<?xml version='1.0' encoding='UTF-8'?><rss xmlns:atom="http://www.w3.org/2005/Atom" xmlns:openSearch="http://a9.com/-/spec/opensearchrss/1.0/" xmlns:blogger="http://schemas.google.com/blogger/2008" xmlns:georss="http://www.georss.org/georss" xmlns:gd="http://schemas.google.com/g/2005" xmlns:thr="http://purl.org/syndication/thread/1.0" version="2.0"><channel><atom:id>tag:blogger.com,1999:blog-3587265267519849415</atom:id><lastBuildDate>Fri, 26 Dec 2025 12:20:58 +0000</lastBuildDate><category>Innovation</category><category>future</category><category>IT management</category><category>Apple</category><category>LSS</category><category>Internet</category><category>Knowledge</category><category>communication</category><category>culture</category><category>process</category><category>publishing</category><category>Work</category><category>cloud computing</category><category>project</category><category>social networking</category><category>Change Management</category><category>Theory of Contsraints</category><category>development</category><category>six sigma</category><category>BSC</category><category>Business Case</category><category>Microsoft</category><category>Technology Management</category><category>business</category><category>content management</category><category>cost</category><category>investment</category><category>lean</category><category>operations</category><category>sourcing</category><category>80/20</category><category>HW</category><category>Mac</category><category>Method</category><category>creativity</category><category>model</category><category>outsourcing</category><category>publication</category><category>quality</category><category>service</category><category>software</category><category>strategy</category><category>system</category><category>website</category><category>BPR</category><category>CRM</category><category>ERP</category><category>Emotions</category><category>ITIL</category><category>OS</category><category>Samsung</category><category>UML</category><category>catalog</category><category>documentation</category><category>meeting</category><category>modell</category><category>trend</category><category>usability</category><category>3D printing</category><category>Amazon</category><category>Cobit</category><category>Crowd</category><category>Customer Care</category><category>IBM</category><category>Mainstream</category><category>ORACLE</category><category>PC</category><category>PID</category><category>Pirsig</category><category>Scrum</category><category>Tesla</category><category>big data</category><category>compiler</category><category>credibility</category><category>debt</category><category>e-mail</category><category>electric vehicles</category><category>file-system</category><category>finance</category><category>materials</category><category>mobility</category><category>motivation</category><category>nearshoring</category><category>offshoring</category><category>organisation</category><category>organization</category><category>saas</category><category>server</category><category>type</category><category>version management</category><title>IT General</title><description></description><link>http://itgeneral.blogspot.com/</link><managingEditor>noreply@blogger.com (Unknown)</managingEditor><generator>Blogger</generator><openSearch:totalResults>104</openSearch:totalResults><openSearch:startIndex>1</openSearch:startIndex><openSearch:itemsPerPage>25</openSearch:itemsPerPage><item><guid isPermaLink="false">tag:blogger.com,1999:blog-3587265267519849415.post-6329691420103892561</guid><pubDate>Wed, 20 May 2015 19:53:00 +0000</pubDate><atom:updated>2016-06-11T10:49:39.438-07:00</atom:updated><category domain="http://www.blogger.com/atom/ns#">file-system</category><title>Do we need file systems?</title><atom:summary type="text">
&amp;nbsp;We need them in the sense that we have to
organize the information we have access to. And people
who are dealing with a domain (e.g. librarians, or jurists) use some kind of
taxonomy to help them organizing, accessing and
sharing information. However the Internet
shows that we can live well without a rigorous taxonomy too. The current file systems are not serving us well in the complex </atom:summary><link>http://itgeneral.blogspot.com/2015/05/do-we-need-files-systems.html</link><author>noreply@blogger.com (Unknown)</author><thr:total>0</thr:total></item><item><guid isPermaLink="false">tag:blogger.com,1999:blog-3587265267519849415.post-6589565533089314822</guid><pubDate>Sat, 04 Apr 2015 11:00:00 +0000</pubDate><atom:updated>2015-05-17T22:32:56.465-07:00</atom:updated><category domain="http://www.blogger.com/atom/ns#">3D printing</category><category domain="http://www.blogger.com/atom/ns#">creativity</category><category domain="http://www.blogger.com/atom/ns#">future</category><category domain="http://www.blogger.com/atom/ns#">Innovation</category><title>Instant production</title><atom:summary type="text">
&amp;nbsp;&amp;nbsp;&amp;nbsp; People today use a large set of industrial products from cutlery to home appliance, TV sets and cars. As these things get more and more refined the more is invested in their development while the production costs slowly but permanently decline. This shift in the cost structure is not dramatic, we hardly even notice it.

