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    <title>The Issues and Answers Podcast</title>
    <link>http://www.ambest.com/review/issuesandanswers.pdf</link>
    <description>A special section published in Best's Review magazine in which experts discuss new capabilities and opportunities for insurers.</description>
    <language>en-us</language>
    <copyright>Copyright 2007 A.M. Best Company. All Rights Reserved.</copyright>
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    <itunes:subtitle>A special section published in Best's Review magazine in which experts discuss new capabilities and opportunities for insurers.</itunes:subtitle>
    <itunes:author>Best's Review magazine</itunes:author>
    <itunes:summary>A special section published in Best's Review magazine in which experts discuss new capabilities and opportunities for insurers.</itunes:summary>
    <itunes:explicit>no</itunes:explicit>
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      <title>Arch's Edack on Financial Strength</title>
      <link>http://feedproxy.google.com/~r/Issuesandanswers/~3/WS8X4SCqebA/01May12ArchInsurance.mp3</link>
      <description>John Edack, senior executive vice president and chief regional officer for Arch Insurance, says Arch is a financially strong company that provides a full range of products on a specialty basis.&lt;img src="http://feeds.feedburner.com/~r/Issuesandanswers/~4/WS8X4SCqebA" height="1" width="1"/&gt;</description>
      <author>Best's Review magazine</author>
      <category>Business</category>
      <pubDate>Wed, 25 Apr 2012 12:00:00 EST</pubDate>
      
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    <item>
      <title>Lexington Remains a Dominant E&amp;S Insurer</title>
      <link>http://feedproxy.google.com/~r/Issuesandanswers/~3/8TpKpMkOIkI/01May12Lexington.mp3</link>
      <description>A quartet of executives discuss what distinguishes Lexington Insurance in the Excess &amp; Surplus Market.&lt;img src="http://feeds.feedburner.com/~r/Issuesandanswers/~4/8TpKpMkOIkI" height="1" width="1"/&gt;</description>
      <author>Best's Review magazine</author>
      <category>Business</category>
      <pubDate>Wed, 25 Apr 2012 12:00:00 EST</pubDate>
      
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    <item>
      <title>Western Heritage: We Stand Apart From the Rest</title>
      <link>http://feedproxy.google.com/~r/Issuesandanswers/~3/vJ6bNuStu5U/01May12WesternHeritage.mp3</link>
      <description>Anthony Washington and Stan Lam of Western Heritage explain why general agents who want to succeed will want to partner with Western Heritage.&lt;img src="http://feeds.feedburner.com/~r/Issuesandanswers/~4/vJ6bNuStu5U" height="1" width="1"/&gt;</description>
      <author>Best's Review magazine</author>
      <category>Business</category>
      <pubDate>Wed, 25 Apr 2012 12:00:00 EST</pubDate>
      
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    <item>
      <title>Making Your Book of Business Profitable</title>
      <link>http://feedproxy.google.com/~r/Issuesandanswers/~3/JSPRKM4n-Ho/01May12AAMGA.mp3</link>
      <description>Wayne Forest, president of the American Association of Managing General Agents, says that when a hard market comes the first thing you need to do is go back in to your book of business and get rid of the accounts that cost you money.&lt;img src="http://feeds.feedburner.com/~r/Issuesandanswers/~4/JSPRKM4n-Ho" height="1" width="1"/&gt;</description>
      <author>Best's Review magazine</author>
      <category>Business</category>
      <pubDate>Wed, 25 Apr 2012 12:00:00 EST</pubDate>
      
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    <media:content url="http://feedproxy.google.com/~r/Issuesandanswers/~5/JSPRKM4n-Ho/01May12AAMGA.mp3" fileSize="9988581" type="audio/mpeg" /><itunes:subtitle>The Issues and Answers Podcast</itunes:subtitle><itunes:author>Best's Review magazine</itunes:author><itunes:summary>A special section published in Best's Review magazine in which experts discuss new capabilities and opportunities for insurers.</itunes:summary><itunes:keywords>Business</itunes:keywords><feedburner:origLink>http://www3.ambest.com/bestfeed/IssuesAndAnswers/01May12AAMGA.mp3</feedburner:origLink><enclosure url="http://feedproxy.google.com/~r/Issuesandanswers/~5/JSPRKM4n-Ho/01May12AAMGA.mp3" length="9988581" type="audio/mpeg" /><feedburner:origEnclosureLink>http://www3.ambest.com/bestfeed/IssuesAndAnswers/01May12AAMGA.mp3</feedburner:origEnclosureLink></item>
    <item>
      <title>Underwriting is King in E&amp;S Market</title>
      <link>http://feedproxy.google.com/~r/Issuesandanswers/~3/nGhXZsWwwWw/01May12Admiral.mp3</link>
      <description>Jim Carey, president and CEO of Admiral Insurance Company says in the E&amp;S world, chaos equals opportunity.&lt;img src="http://feeds.feedburner.com/~r/Issuesandanswers/~4/nGhXZsWwwWw" height="1" width="1"/&gt;</description>
      <author>Best's Review magazine</author>
      <category>Business</category>
      <pubDate>Wed, 25 Apr 2012 12:00:00 EST</pubDate>
      
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    <item>
      <title>The Institutes' Anita Bourke</title>
      <link>http://feedproxy.google.com/~r/Issuesandanswers/~3/9h_x6yKBCUo/01Mar12AnitaBourkeTheInstitutes.mp3</link>
      <description>Anita Bourke, executive vice president at The Institutes, explains why professional development is the key to success.&lt;img src="http://feeds.feedburner.com/~r/Issuesandanswers/~4/9h_x6yKBCUo" height="1" width="1"/&gt;</description>
      <author>Best's Review magazine</author>
      <category>Business</category>
      <pubDate>Thu, 01 Mar 2012 12:00:00 EST</pubDate>
      
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    <media:content url="http://feedproxy.google.com/~r/Issuesandanswers/~5/9h_x6yKBCUo/01Mar12AnitaBourkeTheInstitutes.mp3" fileSize="1682000" type="audio/mpeg" /><itunes:subtitle>The Issues and Answers Podcast</itunes:subtitle><itunes:author>Best's Review magazine</itunes:author><itunes:summary>A special section published in Best's Review magazine in which experts discuss new capabilities and opportunities for insurers.</itunes:summary><itunes:keywords>Business</itunes:keywords><feedburner:origLink>http://www3.ambest.com/bestfeed/IssuesAndAnswers/01Mar12AnitaBourkeTheInstitutes.mp3</feedburner:origLink><enclosure url="http://feedproxy.google.com/~r/Issuesandanswers/~5/9h_x6yKBCUo/01Mar12AnitaBourkeTheInstitutes.mp3" length="1682000" type="audio/mpeg" /><feedburner:origEnclosureLink>http://www3.ambest.com/bestfeed/IssuesAndAnswers/01Mar12AnitaBourkeTheInstitutes.mp3</feedburner:origEnclosureLink></item>
    <item>
      <title>SIAA's James Massielo</title>
      <link>http://feedproxy.google.com/~r/Issuesandanswers/~3/8B8ZfFRUv5Y/01Mar12JamesMassieloSIAA.mp3</link>
      <description>James Massielo, chairman of the Strategic Insurance Agency Alliance, says that SIAA is constantly evolving and always looking to improve upon what they say they already do better than anyone.&lt;img src="http://feeds.feedburner.com/~r/Issuesandanswers/~4/8B8ZfFRUv5Y" height="1" width="1"/&gt;</description>
      <author>Best's Review magazine</author>
      <category>Business</category>
      <pubDate>Thu, 01 Mar 2012 12:00:00 EST</pubDate>
      
