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    <title>IssueTrak Blog</title>
    <link>http://www.issuetrak.com/community.php</link>
    <description>by IssueTrak, Inc.</description>
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                <title>Memorial Day History</title>
                <link>http://www.issuetrak.com/article.php?id=299&amp;n=Memorial-Day-History</link>
        <author>Nathan Pluta</author>
                <description>Memorial Day is almost here, we would like to thank the service men and women for their past, present and future service to our country. Do you know the history behind Memorial Day? Take time to learn...</description>
        <pubDate>2012-05-25 14:46:13</pubDate>
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                <title>Bob Moog Birthday Celebrated with Google Doodle Synthesizer</title>
                <link>http://www.issuetrak.com/article.php?id=298&amp;n=Bob-Moog-Birthday-Celebrated-with-Google-Doodle-Synthesizer</link>
        <author>Julie Heiman</author>
                <description> Google has come out with another fascinating doodle on its home page today. The doodle is in honor of the celebration of Robert Arthur "Bob" Moog's 78th birthday, an American music enthusiastic, soni...</description>
        <pubDate>2012-05-23 08:51:51</pubDate>
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                <title>How Surveys Help</title>
                <link>http://www.issuetrak.com/article.php?id=297&amp;n=How-Surveys-Help</link>
        <author>Julie Heiman</author>
                <description> When working closely with a product or a service, it s hard to see differences that are obvious to the rest of the world. Surveys help provide an outside perspective of a company's work. They help re...</description>
        <pubDate>2012-05-22 10:11:29</pubDate>
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    <item>          
                <title>Identify and Manage Priorities</title>
                <link>http://www.issuetrak.com/article.php?id=296&amp;n=Identify-and-Manage-Priorities</link>
        <author>Julie Heiman</author>
                <description>       How do YOU prioritize productivity when everything is important?             Having a long To Do list can sometimes be overwhelming, especially when everything is important. Yet with a good pri...</description>
        <pubDate>2012-05-21 09:15:15</pubDate>
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    <item>          
                <title>Facebook's IPO Launches</title>
                <link>http://www.issuetrak.com/article.php?id=295&amp;n=Facebooks-IPO-Launches</link>
        <author>Julie Heiman</author>
                <description> Facebook's initial public offering, the biggest IPO for a U.S. technology firm, has gotten the attention of everyone from high school students to Wall Street professionals, many of whom are likely am...</description>
        <pubDate>2012-05-18 10:45:13</pubDate>
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                <title>Weighted Criteria for Better Asset Matching</title>
                <link>http://www.issuetrak.com/article.php?id=294&amp;n=Weighted-Criteria-for-Better-Asset-Matching</link>
        <author>Julie Heiman</author>
                <description>  To eliminate duplicate assets we've changed how we do our PC asset  matching with TrakPC.Starting with Asset Management in version  9.7, you no longer have to match PC Assets audits only against Com...</description>
        <pubDate>2012-05-16 09:10:51</pubDate>
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                <title>Forwarding and Replying to Notes Using the Incoming Email Module </title>
                <link>http://www.issuetrak.com/article.php?id=293&amp;n=Forwarding-and-Replying-to-Notes-Using-the-Incoming-Email-Module-</link>
        <author>Julie Heiman</author>
                <description> Did you know... using our IEM Module you can convert Replies or Forwards related to messages into notes on originating issues?      With IssueTrak s Incoming Email Module (IEM), your IssueTrak system...</description>
        <pubDate>2012-05-15 08:30:30</pubDate>
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                <title>Through the Years with Deb</title>
                <link>http://www.issuetrak.com/article.php?id=292&amp;n=Through-the-Years-with-Deb</link>
        <author>Julie Heiman</author>
                <description> It s a sad day at IssueTrak as one of our team members moves on to a new chapter in her life relocating to a new area, a new beginning with her family.       The first office to the left of the entry...</description>
        <pubDate>2012-05-14 14:39:02</pubDate>
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    <item>          
                <title>Mother's Day EGift Options</title>
                <link>http://www.issuetrak.com/article.php?id=291&amp;n=Mothers-Day-EGift-Options</link>
        <author>Julie Heiman</author>
                <description> Mother's Day, a special day honoring mothers and celebrating motherhood, maternal bonds and the influence of mothers in society.     If you haven't purchased a card or gift yet, don't fret. You've go...</description>
        <pubDate>2012-05-11 11:59:20</pubDate>
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    <item>          
                <title>IssueTrak Solutions</title>
                <link>http://www.issuetrak.com/article.php?id=290&amp;n=IssueTrak-Solutions</link>
        <author>Julie Heiman</author>
                <description>  Why is it important to provide consistent solutions? When many different questions and issues flow through your Organization you need to be able to clearly and concisely communicate the problem, sol...</description>
