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        <title>Pages With Too Many Ads "Above The Fold" Now Penalized By Google's "Page Layout" Algorithm</title>
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        <published>2012-01-19T19:42:44-08:00</published>
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        <summary>This post was originally published on http://searchengineland.com. Visit the original here: http://searchengineland.com/too-many-ads-above-the-fold-now-penalized-by-googles-page-layout-algo-108613 Pages With Too Many Ads “Above The Fold” Now Penalized By Google’s “Page Layout” Algorithm Jan 19, 2012 at 6:00pm ET by Danny Sullivan Share245 Do you shove...</summary>
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<div xmlns="http://www.w3.org/1999/xhtml"><p><a href="http://searchengineland.com/too-many-ads-above-the-fold-now-penalized-by-googles-page-layout-algo-108613" title="Pages With Too Many Ads &quot;Above The Fold&quot; Now Penalized By Google's &quot;Page Layout&quot; Algorithm"> </a>This post was originally published on http://searchengineland.com. Visit the original here:</p>
<p>http://searchengineland.com/too-many-ads-above-the-fold-now-penalized-by-googles-page-layout-algo-108613</p>
<h2><a href="http://searchengineland.com/too-many-ads-above-the-fold-now-penalized-by-googles-page-layout-algo-108613">Pages With Too Many Ads “Above The Fold” Now Penalized By Google’s “Page Layout” Algorithm</a></h2>
<p class="homeStory tdmSideInfo"><span class="dateline">Jan 19, 2012 at 6:00pm ET by <a href="http://searchengineland.com/author/danny-sullivan" rel="author">Danny Sullivan</a></span></p>
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<p>Do  you shove lots of ads at the top of your web pages? Think again. Tired  of doing a Google search and landing on these types of pages? Rejoice.  Google has announced that it will penalize sites with pages that are  top-heavy with ads.</p>
<h2>Top Heavy With Ads? Look Out!</h2>
<p>The change — called the “page layout algorithm” — takes direct aim at  any site with pages where content is buried under tons of ads.</p>
<p>From Google’s <a href="http://insidesearch.blogspot.com/2012/01/page-layout-algorithm-improvement.html">post</a> on its Inside Search blog today:</p>
<blockquote>We’ve heard complaints from users that if they click on a  result and it’s difficult to find the actual content, they aren’t happy  with the experience. Rather than scrolling down the page past a slew of  ads, users want to see content right away.
<p>So sites that don’t have much content “above-the-fold” can be  affected by this change. If you click on a website and the part of the  website you see first either doesn’t have a lot of visible content  above-the-fold or dedicates a large fraction of the site’s initial  screen real estate to ads, that’s not a very good user experience.</p>
<p>Such sites may not rank as highly going forward.</p>
</blockquote>
<p>Google also <a href="http://googlewebmastercentral.blogspot.com/2012/01/page-layout-algorithm-improvement.html">posted</a> the same information to its Google Webmaster Central blog.</p>
<p>Sites using pop-ups, pop-unders or overlay ads are not impacted by  this. It only applies to static ads in fixed positions on pages  themselves, Google told me.</p>
<h2>How Much Is Too Much?</h2>
<p>How can you tell if you’ve got too many ads above-the-fold? When I  talked with the head of Google’s web spam team, Matt Cutts, he said that  Google wasn’t going to provide any type of official tools similar to  how it provides tools to tell if your site is too slow (<a href="http://searchengineland.com/guide/seo/site-architecture-search-engine-ranking">site speed is another ranking signal</a>).</p>
<p>Instead, Cutts told me that Google is encouraging people to make use of its <a href="http://browsersize.googlelabs.com/">Google Browser Size</a> tool or similar <a href="https://chrome.google.com/webstore/search/screen%20resolution">tools</a> to understand how much of a page’s content (as opposed to ads) is  visible at first glance to visitors under various screen resolutions.</p>
<p>But how far down the page is too far? That’s left to the publisher to  decide for themselves. However, the blog post stresses the change  should only hit pages with an abnormally large number of ads  above-the-fold, compared to the web as a whole:</p>
<blockquote>We understand that placing ads above-the-fold is quite  common for many websites; these ads often perform well and help  publishers monetize online content.
<p>This algorithmic change does not affect sites who place ads  above-the-fold to a normal degree, but affects sites that go much  further to load the top of the page with ads to an excessive degree or  that make it hard to find the actual original content on the page.</p>
<p>This new algorithmic improvement tends to impact sites where there is  only a small amount of visible content above-the-fold or relevant  content is persistently pushed down by large blocks of ads.</p>
</blockquote>
<h2>Impacts Less Than 1% Of Searches</h2>
<p>Clearly, you’re in trouble if you have little-to-no content showing  above the fold for commonly-used screen resolutions. You’ll know you’re  in trouble shortly, because the change is now going into effect. If you  suddenly see a drop in traffic today, and you’re heavy on the ads,  chances are you’ve been hit by the new algorithm.</p>
<p>For those ready to panic, Cutts told me the change will impact less  than 1% of Google’s searches globally, which today’s post also stresses.</p>
<h2>Fixed Your Ads? Penalty Doesn’t Immediately Lift</h2>
<p>What happens if you’re hit? Make changes, then wait a few weeks.</p>
<p>Similar to how last year’s <a href="http://searchengineland.com/google-forecloses-on-content-farms-with-farmer-algorithm-update-66071">Panda Update</a> works, Google is examining sites it finds and effectively tagging them  as being too ad-heavy or not. If you’re tagged that way, you get a  ranking decrease attached to your entire site (not just particular  pages) as part of today’s launch.</p>
<p>If you reduce ads above-the-fold, the penalty doesn’t instantly  disappear. Instead, Google will make note of it when it next visits your  site. But it can take several weeks until Google’s “push” or “update”  until the new changes it has found are integrated into its overall  ranking system, effectively removing penalties from sites that have  changed and adding them to new ones that have been caught.</p>
<p>Google’s post explains this more:</p>
<blockquote>If you decide to update your page layout, the page layout  algorithm will automatically reflect the changes as we re-crawl and  process enough pages from your site to assess the changes.
<p>How long that takes will depend on several factors, including the  number of pages on your site and how efficiently Googlebot can crawl the  content.</p>
<p>On a typical website, it can take several weeks for Googlebot to  crawl and process enough pages to reflect layout changes on the site.</p>
</blockquote>
<p>Our <a href="http://searchengineland.com/why-google-panda-is-more-a-ranking-factor-than-algorithm-update-82564">Why Google Panda Is More A Ranking Factor Than Algorithm Update</a> article  explains the situation with Panda, and how it took time between when  publishers made changes to remove “thin” content to when they were  restored to Google’s good graces. That process is just as applicable to  today’s change, even though <a href="http://searchengineland.com/taking-a-closer-look-at-the-googles-panda-2-5-flux-97603">Panda itself now has much less flux</a>.</p>
<h2>Meanwhile, Google AdSense Pushes Ads</h2>
<p>Ironically, on the same day that Google’s web search team announced  this change, I received this message from Google’s AdSense team  encouraging me to put more ads on my site:</p>
<p style="text-align: center;"><a href="http://searchengineland.com/figz/wp-content/seloads/2012/01/add-ads.jpg" rel="lightbox"><img alt="" class="size-large wp-image-108620 aligncenter " height="761" src="http://searchengineland.com/figz/wp-content/seloads/2012/01/add-ads-600x846.jpg" style="border-image: initial; border: 1px solid black;" title="add ads!" width="540" /></a></p>
<p style="text-align: left;">This was in relation to my personal blog, <a href="http://daggle.com/">Daggle</a>. The image in the email suggests that Google thinks content pretty much should be surrounded by ads.</p>
<p style="text-align: left;">Of course, if you watch the <a href="http://www.youtube.com/watch?v=G8lpZFJTpWk">video</a> that Google refers me (and others) to in the email, it promotes careful  placement, that user experience be considered and, at one point, shows a  page top-heavy with ads as something that shouldn’t be done.</p>
<p style="text-align: left;"> </p>
<p style="text-align: left;">Still, it’s not hard to easily find sites  using Google’s own AdSense ads that are definitely pushing content down  as far down on their pages as they can or trying to hide it. Those  pages, AdSense or not, are subject to the new rules, Cutts said.</p>
<h2 style="text-align: left;">Pages Ad-Heavy, But Not Top-Heavy With Ads, May Escape</h2>
<p style="text-align: left;">As a searcher, I’m happy with the change. But it might not be perfect. For example, here’s something I <a href="https://twitter.com/#%21/dannysullivan/status/135480621173706752">tweeted</a> about last year:</p>
<p style="text-align: center;"><img alt="" class="aligncenter size-large wp-image-108631 " height="576" src="http://searchengineland.com/figz/wp-content/seloads/2012/01/ncnlx-1-600x800.jpg" title="too many ads on the dance floor" width="432" /></p>
<p style="text-align: left;">Yes, that’s my finger being used as an  arrow. I was annoyed that to find the actual download link I was after  was surrounded by AdSense-powered ads telling me to download other  stuff.</p>
<p style="text-align: left;">This particular site was heavily used by  kids who might easily click on an ad by mistake. That’s potentially bad  ROI for those advertisers. Heck, as net-savvy adult, I found it a  challenge.</p>
<p style="text-align: left;">But the problem here wasn’t that the  content was pushed “below the fold” by ads. It was that the ratio of ads  was so high in relation to the content (a single link), plus the  misleading nature of the ads around the content.</p>
<h2 style="text-align: left;">Are Google’s Own Search Results Top Heavy?</h2>
<p style="text-align: left;">Another issue is that ads on Google’s own  search results pages push the “content” — the unpaid editorial listings —  down toward the bottom of the page. For example, here’s exactly what’s  visible on my MacBook Pro’s 1680×1050 screen:</p>
<p style="text-align: center;"><a href="http://searchengineland.com/figz/wp-content/seloads/2012/01/ads-on-google.png"><img alt="" class="size-large wp-image-108636 aligncenter " height="465" src="http://searchengineland.com/figz/wp-content/seloads/2012/01/ads-on-google-600x517.png" style="border-image: initial; border: 1px solid black;" title="ads on google" width="540" /></a></p>
<p style="text-align: left;">(Side note, that yellow color around the  ads in the screenshot? It’s much darker in the screenshot than what I  see with my eyes. In reality, the color is so washed-out that it might  as well be invisible. That’s something some have felt has been  deliberately engineered by Google to make ads less noticeable as ads).</p>
<p style="text-align: left;">The blue box surrounds the content, the  search listings that lead you to actual merchants selling trash cans, in  this example. Some may argue that the Google shopping results box is  further pushing down the “real content” of listings that lead out of  Google. But the shopping results themselves do lead you to external  merchants, so I consider them to be content.</p>
<p style="text-align: left;">The example above is pretty extreme,  showing the maximum of three ads that Google will ever show above its  search results (with a key exception, below). Even then, there’s content  visible, with it making up around half the page or more, if you include  the Related Searches area as content.</p>
<p style="text-align: left;">My laptop’s screen resolution is pretty  high, of course. Others would see less (Google’s Browser Size tool  doesn’t work to measure its own search results pages). But you can  expect Google will take “do as I say, not as I do” criticism on this  issue.</p>
<p style="text-align: left;">Indeed, I shared this story initially with  the main details, then started working on this section. After that was  done, I could see this type of criticism already happening, both in the  comments or over on my Google+ <a href="https://plus.google.com/113217924531763968801/posts/JtmdYQSVMm2">post</a> and Facebook <a href="https://www.facebook.com/dannysullivan/posts/343551545662509">post</a> about the change.</p>
<p style="text-align: left;">Here’s a screenshot that Daniel Weadley <a href="http://www.flickr.com/photos/daniel-weadley/6728099139/">shared</a> in my Google+ post about what he sees on his netbook:</p>
<p style="text-align: center;"><a href="http://searchengineland.com/figz/wp-content/seloads/2012/01/6728099139_d5444820cf_z.jpg" rel="lightbox"><img alt="" class="size-large wp-image-108639 aligncenter " height="316" src="http://searchengineland.com/figz/wp-content/seloads/2012/01/6728099139_d5444820cf_z-600x351.jpg" title="ads on netbook" width="540" /></a></p>
<p style="text-align: left;">In this example, Google’s doing a rare  display of four ads. That’s because it’s showing the maximum of three  regular ads it will show with a special <a href="http://searchengineland.com/google-tests-hotel-finder-as-comparison-ad-104661">Comparison Ads unit</a> on top of those. And that will just add fuel to criticisms that if  Google is taking aim at pages top-heavy with ads, it might need to also  look closer to home.</p>
<p style="text-align: left;">NOTE: About three hours after I wrote this,  Google clearly saw the criticisms about ads on its own search results  pages and sent this statement:</p>
<blockquote>This is a site-based algorithm that looks at all the pages  across an entire site in aggregate. Although it’s possible to find a few  searches on Google that trigger many ads, it’s vastly more common to  have no ads or few ads on a page.
<p>Again, this algorithm change is designed to demote sites that make it  difficult for a user to get to the content and offer a bad user  experience.</p>
<p>Having an ad above-the-fold doesn’t imply that you’re affected by  this change. It’s that excessive behavior that we’re working to avoid  for our users.</p>
</blockquote>
<h2 style="text-align: left;">Algorithms? Signals?</h2>
<p style="text-align: left;">Does all this talk about ranking signals and algorithms have you confused? Our <a href="http://www.youtube.com/watch?v=hF515-0Tduk">video</a> below explains briefly how a search engine’s algorithm works to rank web pages:</p>
<p style="text-align: left;"> </p>
<p style="text-align: left;">Also see our <a href="http://searchengineland.com/seotable">Periodic Table Of SEO Ranking Factors</a>, which explains some of the other ranking signals that Google uses in its algorithm:</p>
<p style="text-align: left;"><img alt="" class="aligncenter size-large wp-image-80034 " height="388" src="http://searchengineland.com/figz/wp-content/seloads/2011/06/SearchEngineLand-Periodic-Table-of-SEO-medium-600x388.png" title="The Periodic Table Of SEO Ranking Factors" width="600" /></p>
<h2 style="text-align: left;">Name The Update &amp; More Info</h2>
<p style="text-align: left;">Today’s change is a new, significant  ranking factor for our table, one we’ll add in a future update, probably  as Va, for “Violation, Ad-Heavy site.”</p>
<p style="text-align: left;">Often when Google rolls out new algorithms,  it gives them names. Last year’s Panda Update was a classic example of  this. But Google’s not given one to this update (I did ask). It’s just  being called the “page layout algorithm.”</p>
<p style="text-align: left;">Boring. Unhelpful for easy reference. If you’d like to brainstorm a name, visit our posts <a href="https://plus.google.com/103218677032751327334/posts/DPLZpt4uF8d">on Google+</a> and <a href="https://www.facebook.com/questions/10150470237376669/?qa_ref=ssp">on Facebook</a>, where we’re asking for ideas.</p>
<p style="text-align: left;">Now for the self-interested closing. You can bet this will be a big topic of discussion at our upcoming <a href="http://searchmarketingexpo.com/west/">SMX West search marketing conference</a> at the end of next month, especially on the <a href="http://searchmarketingexpo.com/west/2012/full_agenda3#637" title="Ask The Search Engines - Open Q&amp;A Forum">Ask The Search Engines</a> panel. So check out our full <a href="http://searchmarketingexpo.com/west/agenda">agenda</a> and consider attending.</p>
<h2>Related Articles</h2>
<ul>
<li><a href="http://searchengineland.com/google-now-counts-site-speed-as-ranking-factor-39708">It’s Official: Google Now Counts Site Speed As A Ranking Factor</a></li>
<li><a href="http://searchengineland.com/google-forecloses-on-content-farms-with-farmer-algorithm-update-66071">Google Forecloses On Content Farms With “Panda” Algorithm Update</a></li>
<li><a href="http://searchengineland.com/why-google-panda-is-more-a-ranking-factor-than-algorithm-update-82564">Why Google Panda Is More A Ranking Factor Than Algorithm Update</a></li>
<li> <a href="http://searchengineland.com/taking-a-closer-look-at-the-googles-panda-2-5-flux-97603">Taking a Closer Look at the Google’s Panda 2.5 “Flux”</a></li>
<li><a href="http://searchengineland.com/seotable">The Periodic Table Of SEO Ranking Factors</a></li>
<li><a href="http://searchengineland.com/guide/seo">Search Engine Land Guide To SEO</a></li>
<li><a href="http://searchengineland.com/guide/what-is-seo">What Is SEO / Search Engine Optimization?</a></li>
</ul>
<p class="clear homeStory"><strong>Related Topics:</strong> <a href="http://searchengineland.com/library/google/google-seo" rel="category tag" title="View all posts in Google: SEO">Google: SEO</a> | <a href="http://searchengineland.com/library/top-news" rel="category tag" title="View all posts in Top News">Top News</a></p>
<hr />
<div id="authorpic"><img alt="" height="71" src="http://searchengineland.com/images/authors/DannySullivan-sm.jpg" width="68" /></div>
<p class="insideComments authorbio"><strong>About The Author:</strong> <a href="http://searchengineland.com/author/danny-sullivan" rel="author">Danny Sullivan</a> is editor-in-chief of Search Engine Land. He’s a widely <a href="http://daggle.com/danny-sullivan-quoted">cited</a> authority on search engines and search marketing issues who has covered  the space since 1996. Danny also oversees Search Engine Land’s <a href="http://searchmarketingexpo.com/">SMX: Search Marketing Expo conference series</a>. He maintains a personal blog called <a href="http://daggle.com/" rel="me">Daggle</a> (and maintains his <a href="http://daggle.com/disclosure">disclosures</a> page there). He can be found on <a href="http://www.facebook.com/daggle" rel="me">Facebook</a>, <a href="https://plus.google.com/u/0/113217924531763968801/" rel="me">Google +</a> and microblogs on Twitter as <a href="http://twitter.com/dannysullivan" rel="me">@dannysullivan</a>. <a href="http://searchengineland.com/author/danny-sullivan" rel="author">See more articles by Danny Sullivan</a></p></div>
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    </entry>
    <entry>
        <title>2012 Social Marketing &amp; New Media Predictions</title>
        <link rel="alternate" type="text/html" href="http://itzblog.typepad.com/weblog/2012/01/2012-social-marketing-new-media-predictions.html" />
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        <published>2012-01-12T18:30:55-08:00</published>
        <updated>2012-01-12T18:30:55-08:00</updated>
        <summary>This first appeared on the excellent blog of Brian Solis. Please visit here to read the original post: http://www.briansolis.com/2011/12/2012-social-marketing-new-media-predictions/ After reading Brian's piece, click here for the report he references from Awareness Networks: http://info.awarenessnetworks.com/rs/awarenessnetworks/images/2012_Predictions.pdf 2012 Social Marketing &amp; New Media...</summary>
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            <name>ITZ Publishing</name>
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<div xmlns="http://www.w3.org/1999/xhtml"><h1><span style="font-size: 10pt;">This first appeared on the excellent blog of Brian Solis. Please visit here to read the original post:</span></h1>
<p><a href="http://www.briansolis.com/2011/12/2012-social-marketing-new-media-predictions/" style="font-size: 10pt;">http://www.briansolis.com/2011/12/2012-social-marketing-new-media-predictions/</a></p>
<p>After reading Brian's piece, click here for the report he references from Awareness Networks:</p>
<p><a href="http://info.awarenessnetworks.com/rs/awarenessnetworks/images/2012_Predictions.pdf">http://info.awarenessnetworks.com/rs/awarenessnetworks/images/2012_Predictions.pdf</a></p>
<h1><a href="http://www.briansolis.com/2011/12/2012-social-marketing-new-media-predictions/" rel="bookmark" title="Permanent Link to 2012 Social Marketing &amp; New Media Predictions">2012 Social Marketing &amp; New Media Predictions</a></h1>
<p> </p>
<p> By Brian Solis</p>
<ul>
<li>December 27, 2011</li>
   
