tag:blogger.com,1999:blog-59445984950350648552020-02-27T09:58:43.179-08:00Joe Marcouxhttp://www.blogger.com/profile/14979606464001289558noreply@blogger.comBlogger488125tag:blogger.com,1999:blog-5944598495035064855.post-75900480027420425592016-02-10T11:03:00.001-08:002016-02-10T11:03:57.163-08:00Taking a few moments out of your busy day and creating a blog post, email blast or a personal note/card to a preferred client will always create some positive traction for you and your enterprise. Think of it as a way to be top of mind. If you are using social media like Twitter or Facebook, motivational quotes are an effective way to gain fans and followers. Be sure to use these platforms as a way to inspire and connect with your valued clients. You'll be glad you Just Did It!Joe Marcouxhttp://www.blogger.com/profile/14979606464001289558noreply@blogger.com0tag:blogger.com,1999:blog-5944598495035064855.post-70596814671196890262015-07-27T14:39:00.000-07:002015-07-27T14:39:07.000-07:00On a recent retail visit I was greeted by some somber staff. The beginning of the shopping experience was off to a tough start for this business. This got me thinking on the subject of this blog. How do you greet your customers? Because the energy of that first contact is so important for the shopping experience. And the expectation that consumers have when walking in to a specialty store vs Big Box is that it should be Special (as in Specialty). Are you and your sales team offering that kind of energy to your customers/prospects? Make sure the energy is turned up a notch when customers are walking in. You'll be glad you Just Did It!Joe Marcouxhttp://www.blogger.com/profile/14979606464001289558noreply@blogger.com0tag:blogger.com,1999:blog-5944598495035064855.post-73366117671544871902015-06-30T10:02:00.001-07:002015-06-30T10:02:39.085-07:00Taking the time to remind your customers that they mean a lot to you and that you value them and their business is essential in Boutique Thinking. This is where the relationship marketing approach is so essential in practice. Those who take the time to express gratitude to their client base will reap rewards of reciprocation. Offer your customers solid advice, tips and feedback and continue to build on the relationship you have with them. By building continued confidence and providing additional value, you can then make occasional offers on sale items to earn more business. If all you do is try to "sell" to you database, you will lose your customers. People don't want to be "sold", they want to buy. Take the time to build on your relationships with your clients. The payoffs are enormous! And you'll be glad you Just Did IT! Joe Marcouxhttp://www.blogger.com/profile/14979606464001289558noreply@blogger.com0tag:blogger.com,1999:blog-5944598495035064855.post-73604704696541141022015-06-19T09:10:00.001-07:002015-06-19T09:10:28.657-07:00The skill that is least practiced by sales people is handling objections. It boggles my mind because this is the main reason that human beings frown upon sales! Objections are challenging at times, however they are not to be taken personally. EVER At Just Did It, we employ an elegant (simple) 2-step process to help any sales professional or rookie become a master of handling objections. They key to this is practice! Imagine if someone showed you the perfect way to swing a golf club and you could crush it perfectly straight every time. Guess what: You'd still need to PRACTICE doing it to perfect the swing. The same is to be said of becoming a master at handling objections. I can guarantee you this. If you practice the SOS System (Step 1: Acknowledge, Step 2: Ask a Question) you will master objections. Want to get an SOS workshop with your team? Call 204-233-6048 to book! You'll be glad you Just Did It! Joe Marcouxhttp://www.blogger.com/profile/14979606464001289558noreply@blogger.com0tag:blogger.com,1999:blog-5944598495035064855.post-71193400705398506562015-02-24T09:42:00.000-08:002015-02-24T09:42:32.946-08:00At Just Did It, our customers are asking us ways to help them increase sales margins and volume. At the Retail level, it is common for sales staff to be Order Takers. However, if sales staff implement a systematic approach, they can dramatically increase store volumes. Taking the time to find out what is motivating a customer purchase can lead a properly trained sales associate to offer advice to customers: "Can I make a suggestion?" What a terrific question! Ultimately, when you ask a customer: "Can I make a suggestion?", you are asking permission to sell them something. If they answer YES, they are effectively asking you to show them options to buy more solutions to their problem. This may sound "easy", however the challenge is to properly train sales staff and make this a habit. At Just Did It, we have the methods to make the training STICK with our accelerated learning system so that the habit comes naturally and sales increase! Give us try. You'll be glad you Just Did It! Joe