry</dc:creator>
				<category><![CDATA[Misc.]]></category>

		<guid isPermaLink="false">http://blogs.csuchico.edu/ik/?p=384</guid>
		<description><![CDATA[Wherein we links to stats and facts about campus.]]></description>
			<content:encoded><![CDATA[<p>I know that we normally cover the technical or statistical issues here at <span class="caps">IK, </span>but today our campus updated our &#8220;<a href="http://www.csuchico.edu/pa/chicofacts.php">fact sheet</a>&#8221; and the higher ed crowd always loves to see what&#8217;s going on &#8220;over there.&#8221;</p>

<p>Enjoy.</p><img src="http://feeds.feedburner.com/~r/InstitutionalKnowledge/~4/DpJ2EILykak" height="1" width="1"/>]]></content:encoded>
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		<slash:comments>0</slash:comments>
		<feedburner:origLink>http://blogs.csuchico.edu/ik/2008/09/04/chico-facts/</feedburner:origLink></item>
		<item>
		<title>Various Data Points</title>
		<link>http://feedproxy.google.com/~r/InstitutionalKnowledge/~3/yrtV6aYrNiM/</link>
		<comments>http://blogs.csuchico.edu/ik/2008/08/15/random-web-data/#comments</comments>
		<pubDate>Fri, 15 Aug 2008 16:21:16 +0000</pubDate>
		<dc:creator>pberry</dc:creator>
				<category><![CDATA[Misc.]]></category>

		<guid isPermaLink="false">http://blogs.csuchico.edu/ik/?p=370</guid>
		<description><![CDATA[The end of year reports are being written and various folks have come to WEBD looking for what really happened on various systems.  These numbers are based on our fiscal year which is from July 1st to June 30th.

University Home Page



2007/08 &#8211; 9,289,385 visits as defined by Google Analytics




Yearly Unique Portal Logins (based on [...]]]></description>
			<content:encoded><![CDATA[<p>The end of year reports are being written and various folks have come to <span class="caps">WEBD </span>looking for what really happened on various systems.  These numbers are based on our fiscal year which is from July 1st to June 30th.</p>

<h3>University Home Page</h3>


<ul>
<li>2007/08 &#8211; 9,289,385 visits as defined by Google Analytics</li>
</ul>



<h3>Yearly Unique Portal Logins (based on daily logs)</h3>


<ul>
<li>2005/6 &#8211; 1,905,225</li>
<li>2006/7 &#8211; 2,215,433</li>
<li>2007/8 &#8211; 2,415,444</li>
</ul>



<h3>Yearly  Total Portal Logins (based on daily logs)</h3>


<ul>
<li>2005/6 &#8211; 3,377,752</li>
<li>2006/7 &#8211; 4,089,277</li>
<li>2007/8 &#8211; 4,359,887</li>
</ul>



<h3>Random</h3>

<p>These numbers are based on whatever date range we happen to have numbers for.</p>


<ul>
<li>We have 23 Spaces and 372 users in Confluence, our enterprise wiki.</li>
<li>1,492 <span class="caps">JIRA </span>issues were created in the 2007/8 fiscal year.</li>
<li>32,915 visits on January 29th, 2008 was our high water mark for the Portal</li>
<li>Portal browser stats (9/21/2007 &#8211; 6/30/2008) IE 60.47%, Firefox 29.53%, Safari 9.6%</li>
<li>Home page browser stats 2007/8 fiscal year &#8211; IE 76.18%, Firefox 23.47%, Safari 8.7%</li>
</ul>



<p>Curious about anything else?</p><img src="http://feeds.feedburner.com/~r/InstitutionalKnowledge/~4/yrtV6aYrNiM" height="1" width="1"/>]]></content:encoded>
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