Microsoft Dynamics CRM - InterDynBMI

5 Ways Manufacturers Can Benefit From Microsoft Dynamics CRM

2009-07-09T05:32:00.000-07:00

Manufacturing Organizations Can Benefit From Microsoft Dynamics CRM

In our current economy, manufacturers know that great sales, marketing and service can make or break their business. Successful manufacturers have to employ a sophisticated CRM solution that offers a comprehensive view of complex customer information and interaction, and that can integrate efficiently with legacy systems.

Manufacturers need look no further than Microsoft Dynamics CRM to best serve their customers. Below are three benefits that Microsoft Dynamics CRM can offer manufacturing organizations:

Improve Customer Experience – Customer information is accessed faster and customer questions can be addressed more efficiently when complete customer information is centralized.
Improve Productivity – Customer service representatives can be more efficient at processing customer cases with the self-service functionality. This allows the same number of service representatives to process more customer cases.
Reduce Errors – Microsoft Dynamics CRM helps eliminate manual entry of customer information, which greatly reduces errors in the customer database.

You can find out more CRM benefits for manufacturers here.

To ensure your manufacturing company maintains its competitive edge, contact InterDyn BMI. We can help implement a CRM solution for your organization to meet sales and service challenges in a cost-effective way.

InterDyn BMI and GoIWx team up for hosted trial of Microsoft Dynamics CRM free for 30 days

2009-05-07T07:45:00.000-07:00

Minneapolis, Minnesota - May 7, 2009 - InterDyn BMI, a Microsoft Gold Certified Partner who specializes in integrating and delivering all aspects of a client's business IT needs including Enterprise Resource Planning (ERP), Customer Relationship Management (CRM), e-Commerce, Systems Engineering, Business Process Consulting and Custom Application Development, recently announced a strategic partnership with GoIWX, a leader in IT hosting, Software Plus Service (S+S) and Software as a Service (SaaS).

As the next step in a partner hosted offering in the SaaS model, InterDyn BMI in conjunction with GoIWx is announcing a free Microsoft Dynamics CRM 4.0 trial for 30 days and packaged Training for Microsoft Dynamics™ CRM.

InterDyn BMI will offer online, instructor led Microsoft Dynamics CRM training at packaged pricing. The training environment will provide base product functionality and will not be configured to client specifics.

GoIWx President and CEO, RJ Burgess sees this coordinated offering as a excellent opportunity to help SMB's to make the move to Microsoft Dynamics CRM 4.0 free for 30 days, while providing the opportunity to help the users get the hands-on training any organization needs to either bridge the gap from an older CRM program and get up to speed with new features of the software and at the same time, customers won't have to invest in the IT infrastructure new CRM implementations often require. "This makes the move to the SaaS model more attainable without the large CAP-X expenditures." says Brian Campbell, CRM Sales Manager. “With the CRM program we've just announced we believe customers have greater flexibility and get a better value with the GoIWx hosted model than with CRM Online. We achieve a greater level of flexibility in the installation and configuration.

InterDyn BMI is focuses on the sales, implementation and training for their clients to create comprehensive business solutions utilizing Microsoft Dynamics. There are several significant benefits to a program like this." Campbell continues, “This offer provides an option to get up and running on Microsoft Dynamics CRM at a low cost. This will allow the clients to recoup the investment with a faster uptime.”

For this joint endeavor, the training offering will be held online and instructor led. This venue allows for interactivity with the attendees and will provide training materials and lab exercises. The training package offer requires a minimum purchase of 3 user license and the installation of non customized or minimally configured Microsoft Dynamics CRM application in the GoIWx hosted environment.

Hosting can provide customers an "out of the box" solution which is low cost, with great training designed to fit their needs. Clients with more robust configuration can still get lower cost, with a quicker uptime, and spend CAPEX dollars on tailored training and realize more of an immediate gain. By going partner hosted, we can provide clients of varied needs, a higher return on investment.

In addition to CRM training, InterDyn BMI offers customization services, SQL Reporting services, installation and upgrades, advanced workflow training, and SharePoint installation and implementation.

About InterDyn BMI: Established in 1985, InterDyn BMI's mission is to enhance the lives of its employees and customers by working together to provide quality business solutions. We pride ourselves on representing and being a top business intelligence partner with the leading software providers in the marketplace. These Microsoft Dynamics solutions include Microsoft Dynamics GP, Microsoft Dynamics CRM, Microsoft Dynamics AX, Microsoft Dynamics RMS, iMIS and Open Systems. InterDyn BMI is based in St. Paul, MN. For more information about InterDyn BMI, call 1-866-264-3249 or visit http://www.interdynbmi.com/.

About GoIWx: Founded in 1995, GoIWx is a leading provider of IT Hosting—services that link business and IT. Our products and services have helped many companies reduce IT administration and increase integration in business tasks. GoIWx is a privately held corporation based in Minneapolis, MN. For more information about GoIWx, call 1-952-258-6300 or visit http://www.goiwx.com/

Microsoft Dynamics CRM Training

2009-04-01T11:38:00.000-07:00

Packaged Training for Microsoft Dynamics™ CRM:
InterDyn BMI will offer online, instructorled Microsoft Dynamics CRM training at packaged pricing. The training environment will provide base product functionality and will not be configured to client specifics. This training offer requires a minimum purchase of 3user license and the installation of noncustomizedor minimally configured Microsoft Dynamics CRM application in a hosted environment.
Training will be:
1) Online
2) Instructor led
3) Live
4) Interactive
5) Training materials with lab exercises will be provided.