Marcouxhttp://www.blogger.com/profile/14979606464001289558noreply@blogger.com0tag:blogger.com,1999:blog-5944598495035064855.post-53710245480442135132015-02-13T13:19:00.000-08:002015-02-13T13:19:15.404-08:00"Appreciation wins over self promotion every time." - Kody Bateman Sound advice from the founder and CEO of Send Out Cards. And tomorrow is Valentines Day. Letting your customers, friends, family and loved ones know that you appreciate them goes a lot further than pumping up your chest and telling them how good you are. Let your valued people (team members, customers, loved ones) know what they mean to you! You'll be glad you JUST DID IT!Joe Marcouxhttp://www.blogger.com/profile/14979606464001289558noreply@blogger.com0tag:blogger.com,1999:blog-5944598495035064855.post-85650306729084631702015-02-09T12:53:00.000-08:002015-02-09T12:53:19.987-08:00Great sales people are not born. Great sales people are trained, mentored and continue to learn at a furious pace. There is a reason why 10% of the people in sales make 90% of the money. Top producers in any industry are the ones who are relentless in their pursuit of excellent customer service and relationship marketing growth. Consistent training and good habits build excellent sales teams. The rules of life apply. If you think "luck" has anything to do with it...It is is because opportunity and being prepared meet at that time. Choose your habits wisely! You'll be glad you Just Did It!Joe Marcouxhttp://www.blogger.com/profile/14979606464001289558noreply@blogger.com0tag:blogger.com,1999:blog-5944598495035064855.post-87368114939754232882014-12-19T07:31:00.000-08:002014-12-19T07:31:12.099-08:00There are times that sales people want to close a deal so much, they will spend too much of the valuable resource of time to do it. If you have a system in place to guide you through your daily process, this will help eliminate wasted time and effort. There will be times that you encounter customers that can't make a decision if their lives depended on it. Move on! You are better off not wasting your time and get to the next prospect. In scenarios like this, when you do move on, you will sell more and still feel good because you a closing more deals. And you'll be glad you Just Did It!Joe Marcouxhttp://www.blogger.com/profile/14979606464001289558noreply@blogger.com0tag:blogger.com,1999:blog-5944598495035064855.post-39358064096557748982014-10-06T12:45:00.001-07:002014-10-06T12:46:26.862-07:00Emotions are contagious. When Emotions go Up, Intelligence goes down. Customers and sales team members will do things based on emotion. Praise in public and criticize in private. You'll be glad you Just Did It!Joe Marcouxhttp://www.blogger.com/profile/14979606464001289558noreply@blogger.com0tag:blogger.com,1999:blog-5944598495035064855.post-62547157788218180492014-06-26T08:15:00.001-07:002014-06-26T08:15:17.752-07:00Companies forget that they are built thanks to their people. As sales people have something important to us that we don't talk about or admit. Big Ego's. Getting big paychecks is nice however more often than not, sales people want to be recognized and praised for their accomplishments. It does not have to be a parade or awards ceremony. In fact, it should be subtle and frequent. A pat on the back. A phone call saying "Great job this week!" A card or note of praise. A cup of coffee. Regular intervals of praise are fuel to a sales persons fire. Give them that. You'll be glad you Just Did IT!Joe Marcouxhttp://www.blogger.com/profile/14979606464001289558noreply@blogger.com0tag:blogger.com,1999:blog-5944598495035064855.post-51185021543022950592014-04-16T09:17:00.000-07:002014-04-16T09:17:22.284-07:00"Appreciation Wins over self promotion every time." - Kody Bateman Those who know me well, know that I am a card sender. There's nothing quite like finding a letter in the mail from someone who took the time to write to you, old school! The mailbox is typically where we find flyers and bills. What a PERFECT OPPORTUNITY to stand out! What's better? Using a service called Send Out Cards! Send Out Cards is a Relationship Marketing tool that has helped me grow my business relationships and touch the lives of those people I care about. This GAME CHANGER service has changed how cards are sent. And I'm talking a REAL PAPER card, with MY REAL HANDWRITING, that they Print, Stuff, Stamp and put in the mail (USPS or Canada Post)for me! Netfix has changed movie renting. iTunes has changed music purchasing. Send Out Cards has changed sending cards. (This is NOT an e-card!) Imagine the surprise of your valued clients and prospects when they receive a real card that you "sent". And it's as easy as sending an email! And you don't have to leave your computer to do it!!! Check it out for a free test ride here: https://www.sendoutcards.com/20031/ SCROLL DOWN TO THE BOTTOM OF THE PAGE (UNDER THE VIDEO) and click the Send A Card button on the right. You'll be glad you Just Did IT! Joe Marcouxhttp://www.blogger.com/profile/14979606464001289558noreply@blogger.com0tag:blogger.com,1999:blog-5944598495035064855.post-27808422724268848572014-04-02T11:31:00.000-07:002014-04-02T11:31:19.071-07:00Did