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    <title>IT-Toolkits.com</title>
    <description>The IT-ToolKits.com website is a resource site for Information Technology management. This site contains the tools that the CIO, CSO, and CFO can use for Sarbanes Oxley, Disaster Recovery, Security, Job Descriptions, IT Service  Management,  Change Control, Help Desk, Service Requests, SLAs - Service Level Agreements, and Metrics.</description>
    <link>http://www.it-toolkits.com</link>
    <language>en-US</language>
    <dc:creator>webmaster</dc:creator>
    <copyright>© 2008 - 2009 Janco Associates, Inc.  -- ALL RIGHTS RESERVED</copyright>
    <pubDate>Wed, 15 Jul 2009 09:15:31 -0600</pubDate>
    <image><link>http://www.it-toolkits.com/</link><url>http://www.it-toolkits.com/images/ITTK.gif</url><title>IT Toolkits</title></image>
    <atom10:link xmlns:atom10="http://www.w3.org/2005/Atom" rel="self" href="http://feeds.feedburner.com/It-toolkitscom" type="application/rss+xml" /><item>
      <title>How Successful CIOs Manage Staff</title>
      <description>&lt;P style="MARGIN: 6pt 0in" class=MsoNormal&gt;&lt;FONT size=2 face=Calibri&gt;&lt;FONT 
size=3 face="Times New Roman"&gt;&amp;nbsp;&lt;/FONT&gt;&lt;B&gt;&lt;FONT color=#808080 size=2 
face="Times New Roman"&gt;&amp;nbsp;&lt;/FONT&gt;&lt;FONT color=#808080 size=2 face=Arial&gt;&lt;A 
style="PADDING-BOTTOM: 1px; PADDING-LEFT: 4px; PADDING-RIGHT: 4px; PADDING-TOP: 1px" 
title="IT Job Descriptions" href="http://www.it-toolkits.com/job.htm"&gt;&lt;IMG 
border=0 alt="IT Job Descriptions" align=right 
src="http://www.it-toolkits.com/images/jobdescriptions.gif" width=92 
longDesc="IT Job Descriptions" height=117&gt;&lt;/A&gt;&lt;/FONT&gt;&lt;/B&gt;Secrets to managing IT 
staff as defined by a successful CIO are:&lt;/FONT&gt;&lt;/P&gt;
&lt;UL&gt;
  &lt;LI&gt;
  &lt;DIV style="MARGIN: 6pt 0in" class=MsoNormal&gt;&lt;FONT size=2&gt;&lt;FONT 
  face=Calibri&gt;&lt;U&gt;&lt;STRONG&gt;Hire good people, no exceptions&lt;/STRONG&gt;&lt;/U&gt; - Hiring 
  decisions are often made under pressure. The position is advertised and then 
  awarded to the best applicant - even if the best is not that great. Stop! Your 
  business will be more successful if you are completely inflexible on candidate 
  fit. If you do not find people who meet your requirements, you like, and fit 
  in, keep looking. Average companies are the result of hiring average 
  people.&lt;/FONT&gt;&lt;/FONT&gt;&lt;/DIV&gt;&lt;/LI&gt;
  &lt;LI&gt;
  &lt;DIV style="MARGIN: 6pt 0in" class=MsoNormal&gt;&lt;FONT size=2&gt;&lt;FONT 
  face=Calibri&gt;&lt;U&gt;&lt;STRONG&gt;Deal with staff problems immediately&lt;/STRONG&gt;&lt;/U&gt; - It 
  is important to take swift action when it comes to poor performers. Failing to 
  act will affect negatively on how other staff and managers view your own 
  competence. Set expectations from the outset. Give regular, frank feedback. 
  Nobody likes firing people, but if it becomes obvious that the person is not 
  going to improve you need to deal with it. Good managers are prompt 
  performance managers.&lt;/FONT&gt;&lt;/FONT&gt;&lt;/DIV&gt;&lt;/LI&gt;
  &lt;LI&gt;
  &lt;DIV style="MARGIN: 6pt 0in" class=MsoNormal&gt;&lt;FONT size=2&gt;&lt;FONT 
  face=Calibri&gt;&lt;U&gt;&lt;STRONG&gt;Hire people smarter than you&lt;/STRONG&gt;&lt;/U&gt; - The skills 
  required to lead a company are diverse. There is one constant: Everyone who 
  creates a high performing company hires good people. If you hire people 
  smarter than you, they will probably do the same - and your organization gets 
  smarter.&lt;/FONT&gt;&lt;/FONT&gt;&lt;/DIV&gt;&lt;/LI&gt;
  &lt;LI&gt;
  &lt;DIV style="MARGIN: 6pt 0in" class=MsoNormal&gt;&lt;FONT size=2&gt;&lt;FONT 
  face=Calibri&gt;&lt;U&gt;&lt;A title="IT Salary Data" 
  href="http://www.it-toolkits.com/Salary.php"&gt;&lt;STRONG&gt;&lt;IMG border=0 
  alt="IT Salary Data" align=right 
  src="http://www.it-toolkits.com/images/Salary_Survey_IT.gif" width=86 
  longDesc="IT Salary Data" height=110&gt;&lt;/STRONG&gt;&lt;/A&gt;&lt;STRONG&gt;Treat people like 
  adults (until they prove otherwise)&lt;/STRONG&gt;&lt;/U&gt; - Measure outputs, not 
  inputs.Do not have many lengthy policies; nobody reads them anyway. Internet 
  policy is the classic - many organizations have strict policies on hours and 
  extent of Internet use, and ban popular websites (like Trade Me!) and checking 
  your personal email (so people just use their phones). If your primary means 
  of managing staff performance is by limiting their opportunities to NOT work, 
  then you have a problem.&lt;SPAN style="mso-spacerun: yes"&gt;&amp;nbsp; &lt;/SPAN&gt;Your 
  people are the foundation of your company culture: do you really hire people 
  to represent your company who you cannot trust to use a computer? Explain your 
  policy: We treat everyone like adults, but only as long as they behave like 
  adults. Deal with people abusing this trust promptly. 
&lt;/FONT&gt;&lt;/FONT&gt;&lt;/DIV&gt;&lt;/LI&gt;
  &lt;LI&gt;
  &lt;DIV style="MARGIN: 6pt 0in" class=MsoNormal&gt;&lt;FONT size=2&gt;&lt;FONT 
  face=Calibri&gt;&lt;U&gt;&lt;STRONG&gt;Say Thank You&lt;/STRONG&gt;&lt;/U&gt; - Most people are terrible 
  at giving praise. As a result, most people are shocked when they receive it - 
  authentic, genuine praise for a job well done. Make an effort to do it every 
  day with every person who reports to you. It helps with morale and performance 
  and gives you a license to take corrective actions when you need 
  to.&lt;/FONT&gt;&lt;/FONT&gt;&lt;/DIV&gt;&lt;/LI&gt;&lt;/UL&gt;&lt;img src="http://feeds.feedburner.com/~r/It-toolkitscom/~4/pKmP9tbhTaA" height="1" width="1"/&gt;</description>
      <link>http://feedproxy.google.com/~r/It-toolkitscom/~3/pKmP9tbhTaA/job.htm</link>
      <dc:creator>webmaster</dc:creator>
      <pubDate>Wed, 15 Jul 2009 09:15:25 -0600</pubDate>
      <guid isPermaLink="false">tag:www.tristana.org,2009:5E449E66-4B59-4906-BED0-FC31E8D9A272.40009.3836420602</guid>
      <category>employment</category>
      <category>career</category>
      <category>business</category>
      <category>CIO</category>
      <category>CTO</category>
    <feedburner:origLink>http://www.it-toolkits.com/job.htm</feedburner:origLink></item>
    <item>
      <title>Data Center Consolidation Impacts DRP and BCP</title>
      <description>&lt;SPAN style="FONT-STYLE: normal; FONT-WEIGHT: normal"&gt;&lt;FONT size=2&gt;&lt;FONT 
face=Calibri&gt;
&lt;P style="MARGIN-TOP: 0px; MARGIN-BOTTOM: 0px" align=center&gt;&lt;FONT size=2&gt;&lt;A 
style="PADDING-BOTTOM: 1px; PADDING-LEFT: 1px; PADDING-RIGHT: 1px; PADDING-TOP: 1px" 
title="Disaster Recovery Planning Template" 
href="http://www.it-toolkits.com/disasterplanning.htm"&gt;&lt;IMG border=0 
alt="Disaster Recovery Plan Template" vspace=3 align=right 
src="http://www.it-toolkits.com/images/Disaster_Recovery_Planning.gif" width=90 
longDesc="Disaster Recovery Planning Template" height=115&gt;&lt;/A&gt;&lt;/FONT&gt;&lt;/P&gt;
&lt;P style="MARGIN-TOP: 0px; MARGIN-BOTTOM: 0px" align=center&gt;&lt;A 
style="PADDING-BOTTOM: 1px; PADDING-LEFT: 1px; PADDING-RIGHT: 1px; PADDING-TOP: 1px" 
title="Security Manual - Sarbanes-Oxley" 
href="http://www.it-toolkits.com/Security.htm"&gt;&lt;FONT size=2&gt;&lt;IMG border=0 
alt="Security Manual - Sarbanes-Oxley" vspace=3 align=right 
src="http://www.it-toolkits.com/images/Security.gif" width=85 
longDesc="Security Manual Template - Sarbanes-Oxley" height=110&gt;&lt;/FONT&gt;&lt;/A&gt;&lt;/P&gt;
&lt;P style="MARGIN-TOP: 0px; MARGIN-BOTTOM: 0px" align=left&gt;&lt;B&gt;&lt;FONT size=2 
face=Arial&gt;&lt;A href="http://www.it-toolkits.com/it_infrastructure.html"&gt;&lt;IMG 
border=0 alt="IT Infrastructure Strategy Charter ISO" vspace=3 align=right 
src="http://www.it-toolkits.com/images/IT_Infrastructure_Strategy_Charter.gif" 
width=91 height=117&gt;&lt;/A&gt;&lt;/FONT&gt;&lt;/B&gt;Disaster Recovery and Business Continuity 
planning are impacted by Data Center consolidation that centralizes productivity 
applications. As enterprises reduce the overall number of data centers, 
consolidating remote and branch office assets in the process Disaster Recovery 
and Business Continuity become more critical. According to an international 
research firm, 41% of large organizations have consolidated most IT assets in 
corporate data centers, while another 34% have consolidated some assets in 
corporate data centers. &lt;/FONT&gt;&lt;/FONT&gt;&lt;/SPAN&gt;&lt;/P&gt;
&lt;P style="MARGIN: 0in 0in 0pt" class=Default&gt;&lt;SPAN 
style="FONT-STYLE: normal; FONT-WEIGHT: normal"&gt;&lt;/SPAN&gt;&amp;nbsp;&lt;/P&gt;
&lt;P style="MARGIN: 0in 0in 0pt" class=Default&gt;&lt;SPAN 
style="FONT-STYLE: normal; FONT-WEIGHT: normal"&gt;&lt;/SPAN&gt;&lt;SPAN 
style="FONT-STYLE: normal; FONT-WEIGHT: normal"&gt;&lt;FONT face=Arial&gt;&lt;FONT size=2 
face=Calibri&gt;While this has given IT greater operational control and lower 
costs, it also can lead to increased risk. Each remote site that accesses the 
centralized data center creates a potential point of failure. If the new 
centralized location were to fail, all the applications and services housed 
therein would be unavailable and its impact - as measured in lost productivity 
and revenue - could be far greater.&lt;/FONT&gt; &lt;?xml:namespace prefix = o ns = 
"urn:schemas-microsoft-com:office:office" 
/&gt;&lt;o:p&gt;&lt;/o:p&gt;&lt;/FONT&gt;&lt;/SPAN&gt;&lt;/P&gt;&lt;img src="http://feeds.feedburner.com/~r/It-toolkitscom/~4/Y7gTnX1AxV4" height="1" width="1"/&gt;</description>
      <link>http://feedproxy.google.com/~r/It-toolkitscom/~3/Y7gTnX1AxV4/disasterplanning.htm</link>
      <dc:creator>webmaster</dc:creator>
      <pubDate>Sun, 12 Jul 2009 07:46:51 -0600</pubDate>
      <guid isPermaLink="false">tag:www.tristana.org,2009:2DBD0AD5-97EC-42BF-8B89-0D13AC57E1F4.40006.3222193403</guid>
      <category>disaster recovery</category>
      <category>business bontinuity</category>
      <category>business</category>
      <category>computers</category>
      <category>software</category>
      <category>security</category>
    <feedburner:origLink>http://www.it-toolkits.com/disasterplanning.htm</feedburner:origLink></item>
    <item>
      <title>Managing Productivity and Costs  in a Turbulent Economy</title>
      <description>&lt;P&gt;&lt;FONT size=2 face=Calibri&gt;There&amp;nbsp;have been&amp;nbsp;unprecedented events in 
the global markets that will have a profound impact on enterprises of all types. 
Enterprises need to take proactive measures to mitigate the risk of coming under 
severe financial pressure themselves. &lt;/FONT&gt;&lt;/P&gt;
&lt;P&gt;&lt;FONT size=2 face=Calibri&gt;&lt;A 
style="PADDING-BOTTOM: 1px; PADDING-LEFT: 1px; PADDING-RIGHT: 1px; PADDING-TOP: 1px" 
title="IT Internet Metrics" 
href="http://www.it-toolkits.com/metric_book.htm"&gt;&lt;FONT size=2&gt;&lt;IMG border=0 
alt="IT Internet Metrics" vspace=3 align=right 
src="http://www.it-toolkits.com/images/Metrics_IT_Internet.gif" width=85 
longDesc="IT Internet Metrics" height=110&gt;&lt;/FONT&gt;&lt;/A&gt;&lt;BR&gt;Is traditional "cost 
cutting"really the answer? Cost reduction is a promising solution to sustain 
profitability for nearly all organizations. However, the key to success is 
finding creative ways to prevent costs. &lt;/FONT&gt;&lt;/P&gt;
&lt;P&gt;&lt;FONT size=2 face=Calibri&gt;Metrics are&amp;nbsp;the way we see 
it.&amp;nbsp;&amp;nbsp;Metrics based solutions allow&amp;nbsp;enterprises to improve their 
understanding of the key drivers of profitability and enable them to develop a 
cost redistribution program that will ensure long-term financial viability. It 
is critical to identify the areas where cost can be&amp;nbsp;eliminated or reduced 
and to create and implement a formal cost review process. &lt;/FONT&gt;&lt;/P&gt;
&lt;P&gt;&lt;FONT size=2 face=Calibri&gt;Enterprises of all types are feeling the pressure 
as customers' disposable income decreases while trying to keep up with higher 
costs of living. Over the last several years, cost management strategies have 
become the focus of executive management due to global economic challenges. 