</ul>
<p><img alt="" height="321" src="https://img.skitch.com/20111227-thg8s6xch1eh4s7ihbta9afxbu.jpg" width="477" /></p>
<p>Awareness Networks released insights and prognosis from 34 business and marketing leaders as part of its<a href="http://info.awarenessnetworks.com/rs/awarenessnetworks/images/2012_Predictions.pdf">2012 Social Marketing and New Media Predictions report.</a> It’s written for marketing strategists, brand marketers and consults and those working in agencies. I think you’ll find it interesting to say the least and perhaps even prescriptive.</p>
<p>Here are a few of my thoughts…</p>
<p><strong>On the evolution of <em>social</em> business:</strong></p>
<p>Companies of all sizes will need to transform their business and existing infrastructure, and reverse engineer the impact of business objectives and metrics. Businesses will have to embrace all of the disruptive elements, such as mobile and social technology, in a new, cohesive organization that is focused outward and inward.</p>
<p><strong>On the subject of Big Data:</strong></p>
<p>No organization, no matter how large or small, is ready for big data from a process, collaboration and innovation perspective. Business Intelligence (BI) is still siloed. In marketing, insights usually are still driven by community managers. Companies will need to centralize BI to feed every aspect of the business – marketing, product, innovation and customer service. Only then will BI help companies transform themselves into true social businesses.</p>
<p><strong>On the migration from monitoring to intelligence:</strong></p>
<p>Capturing information and transforming that information into actionable, measurable insight… This type of insight will not be marketing-driven but market- driven.</p>
<p><strong>On the importance of mobile marketing:</strong></p>
<p>Businesses need to understand if and how their customers use mobile devices, then provide a holistic experience that does not change for users as they navigate websites and mobile applications.</p>
<p><strong>On the challenges facing marketers in 2012:</strong></p>
<p>Recognizing that they are part of the problem. Today, much of what we see is still traditional marketing disguised as social media. It’s still 1-to-many. And, by default, they have created a marketing silo in their organizations. Marketers need to connect the entire organization and put everyone to work for marketing. We need to move to an era of 1-to-1-to-many.</p>
<p><a href="http://info.awarenessnetworks.com/rs/awarenessnetworks/images/2012_Predictions.pdf"><img alt="" height="172" src="https://img.skitch.com/20111213-cetcrwp31fgimsr99k62x85bre.jpg" width="498" /></a></p>
<p>The report also features predictions and observations by some of the industry’s most progressive thinkers and doers:</p>
<p>Errol Apostolopoulos (@errol33), Jay Baer (@jaybaer), David Berkowitz (@dberkowitz), c.c. chapman (@cc_chapman), Robert Collins (@RobertCollins), Stacy Debroff (@MomCentral), Jason Falls (@JasonFalls), Laura Fitton (@Pistachio), Paul Gillin (@PGillin), Neil Glassman (@neilglassman), Matthew T. Grant (@MattTGrant), Doug Haslam (@DougH), Tim Hayden (@TheTimHayden), Bill Ives (@BillIves), Taulbee Jackson (@taulbee), Pamela Johnston (@PamJohnston), Debi Kleiman (@drkleiman), Lora Kratchounova (@ScratchMM), Mark Lazen (@marklazen), Mike Lewis (@bostonmike), Marc Meyer (@Marc_Meyer), Steve Murphy (@SBCMarketing), Jonas Klit Nielsen (@Klit_Nielsen), Michael Pace (@mpace101), Andrew Patterson, Dave Peck (@davepeck), Erik Qualman (@equalman), Steve Rubel (@steverubel), David Meerman Scott (@dmscott), Samuel J. Scott (@samueljscott), Jim Storer (@jimstorer), Michael Troiano (@miketrap), Ekaterina Walter (@Ekaterina)</p>
<p> </p>
<h3>About the Author</h3>
<div><img alt="" height="105" src="http://cdn.briansolis.com/wp-content/themes/pr20/images/img-2.jpg" width="125" /></div>
<p>Brian Solis is principal at <a href="http://altimetergroup.com/" rel="external">Altimeter Group</a>, a research-based advisory firm. Solis is globally recognized as one of the most prominent thought leaders and published authors in new media. A digital analyst, sociologist, and futurist, Solis has studied and influenced the effects of emerging media on business, marketing, publishing, and culture. His current book, Engage, is regarded as the industry reference guide for businesses to build and measure success in the social web.</p>
<p> </p>
<p> </p></div>
</content>



