https://www.KMWorld.comRSS feeds from KMWorld.com.All Content Copyright 1998-2026, KMWorld Magazine, a Division of Information Today Inc.60https://dzceab466r34n.cloudfront.net/images_nl/sw/KMW19_OG-Image.jpghttps://www.KMWorld.comFri, 15 May 2026 10:35:50 ESThttps://www.kmworld.com/Articles/ReadArticle.aspx?ArticleID=174833https://www.kmworld.com/Articles/ReadArticle.aspx?ArticleID=174833New capability connects fragmented order data across systems, detects fulfillment risk in real-time, and proactively notifies teams to prevent chargebacks, fines, and deductions?Thu, 14 May 2026 09:10:22 ESThttps://www.kmworld.com/Articles/ReadArticle.aspx?ArticleID=174811https://www.kmworld.com/Articles/ReadArticle.aspx?ArticleID=174811Enables employees to get answers and act without leaving their flow of workWed, 13 May 2026 01:00:27 ESThttps://www.kmworld.com/Articles/ReadArticle.aspx?ArticleID=174786https://www.kmworld.com/Articles/ReadArticle.aspx?ArticleID=174786MWorld recently held a webinar with Que Mangus, senior product marketing manager at M-Files, who explained that by helping ensure information stays current, governed, and easy to find, it enables employees to access accurate knowledge with greater confidenceWed, 13 May 2026 10:20:07 ESThttps://www.kmworld.com/Articles/ReadArticle.aspx?ArticleID=174782https://www.kmworld.com/Articles/ReadArticle.aspx?ArticleID=174782New integration reduces manual handoffs and improves defensibility during eDiscoveryTue, 12 May 2026 01:00:40 ESThttps://www.kmworld.com/Articles/ReadArticle.aspx?ArticleID=174760https://www.kmworld.com/Articles/ReadArticle.aspx?ArticleID=174760Self-service portal enables enterprises to independently design, test, and manage automated workflows with the Fisent BizAI agentic platformTue, 12 May 2026 10:05:11 ESThttps://www.kmworld.com/Articles/ReadArticle.aspx?ArticleID=174759https://www.kmworld.com/Articles/ReadArticle.aspx?ArticleID=174759Maven is a new agentic AI capability that searches, visualizes, and analyzes internal and external dataMon, 11 May 2026 11:10:06 ESThttps://www.kmworld.com/Articles/ReadArticle.aspx?ArticleID=174741https://www.kmworld.com/Articles/ReadArticle.aspx?ArticleID=174741New AI specialists for IT, CRM, employee service teams, and security and risk extend governed, AI-driven execution at enterprise scaleFri, 08 May 2026 09:40:00 ESThttps://www.kmworld.com/Articles/ReadArticle.aspx?ArticleID=174725https://www.kmworld.com/Articles/ReadArticle.aspx?ArticleID=174725GraphTalker advances Neuro-Symbolic AI with an agentic natural-language interfaceTue, 05 May 2026 03:20:00 ESThttps://www.kmworld.com/Articles/ReadArticle.aspx?ArticleID=174673https://www.kmworld.com/Articles/ReadArticle.aspx?ArticleID=174673Nexus moves the reasoning upstream, from retrieval to knowledge compilationMon, 04 May 2026 09:15:00 ESThttps://www.kmworld.com/Articles/ReadArticle.aspx?ArticleID=174645https://www.kmworld.com/Articles/ReadArticle.aspx?ArticleID=174645Permission-aware, security-preserving AI that grounds?Copilot in verified enterprise data?starting with?CloudFS, expanding to broader file infrastructure?Fri, 01 May 2026 11:20:00 ESThttps://www.kmworld.com/Articles/ReadArticle.aspx?ArticleID=174635https://www.kmworld.com/Articles/ReadArticle.aspx?ArticleID=174635New agentic AI capabilities allow any user to automate intelligent, multi-step workflows using natural languageThu, 30 Apr 2026 11:10:00 ESThttps://www.kmworld.com/Articles/ReadArticle.aspx?ArticleID=174615https://www.kmworld.com/Articles/ReadArticle.aspx?ArticleID=174615With Elite status, Dyna Software will have early access to new innovations from ServiceNow, closer collaboration with ServiceNow executive leadership, and additional support to drive