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      <pubDate>Sat, 10 Sep 2011 07:53:00 -0700</pubDate>
      <title>Q&amp;A: Kandace Hudspeth, McCann NY's New Head of Social and Digital</title>
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<h1 style="padding-top: 10px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; color: #000000; font-size: 2.3em; margin: 0px;">Q&amp;A: Kandace Hudspeth, McCann NY's New Head of Social and Digital</h1>
<p style="padding-top: 10px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; color: #797979; font-size: 1.2em; margin: 0px;"><a href="http://www.clickz.com/author/profile/755/zachary-rodgers" title="Zachary Rodgers" rel="author" style="text-decoration: none; color: #0077cf;">Zachary Rodgers</a>&nbsp;&nbsp;|&nbsp;&nbsp;September 9, 2011&nbsp;&nbsp;<span class="js_comment_count" style="color: #797979 !important;">&nbsp;|&nbsp;&nbsp;<a href="http://www.clickz.com/clickz/news/2108269/-kandace-hudspeth-mccann-nys-head-social-digital#article_comments" style="text-decoration: none; color: #0077cf;"><span class="js-kit-comments-count">0</span>&nbsp;comments</a></span></p>
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<p style="padding-top: 10px; padding-right: 0px; padding-bottom: 7px; padding-left: 0px; color: #000000; line-height: 17px; margin: 0px;"><img class="left" title="kandacehudspeth-dsc-1114" src="http://www.clickz.com/IMG/559/193559/kandacehudspeth-dsc-1114-185x299.jpg?1315591403" border="0" height="299" alt="kandacehudspeth-dsc-1114" style="float: left; margin-top: 4px; margin-right: 10px; margin-bottom: 10px; margin-left: 0px;" width="185" />When, after a string of roles at interactive shops, a rising star makes the leap to a media-neutral agency, the transition can be a shock. Kandace Hudspeth is discovering that firsthand as the new leader of digital and social strategy at McCann New York.</p>
<p style="padding-top: 10px; padding-right: 0px; padding-bottom: 7px; padding-left: 0px; color: #000000; line-height: 17px; margin: 0px;">Hudspeth shows no outward symptoms of cultural whiplash, but she does confess some awe at the disparities between her prior data-driven employers (MRM Worldwide, Euro RSCG 4D, and iCrossing) and her current idea-centric one.</p>
<p style="padding-top: 10px; padding-right: 0px; padding-bottom: 7px; padding-left: 0px; color: #000000; line-height: 17px; margin: 0px;">"It's a totally different environment," she tells ClickZ. "When I joined MRM, it was to lead strategy for US Army. We were&hellip;very analytical in nature. At its heart I think of McCann New York as an idea house. In terms of strategy work, you have traditional brand planners at the core." She hastens to add, "They totally get the space in terms of digital and social."</p>
<p style="padding-top: 10px; padding-right: 0px; padding-bottom: 7px; padding-left: 0px; color: #000000; line-height: 17px; margin: 0px;">At McCann, Hudspeth will support account teams, consulting directly with clients (like Weight Watchers, MasterCard and the Ikea catalog), and instilling social habits in the agency's own culture and processes.</p>
<p style="padding-top: 10px; padding-right: 0px; padding-bottom: 7px; padding-left: 0px; color: #000000; line-height: 17px; margin: 0px;">A&nbsp;<a href="http://www.kandacehudspeth.com/" target="blank" style="text-decoration: none; color: #0077cf;">competitive fitness model</a>&nbsp;outside of agency life, Hudspeth took some time yesterday to chat about her winding path through agency land.</p>
<p style="padding-top: 10px; padding-right: 0px; padding-bottom: 7px; padding-left: 0px; color: #000000; line-height: 17px; margin: 0px;"><strong>ClickZ:</strong>&nbsp;Is McCann's social practice more about best practices or the big idea? What do you bring to it?</p>
<p style="padding-top: 10px; padding-right: 0px; padding-bottom: 7px; padding-left: 0px; color: #000000; line-height: 17px; margin: 0px;"><strong>Kandace Hudspeth:</strong>&nbsp;I think it's all of it. My background is very diverse. I spent a lot of time with clients doing enterprise enablement and...integrating marketing and technology to deliver any idea they would partner with an agency on. My unique angle is getting inside a client organization. To me social and digital are one and the same.</p>