Environment:
1) Students will use their own computers and be required to have an internet connection
2) Students will phone into a conference phone number for the audio
3) Students will connect remotely to a live session for the instructionledportion of the training.
4) Students will use the client’s environment to complete the lab portions of the training
5) Each student will be provided an electronic copy of the training materials with lab exercisesprior to the class and the students or client will be responsible for printing the training materials.
6) We will continue to perform customized training for clients requiring business specific trainingat a time and materials cost.

Additional Services Available:
Customization services
SQL Reporting services
Installation and Upgrade training and services
Advanced Workflow training and services
SharePoint installation and implementation services
Click here to contact us if you are interested in Microsoft Dynamics CRM training!

Try Microsoft Dynamics CRM FREE FOR 30 DAY! Click here to start your trial!

IE8 and Microsoft Dynamics CRM Compatibility

2009-03-31T06:10:00.000-07:00

March 19th, 2009- Microsoft Released released the latest version of Internet Explorer 8 (IE8).

1. It is fully tested and supported. NO NEED TO WORRY ABOUT COMPATIBILITY! IE8 has undergone a rigorous 12 month beta, and Dynamics CRM was one of the key "test products" for the IE team when working through their validation and tests. The IE team and CRM team worked closely together to insure that Dynamics CRM worked with IE8, and IE 8 is now an officially supported browser for Dynamics CRM 4.0.

2. Built in development tools. If you are the developer type, you probably used tools like DOMspy or the Internet Explorer Developer Toolbar to identify CRM page elements, like Nav Bar links, to use in creating javascript. With IE 8, there is no more need for these tools, as the developer tools are built into the browser (under Tools menu-->Developer Tools)

3. Color coded tabs. This is a major usability enhancement for Dynamics CRM. As any user of Dynamics CRM can attest, CRM can open many IE windows. For example, when you open up an Account, a new window is launched, then if you open an activity associated with the account, another window opens. Tabbed browsing in IE 7 helped get control of these windows by allowing users to have one IE window open with multiple tabs. However, one potential problem is that if you also have some other sites open, perhaps researching a potential customer on MSN Money, the CRM windows can get lost among all of your other sites.

IE 8 solves these problems by grouping tabs from related sites together, and color coding them, so you will never mix up your CRM tabs with your Twitter tabs.

IE8 Can Be Downloaded Here: http://www.microsoft.com/windows/internet-explorer/default.aspx

For more information about IE8 and Dynamics CRM check out the official; Microsoft CRM Team Blog:

To contact InterDyn BMI, click here.

Accelerators for Microsoft Dynamics CRM

2009-03-26T12:28:00.000-07:00

Accelerators for Microsoft Dynamics CRM.

Accelerators are a range of add-on solutions developed for Microsoft Dynamics CRM 4.0 customers. Each accelerator is available and will showcase how the Microsoft Dynamics CRM 4.0 platform can be configured and extended to broaden marketing, sales and service capabilities. Microsoft Dynamics CRM customers are encouraged to further extend these accelerators to meet their specific business needs.

Each accelerator may consist of the following:

Customizations (entities, forms, views)
Workflow defintions
Business Intelligence elements such as custom reports (.RDL’s)
Functional code samples (strictly adhering to SDK guidelines)
Documentation for installing, operating, localizing and extending the solution
An automated installer

Each accelerator will be fully supported as per any other customization for Microsoft Dynamics CRM that follows SDK guidelines. Additionally, all samples are supplied with full source-code so they can be extended further to meet specific customer requirements. Because of Microsoft Dynamics CRM’s services-based architecture and metadata-driven application capabilities, accelerators can be deployed for both on-demand and on-premise environments.Through accelerators, customers and partners benefit from new functionality on a more frequent basis, and they can be deployed to their environment quickly and easily.The list of accelerators is as follows:

Analytics
eService
Event Management
Enterprise Search
Sales Methodologies
Extended Sales Forecasting
CRM Notifications
Newsfeed Business Productivity

Click here to contact InterDyn BMI for more information regarding the new Microsoft Dynamics CRM Accelerators.

InterDyn BMI Microsoft Dynamics Q1 Newsletter

2009-03-03T08:37:00.000-08:00

This quarterly publication is designed to educate and enlighten you; our valued customer and business partner and keep you up-to-date on the latest products, trends and practices in the fields related to the products and services offered by InterDyn BMI. We would like to take this opportunity to thank you for your continued trust and we look forward to developing a long-lasting business relationship with you and your organization!

Click here to view the Q1 Microsoft Dynamics Newsletter

Take Microsoft Dynamics CRM 4.0 for a test drive

2009-02-19T11:40:00.000-08:00

Dynamics CRM 4.0 is an all-new offering from Microsoft, and one worthy of the excitement surrounding it. This solution lets you and your employees effectively manage client relationships using software you’re already familiar with, like Microsoft Office.