What if this transition would suddenly accelerate? </atom:summary><link>http://itgeneral.blogspot.com/2015/04/instant-production.html</link><author>noreply@blogger.com (Unknown)</author><thr:total>0</thr:total></item><item><guid isPermaLink="false">tag:blogger.com,1999:blog-3587265267519849415.post-4322004373559392517</guid><pubDate>Wed, 04 Feb 2015 21:17:00 +0000</pubDate><atom:updated>2015-02-22T04:24:45.577-08:00</atom:updated><category domain="http://www.blogger.com/atom/ns#">Emotions</category><category domain="http://www.blogger.com/atom/ns#">Microsoft</category><title>Microsoft 2.0</title><atom:summary type="text">Couple of years ago I have written about Microsoft and had some ideas to improve its performance (http://itgeneral.blogspot.hu/2011/06/where-to-go-microsoft.html ).
Let me review what I had suggested and what happened since then:

1. Suggestion: reinventing Windows
I suggested to pay more attention to hardware and build flexible Windows. Microsoft launched hardware products but not in cooperation</atom:summary><link>http://itgeneral.blogspot.com/2015/02/microsoft-20.html</link><author>noreply@blogger.com (Unknown)</author><thr:total>0</thr:total></item><item><guid isPermaLink="false">tag:blogger.com,1999:blog-3587265267519849415.post-581408213301234692</guid><pubDate>Mon, 05 Jan 2015 14:00:00 +0000</pubDate><atom:updated>2015-01-26T10:55:22.349-08:00</atom:updated><category domain="http://www.blogger.com/atom/ns#">model</category><category domain="http://www.blogger.com/atom/ns#">usability</category><title>The connection metaphore</title><atom:summary type="text">


It seems that from the beginning of their existence computer interfaces mimicked some object with similar purpose. The first computers was large piece of number crunching equipment, no wonder they used punched cards and tapes like automatic looms or programmable machines.

Later, as the place of usage (terminals) and equipment (computing room) started to diverge the teletype equipment served </atom:summary><link>http://itgeneral.blogspot.com/2015/01/the-connection-metaphore.html</link><author>noreply@blogger.com (Unknown)</author><thr:total>0</thr:total></item><item><guid isPermaLink="false">tag:blogger.com,1999:blog-3587265267519849415.post-7776359270262527197</guid><pubDate>Mon, 08 Dec 2014 20:48:00 +0000</pubDate><atom:updated>2015-03-29T12:48:31.986-07:00</atom:updated><category domain="http://www.blogger.com/atom/ns#">software</category><category domain="http://www.blogger.com/atom/ns#">version management</category><title>Version management</title><atom:summary type="text">&lt;!--[if gte mso 9]&gt;
 
  
 
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</atom:summary><link>http://itgeneral.blogspot.com/2015/03/version-management.html</link><author>noreply@blogger.com (Unknown)</author><thr:total>0</thr:total></item><item><guid isPermaLink="false">tag:blogger.com,1999:blog-3587265267519849415.post-1419789858562250865</guid><pubDate>Mon, 08 Dec 2014 19:28:00 +0000</pubDate><atom:updated>2015-01-04T02:32:19.895-08:00</atom:updated><category domain="http://www.blogger.com/atom/ns#">80/20</category><category domain="http://www.blogger.com/atom/ns#">lean</category><category domain="http://www.blogger.com/atom/ns#">LSS</category><category domain="http://www.blogger.com/atom/ns#">Work</category><title>The weighted 80/20 rule</title><atom:summary type="text">
&amp;nbsp;&amp;nbsp; For me one of the most eye opening concepts I have ever encountered is the 80-20 rule. If it&#39;s new for your I suggest to watch this: https://www.youtube.com/watch?v=1EI6Ph2x4gM or read Wikipedia.&amp;nbsp;