&lt;/FONT&gt;&lt;/P&gt;
&lt;P&gt;&lt;FONT size=2 face=Calibri&gt;These external drivers of cost management include: 
&lt;/FONT&gt;&lt;/P&gt;
&lt;UL&gt;
  &lt;LI&gt;&lt;FONT size=2 face=Calibri&gt;&lt;STRONG&gt;Marketplace Competition&lt;/STRONG&gt; - 
  competitors providing similar products at lower prices &lt;/FONT&gt;
  &lt;LI&gt;&lt;FONT size=2 face=Calibri&gt;&lt;STRONG&gt;Recession Fears&lt;/STRONG&gt;&amp;nbsp;- less 
  cash flow in the marketplace &lt;/FONT&gt;
  &lt;LI&gt;&lt;FONT size=2 face=Calibri&gt;&lt;STRONG&gt;Rising Production Costs&lt;/STRONG&gt; - 
  increasing cost of energy and material &lt;/FONT&gt;
  &lt;LI&gt;&lt;FONT size=2 face=Calibri&gt;&lt;STRONG&gt;Inflation&lt;/STRONG&gt; - declining value of 
  currency and/or rising prices of goods and services &lt;BR&gt;Increased &lt;/FONT&gt;
  &lt;LI&gt;&lt;FONT size=2 face=Calibri&gt;&lt;STRONG&gt;Investors and Boards of Directors 
  Pressures&lt;/STRONG&gt;&amp;nbsp;- missed revenue targets, mergers and 
  acquisitions&lt;/FONT&gt; &lt;/LI&gt;&lt;/UL&gt;&lt;img src="http://feeds.feedburner.com/~r/It-toolkitscom/~4/bYqsNKUAis0" height="1" width="1"/&gt;</description>
      <link>http://feedproxy.google.com/~r/It-toolkitscom/~3/bYqsNKUAis0/metric_book.htm</link>
      <dc:creator>webmaster</dc:creator>
      <pubDate>Tue, 30 Jun 2009 16:45:36 -0600</pubDate>
      <guid isPermaLink="false">tag:www.tristana.org,2009:1101BAB4-ACF6-499F-82CB-69BEE19704C4.39994.6924176968</guid>
      <category>productivity</category>
      <category>metrics</category>
      <category>economy</category>
      <category>cost management</category>
    <feedburner:origLink>http://www.it-toolkits.com/metric_book.htm</feedburner:origLink></item>
    <item>
      <title>ITSM Metrics</title>
      <description>&lt;P&gt;&lt;FONT size=2 face=Calibri&gt;IT Service Management Metrics are defined in the &lt;A 
href="http://www.it-toolkits.com/itsm.htm"&gt;ITSM Template&lt;/A&gt;.&lt;/FONT&gt;&lt;/P&gt;
&lt;P&gt;&lt;A href="http://www.it-toolkits.com/itsm.htm"&gt;&lt;IMG alt="ITSM Metrics" 
align=middle src="http://e-janco.com/images/itsm_metric.gif"&gt;&lt;/A&gt;&lt;/P&gt;
&lt;P&gt;&lt;FONT size=2 face=Calibri&gt;IT Service Management is possible only with client 
and IT agreement that service is being delivered.&amp;nbsp; The &lt;/FONT&gt;&lt;A 
href="http://www.it-toolkits.com/itsm.htm"&gt;&lt;FONT size=2 face=Calibri&gt;ITSM SOA 
Template &lt;/FONT&gt;&lt;/A&gt;&lt;FONT size=2 face=Calibri&gt;is the perfect 
solution.&lt;/FONT&gt;&lt;/P&gt;&lt;img src="http://feeds.feedburner.com/~r/It-toolkitscom/~4/PXl9tbUNv0o" height="1" width="1"/&gt;</description>
      <link>http://feedproxy.google.com/~r/It-toolkitscom/~3/PXl9tbUNv0o/itsm.htm</link>
      <dc:creator>webmaster</dc:creator>
      <pubDate>Sat, 20 Jun 2009 11:43:13 -0600</pubDate>
      <guid isPermaLink="false">tag:www.tristana.org,2009:24E5DD59-1F99-4EDD-9644-F9B104E06DEA.39984.4728173264</guid>
      <category>ITSM</category>
      <category>SOA</category>
      <category>help desk</category>
      <category>change management</category>
    <feedburner:origLink>http://www.it-toolkits.com/itsm.htm</feedburner:origLink></item>
    <item>
      <title>Setting Priorities With Tight Budgets</title>
      <description>&lt;P&gt;&lt;FONT size=2 face=Calibri&gt;Meet with each user groups executives and ask them 
if they could get only one project done, what it would be. The rule for the 
discussion: They describe their projects in terms of business change, not in 
terms of software requirements ("We need to improve productivity in the 
warehouse by picking items more efficiently," not "We need an inventory picking 
system enhancement.")&lt;/FONT&gt;&lt;/P&gt;
&lt;P&gt;&lt;FONT size=2 face=Calibri&gt;&lt;A 
href="http://www.it-toolkits.com/it_infrastructure.html"&gt;&lt;IMG border=0 
alt="IT Infrastructure Strategy Charter ISO" vspace=3 align=right 
src="http://www.it-toolkits.com/images/IT_Infrastructure_Strategy_Charter.jpg"&gt;&lt;/A&gt;Next, 
call a meeting with your business analysts. Walk them through the full list, 
then parcel out the requests based on each analyst's expertise and ability to 
get along with the various execs. In this discussion, let them know you're 
looking for quick solutions that are good enough, not elegant solutions that 
will withstand the test of time. Their job is to figure out how to get each exec 
most of the improvement they're looking for and quickly, not all of the 
improvements they'd like done the "right way."&lt;/FONT&gt;&lt;/P&gt;
&lt;P&gt;&lt;FONT size=2 face=Calibri&gt;This means that if a twice-a-day batch extract 
into&amp;nbsp;Excel file&amp;nbsp;works, there is&amp;nbsp;no need to create a real-time 
SOA-driven interface. It means that a once-a-night dump-and-load into Excel 
might be a better answer than enhancing the data warehouse and its business 
intelligence interface.&lt;/FONT&gt;&lt;/P&gt;
&lt;P&gt;&lt;FONT size=2 face=Calibri&gt;It might mean nothing more than teaching their 
staff how to assign tasks to each other using plain-vanilla existing software, 
instead of deploying a full-blown, enterprise-scale integrated project 
management solution.&lt;/FONT&gt;&lt;/P&gt;&lt;img src="http://feeds.feedburner.com/~r/It-toolkitscom/~4/pcnEededpmA" height="1" width="1"/&gt;</description>
      <link>http://feedproxy.google.com/~r/It-toolkitscom/~3/pcnEededpmA/it_infrastructure.html</link>
      <dc:creator>webmaster</dc:creator>
      <pubDate>Tue, 16 Jun 2009 14:07:01 -0600</pubDate>
      <guid isPermaLink="false">tag:www.tristana.org,2009:60CE2419-BB19-44F0-A8BC-45AFED6E1EE8.39980.5855951852</guid>
      <category>Application Development</category>
      <category>Strategy</category>
      <category>Priorities</category>
    <feedburner:origLink>http://www.it-toolkits.com/it_infrastructure.html</feedburner:origLink></item>
    <item>
      <title>CIO Need to Hire and Develop IT Staff</title>
      <description>&lt;P style="MARGIN: 0in 0in 10pt" class=MsoNormal&gt;&lt;FONT size=2 face=Calibri&gt;&lt;IMG 
border=0 alt="IT Job Descriptions" align=right 
src="http://it-toolkits.com/images/jobdescriptions.gif" width=92 
longDesc="IT Job Descriptions" height=117&gt;Successful CIOs are utilizing 
sophisticated, &lt;A href="http://it-toolkits.com/job.htm"&gt;aggressive hiring 
&lt;/A&gt;tactics to acquire the most desirable personnel wherever they may be, while 
at the same time putting extensive emphasis on retaining and developing internal 
talent.&lt;/FONT&gt;&lt;/P&gt;
&lt;P style="MARGIN: 0in 0in 10pt" class=MsoNormal&gt;&lt;FONT size=2 face=Calibri&gt;This 
is not easy given the current economic situation. &lt;SPAN 
style="mso-spacerun: yes"&gt;&amp;nbsp;&lt;/SPAN&gt;Developing an adequate in-house talent 
pool demands more than a simple training program for employees' development. 
Establishing a strong, predictable internal talent pipeline requires:&lt;/FONT&gt;&lt;/P&gt;
&lt;UL&gt;
  &lt;LI&gt;
  &lt;DIV style="MARGIN: 0in 0in 10pt" class=MsoNormal&gt;&lt;FONT size=2 
  face=Calibri&gt;Clarity of role and expected performance&lt;/FONT&gt;&lt;/DIV&gt;&lt;/LI&gt;
  &lt;LI&gt;
  &lt;DIV style="MARGIN: 0in 0in 10pt" class=MsoNormal&gt;&lt;FONT size=2 
  face=Calibri&gt;Management of employees at every level&lt;/FONT&gt;&lt;/DIV&gt;&lt;/LI&gt;
  &lt;LI&gt;
  &lt;DIV style="MARGIN: 0in 0in 10pt" class=MsoNormal&gt;&lt;FONT size=2 
  face=Calibri&gt;Guided training, education, and career planning&lt;/FONT&gt;&lt;/DIV&gt;&lt;/LI&gt;
  &lt;LI&gt;
  &lt;DIV style="MARGIN: 0in 0in 10pt" class=MsoNormal&gt;&lt;FONT size=2 
  face=Calibri&gt;Assignment of eligible staff to the most exciting projects to 
  motivate them and ensure a satisfying work 
experience&lt;/FONT&gt;&lt;/DIV&gt;&lt;/LI&gt;&lt;/UL&gt;&lt;img src="http://feeds.feedburner.com/~r/It-toolkitscom/~4/fNbMOPyT9bE" height="1" width="1"/&gt;</description>
      <link>http://feedproxy.google.com/~r/It-toolkitscom/~3/fNbMOPyT9bE/job.htm</link>
      <dc:creator>webmaster</dc:creator>
      <pubDate>Wed, 10 Jun 2009 13:24:34 -0600</pubDate>
      <guid isPermaLink="false">tag:www.tristana.org,2009:1F8D7A8C-0D35-4FD2-8EF3-E0A8C7E8EF31.39974.5567841898</guid>
      <category>CIO</category>
      <category>Employment</category>
      <category>Career</category>
      <category>staffing</category>
    <feedburner:origLink>http://it-toolkits.com/job.htm</feedburner:origLink></item>
    <item>
      <title>IT Metrics Key to Success in Troubled Times</title>
      <description>&lt;P style="MARGIN: 6pt 0in" class=MsoNormal&gt;&lt;FONT size=2 face=Calibri&gt;&lt;A 
href="http://www.it-toolkits.com/metric_book.htm"&gt;&lt;IMG alt="IT Metrics" 
align=right 
src="http://www.it-toolkits.com/images/Metrics_IT_Internet.gif"&gt;&lt;/A&gt;You cannot 
manage what you do not &lt;A 
href="http://www.it-toolkits.com/metric_book.htm"&gt;measure&lt;/A&gt;. In addition, once 
you measure you modify behavior. Yet many organizations do a very poor job (or 
no job at all) of measuring the business value of their IT investments; but 
maximizing the business value of IT investments is the primary objective of good 
IT governance. A number of formal measurement methodologies exist for measuring 
the business value of IT. Simple ROI or other financial metrics are not good 
enough. By employing a consistent, repeatable, credible methodology, that both 
the business users and IT are held accountable for and that measures projected 
business value as well as the actual value delivered, organizations can 
significantly improve their IT investment returns.&lt;/FONT&gt;&lt;/P&gt;
&lt;P style="MARGIN: 6pt 0in" class=MsoNormal&gt;&lt;FONT size=2 face=Calibri&gt;Many IT 
organizations are under increasing pressure from the board of directors, 
executive management, and business unit managers to demonstrate and &lt;A 
href="http://www.it-toolkits.com/metric_book.htm"&gt;improve the business value 
&lt;/A&gt;of their IT investments. However, IT organizations still struggle to measure 
business value. Many of the attempts to do so have been focused on ROI measures 
at the front end as part of developing a business case for the IT portfolios 
proposed investments - but these are only estimates of expected business value. 
Actual delivered business value can only be measured by taking a life-cycle 
approach, working with the business to measure actual benefits after the project 
is complete. &lt;/FONT&gt;&lt;/P&gt;
&lt;P style="MARGIN: 6pt 0in" class=MsoNormal&gt;&lt;FONT size=2 face=Calibri&gt;Firms that 
strive for best practice in IT portfolio management need to apply a credible 
standard methodology across the enterprise to measure the business value of 
investments, both when proposed and when delivered. The good news is that a 
number of IT value methodologies have emerged that can be employed in the 
portfolio management process. The key is to adopt one and begin using 
it.&lt;/FONT&gt;&lt;/P&gt;&lt;img src="http://feeds.feedburner.com/~r/It-toolkitscom/~4/bYqsNKUAis0" height="1" width="1"/&gt;</description>
      <link>http://feedproxy.google.com/~r/It-toolkitscom/~3/bYqsNKUAis0/metric_book.htm</link>
      <dc:creator>webmaster</dc:creator>
      <pubDate>Thu, 04 Jun 2009 23:50:49 -0600</pubDate>
      <guid isPermaLink="false">tag:www.tristana.org,2009:EB7B0255-A437-4198-AF0D-32F08B0AA04F.39968.9921928009</guid>
      <category>metrics</category>
      <category>SOA</category>
      <category>ITSM</category>
      <category>ITIL</category>
    <feedburner:origLink>http://www.it-toolkits.com/metric_book.htm</feedburner:origLink></item>
    <item>
      <title>IT Strategy is Based on a Grounded Infrastructure</title>
      <description>&lt;P style="MARGIN: 6pt 0in" class=MsoNormal&gt;&lt;FONT size=2 face=Calibri&gt;If 
companies are going to grow into entities that are truly greater than the sum of 
their parts, they need to respond faster and smarter to market challenges with 
better decision-making capabilities. One vital concern, which is often 
overlooked in discussions of information visibility, is the need for stringent 
alignment of departmental objectives with corporate strategy.&lt;/FONT&gt;&lt;/P&gt;
&lt;P style="MARGIN: 6pt 0in" class=MsoNormal&gt;&lt;FONT size=2 face=Calibri&gt;&lt;A 
href="http://www.it-toolkits.com/it_infrastructure.html"&gt;&lt;IMG 
alt="IT Strategy and Charter" align=right 
src="http://www.it-toolkits.com/images/IT_Infrastructure_Strategy_Charter.jpg"&gt;&lt;/A&gt;Business 
activity alignment is the ability to take your theories and put them into 
practice - in essence, taking the strategic plan and translating it into 
tactical steps. This results in more clearly defined executive roles, as well as 
an enhanced ability to leverage technology towards growth.&lt;/FONT&gt;&lt;/P&gt;
&lt;P style="MARGIN: 6pt 0in" class=MsoNormal&gt;&lt;FONT size=2 face=Calibri&gt;Additional 
business benefits include achieving a balance of cost and investment towards 
organizational goals; a balance between internal limits and external growth; 
enhanced collaboration for better decisions and departmental alignment; and a 
360-degree view of customers for better customer experiences as well as 
marketing and sales efforts.&lt;/FONT&gt;&lt;/P&gt;
&lt;P style="MARGIN: 6pt 0in" class=MsoNormal&gt;&lt;FONT size=2 face=Calibri&gt;To ensure 
alignment, management should focus on the development of a common set of metrics 
within the organization, which naturally requires a common set of definitions. 