Using Dynamics CRM’s instinctive interface, you can access and manage sales, marketing, and customer service options that will let you deliver better service to your clients. And we all know that better service is better for your business.

Dynamics CRM gives you the power to make sound business decisions based on client history, helping you market effectively to new clients. This way, you can manage your business while you strategically plot your company’s growth.

But don’t just take our word for it. SIGN UP FOR OUR MICROSOFT DYNAMICS CRM BLOG TO FIND OUT MORE INFORMATION ON HOW YOU CAN TEST DRIVE MICROSOFT DYNAMICS CRM 4.0

Once you’ve had a chance to use it, it will be clear that Microsoft Dynamics CRM 4.0 is a sound business solution that will easily integrate into your everyday operations.

If you have any quetsions contact us today!

Top 5 Reasons Customers Should Attend Microsoft Dynamics Convergence 2009!

2009-01-28T08:54:00.000-08:00

Reason #1: Hands-on training
•Get an overview of how the Microsoft Dynamics product line can help increase your return on investment by offloading and automating many day-to-day mundane tasks, freeing you up to focus on more important duties
•Concurrent Sessions—provide attendees with your skills in training sessions built around Microsoft Dynamics solutions
•Technical Support Desk—receive real-time assistance and learn new approaches to Microsoft Dynamics solutions directly from Microsoft

Reason #2: See and try new products and technologies
•Microsoft® User Experience Center—provides hands-on opportunities for you to experience new products and technologies first hand, and provide feedback directly to Microsoft developers
•See how Microsoft Dynamics solutions take advantage of the latest Microsoft technologies, including Microsoft Office SharePoint® portal and Microsoft SQL Server® data management software
•Hear from Microsoft executives about the future of the products and solutions

Reason #3: Optimize your business
•Learn how successful businesses like yours use the power of Microsoft Dynamics to run their business more efficiently
•Gain the insight you need to improve process efficiency and decision making, ultimately driving more to the bottom line
•Learn how to optimize your IT infrastructure
•Use Microsoft Dynamics solutions to respond to your customers’ increasing demands for order and inventory visibility and reduced lead times
•See how to effectively use customized reports, Web-based dashboards, and real-time alerts to improve the efficiency of the entire supply chain

Reason #4: Networking
•Connect with your peers, your partner, and Microsoft product expertsto experience the strength of the Microsoft Dynamics community—and gain insight into the full range of Microsoft product offerings, vision, and strategy
•Interactive discussions—these sessions provide technical decision makers (TDMs) and IT personnel with an overview of the Microsoft Dynamics product line, a forum for learning from other IT teams that may face similar challenges, and an opportunity to receive hands-on experience using the products
•ConvergenceConnect—participating in this online networking forum gives TDMs an opportunity to formally and informally meet otherTDMs to build contacts, share experiences, and acquire tips and suggestions for using Microsoft Dynamics solutions—before andduring Convergence 2009 New Orleans

Reason #5: An overall great experience
Quotes from customers who have attended:
“Convergence is a wonderful place for partners and customers to understand what Microsoft is doing from a product platform perspective, not just specifically to the individual product they might own today, but the entire platform that Microsoft has to offer.” —Ryan Toenies, Convergence attendee
“We like going to Convergence because it gives us an opportunity to see all the new products, see the things that the third-party vendors have to offer to go with the products, and find things that we can use in our business to be more efficient and more effective.” —Jim Noblitt, Convergence attendee

Microsoft Dynamics Convergence 2009- The Power of Possibilities

2009-01-27T08:10:00.000-08:00

Convergence is the premier Microsoft Dynamics event, bringing customers, partners, team members and industry experts together to discuss ways your current Microsoft Dynamics solution can help your company cut costs, improve operational efficiencies, increase employee productivity and maximize your current platform investments, which, in turn, can foster long-term, profitable growth.

This is your opportunity to participate in an exceptional program including a variety of tracks, speakers, detailed product demonstrations and hands-on learning sessions to better understand how you can further leverage your existing business solution to tighten supply chains, deepen customer relationships, empower your workforce and sustain profitability.

Sessions: Convergence 2009 features more than 420 sessions covering Microsoft Dynamics and the latest Microsoft-based products.

Hands-on experiences: Grab the opportunity to evaluate products from Microsoft and our most important industry partners.

Community and Learning Center (CLC): Considered the hub of Convergence, this area is designed to be a one-stop shop for networking and learning outside of conference sessions – while only having to visit one room! We offer free technical support, research activities and opportunities to meet fellow users and product experts.

Connections with the community: An event that brings 10,000 Microsoft Dynamics customers, partners, team members and industry experts together translates into an endless number of opportunities to make lasting connections within the Microsoft community.

Grow Your Business With Microsoft Dynamics CRM

2009-01-22T11:12:00.000-08:00

Business moves quickly today, requiring that every company continuously reexamine direction, strategies, suppliers, partners - literally every variable and relationship that might lead to complacency. The search for competitive advantage may mean that some of your best customers pick up and leave without you ever knowing that there was a problem. Find out how to efficiently react to these problems by attending this webcast on February 4, 2009 from 1-2pm (CST) !