&amp;nbsp;&amp;nbsp; Concentrating on the vital 20% and neglecting the rest is not an easy undertaking. However there are tools and methods to help you doing it like the Five Whys, Root </atom:summary><link>http://itgeneral.blogspot.com/2014/11/the-weighted-8020-rule.html</link><author>noreply@blogger.com (Unknown)</author><thr:total>0</thr:total></item><item><guid isPermaLink="false">tag:blogger.com,1999:blog-3587265267519849415.post-6360652646492272861</guid><pubDate>Sat, 06 Dec 2014 20:32:00 +0000</pubDate><atom:updated>2014-12-08T11:26:32.585-08:00</atom:updated><category domain="http://www.blogger.com/atom/ns#">business</category><category domain="http://www.blogger.com/atom/ns#">communication</category><category domain="http://www.blogger.com/atom/ns#">IT management</category><category domain="http://www.blogger.com/atom/ns#">organization</category><category domain="http://www.blogger.com/atom/ns#">Technology Management</category><title>What is wrong with IT?</title><atom:summary type="text">I don&#39;t know how you see it but according to my experience IT in the corporate world is the ideal scapegoat. It costs too much, delivers too little and too late.&amp;nbsp; It&#39; rather surprising that IT departments are so much in defense in world where information technology plays such an important role. Why is it so? Here is my list of possible causes:

IT is different. That sounds boring I know, but</atom:summary><link>http://itgeneral.blogspot.com/2014/12/what-is-wrong-with-it.html</link><author>noreply@blogger.com (Unknown)</author><thr:total>0</thr:total></item><item><guid isPermaLink="false">tag:blogger.com,1999:blog-3587265267519849415.post-4424347078150459296</guid><pubDate>Thu, 03 Jul 2014 20:34:00 +0000</pubDate><atom:updated>2014-10-09T03:28:14.114-07:00</atom:updated><category domain="http://www.blogger.com/atom/ns#">big data</category><category domain="http://www.blogger.com/atom/ns#">future</category><category domain="http://www.blogger.com/atom/ns#">operations</category><title>Flow production</title><atom:summary type="text">
A couple of years ago I have heard about flow chemistry which my revolutionize chemical production. Instead of doing production in batches as in the traditional method, production is done in a system of tubes where material is permanently added or removed, so production really &quot;flows&quot;.

&amp;nbsp;&amp;nbsp; That sounds somewhat familiar; data processing once was done in batches, then with on-line </atom:summary><link>http://itgeneral.blogspot.com/2014/07/flow-production.html</link><author>noreply@blogger.com (Unknown)</author><thr:total>0</thr:total></item><item><guid isPermaLink="false">tag:blogger.com,1999:blog-3587265267519849415.post-3124746249035774258</guid><pubDate>Sat, 01 Feb 2014 17:19:00 +0000</pubDate><atom:updated>2014-02-01T09:19:57.334-08:00</atom:updated><category domain="http://www.blogger.com/atom/ns#">Work</category><title>Work-alcoholics and Work-maniacs</title><atom:summary type="text">
We all know people -&amp;nbsp; or we are the people - who work a lot. Ten hours a day are normal, twelve is OK and even more is possible.&amp;nbsp; But does more hours make more work done?

&amp;nbsp;&amp;nbsp; I have seen a lot of &quot;around the clock&quot; workers and in my opinion there are two basic categories. About 20 percent are work-alcoholics, these are the people who really do a lot of work without making any</atom:summary><link>http://itgeneral.blogspot.com/2014/02/work-alcoholics-and-work-maniacs.html</link><author>noreply@blogger.com (Unknown)</author><thr:total>0</thr:total></item><item><guid isPermaLink="false">tag:blogger.com,1999:blog-3587265267519849415.post-3108087069715223859</guid><pubDate>Fri, 20 Dec 2013 21:05:00 +0000</pubDate><atom:updated>2013-12-20T14:09:55.169-08:00</atom:updated><category domain="http://www.blogger.com/atom/ns#">Business Case</category><category domain="http://www.blogger.com/atom/ns#">cost</category><category domain="http://www.blogger.com/atom/ns#">finance</category><category domain="http://www.blogger.com/atom/ns#">Innovation</category><category domain="http://www.blogger.com/atom/ns#">investment</category><category domain="http://www.blogger.com/atom/ns#">IT management</category><category domain="http://www.blogger.com/atom/ns#">outsourcing</category><category domain="http://www.blogger.com/atom/ns#">project</category><title>What is  corporate IT worth?</title><atom:summary type="text">The CIO is under steady pressure to cut costs. That is no wonder; as information technology is getting commodity it&#39;s more and more seen as a cost center and Finance - which controls cost - wants to less and less of it. We - IT guys - know that it&#39;s wrong. IT is a key enabler, it can extend our mental capabilities (by extending our memory, calculation and analysis capability, process control and </atom:summary><link>http://itgeneral.blogspot.com/2013/12/what-is-corporate-ir.html</link><author>noreply@blogger.com (Unknown)</author><thr:total>0</thr:total></item><item><guid isPermaLink="false">tag:blogger.com,1999:blog-3587265267519849415.post-4682064864933056148</guid><pubDate>Sun, 23 Jun 2013 13:09:00 +0000</pubDate><atom:updated>2013-06-23T06:09:18.037-07:00</atom:updated><category domain="http://www.blogger.com/atom/ns#">Apple</category><category domain="http://www.blogger.com/atom/ns#">electric vehicles</category><category domain="http://www.blogger.com/atom/ns#">Tesla</category><title>Is Tesla the next Apple?</title><atom:summary type="text">
Electric cars are far away from being mainstream but I think it may change soon. The number of (full!) electric car is increasing dynamically.&amp;nbsp; The diagram bellow shows the sales of EVs in 2011 