the title get your attention? Good. It's simple: Don't give customers what they ask for, give them what they NEED! Too often, sales people become order takers and they are not asking enough questions to find the real solution to the customers problem! Take the time to ask a few more questions. Do what I do and have a question template and take down the answers and review the data. In this manner you will probably be able to give them what they want, which is what they really need! And you'll be glad you Just Did IT!Joe Marcouxhttp://www.blogger.com/profile/14979606464001289558noreply@blogger.com0tag:blogger.com,1999:blog-5944598495035064855.post-6685173110096727242014-03-31T06:43:00.001-07:002014-03-31T06:43:52.948-07:00It is March 31. I've seen sales people coast. I've seen sales people crush/sprint way over the finish. I've seen sales people resign themselves to sandbag and start working on the month of April. It is March 31. Last day of the Month. Last day of the Quarter. Crush it! You'll be glad you Just did It!Joe Marcouxhttp://www.blogger.com/profile/14979606464001289558noreply@blogger.com0tag:blogger.com,1999:blog-5944598495035064855.post-36711610156068299792014-03-20T07:06:00.000-07:002014-03-20T07:06:31.538-07:00 "We act as though comfort and luxury were the chief requirements of life, when all that we need to make us really happy is something to be enthusiastic about." Charles Kingsley 1819-1875, Writer Sales people with honed skills can "sell anything". HOWEVER The same sales people with honed skills who are selling what they LOVE are not only earning more, they are HAPPY! Are you making a difference? Having fun? Squeezing life for all it's worth? Make sure you are loving what you are doing. You'll be glad you Just Did IT!Joe Marcouxhttp://www.blogger.com/profile/14979606464001289558noreply@blogger.com0tag:blogger.com,1999:blog-5944598495035064855.post-16874143461836505632014-03-17T09:26:00.000-07:002014-03-17T09:26:17.054-07:00Most people think "selling" is the same as "talking". But the most effective salespeople know that listening is the most important part of their job. – Roy Bartell Do you or your organization have a sales template? It is a "system" that allows your team to train new hires. It is a "system" that allows you to measure success. Are you or your sales team listening or talking? Do you have the right systems in place to ensure success? Consider the Army of 1 Sales System workshops. Aren't your sales worth it? And you'll be glad you Just Did IT1Joe Marcouxhttp://www.blogger.com/profile/14979606464001289558noreply@blogger.com0tag:blogger.com,1999:blog-5944598495035064855.post-43365843442032538582014-02-26T07:09:00.002-08:002014-02-26T07:09:34.243-08:00If you've ever sold anything, then you've probably heard the expression: "You're only as good as your last month in sales." I recently had a client tell me that every month can be different and there will be trends such as seasons, holidays and weather that we can't control. He continued by saying: "When numbers don't add up to the goals placed in front of you, sometimes you gotta just give up on that month and look to the next." I'm not so sure. I suggest that you talk to your manager, CEO or direct report (even if it's you) and discuss strategies that will help you hit goal this month OR re-target. Competitive sales people (like us) don't like losing, winning the silver medal or not achieving sales numbers. So even if we are optimistic in everything we do, we can also realize that certain goals may not be reached. A RE-TARGET allows you to still feel like you are winning because you've set a new goal to hit. Talk about it with your sales team or the members that are having a tough time for one reason or another. Re-target and feel good about the new win. ONWARD AND UPWARD! You'll be glad you Just Did It!Joe Marcouxhttp://www.blogger.com/profile/14979606464001289558noreply@blogger.com0tag:blogger.com,1999:blog-5944598495035064855.post-571485397527615272014-02-22T09:57:00.001-08:002014-02-22T10:09:07.144-08:00I have a mentor who says that when you stretch beyond your comfort zone you move into your "money zone". Doing things you've never done before can create some fear and/or anxiety. However think of the goal at the end of that discomfort. Case in point. I did my first ever Zumba class this morning for Project Echo & the Reese's Pieces Project. https://www.facebook.com/pages/Elite-Performance/223961941046934 Images of having 2 left feet, people perhaps laughing at me etc went swirling through my mind. The reality? Sure there were some laughs. Mostly my own! I had a great workout as I went beyond my own personal comfort zone. The benefit? I got to get some great exercise in a way I had never experienced. I met some new people and got to expand my network! I encourage you to do the same. Try something new. Meet new people. Expand your network! This will help you grow as a person and you'll probably grow you business too. And this exercise will help you tackle the next hurdle of stretching out of your comfort zone in the near future. And above all: You'll be glad you Just Did IT! Joe Marcouxhttp://www.blogger.com/profile/14979606464001289558noreply@blogger.com0tag:blogger.com,1999:blog-5944598495035064855.post-52980384015832535002014-02-12T04:33:00.002-08:002014-02-12T04:33:51.705-08:00Happy Feb 12! 