    </entry>
    <entry>
        <title>ROI, or the art of counting monsters -</title>
        <link rel="alternate" type="text/html" href="http://itzblog.typepad.com/weblog/2012/01/roi-or-the-art-of-counting-monsters-.html" />
        <link rel="replies" type="text/html" href="http://itzblog.typepad.com/weblog/2012/01/roi-or-the-art-of-counting-monsters-.html" thr:count="0" />
        <id>tag:typepad.com,2003:post-6a00d83536da0f69e20168e56fe273970c</id>
        <published>2012-01-12T18:23:34-08:00</published>
        <updated>2012-01-12T18:23:34-08:00</updated>
        <summary>Originally posted on BlockbyBlock. Read the original post here: http://www.blockbyblock.us/2012/01/09/roi-or-the-art-of-counting-monsters/# Posted on January 9, 2012 by Sally Duros Next time you’re puzzling over the return on investment, ROI, of advertising for a neighborhood business, first consider the monsters. “If you...</summary>
        <author>
            <name>ITZ Publishing</name>
        </author>
        <category scheme="http://www.sixapart.com/ns/types#category" term="Itz Publishing" />
        <category scheme="http://www.sixapart.com/ns/types#category" term="Local online" />
        <category scheme="http://www.sixapart.com/ns/types#category" term="Metrics" />
        <category scheme="http://www.sixapart.com/ns/types#category" term="Newspaper Industry" />
        
        <category scheme="http://sixapart.com/ns/types#tag" term="itzpublishing" />
        <category scheme="http://sixapart.com/ns/types#tag" term="local" />
        <category scheme="http://sixapart.com/ns/types#tag" term="metrics" />
        <category scheme="http://sixapart.com/ns/types#tag" term="online advertising" />
        <category scheme="http://sixapart.com/ns/types#tag" term="roi" />
        <category scheme="http://sixapart.com/ns/types#tag" term="small business" />
        <category scheme="http://sixapart.com/ns/types#tag" term="social media" />
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<content type="xhtml" xml:lang="en-US" xml:base="http://itzblog.typepad.com/weblog/">
<div xmlns="http://www.w3.org/1999/xhtml"><blockquote>
<h1><span style="font-size: 10pt;">Originally posted on BlockbyBlock. Read the original post here: </span></h1>
<h1><span style="font-size: 10pt;"> <a href="http://www.blockbyblock.us/2012/01/09/roi-or-the-art-of-counting-monsters/#">http://www.blockbyblock.us/2012/01/09/roi-or-the-art-of-counting-monsters/#</a></span></h1>
<div>Posted on <a href="http://www.blockbyblock.us/2012/01/09/roi-or-the-art-of-counting-monsters/" rel="bookmark" title="3:55 pm">January 9, 2012</a> by <a href="http://www.blockbyblock.us/author/sally-duros/" title="View all posts by Sally Duros">Sally Duros</a></div>
<div>
<p> </p>
<p><img alt="" height="300" 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" width="400" /></p>
<p> </p>
<p>Next time you’re puzzling over the return on investment, ROI, of advertising for a neighborhood business, first consider the monsters.</p>
<p>“If you look at Facebook as the little monster in the corner you have to feed every day.  And Twitter is another one. And the business’ website is another one. And email is another one,” says Greg Swanson, CEO of <a href="http://itzpublishing.com/">Itz Publishing</a>,  a strategic consulting partner for online media, “the neighborhood business  now has 15 monsters in the room.”</p>
<p>“The question is not what is the ROI on each one, it is how the heck do I feed 15 monsters?!”, he says.</p>
<p>A history lesson on small business marketing will clarify why this is relevant to advertising.</p>
<p>In 1990, if you were a small business looking to win customers in your local market, you spent 70% of your total marketing budget buying ads with legacy media — radio, TV and  newspapers. That means you spent the bulk of your money —  $7 out of $10 —  buying the audience from someone else who had one  – i.e. buying ads on radio, TV or in newspapers.</p>
<p>“You were basically renting an audience,“ Swanson says.</p>
<p>The small business spent the other 30% of its marketing budget reaching the audience it had built itself. It used marketing tools that included signage, posters, direct mail, discounts and a few other bells and whistles.</p>
<p>But now it’s 2012, and those numbers have reversed, Sawnson says. Today small businesses are spending only 30% of their total marketing dollars buying ads with a publisher, i.e. renting an audience —   including your website audience. And they are spending 70% of their dollars reaching the audience that they have built themselves.</p>
<p>“70-30. Which means that all media companies — whether you are talking about indy online media or legacy media — are fighting over an ever-shrinking part of the pie,” Swanson says.</p>
<p>The advertising/rental pie is very small.</p>
<p>This has been a 30-to-40 year movement on the part of small business owners, Swanson says.</p>
<p>That’s why Swanson thinks it’s time for local media to find a way to participate with small business owners and help them focus their 70% of self-built marketing dollars.</p>
<p>Today, the flavor-of-the-day for much of that self-built audience includes Facebook, websites, Yelp, Twitter, Groupon and other social sites that small businesses are compelled to participate in.</p>
<p>Using each of these tools poses a slew of questions. For instance, if  a small business works with Groupon, it has bought 1,500 new email addresses. It’s got a new audience to market to as well as a lot of questions. How often should I talk with my audience? What should I say?</p>
<p>In addition, every tool is measured by a different metric, Swanson says.  Social sites count likes, and clicks and views and opens and none of them compare well with each other. Social media marketing consultant <a href="http://www.briansolis.com/">Brian Solis</a> has written extensively about this problem and has developed a rough system of measurement.</p>
<p>“The small business owner doesn’t have a clue how to manage this,” Swanson says. “A company like AT&amp;T has highly sophisticated tools for managing social, but if you are the local advertiser, you are blindfolded in a dark room with a dart in your hand throwing it against the wall hoping the dart board is on the wall.”</p>
<p>In short, the small business owner faces more things to do with no greater budget, expertise or time.</p>
<p>That’s why to Swanson’s way of thinking, for the local indy publisher the sweet spot might be to ease the pain for the small business rather than trying to sell on a traditional ROI model.</p>
<p>The indy publisher could say “Let us provide you with a service where you can enter your information once and we will distribute it. And one of the distribution streams will be an ad on our news site.”</p>
<p>And so the ROI quickly morphs.</p>
<p>Though an unproven and controversial idea, Allen D. Mutter, who writes Newsasaur came out in support of the idea of<a href="http://newsosaur.blogspot.com/2011/12/making-facebook-work-for-publishers.html#comments"> publishers serving as social media managment boutiques</a> in December, citing Forrester Rsearch.</p>
<blockquote>
<p> A recent survey by Forrester Research, the market research company, found that 77% of the mangers of small and medium businesses are concerned about building their social-marketing presence. But nearly all of them say they are so bewildered about what to do and so overwhelmed with the ordinary chores of running their businesses that they want someone to help.</p>
</blockquote>
<p>Swanson says that online publishers have an added quandary in that they often choose to sell banner ads – which are outmoded as an advertising model — coupled with selling to a news organization’s demographics. In Swanson’s opinion, neither takes advantage of the true capacity of the Internet to match buyers and sellers, but that’s another tributary we won’t go down just yet.</p>
<p>So as to ROI, how does this add up?</p>
<p>If you are a local publisher trying to sell ads to small business, and this small business conundrum jibes with your experience, you might try to understand the small business marketing mix of “rental” vs. self-build and see how you can work with the business to help maximize its channels, with your news site serving as an included channel.</p>
<p>Some might find following the small business money and easing the pain a more fruitful route than the more traditional path.</p>
<p>Let us know what your experience has been.</p>
</div>
<br /></blockquote></div>
</content>