&amp;nbsp;through 2012. The number is very very low but even through that short period there is a exponential increase (In the first quarter of 2013 almost 5000 TeslaS were sold - which is roughly </atom:summary><link>http://itgeneral.blogspot.com/2013/06/is-tesla-next-apple.html</link><author>noreply@blogger.com (Unknown)</author><thr:total>0</thr:total></item><item><guid isPermaLink="false">tag:blogger.com,1999:blog-3587265267519849415.post-8181883203839908236</guid><pubDate>Mon, 01 Apr 2013 20:35:00 +0000</pubDate><atom:updated>2013-04-01T13:35:00.307-07:00</atom:updated><category domain="http://www.blogger.com/atom/ns#">cloud computing</category><category domain="http://www.blogger.com/atom/ns#">compiler</category><title>Cloud IDE</title><atom:summary type="text">
Integrated development environments are the workhorse of software development.&amp;nbsp; On the other hand anybody who works with developers knows how they keep complaining about the performance of their workstations and expect to have the most expensive, newest and fastest computer available. This is a waste. An average programmers invokes the compiler about one or two dozen times a day, which </atom:summary><link>http://itgeneral.blogspot.com/2013/04/cloud-ide.html</link><author>noreply@blogger.com (Unknown)</author><thr:total>0</thr:total></item><item><guid isPermaLink="false">tag:blogger.com,1999:blog-3587265267519849415.post-7953020597422109932</guid><pubDate>Wed, 20 Mar 2013 21:09:00 +0000</pubDate><atom:updated>2013-03-20T14:09:56.164-07:00</atom:updated><category domain="http://www.blogger.com/atom/ns#">lean</category><category domain="http://www.blogger.com/atom/ns#">LSS</category><category domain="http://www.blogger.com/atom/ns#">Scrum</category><title>LSSS</title><atom:summary type="text">
I&#39;m fond of Lean Six Sigma and prefer Scrum as a software development methodology.&amp;nbsp; However the two doesn&#39;t seem to be fit in most people&#39;s head. LSS is something for factories who perfect the same activity to the extreme while Scrum is for the creative folks developing new thing. Is it right?

A Scrum process looks roughly like this:

Set up the high level backlog list of what to do
Define</atom:summary><link>http://itgeneral.blogspot.com/2013/03/lsss.html</link><author>noreply@blogger.com (Unknown)</author><media:thumbnail xmlns:media="http://search.yahoo.com/mrss/" url="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhQAkYxG10NDe1K_4yLZ6H43wUJf2W6h0BmotlindF5_DfhIPvBlL0YCPnjsb1nzURjo4UVqD15m0RyuhJ-tCReLarpKmZbGeU3Um-ztwjk3JGmWp2dQxJtup55oJd7XLINxkmUErc-bZM/s72-c/hidden.jpg" height="72" width="72"/><thr:total>0</thr:total></item><item><guid isPermaLink="false">tag:blogger.com,1999:blog-3587265267519849415.post-4387404134525667310</guid><pubDate>Thu, 31 Jan 2013 18:00:00 +0000</pubDate><atom:updated>2013-01-31T10:00:03.507-08:00</atom:updated><category domain="http://www.blogger.com/atom/ns#">IT management</category><category domain="http://www.blogger.com/atom/ns#">ITIL</category><title>IT Organisation</title><atom:summary type="text">How is your IT organization looks like? Is there an ideal way to build up an IT organization, or is it culture or market dependent? I think that&#39;s a crucial question but not discussed deeply enough. There is a practice of linear/functional IT organization set up, but is it ideal?