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    <media:content url="http://feedproxy.google.com/~r/Issuesandanswers/~5/8B8ZfFRUv5Y/01Mar12JamesMassieloSIAA.mp3" fileSize="3056668" type="audio/mpeg" /><itunes:subtitle>The Issues and Answers Podcast</itunes:subtitle><itunes:author>Best's Review magazine</itunes:author><itunes:summary>A special section published in Best's Review magazine in which experts discuss new capabilities and opportunities for insurers.</itunes:summary><itunes:keywords>Business</itunes:keywords><feedburner:origLink>http://www3.ambest.com/bestfeed/IssuesAndAnswers/01Mar12JamesMassieloSIAA.mp3</feedburner:origLink><enclosure url="http://feedproxy.google.com/~r/Issuesandanswers/~5/8B8ZfFRUv5Y/01Mar12JamesMassieloSIAA.mp3" length="3056668" type="audio/mpeg" /><feedburner:origEnclosureLink>http://www3.ambest.com/bestfeed/IssuesAndAnswers/01Mar12JamesMassieloSIAA.mp3</feedburner:origEnclosureLink></item>    
    <item>
      <title>CPCU Society's Steve McElhiney</title>
      <link>http://feedproxy.google.com/~r/Issuesandanswers/~3/IXAeGy-8Jfc/01Mar12SteveMcElhineyCPCU.mp3</link>
      <description>Steve McElhiney, the new president and chairman of the CPCU Society, says younger CPCUs are looking for virtual interaction opportunities and the efforts of The Institutes will greatly enhance what they have done to date.&lt;img src="http://feeds.feedburner.com/~r/Issuesandanswers/~4/IXAeGy-8Jfc" height="1" width="1"/&gt;</description>
      <author>Best's Review magazine</author>
      <category>Business</category>
      <pubDate>Thu, 01 Mar 2012 12:00:00 EST</pubDate>
      
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    <media:content url="http://feedproxy.google.com/~r/Issuesandanswers/~5/IXAeGy-8Jfc/01Mar12SteveMcElhineyCPCU.mp3" fileSize="11969648" type="audio/mpeg" /><itunes:subtitle>The Issues and Answers Podcast</itunes:subtitle><itunes:author>Best's Review magazine</itunes:author><itunes:summary>A special section published in Best's Review magazine in which experts discuss new capabilities and opportunities for insurers.</itunes:summary><itunes:keywords>Business</itunes:keywords><feedburner:origLink>http://www3.ambest.com/bestfeed/IssuesAndAnswers/01Mar12SteveMcElhineyCPCU.mp3</feedburner:origLink><enclosure url="http://feedproxy.google.com/~r/Issuesandanswers/~5/IXAeGy-8Jfc/01Mar12SteveMcElhineyCPCU.mp3" length="11969648" type="audio/mpeg" /><feedburner:origEnclosureLink>http://www3.ambest.com/bestfeed/IssuesAndAnswers/01Mar12SteveMcElhineyCPCU.mp3</feedburner:origEnclosureLink></item>    
    <item>
      <title>Don Harrell of  Liberty International Underwriters on the Marine Market</title>
      <link>http://feedproxy.google.com/~r/Issuesandanswers/~3/OnUzP7KIqBw/01Dec11LibertyInternationalUnderwriters.mp3</link>
      <description>Don Harrell, senior vice president for Marine at Liberty International Underwriters, discusses the main issues impacting the marine market.&lt;img src="http://feeds.feedburner.com/~r/Issuesandanswers/~4/OnUzP7KIqBw" height="1" width="1"/&gt;</description>
      <author>Best's Review magazine</author>
      <category>Business</category>
      <pubDate>Mon, 21 Nov 2011 12:00:00 EST</pubDate>
      
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    <media:content url="http://feedproxy.google.com/~r/Issuesandanswers/~5/OnUzP7KIqBw/01Dec11LibertyInternationalUnderwriters.mp3" fileSize="2193433" type="audio/mpeg" /><itunes:subtitle>The Issues and Answers Podcast</itunes:subtitle><itunes:author>Best's Review magazine</itunes:author><itunes:summary>A special section published in Best's Review magazine in which experts discuss new capabilities and opportunities for insurers.</itunes:summary><itunes:keywords>Business</itunes:keywords><feedburner:origLink>http://www3.ambest.com/bestfeed/IssuesAndAnswers/01Dec11LibertyInternationalUnderwriters.mp3</feedburner:origLink><enclosure url="http://feedproxy.google.com/~r/Issuesandanswers/~5/OnUzP7KIqBw/01Dec11LibertyInternationalUnderwriters.mp3" length="2193433" type="audio/mpeg" /><feedburner:origEnclosureLink>http://www3.ambest.com/bestfeed/IssuesAndAnswers/01Dec11LibertyInternationalUnderwriters.mp3</feedburner:origEnclosureLink></item>    
    <item>
      <title>Joe Corey and Beth Bronger-Jones of Hartford on Logistics Industry</title>
      <link>http://feedproxy.google.com/~r/Issuesandanswers/~3/ve5Xh-wgGSc/01Dec11TheHartford.mp3</link>
      <description>Joe Corey, vice president of Hartford's Marine and Technology and Life Science Practices, and Beth Bronger-Jones, director of marine underwriting for Hartford, discuss the growing logistics industry and the ensuing coverage issues.&lt;img src="http://feeds.feedburner.com/~r/Issuesandanswers/~4/ve5Xh-wgGSc" height="1" width="1"/&gt;</description>
      <author>Best's Review magazine</author>
      <category>Business</category>
      <pubDate>Mon, 21 Nov 2011 12:00:00 EST</pubDate>
      
      <guid isPermaLink="false">http://www3.ambest.com/bestfeed/IssuesAndAnswers/01Dec11TheHartford.mp3</guid>
    <media:content url="http://feedproxy.google.com/~r/Issuesandanswers/~5/ve5Xh-wgGSc/01Dec11TheHartford.mp3" fileSize="7428581" type="audio/mpeg" /><itunes:subtitle>The Issues and Answers Podcast</itunes:subtitle><itunes:author>Best's Review magazine</itunes:author><itunes:summary>A special section published in Best's Review magazine in which experts discuss new capabilities and opportunities for insurers.</itunes:summary><itunes:keywords>Business</itunes:keywords><feedburner:origLink>http://www3.ambest.com/bestfeed/IssuesAndAnswers/01Dec11TheHartford.mp3</feedburner:origLink><enclosure url="http://feedproxy.google.com/~r/Issuesandanswers/~5/ve5Xh-wgGSc/01Dec11TheHartford.mp3" length="7428581" type="audio/mpeg" /><feedburner:origEnclosureLink>http://www3.ambest.com/bestfeed/IssuesAndAnswers/01Dec11TheHartford.mp3</feedburner:origEnclosureLink></item>
    <item>
      <title>Conning's Sherri Manetta on Having a Good Financial Modeling Process</title>
      <link>http://feedproxy.google.com/~r/Issuesandanswers/~3/xFM8uYzDGrc/01Oct11Conning.mp3</link>
      <description>Sherri Manetta, head of operations for risk and capital solutions at Conning, explains the critical element of understanding risk is having a good financial modeling process.&lt;img src="http://feeds.feedburner.com/~r/Issuesandanswers/~4/xFM8uYzDGrc" height="1" width="1"/&gt;</description>
      <author>Best's Review magazine</author>
      <category>Business</category>
      <pubDate>Tue, 27 Sep 2011 12:00:00 EST</pubDate>
      
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    <item>
      <title>Cutwater Asset Management on Risk Analysis Manager Tool</title>
      <link>http://feedproxy.google.com/~r/Issuesandanswers/~3/ucpzKuGNTsg/01Oct11Cutwater.mp3</link>
      <description>David Wilson and Alexander Ng explain Cutwater Asset Management's  dynamic financial analysis tool called the risk analysis manager.&lt;img src="http://feeds.feedburner.com/~r/Issuesandanswers/~4/ucpzKuGNTsg" height="1" width="1"/&gt;</description>
      <author>Best's Review magazine</author>
      <category>Business</category>
      <pubDate>Tue, 27 Sep 2011 12:00:00 EST</pubDate>
      
