Its been a while since I posted anything here so I thought it high time I got my finger out, so here is a piece I have plagiarised.

No seriously the following article by coaching expert Annabel Sutton landed in my inbox this morning and I immediately was struck by how much of it applied to affiliate marketing so much so that I contacted Annabel and asked permission to reproduce it in full here, enjoy.

The Art of Getting it Wrong by Annabel Sutton

Mistakes are the portals of discovery. (James Joyce)

Anyone who has never made a mistake has never tried anything new. (Albert Einstein)

When was the last time you watched a small child learning to walk?  They’ll walk a couple of steps, fall over, pick themselves up and try again.  Heaven knows how many times they fall over before they master the art of walking.  They might cry the first time they fall down — they might be a bit surprised and perplexed — they might have a bit of a chuckle — but do they give up?  No.  There isn’t the tiniest question of giving up and they get back on their feet and try again.

Just imagine, if a child stopped and thought too much about walking, he or she would probably never start.  They could spend days, weeks, months thinking about it and preparing for it, take umpteen courses, read books on how to walk but never actually do it.  Perfectionists can learn a lot from toddlers.  Not only do they put off doing things, but sometimes they’re so paralysed by the fear of not getting it right that they shelve an idea completely.  We procrastinators are exactly the same: we over-think things and over-prepare, worried that we’ll never know enough or be good enough.

Entrepreneurs and toddlers have a lot in common.  They’re both risk takers and refuse to give up.  Successful entrepreneurs often don’t become successful overnight.  In fact, they often suffer several disastrous forays into business (and lose horrible amounts of money) before they make it big.

So what can we learn from this?  Maybe to overcome the curse of perfectionism – and procrastination – we have to return to child-like thinking.  Don’t prepare. Don’t think or analyse.  Just do it.  Be prepared to fall over, pick yourself up, fall over again.  Enjoy the process, rather than worrying about the outcome.  You may not get it right the first time, or even the second – but with persistence you’ll make it in the end.

Several years ago I was struggling with trying to write the text for my first website.  I kept putting the job off because of the fear of not ‘getting it right’.  I was on the verge of giving up completely when I read a newsletter by US marketing guru, Robert Middleton, on exactly this topic.  He recalled how, many years before, he had been writing the text for his first website.  It wasn’t perfect — in fact, the look and feel of the site had changed several times since that first effort.  He had, effectively, fallen over many times before eventually fashioning the product he wanted.  The point was that he had made a start and done something.

This was a revolution in thinking for me and has helped me a lot over the years.  Accepting the idea that what you do actually doesn’t have to be perfect first time.  It can be changed. It probably WILL be changed!  Sometimes you just have to recognise that what you undertake probably won’t be perfect.  But you can always strive for 80%.  We’ll do the very best we can, at the time, and with the resources available to us.  The important thing is to get started.

Question:  Have you made enough mistakes recently?

 

© Annabel Sutton, Coaching Tips – 2010

Annabel Sutton, BA (Hons), PCC
ICF Professional Certified Coach
Author of 52 Ways to Change Your Life
Coach University Graduate
Member International Coach Federation
Tel:     44 (0)1747 871196
Email: annabel@annabelsutton.com
Web: www.annabelsutton.com

To receive Annabel’s Coaching Tips: email annabel@annabelsutton.com and type ‘subscribe tips’ in the subject line.

The Art of Getting it Wrong

Earlier this week I attended the LinkShare UK Symposium in London’s Westminster, this was going to be a straight review however Symposium UK – Official Event Wrapup and The Need For Feeds @ LinkShare’s Symposium have saved me the effort thanks guys ‘n’ gals.

The theme for the event ‘Targeting Your Efforts – in 2010 and beyond’ and Linkshare UK certainly hit their target with this event right on the bullseye.

Despite a few logistical nightmares, which must have had Liane Dietrich, Managing Director of LinkShare UK and her team tearing their hair out in the run up to the event as various speakers had to cancel due the flight ban brought on by the Icelandic volcano eruption, the whole day went really well, the quality of the speaking was excellent and was in my opinion pitched at the right level for a mixed and varied audience, kudos to those drafted in at last minute to fill the breach it must have been a bit daunting with so little time to prepare.