Microsoft Dynamics CRM 4.0 is a fully integrated customer relationship management (CRM) system. It gives you the capability to easily create and maintain a clear view of customers from first contact through purchase and post-sales. With tools to enhance your company's sales, marketing, and customer service processes—along with native Microsoft Office Outlook integration—Microsoft Dynamics CRM delivers a fast, flexible, and affordable solution, helping you drive consistent and measurable improvements in everyday business processes!

Microsoft Dynamics CRM can help you:
Stay connected to your business processes and make more informed decisions about your growth.
Reduce the length of your sales cycle and increase your marketing effectiveness.
Ensure your marketing campaigns are working at maximum efficiency and help you deploy your sales resources appropriately.

If you are experiencing problems with registration please email Audra at audra.carlisle@interdynbmi.com

Who should attend?
Business Owners, Business Managers, Sales Managers, Marketing Managers

How do you register?
Click here and follow the instructions.

Unable to attend?Learn more about a people-ready business by visiting http://www.microsoft.com/dynamics/crm. To contact InterDyn BMI or request more information, go to www.interdynbmi.com or call 1-866-264-3249.

InterDyn BMI Customer Learning Opportunities

2009-01-22T11:06:00.000-08:00

InterDyn BMI Customer Learning Opportunities

InterDyn BMI is proud to present a yearlong series of FREE events designed to bring you; our valued customer, increased efficiency and utilization of your software.We have designed a program that will introduce topics and trends.

Microsoft Dynamics CRM:
This month's topic is: Build business intelligent dashboard views utilizing the software already available in your current CRM system
Date: February 12, 2009- For more information about this event, click here.

iMIS :
This month’s topic is:Maximizing the Social NetworkingPower of iMIS.
Date: February 11, 2009- For more information about this event, click here

0% Financing for New Microsoft Dynamics ERP and MIcrosoft Dynamics CRM Customers

2008-11-18T12:05:00.000-08:00

0% Financing for New Microsoft Dynamics ERP and MIcrosoft Dynamics CRM Customers

Available for a limited period
Microsoft has been listening to businesses and responding to your concerns by actively enabling you to help preserve your capital resources in the current economic situation while making important strategic investments in your future.

With the Microsoft Dynamics 0% Financing Promotion on new Microsoft Dynamics ERP and Microsoft Dynamics CRM solutions we can help your organization acquire powerful business assets that pay off in the near term and over the long haul - by helping you drive productivity, maximize efficiency, and adapt and grow your business in today's fast-changing market.

At a glance
0% Financing applicable to licensing and first year enhancements costs on Microsoft Dynamics® NAV, Microsoft Dynamics AX, Microsoft Dynamics GP, Microsoft Dynamics SL & Microsoft Dynamics CRM solutions

Only available for new Microsoft Dynamics ERP and Microsoft Dynamics CRM customers from November 19, 2008 until March 20, 2009

For more information call 1-866-264-3249 or email info@interdynbmi.com

% Financing for New Microsoft Dynamics ERP and MIcrosoft Dynamics CRM Customers

2008-11-18T10:21:00.000-08:00

0% Financing for New Microsoft Dynamics® ERP and Microsoft Dynamics CRM Customers

Available for a limited period

Microsoft has been listening to businesses and responding to your concerns by actively enabling you to help preserve your capital resources in the current economic situation while making important strategic investments in your future.

With the Microsoft Dynamics 0% Financing Promotion on new Microsoft Dynamics ERP and Microsoft Dynamics CRM solutions we can help your organization acquire powerful business assets that pay off in the near term and over the long haul - by helping you drive productivity, maximize efficiency, and adapt and grow your business in today's fast-changing market.

At a glance

0% Financing applicable to licensing and first year enhancements costs on Microsoft Dynamics® NAV, Microsoft Dynamics AX, Microsoft Dynamics GP, Microsoft Dynamics SL & Microsoft Dynamics CRM solutions

Only available for new Microsoft Dynamics ERP and Microsoft Dynamics CRM customers from November 19, 2008 until March 20, 2009

Find out more
Don't delay the investment that can generate the returns to help your business better manage its growth in the current climate. Taking advantage of the Microsoft Dynamics 0% Promotion is easy: just contact your Microsoft Dynamics Partner and discuss how Microsoft can help you save money now and build for the future.
For more information regarding this offer call 651-639-0575 or email info@interdynbmi.com

0% Financing for New Microsoft Dynamics® ERP and Microsoft Dynamics CRM Customers

2008-11-18T08:09:00.000-08:00

0% Financing for New Microsoft Dynamics® ERP and Microsoft Dynamics CRM Customers

Available for a limited period

Microsoft has been listening to businesses and responding to your concerns by actively enabling you to help preserve your capital resources in the current economic situation while making important strategic investments in your future.