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    <item>
      <title>MSB's Aaron Mayfield on Managing a Company's Book of Business</title>
      <link>http://feedproxy.google.com/~r/Issuesandanswers/~3/KZ8-0VHXb6s/01Oct11MSB.mp3</link>
      <description>Aaron Mayfield, director of MSB Commerical Solutions explains how organic growth is very hard to come by, so understanding and managing the book of business of a company has become increasingly important.&lt;img src="http://feeds.feedburner.com/~r/Issuesandanswers/~4/KZ8-0VHXb6s" height="1" width="1"/&gt;</description>
      <author>Best's Review magazine</author>
      <category>Business</category>
      <pubDate>Tue, 27 Sep 2011 12:00:00 EST</pubDate>
      
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    <item>
      <title>ISO's Kevin Thompson on Customizable Models</title>
      <link>http://feedproxy.google.com/~r/Issuesandanswers/~3/bgBX6sI6msc/01Oct11ISO.mp3</link>
      <description>Kevin Thompson, senior vice president of insurance services for ISO, explains how the models they produce are extremely flexible and customizable, and the information can be delivered in a number of different levels of detail.&lt;img src="http://feeds.feedburner.com/~r/Issuesandanswers/~4/bgBX6sI6msc" height="1" width="1"/&gt;</description>
      <author>Best's Review magazine</author>
      <category>Business</category>
      <pubDate>Tue, 27 Sep 2011 12:00:00 EST</pubDate>
      
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      <title>Vertafore's Sharath Dorbala on Distribution Channel Efficiency</title>
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      <description>Sharath Dorbala, senior vice president of product management and strategy at  Vertafore, explains how  his company is focusing on improving efficiency across the distribution channels-- not just in the silos.&lt;img src="http://feeds.feedburner.com/~r/Issuesandanswers/~4/MbefsB_-9rI" height="1" width="1"/&gt;</description>
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      <category>Business</category>
      <pubDate>Tue, 27 Sep 2011 12:00:00 EST</pubDate>
      
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      <title>Brown Brothers Harriman's Joseph LoPorto on Captive Investment Portfolios</title>
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      <description>Joseph LoPorto, Vice President/Insurance Asset Management at Brown Brothers Harriman, discusses current views on managing investment portfolios for captive insurance companies.&lt;img src="http://feeds.feedburner.com/~r/Issuesandanswers/~4/vUVX2QBOvSw" height="1" width="1"/&gt;</description>
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      <category>Business</category>
      <pubDate>Mon, 25 Jul 2011 12:00:00 EST</pubDate>
      
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      <title>Lexington's Bill Whitehead on Choosing Captive Partners</title>
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      <description>Bill Whitehead, Vice President, Alternative Risk Transfer/Captives, Lexington Insurance Co. talks about choosing a captive business partner.&lt;img src="http://feeds.feedburner.com/~r/Issuesandanswers/~4/5THq1HNQI4c" height="1" width="1"/&gt;</description>
      <author>Best's Review magazine</author>
      <category>Business</category>
      <pubDate>Mon, 25 Jul 2011 12:00:00 EST</pubDate>
      
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      <title>Milliman's Chris Kogut and Joel Chansky on Captive Domicile Considerations</title>
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      <description>Chris Kogut and Joel Chansky, both principals at Milliman, explain that for captives, domicile considerations are complex, in part because there are so many to choose from, but the basic underlying actuarial principles are the same regardless of the domicile.&lt;img src="http://feeds.feedburner.com/~r/Issuesandanswers/~4/D1yBPGgfn6k" height="1" width="1"/&gt;</description>
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      <category>Business</category>
      <pubDate>Mon, 25 Jul 2011 12:00:00 EST</pubDate>
      
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      <title>Pinnacle Actuarial Resources' Joe Herbers on Critical Questions for Audit Committees</title>
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      <description>Joe Herbers, Managing Principal at Pinnacle Actuarial Resources, explains the critical questions that audit committee members of the Board of Directors should ask their actuary.&lt;img src="http://feeds.feedburner.com/~r/Issuesandanswers/~4/zTasDr40SOo" height="1" width="1"/&gt;</description>
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      <category>Business</category>
      <pubDate>Mon, 25 Jul 2011 12:00:00 EST</pubDate>
      
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      <title>York Programs' Mark Kissick</title>
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      <description>Mark Kissick, president of York Programs explains why the company is the largest third-party administrator in the program marketplace.&lt;img src="http://feeds.feedburner.com/~r/Issuesandanswers/~4/ZdwrB8I9dhg" height="1" width="1"/&gt;</description>
      <author>Best's Review magazine</author>
      <category>Business</category>
      <pubDate>Fri, 29 Apr 2011 12:00:00 EST</pubDate>
      
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      <title>Peachtree Special Risk Brokers' Liz White</title>
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      <description>Liz White, president of Peachtree Special Risk Brokers, discusses the importance of relationships in the excess &amp; surplus market.&lt;img src="http://feeds.feedburner.com/~r/Issuesandanswers/~4/uWLJdCrgk3I" height="1" width="1"/&gt;</description>
      <author>Best's Review magazine</author>
      <category>Business</category>
      <pubDate>Fri, 29 Apr 2011 12:00:00 EST</pubDate>
      
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    <item>
      <title>Liberty International Underwriters' Michael J. Carr</title>
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      <description>Michael J. Carr, senior vice president, Liberty International Underwriters discusses the most pressing issues facing brokers placing high-risk property and how LIU helps them with those problems.&lt;img src="http://feeds.feedburner.com/~r/Issuesandanswers/~4/SNAqNErb15s" height="1" width="1"/&gt;</description>
      <author>Best's Review magazine</author>
      <category>Business</category>
      <pubDate>Fri, 29 Apr 2011 12:00:00 EST</pubDate>
      
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    <item>
      <title>Lexington Insurance Co.'s Matthew Power</title>
      <link>http://feedproxy.google.com/~r/Issuesandanswers/~3/ehpj5y1BMK4/01May11Lexington.mp3</link>
      <description>Matthew Power, vice president of Lexington Insurance Co., discusses how by the company has remained a dominant E&amp;S insurer.&lt;img src="http://feeds.feedburner.com/~r/Issuesandanswers/~4/ehpj5y1BMK4" height="1" width="1"/&gt;</description>
      <author>Best's Review magazine</author>
      <category>Business</category>
      <pubDate>Fri, 29 Apr 2011 12:00:00 EST</pubDate>
      
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      <title>Admiral's Jim Cary</title>
      <link>http://feedproxy.google.com/~r/Issuesandanswers/~3/_FJBXIwTdvA/01May11Admiral.mp3</link>
      <description>Jim Cary, president and CEO of Admiral Insurance Co., discusses how the company continues to look for new ways to access the E&amp;S market.&lt;img src="http://feeds.feedburner.com/~r/Issuesandanswers/~4/_FJBXIwTdvA" height="1" width="1"/&gt;</description>
      <author>Best's Review magazine</author>
      <category>Business</category>
      <pubDate>Fri, 29 Apr 2011 12:00:00 EST</pubDate>
      
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      <title>Ryan Specialty Group's Suzanne Brandt</title>
      <link>http://feedproxy.google.com/~r/Issuesandanswers/~3/ocm9Az4Ieds/01May11Ryan.mp3</link>
      <description>Suzanne Brandt, managing director of Ryan Specialty Group, explains the importance of diversification in the excess &amp; surplus market.&lt;img src="http://feeds.feedburner.com/~r/Issuesandanswers/~4/ocm9Az4Ieds" height="1" width="1"/&gt;</description>
      <author>Best's Review magazine</author>
      <category>Business</category>
      <pubDate>Fri, 29 Apr 2011 12:00:00 EST</pubDate>
      
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      <title>Amwins' James Drinkwater</title>
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      <description>James Drinkwater, president of Amwins, discusses the effects of balance sheets after recent catastrophic events.&lt;img src="http://feeds.feedburner.com/~r/Issuesandanswers/~4/8XeD-77rJhU" height="1" width="1"/&gt;</description>
      <author>Best's Review magazine</author>
      <category>Business</category>
      <pubDate>Fri, 29 Apr 2011 12:00:00 EST</pubDate>
      