Drivers&amp;nbsp;

Customers of IT (internal or external) would like to see IT as an appliance with a single user </atom:summary><link>http://itgeneral.blogspot.com/2013/01/it-organisation.html</link><author>noreply@blogger.com (Unknown)</author><thr:total>0</thr:total></item><item><guid isPermaLink="false">tag:blogger.com,1999:blog-3587265267519849415.post-3883848718449493321</guid><pubDate>Sun, 27 Jan 2013 21:24:00 +0000</pubDate><atom:updated>2015-04-07T09:50:58.404-07:00</atom:updated><category domain="http://www.blogger.com/atom/ns#">Apple</category><title>Apple over?</title><atom:summary type="text">
There is almost every day some &quot;negative&quot; news about Apple. The &quot;negative&quot; is rather strange because any technology company would be more then happy with result like this. They are just not as positive as they could be.&amp;nbsp;

However if you lock under the surface there are some worrisome things; Apple is the brand for consumer centric products but now there are signs that Apple products turn </atom:summary><link>http://itgeneral.blogspot.com/2013/01/apple-over.html</link><author>noreply@blogger.com (Unknown)</author><thr:total>0</thr:total></item><item><guid isPermaLink="false">tag:blogger.com,1999:blog-3587265267519849415.post-4633976939331109544</guid><pubDate>Thu, 10 Jan 2013 08:00:00 +0000</pubDate><atom:updated>2013-01-10T07:56:01.947-08:00</atom:updated><category domain="http://www.blogger.com/atom/ns#">content management</category><category domain="http://www.blogger.com/atom/ns#">Internet</category><category domain="http://www.blogger.com/atom/ns#">Knowledge</category><category domain="http://www.blogger.com/atom/ns#">trend</category><title>Information overload</title><atom:summary type="text">
Amount of data



It seems that data grow follows Moore&#39;s law; the world wide data amount doubles every 18 month. 

Number of people

That&#39;s frightening enough but what makes me really wonder that the&amp;nbsp; number of people ever lived increases at a much smaller rate. The number of people ever lived is 108 Billion. Approximately 270 million babies are born ever 18 month which is an increase of </atom:summary><link>http://itgeneral.blogspot.com/2013/01/information-overload.html</link><author>noreply@blogger.com (Unknown)</author><thr:total>0</thr:total></item><item><guid isPermaLink="false">tag:blogger.com,1999:blog-3587265267519849415.post-4050914830539737914</guid><pubDate>Mon, 24 Dec 2012 14:35:00 +0000</pubDate><atom:updated>2012-12-24T06:35:11.193-08:00</atom:updated><category domain="http://www.blogger.com/atom/ns#">cloud computing</category><category domain="http://www.blogger.com/atom/ns#">future</category><category domain="http://www.blogger.com/atom/ns#">Internet</category><category domain="http://www.blogger.com/atom/ns#">server</category><title>Microservers</title><atom:summary type="text">
Average users don&#39;t have much to do with servers, but with the increasing mobility and the development of the Internet and cloud computing the importance of servers will also increase. They will support applications with computing, storage or cooperation capabilities. We already use such applications, like search engines, video servers or voice recognition. More is to come like live translation </atom:summary><link>http://itgeneral.blogspot.com/2012/12/microservers.html</link><author>noreply@blogger.com (Unknown)</author><thr:total>0</thr:total></item><item><guid isPermaLink="false">tag:blogger.com,1999:blog-3587265267519849415.post-8719206047995703264</guid><pubDate>Mon, 17 Dec 2012 23:08:00 +0000</pubDate><atom:updated>2012-12-17T15:08:36.723-08:00</atom:updated><category domain="http://www.blogger.com/atom/ns#">future</category><category domain="http://www.blogger.com/atom/ns#">Innovation</category><category domain="http://www.blogger.com/atom/ns#">trend</category><title>What next?</title><atom:summary type="text">
I always enjoy trying to predict the future. And naturally I fail, because even the ones who invent the future can&#39;t predict it. Still I enjoy doing it.