With the Microsoft Dynamics 0% Financing Promotion on new Microsoft Dynamics ERP and Microsoft Dynamics CRM solutions we can help your organization acquire powerful business assets that pay off in the near term and over the long haul - by helping you drive productivity, maximize efficiency, and adapt and grow your business in today's fast-changing market.
At a glance

0% Financing applicable to licensing and first year enhancements costs on Microsoft Dynamics® NAV, Microsoft Dynamics AX, Microsoft Dynamics GP, Microsoft Dynamics SL & Microsoft Dynamics CRM solutions

Only available for new Microsoft Dynamics ERP and Microsoft Dynamics CRM customers from November 19, 2008 until March 20, 2009

For more information, click here

Microsoft Dynamics CRM News & Updates

2008-10-07T09:58:00.000-07:00

Microsoft Dynamics CRM Version 4.0 The September 2008 update for the R2…Lists all the issues that are fixed in this update.https://mbs.microsoft.com/public/insights/ReadArticle.aspx?rcpt_id=15431224&ja_id=47040

Microsoft Dynamics CRM Version 4.0 The Full-Text Search feature…Fixes a problem in which the Full-Text Search feature cannot find Microsoft Knowledge Base articles and you cannot set the status of a contract as Expire when you run the Microsoft Dynamics CRM 4.0 Deployment Manager.https://mbs.microsoft.com/public/insights/ReadArticle.aspx?rcpt_id=15431224&ja_id=47041

Microsoft Dynamics CRM Version 4.0 Error message when you run…Describes a problem that occurs when you run the Microsoft Dynamics CRM 4.0 E-mail Router service on a computer that has multi-core processors. Includes a resolution.https://mbs.microsoft.com/public/insights/ReadArticle.aspx?rcpt_id=15431224&ja_id=47042

Microsoft Dynamics CRM Version 4.0 Error message when you try to install…Describes a problem that occurs when you try to install the Microsoft Dynamics CRM Connector for SSRS. A hotfix that resolves this problem is available.https://mbs.microsoft.com/public/insights/ReadArticle.aspx?rcpt_id=15431224&ja_id=47043

Microsoft Dynamics CRM Version 4.0 The decimal separator that you specify…Describes a problem in which the decimal separator changes from a comma to a period. A hotfix that resolves this problem is available.https://mbs.microsoft.com/public/insights/ReadArticle.aspx?rcpt_id=15431224&ja_id=47044

Microsoft Dynamics CRM Version 4.0 You cannot import the customizations from…Describes a problem that occurs when you try to import customizations from an upgraded Microsoft Dynamics CRM 4.0 system to another upgraded Microsoft Dynamics CRM 4.0 system. A hotfix that resolves this problem is available.https://mbs.microsoft.com/public/insights/ReadArticle.aspx?rcpt_id=15431224&ja_id=47045

Microsoft Dynamics CRM Version 4.0 The scheduled due time of an activity…Describes a problem that occurs after you specify a snooze time or you dismiss the activity in a reminder in the Microsoft Dynamics CRM 4.0 client for Outlook. A hotfix that resolves this problem is available.https://mbs.microsoft.com/public/insights/ReadArticle.aspx?rcpt_id=15431224&ja_id=47046

Microsoft Dynamics CRM Version 4.0 Error message when you print an activity…Describes that you receive an error message when you print an activity from the Activities view in Microsoft Dynamics CRM 4.0. Provides a hotfix.https://mbs.microsoft.com/public/insights/ReadArticle.aspx?rcpt_id=15431224&ja_id=47047

Microsoft Dynamics CRM Version 4.0 You receive error messages when you…Describes a problem that occurs when you create an appointment in Microsoft Dynamics CRM 4.0. Provides a hotfix.https://mbs.microsoft.com/public/insights/ReadArticle.aspx?rcpt_id=15431224&ja_id=47048

Microsoft Dynamics CRM Version 4.0 Error message when you try to open…Describes a problem that occurs when you try to open a Calendar view in Microsoft Dynamics CRM 4.0. A hotfix that resolves this problem is available.https://mbs.microsoft.com/public/insights/ReadArticle.aspx?rcpt_id=15431224&ja_id=47049

Microsoft Dynamics CRM Version 4.0 The "RetrieveTeamsSystemUserResponse"…Describes a problem that occurs if you set the "ColumnSet" property to "AllColumns." A hotfix that resolves this problem is available.https://mbs.microsoft.com/public/insights/ReadArticle.aspx?rcpt_id=15431224&ja_id=47050

Microsoft Dynamics CRM Version 4.0 An update is available for the time zone…Describes an update that is available for the time zone and daylight saving time changes in Microsoft Dynamics CRM 3.0 and in the Microsoft Dynamics CRM 3.0 client for Microsoft Office Outlook.https://mbs.microsoft.com/public/insights/ReadArticle.aspx?rcpt_id=15431224&ja_id=47051

Microsoft Dynamics CRM Version 4.0 Error message when you create a new…Describes that you receive an error message when you create a new organization or import an organization in Microsoft Dynamics CRM 4.0. Provides a hotfix.https://mbs.microsoft.com/public/insights/ReadArticle.aspx?rcpt_id=15431224&ja_id=47052

Microsoft Dynamics CRM Version 4.0 Microsoft Dynamics CRM 4.0 may close…Describes an issue that occurs when you click the lookup button in the Parent Account field or in the Primary Contact field of an account record or of a contact record in Microsoft Dynamics CRM 4.0. Provides a hotfix.https://mbs.microsoft.com/public/insights/ReadArticle.aspx?rcpt_id=15431224&ja_id=47053

