Microsoft Dynamics RMS - InterDynBMI

Microsoft Dynamics POS 2009 Launch Event

2009-08-27T11:28:00.000-05:00

MICROSOFT DYNAMICS POS 2009 LAUNCH EVENT!

Microsoft Dynamics® POS 2009 is a flexible, scalable store management solution that empowers you and your people to provide outstanding customer service and make business decisions with confidence. With Microsoft Dynamics POS 2009, you can optimize store performance and help make people-your organization's most valuable asset-more productive. Leverage innovative features and a highly customizable, role-based user interface to gain quick, simplified access to the information you need to drive business success. Finally, easy-to-use wizards enable you to quickly set up your store operations, while a personalized user experience helps people focus on what matters most-your customers.

BENEFITS OF MICROSOFT DYNAMICS POS 2009

Deliver outstanding customer service. Empower your people to offer excellent customer service in less time with an intuitive user experience that deliver quick access to crucial data in a simple touchscreen format.
Drive productivity with a tailored retail solution. Automate critical processes based on specific business needs, and implement a retail solution that fits with existing systems and can scale and grow with your organization.
Respond quickly to changing business demands. Gain the comprehensive insight you need to make informed decisions and act quickly on new retail opportunities using powerful, real-time inventory management and reporting tools.
Maximize store profitability with unique shopping experiences. Enhance the customer experience with the ability to add functionality for multichannel mobility, provide flexible payment options, and offer instant alternatives to out-of-stock items.

To learn more join InterDyn BMI & Microsoft at the Microsoft Dynamics POS 2009 Launch Event! CLICK HERE TO REGISTER TODAY!

When: September 29, 2009
Time: 9AM (Registration opens at 8:30am)
Where: Microsoft Corporate Offices

Driving Directions

About InterDyn BMI: www.interdynbmi.com
Established in 1985, InterDyn BMI's mission is to enhance the lives of its employees and customers by working together to provide quality business solutions. We pride ourselves on representing and being a top business intelligence partner with the leading software providers in the marketplace. These Microsoft Dynamics solutions include Microsoft Dynamics GP, Microsoft Dynamics CRM, Microsoft Dynamics AX, Microsoft Dynamics RMS. InterDyn BMI is based in St. Paul, MN. For more information about InterDyn BMI, call 1-866-264-3249 or visit www.interdynbmi.com

InterDyn BMI and GoIWx team up for hosted trial of Microsoft Dynamics CRM free for 30 days

2009-08-05T14:51:00.000-05:00

InterDyn BMI and GoIWx team up for hosted trial of Microsoft Dynamics CRM free for 30 days

InterDyn BMI, a Microsoft Gold Certified Partner who specializes in integrating and delivering all aspects of a client's business IT needs including Enterprise Resource Planning (ERP), Customer Relationship Management (CRM), e-Commerce, Systems Engineering, Business Process Consulting and Custom Application Development, recently announced a strategic partnership with GoIWX, a leader in IT hosting, Software Plus Service (S+S) and Software as a Service (SaaS). As the next step in a partner hosted offering in the SaaS model, InterDyn BMI in conjunction with GoIWx is announcing a free Microsoft Dynamics CRM 4.0 trial for 30 days and packaged Training for Microsoft Dynamics™ CRM. InterDyn BMI will offer online, instructor led Microsoft Dynamics CRM training at packaged pricing. The training environment will provide base product functionality and will not be configured to client specifics.

GoIWx President and CEO, RJ Burgess sees this coordinated offering as a excellent opportunity to help SMB's to make the move to Microsoft Dynamics CRM 4.0 free for 30 days, while providing the opportunity to help the users get the hands-on training any organization needs to either bridge the gap from an older CRM program and get up to speed with new features of the software and at the same time, customers won't have to invest in the IT infrastructure new CRM implementations often require. "This makes the move to the SaaS model more attainable without the large CAP-X expenditures." says Brian Campbell, CRM Sales Manager. “With the CRM program we've just announced we believe customers have greater flexibility and get a better value with the GoIWx hosted model than with CRM Online. We achieve a greater level of flexibility in the installation and configuration.

InterDyn BMI is focuses on the sales, implementation and training for their clients to create comprehensive business solutions utilizing Microsoft Dynamics. There are several significant benefits to a program like this." Campbell continues, “This offer provides an option to get up and running on Microsoft Dynamics CRM at a low cost. This will allow the clients to recoup the investment with a faster uptime.”

