JW Software News

JW Software Releases FileHandler Version 8.0!

JW Software — Mon, 23 Apr 2012 00:00:00 GMT

St. Louis, Missouri April 23, 2012 - JW Software, Inc. a leading provider of insurance operations software and services announces the release of the much anticipated FileHandler version 8.0.

“We’ve completely re-designed the entire user interface”, said Nick Marrocco, JW Software Senior Developer. “In addition to making the product even more user-friendly and accessible, the product now includes a customized ‘Notification Pane’ which provides the user color-coded, real-time notifications of claim activities as well as a calendar tool to manage workloads and workflow directly from the main workbench”.

“The FileHandler product has been in production since our inception over 23 years ago with the browser-based version rolled out over 10 years ago”, said Jim Wieland, JW Software President. “With that kind of longevity, the system is obviously incredibly stable, intuitive and user-friendly however new programming technologies have allowed us to make FileHandler even better and we are confident our existing and future clients will like the change”.

“The feedback from current clients and prospective clients has been incredible”, said Tim Cuckow, V.P., Sales and Marketing. “It’s easy for established software vendors such as JW Software to become complacent in terms of enhancing their existing platforms however we as an organization are constantly striving to keep our systems fresh so as to help our clients serve their customers better.”

About JW Software
JW Software, Inc. is a software firm focused on the development and support of product-based Insurance Technology Solutions with a specific emphasis on end-to-end Policy and Claims Administration solutions via the FileHandler® & PolicyHandler® Systems as well as Certificate of Insurance Tracking via the CertificateHandler® System. JW Software’s suite of software products are designed to support Carrier, TPA, Risk Pool and Self-Insured insurance operations. Backed by a company with over 23 years experience in the Insurance Technology marketplace, PolicyHandler, FileHandler and CertificateHandler have been strategically designed to enhance existing processes and improve productivity through their diverse functionality, dynamic reporting tools and unparalleled flexibility in screen and workflow configuration. To schedule an online Web Demo at or to find out more, please call Tim Cuckow at 314-843-5950 x.111 or visit us at www.jwsoftware.com

Chris Phoenix
314-843-5950 ext. 123
chris.phoenix@jwsoftware.com

C.L. Thomas, Inc. moves into production on FileHandler

JW Software — Mon, 05 Mar 2012 00:00:00 GMT

St Louis, MO March 5, 2012 - JW Software, Inc. today announced that C.L. Thomas, Inc. has recently moved into production on the FileHandler claims administration software platform. “Just another terrific client to bring on board”, said Jason Williams, JW Software Director of Support. “We’ve been supporting the self-insured market for twenty-three years and we were definitely able to bring that experience to the table and help C.L. Thomas radically improve their claims workflow”.

Wright Risk Management moves into production on FileHandler

JW Software — Wed, 01 Feb 2012 00:00:00 GMT

St Louis, MO February 1, 2011 - JW Software, Inc. today announced that Wright Risk Management has recently moved into production on the FileHandler claims administration software platform. “We are truly excited to have Wright (Risk) as a client”, said Jason Williams, JW Software Director of Support. “The implementation went smoothly and we are honored to be their claims technology partner”.

Commonwealth Casualty Company moves into production on FileHandler.

JW Software — Thu, 05 Jan 2012 00:00:00 GMT

St Louis, MO January 5, 2012 – JW Software, Inc., a leading provider of insurance operations software and services, announced today that Commonwealth Casualty Company has moved into production on FileHandler, JW Software’s Claims Administration System.

“(Going with) The FileHandler system was one of the easiest decisions that we ever had to make when it came to integrating our business goals in the ever changing age of technology”, said Steve Eck, Vice President of Claims. “Jason (Project Manager) was so well versed in the product, bridging the gap between our corporate needs and what FileHandler could do for us made it a seamless transition.

“It was exciting to work with a private passenger auto carrier”, said Jason Williams, JW Software Project Manager. “Non-Commercial Auto presents some unique processing challenges from a technology integration stand-point however FileHandler was up to the task and we’re excited to be partnering with a great organization such as Commonwealth”.

About Commonwealth Casualty Company:

Commonwealth Casualty Company provides private passenger auto insurance to Arizona consumers. We are headquartered in Phoenix, Arizona and proudly service the Arizona consumer. Commonwealth's commitment to exceptional service to our clients is what sets us apart from other insurance companies. We provide innovative coverages to our clients, and in the event of a claim strive to provide superior claims experience. That means you can expect us to provide you the kind of service that builds relationships. We understand the importance of building strong and long lasting relationships with our clients.

Our goal as an Arizona insurance company is to do our part to provide social and economic prosperity for our local communities.

Professional Claims Managers moves into production on FileHandler

JW Software — Mon, 24 Oct 2011 00:00:00 GMT

St Louis, MO October 24, 2011 - JW Software, Inc. today announced that Professional Claims Managers (PCM), a subsidiary of U.S. Risk Insurance Group, Inc., has recently moved into production on the FileHandler claims administration software platform.“It’s always a great feeling to see an organization move from prospective customer to a client of JW Software”, said Tim Cuckow, JW Software V.P., Sales and Marketing. “It’s always a journey yet the end result is incredibly rewarding. PCM is a great organization and we are excited to be their insurance technology partner now and for many years to come”.

ARGO Group (U.S.) moves into production on FileHandler

JW Software — Fri, 16 Sep 2011 00:00:00 GMT

St Louis, MO September 16, 2011– JW Software, Inc., a leading provider of insurance operations software and services, announced today that The Argo Group (U.S.) has moved into production on FileHandler, JW Software’s Claims Administration System.

