Tebra Status

All Systems Operational

Platform Operational

Clinical (EHR) Operational

Billing (PM) Operational

Practice Growth Operational

Engage Operational

Telehealth Operational

Phone & IVR Operational

Help Center Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Nov 26, 2025

Tebra Maintenance - Scheduled Network Maintenance

Completed - The scheduled maintenance has been completed.
Nov 26, 01:00 PST

Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Nov 25, 22:31 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 25, 20:00 PST

Scheduled - On Tuesday November 25th, we will be conducting a network maintenance between 8:00 PM to 1:00 AM PST.

During this time active users may experience temporary unavailability of the Tebra Platform, Tebra Desktop (PM), RPA and APIs.

Thank you for your patience and understanding as we complete this maintenance work.
Nov 11, 16:15 PST

Nov 25, 2025

Nov 24, 2025

No incidents reported.

Nov 23, 2025

No incidents reported.

Nov 22, 2025

No incidents reported.

Nov 21, 2025

No incidents reported.

Nov 20, 2025

No incidents reported.

Nov 19, 2025

No incidents reported.

Nov 18, 2025

Users seeing a lock icon when accessing Patient Notes

Resolved - This incident has been resolved.
Nov 18, 10:59 PST

Update - We are continuing to work on a fix for this issue.
Nov 18, 08:20 PST

Identified - The issue has been identified and a fix is being implemented.
Nov 18, 08:20 PST

Investigating - We are investigating an issue where users are reporting seeing a Lock icon when viewing Patient Notes.

Our engineering team is actively working on providing solution as soon a possible. We apologize for any impact this causes to your business and will keep you updated on our progress.

Thank you for your understanding.
Nov 18, 07:30 PST

Nov 17, 2025

No incidents reported.

Nov 16, 2025

No incidents reported.

Nov 15, 2025

No incidents reported.

Nov 14, 2025

Scheduled Database Maintenance - November 13, 2025 from 8:00PM to 12:00AM PT

Completed - The scheduled maintenance has been completed.
Nov 14, 00:00 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 13, 20:00 PST

Scheduled - On November 13, 2025 we will be conducting scheduled database maintenance.

During this time active users may experience i.e. "intermittent latency and/or temporary unavailability of the database" or "Tebra Platform, Tebra Desktop (PM), RPA and APIs will be unavailable".

Thank you for your patience and understanding as we complete this maintenance work.
Oct 30, 10:55 PDT

Nov 13, 2025

Nov 12, 2025

No incidents reported.