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      <title>The American College's Arthur Tacchino</title>
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      <description>Arthur Tacchino, J.D., assistant professor of health insurance at The American College, discusses a comprehensive new designation designed to bring agents and brokers up to speed with the constant changes taking place under federal healthcare reform.&lt;img src="http://feeds.feedburner.com/~r/Issuesandanswers/~4/sHhZK1qjGh0" height="1" width="1"/&gt;</description>
      <author>Best's Review magazine</author>
      <category>Business</category>
      <pubDate>Wed, 23 Feb 2011 12:00:00 EST</pubDate>
      
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      <title>Agency Alliance's James Masiello</title>
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      <description>James Masiello, chairman of the Strategic Insurance Agency Alliance, discusses the benefits of being an SIAA member.&lt;img src="http://feeds.feedburner.com/~r/Issuesandanswers/~4/RxmeAdnjmbE" height="1" width="1"/&gt;</description>
      <author>Best's Review magazine</author>
      <category>Business</category>
      <pubDate>Wed, 23 Feb 2011 12:00:00 EST</pubDate>
      
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      <title>Chartered Property Casualty Underwriters Society's Warren Farrar</title>
      <link>http://feedproxy.google.com/~r/Issuesandanswers/~3/dDGbc9TfL7g/01Mar11CPCU.mp3</link>
      <description>Warren Farrar, president and chairman of the Chartered Property Casualty Underwriters Society, explains how The Society is there to help its 25,000 members achieve success in the insurance industry&lt;img src="http://feeds.feedburner.com/~r/Issuesandanswers/~4/dDGbc9TfL7g" height="1" width="1"/&gt;</description>
      <author>Best's Review magazine</author>
      <category>Business</category>
      <pubDate>Wed, 23 Feb 2011 12:00:00 EST</pubDate>
      
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      <title>The Institutes' Anita Bourke</title>
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      <title>Diversified Insurance Facilities' Gary Marshall </title>
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      <pubDate>Tue, 30 Nov 2010 12:00:00 EST</pubDate>
      
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      <title>Brainshark's Joe Gustafson</title>
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      <pubDate>Wed, 29 Sep 2010 12:00:00 EST</pubDate>
      
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      <title>EXL's Bill Bloom</title>
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      <pubDate>Wed, 29 Sep 2010 12:00:00 EST</pubDate>
      
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      <title>FirstBest Systems' Meira Primes</title>
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      <pubDate>Wed, 29 Sep 2010 12:00:00 EST</pubDate>
      
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      <title>Flagstone Re’s David Flitman</title>
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      <title>InsurBanc's Mary Grazen</title>
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      <title>Ironshore's Kurtis Suhs</title>
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    <item>
      <title>ISO's Stephen Clarke and Jeff DeTurris</title>
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      <pubDate>Wed, 29 Sep 2010 12:00:00 EST</pubDate>
      
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      <title>ISO's John Cantwell and Howard Waldrop</title>
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      <pubDate>Wed, 29 Sep 2010 12:00:00 EST</pubDate>
      
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      <title>Marshall &amp; Swift/Boeckh's Steven Brewer</title>
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      <title>Quadrant's John Felton</title>
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      <title>Vertafore's Steven Finch</title>
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      <title>Hawaii's George Sumner</title>
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      <pubDate>Wed, 28 Jul 2010 12:00:00 EST</pubDate>
      
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      <title>Pinnacle Actuarial Resources's Joseph A. Herbers</title>
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      <description>Joseph A. Herbers, managing principal for Pinnacle Actuarial Resources, discusses how actuaries are critical in predicting reserves.&lt;img src="http://feeds.feedburner.com/~r/Issuesandanswers/~4/lurrqVaiSe8" height="1" width="1"/&gt;</description>
      <author>Best's Review magazine</author>
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      <pubDate>Wed, 28 Jul 2010 12:00:00 EST</pubDate>
      
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      <title>HM Insurance Provides Health Risk Solutions</title>
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      <pubDate>Wed, 30 Jun 2010 12:00:00 EST</pubDate>
      
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      <title>Chartered Property Casualty Underwriters Society's Douglas Holtz</title>
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      <title>The American College's Mary Quist-Newins</title>
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      <title>ISO's Kevin Thompson</title>
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      <title>Quadrant's Michael Macauley</title>
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      <title>Vertafore's Dave Acker</title>
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      <title>FirstBest Systems' John Belizaire, Julian Pelenur, and Joe Pilkerton</title>
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      <description>FirstBest Systems' John Belizaire, Julian Pelenur, and Joe Pilkerton explain how their software fills a collaborative gap in underwriting and streamlines the process.&lt;img src="http://feeds.feedburner.com/~r/Issuesandanswers/~4/259gtSCs4xU" height="1" width="1"/&gt;</description>
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      <title>SPARTA's Brian First on the Current Alternative Risk Transfer and Specialty Landscape</title>
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      <title>Milliman's Joel Chansky on Captive Domicile Considerations Clients can Expect to Face</title>
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      <category>Business</category>
      <pubDate>Fri, 24 Jul 2009 12:00:00 EST</pubDate>
      
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      <title>A New Crystal Ball</title>
      <link>http://feedproxy.google.com/~r/Issuesandanswers/~3/dpGZOYB5U2M/RMS.mp3</link>
      <description>How RMS is helping clients improve underwriting by predicting what perils a specific location faces.&lt;img src="http://feeds.feedburner.com/~r/Issuesandanswers/~4/dpGZOYB5U2M" height="1" width="1"/&gt;</description>
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      <category>Business</category>
      <pubDate>Mon, 29 Sept 2008 12:00:00 EST</pubDate>
      
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      <title>A Simple Five-Minute Phone Call: The Logical Choice</title>
      <link>http://feedproxy.google.com/~r/Issuesandanswers/~3/mLkMZEsid78/TAPCO.mp3</link>
      <description>TAPCO’s service model for 1,000 classes of business reduces the quoting and binding process to a five-minute phone call.&lt;img src="http://feeds.feedburner.com/~r/Issuesandanswers/~4/mLkMZEsid78" height="1" width="1"/&gt;</description>
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      <title>A Smarter Way</title>
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      <title>Building Intelligence Into the Claims Process</title>
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      <description>Paul Gange of Audatex says the next frontier for auto insurers is evolving to smarter software systems that not only drive efficiencies throughout the claims process, but also capture insights for better decision-making.&lt;img src="http://feeds.feedburner.com/~r/Issuesandanswers/~4/lTooloAcpT4" height="1" width="1"/&gt;</description>
      <author>Best's Review magazine</author>
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      <title>Closing the Gap</title>
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      <description>How the Institutes are helping insurers prepare to fill their ranks in the wake of the retiring baby boomer generation.&lt;img src="http://feeds.feedburner.com/~r/Issuesandanswers/~4/AvQnzPEJcxE" height="1" width="1"/&gt;</description>
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      <title>Easier, Quicker Solutions Lead to Sustained Growth</title>
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      <title>Fostering Innovation</title>
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      <description>How EXL Service goes beyond outsourcing to business transformation and innovation.&lt;img src="http://feeds.feedburner.com/~r/Issuesandanswers/~4/c7QKslm-4IY" height="1" width="1"/&gt;</description>
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      <title>Gathering Intelligence For P/C Insurers</title>
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      <description>The new iVOSc Carrier Edition from Aon eSolutions is designed to help property and casualty insurers transform data into actionable business intelligence.&lt;img src="http://feeds.feedburner.com/~r/Issuesandanswers/~4/umnHYPvcHnU" height="1" width="1"/&gt;</description>
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      <title>Go Paperless and Watch the Benefits Add Up</title>
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      <description>Millions of consumers interact online. CheckFree, now part of Fiserv, can help facilitate all the steps needed to boost business profitability, according to Michelle Flint, General Manager for the Biller Services Division within CheckFree’s Internet Banking and Electronic Payments Division.&lt;img src="http://feeds.feedburner.com/~r/Issuesandanswers/~4/JPYyCG6B0Zo" height="1" width="1"/&gt;</description>
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      <title>Harnessing Technology To Address Compliance</title>
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      <title>Helping Companies Make The Best Decisions Quickly</title>
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      <description>As a real-time collaborator and adviser, Insight Catastrophe Group provides advanced and cost-effective risk management tools.&lt;img src="http://feeds.feedburner.com/~r/Issuesandanswers/~4/1Z77Lv-1jmk" height="1" width="1"/&gt;</description>
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      <title>Legal eXchange Delivers Gains in Matter Analysis</title>
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      <description>Bottomline increases adoption of its Legal Spend Management solution at the nation’s largest insurance companies.&lt;img src="http://feeds.feedburner.com/~r/Issuesandanswers/~4/_DowigL5PrY" height="1" width="1"/&gt;</description>
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      <title>Predict the Outcome, Boost the Bottom Line</title>
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      <title>Teaching the Fine Art Of Project Management</title>
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      <title>Gilsbar, Inc's Doug Layman on the Company's Program that Helps Employers Create a Culture of Health to Better Manage Health Care Costs.</title>
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      <pubDate>Wed, 26 Mar 2008 12:00:00 EST</pubDate>
      