Typically, different parts of the organization develop metrics specific to 
themselves and their purposes - resulting in a lack of consistency in reporting 
and an inability to aggregate information to senior management. According to a 
2007 report 57 percent of companies do not have a common set of metrics to work 
with.&lt;/FONT&gt;&lt;/P&gt;
&lt;P style="MARGIN: 6pt 0in" class=MsoNormal&gt;&lt;FONT size=2 face=Calibri&gt;The 
challenges become apparent when management tries to aggregate departmental 
information to make enterprise decisions. A lack of consistent definitions and 
metrics makes it particularly difficult for management to determine which way 
alignment needs to tilt, if at all. One caveat: small and midsize companies must 
strike a balance between letting groups identify and define the best metrics for 
themselves versus defining metrics in the best interests of the organization as 
a whole.&lt;/FONT&gt;&lt;/P&gt;
&lt;P style="MARGIN: 6pt 0in" class=MsoNormal&gt;&lt;FONT size=2 face=Calibri&gt;The result 
of strict alignment of activities with corporate strategy is that individual 
departments are no longer paying lip service to the business plan; instead, it 
serves as a coherent action plan, with all cogs working toward the same 
objective instead of grinding the machine to a halt.&lt;/FONT&gt;&lt;/P&gt;&lt;img src="http://feeds.feedburner.com/~r/It-toolkitscom/~4/pcnEededpmA" height="1" width="1"/&gt;</description>
      <link>http://feedproxy.google.com/~r/It-toolkitscom/~3/pcnEededpmA/it_infrastructure.html</link>
      <dc:creator>webmaster</dc:creator>
      <pubDate>Wed, 03 Jun 2009 12:48:13 -0600</pubDate>
      <guid isPermaLink="false">tag:www.tristana.org,2009:C88433E7-86A9-4E3E-BFF7-45784005855B.39967.5294440856</guid>
      <category>Strategic planning</category>
      <category>CIO</category>
      <category>business</category>
      <category>infrastructure</category>
      <category>charter</category>
    <feedburner:origLink>http://www.it-toolkits.com/it_infrastructure.html</feedburner:origLink></item>
    <item>
      <title>Secuitiy Audit Starting Points</title>
      <description>&lt;P style="MARGIN: 0in 0in 0pt" class=MsoNormal&gt;&lt;FONT size=2 face=Calibri&gt;When 
conducting a security audit there are some common areas that should be 
reviewed.&lt;SPAN style="mso-spacerun: yes"&gt;&amp;nbsp; &lt;/SPAN&gt;Included are:&lt;/FONT&gt;&lt;/P&gt;
&lt;UL&gt;
  &lt;LI&gt;
  &lt;DIV style="MARGIN: 0in 0in 0pt" class=MsoNormal&gt;&lt;FONT size=2 
  face=Calibri&gt;&lt;STRONG&gt;Computer and network passwords&lt;/STRONG&gt;. Is there a log 
  of all people with passwords (and what type). How secure is this ACL list, and 
  how strong are the passwords currently in use?&lt;/FONT&gt;&lt;/DIV&gt;&lt;/LI&gt;
  &lt;LI&gt;
  &lt;DIV style="MARGIN: 0in 0in 0pt" class=MsoNormal&gt;&lt;FONT size=2 face=Calibri&gt;
  &lt;DIV style="MARGIN: 0in 0in 0pt" class=MsoNormal&gt;&lt;FONT size=2 
  face=Calibri&gt;&lt;STRONG&gt;Emails.&lt;/STRONG&gt; Are spam filters in place? Do employees 
  need to be educated on how to spot potential spam and phishing emails? Is 
  there a company policy that outgoing emails to clients not have certain types 
  of hyperlinks in them?&lt;/FONT&gt;&lt;/DIV&gt;&lt;/FONT&gt;&lt;/DIV&gt;&lt;/LI&gt;
  &lt;LI&gt;
  &lt;DIV style="MARGIN: 0in 0in 0pt" class=MsoNormal&gt;&lt;FONT size=2 face=Calibri&gt;
  &lt;DIV style="MARGIN: 0in 0in 0pt" class=MsoNormal&gt;&lt;STRONG&gt;Physical 
  assets&lt;/STRONG&gt;. Can computers or laptops be picked up and removed from the 
  premises by visitors or even employees?&lt;/FONT&gt;&lt;/DIV&gt;&lt;/DIV&gt;&lt;/LI&gt;
  &lt;LI&gt;
  &lt;DIV style="MARGIN: 0in 0in 0pt" class=MsoNormal&gt;&lt;FONT size=2 
  face=Calibri&gt;&lt;STRONG&gt;Records of physical assets&lt;/STRONG&gt;. Do they exist? Are 
  they backed up?&lt;/FONT&gt;&lt;/DIV&gt;&lt;/LI&gt;
  &lt;LI&gt;
  &lt;DIV style="MARGIN: 0in 0in 0pt" class=MsoNormal&gt;&lt;FONT size=2 
  face=Calibri&gt;&lt;STRONG&gt;Data backups&lt;/STRONG&gt;. What backups of virtual assets 
  exist, how are they backed up, where are the backups kept, and who conducts 
  the backups?&lt;/FONT&gt;&lt;/DIV&gt;&lt;/LI&gt;
  &lt;LI&gt;
  &lt;DIV style="MARGIN: 0in 0in 0pt" class=MsoNormal&gt;&lt;FONT size=2 
  face=Calibri&gt;&lt;STRONG&gt;Logging of data access&lt;/STRONG&gt;. Each time someone 
  accesses some data, is this logged, along with who, what, when, where, 
  etc.?&lt;/FONT&gt;&lt;/DIV&gt;&lt;/LI&gt;
  &lt;LI&gt;
  &lt;DIV style="MARGIN: 0in 0in 0pt" class=MsoNormal&gt;&lt;FONT size=2 
  face=Calibri&gt;&lt;STRONG&gt;Access to sensitive customer data&lt;/STRONG&gt;, e.g., credit 
  card info. Who has access? How can access be controlled? Can this information 
  be accessed from outside the company premises?&lt;/FONT&gt;&lt;/DIV&gt;&lt;/LI&gt;
  &lt;LI&gt;
  &lt;DIV style="MARGIN: 0in 0in 0pt" class=MsoNormal&gt;&lt;FONT size=2 
  face=Calibri&gt;&lt;STRONG&gt;Access to client lists&lt;/STRONG&gt;. Does the website allow 
  backdoor access into the client database? Can it be hacked?&lt;/FONT&gt;&lt;/DIV&gt;&lt;/LI&gt;
  &lt;LI&gt;
  &lt;DIV style="MARGIN: 0in 0in 0pt" class=MsoNormal&gt;&lt;FONT size=2 
  face=Calibri&gt;&lt;STRONG&gt;Long-distance calling&lt;/STRONG&gt;. Are long-distance calls 
  restricted, or is it a free-for-all? Should it be 
restricted?&lt;/FONT&gt;&lt;/DIV&gt;&lt;/LI&gt;&lt;/UL&gt;&lt;img src="http://feeds.feedburner.com/~r/It-toolkitscom/~4/A6v2OUnJzoM" height="1" width="1"/&gt;</description>
      <link>http://feedproxy.google.com/~r/It-toolkitscom/~3/A6v2OUnJzoM/securityauditprogram.html</link>
      <dc:creator>webmaster</dc:creator>
      <pubDate>Tue, 26 May 2009 03:16:12 -0600</pubDate>
      <guid isPermaLink="false">tag:www.tristana.org,2009:0E8943D8-1DA2-43DF-9E22-2D900B3C72B5.39959.1343458912</guid>
    <feedburner:origLink>http://it-toolkits.com/securityauditprogram.html</feedburner:origLink></item>
    <item>
      <title>Government Computers Hit by Virus Attack</title>
      <description>&lt;P&gt;&lt;FONT size=2 face=Calibri&gt;WASHINGTON (AP) - Law enforcement computers were 
struck by a Mystery &lt;A href="http://www.it-toolkits.com/Security.htm"&gt;computer 
virus&lt;/A&gt;, forcing the FBI and the U.S. Marshals to shut down part of their 
networks as a precaution.&lt;/FONT&gt;&lt;/P&gt;
&lt;P&gt;&lt;FONT size=2 face=Calibri&gt;The U.S. Marshals confirmed it &lt;A 
href="http://www.it-toolkits.com/Security.htm"&gt;disconnected &lt;/A&gt;from the Justice 
Department's computers as a protective measure after being hit by the virus; an 
FBI official said only that that agency was experiencing similar issues and was 
working on the problem.&lt;/FONT&gt;&lt;/P&gt;
&lt;P&gt;&lt;FONT size=2 face=Calibri&gt;"We too are evaluating a network issue on our 
external, unclassified network that's affecting several government agencies," 
said FBI spokesman Mike Kortan. He did not elaborate or identify the other 
agencies.&lt;/FONT&gt;&lt;/P&gt;
&lt;P&gt;&lt;FONT size=2 face=Calibri&gt;Marshals spokeswoman Nikki Credic said the agency's 
computer problem began Thursday morning. The FBI began experiencing similar 
problems earlier.&lt;/FONT&gt;&lt;/P&gt;
&lt;P&gt;&lt;FONT size=2 face=Calibri&gt;"At no time was data compromised," said Credic. The 
type of virus and its origin were not determined.&lt;/FONT&gt;&lt;/P&gt;
&lt;P&gt;&lt;FONT size=2 face=Calibri&gt;In addition to their external networks, most 
federal law enforcement agencies have an internal-only network to prevent 
cyber-snoopers from sensitive data.&lt;/FONT&gt;&lt;/P&gt;
&lt;P&gt;&lt;FONT size=2 face=Calibri&gt;In this incident, the Marshals Service shut down 
its Internet access and some e-mail while staff worked on the 
problem.&lt;/FONT&gt;&lt;/P&gt;&lt;img src="http://feeds.feedburner.com/~r/It-toolkitscom/~4/BzuejSQEItk" height="1" width="1"/&gt;</description>
      <link>http://feedproxy.google.com/~r/It-toolkitscom/~3/BzuejSQEItk/Security.htm</link>
      <dc:creator>webmaster</dc:creator>
      <pubDate>Fri, 22 May 2009 10:33:43 -0600</pubDate>
      <guid isPermaLink="false">tag:www.tristana.org,2009:0EB089C4-7A4A-4E77-838B-AFA4E40D79F9.39955.4384979861</guid>
      <category>Security</category>
      <category>virus</category>
      <category>government</category>
    <feedburner:origLink>http://www.it-toolkits.com/Security.htm</feedburner:origLink></item>
    <item>
      <title>Productivty Improvements Will Drive IT's Future Growth</title>
      <description>&lt;P style="MARGIN: 6pt 0in" class=MsoNormal&gt;&lt;FONT size=2 face=Calibri&gt;Microsoft 
CEO Steve Ballmer told &lt;A 
href="http://www.it-toolkits.com/Salary.php"&gt;developers &lt;/A&gt;in India that growth 
will come from higher productivity and innovation when the economy begins to 
recover. It is not clear when that recovery will take place but he added that 
the IT industry will have a starring role to play in that recovery as customers 
focus on improving productivity and innovation.&lt;/FONT&gt;&lt;/P&gt;
&lt;P style="MARGIN: 6pt 0in" class=MsoNormal&gt;&lt;FONT size=2 face=Calibri&gt;According 
to Ballmer, the global economy is being "reset" in a "once in a lifetime" type 
of economic change. IT accounts for 50% of capital expenditure in the 
U.S.&lt;/FONT&gt;&lt;/P&gt;&lt;img src="http://feeds.feedburner.com/~r/It-toolkitscom/~4/wmWWUA0Yy4w" height="1" width="1"/&gt;</description>
      <link>http://feedproxy.google.com/~r/It-toolkitscom/~3/wmWWUA0Yy4w/Salary.php</link>
      <dc:creator>webmaster</dc:creator>
      <pubDate>Mon, 18 May 2009 22:12:55 -0600</pubDate>
      <guid isPermaLink="false">tag:www.tristana.org,2009:4A0AAB19-FC2F-48CA-809B-FAC22D67201D.39951.9235526968</guid>
      <category>Productivity</category>
      <category>employment</category>
      <category>recovery</category>
    <feedburner:origLink>http://www.it-toolkits.com/Salary.php</feedburner:origLink></item>
    <item>
      <title>CIOs Change Focus of Staffing Requirments</title>
      <description>&lt;P style="LINE-HEIGHT: 15.6pt; MARGIN: 4.5pt 3.75pt; BACKGROUND: white" 
class=MsoNormal&gt;&lt;SPAN 
style="FONT-FAMILY: 'Helvetica','sans-serif'; FONT-SIZE: 9.5pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: 'Times New Roman'; mso-bidi-font-style: normal"&gt;&lt;FONT 
size=2&gt;&lt;FONT face=Calibri&gt;With the recent changes in the economy, many CIO are 
focusing staffing requirements on factors 
like:&lt;o:p&gt;&lt;/o:p&gt;&lt;/FONT&gt;&lt;/FONT&gt;&lt;/SPAN&gt;&lt;/P&gt;
&lt;UL&gt;
  &lt;LI&gt;
  &lt;DIV style="LINE-HEIGHT: 15.6pt; MARGIN: 4.5pt 3.75pt; BACKGROUND: white" 
  class=MsoNormal&gt;&lt;SPAN 
  style="FONT-FAMILY: 'Helvetica','sans-serif'; FONT-SIZE: 9.5pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: 'Times New Roman'; mso-bidi-font-style: normal"&gt;&lt;FONT 
  size=2 face=Calibri&gt;.&lt;/FONT&gt;&lt;A 
  href="http://www.e-janco.com/Infrastructure.html"&gt;&lt;FONT size=2&gt;&lt;FONT 
  face=Calibri&gt;&lt;STRONG&gt;&lt;U&gt;NET, Java, PHP&lt;/U&gt;&lt;/STRONG&gt; &lt;/FONT&gt;&lt;/FONT&gt;&lt;/A&gt;&lt;FONT 
  size=2&gt;&lt;FONT face=Calibri&gt;&lt;SPAN style="mso-spacerun: yes"&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;SPAN 
  style="mso-spacerun: yes"&gt;&amp;nbsp;&lt;/SPAN&gt;- It is not enough to know the core 
  languages. As projects encompass disparate functionality, IT professionals 
  need to know the big 3 of Web 2.0.&lt;o:p&gt;&lt;/o:p&gt;&lt;/FONT&gt;&lt;/FONT&gt;&lt;/SPAN&gt;&lt;/DIV&gt;
  &lt;LI&gt;
  &lt;DIV style="LINE-HEIGHT: 15.6pt; MARGIN: 4.5pt 3.75pt; BACKGROUND: white" 
  class=MsoNormal&gt;&lt;SPAN 
  style="FONT-FAMILY: 'Helvetica','sans-serif'; FONT-SIZE: 9.5pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: 'Times New Roman'; mso-bidi-font-style: normal"&gt;&lt;A 
  href="http://www.e-janco.com/Infrastructure.html"&gt;&lt;FONT size=2&gt;&lt;FONT 
  face=Calibri&gt;&lt;STRONG&gt;&lt;U&gt;Rich Graphical Internet Applications&lt;/U&gt;&lt;/STRONG&gt; 
  &lt;/FONT&gt;&lt;/FONT&gt;&lt;/A&gt;&lt;FONT size=2&gt;&lt;FONT face=Calibri&gt;- Flash is suddenly being 
  used for more than just animations of politicians singing goofy songs. Flash 
  has also sprouted additional functionality in the form or Flex and AIR. 