For this joint endeavor, the training offering will be held online and instructor led. This venue allows for interactivity with the attendees and will provide training materials and lab exercises. The training package offer requires a minimum purchase of 3 user license and the installation of non customized or minimally configured Microsoft Dynamics CRM application in the GoIWx hosted environment.

Hosting can provide customers an "out of the box" solution which is low cost, with great training designed to fit their needs. Clients with more robust configuration can still get lower cost, with a quicker uptime, and spend CAPEX dollars on tailored training and realize more of an immediate gain. By going partner hosted, we can provide clients of varied needs, a higher return on investment.

In addition to CRM training, InterDyn BMI offers customization services, SQL Reporting services, installation and upgrades, advanced workflow training, and SharePoint installation and implementation.

About InterDyn BMI: Established in 1985, InterDyn BMI's mission is to enhance the lives of its employees and customers by working together to provide quality business solutions. We pride ourselves on representing and being a top business intelligence partner with the leading software providers in the marketplace. These Microsoft Dynamics solutions include Microsoft Dynamics GP, Microsoft Dynamics CRM, Microsoft Dynamics AX, Microsoft Dynamics RMS, iMIS and Open Systems. InterDyn BMI is based in St. Paul, MN. For more information about InterDyn BMI, call 1-866-264-3249 or visit http://www.interdynbmi.com/.

About GoIWx: Founded in 1995, GoIWx is a leading provider of IT Hosting—services that link business and IT. Our products and services have helped many companies reduce IT administration and increase integration in business tasks. GoIWx is a privately held corporation based in Minneapolis, MN. For more information about GoIWx, call 1-952-258-6300 or visit http://www.goiwx.com/

Microsoft Dynamics POS 2009: Available for Retailers Today

2009-08-04T08:57:00.000-05:00

Microsoft Dynamics POS 2009: Available for Retailers Today
New retail solution emphasizes customer service and cost savings.

REDMOND, Wash. — Aug. 3, 2009 — Microsoft Corp. today announced the availability of Microsoft Dynamics POS 2009, a flexible, scalable solution that helps midmarket companies and specialty retailers provide outstanding customer service, drive employee productivity and make business decisions with confidence. The new solution builds on Microsoft’s promise of the Dynamic Business — a vision for helping companies realize their full potential through the strategic use of flexible business applications that remain relevant as their business needs evolve.
“We know retailers need to be responsive in order to keep customers happy and keep them coming back into their stores,” said Michael Griffiths, group product manager, Microsoft Dynamics Retail Solutions. “Microsoft Dynamics POS 2009 is easy to use and provides powerful data so retailers can spend more time with their customers and less time and money worrying about training employees or managing their technology.”

The solution includes a range of new features — which help retailers make informed decisions, respond quickly to their customers’ needs and drive down costs — including these:

Smart search. Enables employees or managers to bring up relevant information in the solution quickly, helping to drive fast employee response times and a better customer experience
Security-enhanced payment processing. Helps protect cardholder information and minimize fraud with support for the Payment Card Industry (PCI) Security Standards Council industry standards and guidelines
Software development kit (SDK). Enables partners to develop add-on solutions with their own retail industry solutions such as multichannel, mobility and more
Real-time inventory management and flexible reporting tools. Integration with Microsoft SQL Services and Microsoft Office, providing business insight that helps retailers make more informed decisions

“Microsoft Dynamics POS 2009 has opened up a world of possibilities for us and really helps my employees take our customer service up another notch,” said Dave Figueroa, owner of Scraps Dog Bakery. “Now when a customer comes in and doesn’t remember which biscuit Fido likes best, one of our sales associates can pull up the customer’s purchase history in just a few seconds.”

Microsoft Dynamics POS 2009 is easy to deploy and manage, and reduces customers’ total cost of ownership by working easily with other Microsoft technologies. The out-of-the-box alignment makes tasks easier and faster for retailers by eliminating the need to enter redundant data into disparate systems, and the familiar look and feel of the solution helps employees get up and running quickly. In addition, Microsoft Dynamics POS 2009 provides a great opportunity for partners to develop add-on solutions that work with enterprise resource planning (ERP) products from both Microsoft and third-party providers.

