Home Health News & Tips | Kinnser Software, Inc.

Kinnser Honors National Nurses Week with Education and Commitment

2013-05-06T22:25:34+00:00

Kinnser Honors National Nurses Week with Education and Commitment

Date: 05/06/2013
Author: Chip Schneider, Creative Director

As we honor nurses during National Nurses Week (May 6-12), the United States is facing a nursing shortage. That’s why Kinnser is continuing its six-figure scholarship fund for nursing students.

Kinnser Case Study: How Advanced Rehab Trust Improved Quality of Care and Eliminated Billing Errors

2013-04-10T19:40:27+00:00

Kinnser Case Study: How Advanced Rehab Trust Improved Quality of Care and Eliminated Billing Errors

Date: 04/10/2013
Author: Chip Schneider, Creative Director

Since Advanced RehabTrust, a Medicare-certified home health agency in Denton, TX, made a seamless transition to Kinnser’s Agency Manager in August 2010, the agency has seen significant advances in nearly every area, shortening the OASIS to RAP process from three weeks to less than one week and completely eliminating billing mistakes.

Technology Preparedness is More Important than Ever

2013-03-05T14:52:17+00:00

Technology Preparedness is More Important than Ever

Date: 03/05/2013
Author:

A recent Kinnser webinar featured nationally known home health care technology consultant David Tapia. During the webinar, Tapia conducted a viewer poll soliciting agencies’ top goals and challenges. The poll offers some important insights about the issues that are most important to professionals in home health right now.

What Home Health Agencies Need to Know About Accountable Care Organizations

2012-11-28T23:40:09+00:00

What Home Health Agencies Need to Know About Accountable Care Organizations

Date: 11/28/2012
Author: JoAnn Vanfleteren, Vanfleteren Consulting

The landscape of healthcare is being reshaped creating confusion for everyone and every aspect. The consolidation of hospitals, Medicare supplement options, Private Fee for Service and the merging of independent practices are impacting how we operate in this dynamic evolution. More than ever, a structured integrated approach to the marketing and communication is key to navigating this new territory. A clear understanding of Affordable Care Organizations (ACOs) and their correlation to Medicare is important in maintaining and growing your Home Health practice.

Behind the Scenes at Kinnser Software - Client Services (Part 2)

2012-11-26T20:26:53+00:00

Behind the Scenes at Kinnser Software - Client Services (Part 2)

Date: 11/26/2012
Author: Karen Brooks, Kinnser Software

When customers join Kinnser, the Client Services division becomes their main point of contact for any ongoing needs they might have. Divided into Training, Technical Support and Technical Writing departments, Client Services is set up to take care of clients from the moment they begin using Kinnser – from setting up initial logins to questions about software and how the agency might use Kinnser in the future.

Behind the Scenes at Kinnser Software - Client Services

2012-11-12T21:11:33+00:00

Behind the Scenes at Kinnser Software - Client Services

Date: 11/12/2012
Author: Karen Brooks, Kinnser Software

Kinnser doesn’t just sell a product and service to home health agencies. Kinnser creates a partnership with its customers when they start using the software to run their businesses. And throughout the duration of that relationship, Kinnser is there to answer every question and listen to every idea the customers bring to the table. Kinnser’s Client Services division is at the helm in that mission of partnership.

IADLs and ADLs: A Refresher On a Key Part of the OASIS

2012-08-13T23:48:04+00:00

IADLs and ADLs: A Refresher On a Key Part of the OASIS

Date: 08/13/2012
Author: Karen Brooks, Kinnser Software

When assessing the need for therapy services in a home care patient, an extremely important piece of the puzzle is accurately assessing whether the patient can perform Activities of Daily Living (ADLs) and Instrumental Activities of Daily Living (IADLs), experts say...

Treating Pain in Dementia Patients: A Unique Challenge

2012-08-10T16:45:09+00:00

Treating Pain in Dementia Patients: A Unique Challenge

Date: 08/10/2012
Author: Karen Brooks, Kinnser Software

One of the most challenging things faced by a home health clinician is determining whether a patient with dementia is experiencing pain, identifying where that pain is coming from, and evaluating how best to treat it - all the while recognizing many therapies can potentially harm persons with dementia, experts say...

Become an Expert: Jumpstart Your Media Relations Strategy

2012-08-07T23:17:25+00:00

Become an Expert: Jumpstart Your Media Relations Strategy

Date: 08/07/2012
Author: Karen Brooks, Kinnser Software

What your agency may not be expert at is communicating with the public through the media - and why would you be? Media relations is a tricky business, and professionals who specialize in this area call upon decades of experience and expertise just to get your agency's name in the paper or your CEO on television...

Upcoming Home Health Events: August 2012

2012-08-01T18:56:00+00:00

Upcoming Home Health Events: August 2012

Date: 08/01/2012
Author: Mindy Pillow, Kinnser Software

We encourage you to attend some of the upcoming education programs designed specifically for home health professionals. Kinnser is proud to exhibit at, and be a sponsor of, several key home health industry events across the country in August 2012. Read this article for a quick overview of the events taking place this month...

Advance Beneficiary Notices: How ABNs Can Help You Avoid Pitfalls

2012-07-30T05:00:50+00:00

Advance Beneficiary Notices: How ABNs Can Help You Avoid Pitfalls

Date: 07/30/2012
Author: Karen Brooks, Kinnser Software

An updated version of the CMS guidelines on Advance Beneficiary Notices (ABNs) is online, and agencies can use the information to help steel against unexpected costs associated with defective ABNs. This article will review the requirements, pitfalls and resources for home health agencies regarding ABNs. Read this article for more information...

Wound Care Tips: How to Avoid Upcoding A Superficial Wound

2012-07-26T05:00:15+00:00

Wound Care Tips: How to Avoid Upcoding A Superficial Wound

Date: 07/26/2012
Author: J'non Griffin,

Wounds are notoriously hard to identify, and mistakes can mean fines from CMS and poor treatment of home care patients. Read this article for some tips from J'non Griffin on how to tell the difference between a superficial wound and a trauma wound, and how to code them…

An Overview of the 2013 Proposed Rule: What You Can Do to Prepare Now

2012-07-17T05:00:44+00:00

An Overview of the 2013 Proposed Rule: What You Can Do to Prepare Now

Date: 07/17/2012
Author: J'non Griffin,

CMS released the 2013 Proposed Rule on Friday, July 6, 2012. There is a lot of talk about the final bottom line of a decrease of 0.10 percent to the standardized 60-day episodic rate. For those who have not participated in HH-CAHPS, this will be an even larger impact. While this is important overall, many of these regulatory changes could seriously impact your bottom line. Read this article for an overview on the proposal as well as tips on what you can do now to prepare for these changes…

Upcoming Home Health Events: July 2012 (Part 2)

2012-07-10T05:00:04+00:00

Upcoming Home Health Events: July 2012 (Part 2)

Date: 07/10/2012
Author: Mindy Pillow, Kinnser Software

Are you ready to boost your industry knowledge and find new products and services to help you survive and thrive in today's challenging environment? We encourage you to attend some of the upcoming education programs designed specifically for home health professionals. Kinnser is proud to exhibit at, and be a sponsor of, several key home health industry events across the country in July 2012. Read this article for a quick overview of the rest of the events taking place this month...