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      <title>Life Settlement Providers' Steven Orr on how the Life Settlement Option is Allowing Some to Use Insurance as a Key Cog in their Financial Planning.</title>
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      <title>MetLife's Scott Beck on the Opportunities Employers Have to Boost their Employee Benefits Programs with MultiLife Long-term Care Insurance.</title>
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      <title>SHRM's Bob Carr on the Creative Hiring and Recruiting Strategies Employers Need to Develop.</title>
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      <title>Unum's Mike Simonds Addresses the Need for Good Communications in Managing a Benefits Program.</title>
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      <title>A conversation with Randy Wheeler and Kathy Burns of Aon</title>
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      <title>A conversation with Peter Miller and Beth Sprinkel of the AICPCU</title>
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      <title>A conversation with Chris Zaskes and Darryl Demos of Verint Systems</title>
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      <title>A conversation with Steve Craig and Sean Quillvan of ISO</title>
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      <title>A conversation with Patrick Brandt of Skywire Software</title>
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      <title>A conversation with Sheryl Cox Christenson of Identity Theft 911</title>
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      <pubDate>Mon, 24 Sep 2007 12:00:00 EST</pubDate>
      
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    <item>
      <title>A conversation with Yogendra Goyal of EXL Service</title>
      <link>http://feedproxy.google.com/~r/Issuesandanswers/~3/p-aVLQBQT9E/EXL_YogendraGoyal.mp3</link>
      <description>EXL Service's Yogendra Goyal explains how the focus on outsourcing has moved beyond cost control and into ways to improve business processes and raise customer satisfaction.&lt;img src="http://feeds.feedburner.com/~r/Issuesandanswers/~4/p-aVLQBQT9E" height="1" width="1"/&gt;</description>
      <author>Best's Review magazine</author>
      <category>Business</category>
      <pubDate>Mon, 24 Sep 2007 12:00:00 EST</pubDate>
      
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      <title>A conversation with Mike Fess of ImageRight</title>
      <link>http://feedproxy.google.com/~r/Issuesandanswers/~3/5s0q85EQOeM/ImageRight_MikeFess.mp3</link>
      <description>ImageRight's Mike Fess outlines the benefits of digitizing information when it comes through the door.&lt;img src="http://feeds.feedburner.com/~r/Issuesandanswers/~4/5s0q85EQOeM" height="1" width="1"/&gt;</description>
      <author>Best's Review magazine</author>
      <category>Business</category>
      <pubDate>Mon, 24 Sep 2007 12:00:00 EST</pubDate>
      
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    <item>
      <title>A conversation with Brad Burdick of Trumbull Services</title>
      <link>http://feedproxy.google.com/~r/Issuesandanswers/~3/hy5cbtov4lU/Trumbull_BradBurdick.mp3</link>
      <description>Trumbull Service's Brad Burdick outlines the advantages of outsourcing insurers' noncore processes.&lt;img src="http://feeds.feedburner.com/~r/Issuesandanswers/~4/hy5cbtov4lU" height="1" width="1"/&gt;</description>
      <author>Best's Review magazine</author>
      <category>Business</category>
      <pubDate>Mon, 24 Sep 2007 12:00:00 EST</pubDate>
      
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    <item>
      <title>A conversation with Brian Cohen of Clear Technologies</title>
      <link>http://feedproxy.google.com/~r/Issuesandanswers/~3/dAb3kup7N2c/Clear_BrianCohen.mp3</link>
      <description>Clear Technologies' Brian Cohen believes that improving the claims experience means starting at the ground up, where claims are accepted and adjusted.&lt;img src="http://feeds.feedburner.com/~r/Issuesandanswers/~4/dAb3kup7N2c" height="1" width="1"/&gt;</description>
      <author>Best's Review magazine</author>
      <category>Business</category>
      <pubDate>Mon, 24 Sep 2007 12:00:00 EST</pubDate>
      
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    <item>
      <title>A conversation with Tom Gaillard of Bottomline Technologies</title>
      <link>http://feedproxy.google.com/~r/Issuesandanswers/~3/CvbsvRVn5ks/Bottomline_TomGaillard.mp3</link>
      <description>Tom Gaillard of Bottomline Technologies discusses how insurers are getting the upper hand in their outside legal relationships. It's about more than controlling costs.&lt;img src="http://feeds.feedburner.com/~r/Issuesandanswers/~4/CvbsvRVn5ks" height="1" width="1"/&gt;</description>
      <author>Best's Review magazine</author>
      <category>Business</category>
      <pubDate>Mon, 24 Sep 2007 12:00:00 EST</pubDate>
      
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    <item>
      <title>A conversation with Craig Bedell of Pitney Bowes MapInfo and Simon Soles of Exclusive Analysis</title>
      <link>http://feedproxy.google.com/~r/Issuesandanswers/~3/76lKNinouyM/MapInfo_CraigBedellSimonSole.mp3</link>
      <description>Craig Bedell and Simon Sole explain how Pitney Bowes MapInfo has teamed up with Exclusive Analysis to bring new data about terrorism into insurers' risk-assessment systems.&lt;img src="http://feeds.feedburner.com/~r/Issuesandanswers/~4/76lKNinouyM" height="1" width="1"/&gt;</description>
      <author>Best's Review magazine</author>
      <category>Business</category>
      <pubDate>Mon, 24 Sep 2007 12:00:00 EST</pubDate>
      
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    <media:content url="http://feedproxy.google.com/~r/Issuesandanswers/~5/76lKNinouyM/MapInfo_CraigBedellSimonSole.mp3" fileSize="3872473" type="audio/mpeg" /><itunes:subtitle>The Issues and Answers Podcast</itunes:subtitle><itunes:author>Best's Review magazine</itunes:author><itunes:summary>A special section published in Best's Review magazine in which experts discuss new capabilities and opportunities for insurers.</itunes:summary><itunes:keywords>Business</itunes:keywords><feedburner:origLink>http://www3.ambest.com/bestfeed/IssuesAndAnswers/MapInfo_CraigBedellSimonSole.mp3</feedburner:origLink><enclosure url="http://feedproxy.google.com/~r/Issuesandanswers/~5/76lKNinouyM/MapInfo_CraigBedellSimonSole.mp3" length="3872473" type="audio/mpeg" /><feedburner:origEnclosureLink>http://www3.ambest.com/bestfeed/IssuesAndAnswers/MapInfo_CraigBedellSimonSole.mp3</feedburner:origEnclosureLink></item>
    <item>
      <title>A conversation with Stephen Korow of Decision Research</title>
      <link>http://feedproxy.google.com/~r/Issuesandanswers/~3/A8l8sq9_wYw/DecisionResearch_StephenKorow.mp3</link>
      <description>Stephen Korow explains how Decision Research's newest products interact with users through Excel, rather than proprietary interfaces.&lt;img src="http://feeds.feedburner.com/~r/Issuesandanswers/~4/A8l8sq9_wYw" height="1" width="1"/&gt;</description>
      <author>Best's Review magazine</author>
      <category>Business</category>
      <pubDate>Mon, 24 Sep 2007 12:00:00 EST</pubDate>
      