<p style="padding-top: 10px; padding-right: 0px; padding-bottom: 7px; padding-left: 0px; color: #000000; line-height: 17px; margin: 0px;">Social to me is about the emotional connection and activity between two people&hellip; Digital is about the operating framework that allows that behavior to occur. Creating that operating framework and system that allows that behavior to occur in a more efficient manner and in a real-time manner is pretty crucial. And it takes a lot of effort in terms of governance. It's a lot of transformational work.</p>
<p style="padding-top: 10px; padding-right: 0px; padding-bottom: 7px; padding-left: 0px; color: #000000; line-height: 17px; margin: 0px;">It requires understanding the norms of that environment. A lot of the work that I do, it tends to come on in more of a consultative project. I'm doing that role for McCann itself, using that type of thinking through all of the program teams that support our clients. I'll be focusing on all of our top relationships.</p>
<p style="padding-top: 10px; padding-right: 0px; padding-bottom: 7px; padding-left: 0px; color: #000000; line-height: 17px; margin: 0px;"><strong>CZ:</strong>What's your perspective on McCann New York?</p>
<p style="padding-top: 10px; padding-right: 0px; padding-bottom: 7px; padding-left: 0px; color: #000000; line-height: 17px; margin: 0px;"><strong>KH:</strong>&nbsp;In a way it feels like coming home. In a sense it's a very different animal from where I was before. When I joined MRM&hellip; we were very analytical in nature. My team was more traditional digital strategy.</p>
<p style="padding-top: 10px; padding-right: 0px; padding-bottom: 7px; padding-left: 0px; color: #000000; line-height: 17px; margin: 0px;">At its heart I think of McCann New York as an idea house. In terms of strategy work, you have traditional brand planners at the core. They totally get the space in terms of digital and social.</p>
<p style="padding-top: 10px; padding-right: 0px; padding-bottom: 7px; padding-left: 0px; color: #000000; line-height: 17px; margin: 0px;">Where you can be even more unique and optimize even more is [by pulling] in true creative strategists, brand planners, and people like myself. That can be truly powerful. McCann has the potential to do it because they really are set up to be that idea shop.</p>
<p style="padding-top: 10px; padding-right: 0px; padding-bottom: 7px; padding-left: 0px; color: #000000; line-height: 17px; margin: 0px;"><strong>On Talent:</strong></p>
<p style="padding-top: 10px; padding-right: 0px; padding-bottom: 7px; padding-left: 0px; color: #000000; line-height: 17px; margin: 0px;">As we are growing and shaping and building a capability, the type of talent that can take that idea house to the next level -- it's an interesting mix of people.</p>
<p style="padding-top: 10px; padding-right: 0px; padding-bottom: 7px; padding-left: 0px; color: #000000; line-height: 17px; margin: 0px;">The pressure to be very client facing at a young phase in your career is a lot of pressure to put on one candidate. The talent is hard to find. There is a team here that I've been brought in to oversee and shape. My plan is to work with them. I don't have a cookie cutter template.</p>
<p style="padding-top: 10px; padding-right: 0px; padding-bottom: 7px; padding-left: 0px; color: #000000; line-height: 17px; margin: 0px;"><strong>CZ:</strong>&nbsp;You've worked on IBM at Euro RSCG and Intel at MRM. Is there a similar tech client you'll be serving at MENY?</p>
<p style="padding-top: 10px; padding-right: 0px; padding-bottom: 7px; padding-left: 0px; color: #000000; line-height: 17px; margin: 0px;"><strong>KH:</strong>&nbsp;Not necessarily tech, but I'm jumping into Master Card. Operationally there's a similar need there. I'm also especially interested in Weight Watchers since I compete in fitness.</p>
<p style="padding-top: 10px; padding-right: 0px; padding-bottom: 7px; padding-left: 0px; color: #000000; line-height: 17px; margin: 0px;">&nbsp;</p>
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      <pubDate>Fri, 09 Sep 2011 08:57:00 -0700</pubDate>
      <title>New gig picked up by Agency Spy</title>
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<h1 style=""><a href="http://www.mediabistro.com/agencyspy/mccann-welcomes-new-hire-with-long-winded-title_b22976" title="McCann Welcomes New Hire with Long-Winded Title" rel="bookmark">McCann Welcomes New Hire with Long-Winded Title</a></h1>