9 Tips for Tracking a Lost or Stolen Smartphone

2012-07-05T15:33:27+00:00

9 Tips for Tracking a Lost or Stolen Smartphone

Date: 07/05/2012
Author: Karen Brooks, Kinnser Software

Have you ever lost your smartphone or had it stolen from you? Losing personal technology or having it stolen from you can be a devastating experience. With an increasing number of home health professionals relying on smartphones, iPhones and iPads to do their jobs more effectively in the field, you have good reason to investigate tracking software as an integral part of their mobile technology program. Read this article for tips on keeping tabs on your device…

Upcoming Home Health Events: July 2012

2012-07-04T05:00:09+00:00

Upcoming Home Health Events: July 2012

Date: 07/04/2012
Author: Karen Brooks, Kinnser Software

Date: 06/28/2012
Author: Karen Brooks, Kinnser Software

Have you ever been arrested? Do you have or plan to have children? These are examples of questions you should never ask a job candidate in an interview. Your agency is growing and you're hiring great new talent. Don't risk it all with a sloppy, illegal interview when you're screening the applicants. Read this article for tips on avoiding mine fields and skirting the risky situations…

Going In-Depth On the M Series: Tips and Tricks

2012-06-25T05:00:32+00:00

Going In-Depth On the M Series: Tips and Tricks

Date: 06/25/2012
Author: Karen Brooks, Kinnser Software

Mastering the M-items in OASIS can be a tricky endeavor, but it is a good idea to have a firm grasp on them as they can directly affect both a field clinician’s Plan of Care and reimbursements. We return this month with an in-depth look at that most challenging of clinical OASIS sections, the M-series. Read this article for a quick reference to your M series, to learn some tricks on what to include in your therapy assessments and more…

Mark Your Calendar! F2F Encounter Webinar from NAHC in July

2012-06-21T05:00:38+00:00

Mark Your Calendar! F2F Encounter Webinar from NAHC in July

Date: 06/21/2012
Author: Karen Brooks, Kinnser Software

The F2F Encounter requirements are still creating confusion across the home health industry, so NAHC is offering a special webinar to walk you through the requirements and help you comply. Read this article for resources and for more information on how to register…

Using Routine Reports to Stay on Top of the Payment Game

2012-06-19T05:00:08+00:00

Using Routine Reports to Stay on Top of the Payment Game

Date: 06/19/2012
Author: Karen Brooks, Kinnser Software

Do you want to have an easy snapshot of your agency’s finances and activities in case the auditors come knocking, or just for your own QA purposes? Daily, weekly, monthly, and quarterly reports can help agencies quickly identify trends, spot red flags, track down issues with revenue or payroll, and establish a regular routine for pre-billing audits. Read this article for some expert tips on establishing routine reports for your agency…

Medicare Provider Revalidation - Is Your Clock Ticking?

2012-06-14T05:00:35+00:00

Medicare Provider Revalidation - Is Your Clock Ticking?

Date: 06/14/2012
Author: Karen Brooks, Kinnser Software

The Medicare revalidation effort is in full swing - has your home health agency’s number come up? Before March 2015, and on a rolling basis, every provider who was enrolled in CMS prior to March 25, 2011, will at some point get a notice that it is time to revalidate their provider enrollment. Many have already received their notices. Read this article to for what you need to know as well as links to important information that you will need to see if your agency’s clock is ticking…

Quick Tip for Keeping Track of Unbillable Medicare Patients

2012-06-13T05:00:20+00:00

Quick Tip for Keeping Track of Unbillable Medicare Patients

Date: 06/13/2012
Author: Pam Pruitt, All Nursing Home Health Services

Have you ever encountered an ending episode where all of the visits have been completed, you still have outstanding orders and the Medicare clock is ticking before the RAP auto cancels? Of course you have. Not every episode can be billed if you have outstanding orders. How are you tracking them? Read this article for a quick tip from Pamela Pruitt…

Home Health Learning Alternatives - What are My Choices?

2012-06-11T05:00:54+00:00

Home Health Learning Alternatives - What are My Choices?

Date: 06/11/2012
Author: Peggy Patton, RN, The Corridor Group

How are you currently orienting and educating your employees? We all strive to provide relevant, timely educational opportunities to our employees. But the question of how we accomplish this is often where we get hung up. But it is possible to achieve this objective by understanding and utilizing alternate learning opportunities. Read this article for some alternative ways to deliver training and education to your home care agency staff…

Date: 06/04/2012
Author: Karen Brooks, Kinnser Software

Home health agencies, particularly those that treat a high number of dementia patients, may want to review their claims with dates of service submitted from Oct. 2, 2011 to Dec. 31, 2011 after a new version of the HHS PPS grouper was released last month that includes two new diagnosis codes. Read this article for more information...

Mobile Device Management: The New Strategy for Home Health Agencies

2012-05-31T05:00:37+00:00

Mobile Device Management: The New Strategy for Home Health Agencies

Date: 05/31/2012
Author: Karen Brooks, Kinnser Software

It is an inescapable and rarely debated fact that mobile technology has the power to revolutionize the home health industry - make it more efficient, more cost effective, more successful in its mission to take care of people. But the risks, real or perceived, can be a big concern for agencies interested in equipping their field clinicians with mobile devices and truly taking their home healthcare to the next technological level. Read this article for the answer to those concerns…

E-documentation: Stepping Into the Mobile Revolution

2012-05-30T05:00:43+00:00

E-documentation: Stepping Into the Mobile Revolution

Date: 05/30/2012
Author: Karen Brooks, Kinnser Software

Anyone in the home health industry knows that it is impossible to overstate the importance of accurate and comprehensive documentation in the field. We also know that Point-of-Care (POC) documentation is not a new challenge, and that if we continue with the old systems, it will never get easier. This is why industry experts are pushing for a revolution in the way home care professionals do their field documentation. Read this article to learn more…

Upcoming Home Health Events: May 2012 (Part 2)

2012-05-25T05:00:23+00:00

Upcoming Home Health Events: May 2012 (Part 2)

Date: 05/25/2012
Author: Karen Brooks, Kinnser Software

Are you ready to boost your industry knowledge and find new products and services to help you survive and thrive in today's challenging environment? We encourage you to attend some of the upcoming education programs designed specifically for home health professionals. Kinnser is proud to exhibit at, and be a sponsor of, several key home health industry events across the country in May 2012. Read this article for a quick overview of the rest of the events taking place this month...