  Flash's competitors, such as JavaFx and Silverlight, are also upping the ante 
  on features and performance. To make things even more complicated, HTML 5 is 
  incorporating all sorts of functionality, including database 
  connectivity.&lt;o:p&gt;&lt;/o:p&gt;&lt;/FONT&gt;&lt;/FONT&gt;&lt;/SPAN&gt;&lt;/DIV&gt;
  &lt;LI&gt;
  &lt;DIV style="MARGIN: 3.75pt; BACKGROUND: white; mso-outline-level: 3" 
  class=MsoNormal&gt;&lt;A href="http://www.e-janco.com/Infrastructure.html"&gt;&lt;FONT 
  size=2&gt;&lt;FONT face=Calibri&gt;&lt;STRONG&gt;&lt;U&gt;Web Based Application 
  development&lt;/U&gt;&lt;/STRONG&gt; &lt;/FONT&gt;&lt;/FONT&gt;&lt;/A&gt;&lt;FONT size=2 face=Calibri&gt;- 
  Management is demanding more and needs staff who really knows how to work with 
  the underlying technology at a "hand code" level. &lt;/FONT&gt;&lt;/DIV&gt;
  &lt;LI&gt;
  &lt;DIV style="MARGIN: 3.75pt; BACKGROUND: white; mso-outline-level: 3" 
  class=MsoNormal&gt;&lt;A href="http://www.e-janco.com/Infrastructure.html"&gt;&lt;FONT 
  size=2&gt;&lt;FONT face=Calibri&gt;&lt;STRONG&gt;&lt;U&gt;Web services&lt;/U&gt;&lt;/STRONG&gt; 
  &lt;/FONT&gt;&lt;/FONT&gt;&lt;/A&gt;&lt;FONT size=2 face=Calibri&gt;- IT groups who cannot work with 
  Web services will find themselves relegated to legacy and maintenance 
  roles.&lt;/FONT&gt;&lt;/DIV&gt;
  &lt;LI&gt;
  &lt;DIV style="MARGIN: 3.75pt; BACKGROUND: white; mso-outline-level: 3" 
  class=MsoNormal&gt;&lt;A href="http://www.e-janco.com/Infrastructure.html"&gt;&lt;FONT 
  size=2&gt;&lt;FONT face=Calibri&gt;&lt;STRONG&gt;&lt;U&gt;People skills&lt;/U&gt;&lt;/STRONG&gt; 
  &lt;/FONT&gt;&lt;/FONT&gt;&lt;/A&gt;&lt;FONT size=2 face=Calibri&gt;- Developers are being brought 
  into more and more non-development meetings and processes to provide feedback. 
  For example: the CFO cannot change the accounting rules without working with 
  IT to update the systems; an operations manager cannot change a call center 
  process without IT updating the CRM workflow. IT groups that can meet these 
  challenges will be much more valuable to their employers&amp;nbsp;- and highly 
  sought after in the job market.&lt;/FONT&gt;&lt;/DIV&gt;
  &lt;LI&gt;
  &lt;DIV style="MARGIN: 3.75pt; BACKGROUND: white; mso-outline-level: 3" 
  class=MsoNormal&gt;&lt;A href="http://www.e-janco.com/Infrastructure.html"&gt;&lt;FONT 
  size=2&gt;&lt;FONT face=Calibri&gt;&lt;STRONG&gt;&lt;U&gt;New programming languages&lt;/U&gt;&lt;/STRONG&gt; 
  &lt;/FONT&gt;&lt;/FONT&gt;&lt;/A&gt;&lt;FONT size=2 face=Calibri&gt;- Languages like Ruby, Python, F#, 
  and Groovy are not mainstream &amp;nbsp; but the ideas in them are. For example, 
  the LINQ system in Microsoft's .NET is a direct descendent of functional 
  programming techniques. Both Ruby and Python are becoming hot in some sectors, 
  thanks to the Rails framework and Silverlight, respectively. &lt;/FONT&gt;&lt;/DIV&gt;
  &lt;LI&gt;
  &lt;DIV style="MARGIN: 3.75pt; BACKGROUND: white; mso-outline-level: 3" 
  class=MsoNormal&gt;&lt;A href="http://www.e-janco.com/Infrastructure.html"&gt;&lt;FONT 
  size=2&gt;&lt;FONT face=Calibri&gt;&lt;STRONG&gt;&lt;U&gt;Flexible Methodologies&lt;/U&gt;&lt;/STRONG&gt; 
  &lt;/FONT&gt;&lt;/FONT&gt;&lt;/A&gt;&lt;FONT size=2 face=Calibri&gt;- Many CIO are either adopting 
  flexible SDM or running proof-of-concept experiments. IT groups with a proven 
  track record of understanding and succeeding in a flexible SDM environment is 
  a critical success factor.&lt;/FONT&gt;&lt;/DIV&gt;
  &lt;LI&gt;
  &lt;DIV style="MARGIN: 3.75pt; BACKGROUND: white; mso-outline-level: 3" 
  class=MsoNormal&gt;&lt;A href="http://www.e-janco.com/Infrastructure.html"&gt;&lt;FONT 
  size=2&gt;&lt;FONT face=Calibri&gt;&lt;STRONG&gt;&lt;U&gt;Enterprise Operational 
  knowledge&lt;/U&gt;&lt;/STRONG&gt; &lt;/FONT&gt;&lt;/FONT&gt;&lt;/A&gt;&lt;FONT size=2 face=Calibri&gt;- 
  Hand-in-hand with flexible SDM methodologies, development teams are 
  increasingly being viewed as collaborators in the definition of projects. This 
  means that IT groups who understand the enterprise problem are able to 
  contribute to the project in a highly visible, valuable way. &lt;/FONT&gt;&lt;/DIV&gt;
  &lt;LI&gt;
  &lt;DIV style="MARGIN: 3.75pt; BACKGROUND: white; mso-outline-level: 3" 
  class=MsoNormal&gt;&lt;A href="http://www.e-janco.com/Infrastructure.html"&gt;&lt;FONT 
  size=2&gt;&lt;FONT face=Calibri&gt;&lt;STRONG&gt;&lt;U&gt;Change Control and IT Service 
  Management&lt;/U&gt;&lt;/STRONG&gt; &lt;/FONT&gt;&lt;/FONT&gt;&lt;/A&gt;&lt;FONT size=2 face=Calibri&gt;- &lt;SPAN 
  style="mso-spacerun: yes"&gt;&amp;nbsp;&lt;/SPAN&gt;Thanks to the development of new, 
  integrated stacks, like the Microsoft Visual Studio Team System, and the 
  explosion in availability of high quality, open source environments, 
  organizations without these tools are becoming much less common. &lt;/FONT&gt;&lt;/DIV&gt;
  &lt;LI&gt;
  &lt;DIV style="MARGIN: 3.75pt; BACKGROUND: white; mso-outline-level: 3" 
  class=MsoNormal&gt;&lt;A href="http://www.e-janco.com/Infrastructure.html"&gt;&lt;FONT 
  size=2&gt;&lt;FONT face=Calibri&gt;&lt;STRONG&gt;&lt;U&gt;Mobile development&lt;/U&gt;&lt;/STRONG&gt; 
  &lt;/FONT&gt;&lt;/FONT&gt;&lt;/A&gt;&lt;FONT size=2 face=Calibri&gt;- In 2008, mobile development left 
  the launch pad, and over the next five years, it will become increasingly 
  important. There are, of course, different approaches to mobile development: 
  Web applications designed to work on mobile devices, RIAs aimed at that 
  market, and applications that run directly on the devices. Regardless of which 
  of these paths you choose, adding mobile development to your skill set will 
  ensure that you are in demand for the 
future.&lt;/FONT&gt;&lt;/DIV&gt;&lt;/LI&gt;&lt;/UL&gt;&lt;img src="http://feeds.feedburner.com/~r/It-toolkitscom/~4/Gezp-vDBSaE" height="1" width="1"/&gt;</description>
      <link>http://feedproxy.google.com/~r/It-toolkitscom/~3/Gezp-vDBSaE/Job_Book.htm</link>
      <dc:creator>webmaster</dc:creator>
      <pubDate>Wed, 06 May 2009 05:11:28 -0600</pubDate>
      <guid isPermaLink="false">tag:www.tristana.org,2009:1FB10F46-A537-40A5-8798-46578F3E71C6.39939.2124843982</guid>
      <category>CIO</category>
      <category>Employment</category>
      <category>Career</category>
      <category>staffing</category>
    <feedburner:origLink>http://www.e-janco.com/Job_Book.htm</feedburner:origLink></item>
    <item>
      <title>Rules of Engagement for Implementation of Social Networks</title>
      <description>&lt;P style="MARGIN: 0in 0in 0pt" class=MsoNormal&gt;&lt;FONT size=2 face=Calibri&gt;Rules 
of Engagement for Corporate Implementation of Social Networks&lt;/FONT&gt;&lt;/P&gt;
&lt;P style="MARGIN: 0in 0in 0pt" class=MsoNormal&gt;&lt;O:P&gt;&lt;FONT size=2 
face=Calibri&gt;&lt;/FONT&gt;&lt;/O:P&gt;&lt;/P&gt;
&lt;OL style="MARGIN-TOP: 0in" type=1&gt;
  &lt;LI style="MARGIN: 0in 0in 0pt; mso-list: l0 level1 lfo1" class=MsoNormal&gt;&lt;A 
  href="http://it-toolkits.com/it_infrastructure.html"&gt;&lt;FONT size=2&gt;&lt;FONT 
  face=Calibri&gt;&lt;STRONG&gt;Try out the 
  applications&lt;/STRONG&gt;&amp;nbsp;&lt;/FONT&gt;&lt;/FONT&gt;&lt;/A&gt;&lt;FONT size=2 face=Calibri&gt;- A 
  first step is to see the features and functions the existing social 
  networks.&lt;SPAN style="mso-spacerun: yes"&gt;&amp;nbsp; &lt;/SPAN&gt;This includes: &lt;/FONT&gt;
  &lt;UL style="MARGIN-TOP: 0in" type=disc&gt;
    &lt;LI style="MARGIN: 0in 0in 0pt; mso-list: l0 level2 lfo1" 
    class=MsoNormal&gt;&lt;FONT size=2&gt;&lt;FONT face=Calibri&gt;&lt;SPAN 
    style="LETTER-SPACING: -0.4pt"&gt;Blogger&lt;/SPAN&gt; &lt;/FONT&gt;&lt;/FONT&gt;
    &lt;LI style="MARGIN: 0in 0in 0pt; mso-list: l0 level2 lfo1" 
    class=MsoNormal&gt;&lt;SPAN style="LETTER-SPACING: -0.4pt"&gt;&lt;FONT size=2 
    face=Calibri&gt;Facebook &lt;/FONT&gt;&lt;/SPAN&gt;
    &lt;LI style="MARGIN: 0in 0in 0pt; mso-list: l0 level2 lfo1" 
    class=MsoNormal&gt;&lt;FONT size=2&gt;&lt;FONT face=Calibri&gt;&lt;SPAN 
    style="LETTER-SPACING: -0.4pt"&gt;Linkedln&lt;/SPAN&gt; &lt;/FONT&gt;&lt;/FONT&gt;
    &lt;LI style="MARGIN: 0in 0in 0pt; mso-list: l0 level2 lfo1" 
    class=MsoNormal&gt;&lt;FONT size=2&gt;&lt;FONT face=Calibri&gt;&lt;SPAN 
    style="LETTER-SPACING: -0.4pt"&gt;Twitter&lt;/SPAN&gt; &lt;/FONT&gt;&lt;/FONT&gt;
    &lt;LI style="MARGIN: 0in 0in 0pt; mso-list: l0 level2 lfo1" 
    class=MsoNormal&gt;&lt;FONT size=2&gt;&lt;FONT face=Calibri&gt;&lt;SPAN 
    style="LETTER-SPACING: -0.4pt"&gt;UTube&lt;/SPAN&gt; &lt;/FONT&gt;&lt;/FONT&gt;
    &lt;LI style="MARGIN: 0in 0in 0pt; mso-list: l0 level2 lfo1" 
    class=MsoNormal&gt;&lt;SPAN style="LETTER-SPACING: -0.4pt"&gt;&lt;FONT size=2 
    face=Calibri&gt;Wikipedia &lt;/FONT&gt;&lt;/SPAN&gt;&lt;/LI&gt;&lt;/UL&gt;&lt;/LI&gt;&lt;/OL&gt;
&lt;P style="MARGIN: 0in 0in 0pt 0.5in" class=MsoNormal&gt;&lt;SPAN 
style="LETTER-SPACING: -0.3pt"&gt;&lt;FONT size=2&gt;&lt;FONT face=Calibri&gt;This is like the 
PC explosion of the 70s and 80s.&lt;SPAN style="mso-spacerun: yes"&gt;&amp;nbsp; &lt;/SPAN&gt;If 
the technology group does not set rules and standards, the user community will 
take it upon themselves to integrate consumer apps into their work lives.&lt;SPAN 
style="mso-spacerun: yes"&gt;&amp;nbsp; &lt;/SPAN&gt;&lt;O:P&gt;&lt;/O:P&gt;&lt;/FONT&gt;&lt;/FONT&gt;&lt;/SPAN&gt;&lt;/P&gt;
&lt;P style="MARGIN: 0in 0in 0pt 0.5in" class=MsoNormal&gt;&lt;SPAN 
style="LETTER-SPACING: -0.3pt"&gt;&lt;O:P&gt;&lt;FONT size=2 
face=Calibri&gt;&lt;/FONT&gt;&lt;/O:P&gt;&lt;/SPAN&gt;&lt;/P&gt;
&lt;P style="MARGIN: 0in 0in 0pt 0.5in" class=MsoNormal&gt;&lt;FONT size=2&gt;&lt;FONT 
face=Calibri&gt;&lt;SPAN style="LETTER-SPACING: -0.25pt"&gt;You may find it useful to try 
out social networking with a low-cost pilot. Many open &lt;/SPAN&gt;&lt;SPAN 
style="LETTER-SPACING: -0.3pt"&gt;source tools are widely available to experiment 
with. Another option is hosted applica&amp;shy;&lt;/SPAN&gt;&lt;SPAN 
style="LETTER-SPACING: -0.35pt"&gt;tions, which are easy to get up and run, and 
usually offer a small number of corporate li&amp;shy;&lt;/SPAN&gt;&lt;SPAN 
style="LETTER-SPACING: -0.4pt"&gt;censes at a very low 
price.&lt;O:P&gt;&lt;/O:P&gt;&lt;/SPAN&gt;&lt;/FONT&gt;&lt;/FONT&gt;&lt;/P&gt;
&lt;OL style="MARGIN-TOP: 0in" type=1 start=2&gt;
  &lt;LI style="MARGIN: 6pt 0in; mso-list: l0 level1 lfo1" class=MsoNormal&gt;&lt;SPAN 
  style="LETTER-SPACING: -0.1pt"&gt;&lt;A 
  href="http://www.it-toolkits.com/metric_book.htm"&gt;&lt;FONT size=2&gt;&lt;FONT 
  face=Calibri&gt;&lt;STRONG&gt;Set Modest 
  Expectations&lt;/STRONG&gt;&amp;nbsp;&lt;/FONT&gt;&lt;/FONT&gt;&lt;/A&gt;&lt;/SPAN&gt;&lt;FONT size=2&gt;&lt;FONT 
  face=Calibri&gt;&lt;SPAN style="LETTER-SPACING: -0.3pt"&gt;- Do not promise management 
  that and ent&lt;/SPAN&gt;&lt;SPAN style="LETTER-SPACING: -0.2pt"&gt;erprise social network 
  will unleash, ignite, or change the way things are done.&lt;SPAN 
  style="mso-spacerun: yes"&gt;&amp;nbsp; &lt;/SPAN&gt;Sell a project as a pilot, with the 
  option to walk away after a quarter or two if it &lt;/SPAN&gt;&lt;SPAN 
  style="LETTER-SPACING: -0.25pt"&gt;does not work out. &lt;SPAN 
  style="mso-spacerun: yes"&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;/SPAN&gt;&lt;SPAN 
  style="LETTER-SPACING: -0.35pt"&gt;Set reasonable goals for user adoption, and 
  focus your initial deployment on a few groups that are eager for social 
  networking tools. &lt;SPAN style="mso-spacerun: yes"&gt;&amp;nbsp;&lt;/SPAN&gt;Establish 
  pragmatic metrics and measure &lt;/SPAN&gt;&lt;SPAN 
  style="LETTER-SPACING: -0.3pt"&gt;business value. This will be the basis for an 
  ROI analysis for senior&lt;/SPAN&gt;&lt;SPAN style="LETTER-SPACING: -0.2pt"&gt; 
  management's approval prior to rollout.&lt;/SPAN&gt; &lt;/FONT&gt;&lt;/FONT&gt;
  &lt;LI style="MARGIN: 6pt 0in; mso-list: l0 level1 lfo1" 
  class=MsoNormal&gt;&lt;STRONG&gt;&lt;A 
  href="http://www.it-toolkits.com/servicelevelagreement.html"&gt;&lt;FONT size=2 
  face=Calibri&gt;Do not Let Fear Strangle Growth&lt;/FONT&gt;&lt;/A&gt;&lt;/STRONG&gt;&lt;SPAN 
  style="LETTER-SPACING: 0.3pt"&gt;&lt;A 
  href="http://www.it-toolkits.com/servicelevelagreement.html"&gt;&lt;FONT size=2 
  face=Calibri&gt;&amp;nbsp;&lt;/FONT&gt;&lt;/A&gt;&lt;FONT size=2 face=Calibri&gt;- &lt;/FONT&gt;&lt;/SPAN&gt;&lt;FONT 
  size=2 face=Calibri&gt;Many enterprises are wary of open social networks because 
  they&lt;SPAN style="LETTER-SPACING: -0.3pt"&gt; do not know what the networks will 
  evolve to. Some executive management worries that em&amp;shy;ployees will overdo 
  the "social" aspects of these applications.&lt;/SPAN&gt;&lt;SPAN 
  style="mso-spacerun: yes"&gt;&amp;nbsp; &lt;/SPAN&gt;&lt;BR&gt;&lt;BR&gt;&lt;SPAN 
  style="LETTER-SPACING: -0.25pt"&gt;CIOs are tempted to police employee-generated 
  content, either through &lt;/SPAN&gt;&lt;SPAN style="LETTER-SPACING: -0.2pt"&gt;monitoring 
  or pre-approving posts. Resist that temptation; it will have a chilling effect 
  on &lt;/SPAN&gt;&lt;SPAN style="LETTER-SPACING: -0.3pt"&gt;participation. Employees need 
  time to grow comfortable with speaking up, sharing ideas, &lt;/SPAN&gt;&lt;SPAN 
  style="LETTER-SPACING: -0.2pt"&gt;and participating in company-wide 
  conversations. A social networking project will likely wither before it has a 
