For Couples, Families... And Anyone Suffering From Conflict:
How to talk about difficult issues, heal relationships... and get your needs met.
Stop fights... and transform conflict into connection and solutions, with a proven step-by-step system to de-escalate, be understood, prevent conflicts, and resolve issues once and for all... even if you're the only one following the steps.
What is Conflict Fixed?
Conflict Fixed is a step-by-step system to help you resolve and heal from conflicts, including the book, helpful tools, workshops, and one-on-one support.
(Based in effective Nonviolent Communication and Relationship Coaching techniques.)
1. STOP CONFLICTS
Simple tools to stop fights, so you can prepare for productive a conversation.
2. STRUCTURED TALKS
Follow the guide to slow down, hear each other, and resolve issues and conflicts.
3. SUPPORT AS NEEDED
Join the free weekly live workshop, or
get personal help for more difficult topics.
A time-tested, effective method
Conflict Fixed is a shortcut to using advanced conflict resolution techniques on your own, without years of training, relearning how to communicate, or needing to be "perfect" or "enlightened".
The 330-page book has 10 chapters for managing and preventing conflict, plus 3 bonus chapters on habits that escalate conflict or lead to disconnection when we're trying to help.
Stop fights on day 1: The first chapter shows you a simple way to quickly stop most conflicts, so you have space to resolve them.
Just follow the steps
Card Deck: The deck simplifies the conversation framework with colour-coded, step-by-step cards that help you slow down, follow the process, and really hear each other.
45 Cards: Summarizes the steps in Mutual Understanding, Heal Relationships, Solve Issues, and The Gift Of Interrupting ("pause cards"), plus two sets of Feelings and Needs cards.
Help at your fingertips
Free App:
Log Books: Log your topics, agreements, and much more.
Book Sessions: Connect to trained mediators (paid sessions)
Free Help:
Community: Ask questions in the free community
Practice Workshops: Free weekly practice.
Membership:
AI Chat: "Talk to the book" for instant answers.
Group Coaching: Multiple calls and workshops weekly.
1-on1 Practice: Get matched with people for live practice.
Sessions:
Prep Help: One-on-one help prepping for conversations.
Mediation: Get guided through difficult conversations.
CONFLICT FIXED IS...
The Only System You'll Ever Need To Fix And Resolve Most Relationship Conflicts
I put everything that top NVC-based mediators use into this book so that you can learn from our mistakes, our wins, and benefit from all the time, effort, and money that has gone into the training and testing that resulted in this framework.
330
Pages
Framework, theory, examples, and sample conversations.
5-Step Framework
Just follow the steps to fix most conflicts in most relationships.
10 Main Chapters
Everything you need to know to make difficult conversations easy.
3 Bonus Chapters
Become aware of conflict patterns that escalate conflic.
Inside, you’ll follow a proven step-by-step process to stop conflicts from escalating, create understanding and deep connection, heal relationships, and resolve issues for good.
(Even when the other person isn't following the framework.)
Part 1 - The Conflict Fixed Framework:
CHAPTER 1
Stop Conflict In Its Tracks
Stop conflict before it escalates. You can start using the first technique today to put an end to nearly any fight.
How to start conflicts on their journey to being resolved today.
CHAPTER 2
Prepare For Beneficial Talks
Discover the deep unmet needs or beliefs at the root of each conflict.
Create an intention for talking that will inspire the other person to collaborate.
CHAPTER 3
Shift Our Mental State
Discover the mindset that turns conflict into connection.
Learn to stay calm and respond intentionally when talking with people you usually react to.
CHAPTER 4
Understand Needs & Emotions
Learn what really creates our emotions and how to identify our needs.
Understand the theory behind the technique.
CHAPTER 5
Understand Each Other
Bring up topics in a way that doesn't trigger fight or flight, so your conversation isn't doomed before it starts.
Have win-win conversations, even when you disagree with each other or when they aren't following the structure.
CHAPTER 6
Heal Relationships
Do beneficial repair work to repair relationships, no matter which one of you did something the other found painful.
How to make connecting apologies without going into blame or shame.
CHAPTER 7
Solve Issues
How to think about agreements differently so you'll never have a bad, unfair, or failed agreement ever again.
How to create agreements that really work for both of you, and you both want to make work.
CHAPTER 8
The Gift Of Interrupting
Why we typically interrupt and why it leads to escalation.
How to interrupt in ways people actually appreciate.
CHAPTER 9
The Frames Conflict Lives In
Why our attempts (even with NVC) often fail to create connection during conflict and what to do about it.
How to recognize, break, and shift frames to help people come out of their conflict mindset into a connecting one.
CHAPTER 10
Relationship Fixed
Why relationships still fall apart even after conflict is fixed.
How to build relationship foundations that are resilient to conflict, so issues never again escalate.
Part 2 - Bonus Chapters:
BONUS CHAPTER 1
Conflict Scripts
Become aware of the automatic and unhelpful responses we've learned to use when we're in conflict.
What to do when you see other people responding with their automatic Conflict Scripts.
BONUS CHAPTER 2
Communication Traps
Discover the common ways of communicating that get in the way of connection, even when we're trying to help.
What to do when you see other people responding with their Communication Traps.
BONUS CHAPTER 3
Trauma Responses
Most of us have some level of trauma, so in conflict, there's a high chance one of you is responding from a trigger.
Become aware of each other's Trauma Responses.
What do to do when other people are responding from trauma.
This isn't just eduction...
It's a complete system to end conflicts.
You'll Stop:
You'll Start:
Reacting
Learn how to stop fights in their tracks and to reprogram your brain to react less and recover from reaction faster.
Defusing Conflicts
Be ready with intentional responses that help everyone come out of reaction, calm down, and actually talk.
Arguing
End arguments about who is right or wrong, and find solutions together that work for everyone.
Being Heard
Learn to share in ways others can easily hear, so they are less likely to react, and more likely to work with you.
Avoiding
No more avoiding issues. No more escalating. No more talking about it over and over and over again.
Solving Issues
Confidently deal with issues, heal from the pain of past actions, and resolve conflicts, once and for all.
You'll Stop:
Reacting
Learn how to stop fights in their tracks and to reprogram your brain to react less and recover from reaction faster.
Arguing
End arguments about who is right or wrong, and find solutions together that work for everyone.
Avoiding
No more avoiding issues. No more escalating. No more talking about it over and over and over again.
You'll Start:
Defusing Conflicts
Be ready with intentional responses that help everyone come out of reaction, calm down, and actually talk.
Being Heard
Learn to share in ways others can easily hear, so they are less likely to react, and more likely to work with you.
Solving Issues
Confidently deal with every issue, heal from the pain of past actions, and resolve any conflict, once and for all.
Available on Amazon:
Paperback
HardCover
Card Deck
Sign up for the online launch event:
Attend to get the app, e-book, audio book, and more... for free
(Date & time to be determined.)
2026 In-Person Workshops
Free, live workshops, online and across Canada.
Burnaby, B.C.
April 22 - May 28
Victoria, B.C.
April 30 - June 8
Montreal, Que.
June 10 - July 15
Weyburn, Sask.
July 22 - Aug. 26
Bay Roberts NFL
Sept. 2 - Oct. 7
Victoria, B.C.
Oct. 9 - Oct. 19
Quesnel, B.C.
Oct. 21 - Nov 25
Drummondsville, Que.
Nov. 2 - Jan. 20
Schedule a FREE workshop for your community, group, organization, etc.
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