customer successWed, 29 Apr 2026 11:45:00 ESThttps://www.kmworld.com/Articles/ReadArticle.aspx?ArticleID=174585https://www.kmworld.com/Articles/ReadArticle.aspx?ArticleID=174585Tap into Q to automate logging meetings, generate insights instantly, and enable teams to interact conversationally with their CRM dataTue, 28 Apr 2026 11:25:00 ESThttps://www.kmworld.com/Articles/ReadArticle.aspx?ArticleID=174554https://www.kmworld.com/Articles/ReadArticle.aspx?ArticleID=174554New platform delivers policy-driven compliance, proactive contractual risk management, and rapid response to external disruptionsMon, 27 Apr 2026 11:10:00 ESThttps://www.kmworld.com/Articles/ReadArticle.aspx?ArticleID=174535https://www.kmworld.com/Articles/ReadArticle.aspx?ArticleID=174535Lua enables any team, regardless of technical depth, to build, own, and manage their own agent workforce from day oneFri, 24 Apr 2026 09:55:00 ESThttps://www.kmworld.com/Articles/ReadArticle.aspx?ArticleID=174522https://www.kmworld.com/Articles/ReadArticle.aspx?ArticleID=174522Empowering law firms to turn prior work product and data into a competitive advantageThu, 23 Apr 2026 10:45:00 ESThttps://www.kmworld.com/Articles/ReadArticle.aspx?ArticleID=174512https://www.kmworld.com/Articles/ReadArticle.aspx?ArticleID=174512Law firms and corporate legal teams using Google Workspace can now access Litera's battle-tested document comparison with AIWed, 22 Apr 2026 10:10:47 ESThttps://www.kmworld.com/Articles/ReadArticle.aspx?ArticleID=174483https://www.kmworld.com/Articles/ReadArticle.aspx?ArticleID=174483Integrated with ServiceNow Now Assist, the new solution automates compensation insights and dispute resolution across platformsTue, 21 Apr 2026 10:05:00 ESThttps://www.kmworld.com/Articles/ReadArticle.aspx?ArticleID=174459https://www.kmworld.com/Articles/ReadArticle.aspx?ArticleID=174459These features apply AI to classify documents, extract metadata, and support policy-driven handling at scaleMon, 20 Apr 2026 09:50:37 ESThttps://www.kmworld.com/Articles/ReadArticle.aspx?ArticleID=174445https://www.kmworld.com/Articles/ReadArticle.aspx?ArticleID=174445New funding supports expansion as demand grows for AI-driven quality oversight in customer supportFri, 17 Apr 2026 10:55:29 ESThttps://www.kmworld.com/Articles/ReadArticle.aspx?ArticleID=174427https://www.kmworld.com/Articles/ReadArticle.aspx?ArticleID=174427New program provides defined 18-month support lifecycles, SBOM-backed security compliance, and accredited vendor supportThu, 16 Apr 2026 11:30:00 ESThttps://www.kmworld.com/Articles/ReadArticle.aspx?ArticleID=174388https://www.kmworld.com/Articles/ReadArticle.aspx?ArticleID=174388The dual conference experience brought together knowledge managers, taxonomists, information architects, content strategists, consultants, and technology leaders for two days of keynotes, case studies, workshops, and networkingThu, 16 Apr 2026 09:00:00 ESThttps://www.kmworld.com/Articles/ReadArticle.aspx?ArticleID=174384https://www.kmworld.com/Articles/ReadArticle.aspx?ArticleID=174384KMWorld recently held a webinar with John Copeland, VP of marketing at eGain, who discussed why structured, governed knowledge is the foundation that makes AI agents and automation actually workThu, 16 Apr 2026 07:05:05 ESThttps://www.kmworld.com/Articles/ReadArticle.aspx?ArticleID=174387https://www.kmworld.com/Articles/ReadArticle.aspx?ArticleID=174387Thu, 16 Apr 2026 06:45:00 ESThttps://www.kmworld.com/Articles/ReadArticle.aspx?ArticleID=174389https://www.kmworld.com/Articles/ReadArticle.aspx?ArticleID=174389Understanding the modern knowledge lifecycle and protecting sensitive information were two approaches to ensuring trust explained at the KMWorld Europe conference