Microsoft Dynamics POS 2009 is currently available in English in Australia, Canada, New Zealand, the United Kingdom and the United States. More information about Microsoft Dynamics POS 2009 can be found at http://www.microsoft.com/dynamics/pos.

If you have questions regarding Microsoft Dynamics POS 2009 click here to contact InterDyn BMI today!

Benefits of Microsoft Dynamics POS 2009 for Retailers

2009-07-16T07:15:00.000-05:00

Benefits of Microsoft Dynamics POS 2009 for Retailers

All retailers, large and small, want to ensure their customers are having a positive experience with the store. A positive customer experience can increase the success of the retail store hugely, while a negative customer experience can result in losing those customers, thus losing revenue.

Microsoft Dynamics POS 2009 works to ensure retailers do their best to maintain that positive customer experience they all want and need. Dynamics POS can help your retail business in a variety of ways, including:

Personalize your user experience – By customizing the user interface, this encourages your employees to utilize the necessary tools for their job and focus on the customers.
Streamline inventory management and reporting – Quickly see which products you have in stock so you can order more of what is needed before you run out.
Maintain detailed customer histories – These customer histories help anticipate the customers’ needs, and how to respond to them.
Respond quickly to changing business demands – Get a complete view of your business and make informed decisions with real-time tracking and reporting, and act quickly on new retail opportunities.
Manage cash flow and profitability – Microsoft Dynamics POS 2009 comes equipped with Office Accounting Professional 2007, which helps this solution connect the point-of-sale and financial management processes. Office Accounting Professional 2007 supports PayPal payments and online invoicing for your online retail needs.

By helping retailers be successful in their business from start to finish, Microsoft Dynamics POS 2009 creates a pleasant experience for each customer that walks in the door.

To learn more about how Microsoft Dynamics POS 2009 can help structure and organize your retail store, contact InterDyn BMI.

General sales and use tax rate increases in Minnesota beginning July 1, 2009

2009-07-09T07:42:00.000-05:00

General sales and use tax rate increases to 6.875% beginning July 1, 2009

The Minnesota state general sales and use tax rate increases from 6.5 percent to 6.875 percent – an increase of 3/8ths of one percent — beginning July 1, 2009.

If you have questions or problems updating Microsoft Dynamics GP to reflect the tax increase contact InterDyn BMI today.

Additional information about this tax can be found athttp://www.taxes.state.mn.us/sales/

InterDyn BMI Microsoft Dynamics Q1 Newsletter

2009-03-03T10:37:00.000-06:00

This quarterly publication is designed to educate and enlighten you; our valued customer and business partner and keep you up-to-date on the latest products, trends and practices in the fields related to the products and services offered by InterDyn BMI. We would like to take this opportunity to thank you for your continued trust and we look forward to developing a long-lasting business relationship with you and your organization!

Click here to view the Q1 Microsoft Dynamics Newsletter

Top 5 Reasons Customers Should Attend Microsoft Dynamics Convergence 2009!

2009-01-28T10:54:00.000-06:00

Reason #1: Hands-on training
•Get an overview of how the Microsoft Dynamics product line can help increase your return on investment by offloading and automating many day-to-day mundane tasks, freeing you up to focus on more important duties
•Concurrent Sessions—provide attendees with your skills in training sessions built around Microsoft Dynamics solutions
•Technical Support Desk—receive real-time assistance and learn new approaches to Microsoft Dynamics solutions directly from Microsoft

Reason #2: See and try new products and technologies
•Microsoft® User Experience Center—provides hands-on opportunities for you to experience new products and technologies first hand, and provide feedback directly to Microsoft developers
•See how Microsoft Dynamics solutions take advantage of the latest Microsoft technologies, including Microsoft Office SharePoint® portal and Microsoft SQL Server® data management software
•Hear from Microsoft executives about the future of the products and solutions

Reason #3: Optimize your business
•Learn how successful businesses like yours use the power of Microsoft Dynamics to run their business more efficiently
•Gain the insight you need to improve process efficiency and decision making, ultimately driving more to the bottom line
•Learn how to optimize your IT infrastructure
•Use Microsoft Dynamics solutions to respond to your customers’ increasing demands for order and inventory visibility and reduced lead times
•See how to effectively use customized reports, Web-based dashboards, and real-time alerts to improve the efficiency of the entire supply chain