  chance to grow if people fear the thought police.&lt;/SPAN&gt; &lt;/FONT&gt;
  &lt;LI style="MARGIN: 6pt 0in; mso-list: l0 level1 lfo1" class=MsoNormal&gt;&lt;FONT 
  size=2&gt;&lt;FONT face=Calibri&gt;&lt;SPAN style="LETTER-SPACING: -0.2pt"&gt;&lt;STRONG&gt;Develop 
  Open Social Networks&lt;/STRONG&gt; - CIO and CFO have a tendency to control and 
  push to &lt;/SPAN&gt;&lt;SPAN style="LETTER-SPACING: -0.15pt"&gt;build gated networks, 
  &lt;/SPAN&gt;&lt;SPAN style="LETTER-SPACING: -0.35pt"&gt;but that approach defeats the 
  purpose of a social network.&lt;/SPAN&gt;&lt;SPAN 
  style="LETTER-SPACING: 0.4pt"&gt;&lt;O:P&gt;&lt;/O:P&gt;&lt;/SPAN&gt; &lt;/FONT&gt;&lt;/FONT&gt;
  &lt;LI style="MARGIN: 6pt 0in; mso-list: l0 level1 lfo1" class=MsoNormal&gt;&lt;SPAN 
  style="LETTER-SPACING: -0.35pt"&gt;&lt;A 
  href="http://www.it-toolkits.com/RecordRetentionDestruction.php"&gt;&lt;FONT 
  size=2&gt;&lt;FONT face=Calibri&gt;&lt;STRONG&gt;Build a Search Capability From Day 
  One&lt;/STRONG&gt;&amp;nbsp;&lt;/FONT&gt;&lt;/FONT&gt;&lt;/A&gt;&lt;FONT size=2 face=Calibri&gt;- a poor index 
  and search engine makes the social applications less useful.&lt;SPAN 
  style="mso-spacerun: yes"&gt;&amp;nbsp; &lt;/SPAN&gt;A primary requirement is to have 
  strong "Google type"&lt;/FONT&gt;&lt;/SPAN&gt;&lt;FONT size=2&gt;&lt;FONT face=Calibri&gt;&lt;SPAN 
  style="LETTER-SPACING: -0.3pt"&gt; search capabilities and road maps.&lt;SPAN 
  style="mso-spacerun: yes"&gt;&amp;nbsp; &lt;/SPAN&gt;A&lt;/SPAN&gt;&lt;SPAN 
  style="LETTER-SPACING: -0.35pt"&gt;llow for user-generated feedback such as tags 
  and content-rating sys&amp;shy;&lt;/SPAN&gt;&lt;SPAN style="LETTER-SPACING: -0.25pt"&gt;tems, 
  because the point of social networking in business is to let people provide 
  input into the relevancy of content and people.&lt;/SPAN&gt;&lt;SPAN 
  style="LETTER-SPACING: 0.2pt"&gt;&lt;O:P&gt;&lt;/O:P&gt;&lt;/SPAN&gt; &lt;/FONT&gt;&lt;/FONT&gt;
  &lt;LI style="MARGIN: 6pt 0in; mso-list: l0 level1 lfo1" class=MsoNormal&gt;&lt;SPAN 
  style="LETTER-SPACING: -0.25pt"&gt;&lt;A 
  href="http://www.it-toolkits.com/Security.htm"&gt;&lt;FONT size=2 
  face=Calibri&gt;http://www.it-toolkits.com/Security.htm&lt;/FONT&gt;&lt;/A&gt;&lt;FONT size=2 
  face=Calibri&gt;&amp;nbsp;- Have the ability to integrate existing data but balance 
  that with security and sensitive information policies and 
  procedures.&lt;/FONT&gt;&lt;/SPAN&gt;&lt;/LI&gt;&lt;/OL&gt;&lt;img src="http://feeds.feedburner.com/~r/It-toolkitscom/~4/cyssNDpdPKo" height="1" width="1"/&gt;</description>
      <link>http://feedproxy.google.com/~r/It-toolkitscom/~3/cyssNDpdPKo/it_infrastructure.html</link>
      <dc:creator>webmaster</dc:creator>
      <pubDate>Mon, 20 Apr 2009 16:54:34 -0600</pubDate>
      <guid isPermaLink="false">tag:www.tristana.org,2009:F51609B0-26B6-40CA-8E04-E785F44E77CD.39923.5227711111</guid>
      <category>social networks</category>
      <category>secutity</category>
      <category>sensitve information</category>
      <category>compliance</category>
    <feedburner:origLink>http://it-toolkits.com/it_infrastructure.html</feedburner:origLink></item>
    <item>
      <title>Disaster Recovery /  Business Continuity is Not the Place to Cut Costs</title>
      <description>&lt;P style="MARGIN: 6pt 0in" class=MsoNormal&gt;&lt;FONT size=2 face=Calibri&gt;In today's 
business environment, many enterprises are looking for way &lt;SPAN 
style="mso-spacerun: yes"&gt;&amp;nbsp;&lt;/SPAN&gt;to reduce their expenses by cutting 
overhead. Often this takes the form of reducing headcount, particularly in areas 
that are regarded as ancillary or non-core components of the 
enterprise.&lt;/FONT&gt;&lt;/P&gt;
&lt;P style="MARGIN: 6pt 0in" class=MsoNormal&gt;&lt;FONT size=2 face=Calibri&gt;&lt;A 
href="http://www.it-toolkits.com/disasterplanning.htm"&gt;Disaster Recovery and 
Business Continuity &lt;/A&gt;often are placed in that category and, as a result, can 
be an early casualty of many cost-cutting programs. Whether it is an internal &lt;A 
href="http://www.it-toolkits.com/disasterplanning.htm"&gt;Disaster Recovery and 
Business Continuity &lt;SPAN style="mso-spacerun: yes"&gt;&amp;nbsp;&lt;/SPAN&gt;team &lt;/A&gt;losing 
staff members, or a part-time &lt;A 
href="http://www.it-toolkits.com/disasterplanning.htm"&gt;Disaster Recovery and 
Business Continuity manager&lt;/A&gt; with less time to spare from the day job, 
Disaster Recovery and Business Continuity programs can be neglected and will 
quickly become out of date and ineffective, particularly in a rapidly changing 
organization. As anyone who has ever had to manage a Disaster Recovery and 
Business Continuity event knows, there are few things more useless than an out 
of date &lt;A href="http://www.it-toolkits.com/disasterplanning.htm"&gt;Disaster 
Recovery and Business Continuity plan&lt;/A&gt;.&lt;/FONT&gt;&lt;/P&gt;
&lt;P style="MARGIN: 6pt 0in" class=MsoNormal&gt;&lt;FONT size=2 face=Calibri&gt;Of course, 
it is hard to make a case for &lt;A 
href="http://www.it-toolkits.com/disasterplanning.htm"&gt;Disaster Recovery and 
Business Continuity &lt;/A&gt;at a time when core functions are under pressure, but 
maybe that is just when it should be on the radar even more than usual. With 
share prices shaky and credit hard to find, the last thing any organization 
needs right now is the damage to its reputation and credibility that could arise 
from failing to effectively manage a high profile disruptive 
incident.&lt;/FONT&gt;&lt;/P&gt;
&lt;P style="MARGIN: 6pt 0in" class=MsoNormal&gt;&lt;FONT size=2 face=Calibri&gt;Arguably, 
during a recession companies are at their most vulnerable, which makes it the 
worst time to neglect anything, which contributes to resilience or reduces risk. 
However, if an organization is under financial pressure, how can it square the 
circle and achieve those reductions in overhead costs while still maintaining 
the effectiveness of its &lt;A 
href="http://www.it-toolkits.com/disasterplanning.htm"&gt;Disaster Recovery and 
Business Continuity program&lt;/A&gt;.&lt;/FONT&gt;&lt;/P&gt;&lt;img src="http://feeds.feedburner.com/~r/It-toolkitscom/~4/Y7gTnX1AxV4" height="1" width="1"/&gt;</description>
      <link>http://feedproxy.google.com/~r/It-toolkitscom/~3/Y7gTnX1AxV4/disasterplanning.htm</link>
      <dc:creator>webmaster</dc:creator>
      <pubDate>Wed, 15 Apr 2009 11:23:48 -0600</pubDate>
      <guid isPermaLink="false">tag:www.tristana.org,2009:ABC57166-C4B9-4DD9-AF2A-8BA55F76621C.39918.471088125</guid>
      <category>Disaster Recovery</category>
      <category>Business Continuity</category>
      <category>Business</category>
      <category>Computers</category>
      <category>Productivity</category>
    <feedburner:origLink>http://www.it-toolkits.com/disasterplanning.htm</feedburner:origLink></item>
    <item>
      <title>Controlling Costs Driven by IT Infrastructure</title>
      <description>&lt;P style="MARGIN: 0in 0in 10pt" class=MsoNormal&gt;&lt;FONT size=2 face=Calibri&gt;There 
have been significant improvements in the &lt;A 
href="http://it-toolkits.com/itsm.htm"&gt;tools available to support IT systems 
&lt;/A&gt;and improve the efficiency of &lt;A href="http://it-toolkits.com/itsm.htm"&gt;IT 
help desks&lt;/A&gt;. In the area of enterprise wide applications or datacenter 
support services, vendors are increasingly looking to proactive and preventive 
support tools and utilities to provide the high-value support services required 
to avoid costly downtime situations. This technology, if deployed correctly, can 
accelerate a shift away from reactive maintenance to proactive and preventive 
support services, which can improve the efficiency of the current internal IT 
support staff, thus reducing the amount of time and resources that need to be 
dedicated to supporting the current environment.&lt;/FONT&gt;&lt;/P&gt;
&lt;UL&gt;
  &lt;LI&gt;
  &lt;DIV 
  style="LINE-HEIGHT: normal; MARGIN: 0in 0in 0pt; mso-layout-grid-align: none" 
  class=MsoNormal&gt;&lt;FONT size=2 
  face=Calibri&gt;&lt;U&gt;&lt;STRONG&gt;Virtualization&lt;/STRONG&gt;&lt;/U&gt; &lt;SPAN 
  style="mso-spacerun: yes"&gt;&amp;nbsp;&lt;/SPAN&gt;Virtualization can provide enterprises 
  with immediate cost avoidance as it can improve the utilization of the IT 
  infrastructure.&lt;/FONT&gt;&lt;/DIV&gt;&lt;/LI&gt;
  &lt;LI&gt;
  &lt;DIV 
  style="LINE-HEIGHT: normal; MARGIN: 0in 0in 0pt; mso-layout-grid-align: none" 
  class=MsoNormal&gt;&lt;FONT size=2 face=Calibri&gt;&lt;STRONG&gt;&lt;U&gt;Help&lt;SPAN 
  style="mso-spacerun: yes"&gt;&amp;nbsp; &lt;/SPAN&gt;desk&lt;/U&gt;&lt;/STRONG&gt; Automated tools can 
  help in the support and the remediation of problems. By deploying these tools, 
  enterprise can optimize the size and the responsibilities of help desk 
  personnel.&lt;/FONT&gt;&lt;/DIV&gt;&lt;/LI&gt;
  &lt;LI&gt;
  &lt;DIV 
  style="LINE-HEIGHT: normal; MARGIN: 0in 0in 0pt; mso-layout-grid-align: none" 
  class=MsoNormal&gt;&lt;FONT face=Calibri&gt;&lt;FONT size=2&gt;&lt;STRONG&gt;&lt;U&gt;Support 
  Portfolio&lt;/U&gt;&lt;/STRONG&gt; Optimizing what is supported can provide enterprises 
  with immediate cost savings.&lt;/FONT&gt; &lt;/FONT&gt;&lt;/DIV&gt;&lt;/LI&gt;&lt;/UL&gt;&lt;img src="http://feeds.feedburner.com/~r/It-toolkitscom/~4/aDwXssFHqy8" height="1" width="1"/&gt;</description>
      <link>http://feedproxy.google.com/~r/It-toolkitscom/~3/aDwXssFHqy8/itsm.htm</link>
      <dc:creator>webmaster</dc:creator>
      <pubDate>Sun, 05 Apr 2009 16:03:36 -0600</pubDate>
      <guid isPermaLink="false">tag:www.tristana.org,2009:6E2FDE80-0B83-4FF6-958B-8B6D35C532E6.39908.6676721181</guid>
      <category>Help Desk</category>
      <category>Service Desk</category>
      <category>Metric</category>
      <category>Productivity</category>
      <category>infrsastructure</category>
    <feedburner:origLink>http://it-toolkits.com/itsm.htm</feedburner:origLink></item>
    <item>
      <title>Best Practices for  Data Protection May Not be Enough</title>
      <description>&lt;P style="MARGIN: 6pt 0in" class=MsoNormal&gt;&lt;FONT size=2&gt;&lt;FONT face=Calibri&gt;&lt;SPAN 
style="mso-spacerun: yes"&gt;&amp;nbsp;&lt;/SPAN&gt;A &lt;A 
href="http://www.it-toolkits.com/Security.htm"&gt;best practice solution &lt;/A&gt;for 
data protection is to use encryption to prevent the unauthorized from having 
access to information. However, encryption has a major weakness when it comes to 
information protection. When information has only been encrypted, once it is 
decrypted the &lt;A href="http://www.it-toolkits.com/Security.htm"&gt;authorized user 
&lt;/A&gt;cannot be prevented from doing whatever they like with the information. In 
fact, it is impossible for the sender of encrypted information to prevent its 
misuse by the authorized recipient. Therefore, while encryption controls are 
extremely valuable in some situations, they are not the answer to all the 
questions. &lt;/FONT&gt;&lt;/FONT&gt;&lt;/P&gt;
&lt;P style="MARGIN: 6pt 0in" class=MsoNormal&gt;&lt;FONT size=2 face=Calibri&gt;In 
addition, CIOs use access controls to try to &lt;A 
href="http://www.it-toolkits.com/Security.htm"&gt;protect information &lt;/A&gt;for which 
the IT group is the custodian. Access controls only really work inside the 
enterprise. Once you get outside the enterprise's network, it is almost 
impossible to maintain that control. Access controls were invented back in the 
mainframe era, they are simple, all or nothing limitations - read, write, 
append, delete, execute. They do not have the granularity control of a Digital 
Right Management (DRM) system. If you have access, then it is total and 
unmanaged.&lt;/FONT&gt;&lt;/P&gt;&lt;img src="http://feeds.feedburner.com/~r/It-toolkitscom/~4/BzuejSQEItk" height="1" width="1"/&gt;</description>
      <link>http://feedproxy.google.com/~r/It-toolkitscom/~3/BzuejSQEItk/Security.htm</link>
      <dc:creator>webmaster</dc:creator>
      <pubDate>Wed, 01 Apr 2009 14:03:27 -0600</pubDate>
      <guid isPermaLink="false">tag:www.tristana.org,2009:6861AD11-B64D-443E-BE02-DCA10349AEC6.39904.5842679051</guid>
      <category>DRM</category>
      <category>CIO</category>
      <category>data protection</category>
      <category>encryption</category>
      <category>security</category>
    <feedburner:origLink>http://www.it-toolkits.com/Security.htm</feedburner:origLink></item>
    <item>
      <title>Security policies for workstations become more complex</title>
      <description>&lt;P style="MARGIN: 6pt 0in" class=MsoNormal&gt;&lt;FONT size=2 face=Calibri&gt;Many &lt;A 
href="http://www.it-toolkits.com/Security.htm"&gt;IT security policies &lt;/A&gt;require 
a multi-pronged approach to data security. For example, when setting up a new 
computer for a user, the IT department will require a BIOS (Basic Input/Output 
System) password for the system before the computer will start. BIOS password 
security varies in functionality. Some are computer system specific, meaning 
that the computer will not start without the proper password. Other BIOS 
passwords are hard disk drive specific, meaning that the hard drive will not be 
accessible without the proper password. Some computer BIOS employ one password 
for access control to the system and the hard disk drive. To add a second level 
of protection, new IT security policies require full hard disk drive encryption. 