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    <media:content url="http://feedproxy.google.com/~r/Issuesandanswers/~5/A8l8sq9_wYw/DecisionResearch_StephenKorow.mp3" fileSize="3052765" type="audio/mpeg" /><itunes:subtitle>The Issues and Answers Podcast</itunes:subtitle><itunes:author>Best's Review magazine</itunes:author><itunes:summary>A special section published in Best's Review magazine in which experts discuss new capabilities and opportunities for insurers.</itunes:summary><itunes:keywords>Business</itunes:keywords><feedburner:origLink>http://www3.ambest.com/bestfeed/IssuesAndAnswers/DecisionResearch_StephenKorow.mp3</feedburner:origLink><enclosure url="http://feedproxy.google.com/~r/Issuesandanswers/~5/A8l8sq9_wYw/DecisionResearch_StephenKorow.mp3" length="3052765" type="audio/mpeg" /><feedburner:origEnclosureLink>http://www3.ambest.com/bestfeed/IssuesAndAnswers/DecisionResearch_StephenKorow.mp3</feedburner:origEnclosureLink></item>
    <item>
      <title>A conversation with Darren Klauser of CSC</title>
      <link>http://feedproxy.google.com/~r/Issuesandanswers/~3/GYJAc5S-oOs/CSC_DarrenKlauser.mp3</link>
      <description>Darren Klauser of CSC explains how CSC takes the guesswork out of developing new products with its Product Accelerator&lt;img src="http://feeds.feedburner.com/~r/Issuesandanswers/~4/GYJAc5S-oOs" height="1" width="1"/&gt;</description>
      <author>Best's Review magazine</author>
      <category>Business</category>
      <pubDate>Mon, 24 Sep 2007 12:00:00 EST</pubDate>
      
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    <media:content url="http://feedproxy.google.com/~r/Issuesandanswers/~5/GYJAc5S-oOs/CSC_DarrenKlauser.mp3" fileSize="5183354" type="audio/mpeg" /><itunes:subtitle>The Issues and Answers Podcast</itunes:subtitle><itunes:author>Best's Review magazine</itunes:author><itunes:summary>A special section published in Best's Review magazine in which experts discuss new capabilities and opportunities for insurers.</itunes:summary><itunes:keywords>Business</itunes:keywords><feedburner:origLink>http://www3.ambest.com/bestfeed/IssuesAndAnswers/CSC_DarrenKlauser.mp3</feedburner:origLink><enclosure url="http://feedproxy.google.com/~r/Issuesandanswers/~5/GYJAc5S-oOs/CSC_DarrenKlauser.mp3" length="5183354" type="audio/mpeg" /><feedburner:origEnclosureLink>http://www3.ambest.com/bestfeed/IssuesAndAnswers/CSC_DarrenKlauser.mp3</feedburner:origEnclosureLink></item>
    <item>
      <title>Markel's Mark Nichols on Keeping Health Care Costs Down Through Sensible Plan Choices</title>
      <link>http://feedproxy.google.com/~r/Issuesandanswers/~3/UhMfK2EDNpg/Markel_E.mp3</link>
      <description>Mark Nichols, vice president of Markel's Accident and Health Programs, says self-funding, short-term medical, limited benefit and stop loss plans are more appealing to employers looking to controlling health care costs than ever before.&lt;img src="http://feeds.feedburner.com/~r/Issuesandanswers/~4/UhMfK2EDNpg" height="1" width="1"/&gt;</description>
      <author>Best's Review magazine</author>
      <category>Business</category>
      <pubDate>Wed, 17 Jun 2009 12:00:00 EST</pubDate>
      
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    <item>
      <title>MedAmerica's Chris Perna on Unique LTC Offering as Worksite Benefit</title>
      <link>http://feedproxy.google.com/~r/Issuesandanswers/~3/S5p3vsrHBRI/MedAmerica_E.mp3</link>
      <description>Chris Perna, president of the MedAmerica Companies, says its Simplicity LTCI product is designed for baby boomers who want to be in control, providing a  monthly cash benefit directly to the policyholder.&lt;img src="http://feeds.feedburner.com/~r/Issuesandanswers/~4/S5p3vsrHBRI" height="1" width="1"/&gt;</description>
      <author>Best's Review magazine</author>
      <category>Business</category>
      <pubDate>Wed, 17 Jun 2009 12:00:00 EST</pubDate>
      
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    <item>
      <title>HM Insurance Group's Neal Luchhi on Meeting Needs of Employee Benefit Brokers</title>
      <link>http://feedproxy.google.com/~r/Issuesandanswers/~3/cNG0amYdmp0/HM_Insurance_E.mp3</link>
      <description>Neal Lucchi, senior vice president of Worksite Products at HM Insurance group, talks about how its latest HM Worksite Advantage product line was built specifically to meet the needs of employee benefit brokers.&lt;img src="http://feeds.feedburner.com/~r/Issuesandanswers/~4/cNG0amYdmp0" height="1" width="1"/&gt;</description>
      <author>Best's Review magazine</author>
      <category>Business</category>
      <pubDate>Wed, 17 Jun 2009 12:00:00 EST</pubDate>
      
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      <title>IMSA's Brian Atchinson and John Dohmen on Compliance Challenges Confronting Insurers </title>
      <link>http://feedproxy.google.com/~r/Issuesandanswers/~3/0ij1mTq-3m0/IMSA.mp3</link>
      <description>IMSA's Brian Atchinson, president and CEO, and John Dohmen, vice president and treasurer, talk about how its Web-based Clearinghouse system has helped make IMSA an industry leader in annuity suitability solutions.&lt;img src="http://feeds.feedburner.com/~r/Issuesandanswers/~4/0ij1mTq-3m0" height="1" width="1"/&gt;</description>
      <author>Best's Review magazine</author>
      <category>Business</category>
      <pubDate>Wed, 17 Jun 2009 12:00:00 EST</pubDate>
      
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      <title>GreatInsuranceJobs.com's Scott Kotroba on Matching Job Seekers to Companies in the Insurance Industry</title>
      <link>http://feedproxy.google.com/~r/Issuesandanswers/~3/_BAVLV8dGpA/Great_Insurance_Jobs.mp3</link>
      <description>Scott Kotroba, president and chief executive officer of GreatInsuranceJobs.com, says while its job postings and the resume database remain popular, its online career fair in particular has risen in prominence.&lt;img src="http://feeds.feedburner.com/~r/Issuesandanswers/~4/_BAVLV8dGpA" height="1" width="1"/&gt;</description>
      <author>Best's Review magazine</author>
      <category>Business</category>
      <pubDate>Wed, 17 Jun 2009 12:00:00 EST</pubDate>
      
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      <title>CheckFree's Michelle Flint on Enhancing Customer Touch Points to Maximize Business Profitability</title>
      <link>http://feedproxy.google.com/~r/Issuesandanswers/~3/JPYyCG6B0Zo/CheckFree.mp3</link>
      <description>Michelle Flint, General Manager for the Biller Services Division within CheckFree's Internet Banking and Electronic Payments Division, says insurers can optimize customer interactions through a process that ends ultimately with paperless billing.&lt;img src="http://feeds.feedburner.com/~r/Issuesandanswers/~4/JPYyCG6B0Zo" height="1" width="1"/&gt;</description>
      <author>Best's Review magazine</author>
      <category>Business</category>
      <pubDate>Wed, 17 Jun 2009 12:00:00 EST</pubDate>
      