Cindy Krafft: You Want Therapists to Screen Meds, Not Manage Them

2012-05-24T05:00:47+00:00

Cindy Krafft: You Want Therapists to Screen Meds, Not Manage Them

Date: 05/24/2012
Author: Karen Brooks, Kinnser Software

Home health therapists tend to be stressed when their supervisors tell them they are expected to manage a patient’s medication, but it’s really just a matter of message and communication. You can ask your therapist to watch out for medication issues without scaring them into thinking you’re turning them into de facto pharmacists. Read this article for a communication tip from expert Cindy Krafft of Fazzi Associations, Inc. from the 2012 Kinnser User Conference…

Fill In the Blanks: Documentation Can Make or Break an Agency

2012-05-21T05:00:28+00:00

Fill In the Blanks: Documentation Can Make or Break an Agency

Date: 05/21/2012
Author: Karen Brooks, Kinnser Software

Accurate and complete documentation can make a huge difference in your reimbursements - often overlooked details and items can cost you actual money. Expert Lynn Speckels, RN, BSN, HCS-D, COS-C, a Healthcare Consultlink consultant and presenter at our Kinnser User Conference, gives us strategies for making good documentation a priority in your agency. Read this article to see where your agency can fill in the blanks in your processes...

OASIS Accuracy: Don’t Let Your M Items Work Against You

2012-05-17T05:00:38+00:00

OASIS Accuracy: Don’t Let Your M Items Work Against You

Date: 05/17/2012
Author: Karen Brooks, Kinnser Software

When it comes to tips on OASIS accuracy, entire books can be written on how to successfully navigate the M items that directly impact your reimbursements. These items – in the clinical, functional and service dimensions – are key to your plan of care as a field clinician as well as getting accurate reimbursements. Read this article for a taste of the tips our users got at our conference in Austin from expert Ann Giles of PPS Plus Software...

We Hate To See You Go, But We Loved Having You Here!

2012-05-17T05:00:33+00:00

We Hate To See You Go, But We Loved Having You Here!

Date: 05/17/2012
Author: Karen Brooks, Kinnser Software

We’re feeling a little bittersweet today, as we’re nearing the end (sniff!) of a fantastic (hooray!) conference for our and with our users - and we hope our attendees learned a lot and had as much fun as we did! Our second annual Kinnser User Conference here in Austin was a huge success - and we have our users and our presenters to thank for it! Read this article for more info...

A Few Tips on Taking Your Agency’s Success to the Next Level

2012-05-16T05:04:48+00:00

A Few Tips on Taking Your Agency’s Success to the Next Level

Date: 05/16/2012
Author: Karen Brooks, Kinnser Software

Every home health agency wants to succeed, but does your agency have what it takes to be at the top of the field in your area? In a lively session about building on successes in home health at our Kinnser User Conference today, Tim Ashe, director of operational consulting for Fazzi Associates, Inc., gave us a wealth of knowledge and advice on how agencies can build a “culture of success” that results in more referrals and better patient outcomes. Read this article for tips and motivation…

Billing Expert: Don’t Rely On Medicare - Diversify!

2012-05-16T05:03:53+00:00

Billing Expert: Don’t Rely On Medicare - Diversify!

Date: 05/16/2012
Author: Karen Brooks, Kinnser Software

Her nickname is the “Money Lady,” because she loves to find money for her client agencies. And “Money Lady” Petria McKelvey, the vibrant and knowledgeable CEO of Precision Medical Billing, says that the best way for home health agencies to find - and keep - money is to diversify their billing. In fact, she told the audience at the Kinnser User Conference in Austin this morning. Read this article to get some ideas on where to start…

Home Health and the Prince of Funk

2012-05-16T05:02:58+00:00

Home Health and the Prince of Funk

Date: 05/16/2012
Author: Karen Brooks, Kinnser Software

Did you know that your home health agency can have something in common with the artist (currently known as) Prince? A presenter at the Kinnser User Conference draws an amusing connection between an agency’s success and one of our legendary pop stars. Read this article for a little inspiration for your agency…

Texas State Sen. John Whitmire: Elections Matter

2012-05-16T05:01:50+00:00

Texas State Sen. John Whitmire: Elections Matter

Date: 05/16/2012
Author: Karen Brooks, Kinnser Software

A bright and early breakfast with a longtime Democratic state senator kicked off the first day of our Kinnser User Conference here in Austin this morning. Sen. John Whitmire of Houston, chairman of the Senate Criminal Justice Committee and a state lawmaker for nearly 40 years, urged Kinnser users to get involved in legislation, get to know their elected officials, and defend their ability to help their patients. Read this article for a quick recap…

Live From the Kinnser User Conference: New User Pre-Conference Kickoff

2012-05-15T05:00:07+00:00

Live From the Kinnser User Conference: New User Pre-Conference Kickoff

Date: 05/15/2012
Author: Karen Brooks, Kinnser Software

Today’s first Pre-Conference session for our brand new users was a wonderful way to begin three days of education, networking and collaboration. Our panel conversation this morning focused on challenges faced by both newcomers and industry veterans - from issues with contractors in a competitive market to navigating ACOs, from dealing with reimbursement cuts to finding effective ways to motivate staff to get documentation in on time. Read this article for a quick recap of this session…

Tips for Creating a Home Health Provider Safety Training Program

2012-05-11T05:00:13+00:00

Tips for Creating a Home Health Provider Safety Training Program

Date: 05/11/2012
Author: Karen Brooks, Kinnser Software

Is your agency taking steps to lessen the likelihood that violent events will occur to someone at your agency? One of the keys to having a top-notch violence prevention program is ensuring that employees and supervisors are properly trained in company procedures, personal safety and record keeping. Otherwise, the program may fall short of its goal of protecting clinicians out in the field. Read this article for tips to help you kickoff a safety training program at your agency...

5 Weird Things That Will Make You Love Austin

2012-05-09T05:00:13+00:00

5 Weird Things That Will Make You Love Austin

Date: 05/09/2012
Author: Karen Brooks, Kinnser Software

Recently named by Forbes as the nation’s fastest-growing city, Austin is ripe for conformity, at risk for morphing into just another sprawling metropolitan area. Instead, our city - home of Kinnser Software and site our Kinnser User Conference coming up next week - prides itself on staying unique. Read this article for some things that are only in Austin, an off-the-beaten path guide to experiencing the Live Music Capital of the World in an entirely new and exciting way…

8 Tips for Financial Soundness

2012-05-07T05:00:29+00:00

8 Tips for Financial Soundness

Date: 05/07/2012
Author: Pam Pruitt, All Nursing Home Health Services

Last year, you probably attended a seminar that talked about the case mix changes coming in 2012. It sounded silly to think that you would be paid more for making fewer therapy visits. But that time has arrived. We are still in the first half of 2012, and by now you have noticed a change on your Medicare Final Claim payments for episodes that started in 2011 and ended in 2012. Home health took on a new face in 2012. If you haven’t made changes for 2012 impact, it’s not too late…