Reason #4: Networking
•Connect with your peers, your partner, and Microsoft product expertsto experience the strength of the Microsoft Dynamics community—and gain insight into the full range of Microsoft product offerings, vision, and strategy
•Interactive discussions—these sessions provide technical decision makers (TDMs) and IT personnel with an overview of the Microsoft Dynamics product line, a forum for learning from other IT teams that may face similar challenges, and an opportunity to receive hands-on experience using the products
•ConvergenceConnect—participating in this online networking forum gives TDMs an opportunity to formally and informally meet otherTDMs to build contacts, share experiences, and acquire tips and suggestions for using Microsoft Dynamics solutions—before andduring Convergence 2009 New Orleans

Reason #5: An overall great experience
Quotes from customers who have attended:
“Convergence is a wonderful place for partners and customers to understand what Microsoft is doing from a product platform perspective, not just specifically to the individual product they might own today, but the entire platform that Microsoft has to offer.” —Ryan Toenies, Convergence attendee
“We like going to Convergence because it gives us an opportunity to see all the new products, see the things that the third-party vendors have to offer to go with the products, and find things that we can use in our business to be more efficient and more effective.” —Jim Noblitt, Convergence attendee

INTERDYN BMI NAMED TO 2008 MICROSOFT DYNAMICS PRESIDENT’S CLUB

2008-07-25T14:59:00.001-05:00

InterDyn BMI Named to 2008 Microsoft Dynamics President’s Club
Microsoft Honors InterDyn BMI for Outstanding Customer Commitment and Sales Achievement

[Minneapolis, MN — July 25, 2008 —] InterDyn BMI has been named to the 2008 Microsoft Dynamics President’s Club, receiving recognition from Microsoft Corp. for its dedicated commitment to customers. This honor reflects InterDyn BMI’s success in extending the Microsoft Dynamics platform to drive business advantages in companies worldwide.

This recognition came during the Microsoft Worldwide Partner Conference 2008 in Houston. The elite club recognizes the top 5 percent of Microsoft Business Solutions partners worldwide and their constant dedication to delivering solutions that meet their customers’ unique needs, active pursuit of product and technological advancement, and impressive sales performance.

“Microsoft is proud to congratulate InterDyn BMI on being named to this year’s Microsoft Dynamics President’s Club,” said Doug Kennedy, vice president, Microsoft Dynamics Partners. “InterDyn BMI not only has demonstrated a high level of product expertise, but also has provided a superior level of service and commitment to our Microsoft Dynamics customers, ultimately contributing to the overall success of Microsoft Dynamics and companies worldwide.”

InterDyn BMI works closely with the teams at Microsoft to maintain a comprehensive understanding of the Microsoft Dynamics platform. This knowledge, combined with a deep understanding of customers’ business needs, enables InterDyn BMI to help customers leverage the full value of their Microsoft investments and achieve the enhanced customer service, productivity and operational efficiency that promote growth and competitive advantage.

InterDyn BMI provides implementation, training and consultation for small, midmarket and corporate businesses using business applications. InterDyn BMI specializes in Microsoft Dynamics™ AX, GP, CRM, and RMS.

About InterDyn BMI:For more than two decades, InterDyn BMI has been a leading partner dedicated to the sales, consulting, service and support of Microsoft Dynamics solutions. InterDyn BMI focuses on integrating and delivering all aspects of a client's business needs including Enterprise Resource Planning (ERP), Customer Relationship Management (CRM), e-Commerce, Systems Engineering, Business Process Consulting and Custom Application Development. InterDyn BMI's experience, proven methodologies and world- class consultants ensure customer success on every level. www.interdynbmi.com

INTERDYN BMI NAMED TO 2008 MICROSOFT DYNAMICS INNER CIRCLE

2008-07-08T09:51:00.000-05:00

InterDyn BMI Named to 2008 Microsoft Dynamics Inner Circle
Microsoft Honors InterDyn BMI for Outstanding Customer Commitment and Sales Achievement

[Minneapolis, MN — July 8, 2008] In acknowledgment of exceptional service and sales performance, InterDyn BMI has been named to the 2008 Microsoft Dynamics Inner Circle.

The elite group recognizes outstanding partners whose sales achievement ranks them at the top echelon of the Microsoft Dynamics global network of value-added reselling partners. This recognition came during the Microsoft Worldwide Partner Conference 2008 in Houston.