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      <title>ISO's Karthik Balakrishnan, Beth Fitzgerald and Glenn Meyers on Achieving Success through Predictive Modeling </title>
      <link>http://feedproxy.google.com/~r/Issuesandanswers/~3/OYSZy3SK2Vc/ISO.mp3</link>
      <description>Karthik Balakrishnan, vice president, analytics, ISO Innovative Analytics; Beth Fitzgerald, vice president, Commercial Lines and Modeling, ISO; and Glenn Meyers, vice president and chief actuary of ISO Innovative Analytics, talk about how reliably predicting future outcomes can lead to sound business decisions.&lt;img src="http://feeds.feedburner.com/~r/Issuesandanswers/~4/OYSZy3SK2Vc" height="1" width="1"/&gt;</description>
      <author>Best's Review magazine</author>
      <category>Business</category>
      <pubDate>Wed, 17 Jun 2009 12:00:00 EST</pubDate>
      
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    <item>
      <title>The Institutes' Peter Miller on How the Insurance Industry Can Fill the Shoes Left by Retiring Baby Boomers </title>
      <link>http://feedproxy.google.com/~r/Issuesandanswers/~3/AvQnzPEJcxE/CPCU.mp3</link>
      <description>Peter Miller, president and chief executive officer of the American Institute for CPCU and the Insurance Institute of America, says its educational programs can help close the knowledge gap being left by retiring baby boomers.&lt;img src="http://feeds.feedburner.com/~r/Issuesandanswers/~4/AvQnzPEJcxE" height="1" width="1"/&gt;</description>
      <author>Best's Review magazine</author>
      <category>Business</category>
      <pubDate>Wed, 17 Jun 2009 12:00:00 EST</pubDate>
      
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    <item>
      <title>EXL Service's Yogendra Goyal on Going Beyond Outsourcing to Business Transformation and Innovation</title>
      <link>http://feedproxy.google.com/~r/Issuesandanswers/~3/c7QKslm-4IY/EXL.mp3</link>
      <description>Yogendra Goyal, EXL Service's vice president and head of insurance sales, says its integrated suite of services around outsourcing and transformation is fundamentally improving clients' operations.&lt;img src="http://feeds.feedburner.com/~r/Issuesandanswers/~4/c7QKslm-4IY" height="1" width="1"/&gt;</description>
      <author>Best's Review magazine</author>
      <category>Business</category>
      <pubDate>Wed, 17 Jun 2009 12:00:00 EST</pubDate>
      
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    <item>
      <title>RMS' Elizabeth Couchman on Managing Risks through Its New Application — the Underwriting Toolkit</title>
      <link>http://feedproxy.google.com/~r/Issuesandanswers/~3/dpGZOYB5U2M/RMS.mp3</link>
      <description>Elizabeth Couchman, senior product manager of underwriting solutions at RMS, says the Underwriting Toolkit helps insurers assess the risk of specific locations for a range of natural hazards and bridges any disconnect between portfolio management and underwriting.&lt;img src="http://feeds.feedburner.com/~r/Issuesandanswers/~4/dpGZOYB5U2M" height="1" width="1"/&gt;</description>
      <author>Best's Review magazine</author>
      <category>Business</category>
      <pubDate>Wed, 17 Jun 2009 12:00:00 EST</pubDate>
      
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    <item>
      <title>ImageRight's Brian Hardgrove on the Upside of Going Paperless, No Matter the Size of the Company</title>
      <link>http://feedproxy.google.com/~r/Issuesandanswers/~3/4BFVEATAhPY/ImageRight.mp3</link>
      <description>Brian Hardgrove, director of Business Development at ImageRight, talks about how its electronic content management system encompasses everything that's in digital content, and how that can benefit insurers.&lt;img src="http://feeds.feedburner.com/~r/Issuesandanswers/~4/4BFVEATAhPY" height="1" width="1"/&gt;</description>
      <author>Best's Review magazine</author>
      <category>Business</category>
      <pubDate>Wed, 17 Jun 2009 12:00:00 EST</pubDate>
      
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    <item>
      <title>CGI's Gordon Gaar on its New CGI Edge Platform, an End-to-End solution for the Policy Lifecycle</title>
      <link>http://feedproxy.google.com/~r/Issuesandanswers/~3/7Vnl2-o0o7k/CGI.mp3</link>
      <description>Gordon Gaar, CGI's vice president for Global Insurance Sector Strategy, says CGI can do everything except take risk, including claims management, policy administration, fraud prevention, statistical and regulatory reporting services, and document management and print and mail services.&lt;img src="http://feeds.feedburner.com/~r/Issuesandanswers/~4/7Vnl2-o0o7k" height="1" width="1"/&gt;</description>
      <author>Best's Review magazine</author>
      <category>Business</category>
      <pubDate>Wed, 17 Jun 2009 12:00:00 EST</pubDate>
      
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    <item>
      <title>TAPCO's Tap Johnson on Simplifying the Quoting and Binding Process for Agents</title>
      <link>http://feedproxy.google.com/~r/Issuesandanswers/~3/mLkMZEsid78/TAPCO.mp3</link>
      <description>Tap Johnson, president of TAPCO, says its service model for 1,000 classes of business reduces the quoting and binding process to a five-minute phone call.&lt;img src="http://feeds.feedburner.com/~r/Issuesandanswers/~4/mLkMZEsid78" height="1" width="1"/&gt;</description>
      <author>Best's Review magazine</author>
      <category>Business</category>
      <pubDate>Wed, 17 Jun 2009 12:00:00 EST</pubDate>
      
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    <item>
      <title>MSB's Jonathan Kost on How Automation Can Benefit Claims Adjusters and Underwriters</title>
      <link>http://feedproxy.google.com/~r/Issuesandanswers/~3/uOgDHD52LXE/MSB.mp3</link>
      <description>Jonathan Kost, senior vice president, Claims &amp; Commercial Solutions Group, at MSB, says the company's smart systems results in decreased loss-adjusting expenses, higher customer satisfaction and increased productivity.&lt;img src="http://feeds.feedburner.com/~r/Issuesandanswers/~4/uOgDHD52LXE" height="1" width="1"/&gt;</description>
      <author>Best's Review magazine</author>
      <category>Business</category>
      <pubDate>Wed, 17 Jun 2009 12:00:00 EST</pubDate>
      
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    <item>
      <title>Aon's Randy Wheeler on Supporting Business Needs Within the Entire Insurance Lifecycle</title>
      <link>http://feedproxy.google.com/~r/Issuesandanswers/~3/umnHYPvcHnU/Aon_eSolutions.mp3</link>
      <description>Randy Wheeler, managing director at Aon, says its new iVOSc Carrier Edition is designed to help property and casualty insurers transform data into actionable business intelligence.&lt;img src="http://feeds.feedburner.com/~r/Issuesandanswers/~4/umnHYPvcHnU" height="1" width="1"/&gt;</description>
      <author>Best's Review magazine</author>
      <category>Business</category>
      <pubDate>Wed, 17 Jun 2009 12:00:00 EST</pubDate>
      
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    <item>
      <title>Legal eXchange's Karen Fettig on Legal Spend Management Solutions within the Insurance Industry </title>
      <link>http://feedproxy.google.com/~r/Issuesandanswers/~3/_DowigL5PrY/LegalExchange.mp3</link>
      <description>Karen Fettig, director of Legal eXchange Product Management, says a comprehensive legal spend management program includes the receipt of electronic and paper invoices, automated validation of billing guidelines and advanced data tracking for reporting.&lt;img src="http://feeds.feedburner.com/~r/Issuesandanswers/~4/_DowigL5PrY" height="1" width="1"/&gt;</description>
      <author>Best's Review magazine</author>
      <category>Business</category>
      <pubDate>Wed, 17 Jun 2009 12:00:00 EST</pubDate>
      
