Update: iOS 4 compatible Jott for iPhone app available soon!
We’ve submitted a new version of the Jott for iPhone app to Apple that is iOS 4 compatible. We’ll send out another update as soon as it goes live on the App Store. Thank you all for your patience while we worked on this, we’ll be in touch again soon!

Until the new app is available, remember that you can use:
–jott.com/mobile (to view your Jotts on your mobile phone)
–866-JOTT-123 (to call in to send Jotts with your voice from anywhere)

Dear Jotters,

If you use the Jott for iPhone application and you’ve just upgraded your iPhone’s OS to the newly released iOS 4, you may be experiencing some compatibility issues. We want to let you know that we are looking into this issue with Apple’s newest iOS, but that the Jott for iPhone application is not currently compatible with iOS 4.

If you haven’t upgraded your iPhone’s OS, please note that the Jott for iPhone application still works as usual with iOS 3 or 3.1.

We apologize for any inconvenience and will keep you posted.

All the best,
The Jott Team

ShareThis

On Monday May 24th, 2010 at 10 PM Pacific (1 AM Eastern) the Jott service will undergo maintenance for approximately 4 hours. During this time you won’t be able to create jotts (from the phone number, website, or iPhone and BlackBerry apps).

If you are a Jott Voicemail customer, calls to your phone which go to voicemail during this time will be recorded and transcribed. However, until the maintenance is complete you will not receive a transcription of the message nor will you be able to hear it. If it is important that you be able to hear voicemail during this maintenance, disable forwarding of your voicemail to Jott. If you do disable voicemail forwarding to Jott, you’ll have to enable call forwarding back to Jott when the maintenance is complete.

We apologize in advance for any inconvenience.

Thank you for using Jott!
The Jott Team

ShareThis

We experienced a system outage this morning that resulted in services being unavailable from approximately 9:30 am to 10:30 am Pacific time. We extend our sincere apologies to you, our customers, for this unexpected outage.

All services are back up now. Our goal is always to provide you with exceptional service and we are doing everything to prevent this from happening in the future. Again, our sincere apologies.

Best,
John, Shree, and the rest of the Jott Team

ShareThis

We still recommend the MP3 file attachment for most users - it’s a smaller file with better audio quality. But, the WAV (uLaw) file is a great option for users who can’t play MP3s on their device, such as some BlackBerry users.

Change your attachment setting here: https://jott.com/settings_voicemail.aspx.

ShareThis

This is to notify you that the Jott service will be going into maintenance mode starting at 8pm Pacific tonight with limited access to the Jott service. We expect this to take a half hour. By 8:30pm Pacific, you should once again have full access to all of the Jott services.

Please note that if you’re a Jott Voicemail customer, any voicemails that you receive during this time will be recorded; they will be sent to you once maintenance is complete.

Our apologies for any inconvenience this may cause.

Thanks,
The Jott Team

ShareThis

Dragon Dictation brings the power of Dragon NaturallySpeaking to the iPhone, allowing you to speak your message, have it turned into text and put right into your iPhone’s email and text messaging apps. The app also works with the iPhone clipboard, so you can easily paste your spoken text into other applications on the iPhone, like Facebook or Twitter for instance.

You can download the Dragon Dictation app here.

This is very exciting for all of us at Nuance and we wanted to particularly thank those Jotters who helped beta test the app and provided the valuable feedback that made the app what it is today.

Stayed tuned for more iPhone news coming soon.

ShareThis

We’ve blogged before about why you may want the audio links, but for those folks that would rather not include it in your Tweets – now you can remove it.

If you’ve already setup the Twitter Jott Link, simply browse to the My Links page at http://jott.com/myjottlinks.aspx, edit your Twitter Jott Link and check the “Do not include audio link” checkbox.

If you haven’t added the Twitter link, you can do so here: http://jott.com/myjottlinks.aspx?v=social .

We’ve also added this setting to our new Ping.Fm Jott Link, so try it out.

ShareThis

It’s been a while since the last update to the Jott service (over six months!), but last night we made up for it in a big way. This is an incredibly broad release for us, touching many different aspects of the service, and we think you’re going to be pleased.

Read on to learn about all of the great new features we added…

Jott Refer-a-Friend Program
The Refer-a-Friend program rewards you for getting your friends to sign-up for Jott. It’s something we’ve been meaning to do for a long time: since Jott’s growth has come from word of mouth, and this rewards what many of you have already been doing.