“JW Software is not your typical software vendor; they really do make you feel like you are their partner -- they don’t just pay it lip service like so many others do”, said Seldon Hurley, Director of IT. “Their employees have always been able to understand the needs of our Business in order to deliver the appropriate solutions, and are always willing to go above and beyond when faced with unanticipated challenges”.

“Although this was a large and challenging project, it was an absolute pleasure to work with the Argo Implementation Team”, said Laura Goddard, JW Software Project Manager. “Projects that require a collaborative effort such as the Argo implementation really reflect on the strength of our company in terms of our knowledge and experience in the insurance software market”. .

“Laura Goddard has been a godsend; she is extremely knowledgeable about claims, is a very effective Project Manager and Business Analyst, but the best part about her is that she is simply a pleasure to work with”, continued Hurley. “We look forward to continued successful projects with JW Software and the File Handler team”.

About The Argo Group:

Argo Group International Holdings, Ltd. is an international underwriter of specialty insurance and reinsurance products in areas of the property and casualty markets. Through our operating companies, we offer a comprehensive line of high-quality products and services designed to meet the unique coverage and claims-handling needs of our clients in four business segments: Excess and Surplus Lines, Commercial Specialty, Reinsurance and International Specialty, which includes our Lloyd’s syndicate.

Currently, Argo Group has offices in six countries, including Brazil and the UAE, and through our 28 locations, we write business in many countries across the world. Our geographic expansion has produced positive financial results, most notably a compounded growth in book value per share of approximately 13 percent since 2002, which marked the infancy of Argo Group's entrance into the specialty insurance market.

Rockville Risk Management Associates, Inc., moves into production on FileHandler

JW Software — Fri, 12 Aug 2011 00:00:00 GMT

St Louis, MO August 12, 2011 – JW Software, Inc., a leading provider of insurance operations software and services, announced today that Rockville Risk Management moved into production on FileHandler, JW Software’s Claims Administration System.

“We are new to this system but I can tell you the technical support we received from Jason Williams (JW Software’s Director of Support) has been outstanding” said James Lynch, COO of Rockville Risk. “He works around our schedules, a very valuable and time saving advantage. He quickly grasps our problems and provides cost effective solutions”.

“It is not often that a vendor can be counted on for sales/ marketing presentations”, continued Lynch, “but our confidence in Jason is such that he joins in with direct client contacts, answering their FileHandler questions on the spot”.

“This was a great project to be involved with”, said Williams. “Being involved in not only the implementation but also helping Rockville grow their business has been incredibly rewarding. It hits home on JW Software’s philosophy of being a strategic software partner for our clients”.

About Rockville Risk Management:

Rockville Risk Management Associates, Inc. (RRMA) is an established Third Party Administrator (TPA) incorporated in New York State and geared to service claims portfolios nationwide. RRMA covers every aspect of claims management. The organization is there every step of the way with comprehensive services and a forward thinking philosophy resulting in the best path to success.

JW Software Adds to Staff

JW Software — Mon, 18 Jul 2011 00:00:00 GMT

St. Louis, MO - July 18, 2011 - JW Software, Inc., a market leader in the development, sales and support of insurance technology software solutions, announced today the appointment of two new additions to the staff of JW Software.

Chris Moss will serve as a network administrator and Dean Nuemann has been hired as a senior developer. Mr. Moss and Mr. Nuemann bring an aggregate of over twenty-five years of programming and support experience to JW Software.

“JW Software’s ability to grow in the midst of such economic uncertainty says a great deal about the quality of our products and services,” said Phil Warden, V.P. of Product Development. “We’ve just recently celebrated our twenty-second anniversary and we feel the future looks very bright”.

Two new clients move into production on the FileHandler/PolicyHandler platform

JW Software — Fri, 27 May 2011 00:00:00 GMT

St Louis, MO – May 27, 2011 - JW Software, Inc. today announced that The Insurance Companies of the Americas and Alliance National Insurance Company have recently moved into production on the FileHandler/PolicyHandler end-to-end policy and claims administration software platform. Both organizations will use the seamless policy and claims solution to streamline the entire “quote to claim“ process.

“Although our client base for the FileHandler system is quite large, we are excited to see the continued growth of the PolicyHandler client base as well”, said Sean Clawson, PolicyHandler product manager.

“It’s a great insurance platform”, said Jim Wieland, JW Software President. “Both products share the same database creating a seamless solution however both may still be implemented individually to provide clients the greatest level of flexibility”.

Three new clients move into production on FileHandler

JW Software — Fri, 08 Apr 2011 00:00:00 GMT

St Louis, MO – April 8, 2011 - JW Software, Inc. today announced that Blue Bear Risk Management, Innovative Risk Management and Genesis Claims Administrators, LLC have recently moved into production on FileHandler, JW Software’s browser based claims administration solution. All three organizations selected FileHandler as the best solution to enhance their current claims process and improve productivity.

“These were great projects to be a part of”, said Jason Williams, JW Software Director of Support. “All three presented unique challenges, yet all three are in full production and moving forward on growing their respective businesses”.

“All three clients are privately-held third party administrators, a business segment JW Software is intimately familiar with”, said Tim Cuckow, JW Software’s V.P. of Sales and Marketing. “As a privately-held company ourselves, we understand the pressure these clients face”, continued Cuckow. “We will not hesitate to tailor our pricing model and services to meet any unique business requirement a client may be facing so as to provide the highest level of ROI”.