The most common of full hard disk encryption software operates as a memory 
resident program. When the computer starts up, the encryption software is loaded 
before the operating system starts and a pass-phrase or password prompt is 
required. After a successful login from the user, the software decrypts the hard 
disk drive sectors in memory, as they are needed. The process is reversed when 
writing to the hard disk drive. This leaves the hard disk drive in a constant 
state of encryption. The operating system and program applications function 
normally, without having to be aware of any encryption 
software.&lt;/FONT&gt;&lt;/P&gt;&lt;img src="http://feeds.feedburner.com/~r/It-toolkitscom/~4/BzuejSQEItk" height="1" width="1"/&gt;</description>
      <link>http://feedproxy.google.com/~r/It-toolkitscom/~3/BzuejSQEItk/Security.htm</link>
      <dc:creator>webmaster</dc:creator>
      <pubDate>Sat, 28 Mar 2009 16:56:46 -0600</pubDate>
      <guid isPermaLink="false">tag:www.tristana.org,2009:C3F2DF6D-F292-4F6C-BD27-0A7BD4AC466B.39900.7050597569</guid>
      <category>security</category>
      <category>identity theft</category>
      <category>computers</category>
      <category>hardware</category>
      <category>encryption</category>
    <feedburner:origLink>http://www.it-toolkits.com/Security.htm</feedburner:origLink></item>
    <item>
      <title>Audit and security requirements of business partners</title>
      <description>&lt;P style="MARGIN: 0in 0in 0pt; mso-layout-grid-align: none" 
class=MsoNormal&gt;&lt;FONT size=2 face=Calibri&gt;Electronic data that is transferred 
between an enterprise and its business partners are considered &lt;A 
href="http://www.it-toolkits.com/recordretentiondestruction.php"&gt;business 
records &lt;/A&gt;and have specific &lt;A 
href="http://www.it-toolkits.com/securityauditprogram.html"&gt;audit&lt;/A&gt; and &lt;A 
href="http://www.it-toolkits.com/Security.htm"&gt;security requirement&lt;/A&gt;.&lt;SPAN 
style="mso-spacerun: yes"&gt;&amp;nbsp; &lt;/SPAN&gt;Included are:&lt;/FONT&gt;&lt;/P&gt;
&lt;UL&gt;
  &lt;LI&gt;
  &lt;DIV style="MARGIN: 0in 0in 0pt; mso-layout-grid-align: none" 
  class=MsoNormal&gt;&lt;FONT size=2&gt;&lt;FONT face=Calibri&gt;&lt;SPAN 
  style="mso-spacerun: yes"&gt;&amp;nbsp;&lt;/SPAN&gt;Ability to recover files from the 
  archive log to ensure non-repudiation by partner&lt;/FONT&gt;&lt;/FONT&gt;&lt;/DIV&gt;&lt;/LI&gt;
  &lt;LI&gt;
  &lt;DIV style="MARGIN: 0in 0in 0pt; mso-layout-grid-align: none" 
  class=MsoNormal&gt;&lt;FONT size=2 face=Calibri&gt;Ability to access audit trails to 
  prove compliance&lt;/FONT&gt;&lt;/DIV&gt;&lt;/LI&gt;
  &lt;LI&gt;
  &lt;DIV style="MARGIN: 0in 0in 0pt; mso-layout-grid-align: none" 
  class=MsoNormal&gt;&lt;FONT size=2 face=Calibri&gt;Ability to access weekly compliance 
  reports for each partner&lt;/FONT&gt;&lt;/DIV&gt;&lt;/LI&gt;
  &lt;LI&gt;
  &lt;DIV style="MARGIN: 0in 0in 0pt; mso-layout-grid-align: none" 
  class=MsoNormal&gt;&lt;FONT size=2 face=Calibri&gt;Facility to encrypt sensitive files 
  in transit&lt;/FONT&gt;&lt;/DIV&gt;&lt;/LI&gt;
  &lt;LI&gt;
  &lt;DIV style="MARGIN: 0in 0in 0pt; mso-layout-grid-align: none" 
  class=MsoNormal&gt;&lt;FONT size=2 face=Calibri&gt;Ability to support all security 
  protocols used by all trading partners&lt;/FONT&gt;&lt;/DIV&gt;&lt;/LI&gt;
  &lt;LI&gt;
  &lt;DIV style="MARGIN: 0in 0in 0pt; mso-layout-grid-align: none" 
  class=MsoNormal&gt;&lt;FONT size=2 face=Calibri&gt;Ability to control access by 
  certifying partners for file transfer&lt;/FONT&gt;&lt;/DIV&gt;&lt;/LI&gt;&lt;/UL&gt;&lt;img src="http://feeds.feedburner.com/~r/It-toolkitscom/~4/tFH4NMaPAT4" height="1" width="1"/&gt;</description>
      <link>http://feedproxy.google.com/~r/It-toolkitscom/~3/tFH4NMaPAT4/recordretentiondestruction.php</link>
      <dc:creator>webmaster</dc:creator>
      <pubDate>Tue, 24 Mar 2009 21:50:34 -0600</pubDate>
      <guid isPermaLink="false">tag:www.tristana.org,2009:87769F09-0EB1-4E18-BE1A-309D9B4933FE.39896.9079342593</guid>
      <category>audit</category>
      <category>security</category>
      <category>business partners</category>
      <category>business records</category>
      <category>record management</category>
    <feedburner:origLink>http://www.it-toolkits.com/recordretentiondestruction.php</feedburner:origLink></item>
    <item>
      <title>Security is Driven by Shifting Trends</title>
      <description>&lt;P class=MsoNormal 
style="MARGIN: 0.1in 0in; mso-layout-grid-align: none; mso-para-margin-top: .6gd; mso-para-margin-right: 0in; mso-para-margin-bottom: .6gd; mso-para-margin-left: 0in"&gt;&lt;FONT 
face=Calibri size=2&gt;The Information Technology environment has changed 
significantl, as several trends have dictated the need for a more robust 
approach to corporate &lt;A href="http://www.it-toolkits.com/Security.htm"&gt;security 
policies&lt;/A&gt;, including:&lt;/FONT&gt;&lt;/P&gt;
&lt;UL&gt;
  &lt;LI&gt;
  &lt;DIV class=MsoNormal 
  style="MARGIN: 0.1in 0in; mso-layout-grid-align: none; mso-para-margin-top: .6gd; mso-para-margin-right: 0in; mso-para-margin-bottom: .6gd; mso-para-margin-left: 0in"&gt;&lt;FONT 
  face=Calibri size=2&gt;A trend towards mobility of information,&lt;/FONT&gt;&lt;/DIV&gt;&lt;/LI&gt;
  &lt;LI&gt;
  &lt;DIV class=MsoNormal 
  style="MARGIN: 0.1in 0in; mso-layout-grid-align: none; mso-para-margin-top: .6gd; mso-para-margin-right: 0in; mso-para-margin-bottom: .6gd; mso-para-margin-left: 0in"&gt;&lt;FONT 
  face=Calibri size=2&gt;Theft of IT assets arising from a proliferation of mobile 
  devices,&lt;/FONT&gt;&lt;/DIV&gt;&lt;/LI&gt;
  &lt;LI&gt;
  &lt;DIV class=MsoNormal 
  style="MARGIN: 0.1in 0in; mso-layout-grid-align: none; mso-para-margin-top: .6gd; mso-para-margin-right: 0in; mso-para-margin-bottom: .6gd; mso-para-margin-left: 0in"&gt;&lt;FONT 
  face=Calibri size=2&gt;Increasing data privacy and data security concerns, 
  and&lt;/FONT&gt;&lt;/DIV&gt;&lt;/LI&gt;
  &lt;LI&gt;
  &lt;DIV class=MsoNormal 
  style="MARGIN: 0.1in 0in; mso-layout-grid-align: none; mso-para-margin-top: .6gd; mso-para-margin-right: 0in; mso-para-margin-bottom: .6gd; mso-para-margin-left: 0in"&gt;&lt;FONT 
  face=Calibri size=2&gt;Regulatory compliance mandated by recent 
  legislation.&lt;/FONT&gt;&lt;/DIV&gt;&lt;/LI&gt;&lt;/UL&gt;
&lt;P class=MsoNormal 
style="MARGIN: 0.1in 0in; mso-layout-grid-align: none; mso-para-margin-top: .6gd; mso-para-margin-right: 0in; mso-para-margin-bottom: .6gd; mso-para-margin-left: 0in"&gt;&lt;FONT 
face=Calibri size=2&gt;These factors have made it necessary for network 
administrators to design and implement comprehensive security policies to keep 
pace with the changing IT landscape. Effective solutions for these multifaceted 
problems require a layered approach comprised of products, policies and 
procedures that can work in concert to provide organizations with the &lt;A 
href="http://www.it-toolkits.com/Security.htm"&gt;broadest security blanket 
available&lt;/A&gt;.&lt;/FONT&gt;&lt;/P&gt;
&lt;P class=MsoNormal 
style="MARGIN: 0.1in 0in; mso-layout-grid-align: none; mso-para-margin-top: .6gd; mso-para-margin-right: 0in; mso-para-margin-bottom: .6gd; mso-para-margin-left: 0in"&gt;&lt;FONT 
face=Calibri size=2&gt;A missing computer can result in compliance and privacy 
issues that can be very costly for organizations that store confidential data, 
including enterprise, government, healthcare and educational institutions. There 
is a relationship between computer theft, regulatory compliance and data 
security. CIO and CSO must can &lt;A 
href="http://www.it-toolkits.com/Security.htm"&gt;combine policy&lt;/A&gt;, encryption, 
IT asset management and remote data deletion capabilities.&lt;/FONT&gt;&lt;/P&gt;
&lt;P class=MsoNormal 
style="MARGIN: 0.1in 0in; mso-para-margin-top: .6gd; mso-para-margin-right: 0in; mso-para-margin-bottom: .6gd; mso-para-margin-left: 0in"&gt;&lt;?xml:namespace 
prefix = o ns = "urn:schemas-microsoft-com:office:office" /&gt;&lt;o:p&gt;&lt;FONT 
face=Calibri&gt;&amp;nbsp;&lt;/FONT&gt;&lt;/o:p&gt;&lt;/P&gt;&lt;img src="http://feeds.feedburner.com/~r/It-toolkitscom/~4/BzuejSQEItk" height="1" width="1"/&gt;</description>
      <link>http://feedproxy.google.com/~r/It-toolkitscom/~3/BzuejSQEItk/Security.htm</link>
      <dc:creator>webmaster</dc:creator>
      <pubDate>Tue, 17 Mar 2009 12:21:12 -0600</pubDate>
      <guid isPermaLink="false">tag:www.tristana.org,2009:97FF18F2-3202-450C-8714-1B580EF6E65B.39889.5129263079</guid>
      <category>Security</category>
      <category>Identity Theft</category>
      <category>Computers</category>
    <feedburner:origLink>http://www.it-toolkits.com/Security.htm</feedburner:origLink></item>
    <item>
      <title>CIOs Do More With Less</title>
      <description>&lt;P class=MsoNormal style="MARGIN: 6pt 0in"&gt;&lt;FONT face=Calibri size=2&gt;Getting the 
most out of overworked and understaffed IT departments is a challenge. Now that 
we live in a period of economic turmoil, it is easily seen that most IT 
departments have to rise to the challenges of IT management with the existing 
number of people they have, or, more likely, even fewer.&lt;/FONT&gt;&lt;/P&gt;
&lt;P class=MsoNormal style="MARGIN: 6pt 0in"&gt;&lt;FONT face=Calibri size=2&gt;&lt;A 
href="http://www.it-toolkits.com/session/catalog_items.aspx?detail=1&amp;amp;catalog=293&amp;amp;pos=1"&gt;&lt;IMG 
alt="SOA ITSM" 
src="http://www.it-toolkits.com/images/IT_Service_Management_SOA.jpg" 
align=right&gt;&lt;/A&gt;IT organizations can ill afford to waste precious IT staff 
resources on relatively mundane tasks. What is required is a structured approach 
and infrastructure to automating as many IT processes as possible, with an eye 
towards creating a set of processes for managing core technology assets that 
frees members of the IT staff to concentrate on activities that add more value 
to the business.&lt;/FONT&gt;&lt;/P&gt;
&lt;P class=MsoNormal style="MARGIN: 6pt 0in"&gt;&lt;FONT face=Calibri size=2&gt;Many IT 
organizations are caught up in a cycle of IT service and support that is 
anything but efficient. In fact, an ad hoc approach to IT support that meets SOA 
guidelines and ITSM requirements more often than not leads to a demoralized IT 
staff that begins to resent having to repeatedly perform the same routing 
tasks.&lt;/FONT&gt;&lt;/P&gt;
&lt;P class=MsoNormal style="MARGIN: 6pt 0in"&gt;&lt;FONT face=Calibri size=2&gt;With 
everything that is happening today, it is clear that any help in the form of 
additional IT personnel is not likely to come. That means that existing IT 
personnel have to find a different approach to supporting the needs of the 
business without compromising the quality of the services they 
provide.&lt;/FONT&gt;&lt;/P&gt;
&lt;P class=MsoNormal style="MARGIN: 6pt 0in"&gt;&lt;FONT face=Calibri size=2&gt;With those 
goals in mind, it is critical for IT organizations to plan their approach for 
delivering IT services by utilizing tools that proactively solve problems and 
resolve issues before they first generate a trouble ticket, and inhibit end-user 
productivity.&lt;/FONT&gt;&lt;/P&gt;&lt;img src="http://feeds.feedburner.com/~r/It-toolkitscom/~4/PXl9tbUNv0o" height="1" width="1"/&gt;</description>
      <link>http://feedproxy.google.com/~r/It-toolkitscom/~3/PXl9tbUNv0o/itsm.htm</link>
      <dc:creator>webmaster</dc:creator>