Simply invite your friends to join Jott – we make it really easy. We’ll give each of them a free month of service and, better yet, for each new friend that signs up you’ll receive reward credits towards Jott.

Start inviting your friends here: http://jott.com/invite.aspx

For more information, read this FAQ.

Jott Assistant Product Improvements

Voicemail Snapshot
Voicemail Snapshot turns, well, a snapshot of your voicemail into text and sends it to you by email or text message. Best of all, it’s free for Jott Assistant customers.

Set up Voicemail Snapshot here: https://jott.com/selectplan.aspx?v=v

Salesforce Lite Jott Link
On the heels of launching the popular Jott for Salesforce service, we’ve added a Salesforce Lite Jott Link that lets you update your Salesforce.com to-do list w/ your voice. And, like Voicemail Snapshot, it’s free for Jott Assistant customers.

Add the Salesforce Lite link here: http://jott.com/myjottlinks.aspx?v=business

Recurring Reminders
Setting reminders that repeat at daily, weekly, monthly or even yearly intervals has been one of the all-time most requested features – and now it’s available.

Recurring reminders are perfect for birthday, anniversary or weekly meeting reminders.

To set a daily or weekly recurring reminder, just call Jott (1-866-JOTT-123), say “Reminder” and say “every day” or “every Tuesday” when asked “Which day?”.

You can set a bi-weekly, monthly or annual recurring reminder online at Jott.com. Just choose your interval from the “Repeat?” drop-down when setting a reminder.

Set Reminders by Email or SMS (aka I Want Sandy features)
Like a lot of Jotters, we were disappointed when I Want Sandy closed her doors last year. So we’re very happy to add one her best features into Jott – setting reminders via email or text message.

To create a reminder to “Eat lots of turkey” on Thanksgiving, simply send an email to jott@jott.com with the subject:

    Eat lots of turkey @ 11/26/2009 4:00PM

You can create the same reminder by texting the subject above to 40101 (the Jott short code).

For more information, read this FAQ.

Ping.FM Jott Link
Ping.fm lets you update all of your social networks at once. And now, the Ping.fm Jott Link lets you update all of your social networks with your voice.

Add the Ping.fm link here: http://jott.com/myjottlinks.aspx?v=social

Jott Voicemail Improvements

Voicemail 80 plan
For our avid Jott Voicemail customers who’ve been asking us for a larger voicemail plan, we added the Voicemail 80 plan which includes 80 voicemails per month.

Add the Voicemail 80 plan here: https://jott.com/selectplan.aspx?v=v

Voicemail Call History
Your Jott Voicemail email notifications now include a summary of the last 3 voicemails you’ve received from a given caller. This is great if you forget exactly when you last heard from somebody, and makes it a snap to go back to check it out.

Link your Voicemail to Salesforce
For those professionals that essentially live in Salesforce.com, you can now have your transcribed Jott voicemails automatically forwarded to your Salesforce.com account. This is included in any Jott Voicemail package, and is a great way of staying on top of your communications.

To link your voicemail to Salesforce, just add the Salesforce Lite link and update your voicemail settings here: https://jott.com/settings_voicemail.aspx

Jott for iPhone Improvements

Jott for iPhone v3.0
In addition to working with the iPhone OS 3.0, version 3.0 of the Jott for iPhone app is 5x faster (thanks to audio streaming), has a streamlined recording process (1-click to start recording) and sports an improved user experience.

If you haven’t already done so, download the app here.

Anyway, that’s a ton of new stuff, and there is more on the way.

Best,
John, Shree and the whole Jott team

ShareThis

We expect the maintenance to take one hour (until 9PM Pacific), during which time you won’t be able to create Jotts (from the phone number, website or iPhone and BlackBerry apps). However, any voicemails that you receive during that time will still be recorded, but you will not receive the notification until the maintenance is complete.

We apologize in advance for any inconvenience.

ShareThis

We experienced an issue with one of our systems that may have affected your use of Jott for iPhone, Jott for Outlook and Jott Express from approximately 5pm last night to about noon today, Pacific Time. All other Jott services we not affected.

Providing you with outstanding service is our goal every day, and we apologize for this unplanned outage. Everything possible is being done to ensure this does not happen again. All systems are back up and running now and you should not experience any more delays. Once again, many apologies for this outage.

All the best,
- John, Shree & the rest of the Jott Team

ShareThis