<div class="byline">By Kiran Aditham on September 9, 2011 10:29 AM</div>
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<p><img class="alignleft size-full wp-image-22978" title="kandacemccann" src="http://www.mediabistro.com/agencyspy/files/2011/09/kandacemccann.png" height="97" alt="" width="87" />If you don&rsquo;t know&nbsp;<strong><a href="http://www.mediabistro.com/Kandace-Hudspeth-profile.html">Kandace Hudspeth</a></strong>&nbsp;by now, now you know as the EuroRSCG 4D alum has joined up with McCann New York as, yes, executive strategy partner-creative technology (we were just waiting to use ESP as an acronym). Hudspeth is no stranger to the McCann fold as she spent a few years as director of digital strategy and user experience planning at MRM before joining Euro in early 2010 to work as global strategy manager on IBM.</p>
<p>According to McCann New York/London creative boss Linus Karlsson, his agency is hellbent on making &ldquo;digital at the core.&rdquo; He adds, &ldquo;The hiring of a strategic star like Kandace expands and gives depth to our team focused on creatively and strategically embedding digital and social media into the fabric of all our work for clients. Best in class digital and social capabilities are critical to our focus on redesigning the agency.&rdquo;</p>
<p>During her MRM days, Hudspeth handled accounts including Diageo, MasterCard, Verizon, Unilever, General Mills and GM. Prior to that, she was a strategic planner at digital shop iCrossing.</p>
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      <pubDate>Fri, 09 Sep 2011 08:54:00 -0700</pubDate>
      <title>In the trades</title>
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	<p><span style="font-family: times, serif; font-size: 16px;"><span style="font-family: Times New Roman;"><span style="font-size: 12pt;">The following is featured on the home page of the Media Post publications. &nbsp;Sending the release to other pubs now.<p />&nbsp;</span></span><span style="color: #0000ff;"><span style="font-family: Lucida Grande;"><span style="font-size: 11pt;"><img src="http://us.mg6.mail.yahoo.com/ya/download?mid=1%5f3578%5fAKbSi2IAAL5yTmjZxAoW2W%2bRo7o&amp;pid=2.2&amp;fid=Sent&amp;inline=1" alt="" style="" /></span></span></span><span style="font-family: Lucida Grande;"><span style="font-size: 11pt;">&nbsp;&lt;<a href="http://publications.mediapost.com/index.cfm?fuseaction=PublicationsHome.showHomePage" rel="nofollow" target="_blank" style="text-decoration: underline; color: #234786;">http://publications.mediapost.com/index.cfm?fuseaction=PublicationsHome.showHomePage</a>&gt;&nbsp;<p />&nbsp;</span></span><span style="color: #cc6600;"><span style="font-size: large;"><span style="font-family: Trebuchet MS;"><span style="font-size: 16pt;"><strong>McCann Moves Social Upstream, Puts It On Par With 'Creative'<br /></strong></span></span></span></span><span style="font-family: Trebuchet MS;"><strong><span style="font-size: xx-small;"><span style="font-size: 8pt;">by&nbsp;<span style="color: #000044;">Joe Mandese</span>&nbsp;&lt;<a href="http://www.mediapost.com/publications/?fa=Archives.showArchive&amp;author=382" rel="nofollow" target="_blank" style="text-decoration: underline; color: #234786;">http://www.mediapost.com/../publications/?fa=Archives.showArchive&amp;author=382</a>&gt; ,&nbsp;<span style="color: #e52527;">43 minutes ago,&nbsp;</span>September 8, 2011<br /></span></span></strong></span><span style="font-family: Times New Roman;"><span style="font-size: 12pt;"><img src="http://us.mg6.mail.yahoo.com/ya/download?mid=1%5f3578%5fAKbSi2IAAL5yTmjZxAoW2W%2bRo7o&amp;pid=2.3&amp;fid=Sent&amp;inline=1" alt="" style="" /></span></span><span style="font-size: x-small;"><span style="font-family: Trebuchet MS;"><span style="font-size: 10pt;">McCann New York, the flagship agency of Interpublic's McCann Worldgroup, is elevating the role of digital media in general, and social media in particular, in its strategic planning process, putting it on par with the creative product that big Madison Avenue agencies are normally associated with. The shift follows a change in the agency's approach to planning to more of an "integrated" approach that incorporates multidisciplinary views of media, marketing, research and creative, in hopes of creating campaigns designed the way most consumers experience them - across an array of digital and analog media platforms. - and increasingly, ones with social components. As part of the transformation, McCann New York has hired the first in what the agency says will be a team of "digital/social media" strategists that will carry the weight and influence of its most senior creative executives.