      <pubDate>Fri, 06 Mar 2009 16:21:26 -0600</pubDate>
      <guid isPermaLink="false">tag:www.tristana.org,2009:3E37D7EA-32BD-4AA8-8AAF-F0A5B4375DC5.39878.6381628935</guid>
      <category>CIO</category>
      <category>Employment</category>
      <category>ITSM</category>
      <category>SOA</category>
      <category>change management</category>
      <category>infrastructure</category>
    <feedburner:origLink>http://www.it-toolkits.com/itsm.htm</feedburner:origLink></item>
    <item>
      <title>Security Best Practices For Dealing with Terminated Employees</title>
      <description>&lt;P class=MsoNormal 
style="MARGIN: 6pt 0in; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto"&gt;&lt;SPAN 
style="FONT-SIZE: 10pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: 'Times New Roman'; mso-bidi-font-style: normal"&gt;&lt;FONT 
face=Calibri&gt;&lt;A href="http://www.it-toolkits.com/Security.htm"&gt;&lt;IMG 
alt="Security Best Practices" 
src="http://www.it-toolkits.com/images/Securitymanual.gif" align=right&gt;&lt;/A&gt;Janco 
recommends taking these steps to ensure that systems will be secure and data 
will be protected when employees exit: &lt;?xml:namespace prefix = o ns = 
"urn:schemas-microsoft-com:office:office" /&gt;&lt;o:p&gt;&lt;/o:p&gt;&lt;/FONT&gt;&lt;/SPAN&gt;&lt;/P&gt;
&lt;UL&gt;
  &lt;LI&gt;
  &lt;DIV class=MsoNormal 
  style="MARGIN: 6pt 0in; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto"&gt;&lt;SPAN 
  style="FONT-SIZE: 10pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: 'Times New Roman'; mso-bidi-font-style: normal"&gt;&lt;FONT 
  face=Calibri&gt;Clearly and completely document each worker's access to the 
  network, applications, servers and the physical 
  building.&lt;o:p&gt;&lt;/o:p&gt;&lt;/FONT&gt;&lt;/SPAN&gt;&lt;/DIV&gt;&lt;/LI&gt;
  &lt;LI&gt;
  &lt;DIV class=MsoNormal 
  style="MARGIN: 6pt 0in; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto"&gt;&lt;SPAN 
  style="FONT-SIZE: 10pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: 'Times New Roman'; mso-bidi-font-style: normal"&gt;&lt;FONT 
  face=Calibri&gt;Shut down remote connections, including pcAnywhere systems and 
  VPNs. &lt;o:p&gt;&lt;/o:p&gt;&lt;/FONT&gt;&lt;/SPAN&gt;&lt;/DIV&gt;&lt;/LI&gt;
  &lt;LI&gt;
  &lt;DIV class=MsoNormal 
  style="MARGIN: 6pt 0in; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto"&gt;&lt;SPAN 
  style="FONT-SIZE: 10pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: 'Times New Roman'; mso-bidi-font-style: normal"&gt;&lt;FONT 
  face=Calibri&gt;Invalidate usernames and 
  passwords.&lt;o:p&gt;&lt;/o:p&gt;&lt;/FONT&gt;&lt;/SPAN&gt;&lt;/DIV&gt;&lt;/LI&gt;
  &lt;LI&gt;
  &lt;DIV class=MsoNormal 
  style="MARGIN: 6pt 0in; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto"&gt;&lt;SPAN 
  style="FONT-SIZE: 10pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: 'Times New Roman'; mso-bidi-font-style: normal"&gt;&lt;FONT 
  face=Calibri&gt;If the employee worked in IT, change root access and network 
  access. &lt;o:p&gt;&lt;/o:p&gt;&lt;/FONT&gt;&lt;/SPAN&gt;&lt;/DIV&gt;&lt;/LI&gt;
  &lt;LI&gt;
  &lt;DIV class=MsoNormal 
  style="MARGIN: 6pt 0in; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto"&gt;&lt;SPAN 
  style="FONT-SIZE: 10pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: 'Times New Roman'; mso-bidi-font-style: normal"&gt;&lt;FONT 
  face=Calibri&gt;Shut down external access to the telephone 
  system.&lt;o:p&gt;&lt;/o:p&gt;&lt;/FONT&gt;&lt;/SPAN&gt;&lt;/DIV&gt;&lt;/LI&gt;
  &lt;LI&gt;
  &lt;DIV class=MsoNormal 
  style="MARGIN: 6pt 0in; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto"&gt;&lt;SPAN 
  style="FONT-SIZE: 10pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: 'Times New Roman'; mso-bidi-font-style: normal"&gt;&lt;FONT 
  face=Calibri&gt;Make sure handhelds, smartphones and cell phones are turned in 
  along with PCs and laptops. &lt;o:p&gt;&lt;/o:p&gt;&lt;/FONT&gt;&lt;/SPAN&gt;&lt;/DIV&gt;&lt;/LI&gt;
  &lt;LI&gt;
  &lt;DIV class=MsoNormal 
  style="MARGIN: 6pt 0in; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto"&gt;&lt;SPAN 
  style="FONT-SIZE: 10pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: 'Times New Roman'; mso-bidi-font-style: normal"&gt;&lt;FONT 
  face=Calibri&gt;Collect ID cards.&lt;o:p&gt;&lt;/o:p&gt;&lt;/FONT&gt;&lt;/SPAN&gt;&lt;/DIV&gt;&lt;/LI&gt;
  &lt;LI&gt;
  &lt;DIV class=MsoNormal 
  style="MARGIN: 6pt 0in; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto"&gt;&lt;SPAN 
  style="FONT-SIZE: 10pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: 'Times New Roman'; mso-bidi-font-style: normal"&gt;&lt;FONT 
  face=Calibri&gt;Use monitoring software to keep an eye on network 
  traffic.&lt;o:p&gt;&lt;/o:p&gt;&lt;/FONT&gt;&lt;/SPAN&gt;&lt;/DIV&gt;&lt;/LI&gt;&lt;/UL&gt;&lt;img src="http://feeds.feedburner.com/~r/It-toolkitscom/~4/BzuejSQEItk" height="1" width="1"/&gt;</description>
      <link>http://feedproxy.google.com/~r/It-toolkitscom/~3/BzuejSQEItk/Security.htm</link>
      <dc:creator>webmaster</dc:creator>
      <pubDate>Tue, 03 Mar 2009 18:00:27 -0600</pubDate>
      <guid isPermaLink="false">tag:www.tristana.org,2009:252C348E-23D4-4A3D-AC53-8DDA380E1828.39875.7071804398</guid>
      <category>Security</category>
      <category>best practices</category>
      <category>termination</category>
      <category>employees</category>
    <feedburner:origLink>http://www.it-toolkits.com/Security.htm</feedburner:origLink></item>
    <item>
      <title>States Implement Data Security Regulations</title>
      <description>&lt;P class=MsoNormal 
style="BACKGROUND: white; MARGIN: 0in 0in 3pt; mso-line-height-alt: 6.4pt"&gt;&lt;FONT 
face=Calibri size=2&gt;&lt;A title="Security Manual - Sarbanes-Oxley" 
style="PADDING-RIGHT: 1px; PADDING-LEFT: 1px; PADDING-BOTTOM: 1px; PADDING-TOP: 1px" 
href="http://www.it-toolkits.com/Security.htm"&gt;&lt;FONT size=2&gt;&lt;IMG height=110 
alt="Security Manual - Sarbanes-Oxley" 
src="http://www.it-toolkits.com/images/Security.gif" width=85 align=right 
vspace=3 border=0 
longDesc="Security Manual Template - Sarbanes-Oxley"&gt;&lt;/FONT&gt;&lt;/A&gt;Massachusetts, 
Nevada, and New Jersey are in the process of imposing security regulations on 
businesses. In the case of Nevada, personal data must be encrypted if it is 
transmitted outside of a enterprises network. New Jersey is phasing in a set of 
data security mandates over a two-year period. &lt;/FONT&gt;&lt;/P&gt;
&lt;P class=MsoNormal 
style="BACKGROUND: white; MARGIN: 0in 0in 3pt; mso-line-height-alt: 6.4pt"&gt;&lt;FONT 
face=Calibri size=2&gt;The most stringent is Massachusetts was written to apply to 
all organizations that handle the data of Massachusetts residents, whether the 
businesses are based in the state or not. The Massachusetts Office of Consumer 
Affairs and Business Regulation (OCABR) has specified a long list of steps for 
protecting personal data and require companies to create wide-ranging internal 
security programs and policies. In addition, the OCABR defines personal data: as 
an individual's name along with his Social Security or driver's license number, 
or with a financial account number. In Nevada, bank and credit card numbers must 
also be accompanied by a PIN or password to meet the state's definition of 
personal &lt;/FONT&gt;&lt;FONT face=Calibri size=2&gt;data. &lt;/FONT&gt;&lt;/P&gt;
&lt;P class=MsoNormal 
style="BACKGROUND: white; MARGIN: 0in 0in 3pt; mso-line-height-alt: 6.4pt" 
align=center&gt;&lt;FONT face=Calibri size=2&gt;&lt;A 
href="http://www.it-toolkits.com/session/catalog_items.aspx?detail=1&amp;amp;catalog=194&amp;amp;pos=1"&gt;&lt;IMG 
height=23 src="http://www.it-toolkits.com/Buttons/Buy_1.gif" width=95 
border=0&gt;&lt;/A&gt;&lt;/SPAN&gt;&lt;A 
href="http://www.it-toolkits.com/Register_security.asp"&gt;&lt;IMG height=25 
src="http://www.it-toolkits.com/Buttons/toc.gif" width=169 
border=0&gt;&lt;/A&gt;&lt;/FONT&gt;&lt;/P&gt;
&lt;P class=MsoNormal 
style="BACKGROUND: white; MARGIN: 0in 0in 3pt; mso-line-height-alt: 6.4pt" 
align=center&gt;&lt;FONT face=Calibri size=2&gt;&lt;/FONT&gt;&amp;nbsp;&lt;/P&gt;
&lt;P class=MsoNormal 
style="BACKGROUND: white; MARGIN: 0in 0in 3pt; mso-line-height-alt: 6.4pt"&gt;&lt;FONT 
face=Calibri size=2&gt;These regulations in these three states are expected to 
spawn a host of me-too measures in other states.&lt;/FONT&gt;&lt;/P&gt;&lt;img src="http://feeds.feedburner.com/~r/It-toolkitscom/~4/BzuejSQEItk" height="1" width="1"/&gt;</description>
      <link>http://feedproxy.google.com/~r/It-toolkitscom/~3/BzuejSQEItk/Security.htm</link>
      <dc:creator>webmaster</dc:creator>
      <pubDate>Mon, 23 Feb 2009 07:17:03 -0600</pubDate>
      <guid isPermaLink="false">tag:www.tristana.org,2009:9CB9EA4E-FAFE-4892-8E02-3C15F6338FB2.39867.2601489236</guid>
    <feedburner:origLink>http://www.it-toolkits.com/Security.htm</feedburner:origLink></item>
    <item>
      <title>How to outsource successfully</title>
      <description>&lt;P class=MsoNormal 
style="MARGIN: 0.1in 0in; mso-layout-grid-align: none; mso-para-margin-top: .6gd; mso-para-margin-right: 0in; mso-para-margin-bottom: .6gd; mso-para-margin-left: 0in"&gt;&lt;SPAN 
style="FONT-SIZE: 10pt"&gt;&lt;FONT face=Calibri&gt;&lt;A 
href="http://www.it-toolkits.com/OutsourcingGuide.htm"&gt;&lt;IMG 
alt="Outsourcing Guide" 
src="http://www.it-toolkits.com/images/OursourceGuide.gif" 
align=right&gt;&lt;/A&gt;Before going down the outsourcing path and selecting a vendor, 
you should:&lt;o:p&gt;&lt;/o:p&gt;&lt;/FONT&gt;&lt;/SPAN&gt;&lt;/P&gt;
&lt;UL&gt;
  &lt;LI&gt;
  &lt;DIV class=MsoNormal 
  style="MARGIN: 0.1in 0in; mso-layout-grid-align: none; mso-para-margin-top: .6gd; mso-para-margin-right: 0in; mso-para-margin-bottom: .6gd; mso-para-margin-left: 0in"&gt;&lt;SPAN 
  style="FONT-SIZE: 10pt"&gt;&lt;FONT face=Calibri&gt;Improve your internal operations 
  before you consider outsourcing. There is no reason to leave easy savings for 
  the outsourcer.&lt;o:p&gt;&lt;/o:p&gt;&lt;/FONT&gt;&lt;/SPAN&gt;&lt;/DIV&gt;
  &lt;LI&gt;
  &lt;DIV class=MsoNormal 
  style="MARGIN: 0.1in 0in; mso-layout-grid-align: none; mso-para-margin-top: .6gd; mso-para-margin-right: 0in; mso-para-margin-bottom: .6gd; mso-para-margin-left: 0in"&gt;&lt;SPAN 
  style="FONT-SIZE: 10pt"&gt;&lt;FONT face=Calibri&gt;Implement a performance metrics and 
  evaluation process. Establish metrics, evaluation processes and frequency for 
  monitoring service-level performance. &lt;o:p&gt;&lt;/o:p&gt;&lt;/FONT&gt;&lt;/SPAN&gt;&lt;/DIV&gt;
  &lt;LI&gt;
  &lt;DIV class=MsoNormal 
  style="MARGIN: 0.1in 0in; mso-layout-grid-align: none; mso-para-margin-top: .6gd; mso-para-margin-right: 0in; mso-para-margin-bottom: .6gd; mso-para-margin-left: 0in"&gt;&lt;SPAN 
  style="FONT-SIZE: 10pt"&gt;&lt;FONT face=Calibri&gt;Implement service level agreements 
  (SLA). Establish base line obligations for achieving specified targets for 
  key-performance metrics and penalties for missing 
  SLAs.&lt;o:p&gt;&lt;/o:p&gt;&lt;/FONT&gt;&lt;/SPAN&gt;&lt;/DIV&gt;
  &lt;LI&gt;
  &lt;DIV class=MsoNormal 
  style="MARGIN: 0.1in 0in; mso-layout-grid-align: none; mso-para-margin-top: .6gd; mso-para-margin-right: 0in; mso-para-margin-bottom: .6gd; mso-para-margin-left: 0in"&gt;&lt;SPAN 
  style="FONT-SIZE: 10pt"&gt;&lt;FONT face=Calibri&gt;Identify outsourcers that have 
  experience in your industry and enterprise size. 