If I look at the history of computing there are two major trends; the longer one is the wave from central computers to personal computers and back, the second is the permanent move to increasing mobility, from mainframes to minis and then to </atom:summary><link>http://itgeneral.blogspot.com/2012/12/what-next.html</link><author>noreply@blogger.com (Unknown)</author><thr:total>0</thr:total></item><item><guid isPermaLink="false">tag:blogger.com,1999:blog-3587265267519849415.post-8841731580471056214</guid><pubDate>Sat, 08 Dec 2012 21:39:00 +0000</pubDate><atom:updated>2012-12-10T11:35:15.286-08:00</atom:updated><category domain="http://www.blogger.com/atom/ns#">OS</category><title>Do we need operating systems?</title><atom:summary type="text">
It seems that operating systems development is loosing it&#39;s importance. No new OS has appeared for almost two decades (please correct me if I&#39;m wrong) and the existing ones either put on weight or doesn&#39;t change much. The changes are in the GUI, in the cloud, in database technology, in the Web browser... but not much in the OS. Windows is just getting more and more complex and difficult to </atom:summary><link>http://itgeneral.blogspot.com/2012/12/do-we-need-operation-systems.html</link><author>noreply@blogger.com (Unknown)</author><thr:total>0</thr:total></item><item><guid isPermaLink="false">tag:blogger.com,1999:blog-3587265267519849415.post-3050235198370410709</guid><pubDate>Mon, 26 Nov 2012 21:02:00 +0000</pubDate><atom:updated>2012-11-27T23:56:02.769-08:00</atom:updated><category domain="http://www.blogger.com/atom/ns#">development</category><category domain="http://www.blogger.com/atom/ns#">investment</category><category domain="http://www.blogger.com/atom/ns#">software</category><category domain="http://www.blogger.com/atom/ns#">sourcing</category><title>How to sell software?</title><atom:summary type="text">

Sales models

Fundamentally there are two ways to pay for software: either the end user (or somebody on her behalf) pays, or someone else. The second option is usually called free software where either advertisers pay (and the user pays by having to live with the ads) or a sponsor (which may also offering not money but work).&amp;nbsp;

Neither solution is optimal from a business perspective. There</atom:summary><link>http://itgeneral.blogspot.com/2012/11/how-to-sell-software.html</link><author>noreply@blogger.com (Unknown)</author><media:thumbnail xmlns:media="http://search.yahoo.com/mrss/" url="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgyd9RgaDktyluiP3eZLAM5dCflT-K9vJwo1W5p8AnGNv1cdmkxRbRCAnWwgz13UvQlZXfDxJlK9B4j_LXJKtAu1-a3RUy6FX3dGt34kG5f3V5Ofm1F5YqgEV7Tax9rxMW4nnj0cb6xpA0/s72-c/SW.jpg" height="72" width="72"/><thr:total>0</thr:total></item><item><guid isPermaLink="false">tag:blogger.com,1999:blog-3587265267519849415.post-2452564270899047980</guid><pubDate>Sun, 11 Nov 2012 12:13:00 +0000</pubDate><atom:updated>2012-11-11T04:15:01.954-08:00</atom:updated><category domain="http://www.blogger.com/atom/ns#">Apple</category><category domain="http://www.blogger.com/atom/ns#">HW</category><category domain="http://www.blogger.com/atom/ns#">Mac</category><title>30th Anniversary Mac</title><atom:summary type="text">The Mac arrived in 1984 so in 2 years it will be 30 years old. Apple already had a 20th Anniversary model, although it celebrated Apple&#39;s twentieth birthday not the Mac. However I would be happy to have a Mac showing us the future of computers.