    </entry>
    <entry>
        <title>26 Promising Social Media Stats for Small Businesses</title>
        <link rel="alternate" type="text/html" href="http://itzblog.typepad.com/weblog/2011/12/26-promising-social-media-stats-for-small-businesses-.html" />
        <link rel="replies" type="text/html" href="http://itzblog.typepad.com/weblog/2011/12/26-promising-social-media-stats-for-small-businesses-.html" thr:count="0" />
        <id>tag:typepad.com,2003:post-6a00d83536da0f69e20154390b1644970c</id>
        <published>2011-12-27T16:26:43-08:00</published>
        <updated>2011-12-27T16:26:43-08:00</updated>
        <summary>Originally posted on www.socialmediaexaminer.com- click here to read the original posting. By Phil Mershon Published November 8, 2011 Is your small business “all in” with social media? New research shows incredible opportunity for small businesses. Keep reading to discover why...</summary>
        <author>
            <name>ITZ Publishing</name>
        </author>
        <category scheme="http://www.sixapart.com/ns/types#category" term="Local online" />
        <category scheme="http://www.sixapart.com/ns/types#category" term="social media" />
        
        <category scheme="http://sixapart.com/ns/types#tag" term="facebook stats" />
        <category scheme="http://sixapart.com/ns/types#tag" term="facebook users" />
        <category scheme="http://sixapart.com/ns/types#tag" term="mobile users" />
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        <category scheme="http://sixapart.com/ns/types#tag" term="small business" />
        <category scheme="http://sixapart.com/ns/types#tag" term="social media research" />
        <category scheme="http://sixapart.com/ns/types#tag" term="social media stats" />
        <category scheme="http://sixapart.com/ns/types#tag" term="social media strategy" />
        <category scheme="http://sixapart.com/ns/types#tag" term="social media studies" />
        <category scheme="http://sixapart.com/ns/types#tag" term="social media use" />
        <category scheme="http://sixapart.com/ns/types#tag" term="social network" />
        
<content type="xhtml" xml:lang="en-US" xml:base="http://itzblog.typepad.com/weblog/">
<div xmlns="http://www.w3.org/1999/xhtml"><p>Originally posted on www.socialmediaexaminer.com- <a href="http://www.socialmediaexaminer.com/26-promising-social-media-stats-for-small-businesses/#more-12347" target="_blank" title="www.socialmediaexaminer.com">click here to read the original posting</a>.</p>
<p> </p>
<p>By <a href="http://www.socialmediaexaminer.com/author/phil-mershon/" rel="author" title="Posts by Phil Mershon">Phil Mershon</a><br />Published November 8, 2011 </p>
<p><a href="http://www.socialmediaexaminer.com/category/research/" target="_blank"><img alt="social media research" height="166" src="http://www.socialmediaexaminer.com/images/research-pose.png" title="social media research" width="110" /></a>Is your small business “all in” with social media? New research shows incredible opportunity for small businesses.</p>
<p>Keep reading to discover why social media is changing small business for the better.</p>
<p>Six months ago, I highlighted many <a href="http://www.socialmediaexaminer.com/small-businesses-benefit-most-from-social-media-study-reveals/">benefits of social media for small business</a>, but several new research articles <strong>add urgency </strong>to this message.</p>
<h3>Swiftly Changing Landscape</h3>
<p>Social media marketing is a rapidly changing environment, as we all know. But the good news is that <strong>your customers are embracing social media as a normal part of their lives.</strong> Even the over-50 population is adapting at staggering rates.</p>
<p>The following 26 stats should impress upon you the importance of developing a social media strategy for your business.</p>
<p>#1: There are now more than <strong>800 million active Facebook users</strong>, with over 200 million added in 2011. Notice the growth trend traced by <a href="http://www.benphoster.com/facebook-user-growth-chart-2004-2010/" target="_blank">Ben Foster</a>.</p>
<div style="width: 492px;"><img alt="facebook growth" height="357" src="http://www.socialmediaexaminer.com/images/1111pm-facebook-growth.png" width="482" />
<p>Facebook is growing rapidly. Which side of the wave are you on?</p>
</div>
<p><a href="http://nielsen.com/" target="_blank">Nielsen</a> found the following in their <a href="http://blog.nielsen.com/nielsenwire/social/" target="_blank">3Q 2011 Social Media Report</a>:</p>
<p>#2:<strong> Over 80% of all Americans </strong>use a social network.</p>
<p>#3: Americans spend more time on Facebook than any other U.S.website.</p>
<p>#4: Approximately 40% of social media users access their accounts through mobile devices.</p>
<p>#5:<strong> Nearly 23% of online time is spent on social networks</strong>.</p>
<p>#6: Facebook is the top destination among social networks and blogs:</p>
<div style="width: 454px;"><img alt="facebook minutes" height="395" src="http://www.socialmediaexaminer.com/images/1111pm-facebook-minutes.png" width="444" />
<p>Nielsen found U.S.users spend nearly 10x more time on Facebook than Twitter or LinkedIn.</p>
</div>
<p>#7:<strong> Social media users are more active and influential offline</strong>:</p>
<div style="width: 368px;"><img alt="offline influence" height="555" src="http://www.socialmediaexaminer.com/images/1111pm-offline-influence.png" width="358" />
<p>Social media users are more active offline and have greater influence than their peers (Nielsen).</p>
</div>
<div style="border: 2px solid #c9c299; margin: 0pt 0pt 20px; padding: 15px; width: 500px; background-color: #ece5b6;">
<p><strong>Key Takeaways</strong>:</p>
<ol>
<li>Be sure you<strong> empower your online fans to be offline advocates</strong>;</li>
<li>Given the growing number of mobile social media users, <strong>consider how to best engage your mobile customers</strong> when you craft your posts for Facebook and LinkedIn (e.g., requiring shorter responses will get higher engagement).</li>
</ol></div>
<h3>What Does Facebook Say About its Users?</h3>
<p>At Facebook’s recent F8 Developer Conference, Facebook shared the following statistics:</p>
<p>#8:<strong> More than half of Facebook users log in every day </strong>– that’s more than 400 million people.</p>
<p>#9: <strong>The average user has 130 friends </strong>and is connected to 80 pages, events and groups.</p>
<p>#10: There are 900 million objects that people interact with (pages, groups, etc…).</p>
<p>#11: Facebook hosts over 7 million apps, and over 20 million apps are downloaded each day.<br /> <strong> </strong></p>
<p>#12:<strong> Around 75% of Facebook users are outside of North America </strong>with accounts available in 70 languages.</p>
<div style="border: 2px solid #c9c299; margin: 0pt 0pt 20px; padding: 15px; width: 500px; background-color: #ece5b6;">
<p><strong>Key Takeaway:</strong></p>
<p>The previous five statistics show the strong competition for  eyeballs. A critical success factor for getting seen is consistency.  There is a cumulative effect to your social efforts. The next stat  highlights this.</p>
</div>
<p>#13: <a href="http://www.comscore.com/" target="_blank">Comscore</a> released a <a href="http://www.comscore.com/Press_Events/Presentations_Whitepapers/2011/The_Power_of_Like_How_Brands_Reach_and_Influence_Fans_Through_Social_Media_Marketing" target="_blank">study</a> earlier this year that showed how business brands that <strong>post at least once every day </strong>will reach 22% of their fans in a given week.</p>
<div style="width: 493px;"><img alt="comscore" height="316" src="http://www.socialmediaexaminer.com/images/1111pm-comscore.png" width="483" />
<p>Comscore shows the impact of consistently posting to Facebook.</p>
</div>
<h3>How Are People Using Social Media?</h3>
<p><a href="http://www.experian.com/" target="_blank">Experian</a> recently released their <a href="http://www.experian.com/assets/simmons-research/brochures/experian-marketing-services-2011-social-media-consumer-report2.pdf" target="_blank">2011 Social Media Consumer Report</a>. The following trends help paint a picture of how people are using social media.</p>
<p>#14: Experian estimates that 91% of online American adults (approx. 129 million) <strong>access some form of social media each month</strong>.</p>
<p>#15: And get this: <strong>98% of 18- to 24-year-olds access social accounts monthly.</strong></p>
<p>#16: This confirms their stat that <strong>college towns log on to Facebook the most.</strong></p>
<p>#17:<strong> The average Facebook user spends 20 minutes on his or her account during each visit</strong>.</p>
<div style="width: 493px;"><img alt="length of visit" height="243" src="http://www.socialmediaexaminer.com/images/1111pm-length-of-visit.png" width="483" />
<p>Note  that Facebook users spend nearly twice as much time on the platform as  Twitter users. The jury is still out on Google+, as data hasn't been  accumulated to show the effect of the public release.</p>
</div>
<p>#18: A majority of Facebook users log in 3-4 times per week.</p>
<div style="width: 494px;"><img alt="frequency of visits" height="287" src="http://www.socialmediaexaminer.com/images/1111pm-frequency-of-visits.png" width="484" />
<p>Notice that Twitter users are nearly as likely to login once per week as they are three to four times per week.</p>
</div>
<p>#19: One out of 5 social network users is likely to visit another social site after leaving one.</p>
<div style="width: 489px;"><img alt="social destination" height="398" src="http://www.socialmediaexaminer.com/images/1111pm-post-social-destination.png" width="479" />
<p>After  visiting a social network, 45% of users will visit another social site,  a multimedia site like YouTube or use a search engine.</p>
</div>
<div style="border: 2px solid #c9c299; margin: 0pt 0pt 20px; padding: 15px; width: 500px; background-color: #ece5b6;">
<p><strong>Key Takeaways: </strong></p>
<ol>
<li>If college students are part of your target market,<strong> be sure to find them on Facebook</strong>;</li>
<li>Because many customers show a tendency to stay on social media sites, <strong>find ways to keep them engaged</strong>.</li>
</ol></div>
<h3>Small Businesses Moving Toward Social Media</h3>
<p>So what are business leaders doing in light of the obvious shift toward social media in online behavior?</p>
<p><a href="http://www.zoomerang.com/" target="_blank">Zoomerang</a> interviewed 1,180 small- to mid-sized business (SMB) decision-makers and 500 consumers in September to release this <a href="http://www.zoomerang.com/uploadedFiles/docs/marketing-digital-world-smb.pdf" target="_blank">study</a> in an attempt to answer that question.</p>
<p>#20: The <strong>3 most important reasons small businesses leverage social media </strong>are:</p>
<ul>
<li>Connecting with customers</li>
<li>Visibility</li>
<li>Self-promotion</li>
</ul>
<div style="width: 495px;"><img alt="zoomerang top" height="302" src="http://www.socialmediaexaminer.com/images/1111pm-zoomerang-top.png" width="485" />
<p>81% of small business leaders use social media to get in front of customers and find new customers.</p>
</div>
<p>#21: 44% of SMB decision-makers use social media.</p>
<div style="width: 489px;"><img alt="zoomerang promotion" height="302" src="http://www.socialmediaexaminer.com/images/1111pm-zoomerang-promotion.png" width="479" />
<p>This graphic highlights how important it is to integrate social media with your website, email and direct mail efforts.</p>
</div>
<p>#22: Of those SMB decision-makers who use social media, 86% use Facebook vs. 41% LinkedIn and 33% Twitter:</p>
<div style="width: 491px;"><img alt="zoomerang tool" height="303" src="http://www.socialmediaexaminer.com/images/1111pm-zoomerang-tool.png" width="481" />
<p>Small- and medium-sized businesses are investing the most effort in Facebook.</p>
</div>
<div style="border: 2px solid #c9c299; margin: 0pt 0pt 20px; padding: 15px; width: 500px; background-color: #ece5b6;">
<p><strong>Takeaway: </strong></p>
<p>Be sure to<strong> integrate your social media efforts</strong> with your website and mail efforts (online and offline).</p>
</div>
<h3>Small Businesses Getting Results Without Spending Much</h3>
<p>Social media is good for business, not just relationships. <a href="http://www.mediabistro.com/" target="_blank">Mediabistro</a> published an <a href="http://www.mediabistro.com/alltwitter/small-business-social-media_b14294" target="_blank">infographic</a> produced by <a href="http://www.crowdspring.com/" target="_blank">Crowdspring</a> that reveals the following findings:</p>
<p>#23: 50% of small business owners reported gaining new customers  through social media – most notably through Facebook and LinkedIn.</p>
<p>#24: 51% of Facebook users and 64% of Twitter users are more likely to buy from the brands they follow.</p>
<div style="width: 491px;"><img alt="infographic" height="296" src="http://www.socialmediaexaminer.com/images/1111pm-infographic.png" width="481" />
<p>Twitter fans are more likely to buy from a brand they follow (Crowdspring).</p>
</div>
<p>#25: <strong>Small businesses don’t have to spend much to get results: </strong><a href="http://www.zoomerang.com/uploadedFiles/docs/marketing-digital-world-smb.pdf" target="_blank">Zoomerang</a> found that nearly 60% of all small business decision-makers spend less  than $100 on social media and 74% of businesses don’t employ anyone to  manage their social media marketing.</p>
<div style="width: 487px;"><img alt="zoomerang spending" height="284" src="http://www.socialmediaexaminer.com/images/1111pm-zoomerang-spending.png" width="477" />
<p>Small business owners can get results without spending a lot of cash.</p>
</div>
<h3>More Good News for Small Businesses</h3>
<p>#26: <a href="http://about.ning.com/press_release_062011/" target="_blank">Ning</a> has found <strong>it only takes 20 people to create meaningful many-to-many interactions </strong>and bring an online community to a significant level of activity. That’s something almost any business can achieve.</p>
<div style="border: 2px solid #c9c299; margin: 0pt 0pt 20px; padding: 15px; width: 500px; background-color: #ece5b6;">
<p><strong>Key Takeaway: </strong></p>
<p>Don’t use the excuses of having a limited budget or a small fan base  to prevent you from broadening and deepening your social efforts.</p>
</div>
<h3>How to Bring It All Together</h3>
<p>There are numerous conclusions to draw from these statistics.  Clearly, small businesses are increasingly leaning on social media to  grow their businesses. Many of your customers are using social media  almost every day. The opportunities to <strong>connect directly with your customers</strong> are unprecedented, but so is the competition.</p>
<p>About the Author, <a href="http://www.socialmediaexaminer.com/26-promising-social-media-stats-for-small-businesses/#more-12347">Phil Mershon</a></p>
<p>Phil Mershon is director of events for Social Media Examiner. He  is also strategic marketing consultant specializing in customized  events, mission-driven campaigns and creative communication strategies</p></div>
</content>



