KMWorld.com RSS Feeds : News https://www.KMWorld.comRSS feeds from KMWorld.com.All Content Copyright 1998-2026, KMWorld Magazine, a Division of Information Today Inc.60KMWorld.com RSS Feeds : News https://dzceab466r34n.cloudfront.net/images_nl/sw/KMW19_OG-Image.jpghttps://www.KMWorld.comDyna Software achieves ServiceNow Elite Partner Status to expand enterprise governance and innovationThu, 30 Apr 2026 11:10:44 ESThttps://www.kmworld.com/Articles/ReadArticle.aspx?ArticleID=174615https://www.kmworld.com/Articles/ReadArticle.aspx?ArticleID=174615With Elite status, Dyna Software will have early access to new innovations from ServiceNow, closer collaboration with ServiceNow executive leadership, and additional support to drive customer successQ4 offers AI-native CRM to transform the management of investor relationshipsWed, 29 Apr 2026 11:45:00 ESThttps://www.kmworld.com/Articles/ReadArticle.aspx?ArticleID=174585https://www.kmworld.com/Articles/ReadArticle.aspx?ArticleID=174585Tap into Q to automate logging meetings, generate insights instantly, and enable teams to interact conversationally with their CRM dataAgiloft makes enterprise-grade?contract AI?now accessible?with AstraTue, 28 Apr 2026 11:25:58 ESThttps://www.kmworld.com/Articles/ReadArticle.aspx?ArticleID=174554https://www.kmworld.com/Articles/ReadArticle.aspx?ArticleID=174554New platform delivers policy-driven compliance, proactive contractual risk management, and rapid response to external disruptionsLua secures $5.8M to build out operating system for human and agent collaborationMon, 27 Apr 2026 11:10:02 ESThttps://www.kmworld.com/Articles/ReadArticle.aspx?ArticleID=174535https://www.kmworld.com/Articles/ReadArticle.aspx?ArticleID=174535Lua enables any team, regardless of technical depth, to build, own, and manage their own agent workforce from day oneEpiq and DeepJudge collaborate to scale AI across law firm institutional knowledgeFri, 24 Apr 2026 09:55:00 ESThttps://www.kmworld.com/Articles/ReadArticle.aspx?ArticleID=174522https://www.kmworld.com/Articles/ReadArticle.aspx?ArticleID=174522Empowering law firms to turn prior work product and data into a competitive advantageLitera provides AI-powered document comparison to Google WorkspaceThu, 23 Apr 2026 10:45:00 ESThttps://www.kmworld.com/Articles/ReadArticle.aspx?ArticleID=174512https://www.kmworld.com/Articles/ReadArticle.aspx?ArticleID=174512Law firms and corporate legal teams using Google Workspace can now access Litera's battle-tested document comparison with AIXactly and ServiceNow unveil agent-to-agent AI integration for revenue operationsWed, 22 Apr 2026 10:10:47 ESThttps://www.kmworld.com/Articles/ReadArticle.aspx?ArticleID=174483https://www.kmworld.com/Articles/ReadArticle.aspx?ArticleID=174483Integrated with ServiceNow Now Assist, the new solution automates compensation insights and dispute resolution across platformsDocufree introduces Human-in-the-Loop intelligence for AI-based records managementTue, 21 Apr 2026 10:05:00 ESThttps://www.kmworld.com/Articles/ReadArticle.aspx?ArticleID=174459https://www.kmworld.com/Articles/ReadArticle.aspx?ArticleID=174459These features apply AI to classify documents, extract metadata, and support policy-driven handling at scaleSolidroad secures $25M to strengthen quality assurance for AI-driven customer supportMon, 20 Apr 2026 09:50:37 ESThttps://www.kmworld.com/Articles/ReadArticle.aspx?ArticleID=174445https://www.kmworld.com/Articles/ReadArticle.aspx?ArticleID=174445New funding supports expansion as demand grows for AI-driven quality oversight in customer supportOpenSearch Software Foundation launches new long-term support versionsFri, 17 Apr 2026 10:55:29 ESThttps://www.kmworld.com/Articles/ReadArticle.aspx?ArticleID=174427https://www.kmworld.com/Articles/ReadArticle.aspx?ArticleID=174427New program provides defined 18-month support lifecycles, SBOM-backed security compliance, and accredited vendor supportKMWorld Europe and Taxonomy Boot Camp London Debut to Strong Turnout ?Thu, 16 Apr 2026 11:30:00 ESThttps://www.kmworld.com/Articles/ReadArticle.aspx?ArticleID=174388https://www.kmworld.com/Articles/ReadArticle.aspx?ArticleID=174388The dual conference experience brought together knowledge managers, taxonomists, information architects, content strategists, consultants, and technology leaders for two days of keynotes, case studies, workshops, and networkingExamining the evolving role of KM and AI with eGainThu, 16 Apr 2026 09:00:00 ESThttps://www.kmworld.com/Articles/ReadArticle.aspx?ArticleID=174384https://www.kmworld.com/Articles/ReadArticle.aspx?ArticleID=174384KMWorld recently held a webinar with John Copeland, VP of marketing at eGain, who discussed why structured, governed knowledge is the foundation that makes AI agents