2 important points which came out time and time again over the course of the day were:

• Embrace social media, at the very least ensure your company has a twitter account and a facebook page and engage with your users.
• The importance of accurate up to date product feeds, Existem’s Chris Johnson covers this in more detail in the article referenced above.

Lunch was a resounding success and the caterers deserve a round of applause, don’t think I have attended an industry event before where I have heard absolutely no complaints about the food.

The afternoon Dealmaker Tradeshow was a fabulous networking opportunity, a chance to catch up with old friends and meet new ones plus the chance meet the people behind the merchant name and talk about how we can work together towards the common goal of making sales.

The evenings after party went well too in less formal surroundings over a beer or two plenty more chance to network, I would have liked to have seen more merchants in attendance though, its at the end of the day when everyone is a little more relaxed that you can really get to know people and long standing friendships as well as business partnerships can be forged even though the conversation tends to be less about work.

All in all it was a very successful day, and I look forward to Linkshare Symposium UK 2011.

Thank you very much to all at Linkshare for hosting the event, the fantastic hospitality you extended throughout the day and for an interesting session of 2 truths and a lie over a late night Chinese, that will be a topic of conversation for many months to come .

Linkshare UK Hit The Bullseye

When thinking of branching out into a new niche one first questions that pops up is who sells relevent products? the task of finding out recently got easier thanks to a new feature that Easy Content Units (ecu) have added to their already fantastic product.

To do your research simply log into your ECU account and click on the Product Search link in the menu, type in a key word, click search and bobs your uncle…

…and it doesn’t stop there you can filter your results by Merchant, Brand and Network.

And theres more, now you can either select and store the products you want, this allows you to make a content unit later, or if you click on the link icon a box pops up with a deep link url, a HTML link, an image link and the Html for an image with product link embedded, all nicely configured with your affiliate tracking code.

This is just scratching the surface of what you can do with the product search from Easy Content Units, give it a whirl.

Researching a Niche using Easy Content Units Product Search

Way back at the end of May 2007 I wrote an article Affiliate deep linking tools and the one click deep link creator from Paid On Results, which had been around a while even then, came out top of the pops.

Since then other networks have developed one click deeplinking too, Affiliate Window, Linkshare and just recently Buy.at, I love them all it makes my life as a affiliate much easier to just simply navigate to the merchant page, click a link on my toolbar and bingo a deep link.

The question is how do they all stack up?

Paid On Results

To set it up go to your POR account, follow the ‘Deep Link Generator’ link in the Tools menu and you will see full instructions.

Positive

Works with Firefox and Internet Explorer

Generates either the deeplink URL or full HTML code

Provision for a click ref

Negative

No facility to generate a short URL

Takes user away from merchant page to generate the deep link

Linkshare

You will find instructions to set up the Linkshare Bookmarklet in the BentoBox here.

Positive

Works with Firefox and Internet Explorer

Generates the deeplink URL

Creates short URL’s

One click posting to Facebook and Twitter

Negative

Doesn’t generate full HTML code

No provision for a click ref

Affiliate Window

To install go log into your Affiliate Window account and click the Plug-ins link in the menu under Web Services and Tools.

Positive

Works with Firefox

Generates either the deeplink URL or full HTML code

Provision for a click ref

Creates short URL’s

Negative

Does not work with Internet Explorer as its a Firefox Plugin.

Buy.at

To Install log into your Buy.at account, click Content & Creative > LinkEngine, then follow the instructions on the Firefox LinkEngine tab.

Positive

Generates the deeplink URL

Works with Firefox

Negative

Does not work with Internet Explorer as its a Firefox Plugin

Doesn’t generate full HTML code

No provision for a click ref

No facility to generate a short URL.

So which is best?

Basically I like each and everyone of them but because Paid On Results has been around so long without being upgraded it has stood the test of time plus the negative points are so minor I am going to award it 9/10.

Second place goes to Linkshare they have embraced social media with the Facebook and Twitter integration 8/10.

Affiliate Window is only let down by being tied to Firefox only, not a problem for me but I know others that wont use that browser 7.5/10.

I am very pleased that Buy.at have produced one click deep linking as it will get me using them more, this tool like I said is the new kid on the block and still very much in beta I’m sure we will see massive improvements in time 5/10.