“The Inner Circle achievement recognizes InterDyn BMI standing as a top partner for Microsoft Dynamics,” said Doug Kennedy, vice president, Microsoft Dynamics Partners. “This award is a direct result of the positive relationships that InterDyn BMI has developed with our customers as well as its commitment to delivering top-quality solutions.”

InterDyn BMI works closely with the teams at Microsoft Corp. to maintain a comprehensive understanding of the Microsoft Dynamics platform. This knowledge, combined with a deep understanding of customers’ business needs, enables InterDyn BMI to help customers leverage the full value of their Microsoft investments and achieve the enhanced customer service, productivity and operational efficiency that promote growth and competitive advantage.

About InterDyn BMI
For more than two decades, InterDyn BMI has been a leading partner dedicated to the sales, consulting, service and support of Microsoft Dynamics solutions. InterDyn BMI focuses on integrating and delivering all aspects of a client's business needs including Enterprise Resource Planning (ERP), Customer Relationship Management (CRM), e-Commerce, Systems Engineering, Business Process Consulting and Custom Application Development. InterDyn BMI's experience, proven methodologies and world- class consultants ensure customer success on every level. www.interdynbmi.com – info@interdynbmi.com

IMPORTANT! RMS Data corruption possible from Windows XP Service Pack 3 and Vista Service Pack 1

2008-07-01T15:51:00.000-05:00

https://mbs.microsoft.com/partnersource/support/selfsupport/hottopics/rms_xp_sp3_vista_sp1_compatibility.htm?printpage=false

Compatibility issue in Microsoft Dynamics RMS after Windows XP Service Pack 3 or Windows Vista Service Pack 1 is installed (Updated 5/14/08): May Cause Data Loss

Last Modified 5/16/2008Posted 4/22/2008
Microsoft has identified a compatibility issue that occurs after Windows XP Service Pack 3 (SP3) or Windows Vista Service Pack 1 (SP1) is installed on a Microsoft Dynamics Retail Management System (RMS) computer. This compatibility issue may cause data loss in Microsoft Dynamics RMS databases.

Overview
Windows XP SP3 and Windows Vista SP1 include a change to the handling of database records that include information from more than one table. For example, a supplier record in Microsoft Dynamics RMS includes information from both the Supplier and Item tables. In more technical terms, Identity field values are not reflected in record sets after installation of the service pack. This may cause data loss in Microsoft Dynamics RMS databases that may not be apparent to the user.

Details
Symptoms
These are some of the issues we are currently aware of that you may experience in Microsoft Dynamics RMS after you install Windows XP SP3 or Windows Vista SP1:
Inability to process Headquarters worksheets
Inability to create a supplier with associated items
Inability to create associations with Matrix, Lot Matrix, and Assembly items
Inability to add a quantity discount to an item
Application crash when you try to create Lot Matrix items
Application crash when you try to create a customer who has one or more shipping addresses

User Impact
All Microsoft Dynamics RMS users who have installed Windows XP SP3 or Windows Vista SP1 will be affected. Note While this issue extends to Windows Server 2008, that is not a supported operating system for Microsoft Dynamics RMS.

Resolution
Supported Windows Vista and Windows XP updates are now available from Microsoft that will prevent these issues from occurring.For more information about these updates and how to download them, visit the following Microsoft Web site:http://support.microsoft.com/?kbid=952287

Notes:
Applying this update will not fix any data damage that has occurred before applying the update
If you use Windows XP you must have Windows XP SP2 or Windows XP SP3 installed on the computer before you apply the update.
The Windows XP update information is located toward the bottom of the Knowledge Base article.
If you use Windows Vista you must have Windows Vista SP1 installed on the computer before you apply the update.

New Minnesota Transit Tax

2008-07-01T15:42:00.000-05:00

Beginning July 1, 2008, five counties in the metropolitan area will have a one quarter of one percent sales and use tax.

You need to immediately update your Microsoft RMS software to collect these taxes if you have not done so. You can contact us for help in applying these taxes by calling 651-639-0575.

• Anoka County
• Dakota County
• Hennepin County
• Ramsey County
• Washington County

Additional information about this tax can be found at
http://www.taxes.state.mn.us/sales/

Economic Stimulus Act Of 2008

2008-05-28T13:49:00.000-05:00

Economic Stimulus Act Of 2008

Increased Section 179 Expensing for businesses: Now up to a maximum of $250,000 in 2008.

And!