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    <item>
      <title>Audatex's Paul Gange on Streamlining the Claims Process in Auto Insurance Industry </title>
      <link>http://feedproxy.google.com/~r/Issuesandanswers/~3/lTooloAcpT4/Audatex.mp3</link>
      <description>Paul Gange, vice president of U.S. Sales &amp; Marketing at Audatex, talks about how company software systems are not only making the claims process easier for auto insurers, but are providing insights that are helping them make better decisions.&lt;img src="http://feeds.feedburner.com/~r/Issuesandanswers/~4/lTooloAcpT4" height="1" width="1"/&gt;</description>
      <author>Best's Review magazine</author>
      <category>Business</category>
      <pubDate>Wed, 17 Jun 2009 12:00:00 EST</pubDate>
      
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    <item>
      <title>Atlantic Information Systems' Doug Sinclair on Improving Project Performance through Online Training</title>
      <link>http://feedproxy.google.com/~r/Issuesandanswers/~3/IG4j-IE3Ff0/AIS.mp3</link>
      <description>Doug Sinclair, a partner at Atlantic Information Systems, says completion of online training courses can lead to the adoption of better project management — and a dramatic decrease in the frequency and the size of budget and schedule overruns.&lt;img src="http://feeds.feedburner.com/~r/Issuesandanswers/~4/IG4j-IE3Ff0" height="1" width="1"/&gt;</description>
      <author>Best's Review magazine</author>
      <category>Business</category>
      <pubDate>Wed, 17 Jun 2009 12:00:00 EST</pubDate>
      
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    <item>
      <title>The Institutes' Peter Miller on New Online Opportunities to Serving Students' Needs</title>
      <link>http://feedproxy.google.com/~r/Issuesandanswers/~3/RQewbbV34z8/CPCU_E.mp3</link>
      <description>Peter Miller, CPCU, president and CEO of the American Institute for Chartered Property/Casualty Underwriters and the Insurance Institute of America, says adapting and evolving to new technologies remain key ways to succeed in the insurance industry.&lt;img src="http://feeds.feedburner.com/~r/Issuesandanswers/~4/RQewbbV34z8" height="1" width="1"/&gt;</description>
      <author>Best's Review magazine</author>
      <category>Business</category>
      <pubDate>Wed, 17 Jun 2009 12:00:00 EST</pubDate>
      
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    <item>
      <title>SIAA's James Masiello on How Agency, Alliance Success Has Been a Two-Way Street</title>
      <link>http://feedproxy.google.com/~r/Issuesandanswers/~3/_7fw2ODHUkw/SIAA_E.mp3</link>
      <description>James Masiello, chairman of the Strategic Independent Agents Alliance, says the alliance continues to provide its affiliates with the ability to write more business and qualify for larger commissions on that business.&lt;img src="http://feeds.feedburner.com/~r/Issuesandanswers/~4/_7fw2ODHUkw" height="1" width="1"/&gt;</description>
      <author>Best's Review magazine</author>
      <category>Business</category>
      <pubDate>Wed, 17 Jun 2009 12:00:00 EST</pubDate>
      
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    <item>
      <title>GMAC RE Assistant Vice President Anthony Valente on How the Alternative/Captive Market has Remained Steady in a Soft Market</title>
      <link>http://feedproxy.google.com/~r/Issuesandanswers/~3/jXYSrlnMP-I/Anthony Valente.mp3</link>
      <description>Anthony Valente, Assistant Vice President of GMAC RE, says dedicated relationships helps the company more effectively price business and be more responsive to its clients' needs.&lt;img src="http://feeds.feedburner.com/~r/Issuesandanswers/~4/jXYSrlnMP-I" height="1" width="1"/&gt;</description>
      <author>Best's Review magazine</author>
      <category>Business</category>
      <pubDate>Wed, 17 Jun 2009 12:00:00 EST</pubDate>
      
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    <item>
      <title>Discover Re Specialty Marketing Group President Blaine Bontempo on the Necessary Ingredients to Forming a Successful Group Captive</title>
      <link>http://feedproxy.google.com/~r/Issuesandanswers/~3/344pZBBkhko/Blaine Bontempo.mp3</link>
      <description>Blaine Bontempo, Discover Re's Specialty Marketing Group president, says a balancing of ingredients is needed for success, and not only can Discover Re offer those ingredients — fronting, reinsurance and other crucial services — but it can bring them together for a smooth formation.&lt;img src="http://feeds.feedburner.com/~r/Issuesandanswers/~4/344pZBBkhko" height="1" width="1"/&gt;</description>
      <author>Best's Review magazine</author>
      <category>Business</category>
      <pubDate>Wed, 17 Jun 2009 12:00:00 EST</pubDate>
      
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    <item>
      <title>Brown Brothers Harriman &amp; Co. Managing Director Andrew Hofer on Servicing Captives' Needs, Regardless of Domicile or Business Type</title>
      <link>http://feedproxy.google.com/~r/Issuesandanswers/~3/xpOUvmcG9Rk/Andrew Hofer.mp3</link>
      <description>Andrew Hofer, managing director of Brown Brothers Harriman &amp; Co., says the important thing in servicing captives in different domiciles throughout the world is to be able to provide extra services — the trust, custody and banking services.&lt;img src="http://feeds.feedburner.com/~r/Issuesandanswers/~4/xpOUvmcG9Rk" height="1" width="1"/&gt;</description>
      <author>Best's Review magazine</author>
      <category>Business</category>
      <pubDate>Wed, 17 Jun 2009 12:00:00 EST</pubDate>
      
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    <item>
      <title>Hawaii Insurance Commissioner J.P. Schmidt on Why Hawaii is a Popular Captive Domicile for U.S. and Pacific Rim Companies</title>
      <link>http://feedproxy.google.com/~r/Issuesandanswers/~3/ZU9ZwpzH_XM/JP Schmidt.mp3</link>
      <description>J.P. Schmidt, Hawaii's Insurance Commissioner, says the state is focused on improving laws to maintain a friendly environment for captives, while keeping up on any changes on the regulatory landscape.&lt;img src="http://feeds.feedburner.com/~r/Issuesandanswers/~4/ZU9ZwpzH_XM" height="1" width="1"/&gt;</description>
      <author>Best's Review magazine</author>
      <category>Business</category>
      <pubDate>Wed, 17 Jun 2009 12:00:00 EST</pubDate>
      
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    <item>
      <title>Hawaii Captive Insurance Council's President and Director George W. Sumner III on How the "Aloha Spirit" is Attracting Captives to the Domicile</title>
      <link>http://feedproxy.google.com/~r/Issuesandanswers/~3/EoO173kHMNA/George Sumner.mp3</link>
      <description>George W. Sumner III, president and director of Hawaii Captive Insurance Council, says the council's efforts has helped put Hawaii on the map as a leading captive insurance domicile in the Pacific Rim.&lt;img src="http://feeds.feedburner.com/~r/Issuesandanswers/~4/EoO173kHMNA" height="1" width="1"/&gt;</description>
      <author>Best's Review magazine</author>
      <category>Business</category>
      <pubDate>Wed, 17 Jun 2009 12:00:00 EST</pubDate>
      
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    <item>
      <title>South Carolina Captive Insurance Association President Jon Weitzel on How Expansion has Helped the Domicile Mature to Be a Service Provider Haven</title>
      <link>http://feedproxy.google.com/~r/Issuesandanswers/~3/C6ruoj7rCHY/John Weitzel.mp3</link>
      <description>John Weitzel, South Carolina's Captive Insurance Association president, talks about how the domicile has expanded — from reinsurance intermediaries and a licensed actuary to investment managers and CPA firms that specialize in the captive industry.&lt;img src="http://feeds.feedburner.com/~r/Issuesandanswers/~4/C6ruoj7rCHY" height="1" width="1"/&gt;</description>
      <author>Best's Review magazine</author>
      <category>Business</category>
      <pubDate>Wed, 17 Jun 2009 12:00:00 EST</pubDate>
      
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