&nbsp;<br /></span></span></span><span style="font-family: Lucida Grande;"><span style="font-size: 11pt;"><br /></span></span><span style="font-size: x-small;"><span style="font-family: Trebuchet MS;"><span style="font-size: 10pt;">"Clearly, there is no doubt in anyone's mind that marketers are spending more money in social and digital. And they are going to continue to spend more money on it. So as we looked at our talent pool here and realized it was extremely important that we got people in here with that perspective and background," explains Devika Bulchandani, Chief Executive Strategy Partner at McCann New York.&nbsp;<br /></span></span></span><span style="font-family: Lucida Grande;"><span style="font-size: 11pt;"><br /></span></span><span style="font-size: x-small;"><span style="font-family: Trebuchet MS;"><span style="font-size: 10pt;">Bulchandani says that shaking up the agency's talent mix is a critical step toward shifting the role of digital and social "upstream" in the strategy process, so that it happens at the earliest stages of the brand's advertising planning process, not "downstream" after the strategy has been set, and the implementation is more about a tactical selection of media and executions.&nbsp;<br /></span></span></span><span style="font-family: Lucida Grande;"><span style="font-size: 11pt;"><br /></span></span><span style="font-size: x-small;"><span style="font-family: Trebuchet MS;"><span style="font-size: 10pt;">Bulchandani says McCann New York already has been hiring mid-level digital and social strategists who will work under its new senior digital/social star, Kandace Hudspeth, who actually rejoins the agency after a stint at Havas' Euro RSCG 4D, where she led digital and social strategy for the agency's IBM account.&nbsp;<br /></span></span></span><span style="font-family: Lucida Grande;"><span style="font-size: 11pt;"><br /></span></span><span style="font-size: x-small;"><span style="font-family: Trebuchet MS;"><span style="font-size: 10pt;">At McCann, Hudspeth will hold the title of executive strategy partner-creative technology, reporting to Bulchandani, who says she will carry the sway of the most senior creative executives inside the agency. Hudspeth's responsibilities will include oversight of the agency's digital and social strategy practice, including its social media AOR assignment from Weight Watchers, the global IKEA Catalogue business and DTC pharmaceutical brands handled by the agency's McCann HumanCare unit.&nbsp;<br /></span></span></span><span style="font-family: Lucida Grande;"><span style="font-size: 11pt;"><br /></span></span><span style="font-size: x-small;"><span style="font-family: Trebuchet MS;"><span style="font-size: 10pt;">Bulchandani says other senior digital and social recruits will be announced shortly, and that the transformation has important implications for both the agency's clients, and the media it and its sister media and digital agencies work with, because it will mean elevating the strategic role of social and digital media in the mix.&nbsp;<br /></span></span></span><span style="font-family: Lucida Grande;"><span style="font-size: 11pt;"><br /></span></span><span style="font-size: x-small;"><span style="font-family: Trebuchet MS;"><span style="font-size: 10pt;">Bulchandani says McCann will continue to work with sister agency specialists including MRM Worldwide and UM for technical support around its digital and social strategies, but that having the expertise upstream in its strategic planning process will have a dramatic effect on the types of campaigns the agency creates.&nbsp;<br /></span></span></span><span style="font-family: Lucida Grande;"><span style="font-size: 11pt;"><br /></span></span><span style="font-size: x-small;"><span style="font-family: Trebuchet MS;"><span style="font-size: 10pt;">The result, she says, will be ad campaigns that resonate better with consumers, because they will be conceived and developed with consumer insights and benefits at their start.