    </entry>
    <entry>
        <title>12 Google+ Marketing Tips From the Pros</title>
        <link rel="alternate" type="text/html" href="http://itzblog.typepad.com/weblog/2011/12/12-google-marketing-tips-from-the-pros.html" />
        <link rel="replies" type="text/html" href="http://itzblog.typepad.com/weblog/2011/12/12-google-marketing-tips-from-the-pros.html" thr:count="1" thr:updated="2011-12-28T17:01:02-08:00" />
        <id>tag:typepad.com,2003:post-6a00d83536da0f69e201675f6cb01d970b</id>
        <published>2011-12-26T11:54:47-08:00</published>
        <updated>2011-12-26T11:54:47-08:00</updated>
        <summary>Originally published at www.socialmediaexaminer.com. Here is the link... http://www.socialmediaexaminer.com/12-google-marketing-tips-from-the-pros/# By Cindy King Published December 26, 2011 Are you struggling to figure out how to market your business with Google+? Looking for some tips and ideas? You’ve come to the right...</summary>
        <author>
            <name>ITZ Publishing</name>
        </author>
        <category scheme="http://www.sixapart.com/ns/types#category" term="Local online" />
        <category scheme="http://www.sixapart.com/ns/types#category" term="social media" />
        
        <category scheme="http://sixapart.com/ns/types#tag" term="cindy king" />
        <category scheme="http://sixapart.com/ns/types#tag" term="contact details" />
        <category scheme="http://sixapart.com/ns/types#tag" term="description" />
        <category scheme="http://sixapart.com/ns/types#tag" term="employer field" />
        <category scheme="http://sixapart.com/ns/types#tag" term="google" />
        <category scheme="http://sixapart.com/ns/types#tag" term="google circles" />
        <category scheme="http://sixapart.com/ns/types#tag" term="google hangouts" />
        <category scheme="http://sixapart.com/ns/types#tag" term="google plus" />
        <category scheme="http://sixapart.com/ns/types#tag" term="google+ badge" />
        <category scheme="http://sixapart.com/ns/types#tag" term="google+ bio" />
        <category scheme="http://sixapart.com/ns/types#tag" term="google+ custom url" />
        <category scheme="http://sixapart.com/ns/types#tag" term="google+ marketing" />
        <category scheme="http://sixapart.com/ns/types#tag" term="google+ page" />
        <category scheme="http://sixapart.com/ns/types#tag" term="google+ photos" />
        <category scheme="http://sixapart.com/ns/types#tag" term="google+ tips" />
        <category scheme="http://sixapart.com/ns/types#tag" term="gplusto" />
        <category scheme="http://sixapart.com/ns/types#tag" term="hovercard" />
        