One Click Deep Linking – Affiliate Network Tools

Much has been written about that mythical creature the “Super Affiliate” however Affiliate Marketing is a partnership and everyone involved should be working towards a common goal to this end I am going to look at:

6 Effective Habits Of Super Merchants*

*Some of the activities mentioned may have been outsourced to Affiliate management companies and agency’s but for continuity I am going to bracket everything under the “merchant” banner.

1) Improve Conversion Rates

Affiliates can get the prospective customers to merchant websites, often this traffic will be pre-qualified and highly targeted, however, it is up to the merchant website to make the sale.

Usabilty tests, eye-tracking, multivariate tests are all ways of identifying problems and the results can be used to improve conversion rates, not only of affiliate traffic but natural traffic too.

Resources: Pick up a copy of Don’t Make Me Think!: A Common Sense Approach to Web Usability by Steve Krug and read Google Website Optimizer – 108 Free Tips | Conversion Rate Experts for some fabulous ideas on the subject, inncidently I recommend affiliates read these to as the methods can be used to improve click through rates.

2) Affiliate Friendly Website Updates

A massive bugbear of mine is when a merchant announces their great new website and then ends with “our url structure has changed please amend ALL your affiliate links”, don’t get me wrong I am all for merchants improving their site navigation to make it more user friendly but if the coder can’t add a simple line to the .htaccess file which puts in 301 redirects from the old structure to the new its a bad job.

By the way having redirects in place makes sense as it is also search engine friendly, Google may have indexed your old page but without a redirect to the new one it will just hitting a whole load of broken links and 404 pages which isn’t going to do your rankings a lot of good. Effective 301 redirects can only be good for sales.

This article on the Blue Chip Vacations Affiliate Blog Site relaunched after usability study covers a few of the things I have mentioned on site usability and affiliate friendly website updates.

3) Effective Communication

We live in the communication age, Email, Phone, Text, instant messenger, Twitter, Facebook and Skype are just some of the methods that merchants can use to get in touch with their affiliate, a word of warning do not swamp your affiliates with a constant barrage unless that’s what they have asked you for.

Do your homework, does the affiliate what updates from you daily, weekly, monthly or just whenever something of interest crops up, do find out how the affiliate likes to be contacted, I personally prefer email with a quick convo on messenger just to make me aware if the content of the email warrants it.

Categorise affiliates too some want voucher and offer information, while others want content ideas, some require both. Have separate mailing lists.

Oh and when sending emails avoid the big graphical ones where the text is on an image as they are impossible for affiliates to work with. Also deep link emails where possible and add the affiliate tracking if you can, most UK affiliate networks have provision for this just ask them if you don’t know how.

4) Provide Useful Content

Content affiliates are always on the look out for fresh content, while it is logistically impossible to provide every affiliate with bespoke content it often pays to look after your top performers.

Super merchants also let affiliates know about new products, best sellers, press coverage, press releases anything really that can get the creative juices flowing.

Oh and when sending emails avoid the big graphical ones where the text is on an image as they are impossible for affiliates to work with. Also deep link emails where possible and add the affiliate tracking if you can, most UK affiliate networks have provision for this just ask them if you don’t know how. (yes I know I wrote this twice it’s important for affiliate productivity).

5) Keep Product Feeds Up To Date

More and more affiliates are using product feeds thanks to services such as the fabulous Easy Content Units, I could rabbit on all day about the reasons for keeping them up to date but it has been covered by Jason Dale here Merchants, Are Your Product Feeds Leaving Affiliates Hungry? very wise words, I have a lot of respect for Jason and he is a live contender for affiliate blog of the year at the a4uawards.

6) Make Your Affiliate Incentives Winnable

Affiliate incentives which reward your top performers are all well and good but they are not going to get you new affiliates, from time to time introduce an incentive that anyone can win, put everyone in to the draw that makes a sale, puts up a banner, writes an article etc., this may well motivate new affiliates, stagnant affiliates and fringe players as well as your good performers too.

This article isn’t about teaching merchants to suck eggs I wrote it purely as an exercise in pointing out that affiliate marketing is a two way street, simply having an affiliate programme will not make you an instant millionaire, but being proactive and helping affiliates to help you will set you well on the road, just ask some of the merchants who swear by the affiliate channel.