&nbsp;<br /></span></span></span><span style="font-family: Lucida Grande;"><span style="font-size: 11pt;"><br /></span></span><span style="font-size: x-small;"><span style="font-family: Trebuchet MS;"><span style="font-size: 10pt;">"How do you create signal in all the digital and social noise, and create real value-added digital utilities and social programs for consumers. Strategy plays a critical role in that," she explains, adding, "That's what the consumer really needs, more value, as opposed to more noise."&nbsp;<br /></span></span></span><span style="font-family: Lucida Grande;"><span style="font-size: 11pt;"><br /></span></span><span style="font-size: x-small;"><span style="font-family: Trebuchet MS;"><span style="font-size: 10pt;">Hudspeth appears to be an ideal candidate to begin that process, with experience working on social strategies for some of the biggest marketers in the world, and with deep roots inside McCann's organization.&nbsp;<br /></span></span></span><span style="font-family: Lucida Grande;"><span style="font-size: 11pt;"><br /></span></span><span style="font-size: x-small;"><span style="font-family: Trebuchet MS;"><span style="font-size: 10pt;">She joined Euro RSCG 4D in March 2010 as global strategy manger on the IBM business, where she co-developed IBM's digital strategy, drove digital and social CRM programs and helped train teams around the world for a rollout of a suite of digital services to evolve IBM's digital presence.&nbsp;<br /></span></span></span><span style="font-family: Lucida Grande;"><span style="font-size: 11pt;"><br /></span></span><span style="font-size: x-small;"><span style="font-family: Trebuchet MS;"><span style="font-size: 10pt;">Before that, she was New York-based director of digital strategy &amp; user experience planning at McCann Worldgroup's MRM Worldwide, where she developed the company's social marketing offering and served as senior strategic planner for both Intel and the U.S. Army.&nbsp;<br /></span></span></span><span style="font-family: Lucida Grande;"><span style="font-size: 11pt;"><br /><a href="http://www.mediapost.com/publications/" rel="nofollow" target="_blank" style="text-decoration: underline; color: #234786;">http://www.mediapost.com/publications/</a><p />&nbsp;<a href="http://www.mediapost.com/publications/?fa=Articles.showArticle&amp;art_aid=158029" rel="nofollow" target="_blank" style="text-decoration: underline; color: #234786;">http://www.mediapost.com/publications/?fa=Articles.showArticle&amp;art_aid=158029</a><p />&nbsp;<br /><span style="font-family: times new roman, new york, times, serif; font-size: medium;"><span class="yiv1275860873" style="font-size: 16px;"><span style="font-family: Lucida Grande; font-size: medium;"><span class="yiv1275860873" style="font-size: 15px;"><span class="yiv1275860873" style="font-family: arial, helvetica, sans-serif; font-size: 13px;">
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        <posterous:lastName>Hudspeth</posterous:lastName>
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        <posterous:displayName>Kandace Hudspeth</posterous:displayName>
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      <pubDate>Thu, 05 May 2011 09:08:00 -0700</pubDate>
      <title>New IBM Software Homepage! Great job Team @EuroRSCG4D</title>
      <link>http://kandacehudspeth.posterous.com/new-ibm-software-homepage-great-job-team-euro</link>
      <guid>http://kandacehudspeth.posterous.com/new-ibm-software-homepage-great-job-team-euro</guid>
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        <![CDATA[<p>
	<p><span style="color: #333333; font-family: Helvetica Neue, Arial, Helvetica, Liberation Sans, FreeSans, sans-serif; line-height: 17px;"><span class="twttr-reply-screenname" style="display: block; padding: 0px; margin: 0px;">Great tweet quote from&nbsp;<span style="font-weight: bold;">@monkchips....</span></span>"wow. the new IBM Software homepage is a HUGE leap forward. clean URLs, contact deets for featured individuals&nbsp;<a href="http://monk.ly/lJoy4z" class="twitter-timeline-link" rel="nofollow" target="_blank" style="color: #0099b9; text-decoration: none; padding: 0px; margin: 0px;">http://monk.ly/lJoy4z</a>"&nbsp;</span></p>
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        <posterous:lastName>Hudspeth</posterous:lastName>
