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So what happens when you post a video on YouTube called United Breaks Guitars

John — Fri, 10 Jul 2009 23:56:38 +0000

On Tuesday, I posted an article called United Breaks Guitars or A Quick Lesson in Bad Customer Service. At that time the video had been viewed 131,526 times. A Google search of United Breaks Guitars resulted in 4,900 pages. So what’s happened between then and now?

The story was picked up by CNN, and several [...]

United Breaks Guitars or A Quick Lesson in Bad Customer Service

John — Wed, 08 Jul 2009 16:05:01 +0000

This video, called United Breaks Guitars, is a quick lesson in how NOT to treat your customers. I’ll let Dave Maxwell of the group Sons of Maxwell tell his story.

In the spring of 2008, Sons of Maxwell were traveling to Nebraska for a one-week tour and my Taylor guitar was witnessed being thrown by [...]

Why You Should Be Using Online Classified Sites

John — Tue, 26 May 2009 22:32:15 +0000

Should you be using online classified ads for your business? According to Pew Research Center, you may be missing out if you don’t

Last Friday Pew announced that <blockquote>the number of online adults who have used online classified ads has more than doubled in the past four years. Almost half (49%) of internet users say they [...]

A Tired Old Dog

John — Fri, 20 Feb 2009 04:28:01 +0000

An older, tired-looking dog wandered into my yard.

I could tell from his collar and well-fed belly that he had a home and was well taken care of.

He calmly came over to me, I gave him a few pats on his head; he then followed me into my house, slowly walked down the hall, curled up [...]

5 Tips for Getting the Most from Your Credit Card

John — Tue, 20 Jan 2009 07:09:31 +0000

Let’s face it, if you have a small business, especially an online business, you use your credit card for your expenses. Sadly, too many small business people use their business credit card the same way they use their personal card. In a lot of cases, they don’t even seperate the two. If that’s you, the [...]

5 Tips for Improving Your Credit Score

John — Mon, 19 Jan 2009 06:05:21 +0000

As a business person, whether online or off, one thing you have to be aware of is your credit score. With the way the economy is going, it’s getting harder for people to get credit unless they have a top notch score. This doesn’t just apply to people looking to buy a home but to [...]

The Best Place to Buy TN570 Toner, or any other kind

John — Fri, 12 Dec 2008 03:37:16 +0000

I can’t believe it but I need to buy a Brother TN-570 Toner Cartridge for my laser printer. That may not seem like such a big deal if you haven’t priced a TN570 cartridge lately. Just like everything else, the price of the TN570 toner cartridge has jumped over the last year and a half.

Let [...]

How Big is Your Club?

John — Tue, 09 Dec 2008 18:46:05 +0000

Let me tell you a story about having the right club to achieve success in your business.

A hunter walking through the jungle found a huge dead rhino with a pigmy standing beside it. Amazed, he asked: “Did you kill that?”

“Yes,” said the pigmy.

The hunter asked “How could a little bloke like you kill a huge beast [...]

5 Ways to Save on Your Taxes Before December 31st

John — Tue, 09 Dec 2008 03:44:56 +0000

It may seem too early to think about taxes, but you can possibly save hundreds of dollars or more by getting your deductible ducks in a row before the year ends. As with most deductions, income restrictions may apply so check with the Internal Revenue Service to get details. For starters, see if you can [...]