Microsoft Dynamics CRM Version 4.0 An update to the Help file…Describes the most recent update for the Microsoft Dynamics CRM 4.0 Help files.https://mbs.microsoft.com/public/insights/ReadArticle.aspx?rcpt_id=15431224&ja_id=47054

Microsoft Dynamics CRM Version 4.0 The column of an activity entity…Describes a problem that occurs when you create a view for the activity entity in Microsoft Dynamics CRM 4.0. A workaround is provided.https://mbs.microsoft.com/public/insights/ReadArticle.aspx?rcpt_id=15431224&ja_id=47055

Microsoft Dynamics CRM Version 4.0 Support for running Microsoft Dynamics…Describes support for Microsoft Dynamics CRM 4.0. Microsoft Dynamics CRM 4.0 is compatible with Microsoft SQL Server 2008.https://mbs.microsoft.com/public/insights/ReadArticle.aspx?rcpt_id=15431224&ja_id=47056

Microsoft Dynamics CRM New Knowledge Base ArticlesView the complete list of the Microsoft Knowledge Base articles that were published in the past three months for Microsoft Dynamics CRM.https://mbs.microsoft.com/public/insights/ReadArticle.aspx?rcpt_id=15431224&ja_id=47057

INTERDYN BMI NAMED TO 2008 MICROSOFT DYNAMICS PRESIDENT’S CLUB

2008-07-25T12:59:00.001-07:00

InterDyn BMI Named to 2008 Microsoft Dynamics President’s Club
Microsoft Honors InterDyn BMI for Outstanding Customer Commitment and Sales Achievement

[Minneapolis, MN — July 25, 2008 —] InterDyn BMI has been named to the 2008 Microsoft Dynamics President’s Club, receiving recognition from Microsoft Corp. for its dedicated commitment to customers. This honor reflects InterDyn BMI’s success in extending the Microsoft Dynamics platform to drive business advantages in companies worldwide.

This recognition came during the Microsoft Worldwide Partner Conference 2008 in Houston. The elite club recognizes the top 5 percent of Microsoft Business Solutions partners worldwide and their constant dedication to delivering solutions that meet their customers’ unique needs, active pursuit of product and technological advancement, and impressive sales performance.

“Microsoft is proud to congratulate InterDyn BMI on being named to this year’s Microsoft Dynamics President’s Club,” said Doug Kennedy, vice president, Microsoft Dynamics Partners. “InterDyn BMI not only has demonstrated a high level of product expertise, but also has provided a superior level of service and commitment to our Microsoft Dynamics customers, ultimately contributing to the overall success of Microsoft Dynamics and companies worldwide.”

InterDyn BMI works closely with the teams at Microsoft to maintain a comprehensive understanding of the Microsoft Dynamics platform. This knowledge, combined with a deep understanding of customers’ business needs, enables InterDyn BMI to help customers leverage the full value of their Microsoft investments and achieve the enhanced customer service, productivity and operational efficiency that promote growth and competitive advantage.

InterDyn BMI provides implementation, training and consultation for small, midmarket and corporate businesses using business applications. InterDyn BMI specializes in Microsoft Dynamics™ AX, GP, CRM, and RMS.

About InterDyn BMI:For more than two decades, InterDyn BMI has been a leading partner dedicated to the sales, consulting, service and support of Microsoft Dynamics solutions. InterDyn BMI focuses on integrating and delivering all aspects of a client's business needs including Enterprise Resource Planning (ERP), Customer Relationship Management (CRM), e-Commerce, Systems Engineering, Business Process Consulting and Custom Application Development. InterDyn BMI's experience, proven methodologies and world- class consultants ensure customer success on every level. www.interdynbmi.com

Microsoft Dynamics CRM Online Customer Evidence Videos

2008-07-24T13:49:00.000-07:00

These customer videos discussing the benefits of Microsoft Dynamics CRM Online in particular and Microsoft Dynamics CRM in general are now available:

Total Structures: Total Structures manufactures structural staging systems to be used in rock concerts, trade shows, etc. The vice-president of this company discusses the advantages to the company of an integrated CRM system, why he chose Microsoft Dynamics CRM Online and describes their successful implementation process and how Microsoft Dynamics CRM Online helps them keep the promises they make to their customers.. Length: 3:09 (300K 500K )

Data Reduction Systems: Data Reduction Systems is a document management company which specializes in information management for large and small clients. Company members discuss why they switched from Salesforce.com to Microsoft Dynamics CRM Online and the benefits that they have realized with the move. Length: 3:00 (300K 500K)

High 5 Sportswear: High 5 Sportswear manufactures and distributes team athletic apparel to more than over 4,000 customers in the United States and Canada. This video discusses their Microsoft Dynamics CRM Online implementation and the benefits that they have realized. Length 1:45 (300K 500K)

Lure Executive Services The founder of this executive search service discusses how Microsoft Dynamics CRM Online is essential to her business. She discusses the benefits of Microsoft Dynamics CRM Online and her poor experience with Salesforce.com. (Length 1:57)(MBR video)