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        <posterous:displayName>Kandace Hudspeth</posterous:displayName>
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      <pubDate>Thu, 24 Mar 2011 07:34:00 -0700</pubDate>
      <title>IBM's Watson Jeopardy Challenge Is the Greatest B2B Campaign Ever | Social Media B2B</title>
      <link>http://kandacehudspeth.posterous.com/ibms-watson-jeopardy-challenge-is-the-greates</link>
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</div>


<div class="posterous_quote_citation">via <a href="http://socialmediab2b.com/2011/02/greatest-b2b-campaign-ever-ibm-watson-jeopardy/">socialmediab2b.com</a></div>
    <p>So proud of my team!!! Euro RSCG 4D IBM Team Rules!!!</p></div>
	
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      <pubDate>Thu, 17 Feb 2011 09:08:00 -0800</pubDate>
      <title>Top Brands in Social (Infographic) #IBM #EurorRSCG4D</title>
      <link>http://kandacehudspeth.posterous.com/top-brands-in-social-infographic-ibm-eurorrsc</link>
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<div class="posterous_quote_citation">via <a href="http://wallblog.co.uk/files/2011/02/Alteriantop50SM.jpg">wallblog.co.uk</a></div>
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      <pubDate>Tue, 08 Feb 2011 10:41:00 -0800</pubDate>
      <title>Social Media Metrics  2010 &amp; 2011</title>
      <link>http://kandacehudspeth.posterous.com/social-media-metrics-2010-2011</link>
      <guid>http://kandacehudspeth.posterous.com/social-media-metrics-2010-2011</guid>
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<div class="posterous_quote_citation">via <a href="http://www.emarketer.com/Article.aspx?R=1008224">emarketer.com</a></div>
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        <posterous:displayName>Kandace Hudspeth</posterous:displayName>
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      <pubDate>Mon, 20 Dec 2010 09:16:00 -0800</pubDate>
      <title>Facebook vs. Twitter: A breakdown od 2010 social demos (Infographic)</title>
      <link>http://kandacehudspeth.posterous.com/facebook-vs-twitter-a-breakdown-od-2010-socia</link>
      <guid>http://kandacehudspeth.posterous.com/facebook-vs-twitter-a-breakdown-od-2010-socia</guid>
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</div>


<div class="posterous_quote_citation">via <a href="http://gigaom.com/2010/12/20/facebook-vs-twitter-an-infographic/">gigaom.com</a></div>
    <p></p></div>
	
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        <posterous:displayName>Kandace Hudspeth</posterous:displayName>
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      <pubDate>Tue, 14 Dec 2010 10:18:00 -0800</pubDate>
      <title>IBM Watson #IBMWatson #Eurorscg4D</title>
      <link>http://kandacehudspeth.posterous.com/ibm-watson-ibmwatson-eurorscg4d</link>
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<p><a href="http://www-03.ibm.com/innovation/us/watson/">http://www-03.ibm.com/innovation/us/watson/</a>&nbsp;</p>
<p>Follow @IBMWatson and join the conversation #IBMWatson</p>
<p>Friend&nbsp;<span style="font-size: 15.6px;"><a href="http://www.facebook.com/ibmwatson">http://www.facebook.com/ibmwatson</a>&nbsp;</span></p>
	
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        <posterous:displayName>Kandace Hudspeth</posterous:displayName>
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      <pubDate>Tue, 14 Dec 2010 07:54:00 -0800</pubDate>
      <title>4 Top Employers for Social Media Professionals #IBM #EuroRSCG4D</title>
      <link>http://kandacehudspeth.posterous.com/4-top-employers-for-social-media-professional</link>
      <guid>http://kandacehudspeth.posterous.com/4-top-employers-for-social-media-professional</guid>
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        <![CDATA[<p>
	<div class="posterous_bookmarklet_entry">
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</div>
<div class="posterous_quote_citation">via <a href="http://mashable.com/2010/12/14/top-companies-social-media-professionals/">mashable.com</a></div>
    <p>IBM claims to have the largest corporate network of employees using social media today, with more than 200,000 employees on LinkedIn, the same amount on Facebook and 70,000 members of its in-house social network “SocialBlue.”