Update 10/02/10:

A great blog response to this from Matt Bailey of i-level Can we all become Super Merchants?

And thanks to Linda Buquet at 5 Star Affiliate Programs for helping to spread the word 6 Habits Of Highly Effective Affiliate Managers and Merchants

6 Effective Habits Of Super Merchants

Many of my compatriots have posted on their blogs reflecting on the last decade or year and very good reading it is too here are some of them:

• CantBarsed.com 10th Anniversary Year! Joe Connor
• Surviving A Decade Of Self Employment Jason Dale
• Goodbye to the Noughties and a New Life in the Teenies… Nadeem Azam
• What a difference 10 years makes… J Lil (aka James Little)
• That’s All For 2009 Folks – What will 2010 Bring? Kirsty McCubbin

For me this is not a time for reflection, the Noughties were ok to me well actually a bit of a rollercoaster ride, however, as one top astrologer put it on New Years Day, they have tweeted their last tweet and updated facebook for the last time, and you cant phone, text, email or skype them, they are gone forever.

Now looking forward to the Teenies (is that the accepted term?) what will they bring, undoubtedly for all of us, a whole world of new changes and challenges on so many levels both personally and professionally.

On a professional level I am going to start by building on the foundations our dear friend the Noughties left behind, 2009 was all about consolidation, I ended the year spending 90% of my time on the few sites bringing in the majority of my revenue rather than wasting time on dead ducks.

The main focus this year will be on building up the brand of Fashion Style You which is now over 2.5 years old and steadily growing month on month (google willing).

Aside from that I am going to remain flexible while continuing other projects and collaborations which have proved fruitful in the past I will also be looking for new opportunities, possibly selling a few sites but above all moving forward.

The Noughties Have Updated Facebook For The Last Time

Only 40 or so days left of what is widely predicted to be the biggest online spending spree ever so if you are an online retailer make sure you get your fair share of the bootee.

Make it easy for your customers to buy from you…

I realise as an affiliate its not my place to teach merchants how to do their jobs however as a shopper who buys a fair bit over the internet I’d like to make a few suggestions.

1. Ensure that your shopping cart process is not too complicated. Christmas is probably the wrong time for usability testing but grab a random person and ask them to buy something.
2. Make sure ALL your payment methods work, you can guarantee the one method on the blink is the one everyone is trying to use
3. Do you really need your customers to register. Christmas is a time of impulse buying and many customers will never ever return, insist on them registering and you may just drive them away, no need to switch off registration completely, just offer a quick checkout route.
4. Make the most of your 404 and search traffic. If a user arrives at a page on your site which doesn’t exist or looks for a product you don’t sell, give them a few suggestions rather than a blank page to stare at.
5. Remember to up sell to your customers. Make suggestions which compliment the original purchase, McDonalds do it (you want large fries with that) and online Amazon are the masters of the up sell with every page having “Frequently Bought Together” and “Customers Who Bought This Item Also Bought”

People who read this article also read

Christmas is coming checkout your checkouts

Why do people abandon online shopping baskets?

Merchant 404 Pages

Merchants make the most of your traffic and nail that sale

Online marketing is evolving at an astronomical pace and one of the major influences in this change is Twitter, if you have any type of retail business selling absolutely anything and you don’t use Twitter to get the message out there you are seriously missing a significant audience.  One of my websites is currently getting 7% of its traffic via twitter thats over 200 targeted visitors a day extra.

The most recent innovation by Twitter is Twitter Lists, and believe me Twitter Lists are awesome. Once people have added your twitter to a list your  tweets may potentially appear all over the internet. They will turn up on websites and blogs and there is a great likelihood that they will send you a lot of targeted traffic.

Oh and a little tip (for anyone who could be arsed to read this far down) Twitter Lists make an outstanding addition to your research armoury whether you are a merchant or an affiliate make lists of tweeters in niches you are interested in and bingo instant ideas.

For example I’ve just started a list of UK fashion merchants and fashion bloggers http://twitter.com/#/list/KeithBond/uk-fashion and I expect it to prove to be a useful resource of ideas and another way of getting through bloggers block.