        <pubDate>2012-05-10 09:56:54</pubDate>
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                <title>How to Deal with JavaScript Errors</title>
                <link>http://www.issuetrak.com/article.php?id=289&amp;n=How-to-Deal-with-JavaScript-Errors</link>
        <author>Julie Heiman</author>
                <description> Have you ever clicked a button or link while browsing the internet and nothing happened?  Well, 9 times out of 10, when  nothing happens,  it s most likely because the user has encountered a JavaScri...</description>
        <pubDate>2012-05-09 10:04:54</pubDate>
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    <item>          
                <title>Active Directory Integration Module</title>
                <link>http://www.issuetrak.com/article.php?id=288&amp;n=Active-Directory-Integration-Module</link>
        <author>Julie Heiman</author>
                <description> If your organization has implemented Active Directory Services, you can significantly reduce implementation time and minimize on-going administration with the use of our Active Directory integration ...</description>
        <pubDate>2012-05-07 10:13:51</pubDate>
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    <item>          
                <title>IssueTrak Incoming Email Module</title>
                <link>http://www.issuetrak.com/article.php?id=287&amp;n=IssueTrak-Incoming-Email-Module</link>
        <author>Julie Heiman</author>
                <description> With IssueTrak s Incoming Email Module (IEM), your IssueTrak system can automatically convert emails from customers or end users into support requests by processing email from an unlimited number of ...</description>
        <pubDate>2012-05-03 08:47:27</pubDate>
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                <title>Expanded Global Issues </title>
                <link>http://www.issuetrak.com/article.php?id=286&amp;n=Expanded-Global-Issues-</link>
        <author>Julie Heiman</author>
                <description> Increased Functionality of Global Issues now allows you to generate multiple issues from one global issue.  New functionality has been added to global issues so you can now generate multiple linked i...</description>
        <pubDate>2012-05-02 13:09:53</pubDate>
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                <title>Maintain a Complete Inventory with the Asset Management Module</title>
                <link>http://www.issuetrak.com/article.php?id=285&amp;n=Maintain-a-Complete-Inventory-with-the-Asset-Management-Module</link>
        <author>Julie Heiman</author>
                <description> In order to manage your assets, you need to know what you have.  With IssueTrak's Asset Management module you can maintain a complete inventory of assets including technical specifications, software ...</description>
        <pubDate>2012-05-01 13:34:56</pubDate>
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                <title>Mobile Navigation for Public Transportation</title>
                <link>http://www.issuetrak.com/article.php?id=284&amp;n=Mobile-Navigation-for-Public-Transportation</link>
        <author>Julie Heiman</author>
                <description> Remember using paper maps to get places or stopping at service stations to ask for directions? Just ten years ago, there were no smartphones. How did we survive?      One of the most significant chan...</description>
        <pubDate>2012-04-30 11:12:59</pubDate>
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    <item>          
                <title>Fishing vs. Phishing</title>
                <link>http://www.issuetrak.com/article.php?id=283&amp;n=Fishing-vs.-Phishing</link>
        <author>Julie Heiman</author>
                <description>Many people enjoy the relaxing and peacefulness of fishing, or reeling in the biggest fish of the day can be fun and entertaining. Yet, when a criminal reels you in from a phishing technique, it isn't...</description>
        <pubDate>2012-04-25 07:41:58</pubDate>
    </item>
    <item>          
                <title>IssueTrak Survey Module</title>
                <link>http://www.issuetrak.com/article.php?id=282&amp;n=IssueTrak-Survey-Module</link>
        <author>Julie Heiman</author>
                <description> Deploying Web and Email link surveys are rapidly gaining popularity.  They are extremely efficient, cost effective and easy to deploy and give the ability to pull in data within a short given time pe...</description>
        <pubDate>2012-04-24 11:46:21</pubDate>
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                <title>Earth Day 2012</title>
                <link>http://www.issuetrak.com/article.php?id=281&amp;n=Earth-Day-2012</link>
        <author>Julie Heiman</author>
                <description> As Earth Day approaches this Sunday, forty two years after the first Earth Day was established on April 22, 1970, environmental activists and other groups continue to help increase awareness and appr...</description>
        <pubDate>2012-04-20 10:26:01</pubDate>
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    <item>          
                <title>Expanded Process Management</title>
                <link>http://www.issuetrak.com/article.php?id=280&amp;n=Expanded-Process-Management</link>
        <author>Julie Heiman</author>
                <description>   Additional options now enable the workflow to automatically update based on a selected answer.   Process management has been expanded to include additional options on the Yes/No/NA Task types. In a...</description>
        <pubDate>2012-04-19 10:01:53</pubDate>
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