<content type="xhtml" xml:lang="en-US" xml:base="http://itzblog.typepad.com/weblog/">
<div xmlns="http://www.w3.org/1999/xhtml"><p>Originally published  at www.socialmediaexaminer.com. Here is the link...</p>
<p>http://www.socialmediaexaminer.com/12-google-marketing-tips-from-the-pros/#</p>
<p> </p>
<p>By <a href="http://www.socialmediaexaminer.com/author/cindy-king/" rel="author" title="Posts by Cindy King">Cindy King</a><br />Published December 26, 2011</p>
<p><a href="http://www.socialmediaexaminer.com/category/tools/" target="_blank"><img alt="social media tools" height="166" src="http://www.socialmediaexaminer.com/images/tools-pose.png" title="social media tools" width="157" /></a>Are  you struggling to figure out how to market your business with Google+?  Looking for some tips and ideas? You’ve come to the right place.</p>
<p>We asked 12 experienced social media professionals to share their best tips on <a href="http://www.socialmediaexaminer.com/how-to-set-up-a-google-page-for-your-business/" target="_blank">Google+ for business</a> with you.</p>
<p>Here are 12 ways you can <strong>use Google+ to promote and market your business</strong>.</p>
<h3>#1: Personalize your page URL</h3>
<div style="width: 95px;"><a href="http://www.socialmediaexaminer.com/author/ben-pickering/" target="_blank"><img alt="Ben Pickering" height="85" src="http://www.socialmediaexaminer.com/images/sme-contributor-ben-pickering.png" width="85" /></a>
<p>Ben Pickering @bpicks</p>
</div>
<p>Carly Simon’s 70′s hit “You’re So Vain” gave vanity a bad name. But  using a so-called “vanity URL” can be a smart move when it comes to your  online presence.</p>
<p>While Facebook allows page owners to <strong>create vanity URLs</strong> of the structure <a href="http://facebook.com/" target="_blank">facebook.com/</a>YourName, Google does not currently do the same.</p>
<p>By default, Google+ page URLs look like this: <a href="https://plus.google.com/103145815507039304597/posts" target="_blank">https://plus.google.com/103145815507039304597/posts.</a> It seems likely that at some point Google will allow for personalized  page URLs, but until they do, there is a service that can help.</p>
<p>At <a href="http://www.gplus.to/" target="_blank">http://www.gplus.to/</a>, you can <strong>create a custom URL</strong> like <a href="http://www.gplus.to/strutta" target="_blank">http://www.gplus.to/strutta</a>,  which will redirect a user to your page. This link is more  user-friendly and branded for your business or organization. When it  comes to branding yourself on social channels, a little vanity is OK!</p>
<div style="width: 545px;"><img alt="gplus" height="316" src="http://www.socialmediaexaminer.com/images/1211ck-gplus-vanity-url.PNG" width="535" />
<p>Create your vanity URL for your Google+ page.</p>
</div>
<p><em><a href="https://plus.google.com/113457364655372780821/" target="_blank">Ben Pickering</a>, CEO of <a href="http://www.strutta.com/" target="_blank">Strutta</a>.</em></p>
<h3>#2: Craft an eye-catching mini-bio for your hovercard</h3>
<div style="width: 95px;"><a href="http://www.socialmediaexaminer.com/author/mari-smith/" target="_blank"><img alt="Mari Smith" height="85" src="http://www.socialmediaexaminer.com/images/sme-contributor-mari-smith.jpg" width="85" /></a>
<p>Mari Smith @marismith</p>
</div>
<p>Get creative with your “Employer” field and use that to <strong>craft an eye-catching “mini-bio.”</strong> This then shows in your hovercard, which is often the <em>only</em> information someone on Google+ has in front of them to decide whether to circle (follow) you or not.</p>
<p>Make it really easy for more people to circle you by having a bio somewhat similar to what you may have on Twitter.</p>
<p>The field is not obvious at first, but it’s under the “Employment”  section and has to be your current employer. You have plenty of  characters to write what you wish there. I would caution against writing  something like “self-employed,” as shown in the screenshot below—that  doesn’t really tell anyone anything about you.</p>
<p>I’ve written a bio similar to the one I have on Twitter and included a link—though it’s not clickable.</p>
<div style="width: 298px;"><img alt="what not to do" height="338" src="http://www.socialmediaexaminer.com/images/1211ck-googleplus-mari-what-not-to-do.jpg" width="288" />
<p>Don't do this.</p>
</div>
<div style="width: 343px;"><img alt="hovercard" height="271" src="http://www.socialmediaexaminer.com/images/1211ck-googleplus-mari-hovercard.jpg" width="333" />
<p>Do provide an interesting mini-bio to appear on your hovercard.</p>
</div>
<p><em><a href="https://plus.google.com/s/Mari%20Smith" target="_blank">Mari Smith</a>, a widely-recognized <a href="http://marismith.com/" target="_blank">social media speaker and trainer</a>, author of <em>The New Relationship Marketing</em>, and coauthor of <em>Facebook Marketing: An Hour A Day</em>.</em></p>
<h3>#3: Create a great first impression</h3>
<div style="width: 95px;"><a href="http://www.socialmediaexaminer.com/author/kristi-hines/"><img alt="kristi hines" height="85" src="http://www.socialmediaexaminer.com/images/sme-contributor-kristi-hines.png" width="85" /></a>
<p>Kristi Hines @kikolani</p>
</div>
<p>I think one of the most important things that businesses need to do with both their personal profiles and Google+ pages is<strong> fill out all of the details</strong>. Don’t think of Google+ as just another social profile. <strong>Think about it as your first contact point with a new client</strong>.</p>
<p>With that in mind, make sure you <strong>have a great description in your introduction, all of your contact details, and links to your most important online properties</strong> including your website, top pages on your website (products or  services), blog and main social profiles (Twitter, Facebook and  LinkedIn). Also be sure to use the photostrip underneath your headline  to <strong>display the photos that best represent you and your brand</strong>.</p>
<div style="width: 485px;"><img alt="G+ description" height="520" src="http://www.socialmediaexaminer.com/images/1211ck-sme-googleplus-description.PNG" width="475" />
<p>Add a compelling description and all useful contact information.</p>
</div>
<p><em><a href="https://plus.google.com/118321989430962111396/" target="_blank">Kristi Hines</a>, author of the popular blog, <a href="http://kikolani.com/" target="_blank">Kikolani</a>.</em></p>
<h3>#4: Promote your Google+ page</h3>
<div style="width: 95px;"><a href="http://www.socialmediaexaminer.com/author/debbie-hemley/" target="_blank"><img alt="Debbie Hemley" height="85" src="http://www.socialmediaexaminer.com/images/sme-contributor-debbie-hemley.png" width="85" /></a>
<p>Debbie Hemley @dhemley</p>
</div>
<p>It’s important to remember to <strong>promote your Google+ page</strong> from your website and other online presences. A <a href="http://www.brightedge.com/social-share-November-2011-GooglePlus" target="_blank">recent BrightEdge study</a>   found that of the world’s top 100 brands that had scurried to create a  Google+ business page, 61 of them had not displayed a link from their  website to their new Google+ page.</p>
<p>Businesses should<strong> tap into features such as Google Badges</strong>. To do this, you need to sign up at the <a href="http://www.google.com/+/learnmore/platform-preview/" target="_blank">Google+ Platform Preview</a> and then create and customize your badge at the <a href="https://developers.google.com/+/plugins/badge/config" target="_blank">Google+ configuration tool page</a>. The page will generate a script that you’ll code into your website to enable and display the badge.</p>
<div style="width: 460px;"><img alt="SME badge" height="103" src="http://www.socialmediaexaminer.com/images/1211ck-sme-google+-badge.PNG" width="450" />
<p>Check out Social Media Examiner's Google+ badge in the sidebar to the right.</p>
</div>
<p>I’d also suggest adding the +1 button to your company’s website or  blog, which allows visitors to recommend it with a single click. <a href="http://www.hubspot.com/how-to-use-google-plus-for-business/" target="_blank">HubSpot</a> reported that websites that use Google’s +1 button generated 3.5 times  more traffic from Google+ than websites that don’t have the button  installed.</p>
<p>You can read more about my tips in my post, “<a href="http://debbiehemley.com/2011/11/30/november-posts/" target="_blank">The Marketer’s Field Guide to Google Plus Business Pages</a>.”</p>
<p><em><a href="https://plus.google.com/s/Debbie%20Hemley" target="_blank">Debbie Hemley</a>, <a href="http://debbiehemley.com/" target="_blank">social media consultant and blogger</a>.</em></p>
<h3>#5: Create a suggested circles list</h3>
<div style="width: 95px;"><a href="http://www.socialmediaexaminer.com/author/jeff-korhan/" target="_blank"><img alt="Jeff Korhan" height="85" src="http://www.socialmediaexaminer.com/images/sme-contributor-jeff-korhan.png" width="85" /></a>
<p>Jeff Korhan @jeffkorhan</p>
</div>
<p>My favorite Google+ marketing tip is to <strong>create a prioritized list of suggested circles</strong> you should be placed in at the top of the About tab of your profile page, both for your business and personal profiles.</p>
<p>Visitors can then quickly and easily determine your business focus, which will<strong> encourage further exploration</strong> of your descriptive bio or company introduction, and lead to more connections.</p>
<div style="width: 300px;"><img alt="circle" height="240" src="http://www.socialmediaexaminer.com/images/1211ck-google-plus-jeff-circle-2.png" width="290" />
<p>Jeff gives his audience suggestions on where to place him.</p>
</div>
<p><em><a href="https://plus.google.com/104131907640774444480/" target="_blank">Jeff Korhan</a>, <a href="http://www.jeffkorhan.com/" target="_blank">professional speaker, consultant and columnist</a> on new media and small business marketing.</em></p>
<h3>#6: Leverage photos to connect with your audience</h3>
<div style="width: 95px;"><a href="http://www.socialmediaexaminer.com/author/jamie-turner/" target="_blank"><img alt="Jamie Turner" height="85" src="http://www.socialmediaexaminer.com/images/sme-contributor-jamie-turner.jpeg" width="85" /></a>
<p>Jamie Turner @AskJamieTurner</p>
</div>
<p>If you’re like a lot of people, you’re using Google+ as a tool to  build awareness for you or your business. If that’s the case, you may  want to update your Google+ profile to <strong>include photos that provide helpful facts and figures about your industry</strong>.</p>
<p>In my case, I wanted to provide my Google+ followers information  about social, mobile and digital media. I did this by creating graphics  that were 720 x 720 pixels and uploading them to a scrapbook on my  Google+ profile.</p>
<div style="width: 489px;"><img alt="google+ photos" height="167" src="http://www.socialmediaexaminer.com/images/1211ck-turner-google+-photos.PNG" width="479" />
<p>Check out how Jamie used the Google+ photo feature.</p>
</div>
<p>The result is that visitors to my profile are greeted by 5 short  factoids about marketing. This is helpful to my followers and also  positions me as a thought leader in the industry.</p>
<p><em><a href="https://plus.google.com/117993364889755405074/" target="_blank">Jamie Turner</a>, co-author of </em>How to Make Money with Social Media<em> and Founder of the <a href="http://www.60secondmarketer.com/KeynoteSpeaker" target="_blank">60 Second Marketer</a>.</em></p>
<h3>#7: Establish your presence and wait for your audience</h3>
<div style="width: 95px;"><a href="http://www.socialmediaexaminer.com/author/nichole-kelly/" target="_blank"><img alt="nichole kelly" height="85" src="http://www.socialmediaexaminer.com/images/sme-contributor-nichole-kelly.png" width="85" /></a>
<p>Nichole Kelly @Nichole_Kelly</p>
</div>
<p>Depending on what business you’re in, it’s quite possible that your  audience isn’t actively using Google+ yet. This represents both a  challenge and an opportunity.</p>
<p>The challenge is to find time to be engaging and relevant on yet another social network. The opportunity is for you to <strong>establish yourself as a thought leader in a space where your competition may not be actively participating</strong>.</p>
<p>To balance resource constraints with opportunity, I recommend that businesses establish their presence and <strong>listen for openings to engage. When you start seeing your audience adopting Google+</strong>, take the time to recognize what they like about the platform that they aren’t getting on Twitter, Facebook or LinkedIn.</p>
<p>Rather than trying to figure out how to do everything on Google+ that you’re doing on other social networks, <strong>look for how Google+ can help your business fill a unique need for your audience</strong> and build a strategy around that.</p>
<p><em><a href="https://plus.google.com/107587702412216949811/" target="_blank">Nichole Kelly</a>, publisher of <a href="http://fullfrontalroi.com/social-media-measurement-bootcamp" target="_blank">FullFrontalROI.com</a>.</em></p>
<h3>#8: Get to know your audience on Google+</h3>
<div style="width: 95px;"><a href="http://www.socialmediaexaminer.com/author/stephanie-gehman/" target="_blank"><img alt="Stephanie Gehman" height="84" src="http://www.socialmediaexaminer.com/images/sme-contributor-stephanie-gehman.png" width="85" /></a>
<p>Stephanie Gehman @airport_girl</p>
</div>
<p>When considering your content for the Google+ platform, remember that  although there may be some overlap with other social media, this is a  new and different platform and potentially an entirely new and different  audience.</p>
<p><strong>Get to know them by asking questions, polling, sharing content and interacting</strong>.  Do not presume that what works for your business on more established  social channels such as Twitter and Facebook will have a cookie-cutter  fit with your Google+ audience. Tailor your message and content to their  needs.</p>
<p><em><a href="https://plus.google.com/104365849174436773487/" target="_blank">Stephanie Gehman</a>, marketing manager for <a href="http://www.flyhia.com/" target="_blank">Harrisburg International Airport</a> in Pennsylvania.</em></p>
<h3>#9: Use brand micro-circles for repeat business</h3>
<div style="width: 95px;"><a href="http://www.socialmediaexaminer.com/author/carla-dewing/" target="_blank"><img alt="Carla Dewing" height="85" src="http://www.socialmediaexaminer.com/images/sme-contributor-carla-dewing.png" width="85" /></a>
<p>Carla Dewing @CarlaDewing</p>
</div>
<p>To get the most out of Google+, <strong>concentrate on creating circles on a micro level</strong>.  Work on a business-by-business basis, adding names to client businesses  and brands, each of which has their own circle. You can also add names  to “influencer” circles, which will help you connect with people in your  field whom you want to meet online.</p>
<p>Using Google+ as a business knowledge base improves communication  with your clients and your project management ability as you chat,  video-conference and connect with new people through these micro  circles.</p>
<p>Segmentation and attention are often vital when you’re shooting for  repeat business. Google+ has handed you a way to do this neatly and  efficiently, without having to use multiple platforms or media!</p>
<p><em><a href="https://plus.google.com/117866247673378834523/" target="_blank">Carla Dewing</a>, content marketing expert and part-owner of <a href="http://www.contrastmedia.co.za/" target="_blank">Contrast Media</a>.</em></p>
<h3>#10: Capitalize on Google+ search to show you’re there</h3>
<div style="width: 95px;"><a href="http://www.socialmediaexaminer.com/author/jason-miller/" target="_blank"><img alt="Jason Miller" height="85" src="http://www.socialmediaexaminer.com/images/sme-contributor-jason-miller.jpeg" width="85" /></a>
<p>Jason Miller @JasonMillerCA</p>
</div>
<p>Search Google+ for mentions of your brand and industry-related keywords. <strong>Save your searches and they will appear on your left sidebar for quick reference</strong>. Monitor your saved searches daily and respond to mentions, comment on threads and reshare people’s posts.</p>
<div style="width: 490px;"><img alt="search" height="221" src="http://www.socialmediaexaminer.com/images/1211ck-googleplus-miller-search.jpg" width="480" />
<p>Use the Google+ search feature and save your searches.</p>
</div>
<p>Even if you have nothing to say, a +1 lets them know that you’re paying attention, as a great social brand should be.</p>
<p><em><a href="https://plus.google.com/111498947729292607681/" target="_blank">Jason Miller</a>, Programs Manager, Social Media &amp; Content at <a href="http://www.marketo.com/" target="_blank">Marketo</a>.</em></p>
<h3>#11: Use Google+ hangouts to communicate with customers</h3>
<div style="width: 95px;"><a href="http://www.socialmediaexaminer.com/author/tom-martin/" target="_blank"><img alt="Tom Martin" height="85" src="http://www.socialmediaexaminer.com/images/sme-contributor-tom-martin.jpeg" width="85" /></a>
<p>Tom Martin @TomMartin</p>
</div>
<p>Brands should be looking forward to hanging out on Google+<strong>.</strong>That’s  right. No key benefit required, just communication. The power of the  hangout is truly (for me at least) THE big differentiator of Google+  over other social platforms.</p>
<p>Need some insight into how consumers are thinking? Ship a bunch of  them a bag of M&amp;M’s and a calendar appointment for your next focus  group.</p>
<p>Want to <strong>make your consumers feel special? Call them with an invitation to hang out with someone interesting</strong>:  your CEO, a famous spokesperson or maybe the head of product  development. No script, no questions. Just a chance to talk with someone  they’d really like to meet.</p>
<div style="width: 490px;"><img alt="hangout" height="280" src="http://www.socialmediaexaminer.com/images/1211ck-googleplus-hangout-martin.jpg" width="480" />
<p>Invite your customers to hang out with you and make it interesting.</p>
</div>
<p>Or best of all,<strong> be the campfire that your customers want to visit</strong> and teach your customer (who probably doesn’t have a clue about  Google+, much less a hangout) how they can get on Google+ and join a  hangout to meet with other like-minded folks and make new friends who  share a common interest. The list can go on and on, but suffice it to  say, the ability to <strong>create real-time, multi-user video chats is ripe for innovative marketing</strong>.</p>
<p><em><a href="https://plus.google.com/112047805398947513196/" target="_blank">Tom Martin</a>, founder of <a href="http://www.helpmybrand.com/" target="_blank">Converse Digital</a>.</em></p>
<h3>#12: Join others’ hangouts</h3>
<div style="width: 95px;"><a href="http://www.socialmediaexaminer.com/author/%20marc-pitman/" target="_blank"><img alt=" Marc Pitman" height="85" src="http://www.socialmediaexaminer.com/images/sme-contributor-marc-pitman.jpeg" width="85" /></a>
<p>Marc Pitman @marcapitman</p>
</div>
<p>If you’re really going to<strong> learn how to effectively use hangouts</strong>,  you’ll need to participate in some (as a person, not really as a  marketer). Taking the time to learn the norms of hangouts will make your  first hangout as a business far more successful. If you use the Chrome  browser, there’s a plugin called “Hangout Canopy” that allows you to <strong>see what live hangouts are happening</strong> at any given moment. (Go <a href="http://www.socialmediaexaminer.com/how-to-hold-your-own-google-hangout-and-why-you-should/" target="_blank">here</a> for more on how to hold a hangout.)</p>
<p><em><a href="https://plus.google.com/b/111193894818128580437/110020210793200048119">Mark Pitman</a>, author and speaker dedicated to making it ridiculously easy for people to get <a href="http://www.fundraisingcoach.com/">nonprofit fundraising training</a>.</em></p>
<p> </p>
<p>About the Author, <a href="http://cindyking.biz/">Cindy King</a></p>
<p>Cindy King is the Managing Editor of Social Media Examiner. She's  tuned into business development through social media and cross-cultural  marketing. Connect with Cindy on Twitter: @CindyKing.</p></div>
</content>