Twitter Lists yet another reason why your company should be on Twitter

I had an interesting discussion recently which suggested that Spyware / Adware may be rearing its ugly head in the UK again, I know that the official stance is still zero tolerance however I was wondering if any of the networks would like to confirm that they are remain totally clean and are not again being subjected to unethical applications which are stealing the bread (or the cookies) from the mouths of the hard working affiliates.

Zango (formerly ePIPO, 180solutions and Hotbar) is the name that is being bandied about.Wikipedia has them down as Zangocash these days part of the Pinball corporation.

So nutshell I have these questions for the Affiliate Networks and merchants with independent programs:

1. Can you categorically confirm you are totally adware / spyware free?
2. Do you work with Zangocash / Zango (or any of its incarnations)?
3. Has the above named company approached you recently with a view to working with you?

I’m not looking for a witch hunt, just piece of mind, so help a paranoid old cynic out please.

Is the UK still Spyware / Adware free?

Just a quick post of my schedule for next weeks a4uExpo in London. Purely for selfish reasons so I can print it off.

Monday 12th October

11.30 Taxi > Darlington Station

12.02pm – Train > London Kings Cross, not taking laptop so reading The Shadow in The Wind by Carlos Ruiz Zafon

2.44pm – Underground & Dlr > Custom House Excel

Hopefully Check in to Custom House Hotel by 4pm find a friend or 2 and possibly get food in upstairs bar at the Fox  5.30- 6pm ish

7pm  Ignite Pre-Show Networking Event at Novotel catch up time with lots of great people, plus most importantly pick up expo badge, this could mean an extra hour in bed on Tuesday Morning.

Tuesday 13th October

A great day in store ) Heres what I intend seeing any blanks I will decide on later

09:15 – 10:15 Platinum 5/6/7 SEO Strategies To Make A Splash! Dave Naylor

10:30 – 11:30 Platinum 5/6/7 Meet The Search Engines Q&A Matthew Trewhella, Google – Dan Cohen, Microsoft – TBA, Yahoo!

12:00 – 13:00 Platinum 4 The Affiliate Doctors Live! Kieron Donoghue – Chris Garrett – Duncan Jennings – Dixon Jones

14:30 – 15:30 Platinum 3 Beyond Link Bait: Getting Authoritative Mentions Online - Dixon Jones – Kelvin Newman – Jon Myers (Moderator)

16:00 – 17:00 Platinum 5/6/7 Advanced Site Architecture And Product Feed SEO Judith Lewis – at a4uExpo Europe I unfortunately missed Judith’s talk but heard some great feedback about it so if there is only one session I see at this years expo this is it. (Sorry Nadeem I’ll catch up with yours by video)

Evening at the o2 food first then Breakout Party at the Inc Club from 9pm

Wednesday 14th October

Another awesome day of education meetings and networking.

11:00 – 12:00 Platinum 5/6/7 Barriers to Conversion & Discovering Untapped Opportunities With Analytics – Joanna Butler – Will Critchlow Lisa Myers

12:15 – 13:15 Platinum 5/6/7 Beat Your Merchants At Their Own Game Ben Jesson & Dr Karl Blanks – I make no secret of the fact I admire the work of Ben and Karl of Conversion Rate Experts, so this is undoubtedly my must see session of day 2

13:30 – 14:15 Platinum 3 Regulation, Promotion and Education – What Can The IAB Affiliate Council Do For You? Matt Bailey, i-level – Daniel Powel, Commision Junction – Dan Thut, Qua Media -  Julia Stent, Vodafone

16:00 – 17:00 Platinum 5/6/7 Conversion is King! Gary Beal

17:15 – 18:00 Platinum 5/6/7 How to Build the Best Performing Email Database - Trine Buus – Email is an area that I have never managed to do anymore than scratch the surface hopefully this will open a whole new world for me.

Wednesday finishes with Fish n Chips at the Networking Drinks, Hot Buffet & Ice Party! in the Fox.

That wraps things up just need to remember to get back to Kings Cross for my 1pm Train on Thursday.

Apologies in advance to anyone I know who is doing at talk at the same time as the sessions I have planned but if you doing one when I’m free give me a shout and if I dont have a meeting scheduled I’ll pop along.

If you my dear reader is planning to attend the expo please stop me and say hi.

My Schedule – a4uExpo London 2009