My wish list


It should be a desktop. Yes, I know that now mobility is the trend, but the orignal Mac was a desktop and desktops are still important. </atom:summary><link>http://itgeneral.blogspot.com/2012/11/30th-anniversary-mac.html</link><author>noreply@blogger.com (Unknown)</author><media:thumbnail xmlns:media="http://search.yahoo.com/mrss/" url="https://img.youtube.com/vi/x9mxgAxB2rI/default.jpg" height="72" width="72"/><thr:total>0</thr:total></item><item><guid isPermaLink="false">tag:blogger.com,1999:blog-3587265267519849415.post-3890111651415240630</guid><pubDate>Sun, 04 Nov 2012 18:06:00 +0000</pubDate><atom:updated>2012-11-11T04:16:51.500-08:00</atom:updated><category domain="http://www.blogger.com/atom/ns#">materials</category><title>Notebook Material</title><atom:summary type="text">Notebook cases are mostly made of plastic; it&#39;s cheap, light easy to produce and technical. Aluminum is a beautiful alternative but is it all? I think there are more aternatives. Just for fun:
- Carbon fiber is the most logical choice. It has the best parameters and it&#39;s also a &quot;technical&quot; material.&amp;nbsp; The only trouble is the high production costs, but I expect that it will be solved sooner </atom:summary><link>http://itgeneral.blogspot.com/2012/11/notebook-material.html</link><author>noreply@blogger.com (Unknown)</author><thr:total>0</thr:total></item><item><guid isPermaLink="false">tag:blogger.com,1999:blog-3587265267519849415.post-4194915338876758179</guid><pubDate>Sun, 28 Oct 2012 18:04:00 +0000</pubDate><atom:updated>2012-10-28T11:04:54.690-07:00</atom:updated><category domain="http://www.blogger.com/atom/ns#">Customer Care</category><title>Help Desk</title><atom:summary type="text">

Setup 
Let&#39;s assume, you are working in a software company with a large number of clients. To help them with technical or usability issues your company runs a small help desk group which is able to take 50% of the incoming calls. You want to achieve 95% by adding more people to the group.&amp;nbsp; Service level is appropriate and you can easily train new people, you just need enough hands to pick </atom:summary><link>http://itgeneral.blogspot.com/2012/10/help-desk.html</link><author>noreply@blogger.com (Unknown)</author><media:thumbnail xmlns:media="http://search.yahoo.com/mrss/" url="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEitcaNQpVdFaqTRmd-1eNFeVLq0uGMrosA1DXgjgbuinoxa9d26rDlgSd9S9j1SYPEZatWaGF4a7guwzLXKTptZafo-2FxhpqU9YiBg6dlWDQfilybh14j24xHpvi1ukAXEGxHPGsPEjGo/s72-c/chart_1.png" height="72" width="72"/><thr:total>0</thr:total></item><item><guid isPermaLink="false">tag:blogger.com,1999:blog-3587265267519849415.post-4457330229755331080</guid><pubDate>Sun, 14 Oct 2012 10:13:00 +0000</pubDate><atom:updated>2012-10-14T03:13:03.150-07:00</atom:updated><category domain="http://www.blogger.com/atom/ns#">cost</category><category domain="http://www.blogger.com/atom/ns#">project</category><category domain="http://www.blogger.com/atom/ns#">quality</category><category domain="http://www.blogger.com/atom/ns#">six sigma</category><title>How to keep the scope?</title><atom:summary type="text">
Every projects most serious enemy is the feature creep. Somebody - with ample political support or aggressiveness - pushes his favorite function into the scope - not only delaying the project and increasing investment, but often also complicating the process and system operation which is a much greater sin because it will punish the buyer of the software permanently. So how to avoid that?

It </atom:summary><link>http://itgeneral.blogspot.com/2012/10/how-to-keep-scope.html</link><author>noreply@blogger.com (Unknown)</author><thr:total>0</thr:total></item><item><guid isPermaLink="false">tag:blogger.com,1999:blog-3587265267519849415.post-982220082140807797</guid><pubDate>Fri, 12 Oct 2012 17:16:00 +0000</pubDate><atom:updated>2015-03-29T12:47:45.622-07:00</atom:updated><category domain="http://www.blogger.com/atom/ns#">Innovation</category><category domain="http://www.blogger.com/atom/ns#">lean</category><category domain="http://www.blogger.com/atom/ns#">LSS</category><category domain="http://www.blogger.com/atom/ns#">six sigma</category><title>The 7 wastes of IT</title><atom:summary type="text">
In the Lean philosophy the objective is to get rid of the seven wastes;

Overproduction
Transportation
Motion
Waiting
Processing
Inventory
Defects


Many add another waste to the list like Complexity or Lost Innovation.

This list of wastes do an excellent job in the industry, they are clear and understandable for everyone not only for professionals. It works like a checklist, driving innovation</atom:summary><link>http://itgeneral.blogspot.com/2012/10/the-7-wastes-of-it.html</link><author>noreply@blogger.com (Unknown)</author><thr:total>0</thr:total></item></channel></rss>