212 is the degree in which water boils. It is the 1 degree difference in when enough energy is created to move a locomotive! Are you pushing that extra degree? Make it happen! You'll be glad you Just Did IT!Joe Marcouxhttp://www.blogger.com/profile/14979606464001289558noreply@blogger.com0tag:blogger.com,1999:blog-5944598495035064855.post-90534841936072381962014-02-11T08:49:00.000-08:002014-02-11T08:49:09.939-08:00A mentor of mine has provided me with many insights. One was to learn and to share the knowledge with those who want to learn. Not everyone is ready to learn and therefore we can't force our wills upon them. It will be an exercise in futility. However, when the student is ready, the teacher appears! The best sales people, trainers, business leaders and mentors I've met and befriended are the ones constantly learning and sharing their insights with me: Because I ask them to! The keyword in all this? Ask. Ask questions and listen so you can learn. Ask questions and listen, and decide if you can share. You'll be glad you Just Did It!Joe Marcouxhttp://www.blogger.com/profile/14979606464001289558noreply@blogger.com0tag:blogger.com,1999:blog-5944598495035064855.post-22783450639963979072014-02-10T09:49:00.000-08:002014-02-10T09:49:06.570-08:00 "There is no passion to be found playing small - in settling for a life that is less than the one you are capable of living." Nelson Mandela Play BIG! You'll be glad you JUST DID IT!Joe Marcouxhttp://www.blogger.com/profile/14979606464001289558noreply@blogger.com0tag:blogger.com,1999:blog-5944598495035064855.post-45068774019208531422014-01-21T11:39:00.001-08:002014-01-21T11:39:46.937-08:00Every Sales Meeting is an opportunity to Connect, Learn, Encourage and Inspire! Are you getting the sales results you are looking for? Is your team truly motivated? Do you know what they are truly motivated by? When was the last time your sales team got to work together, learn some new things, review some tested processes and practice their skills? "Great sales people aren't born, they are made through persistent practice!" If you or a company you know is getting a sales meeting together, bring us in. You'll be glad you Just Did It!Joe Marcouxhttp://www.blogger.com/profile/14979606464001289558noreply@blogger.com0tag:blogger.com,1999:blog-5944598495035064855.post-40402306430699939512014-01-20T03:43:00.002-08:002014-01-20T03:43:33.139-08:00"The major problem of life is learning how to handle the costly interruptions.” Martin Luther King, Jr. (1929–1968) Joe Marcouxhttp://www.blogger.com/profile/14979606464001289558noreply@blogger.com0tag:blogger.com,1999:blog-5944598495035064855.post-20594647923169343372013-12-24T07:11:00.004-08:002013-12-24T07:11:50.427-08:00The Holidays are upon us and I wanted to take a moment to wish you the very best for the season and year ahead. Make the BEST Choices for the BEST Life Ever! You'll be glad you Just Did It!Joe Marcouxhttp://www.blogger.com/profile/14979606464001289558noreply@blogger.com0tag:blogger.com,1999:blog-5944598495035064855.post-28903952045383525582013-12-20T12:36:00.002-08:002013-12-20T12:36:49.820-08:00Sales or athletic endeavors require plans. Got Goals? Great! You're already ahead of the curve. Got plans and deadlines to reach these goals? This is where most people fail. The year is coming to a close. Take the time to reflect on the good that came from this past year. Now DREAM BIG and set deadlines. Pull out a calendar and set goal dates. Work backwards to today. Place small steps (aka Milestones) daily/weekly/monthly. The coming year is going to be your best ever because you took a short moment to do this exercise. And you'll be glad you Just Did It! Joe Marcouxhttp://www.blogger.com/profile/14979606464001289558noreply@blogger.com0tag:blogger.com,1999:blog-5944598495035064855.post-5724253730846064912013-11-29T09:02:00.001-08:002013-11-29T09:02:56.933-08:00Life and business have a way of throwing us curve balls. If you think your plans are going to go exactly the way you "planned" them...Think again! I have a friend who says:"God laughs at your plans." They key to success is to know how to reassess your plans when (not if) adversity arrives. Give yourself permission to make those adjustments. Sometimes it means, take a deep breath, take a break and get back at it. Sometimes it means, sacrifice and work longer and harder. Sometimes it means, be patient! (A tough one for many of us!) Sometimes it means as for help. (An even tougher one for many of us!) Give yourself permission and adjust. (DON'T QUIT!) You'll be glad you Just Did It!Joe Marcouxhttp://www.blogger.com/profile/14979606464001289558noreply@blogger.com0