Upcoming Home Health Events: May 2012 (Part 1)

2012-05-04T05:00:18+00:00

Upcoming Home Health Events: May 2012 (Part 1)

Date: 05/04/2012
Author: Mindy Pillow, Kinnser Software

Are you ready to boost your industry knowledge and find new products and services to help you survive and thrive in today's challenging environment? We encourage you to attend some of the upcoming education programs designed specifically for home health professionals. Kinnser is proud to exhibit at, and be a sponsor of, several key home health industry events across the country in May 2012. Read this article for a quick overview of some of the events taking place this month…

Putting Up Barriers between Workplace Hazards and Your Agency

2012-05-03T05:00:28+00:00

Putting Up Barriers between Workplace Hazards and Your Agency

Date: 05/03/2012
Author: Karen Brooks, Kinnser Software

Home health agencies that have effective violence response and safety programs can help lessen the likelihood that their employees are victimized on the job. A key component to safety programs is a solid hazard prevention and control element designed to put up barriers between dangers and the employees - focusing on keeping the violence away from your agency as much as effectively responding to it. Read this article for tips on how to place a barrier between workplace hazards and your employees…

Date: 04/30/2012
Author: Karen Brooks, Kinnser Software

Have you seen your agency’s new HH CAHPS Survey ratings? It’s the first national standard for measuring patient experience with home health care agencies in a way that can help you, as agencies, and the patients you serve compare apples to apples when it comes to measuring the quality of your care. And the results are finally here. The first patient survey results from the HH CAHPS Survey have been released by CMS and are available. Read this article to find out more…

Worksite Safety Analysis: Are Your Employees At Risk?

2012-04-26T05:00:44+00:00

Worksite Safety Analysis: Are Your Employees At Risk?

Date: 04/26/2012
Author: Karen Brooks, Kinnser Software

In order to get started on creating or overhauling your agency's safety program, it's important to first figure out where your agency stands - and how at risk your employees are in the field and at the office. This article is one in a series of entries designed not only to create awareness of the dangers faced by home healthcare providers, but also to offer tips for creating an effective safety program at your agency. Read this article for details on how to get started...

10 Outstanding Austin Eats near the Kinnser User Conference

2012-04-25T05:00:30+00:00

10 Outstanding Austin Eats near the Kinnser User Conference

Date: 04/25/2012
Author: Karen Brooks, Kinnser Software

If you're looking forward to the Kinnser User Conference in vibrant Austin, but you haven't yet heard of this town's incredible and famous foodie scene, then you're in for a delicious treat. Austin has some of the best restaurants and top chefs in the country, and as luck would have it, some of them are just a few blocks from the Hilton Austin in downtown. Read this article for a list of 10 excellent places to eat near the conference hotel…

Proposed Delay in ICD-10 Code Sets Gives Home Health Agencies Some Space

2012-04-23T05:00:50+00:00

Proposed Delay in ICD-10 Code Sets Gives Home Health Agencies Some Space

Date: 04/23/2012
Author: Karen Brooks, Kinnser Software

HHS officials are proposing a delay in the implementation of ICD-10 code sets, and that's good news for home health agencies that are trying to keep up with new updates and requirements, experts say. A final decision on the matter won’t be made until after a 30-day period of public commenting on the delay, which is part of a proposed rule change that would add a National Provider Identifier (NPI) requirement and unique Health Plan Identifier (HPID). Read this article to learn more…

Upcoming Home Health Events: April 2012 (Part 2)

2012-04-20T05:00:35+00:00

Upcoming Home Health Events: April 2012 (Part 2)

Date: 04/20/2012
Author: Mindy Pillow, Kinnser Software

Kinnser is proud to exhibit at, and be a sponsor of, several key home health industry events across the country in April 2012. We encourage you to read this article for a quick overview of the events taking place at the end of the month. If you are attending an event, please stop by to receive a warm welcome from the Kinnser team...

How to Create or Overhaul a Home Healthcare Provider Safety Program at Your Agency

2012-04-19T05:00:56+00:00

How to Create or Overhaul a Home Healthcare Provider Safety Program at Your Agency

Date: 04/19/2012
Author: Karen Brooks, Kinnser Software

Violence can happen anywhere and at any time when you are out in the community, and even the most prepared home care professional can be victimized. To lessen the likelihood that violence can occur to your employees, experts recommend that agencies have plans in place to deal with such incidents in a way that both encourages employees to report them and supports professionals who are taking steps to protect themselves in the field. Read this article for questions to ask your staff…

10 Cool Things to Do within a Mile of the Kinnser User Conference

2012-04-17T05:00:41+00:00

10 Cool Things to Do within a Mile of the Kinnser User Conference

Date: 04/17/2012
Author: Karen Brooks, Kinnser Software

You'll have plenty to occupy your mind and your time during the 2012 Kinnser User Conference in beautiful and vibrant Austin, Texas. But should you bring the family? Is there anything to do around the hotel? Yes and yes! Here's a list of fun and uniquely Austin things to do when you're not delving into career-building home health knowledge - and ways to entertain the family if you've decided to make a mini-vacation out of it. Come join us and have some fun…

Violence in the Field: 37 Safety Tips for Home Healthcare Providers

2012-04-12T05:00:02+00:00

Violence in the Field: 37 Safety Tips for Home Healthcare Providers

Date: 04/12/2012
Author: Karen Brooks, Kinnser Software

Have you or members of your staff ever felt threatened during a home visit? Home care providers face unique risks because they typically do their work without partners or backup, in highly volatile and unpredictable situations, or in private homes that may not have adequate security. Read this article for a list of hints to help field clinicians protect themselves and promote a safer environment - so that they can concentrate on the reason they’re out there in the first place: Their patients…

Documentation of Medicare Claims: New OIG Report Shows Strengths, Weaknesses for HHAs

2012-04-11T05:00:07+00:00

Documentation of Medicare Claims: New OIG Report Shows Strengths, Weaknesses for HHAs

Date: 04/11/2012
Author: Karen Brooks, Kinnser Software

It is more important than ever before for agencies to make sure their documentation for Medicare claims is flawless. Evidence of that can be found in a recent OIG study on Medicare documentation by home health agencies that highlights the government’s increasing vigilance against fraud and abuse - and error - and outlines not only the successes in the industry, but also the areas of weakness or vulnerability agencies may face when filing their claims. Read this article for highlights and more…

Upcoming Home Health Events: April 2012 (Part 1)

2012-04-09T05:00:46+00:00

Upcoming Home Health Events: April 2012 (Part 1)

Date: 04/09/2012
Author: Mindy Pillow, Kinnser Software

Are you ready to boost your industry knowledge and find new products and services to help you survive and thrive in today's challenging environment? We encourage you to attend some of the upcoming education programs geared specifically for home health professionals. Kinnser is proud to exhibit at, and be a sponsor of, several key home health industry events across the country in April 2012. Read this article for a quick overview of some of the events taking this month...