50% first year bonus depreciation: IRS provision applies to software placed in service before January 1, 2009

Combine tax savings with a Microsoft Financing Offer: Acquire new software solutions today and improve your IT environment while deferring the cash outlay
Drive business productivity up!
Enjoy current year tax savings: Improve current year profitability and cash flow while leveraging the benefits of increased future productivity that results from the deployment of new assets

Example of 50% Bonus Depreciation in Action

Spend$300K on upgrading softwareSoftware is treated under tax law as having a 3-year recovery period for depreciation purposes
Bonus depreciation on $300,000 at 50% is $150,000.00; an additional $50,000 is allowed representing 1/3 the remaining $150,000
Total tax depreciation for 2008 is $200,000!
2008 tax savings is $64,000.00 ($200,000 x 32%) assuming a 32% marginal Federal
Income Tax rate
Without bonus depreciation: A business could only claim depreciation in the first year of $100,000 (1/3 of $300,000)

Microsoft Dynamics Customer Testimonials

2008-02-15T14:18:00.000-06:00

Microsoft Dynamics™ People, processes, and products come together

Increasingly tighter integration across familiar products Today, Microsoft business products work like and with productivity software that most of us are used to working with-Microsoft Office System applications. As these products come together under one brand, development across all of them will continue to enhance capabilities for supporting contextual business intelligence, delivering increasingly higher value from business portals, and connecting Web services. The result-increasingly efficient business processes. Developers and IT professionals working with separate products today will be able to collaborate even more effectively when contributing to Microsoft Dynamics™ business-management solutions. That means that software innovation is likely to bring benefits to your business faster than ever.

Software that grows with youOne of Microsoft's goals for a unified technology experience is to make it continually easier for you to run a successful business and outperform the competition. If you're already using or considering implementing Microsoft Dynamics, you can rest assured that your investment is sound. Current business applications are already developed for tight integration across Microsoft technologies. As today's business solutions become one unified business management suite, you can focus more than ever on what you want technology to help you accomplish in different lines of business-manufacturing, distribution, sales, financial management, customer relationships, and more. By letting you focus more on your business and less on technology details, Microsoft Dynamics can get you closer to your business goals more effectively, no matter where you're starting from. As your business grows, you can simply extend your Microsoft Dynamics implementation with more advanced capabilities.

Microsoft Dynamics RMS Knowledge Base Articles added in December 2007

2008-02-08T08:29:00.001-06:00

Tech Updates: Microsoft Dynamics RMS Knowledge Base Articles added in December 2007
View the complete list of the Microsoft Knowledge Base articles that were added in December of 2007.
https://mbs.microsoft.com/public/insights/ReadArticle.aspx?rcpt_id=14685832&ja_id=45807

Microsoft Dynamics RMS/POS Learning Opportunities: Verification of Back-Ups

2008-01-10T15:55:00.000-06:00

Microsoft Dynamics RMS Learning Opportunities - January 29, 2008: 11:00am CST

This month’s topic is: Verification of Back-Ups

Presenter: Heidi Farnham

InterDyn BMI is proud to present a year long series of FREE events designed to bring you; our valued customer, increased efficiency and utilization of your Microsoft Dynamics RMS ™ (formerly Microsoft RMS) software. We have designed a program that will introduce topics and trends specific to Microsoft Dynamics RMS.

Please register no later than Thursday, January 24, 2008

Register today! Click here to register!
*seating is limited to the first 10 responses , register today! *

Microsoft Dynamics RMS Knowledge Base Articles

2008-01-08T13:18:00.000-06:00

Microsoft Dynamics RMS Knowledge Base Articles added in November 2007
View the complete list of the Microsoft Knowledge Base articles that were added in November of 2007.https://mbs.microsoft.com/public/insights/ReadArticle.aspx?rcpt_id=14495365&ja_id=45089

Microsoft Dynamics POS Knowledge Base Articles added in November 2007
View the complete list of the Microsoft Knowledge Base articles that were added in November of 2007.https://mbs.microsoft.com/public/insights/ReadArticle.aspx?rcpt_id=14495365&ja_id=45090

Take a Tour of CustomerSource

2007-12-17T16:13:00.000-06:00

Take a Tour of CustomerSource:

CustomerSource is one of the primary features of the Business Ready Enhancement Plan and hosts valuable resources for you, including training, self-support resources, product information, downloads and more. View this tour of CustomerSource to learn how you can be more productive with your Microsoft Dynamics solution by accessing the benefits of your service plan.

https://mbs.microsoft.com/public/insights/ReadArticle.aspx?rcpt_id=14440804&ja_id=45019

Save the Date: Convergence 2008

2007-10-25T12:44:00.000-05:00

Convergence 2008: Orlando, FL- March 10th- 14th

Convergence is the premier Microsoft Dynamics event, bringing customers, partners, team members and industry experts together in an environment created for you to discuss solutions, address business needs and establish a true community that can be leveraged throughout the year.