    </entry>
    <entry>
        <title>Mobile Email Viewing Horns in on Webmail and Desktop</title>
        <link rel="alternate" type="text/html" href="http://itzblog.typepad.com/weblog/2011/12/mobile-email-viewing-horns-in-on-webmail-and-desktop.html" />
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        <id>tag:typepad.com,2003:post-6a00d83536da0f69e20162fe194dcb970d</id>
        <published>2011-12-20T12:00:29-08:00</published>
        <updated>2011-12-20T12:00:29-08:00</updated>
        <summary>From e-marketer. Read the original story at http://www.emarketer.com/Article.aspx?R=1008743&amp;ecid=a6506033675d47f881651943c21c5ed4 DECEMBER 20, 2011 Weekends correlate with high mobile usage With the growth of smartphones and other internet-connected mobile devices, mobile email usage is also experiencing a growth spurt. Due to the rise...</summary>
        <author>
            <name>ITZ Publishing</name>
        </author>
        <category scheme="http://www.sixapart.com/ns/types#category" term="mobile advertising" />
        
        <category scheme="http://sixapart.com/ns/types#tag" term="mobile email" />
        
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<div xmlns="http://www.w3.org/1999/xhtml"><h3>From e-marketer. Read the original story at</h3>
<p><a href="http://www.emarketer.com/Article.aspx?R=1008743&amp;ecid=a6506033675d47f881651943c21c5ed4">http://www.emarketer.com/Article.aspx?R=1008743&amp;ecid=a6506033675d47f881651943c21c5ed4</a></p>
<p>DECEMBER 20, 2011 <br /><br /></p>
<h3>Weekends correlate with high mobile usage</h3>
<div>With the growth of smartphones and other internet-connected mobile devices, mobile email usage is also experiencing a growth spurt. Due to the rise in mobile email viewership, both webmail and desktop email are experiencing declines in share.</div>
<p>Mobile is not expected to replace webmail or desktop email anytime soon, though. According to email certification and reputation monitoring company <a href="http://www.returnpath.net/" target="blank">Return Path</a>, webmail is still the most popular form of email use around the world, representing 44% of all message views, followed by desktop with 33%. Mobile comes in third, with 23% of all email views occurring on mobile devices.</p>
<p> </p>
<h3><img alt="Ways that Email Is Read, Sep 2011 (% of total email views worldwide)" border="0" src="http://www.emarketer.com/images/chart_gifs/135001-136000/135022.gif" /></h3>
<p> </p>
<p>Return Path’s report, which analyzed email data from April 2011 to September 2011, indicates mobile email views were up 34% from the last study the company conducted from October 2010 through March 2011. Meanwhile, webmail decreased 11% and desktop email decreased 9.5%. iPad usage is largely responsible for mobile email growth. Return Path data indicates that use of iPads rose 73% during the April–September time period.</p>
<p>Time of day and day of week have a strong influence on where consumers view their email. Desktop usage accounts for the majority of email views during weekdays, whereas mobile emailing spikes on weekends. According to Return Path, Monday is a particularly weak day for mobile usage.</p>
<p>Where email is viewed is also slightly dependent on vertical industry. Email users were quicker to read entertainment, social networking and publishing emails on mobile devices, while saving messages from software firms for desktop or webmail viewing.</p>
<p> </p>
<h3><img alt="Ways that Email Is Read, by Industry, Sep 2011 (% of total email views worldwide)" border="0" src="http://www.emarketer.com/images/chart_gifs/135001-136000/135024.gif" /></h3>
<p> </p>
<p>Research from <a href="http://litmus.com/" target="blank">Litmus</a>, a small software company based in Cambridge, Mass., indicates that email access via mobile device, for the most part, has climbed since July 2010. Despite dips in November 2010 and January 2011, mobile device email usage is expanding, while webmail is in slight decline. The spikes in mobile email correspond with summer months in which consumers may be checking in on email while vacationing or spending time out of the office.</p>
<p>Both Litmus and Return Path research suggest that users are accessing email wherever they happen to be. Email is likely to continue to grow on more platforms, as more and more consumers embrace connected devices.</p>
<p> </p></div>
</content>