Violence in the Field: The Dangers Faced By Home Healthcare Providers

2012-04-05T05:00:13+00:00

Violence in the Field: The Dangers Faced By Home Healthcare Providers

Date: 04/05/2012
Author: Karen Brooks, Kinnser Software

It's the mission of home healthcare providers to protect and care for their patients, and agencies have solid procedures and priorities to support them in carrying out that mission. But what about their own personal safety? Is there protection from the risks they encounter on the job, like crime or abusive families or even vicious pets? Experts say field clinicians in the home care industry endure incredible risks to their safety every day. Read this article for more on this important issue…

Non-Covered Charges: What Every Home Health Agency Should Know

Date: 04/02/2012
Author: Karen Brooks, Kinnser Software

Are you struggling to handle visits that do not meet the therapy reassessment requirements? One common question for home health agencies is whether it’s required, or even necessary, to include non-covered visits on Medicare claims - and it’s an increasingly relevant question with the recent advent of new therapy reassessment requirements that have the potential to increase the number of these visits. Read this article for answers to frequently asked questions regarding non-covered charges…

PECOS Update: New “Surrogate” Program Coming Soon

2012-03-28T05:00:12+00:00

PECOS Update: New “Surrogate” Program Coming Soon

Date: 03/28/2012
Author: Karen Brooks, Kinnser Software

Amid the myriad improvements the PECOS database system has undergone in recent years is a new program that a top expert in the field says will help health care providers stay in CMS compliance, better insure themselves against denied claims and reduce the risk of fraud in the Medicare system. Read this article for more information regarding the new “surrogate” program that will allow agencies to act as surrogates for referring physicians, enrolling them in PECOS and more…

Making Sense of Your Financials

2012-03-27T05:00:46+00:00

Making Sense of Your Financials

Date: 03/27/2012
Author: Matthew Hallgren, Gentiva Consulting

What’s the first thing you look at when you get your agency’s Profit and Loss statement (P&L) each month? If you’re like most people, it’s the bottom line. You want to know how much money your agency made or lost. Maybe you even glance at revenue or salary expenses. But if the results aren’t good, do you know how to improve them? Think of the P&L as a tool for diagnosing the financial health of your agency. Read this article for a review of the major categories on the P&L…

Home Health Referrals, Part 2: Best Practices to Try Right Now

2012-03-22T05:00:30+00:00

Home Health Referrals, Part 2: Best Practices to Try Right Now

Date: 03/22/2012
Author: Ted Ferris, Simione Consultants

While each aspect of the Referral Management process varies in size, scope, and importance, the name of the game is to increase your probability of success. In my last article, I mentioned things to watch out for in your referral management process. Read this article for a couple of best practices you can implement right away…

How Your Home Health Referral Process Could Be Costing You

2012-03-21T05:00:13+00:00

How Your Home Health Referral Process Could Be Costing You

Date: 03/21/2012
Author: Ted Ferris, Simione Consultants

As agencies, we invest so much in our sales division - from the sales manager and the sales reps, to the collaterals and the training. All in the name of one goal: to generate referrals. So why is it - with all that investment in time, people, and money - do we shoot ourselves in the foot by having inefficient referral center processes or coordinators? Read this article for some things to look out for when you evaluate your own process as an agency…

Understanding Medicare PPS Episode Payment Calculations

2012-03-19T05:00:50+00:00

Understanding Medicare PPS Episode Payment Calculations

Date: 03/19/2012
Author: David Macke, FHFMA, VonLehman CPA & Advisory Firm

Do you know how to validate your payment amount, assuming that your HIPPS is accurate? In my last article, I helped you understand how payments are calculated based on the new case mix weight changes. Read this article for instructions on how to calculate a Prospective Payment System (PPS) episode payment manually, starting with a basic set of assumptions. This information is important to add to your knowledge base…

Upcoming Home Health Events: March 2012

2012-03-13T05:00:55+00:00

Upcoming Home Health Events: March 2012

Date: 03/13/2012
Author: Mindy Pillow, Kinnser Software

Are you ready to boost your industry knowledge and find new products and services to help you survive and thrive in today's challenging environment? We encourage you to attend some of the upcoming education programs geared specifically for home health professionals. Kinnser is proud to exhibit at, and be a sponsor of, several key home health industry events across the country in March 2012. Read this article for a quick overview of these events…

8 Tips for Maximizing Your Two Minutes in the Doctor’s Office

2012-03-05T06:00:19+00:00

8 Tips for Maximizing Your Two Minutes in the Doctor’s Office

Date: 03/05/2012
Author: Anne Lemere, Gentiva Consulting

As many of you already know, targeting physicians for home care and hospice referrals can be a difficult and sometimes grueling process. The marketplace is crowded with home health competitors, medical device and pharmaceutical representatives, all clamoring for a few minutes of a physician’s time. How do you get to the physician in these days of limited time and access? Read this article for eight tips for maximizing your two minutes with a referring physician…

Notice: Kinnser Blog On-hold for 2 Weeks

2012-02-16T06:00:00+00:00

Notice: Kinnser Blog On-hold for 2 Weeks

Date: 02/16/2012
Author: Mindy Pillow, Kinnser Software

Kinnser will break from publishing for the next two weeks. We will resume our normal publishing schedule on March 5, 2012. We encourage you to take this time to review some of the previously published home health articles that you may have missed. Please use the list of Home Health Blog categories provided below or read the top-5 blog posts in January 2012...

Top-5 Kinnser Home Health Blog Posts: January 2012

2012-02-06T06:00:04+00:00

Top-5 Kinnser Home Health Blog Posts: January 2012

Date: 02/06/2012
Author: Mindy Pillow, Kinnser Software

Kinnser publishes blog articles every week on the home health industry's most pertinent issues related to billing, administration, clinical, marketing, coding, legislation, technology and more. Today, we provide you with a list of the five most popular Kinnser Home Health Blog articles published in January 2012...