1 -888-TRASH-IT! The founder of a full-service debris removal company discusses the advantages of Microsoft Dynamics CRM Online to his company. The cost-effectiveness of the solution, ease of implementation as well as security are key factors in their choice of Microsoft Dynamics CRM. (Length 1:57) (MBR video)

For more information regarding Microsoft Dynamics CRM Live contact InterDyn BMI today.

info@interdynbmi.com or 1-866-264-3249

INTERDYN BMI NAMED TO 2008 MICROSOFT DYNAMICS INNER CIRCLE

2008-07-08T07:51:00.000-07:00

InterDyn BMI Named to 2008 Microsoft Dynamics Inner Circle
Microsoft Honors InterDyn BMI for Outstanding Customer Commitment and Sales Achievement

[Minneapolis, MN — July 8, 2008] In acknowledgment of exceptional service and sales performance, InterDyn BMI has been named to the 2008 Microsoft Dynamics Inner Circle.

The elite group recognizes outstanding partners whose sales achievement ranks them at the top echelon of the Microsoft Dynamics global network of value-added reselling partners. This recognition came during the Microsoft Worldwide Partner Conference 2008 in Houston.

“The Inner Circle achievement recognizes InterDyn BMI standing as a top partner for Microsoft Dynamics,” said Doug Kennedy, vice president, Microsoft Dynamics Partners. “This award is a direct result of the positive relationships that InterDyn BMI has developed with our customers as well as its commitment to delivering top-quality solutions.”

InterDyn BMI works closely with the teams at Microsoft Corp. to maintain a comprehensive understanding of the Microsoft Dynamics platform. This knowledge, combined with a deep understanding of customers’ business needs, enables InterDyn BMI to help customers leverage the full value of their Microsoft investments and achieve the enhanced customer service, productivity and operational efficiency that promote growth and competitive advantage.

About InterDyn BMI
For more than two decades, InterDyn BMI has been a leading partner dedicated to the sales, consulting, service and support of Microsoft Dynamics solutions. InterDyn BMI focuses on integrating and delivering all aspects of a client's business needs including Enterprise Resource Planning (ERP), Customer Relationship Management (CRM), e-Commerce, Systems Engineering, Business Process Consulting and Custom Application Development. InterDyn BMI's experience, proven methodologies and world- class consultants ensure customer success on every level. www.interdynbmi.com – info@interdynbmi.com

Microsoft Announces General Availability of Microsoft Dynamics CRM Online

2008-06-18T10:36:00.000-07:00

Microsoft Announces General Availability of Microsoft Dynamics CRM Online

New online service redefines customer relationship management with on-demand CRM that is fast, flexible, familiar and affordable.

Microsoft Dynamics CRM Online
Microsoft Corp. recently announced the general availability of Microsoft Dynamics CRM Online, an on-demand customer relationship management service hosted and managed by Microsoft. The new Internet service delivers a full suite of marketing, sales and service capabilities through a Web browser or directly into Microsoft Office and Outlook.

Microsoft Dynamics CRM Online is initially packaged in two service offerings:

Microsoft Dynamics CRM Online Professional delivers a full suite of CRM capabilities with extensive configurability and extensibility options. Businesses get 5 GB of data storage, 100 configurable workflows and 100 custom entities. The Professional edition is priced at $44 per user per month, with an introductory offer of $39 per user, per month.
Microsoft Dynamics CRM Online Professional Plus delivers all the capabilities of the Professional version plus offline data synchronization with expanded data storage, workflow and customization options that give businesses 20 GB of data storage, 200 configurable workflows and 200 custom entities. The Professional Plus edition is priced at $59 per user per month.

More than 500 customers and 200 partners have used Microsoft Dynamics CRM Online over the past six months via the Microsoft Early Access Program.

Microsoft Dynamics CRM Online delivers more capabilities at a better price than competing on-demand products, driving higher business productivity while reducing risk and total cost of ownership. For example, based on publicly available information from Salesforce.com, Microsoft Dynamics CRM Online Professional Edition gives businesses the following:

•5 GB of storage versus 1 GB in Salesforce.com Professional Edition
•100 workflows versus none in Salesforce.com Professional Edition
•100 configurable entities versus 50 in Salesforce.com Professional Edition
•Significant cost savings and a dramatically lower total cost of ownership at $44 per user, per month versus $65 per user per month or more for Salesforce.com Professional Edition.

Availability
Microsoft Dynamics CRM Online is available in English in the United States and Canada. International rollout beyond the United States and Canada has not been announced, but Microsoft partners today offer hosted versions of Microsoft Dynamics CRM in many countries around the world.