</p><p>Company wide, IBM encourages the use of social media and says it has invested “heavily” in social media tools to help employees collaborate more effectively. In order to help employees understand what is expected of them in the social space, IBM first published its “IBM Social Computing Guidelines” in 2005 and since then the guidelines have been revised by employees three times.
</p><p>As far as a specific social media team goes, there’s a small group of employees at IBM Corporate that provide support and education to the much wider social media team made up of hundreds of IBM employees across different business units and geographies who focus on embedding social media into their respective functions.
</p><p>In fact, the company’s goal is “to use social media to really transform communications and results both internally and externally and to instill this way of working throughout the IBM company.”
</p><p>Sounds like a pretty great place to work if you’re social media mad! Adam Christensen, IBM’s social media and digital influence lead, shares his thoughts with us about working for IBM in a social capacity.
</p><p>How does IBM encourage you to innovate with social media?
<br />“I am constantly being challenged by my peers and my management to demonstrate innovation and improvement on what is already a solid foundation of social media success. In particular, I’m challenged to connect our social media efforts with the mainstream value creation for the business. That challenge is very motivating and requires our teams to constantly evolve, adapt and move into completely new territories within a B2B context.”
</p><p>How does IBM help your development?
<br />“While the company provides opportunities for education and conferences, the most important developmental benefits I’ve enjoyed have come the natural, automatic connection I have to the smartest people at IBM working on social media. Likewise, my peers at other companies naturally gravitate toward each other to share practices, stories, failures, etc. So it’s less about what IBM does formally to help my development and more about how simply having this role at IBM has naturally led me to many opportunities for development.”
</p><p>Why is IBM a great company to work for as a social media executive?
<br />“I love working in this role at IBM because of the breadth of our footprint. IBM has the largest community of employees actively involved in social media on earth. So, as that breadth scales, so too do the opportunities and the challenges. It’s that huge upside of opportunity and challenge of complexity that is motivating for me.”</p></div>
	
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        <posterous:lastName>Hudspeth</posterous:lastName>
        <posterous:nickName>kandacehudspeth</posterous:nickName>
        <posterous:displayName>Kandace Hudspeth</posterous:displayName>
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      <pubDate>Fri, 12 Nov 2010 06:32:00 -0800</pubDate>
      <title>How Marketers Can Keep Brand Fans on Board</title>
      <link>http://kandacehudspeth.posterous.com/how-marketers-can-keep-brand-fans-on-board</link>
      <guid>http://kandacehudspeth.posterous.com/how-marketers-can-keep-brand-fans-on-board</guid>
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</div>
<div class="posterous_quote_citation">via <a href="http://www.emarketer.com/Article.aspx?R=1008041">emarketer.com</a></div>
    <p>77% of new-media users are  looking for brands to help solve their problems and get their feedback on products and services.</p></div>
	
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        <posterous:displayName>Kandace Hudspeth</posterous:displayName>
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      <pubDate>Thu, 11 Nov 2010 11:12:00 -0800</pubDate>
      <title>Social Strategy Objectives 2011</title>
      <link>http://kandacehudspeth.posterous.com/social-strategy-objectives-2011</link>
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      <pubDate>Thu, 11 Nov 2010 11:10:00 -0800</pubDate>
      <title>The Five Ways Companies Organize for Social Business </title>
      <link>http://kandacehudspeth.posterous.com/the-five-ways-companies-organize-for-social-b</link>
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      <pubDate>Thu, 11 Nov 2010 11:10:00 -0800</pubDate>
      <title>Success Skills of the Corporate Social Strategist </title>
      <link>http://kandacehudspeth.posterous.com/success-skills-of-the-corporate-social-strate</link>
