https://www.KMWorld.comRSS feeds from KMWorld.com.All Content Copyright 1998-2026, KMWorld Magazine, a Division of Information Today Inc.60https://dzceab466r34n.cloudfront.net/images_nl/sw/KMW19_OG-Image.jpghttps://www.KMWorld.comFri, 08 May 2026 09:40:33 ESThttps://www.kmworld.com/Articles/ReadArticle.aspx?ArticleID=174725https://www.kmworld.com/Articles/ReadArticle.aspx?ArticleID=174725GraphTalker advances Neuro-Symbolic AI with an agentic natural-language interfaceTue, 05 May 2026 03:20:55 ESThttps://www.kmworld.com/Articles/ReadArticle.aspx?ArticleID=174673https://www.kmworld.com/Articles/ReadArticle.aspx?ArticleID=174673Nexus moves the reasoning upstream, from retrieval to knowledge compilationMon, 04 May 2026 09:35:00 ESThttps://www.kmworld.com/Articles/ReadArticle.aspx?ArticleID=174611https://www.kmworld.com/Articles/ReadArticle.aspx?ArticleID=174611The real beneficiary of strong knowledge management is the end customer, and customers tend to want two things. They want speed and they want accuracy. When the knowledge layer is strong, both tend to improve. The customer can solve issues through self-service, AI systems can handle our simpler requests. And when a human gets involved, they already have the right information available.?Mon, 04 May 2026 09:15:48 ESThttps://www.kmworld.com/Articles/ReadArticle.aspx?ArticleID=174645https://www.kmworld.com/Articles/ReadArticle.aspx?ArticleID=174645Permission-aware, security-preserving AI that grounds?Copilot in verified enterprise data?starting with?CloudFS, expanding to broader file infrastructure?Fri, 01 May 2026 11:20:58 ESThttps://www.kmworld.com/Articles/ReadArticle.aspx?ArticleID=174635https://www.kmworld.com/Articles/ReadArticle.aspx?ArticleID=174635New agentic AI capabilities allow any user to automate intelligent, multi-step workflows using natural languageThu, 30 Apr 2026 11:10:00 ESThttps://www.kmworld.com/Articles/ReadArticle.aspx?ArticleID=174615https://www.kmworld.com/Articles/ReadArticle.aspx?ArticleID=174615With Elite status, Dyna Software will have early access to new innovations from ServiceNow, closer collaboration with ServiceNow executive leadership, and additional support to drive customer successWed, 29 Apr 2026 11:45:00 ESThttps://www.kmworld.com/Articles/ReadArticle.aspx?ArticleID=174585https://www.kmworld.com/Articles/ReadArticle.aspx?ArticleID=174585Tap into Q to automate logging meetings, generate insights instantly, and enable teams to interact conversationally with their CRM dataTue, 28 Apr 2026 11:25:00 ESThttps://www.kmworld.com/Articles/ReadArticle.aspx?ArticleID=174554https://www.kmworld.com/Articles/ReadArticle.aspx?ArticleID=174554New platform delivers policy-driven compliance, proactive contractual risk management, and rapid response to external disruptionsMon, 27 Apr 2026 11:10:00 ESThttps://www.kmworld.com/Articles/ReadArticle.aspx?ArticleID=174535https://www.kmworld.com/Articles/ReadArticle.aspx?ArticleID=174535Lua enables any team, regardless of technical depth, to build, own, and manage their own agent workforce from day oneFri, 24 Apr 2026 09:55:00 ESThttps://www.kmworld.com/Articles/ReadArticle.aspx?ArticleID=174522https://www.kmworld.com/Articles/ReadArticle.aspx?ArticleID=174522Empowering law firms to turn prior work product and data into a competitive advantageThu, 23 Apr 2026 10:45:00 ESThttps://www.kmworld.com/Articles/ReadArticle.aspx?ArticleID=174512https://www.kmworld.com/Articles/ReadArticle.aspx?ArticleID=174512Law firms and corporate legal teams using Google Workspace can now access Litera's battle-tested document comparison with AIWed, 22 Apr 2026 10:10:47 ESThttps://www.kmworld.com/Articles/ReadArticle.aspx?ArticleID=174483https://www.kmworld.com/Articles/ReadArticle.aspx?ArticleID=174483Integrated with ServiceNow Now Assist, the new solution automates compensation insights and