For more information, contact: InterDyn BMI: info@interdynbmi.com or 651-639-0575

Knowledge Base Articles added in for Microsoft Dynamics CRM

2008-06-18T10:31:00.000-07:00

Knowledge Base Articles added in for Microsoft Dynamics CRM
https://mbs.microsoft.com/customersource/support/selfsupport/hottopics/kb_crm.htm

Microsoft Dynamics CRM 4.0

2008-05-28T11:55:00.000-07:00

Microsoft Dynamics CRM 4.0

Today's competitive business environment requires real people to do extraordinary things every day. Microsoft Dynamics CRM (Customer Relationship Management) offers you innovative ways to access this powerful relationship management solution to empower your employees to respond quickly to customer demands and increase customer satisfaction. In Part One of this series you will see how the productivity of your sales teams can be dramatically increased by utilizing the enhancements in the newly released Microsoft Dynamics CRM Version 4.0. Learn how to stay connected and make more informed decisions by:
Creating your own reporting using the report wizard. Synching all sales tasks to Outlook for more effective management of those tasks. Multi select options for mail promotion, and mail merge from a web client. Export and re-import updates via Excel. Increase productivity for sales functions throughout your organization. Help to drive ROI through increased company-wide productivity.

Have you heard about the 2008 Economic Stimulus Act for Businesses? Click here to learn more

For questions and comments, please contact Audra at audra.clair@interdynbmi.com

Economic Stimulus Act Of 2008

2008-05-28T11:49:00.000-07:00

Economic Stimulus Act Of 2008

Increased Section 179 Expensing for businesses: Now up to a maximum of $250,000 in 2008.

And!

50% first year bonus depreciation: IRS provision applies to software placed in service before January 1, 2009

Combine tax savings with a Microsoft Financing Offer: Acquire new software solutions today and improve your IT environment while deferring the cash outlay
Drive business productivity up!
Enjoy current year tax savings: Improve current year profitability and cash flow while leveraging the benefits of increased future productivity that results from the deployment of new assets

Example of 50% Bonus Depreciation in Action

Spend$300K on upgrading softwareSoftware is treated under tax law as having a 3-year recovery period for depreciation purposes
Bonus depreciation on $300,000 at 50% is $150,000.00; an additional $50,000 is allowed representing 1/3 the remaining $150,000
Total tax depreciation for 2008 is $200,000!
2008 tax savings is $64,000.00 ($200,000 x 32%) assuming a 32% marginal Federal
Income Tax rate
Without bonus depreciation: A business could only claim depreciation in the first year of $100,000 (1/3 of $300,000)

Microsoft Dynamics CRM Updates

2008-05-08T06:37:00.000-07:00

Downloads & UpdatesNow Available Update Rollup 3 for Microsoft Dynamics CRM 3.0 (KB 935364)Microsoft has re-released Update Rollup 3. This is a tested, cumulative set of updates for Microsoft Dynamics CRM 3.0 Server and Microsoft Dynamics CRM 3.0 client for Outlook, including performance enhancements, that are packaged together for easy deployment.

https://mbs.microsoft.com/public/insights/ReadArticle.aspx?rcpt_id=15014524&ja_id=46553

Microsoft Dynamics CRM 3.0 Update Rollup 3

2008-04-09T13:44:00.000-07:00

For those of you that didn’t know, CRM 3.0 Update Rollup 3 was released March 17th, 2008.

The Microsoft Dynamics CRM 3.0 Update is available for download, click here
For more information about what is contained in the update, click here.

For more information regarding Microsoft Dynamics CRM 3.0 and Updates please contact:
Keith Benson Implementation Consultant InterDyn BMI
2277 West Hwy 36, Suite 300 Roseville, MN 55113 651-639-0575

Microsoft Dynamics™ CRM Differentiators

2008-04-08T07:26:00.000-07:00

Microsoft Dynamics™ CRM Differentiators

Goes beyond simple Sales Force Automation (SFA) to enhance productivity:
Native integration with familiar Microsoft Office applications designed to improve user productivity. Microsoft Dynamics CRM is designed to provide a transparent CRM experience that minimizes switching between applications, and that users actually want to use. Powerful workflow and automation features that are designed to work with third-party systems, where large portions of customer data often resides.
Data ownership, security features, and regulatory compliance: Customer data is one of the most important assets of any business. Microsoft Dynamics CRM is designed to give customers full control over the security and physical location of their data. With Microsoft Dynamics CRM, customers can choose where their customer data physically resides not locked into a third-party hosting company of the vendor’s choice.
True choice in deployment options: Microsoft Dynamics CRM offers hosted, on-premise, or hybrid deployment options and is globally available through a broad ecosystem of local, knowledgeable solutions partners. A common architecture and data model that supports each of these deployment modes means that the customers‟ data is not locked into any single deployment option.
Total cost of ownership: Deployment options allow customers to choose from rent and buy models, while the Microsoft platform can reduce user training and technical integration costs. Microsoft Dynamics CRM is designed to protect customers from hidden costs as all Microsoft developed CRM capabilities are included in the license price.
Standards-based world class technology platform can help reduce future risk for support, interoperability, and upgradability.
3 million+ .NET developers worldwide: Broad support for .NET architecture facilitates availability and price competitiveness of technical resources. Platform ubiquity can also help reduce training costs by utilizing existing resource skills that can be applied to multiple IT needs beyond CRM.
Large Microsoft solutions partner and customer ecosystem: 750,000 solutions partners, 2200 user groups, and 400 community Web sites globally.
A stable, established, profitable vendor that is committed to delivering immediate value as well as customers’ long term success. Microsoft invests approximately $5 billion a year in research and development