Upcoming Home Health Events: February 2012 (Part 2)

2012-02-02T06:00:09+00:00

Upcoming Home Health Events: February 2012 (Part 2)

Date: 02/02/2012
Author: Mindy Pillow, Kinnser Software

Find the time in your busy schedule this month to boost your industry knowledge and find new products and services to help you survive and thrive in today's challenging environment. We encourage you to attend some of the upcoming education programs geared specifically for home health professionals. Kinnser is proud to exhibit at, and be a sponsor of, several key home health industry events across the country in February 2012. Read this article for a quick overview of these events…

What You Should Know about Episodes that Cross Over from 2011 into 2012

2012-02-01T06:00:55+00:00

What You Should Know about Episodes that Cross Over from 2011 into 2012

Date: 02/01/2012
Author: David Macke, FHFMA, VonLehman CPA & Advisory Firm

Do you know which rates to use when calculating payments for episodes that cross over from 2011 to 2012? When you receive your final payments for episodes that cross calendar years, you may not receive what you are expecting. Why might this occur? Case mix weight changes outlined in the recent annual update for 2012 are a likely reason why your episode payment calculations are inaccurate. Read this article to learn how payments are calculated based on these changes…

How to Foster Learning both During and After Point of Care Software Training

2012-01-30T06:00:19+00:00

How to Foster Learning both During and After Point of Care Software Training

Date: 01/30/2012
Author: Mindy Pillow, Kinnser Software

Are you switching to a new Point of Care (POC) software solution? Are you concerned about the implementation process? Training is your key to a successful implementation; a full and visible leadership commitment to the implementation is critical. The process will fail without administrative and medical staff leaders participating in implementation efforts. Read this article for tips from software implementation experts on how you can foster learning both during and after POC software training…

Upcoming Home Health Events: February 2012 (Part 1)

2012-01-25T16:56:13+00:00

Upcoming Home Health Events: February 2012 (Part 1)

Date: 01/25/2012
Author: Mindy Pillow, Kinnser Software

February is a great month to brush up on your home health knowledge and find new products and services to help you survive and thrive in today's challenging environment. We encourage you to attend some of the upcoming education programs geared specifically for home health professionals. Kinnser is proud to exhibit at, and be a sponsor of, several key home health industry events across the country in February 2012. Read this article for a quick overview of these events

Quarterly Reminder: Submit Medicare Credit Balance Report by January 30

2012-01-19T15:38:00+00:00

Quarterly Reminder: Submit Medicare Credit Balance Report by January 30

Date: 01/19/2012
Author: Pam Pruitt, All Nursing Home Health Services

Don't forget to submit a completed Medicare Credit Balance Report, Form CMS-838, to your fiscal intermediary (FI) by January 30. This report is due to your FI within 30 days after the close of each calendar quarter. If you do not submit this report, CMS may suspend your Medicare payments, and it may affect your eligibility to participate in the Medicare program. Read this article to learn more Continue Reading

Make 2012 Your Biggest Year for Growth

2012-01-17T13:15:00+00:00

Make 2012 Your Biggest Year for Growth

Date: 01/17/2012
Author: Mike Ferris, Simione Consultants

I am having the following conversation with too many people lately, and wanted to make sure I was able to pass on the same recommendations to you. The question is something like, "Mike, with all of the cuts, competition, and uncertainties out there, how should I budget for sales and marketing?" Read this article for the answer and steps you can take in 2012 to make it your biggest year for growth Continue Reading

Registration Now Open for the 2012 Kinnser User Conference

2012-01-11T21:10:00+00:00

Registration Now Open for the 2012 Kinnser User Conference

Date: 01/11/2012
Author: Mindy Pillow, Kinnser Software

Registration is now open for the second annual Kinnser User Conference, May 15-17, 2012, at the Hilton Austin in vibrant Austin, Texas. If you are a Kinnser user, don Continue Reading

Avoiding HHA Layoffs with Shared Work Compensation Programs

2012-01-06T16:50:00+00:00

Avoiding HHA Layoffs with Shared Work Compensation Programs

Date: 01/06/2012
Author: Pam Pruitt, All Nursing Home Health Services

Home health agencies are feeling the pain of the 2011 changes, and certainly most are not looking forward to 2012 changes. Right now smaller agencies are particularly feeling the burden of new regulations, and many have considered reducing employee work hours or even enforcing layoffs. Despite these trying times, home health organizations can continue to make the best of a difficult situation. Read this article to find out how Continue Reading

Join Kinnser at Upcoming Home Health Industry Events: January 2012

2012-01-04T19:51:00+00:00

Join Kinnser at Upcoming Home Health Industry Events: January 2012

Date: 01/04/2012
Author: Mindy Pillow, Kinnser Software

Are you looking for information to help you survive and thrive in today's challenging environment? If so, please join us for upcoming education programs geared specifically for home health professionals. Kinnser Software is proud to exhibit at, and be a sponsor of, several key of these home health industry events across the country in January 2012. Read this article for a quick overview of these events and more Continue Reading

Top-5 Kinnser Home Health Blog Posts: December 2011

2012-01-03T18:30:00+00:00

Top-5 Kinnser Home Health Blog Posts: December 2011

Date: 01/03/2012
Author: Mindy Pillow, Kinnser Software

Happy Holidays 2011!

2011-12-23T15:54:00+00:00

Happy Holidays 2011!

Date: 12/23/2011
Author: Mindy Pillow, Kinnser Software

In the spirit of the holidays, the Home Health Blog will break from publishing for the rest of 2011, beginning Friday, December 23. We will resume our normal business hours and publishing days on Tuesday, January 3. Kinnser Software thanks all of our customers, readers and contributing writers of the Home Health Blog for your continued support... Continue Reading

Kinnser Completes HIPAA 5010 Certification for Medicare Claims

2011-12-22T21:11:00+00:00

Kinnser Completes HIPAA 5010 Certification for Medicare Claims

Date: 12/22/2011
Author: Mindy Pillow, Kinnser Software

Kinnser is pleased to announce that the company has completed HIPAA 5010-certification for the Medicare fiscal intermediaries Palmetto, CIGNA, NGS, and NHIC. Although the Centers for Medicare & Medicaid Services (CMS) will not initiate enforcement action until March 31, 2012, Kinnser has made all necessary changes to meet HIPAA 5010 transaction standards in advance of, and in time for, a seamless transition by January 1, 2012. Read this article to learn more Continue Reading

6 Tips for More Effective Home Care Software Training Sessions

2011-12-19T20:33:00+00:00

6 Tips for More Effective Home Care Software Training Sessions

Date: 12/19/2011
Author: Mindy Pillow, Kinnser Software

Has your home health agency recently selected or considered switching to a new home care software solution? Training is your key to a successful implementation; you will save time and money in the long run if you effectively utilize the training resources available to you. This article includes some helpful tips for more effective on-site training sessions with your software provider Continue Reading

2012 HH PPS Payment Timelines

2011-12-15T15:54:00+00:00

2012 HH PPS Payment Timelines

Date: 12/15/2011
Author: Mindy Pillow, Kinnser Software

The Federal Register published Nov. 4, 2011 provided the final rule that updates the home health prospective payment system (HH PPS) rates. The notice details changes to the national standardized 60-day episode rates and per-visit LUPA rates based on the market basket update and the case-mix creep adjustment. Additionally, this rule includes changes to HH PPS case-mix system. These two changes will be implemented on different timelines. Read this article for more information Continue Reading

CMS Issues New Guidance Regarding Face-to-Face Documentation Requirements

2011-12-12T15:38:00+00:00

CMS Issues New Guidance Regarding Face-to-Face Documentation Requirements

Date: 12/12/2011
Author: Mindy Pillow, Kinnser Software

The Centers for Medicare and Medicaid Services (CMS) issued new guidance to Medicare contractors and home health agencies regarding Face-to-Face (F2F) encounter requirements. This was in response to National Association for Home Care & Hospice (NAHC) reports to CMS of denials of payment based on what NAHC believed were inappropriate interpretations of F2F requirements. Today, we share CMS Continue Reading