and automation actually workA Unified Approach to Knowledge and AI Transformation ?Thu, 16 Apr 2026 07:05:05 ESThttps://www.kmworld.com/Articles/ReadArticle.aspx?ArticleID=174387https://www.kmworld.com/Articles/ReadArticle.aspx?ArticleID=174387Grounding AI in trustworthy knowledge foundationsThu, 16 Apr 2026 06:45:00 ESThttps://www.kmworld.com/Articles/ReadArticle.aspx?ArticleID=174389https://www.kmworld.com/Articles/ReadArticle.aspx?ArticleID=174389Understanding the modern knowledge lifecycle and protecting sensitive information were two approaches to ensuring trust explained at the KMWorld Europe conferenceWhy Communities of Practice endure in an AI worldWed, 15 Apr 2026 03:05:00 ESThttps://www.kmworld.com/Articles/ReadArticle.aspx?ArticleID=174386https://www.kmworld.com/Articles/ReadArticle.aspx?ArticleID=174386At the KMWorld Europe conference, Rory Huston,?Global Director of Knowledge; Baran Tanriverdi,?Knowledge and Innovation Manager; and Crystal Bridge,?Global Knowledge Coordinator, posed the question of "If AI can connect and assimilate all our knowledge, do we still need communities?"Managing meaning: designing scalable semantic systems for humans & AIWed, 15 Apr 2026 01:40:00 ESThttps://www.kmworld.com/Articles/ReadArticle.aspx?ArticleID=174385https://www.kmworld.com/Articles/ReadArticle.aspx?ArticleID=174385In his keynote at KMWorld Europe & Taxonomy Boot Camp London, Noz Urbina, Founder & Principal Consultant, Urbina Consulting, addressed the issue of people asking for what they want, but not what they needAppDirect to acquire PartnerStack to create a seamless subscription commerce platformWed, 15 Apr 2026 10:40:00 ESThttps://www.kmworld.com/Articles/ReadArticle.aspx?ArticleID=174381https://www.kmworld.com/Articles/ReadArticle.aspx?ArticleID=174381Partnership creates a single platform to launch, manage, and scale partner-led growth in an AI-driven economyKM?s Evolution in the Age of AIWed, 15 Apr 2026 03:20:00 ESThttps://www.kmworld.com/Articles/ReadArticle.aspx?ArticleID=174371https://www.kmworld.com/Articles/ReadArticle.aspx?ArticleID=174371Dayforce announces efforts for FedRAMP Authorization to deepen support to U.S. federal agenciesTue, 14 Apr 2026 10:10:23 ESThttps://www.kmworld.com/Articles/ReadArticle.aspx?ArticleID=174357https://www.kmworld.com/Articles/ReadArticle.aspx?ArticleID=174357Strategic investment reinforces compliance leadership and deepens public sector expertisePipeliner CRM rebrands as Coevera, improving sales execution and employee developmentMon, 13 Apr 2026 09:40:22 ESThttps://www.kmworld.com/Articles/ReadArticle.aspx?ArticleID=174319https://www.kmworld.com/Articles/ReadArticle.aspx?ArticleID=17431915-year-old platform introduces new category of sales technology combining AI-native CRM with the industry's largest professional development ecosystemCaylent?to acquire?Pronetx?to offer AWS native customer engagement and agentic CX?Thu, 09 Apr 2026 11:10:00 ESThttps://www.kmworld.com/Articles/ReadArticle.aspx?ArticleID=174296https://www.kmworld.com/Articles/ReadArticle.aspx?ArticleID=174296Caylent?and?Pronetx?combine to deliver integrated?AWS?expertise?to modernize,?operate, and continuously evolve customer?experience?from legacy platform to intelligent systemQuickbase announces acquisition of SolviceWed, 08 Apr 2026 10:00:00 ESThttps://www.kmworld.com/Articles/ReadArticle.aspx?ArticleID=174272https://www.kmworld.com/Articles/ReadArticle.aspx?ArticleID=174272Acquisition to integrate Solvice's advanced route optimization and workforce scheduling capabilities into Quickbase's core product offeringsControlUp introduces DaaS IQ to rein in costs and simplify operationsTue, 07 Apr 2026 10:10:00 ESThttps://www.kmworld.com/Articles/ReadArticle.aspx?ArticleID=174246https://www.kmworld.com/Articles/ReadArticle.aspx?ArticleID=174246New solution eliminates cloud waste, automates operations, and delivers predictable AVD end-user experiences at scaleAcclaim launches in the U.S., aiming to transform the customer experience?Mon, 06 Apr 2026 10:25:08 ESThttps://www.kmworld.com/Articles/ReadArticle.aspx?ArticleID=174233https://www.kmworld.com/Articles/ReadArticle.aspx?ArticleID=174233Company combines modern voice AI to enhance customer experience and accelerate sales and collections in regulated industriesNutrient automates multi-step document workflows with AI Assistant expansionFri, 03 Apr 2026 09:10:00 ESThttps://www.kmworld.com/Articles/ReadArticle.aspx?ArticleID=174202https://www.kmworld.com/Articles/ReadArticle.aspx?ArticleID=174202The updated AI Assistant has access to Nutrient's purpose-built document tools for rendering, structure-aware extraction, form operations, annotation, and redaction to complete end-to-end document workflows inside any application