Ballmer to speak at Convergence 2008 Orlando
After attending his first Convergence event in San Diego this past March, Microsoft CEO Steve Ballmer was impressed by the unique opportunity Convergence provides Microsoft employees, partners and customers to come together and interact. Mr. Ballmer is already slated to deliver the opening keynote at Convergence 2008 in Orlando.

For more information click here

InterDyn BMI - Industry Leading Microsoft Dynamic Products

2007-09-26T11:17:00.000-05:00

Established in 1985, InterDyn Business Microvar's (Microsoft Gold Certified Partner) mission is to enhance the lives of its employees and customers by working together to provide quality business solutions.

Industry Leading Products: We pride ourselves on representing and being a top partner with the leading software providers in the marketplace. These products include Microsoft Dynamics GP (formerly Microsoft Great Plains) , Microsoft Dynamics CRM (formerly Microsoft CRM), Microsoft Dynamics AX (formerly Microsoft Axapta), Microsoft Dynamics RMS (Microsoft Retail Management System), iMIS- Nonprofit Solution, and Open Systems and Traverse.

Experience: We have been helping businesses understand the scope, manage the installation, and support critical business software applications since 1985. We have completed over 1,000 implementations and we are currently working with more than 500 active clients to provide ongoing support services.

Proven Methodology: We commit to each client that the appropriate professionals will be assigned to understand your unique requirements, develop a project plan, and implement a total solution.

First Class Support: We stand by you with a fully staffed and an available (from 8:30 a.m. - 5:00 p.m. CST) help desk of experienced support professionals.

Lifetime Relationships: We are known within the industry for the customer community we foster. To support our clients, we host periodic customer focus groups and seminars, quarterly user group meetings and an annual user conference.

The Bottom Line: We are able to help small to mid-size companies by improving there own client relationship management and back office operations. With Microsoft-centric solutions, proven methodologies and years of experience, our clients are gaining the edge they need to compete and win.

Ethical Business Practices: We must conduct ourselves with the highest level of integrity and treat all individuals in our business community with dignity and respect.
InterDyn Business Microvar is committed to both clients and employees in developing a teaming atmosphere, company and employee growth and building the knowledge and the skills that will continue to benefit each of our customers.

Microsoft Dynamics Customer Source

2007-09-17T14:36:00.000-05:00

Microsoft Dynamics CustomerSource Key Features
Online support and product information available any time, from anywhere!

Microsoft Dynamics CustomerSource is a valuable connection to your relationship with Microsoft and an efficient way of accessing information you need 24 hours a day. This one-stop resource helps you maintain and grow your business management solution and increase productivity. Customers with a service plan can use it at any time to get information such as technical support, product updates and downloads, training, events, and more. CustomerSource provides access to timely information about each business management solution and can help reduce support costs by allowing you to find answers to your questions at any time.

When you log in, CustomerSource displays content pertinent to your products and profile, delivering information relevant to you in your geography.

Key FeaturesCustomerSource key features include

News and Events
Account Management
Support
Knowledge Base
Downloads and Updates
Technical Documentation
Product and Service Information
Training and Certification
Solution Finder
Microsoft Dynamics Newsgroups
News and EventsStay up to date on the latest corporate, local, and product-specific news and upcoming events.
News and press releases Read the latest news affecting your business and your Microsoft Dynamics product with information on special offers, new products, product releases, and press releases.
Articles View articles about business issues from industry experts.
Conferences and seminars Plan to attend an upcoming seminar or conference. Use this opportunity to learn how you can improve your business success with Microsoft Dynamics while interacting with your peers and team members.
Online seminars and webcasts Participate in an online seminar or webcast to learn more about how our products and services can drive your business success.