dispute resolution across platformsTue, 21 Apr 2026 10:05:00 ESThttps://www.kmworld.com/Articles/ReadArticle.aspx?ArticleID=174459https://www.kmworld.com/Articles/ReadArticle.aspx?ArticleID=174459These features apply AI to classify documents, extract metadata, and support policy-driven handling at scaleMon, 20 Apr 2026 09:50:37 ESThttps://www.kmworld.com/Articles/ReadArticle.aspx?ArticleID=174445https://www.kmworld.com/Articles/ReadArticle.aspx?ArticleID=174445New funding supports expansion as demand grows for AI-driven quality oversight in customer supportFri, 17 Apr 2026 12:20:32 ESThttps://www.kmworld.com/Articles/ReadArticle.aspx?ArticleID=174431https://www.kmworld.com/Articles/ReadArticle.aspx?ArticleID=174431Tapestry will consolidate onto a single platform across markets, concentrating its messaging capabilities within a unified architectureFri, 17 Apr 2026 10:55:29 ESThttps://www.kmworld.com/Articles/ReadArticle.aspx?ArticleID=174427https://www.kmworld.com/Articles/ReadArticle.aspx?ArticleID=174427New program provides defined 18-month support lifecycles, SBOM-backed security compliance, and accredited vendor supportThu, 16 Apr 2026 11:30:00 ESThttps://www.kmworld.com/Articles/ReadArticle.aspx?ArticleID=174388https://www.kmworld.com/Articles/ReadArticle.aspx?ArticleID=174388The dual conference experience brought together knowledge managers, taxonomists, information architects, content strategists, consultants, and technology leaders for two days of keynotes, case studies, workshops, and networkingThu, 16 Apr 2026 09:00:00 ESThttps://www.kmworld.com/Articles/ReadArticle.aspx?ArticleID=174384https://www.kmworld.com/Articles/ReadArticle.aspx?ArticleID=174384KMWorld recently held a webinar with John Copeland, VP of marketing at eGain, who discussed why structured, governed knowledge is the foundation that makes AI agents and automation actually workThu, 16 Apr 2026 07:05:05 ESThttps://www.kmworld.com/Articles/ReadArticle.aspx?ArticleID=174387https://www.kmworld.com/Articles/ReadArticle.aspx?ArticleID=174387Thu, 16 Apr 2026 06:45:00 ESThttps://www.kmworld.com/Articles/ReadArticle.aspx?ArticleID=174389https://www.kmworld.com/Articles/ReadArticle.aspx?ArticleID=174389Understanding the modern knowledge lifecycle and protecting sensitive information were two approaches to ensuring trust explained at the KMWorld Europe conferenceWed, 15 Apr 2026 03:05:00 ESThttps://www.kmworld.com/Articles/ReadArticle.aspx?ArticleID=174386https://www.kmworld.com/Articles/ReadArticle.aspx?ArticleID=174386At the KMWorld Europe conference, Rory Huston,?Global Director of Knowledge; Baran Tanriverdi,?Knowledge and Innovation Manager; and Crystal Bridge,?Global Knowledge Coordinator, posed the question of "If AI can connect and assimilate all our knowledge, do we still need communities?"Wed, 15 Apr 2026 01:40:00 ESThttps://www.kmworld.com/Articles/ReadArticle.aspx?ArticleID=174385https://www.kmworld.com/Articles/ReadArticle.aspx?ArticleID=174385In his keynote at KMWorld Europe & Taxonomy Boot Camp London, Noz Urbina, Founder & Principal Consultant, Urbina Consulting, addressed the issue of people asking for what they want, but not what they needWed, 15 Apr 2026 10:40:00 ESThttps://www.kmworld.com/Articles/ReadArticle.aspx?ArticleID=174381https://www.kmworld.com/Articles/ReadArticle.aspx?ArticleID=174381Partnership creates a single platform to launch, manage, and scale partner-led growth in an AI-driven economyWed, 15 Apr 2026 03:20:00 ESThttps://www.kmworld.com/Articles/ReadArticle.aspx?ArticleID=174371https://www.kmworld.com/Articles/ReadArticle.aspx?ArticleID=174371Tue, 14 Apr 2026 10:10:23 ESThttps://www.kmworld.com/Articles/ReadArticle.aspx?ArticleID=174357https://www.kmworld.com/Articles/ReadArticle.aspx?ArticleID=174357Strategic investment reinforces compliance leadership and deepens public sector expertise