Kinnser Software Donates $225,000 in Scholarship Funds to Help ACC Nursing Students

2011-12-06T19:35:00+00:00

Kinnser Software Donates $225,000 in Scholarship Funds to Help ACC Nursing Students

Date: 12/06/2011
Author: Mindy Pillow, Kinnser Software

This morning, Kinnser announced that in its ongoing support of the nursing profession and the Austin community, the company will award $225,000 in scholarship funds to help Austin Community College nursing students earn a degree in one of the nation Continue Reading

Save the Date: 2012 Kinnser User Conference

2011-12-05T19:24:00+00:00

Save the Date: 2012 Kinnser User Conference

Date: 12/05/2011
Author: Mindy Pillow, Kinnser Software

Kinnser is proud to announce the company will host its second annual Kinnser User Conference, May 15-17, 2012, at the Hilton Austin in vibrant Austin, Texas. If you are a Kinnser user, don Continue Reading

Top-5 Kinnser Home Health Blog Posts: November 2011

2011-12-02T16:02:00+00:00

Top-5 Kinnser Home Health Blog Posts: November 2011

Date: 12/02/2011
Author: Mindy Pillow, Kinnser Software

2 Tips for Determining What’s Most Important to Your Home Health Referral Partners

2011-12-01T13:17:38+00:00

2 Tips for Determining What’s Most Important to Your Home Health Referral Partners

Date: 12/01/2011
Author: Ted Ferris, Simione Consultants

The best way to obtain referrals and strengthen your relationships with referral partners is to uncover their needs and find ways to fulfill them. If they are your best accounts, you can bet they are your competition

Join Kinnser at Upcoming Home Health Industry Events: December 2011

2011-11-29T16:10:00+00:00

Join Kinnser at Upcoming Home Health Industry Events: December 2011

Date: 11/29/2011
Author: Mindy Pillow, Kinnser Software

Are you looking for information to help you survive and thrive in today's challenging environment? If so, please join us for upcoming education programs geared specifically for home health professionals. Kinnser Software is proud to exhibit at, and be a sponsor of, several key of these home health industry events across the country in December 2011. Read this article for a quick overview of these events and more Continue Reading

Special Thank You Message - National Home Care Month

2011-11-22T17:16:00+00:00

Special Thank You Message - National Home Care Month

Date: 11/22/2011
Author: Chris Hester,

Each November, the National Association for Home Care & Hospice (NAHC) celebrates National Home Care Month. Today, all of us at Kinnser Software would like to take this opportunity to recognize and thank our customers and readers for their critical roles in caring for the aged, disabled, and ill in our country. Read this article for a special message from Kinnser Software Continue Reading

SHP Releases Benchmark Report: 2012 Revenue Impact

2011-11-21T16:54:00+00:00

SHP Releases Benchmark Report: 2012 Revenue Impact

Date: 11/21/2011
Author: Mindy Pillow, Kinnser Software

Last week, Barbara Rosenblum, SHP Data Founder and CEO, released a benchmark report on the projected revenue impact the CMS 2012 payment changes would have on home health agencies. SHP ran the query against the entire SHP database using 2011 case mix data, applying all the new rules such as eliminating codes 401.1, Benign Essential Hypertension, and 401.9, Unspecified Essential Hypertension and more. Read this article for the surprising results Continue Reading

CMS Delays Enforcement Action for Version 5010 until March 31, 2012

2011-11-18T19:47:00+00:00

CMS Delays Enforcement Action for Version 5010 until March 31, 2012

Date: 11/18/2011
Author: Mindy Pillow, Kinnser Software

The Centers for Medicare & Medicaid Services Continue Reading

Should Home Health Agencies Have CPAs Prepare Medicare Cost Reports?

2011-11-16T15:44:00+00:00

Should Home Health Agencies Have CPAs Prepare Medicare Cost Reports?

Date: 11/16/2011
Author: Tom Boyd, MBA, BA, Boyd & Nicholas, Inc

If you were to remodel your house tomorrow, would you hire the plumber to do the electric work? Would you ask the painter to install your new roof? More importantly, would you ever ask your administrative assistant to make a home care visit? Similarly, the CPA who prepared your tax return or business financial statements might not be the best person to do your Medicare Cost Report. Read this article for several factors to consider when deciding who will create your next cost report Continue Reading

3 Ways to Select a Credible Home Health Technology Partner

2011-11-15T17:34:00+00:00

3 Ways to Select a Credible Home Health Technology Partner

Date: 11/15/2011
Author: Mindy Pillow, Kinnser Software

Is your agency looking for its first home health software solution? Thinking about switching from one to another? Selecting software is more than just a vendor selection. It is about finding a real solution and a business partner for the long term. There is not one correct way to select a technology partner. What matters is that you find the solution that is right for your agency. Read this article for examples of three key steps in the software selection process Continue Reading

Notify Your Patients: Nationwide Test of the Emergency Broadcast System, Nov. 9

2011-11-08T17:03:00+00:00

Notify Your Patients: Nationwide Test of the Emergency Broadcast System, Nov. 9

Date: 11/08/2011
Author: Mindy Pillow, Kinnser Software

On Wednesday, November 9, 2011, FEMA, DHS and FCC will conduct the country Continue Reading

Top-5 Kinnser Home Health Blog Posts: October 2011

2011-11-07T18:10:00+00:00

Top-5 Kinnser Home Health Blog Posts: October 2011

Date: 11/07/2011
Author: Mindy Pillow, Kinnser Software

Happy 8th Anniversary to Kinnser Software

2011-11-03T19:13:00+00:00

Happy 8th Anniversary to Kinnser Software

Date: 11/03/2011
Author: Mindy Pillow, Kinnser Software

Today, Kinnser Software is celebrating its 8th anniversary! As we celebrate this occasion, we would like to extend a warm thank you to our customers, partners, employees and 40,000+ users who are part of Kinnser's history. Kinnser remains committed to delivering the best, most innovative solutions in the home health care marketplace... Continue Reading

CMS Issues the 2012 Final Rule

2011-11-01T21:20:00+00:00

CMS Issues the 2012 Final Rule

Date: 11/01/2011
Author: Mindy Pillow, Kinnser Software

The Centers for Medicare and Medicaid Services (CMS) issued the final rule regarding 2012 payment rates late Monday, October 31. Click here to view the 2012 Final Rule. Today, we provide a few details outlined in the recent NAHC Report article (members only link). Stay tuned to the Home Health Blog as we gather more details to share with you Continue Reading

Join Kinnser at Upcoming Home Health Industry Events: November 2011 (Part 2)

2011-10-31T20:19:00+00:00

Join Kinnser at Upcoming Home Health Industry Events: November 2011 (Part 2)

Date: 10/31/2011
Author: Mindy Pillow, Kinnser Software

Are you looking for information, products and services to help you survive and thrive in today's challenging environment? If so, please join us for upcoming education programs geared specifically for home health professionals. Kinnser Software is proud to exhibit at, and be a sponsor of, several key of these home health industry events across the country in November 2011. Read this article for a quick overview of the events taking place during the second part of November Continue Reading

Join Kinnser at Upcoming Home Health Industry Events: November 2011 (Part 1)

2011-10-27T14:40:00+00:00

Join Kinnser at Upcoming Home Health Industry Events: November 2011 (Part 1)

Date: 10/27/2011
Author: Mindy Pillow, Kinnser Software

Accountable Care Organizations (ACO’s) – Final Regulations Issued

2011-10-24T16:24:14+00:00

Accountable Care Organizations (ACO’s) – Final Regulations Issued

Date: 10/24/2011
Author: Elizabeth Hogue, Esq.