To learn more about CustomerSource please email info@businessmicrovar.com

Microsoft Dynamics GP(formerly Microsoft Great Plains)- Microsoft Dynamics CRM(formerly Microsoft CRM)- Microsoft Dynamics RMS (formerly Microsoft RMS)- Microsoft Dynamics AX (formerly Microsoft Axapta)

Microsoft Dynamics™ RMS Webcast

2007-09-14T09:33:00.000-05:00

Join InterDyn Business Microvar for a Webcast on October 02 , 2007.

Explore an innovative, flexible retail solution designed to drive down ownership costs!
For today's retailers, peace of mind depends on the freedom to focus on your business, rather than on your business systems. Join us to discuss the challenges faced by retail organizations today. We'll explore how the right retail solution can connect all of your operations and give you the complete customer view that fuels service and builds loyalty. We'll also discuss the importance of finding a solution that delivers true investment protection: a flexible platform designed for integration and growth, rapid implementation, and expert assistance from InterDyn Business Microvar.

Join our live Webcast and learn more about the many ways Microsoft Dynamics™ Retail Management System (RMS) can help you take your retail business forward.

We look forward to your participation!
Click here to register!

InterDyn Business Microvar
Roseville West Office Building 2277 West highway 36 Suite 300 Roseville, MN 55113
Webcast Date: October 02 , 2007Webcast Time: 8:30 a.m.

The ultimate customer capture, address correction, account merge, lookup, and global editor utility for Microsoft Dynamics RMS is here!

2007-06-18T11:25:00.001-05:00

The ultimate customer capture, address correction, account merge, lookup, and global editor utility for Microsoft Dynamics RMS is here!

InterDyn Business Microvar is excited to present a new utility for your Microsoft Dynamics RMS system that can help you better connect with your customers. Many retailers choose not to capture customer information because the data entry and maintenance can be time consuming and costly. This utility makes capturing this information fast and easy. Linking customer mailing information with purchase history will allow you to do targeted mailings to customers based on their buying habits. This highly targeted marketing method is already paying big dividends for many of our other customers! Learn how to leverage one of the most exciting tools we've seen for Microsoft Dynamics RMS yet!
To learn more about this opportunity, join us for a webinar on June 26th, 2007 at 1:00pm to learn more.

Click here to register

If you are experiencing problems with registration please contact Audra Clair:
audrac@businessmicrovar.com or 651.746.1466

Discover why Microsoft Dynamics RMS users are calling V.I.P. Zone the "must-have utility for collecting, editing, and correcting customer accounts and addresses". Contact your RMS reseller for more information.

*Once registered you will receive the webinar details from the Microsoft Click to Attend site.* If you do not receive a confirmation email please email Troy Dahnert or Audra Clair.

FACTA and Microsoft Retail Software

2007-05-14T14:20:00.000-05:00

InterDyn Business Microvar recommends that all our customers review their system to make sure they comply with The Fair and Accurate Credit Transactions Act. Older versions of Microsoft RMS did not comply with regard to the printing and storing of credit card information. The act went into effect as of December of 2006 and the industry is beginning to see class action lawsuits for those not in compliance. Here is an excerpt from privacy rights ClearingHouse's website regarding FACTA and it's implication for retailers

Credit card receipts that include full account numbers and expiration dates are a gold mine for identity thieves. In some states, printing of the full account number is already prohibited. For the future, FACTA sets a national standard requiring truncation of credit card information.

FACTA says credit and debit card receipts may not include more than the last five digits of the card number. Nor may the card's expiration date be printed on the cardholder's receipt.

We recommend that all retailers running Microsoft RMS educate themselves on the implications of FACTA for their business and contact InterDyn Business Microvar at 651-639-0575 for assistance in complying.

What Is Microsoft Dynamics Retail Management System (RMS)?

2007-02-14T17:00:00.001-06:00

What is Microsoft Dynamics Retail Management System (RMS)?
Microsoft Dynamics RMS is a cost-effective, easy-to-use point-of-sale solution for small and mid-sized retailers. It helps retail companies to control customer tracking and inventory management, and it integrates with leading financial applications, comprehensive reporting tools and more.
Microsoft Dynamics RMS also employs traditional and Internet technology to help streamline retail operations and maximize profitability. From point-of-sale to delivery, you can increase customer flow and cash-in, speed up lines and tasks, and automate purchasing with this scalable, Web-ready solution.

Microsoft Dynamics RMS
Microsoft Dynamics POS