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      <pubDate>Thu, 11 Nov 2010 08:07:00 -0800</pubDate>
      <title>Fortune 500 Nearly Doubles Use of Twitter</title>
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<div class="posterous_quote_citation">via <a href="http://www.emarketer.com/Article.aspx?R=1008038">emarketer.com</a></div>
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      <pubDate>Fri, 05 Nov 2010 05:57:00 -0700</pubDate>
      <title>Technographics- Mobile Online Activities Gen Y vs. Gen X</title>
      <link>http://kandacehudspeth.posterous.com/technographics-mobile-online-activities-gen-y</link>
      <guid>http://kandacehudspeth.posterous.com/technographics-mobile-online-activities-gen-y</guid>
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</div>


<div class="posterous_quote_citation">via <a href="http://blogs.forrester.com/reineke_reitsma/10-11-05-the_data_digest_mobile_online_activities_by_generation">blogs.forrester.com</a></div>
    <p></p></div>
	
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        <posterous:displayName>Kandace Hudspeth</posterous:displayName>
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      <pubDate>Fri, 05 Nov 2010 05:54:00 -0700</pubDate>
      <title>The Social Business Stack for 2011 </title>
      <link>http://kandacehudspeth.posterous.com/the-social-business-stack-for-2011</link>
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<div class="posterous_quote_citation">via <a href="http://www.web-strategist.com/blog/2010/11/05/industry-reference-the-social-business-stack-for-2011/">web-strategist.com</a></div>
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        <posterous:displayName>Kandace Hudspeth</posterous:displayName>
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      <pubDate>Tue, 02 Nov 2010 11:17:00 -0700</pubDate>
      <title>Social Media Optimization- The Intel Litmus Test</title>
      <link>http://kandacehudspeth.posterous.com/social-media-optimization-the-intel-litmus-te</link>
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        <![CDATA[<p>
	<div class="posterous_bookmarklet_entry">
      <blockquote class="posterous_long_quote"><li><strong>Be Useful</strong> – is there clear value to the user?</li>
<li><strong>Be Interesting</strong> – messages need to be interesting to be shared.</li>
<li><strong>Be Human</strong> – the Internet is made up of people. people matter. this includes you.</li>
<li><strong>Scratch an Itch</strong> – solve problems. provide a service. create public goods.</li>
<li><strong>Social Design</strong> – encourage social actions (share, RT, like, video reply, spawn offline actions).</li>
<li><strong>Unadvertising </strong>- don’t sell or shill – solve problems, enlighten, share.</li>
<li><strong>Be Snackable</strong> – create short, discoverable, quick touch points for the social life-stream.</li>
<li><strong>Cater to Egos</strong> – help users look smarter.</li>
<li><strong>Build Trust &amp; Community</strong> – be “we” and inclusive.&nbsp;Connect the next 1 Billion users</li>
<li><strong>Inspire</strong> – does it inspire you? If it doesn’t… why would it inspire others?</li></blockquote>

<div class="posterous_quote_citation">via <a href="http://socialfresh.com/your-content-isnt-social/">socialfresh.com</a></div>
    <p>The list above is the litmus test that Intel marketing is using when assessing creative assets, ideas, programs and social media efforts  via @bryanrhoads</p></div>
	
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        <posterous:displayName>Kandace Hudspeth</posterous:displayName>
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      <pubDate>Thu, 28 Oct 2010 09:19:00 -0700</pubDate>
      <title>Wednesdays @ 3pm = Facebook magic moments </title>
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</div>
<div class="posterous_quote_citation">via <a href="http://mashable.com/2010/10/28/facebook-activity-study/">mashable.com</a></div>
    <p>Facebook conversations by hour across days of the week</p></div>
	
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        <posterous:displayName>Kandace Hudspeth</posterous:displayName>
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      <pubDate>Tue, 26 Oct 2010 11:00:00 -0700</pubDate>
      <title>Ways Facebook Fans interact with Brand Pages</title>
      <link>http://kandacehudspeth.posterous.com/ways-facebook-fans-interact-with-brand-pages</link>
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