  &lt;o:p&gt;&lt;/o:p&gt;&lt;/FONT&gt;&lt;/SPAN&gt;&lt;/DIV&gt;
  &lt;LI&gt;
  &lt;DIV class=MsoNormal 
  style="MARGIN: 0.1in 0in; mso-layout-grid-align: none; mso-para-margin-top: .6gd; mso-para-margin-right: 0in; mso-para-margin-bottom: .6gd; mso-para-margin-left: 0in"&gt;&lt;SPAN 
  style="FONT-SIZE: 10pt"&gt;&lt;FONT face=Calibri&gt;Create a model contract that has 
  everything that you need including termination penalties the outsourcer must 
  pay if they do not meet you SLA metrics.&lt;o:p&gt;&lt;/o:p&gt;&lt;/FONT&gt;&lt;/SPAN&gt;&lt;/DIV&gt;
  &lt;LI&gt;
  &lt;DIV class=MsoNormal 
  style="MARGIN: 0.1in 0in; mso-layout-grid-align: none; mso-para-margin-top: .6gd; mso-para-margin-right: 0in; mso-para-margin-bottom: .6gd; mso-para-margin-left: 0in"&gt;&lt;SPAN 
  style="FONT-SIZE: 10pt"&gt;&lt;FONT face=Calibri&gt;Identify incentives that could be 
  available to the outsourcer if they perform at or above established service 
  levels.&lt;/FONT&gt;&lt;/SPAN&gt;&lt;/DIV&gt;&lt;/LI&gt;&lt;/UL&gt;
&lt;P class=MsoNormal 
style="MARGIN: 0.1in 0in; mso-layout-grid-align: none; mso-para-margin-top: .6gd; mso-para-margin-right: 0in; mso-para-margin-bottom: .6gd; mso-para-margin-left: 0in" 
align=center&gt;&lt;SPAN style="FONT-SIZE: 10pt"&gt;&lt;FONT face=Calibri&gt;&lt;FONT face=Arial 
size=1&gt;&amp;nbsp;&lt;/FONT&gt;&lt;A 
href="http://www.it-toolkits.com/session/add_product.aspx?catalog=190"&gt;&lt;IMG 
height=22 src="http://www.it-toolkits.com/images/orderNow_red.gif" width=120 
border=0&gt;&lt;/A&gt;&lt;A href="http://www.it-toolkits.com/Register_ostk.asp"&gt;&lt;IMG 
height=22 src="http://www.it-toolkits.com/images/Download_toc.gif" width=206 
border=0&gt;&lt;/A&gt;&lt;o:p&gt;&lt;/o:p&gt;&lt;/FONT&gt;&lt;/SPAN&gt;&lt;/P&gt;&lt;img src="http://feeds.feedburner.com/~r/It-toolkitscom/~4/81aAiAlfw-Q" height="1" width="1"/&gt;</description>
      <link>http://feedproxy.google.com/~r/It-toolkitscom/~3/81aAiAlfw-Q/OutsourcingGuide.htm</link>
      <dc:creator>webmaster</dc:creator>
      <pubDate>Tue, 17 Feb 2009 15:20:21 -0600</pubDate>
      <guid isPermaLink="false">tag:www.tristana.org,2009:4B6B5EDC-06C2-47F2-890A-403DD75FF1FE.39861.5947005208</guid>
      <category>outsource</category>
      <category>Hardware</category>
      <category>Software</category>
      <category>Computers</category>
      <category>Business</category>
    <feedburner:origLink>http://www.it-toolkits.com/OutsourcingGuide.htm</feedburner:origLink></item>
    <item>
      <title>Security Threats Addressed by Janco</title>
      <description>&lt;P style="LINE-HEIGHT: 12pt"&gt;&lt;?xml:namespace prefix = v ns = 
"urn:schemas-microsoft-com:vml" /&gt;&lt;v:shapetype id=_x0000_t75 stroked="f" 
filled="f" path="m@4@5l@4@11@9@11@9@5xe" o:preferrelative="t" o:spt="75" 
coordsize="21600,21600"&gt;&lt;v:stroke joinstyle="miter"&gt;&lt;/v:stroke&gt;&lt;v:formulas&gt;&lt;v:f 
eqn="if lineDrawn pixelLineWidth 0"&gt;&lt;/v:f&gt;&lt;v:f eqn="sum @0 1 0"&gt;&lt;/v:f&gt;&lt;v:f 
eqn="sum 0 0 @1"&gt;&lt;/v:f&gt;&lt;v:f eqn="prod @2 1 2"&gt;&lt;/v:f&gt;&lt;v:f 
eqn="prod @3 21600 pixelWidth"&gt;&lt;/v:f&gt;&lt;v:f 
eqn="prod @3 21600 pixelHeight"&gt;&lt;/v:f&gt;&lt;v:f eqn="sum @0 0 1"&gt;&lt;/v:f&gt;&lt;v:f 
eqn="prod @6 1 2"&gt;&lt;/v:f&gt;&lt;v:f eqn="prod @7 21600 pixelWidth"&gt;&lt;/v:f&gt;&lt;v:f 
eqn="sum @8 21600 0"&gt;&lt;/v:f&gt;&lt;v:f eqn="prod @7 21600 pixelHeight"&gt;&lt;/v:f&gt;&lt;v:f 
eqn="sum @10 21600 0"&gt;&lt;/v:f&gt;&lt;/v:formulas&gt;&lt;v:path o:connecttype="rect" 
gradientshapeok="t" o:extrusionok="f"&gt;&lt;/v:path&gt;&lt;?xml:namespace prefix = o ns = 
"urn:schemas-microsoft-com:office:office" /&gt;&lt;o:lock aspectratio="t" 
v:ext="edit"&gt;&lt;/o:lock&gt;&lt;/v:shapetype&gt;&lt;v:shape id=_x0000_s1026 
style="MARGIN-TOP: 0px; Z-INDEX: 251658240; MARGIN-LEFT: 0px; WIDTH: 63.75pt; POSITION: absolute; HEIGHT: 63.75pt; mso-wrap-distance-left: 0; mso-wrap-distance-top: 0; mso-wrap-distance-right: 0; mso-wrap-distance-bottom: 0; mso-position-horizontal: left; mso-position-horizontal-relative: text; mso-position-vertical-relative: line" 
o:allowoverlap="f" alt="" type="#_x0000_t75"&gt;&lt;FONT size=2&gt;&lt;FONT 
face=Calibri&gt;&lt;v:imagedata 
src="http://circ.ziffdavisenterprise.com/esm/Security.jpg"&gt;&lt;/v:imagedata&gt;&lt;?xml:namespace 
prefix = w ns = "urn:schemas-microsoft-com:office:word" /&gt;&lt;w:wrap 
type="square"&gt;&lt;/w:wrap&gt;&lt;/FONT&gt;&lt;/FONT&gt;&lt;/v:shape&gt;&lt;SPAN 
style="FONT-SIZE: 9pt; COLOR: #333333; FONT-FAMILY: 'Arial','sans-serif'"&gt;&lt;FONT 
size=2&gt;&lt;FONT face=Calibri&gt;With the ever-increasing complexity of systems and 
multiple modes of access to business information, your enterprise security 
measures require ongoing attention, review and support. One of the greatest 
security challenges until now has been identifying all assets across the network 
to ensure coverage. Most automated tools on the market provide incomplete data 
and lack prioritized recommendations for remediation. In fact, typically: 
&lt;o:p&gt;&lt;/o:p&gt;&lt;/FONT&gt;&lt;/FONT&gt;&lt;/SPAN&gt;&lt;/P&gt;
&lt;UL type=disc&gt;
  &lt;LI class=MsoNormal 
  style="MARGIN: 0in 0in 0pt; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-list: l0 level1 lfo1; tab-stops: list .5in"&gt;&lt;FONT 
  size=2&gt;&lt;FONT face=Calibri&gt;&lt;SPAN 
  style="FONT-SIZE: 9pt; COLOR: #333333; FONT-FAMILY: 'Arial','sans-serif'; mso-fareast-font-family: 'Times New Roman'"&gt;75% 
  of network devices are out of compliance with corporate policy &lt;/SPAN&gt;&lt;SPAN 
  style="mso-fareast-font-family: 'Times New Roman'"&gt;&lt;o:p&gt;&lt;/o:p&gt;&lt;/SPAN&gt;&lt;/FONT&gt;&lt;/FONT&gt;&lt;/LI&gt;
  &lt;LI class=MsoNormal 
  style="MARGIN: 0in 0in 0pt; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-list: l0 level1 lfo1; tab-stops: list .5in"&gt;&lt;FONT 
  size=2&gt;&lt;FONT face=Calibri&gt;&lt;SPAN 
  style="FONT-SIZE: 9pt; COLOR: #333333; FONT-FAMILY: 'Arial','sans-serif'; mso-fareast-font-family: 'Times New Roman'"&gt;30% 
  of network devices are End-of-Sale (EOS) and 20% are End-of-Life (EOL) 
  &lt;/SPAN&gt;&lt;SPAN 
  style="mso-fareast-font-family: 'Times New Roman'"&gt;&lt;o:p&gt;&lt;/o:p&gt;&lt;/SPAN&gt;&lt;/FONT&gt;&lt;/FONT&gt;&lt;/LI&gt;
  &lt;LI class=MsoNormal 
  style="MARGIN: 0in 0in 0pt; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-list: l0 level1 lfo1; tab-stops: list .5in"&gt;&lt;FONT 
  size=2&gt;&lt;FONT face=Calibri&gt;&lt;SPAN 
  style="FONT-SIZE: 9pt; COLOR: #333333; FONT-FAMILY: 'Arial','sans-serif'; mso-fareast-font-family: 'Times New Roman'"&gt;25% 
  of all devices are undocumented and unprotected by maintenance contracts 
  &lt;/SPAN&gt;&lt;SPAN 
  style="mso-fareast-font-family: 'Times New Roman'"&gt;&lt;o:p&gt;&lt;/o:p&gt;&lt;/SPAN&gt;&lt;/FONT&gt;&lt;/FONT&gt;&lt;/LI&gt;&lt;/UL&gt;
&lt;P class=There style="MARGIN: 6pt 0in" align=center&gt;&lt;FONT face=Calibri 
size=2&gt;&lt;IMG alt=Security 
src="http://www.it-toolkits.com/images/Securitymanual.gif" 
align=middle&gt;&lt;/FONT&gt;&lt;/P&gt;
&lt;P class=There style="MARGIN: 6pt 0in"&gt;&lt;FONT face=Calibri size=2&gt;There are many 
threats, which all network users are exposed. Many of these are masquerading as 
valid application traffic and past traditional firewalls, which focus on network 
layer access.&lt;SPAN style="mso-spacerun: yes"&gt;&amp;nbsp; &lt;/SPAN&gt;Today attacks are 
more dynamic, which necessitates deeper packet inspection and prevention 
strategies across multiple network layers.&lt;SPAN style="mso-spacerun: yes"&gt;&amp;nbsp; 
&lt;/SPAN&gt;Combining expertise in security software, security appliances, and 
multi-core processors is necessary to address these 
issues.&lt;/FONT&gt;&lt;/P&gt;&lt;img src="http://feeds.feedburner.com/~r/It-toolkitscom/~4/BzuejSQEItk" height="1" width="1"/&gt;</description>
      <link>http://feedproxy.google.com/~r/It-toolkitscom/~3/BzuejSQEItk/Security.htm</link>
      <dc:creator>webmaster</dc:creator>
      <pubDate>Sun, 08 Feb 2009 14:51:46 -0600</pubDate>
      <guid isPermaLink="false">tag:www.tristana.org,2009:F9A7C388-7E64-48A9-A517-D09FE542F5AB.39852.5712989815</guid>
      <category>Security</category>
      <category>Identity Theft</category>
      <category>Computers</category>
    <feedburner:origLink>http://www.it-toolkits.com/Security.htm</feedburner:origLink></item>
    <item>
      <title>1984 is just a few years too late</title>
      <description>&lt;P&gt;&lt;FONT face=Calibri size=2&gt;&lt;A 
href="http://www.it-toolkits.com/Security.htm"&gt;&lt;IMG alt="Security and Privacy" 
src="http://www.it-toolkits.com/images/Securitymanual.gif" 
align=right&gt;&lt;/A&gt;Google Inc. unveiled Google Latitude, an upgrade to Google Maps 
that allows people to track the exact location of friends or family through 
their mobile devices. Google Latitude not only shows the location of friends, 
but it can also be used to contact them via SMS, Google Talk or Gmail. &lt;SPAN 
style="mso-spacerun: yes"&gt;&amp;nbsp;&lt;/SPAN&gt;Add to that the proactive advertizing 
which is being tested and everything that George Orwell wrote about is about to 
come true.&lt;/FONT&gt;&lt;/P&gt;
&lt;P&gt;&lt;FONT face=Calibri size=2&gt;Pro-active advertizing is an approach for large 
screen billboards to be aligned with cameras that with face recognition software 
adjust what they are advertizing.&lt;/FONT&gt;&lt;/P&gt;
&lt;P&gt;&lt;FONT face=Calibri size=2&gt;Many people will see pro-active advertizing and 
Latitude as great solutions, but the reality is that companies have yet again 
failed to deliver strong privacy and security. As it stands right now, Latitude 
could be a gift to stalkers, prying employers, jealous partners and obsessive 
friends. The dangers to a user's privacy and security are as limitless as the 
imagination of those who would abuse these two 
technologies.&lt;/FONT&gt;&lt;/P&gt;&lt;img src="http://feeds.feedburner.com/~r/It-toolkitscom/~4/BzuejSQEItk" height="1" width="1"/&gt;</description>
      <link>http://feedproxy.google.com/~r/It-toolkitscom/~3/BzuejSQEItk/Security.htm</link>
      <dc:creator>webmaster</dc:creator>
      <pubDate>Thu, 05 Feb 2009 16:40:58 -0600</pubDate>
      <guid isPermaLink="false">tag:www.tristana.org,2009:45DCB180-34E1-42EC-8ADA-E41472CDE57E.39849.6521832176</guid>
      <category>Security</category>
      <category>Identity Theft</category>
      <category>Computers</category>
      <category>privacy</category>
      <category>Google</category>
    <feedburner:origLink>http://www.it-toolkits.com/Security.htm</feedburner:origLink></item>
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