    </entry>
    <entry>
        <title>Cox Media Group Plants $6 Million In Content Farm Skyword</title>
        <link rel="alternate" type="text/html" href="http://itzblog.typepad.com/weblog/2011/12/cox-media-group-plants-6-million-in-content-farm-skyword.html" />
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        <id>tag:typepad.com,2003:post-6a00d83536da0f69e201675f0d2004970b</id>
        <published>2011-12-20T11:26:12-08:00</published>
        <updated>2011-12-20T11:26:12-08:00</updated>
        <summary>This is interesting. A fairly uncommon investment in content. Most media companies are making investments in marketing tools, or networks, or mobile platforms, not content creation. Read the original post at http://paidcontent.org/article/419-cox-media-group-plants-6-million-in-content-farm-skyword/ Here is the post... Broadcasting, publishing and marketing...</summary>
        <author>
            <name>ITZ Publishing</name>
        </author>
        <category scheme="http://www.sixapart.com/ns/types#category" term="Newspaper Industry" />
        
        
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<p>This is interesting. A fairly uncommon investment in content. Most media companies are making investments in marketing tools, or networks, or mobile platforms, not content creation.</p>
<p>Read the original post at</p>
<p><a href="http://paidcontent.org/article/419-cox-media-group-plants-6-million-in-content-farm-skyword/">http://paidcontent.org/article/419-cox-media-group-plants-6-million-in-content-farm-skyword/</a></p>
<p> </p>
<p>Here is the post...</p>
<p> </p>
<p>Broadcasting, publishing and marketing group Cox Media Group is putting down some more roots in digital media investments: it has announced an investment of $6 million in Skyword, a content farm, to expand Skyword’s business.</p>
<a name="keep_reading" /></div>
<p>Cox is the <a href="http://www.businesswire.com/news/home/20111219005871/en/Skyword-Raises-6-Million-Cox-Media-Group" title="sole investor">sole investor</a> in the company.</p>
<p>It looks like the investment for Cox, which owns <a href="http://www.coxmediagroup.com/about/ourproperties/" title="15 TV and 85 radio affiliate stations in some 22 markets">15 TV and 85 radio affiliate stations in some 22 markets</a> across the U.S., is a strategic one, as it looks to develop more interactive and rich content for its advertisers, particularly on digital platforms as advertising in more traditional media formats like those it operators continues to be face declines as newer forms of media take away the attention of viewers and advertisers. The company reported $1.8 billion in revenue last year.</p>
<p>An as-yet unnamed Cox executive will also join Skyword’s board of directors.</p>
<p><a href="http://www.skyword.com/" title="Skyword">Skyword</a> says it already produces thousands of pieces of content for a “search and social driven world,” which it generates and distributes through its own platform. Cox’s affiliates could potentially become alternative sources for distribution for those pieces of content.</p>
<p>Content farms like Skyword and its bigger competitor Demand Media (<a href="http://finance.paidcontent.org/paidcontent?Page=QUOTE&amp;Ticker=DMD" title="DMD">NYSE: DMD</a>) have been accused of producing <a href="http://paidcontent.org/article/419-can-demand-media-wean-itself-from-low-grade-content/" title="low-grade content">low-grade content</a> for the lowest bidder—a charge they are trying to work off as they grow in prominence as businesses.</p>
<p> </p></div>
</content>



    </entry>
    <entry>
        <title>How mobile will affect the strategy of newspapers</title>
        <link rel="alternate" type="text/html" href="http://itzblog.typepad.com/weblog/2011/12/how-mobile-will-affect-the-strategy-of-newspapers.html" />
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        <id>tag:typepad.com,2003:post-6a00d83536da0f69e20162fe18f6ac970d</id>
        <published>2011-12-20T11:19:46-08:00</published>
        <updated>2011-12-20T11:19:46-08:00</updated>
        <summary>From the INMA blog.. read it here http://www.inma.org/blogs/mobile-tablets/post.cfm/how-mobile-will-affect-the-strategy-of-newspapers 20 December 2011 · By Otto Sjöberg I like bold statements. Bold statements make things happen. It was a bold statement when CEO Eric Schmidt last year at the Mobile World Congress...</summary>
        <author>
            <name>ITZ Publishing</name>
        </author>
        <category scheme="http://www.sixapart.com/ns/types#category" term="mobile advertising" />
        <category scheme="http://www.sixapart.com/ns/types#category" term="Research" />
        
        <category scheme="http://sixapart.com/ns/types#tag" term="mobile" />
        <category scheme="http://sixapart.com/ns/types#tag" term="time spent with media" />
        
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<div xmlns="http://www.w3.org/1999/xhtml"><h4 />
<h4>From the INMA blog.. read it here</h4>
<h4><a href="http://www.inma.org/blogs/mobile-tablets/post.cfm/how-mobile-will-affect-the-strategy-of-newspapers">http://www.inma.org/blogs/mobile-tablets/post.cfm/how-mobile-will-affect-the-strategy-of-newspapers</a></h4>
<p>20 December 2011 · By Otto Sjöberg<br /><br /><img align="right" alt="" src="http://www.inma.org/blogs/mobile-tablets/assets/content/Sjoberg-MCommerce.jpg" /></p>
<p>I like bold statements. Bold statements make things happen.</p>
<p>It was a bold statement when CEO Eric Schmidt last year at the Mobile World Congress in Barcelona announced Google's completely new strategy: mobile-first.</p>
<p>“It's not a phone anymore,” he explained. “It's your alter ego, an extension of everything we do.”</p>
<p>In the year following that statement a lot of important things happened in the mobile industry:</p>
<ul>
<li>Android grew to be the dominant operating system for mobile phones.</li>
<br />
<li>Smartphones outsold PCs in the last quarter of 2010 (although Eric Schmidt eight months earlier predicted the shift would come in 2013).</li>
<br />
<li>Apple became the fourth-largest producer of mobile phones.</li>
<br />
<li>Nokia fired its Finnish CEO and appointed the first foreigner, a Canadian from Microsoft.</li>
<br />
<li>Nokia and Microsoft joined hands to start fighting for a dominant position in the mobile ecosystem.</li>
<br />
<li>Microsoft acquired Skype for US$8.5 billion.</li>
<br />
<li>And Google acquired Motorola for US$12.5 billion.</li>
</ul>
<p>A couple of weeks ago, I heard another bold statement, this time at the Open Mobile Summit in San Francisco. On stage was John Donahoe, CEO of eBay: “I believe there will be more change in how consumers shop and pay in the next three years than there has been in the last 20. Think about that.”</p>
<p>He was talking about the development of mobile commerce, or m-commerce.What has happened in the last 12 to 18 months has changed eBay's point of view of the future, he said.</p>
<p>The numbers are staggering:</p>
<ul>
<li>From a standing start three years ago, nearly US$5 billion worth of commerce will close on mobile devices for eBay in 2011.</li>
<br />
<li>More than US$3.5 billion of payments will occur on mobile devices via PayPal in 2011.</li>
<br />
<li>Three transactions per second are now happening on mobile devices.</li>
<br />
<li>eBay sells 2,600 cars every week on mobile devices! Yeah, people buy cars on a mobile device.</li>
<p>Barclays predicts in the next five years m-commerce will grow by 55%. In comparison, online sales will grow by 8% and in-store sales 1.6%.</p>
</ul>
<p>In a recent survey by ComScore, 13.5 million consumers in the five largest European markets accessed retail sites on mobile phones in the spring of 2011. Of these five markets, the UK saw the biggest growth: up 163% over the same period last year.</p>
<p>Jeffrey Grau, principal analyst at eMarketer, put it this way: “For years, the trend has been for consumers to research products online, and then go buy in-store. But as the industry improves its slate of mobile offerings, consumers are increasingly visiting stores to research products, and then (buying) something else on their mobile devices.”</p>
<p>Mobile devices are blurring the line between online and offline at a pace no one could have predicted. Consumers feel as though they have a vast mall in their pockets.</p>
<p>At the Open Mobile Summit, John Donahoe admitted: “If I would have stood here a year ago, I would have said eBay competes in the e-commerce space. It's a US$350 billion market, it's 4% of total retail and we think it's going to double or triple, and that's an enormous opportunity,” he said. “But what has happened over the last 12 to 18 months is the blurring of the line between online and offline. The 'e' is falling out of e-commerce, because retail and e-commerce are now becoming one.”</p>
<p>So mobile has dramatically affected the strategy of giants like Google and eBay. So how will it affect the strategy of newspapers? My bold statement, in all humility, would be: With the effect of m-commerce on retail, the nature of advertising will also change in ways we still cannot grasp. Factors such as personal preferences, location and getting in front of the customer at the right time will move measurements and expectations, (and how we're able to charge for advertising!), from eyeballs to feet.</p>
<p>What kind of engagement do you achieve?</p>
<p>Because the mobile device is so personal and individual, media's traditional broadcasting perspective becomes obsolete. One-to-many will morph into one-to-one-to-one-to-one-to-one because of contextual matters.</p>
<p>Still not convinced mobile will change your business again, as the Internet once did?</p>
<p>Well, let me quote this news that came out Monday from eMarketer: “Adults in the United States now spend more time with mobile than print magazines and newspapers combined.”</p>
<p>One hour and five minutes on mobile versus just 44 minutes for newspapers and magazines — combined!</p>
<p>That's a 10% share of people's media time for mobile. And yet, mobile gets less than 1% of the advertising dollars.</p>
<p><br /><br />Read more: <a href="http://www.inma.org/blogs/mobile-tablets/post.cfm/how-mobile-will-affect-the-strategy-of-newspapers#ixzz1h6Ux1JZI">http://www.inma.org/blogs/mobile-tablets/post.cfm/how-mobile-will-affect-the-strategy-of-newspapers#ixzz1h6Ux1JZI</a></p>
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