CMS last week released its final rule regarding Accountable Care Organizations (ACO's), which will be published in the Federal Register soon. Section 302 of the Affordable Care Act (ACA) includes provisions related to Medicare payments to providers of services and suppliers that participate in ACO

Join Kinnser Software at the 2012 CMS Final Rules Seminar, November 10-11

2011-10-20T19:33:00+00:00

Join Kinnser Software at the 2012 CMS Final Rules Seminar, November 10-11

Date: 10/20/2011
Author: Mindy Pillow, Kinnser Software

Kinnser Software is proud to exhibit at, and be a sponsor of, the Continue Reading

Upcoming CMS National Provider Call - Revalidation of Medicare Provider Enrollment

2011-10-19T18:52:00+00:00

Upcoming CMS National Provider Call - Revalidation of Medicare Provider Enrollment

Date: 10/19/2011
Author: Mindy Pillow, Kinnser Software

Do you have unanswered questions regarding the Medicare provider enrollment revalidation process? Today, we would like to notify our readers that the Centers for Medicare & Medicaid Services (CMS) will hold a National Provider Call next Thursday, October 27, at 12:30 pm EST. Providers and suppliers are encouraged to attend this call so they may understand what to expect and learn how to prepare for this process. Read this article to learn more Continue Reading

Home Health News & Tips | Kinnser Software, Inc.

Kinnser Honors National Nurses Week with Education and Commitment

Kinnser Case Study: How Advanced Rehab Trust Improved Quality of Care and Eliminated Billing Errors

Technology Preparedness is More Important than Ever

What Home Health Agencies Need to Know About Accountable Care Organizations

Behind the Scenes at Kinnser Software - Client Services (Part 2)

Behind the Scenes at Kinnser Software - Client Services

IADLs and ADLs: A Refresher On a Key Part of the OASIS

Treating Pain in Dementia Patients: A Unique Challenge

Become an Expert: Jumpstart Your Media Relations Strategy

Upcoming Home Health Events: August 2012

Advance Beneficiary Notices: How ABNs Can Help You Avoid Pitfalls

Wound Care Tips: How to Avoid Upcoding A Superficial Wound

An Overview of the 2013 Proposed Rule: What You Can Do to Prepare Now

Upcoming Home Health Events: July 2012 (Part 2)

9 Tips for Tracking a Lost or Stolen Smartphone

Upcoming Home Health Events: July 2012

Top Home Health Blog Posts: June 2012

10 Questions You Should Never Ask a Candidate in a Job Interview

Going In-Depth On the M Series: Tips and Tricks

Mark Your Calendar! F2F Encounter Webinar from NAHC in July

Using Routine Reports to Stay on Top of the Payment Game

Medicare Provider Revalidation - Is Your Clock Ticking?

Quick Tip for Keeping Track of Unbillable Medicare Patients

Home Health Learning Alternatives - What are My Choices?

Top Home Health Blog Posts: May 2012

New version of HH PPS Grouper Adds Diagnosis Codes for Dementia

Mobile Device Management: The New Strategy for Home Health Agencies

E-documentation: Stepping Into the Mobile Revolution

Upcoming Home Health Events: May 2012 (Part 2)

Cindy Krafft: You Want Therapists to Screen Meds, Not Manage Them

Fill In the Blanks: Documentation Can Make or Break an Agency

OASIS Accuracy: Don’t Let Your M Items Work Against You

We Hate To See You Go, But We Loved Having You Here!

A Few Tips on Taking Your Agency’s Success to the Next Level

Billing Expert: Don’t Rely On Medicare - Diversify!

Home Health and the Prince of Funk

Texas State Sen. John Whitmire: Elections Matter

Live From the Kinnser User Conference: New User Pre-Conference Kickoff

Tips for Creating a Home Health Provider Safety Training Program

5 Weird Things That Will Make You Love Austin

8 Tips for Financial Soundness

Upcoming Home Health Events: May 2012 (Part 1)

Putting Up Barriers between Workplace Hazards and Your Agency

Top Home Health Blog Posts: April 2012

CMS Releases First HH CAHPS Survey Data to Public

Worksite Safety Analysis: Are Your Employees At Risk?

10 Outstanding Austin Eats near the Kinnser User Conference

Proposed Delay in ICD-10 Code Sets Gives Home Health Agencies Some Space

Upcoming Home Health Events: April 2012 (Part 2)

How to Create or Overhaul a Home Healthcare Provider Safety Program at Your Agency

10 Cool Things to Do within a Mile of the Kinnser User Conference

Violence in the Field: 37 Safety Tips for Home Healthcare Providers

Documentation of Medicare Claims: New OIG Report Shows Strengths, Weaknesses for HHAs

Upcoming Home Health Events: April 2012 (Part 1)

Violence in the Field: The Dangers Faced By Home Healthcare Providers

Top Home Health Blog Posts: March 2012

Non-Covered Charges: What Every Home Health Agency Should Know

PECOS Update: New “Surrogate” Program Coming Soon

Making Sense of Your Financials

Home Health Referrals, Part 2: Best Practices to Try Right Now

How Your Home Health Referral Process Could Be Costing You

Understanding Medicare PPS Episode Payment Calculations

Upcoming Home Health Events: March 2012

8 Tips for Maximizing Your Two Minutes in the Doctor’s Office

Notice: Kinnser Blog On-hold for 2 Weeks

Top-5 Kinnser Home Health Blog Posts: January 2012

Upcoming Home Health Events: February 2012 (Part 2)

What You Should Know about Episodes that Cross Over from 2011 into 2012

How to Foster Learning both During and After Point of Care Software Training

Upcoming Home Health Events: February 2012 (Part 1)

Quarterly Reminder: Submit Medicare Credit Balance Report by January 30

Make 2012 Your Biggest Year for Growth

Registration Now Open for the 2012 Kinnser User Conference

Avoiding HHA Layoffs with Shared Work Compensation Programs

Join Kinnser at Upcoming Home Health Industry Events: January 2012