Hi, we're bpodr
Your Web Department & Helpdesk
You recognise the importance of a well-maintained web site for growing your business and staying in touch with your customers. But with so much else to do simply running your business, dealing with partners and suppliers, and grabbing some family time, too, your site probably receives less attention than it needs.
Which means it's not performing as well as it should. Or could.
That's where we come in.
We do the heavy lifting around web sites for business owners who prefer to spend time running their business.
We'll keep your site running like a well-oiled machine. Letting it do what it does best: establishing your company's credibility and attracting new business.
For one flat monthly fee you get the peace of mind that comes with knowing your site is in good hands. It's being looked after and tuned to deliver the best possible results.
You also get unlimited advice and support. Our experience and technical knowledge means that you suddenly have a personal web department that ensures your site continues to meet your business objectives.
Here's a quick overview of what you get:
Hosting
Your web site deserves professional hosting, so let us handle the details of moving your site onto our robust and secure servers. (Remember to cancel your existing hosting account after we've set you up!) In addition to all the features you'll ever need, we'll give you unlimited storage space, unlimited upload and download traffic, a guaranteed availability of 99.9%, and unlimited technical support.
If your site suddenly becomes enormously popular or your white paper gets downloaded more often than you anticipated - fear not. Your unlimited hosting package means that traffic surges or a need for extra space for more pages or data are covered. One fixed cost covers you for all eventualities, so there's no hidden charges to worry about to take the shine off any web-based success.
Email Management
Some hosting companies let you have one or two email addresses with your domain name. With us, you can have unlimited email addresses on your domain name. Your package also comes with unlimited email forwarding, unlimited auto-responders (set-up within 24 hours), your own web mail account so you can access your email from any computer with an internet connection, incoming and outgoing anti-virus checking, and state of the art spam filters.
Unlimited email addresses means you can create new email accounts for every employee, product, and service. Add an address for support or for information or requests and suggestions. Every time you run a marketing or advertising campaign, you can create a dedicated email address to let you measure its success. Each additional email address on your account costs you nothing. Zero. Send us an email and the new account will be ready to receive mail within 24 hours.
Daily Backups
Sometimes the unthinkable happens. We're prepared. All your files and data is backed up on a daily basis, ready to be restored within 24 hours. We even do a rolling back-up, which means you can choose to restore your data to a particular day within the past week.
So, you try a new site design and don't like it. Or you make wholesale changes to some content and then realise it's not working. We can get your site back to the way it was in no time because we take a rolling back-up every night. Need to revert to the way the site looked last Tuesday? Tell us and we'll make it so.
Site Optimization
We'll examine what terms potential visitors to your site are using when they search On Google and other search engines. Then we make sure that your content is in line with what the search engines are looking for. As new content is added to the site, we make sure that page titles and URLs are search engine friendly, as well as making sure the page code is well formed. We also make sure your site map is automatically updated and submitted to Google, as well registering your site on relevant directories. All work done will be reported in your dashboard area.
Keeping Google and the search engines aware of your site and any changes of content is a continual process. Time-consuming, too. Let the experts handle the dirty work, while you get on running the business and creating new content for your site.
Analytics
There's not much point in having a professional site maintained and hosted in a secure and robust environment if you don't know how many visitors it's attracting. We'll install and monitor analytics scripts that will give you all the data you need to know how well your site is performing. From the number of visitors each day and which pages get most views, to what keywords visitors used to find you in search engines and how long they spent on your site, you’ll get reports that show you in a graphical and easy to understand format what's working on your site – and what's not.
You don’t board a train without at least some expectation of when it will arrive at its destination. Knowing who's visiting your site - and in what numbers - is a crucial part of starting to make your web site a vital aspect of your business growth.
Personal Secure Dashboard
As soon as you sign up with us, you have access to your own secure area on the bpodr site. This lets you view and download all your traffic reports and web site statistics, as well as read and contribute to the support knowledge base. It’s also where you can submit support requests.
Wouldn't it be great to have one place to go to check how your web site is performing, get advice on all aspects of improving your site, see your billing history, and send requests for content updates, new email addresses, and support? You can with the bpodr dashboard - a secure area that gives you round the clock access to your information and lets you communicate directly with us.
Content Updates
The best way to keep visitors returning to your site is by keeping your content up to date. Search engines prefer sites to be dynamic, too, so refreshing your site with new content is a must. Send us your new content as often as you like and we'll put it up on your site within 24 hours. There's no limit to how often we'll update the existing pages of your site.
Want to keep your site's content fresh but worried about the cost associated with making frequent changes to your site? Worry no longer. Your bpodr package lets you change content as often as you wish. Now your site can be as dynamic as you need it to be without weighing up the cost.
Support & Advice
When you need advice or have a simple question about your site, give us a call. For the usual support issues – such as adding email addresses or new content, for instance – raise a ticket in your secure dashboard and we'll respond (i.e. do it or tell you why we couldn't) within 24 hours.
Your company may be too small - or you have other IT priorities - to warrant a dedicated web team. But your bpodr package supplies you with exactly that but at a fraction of the cost. Whatever your question or issue, we're on hand to help you make your site reach its potential and fulfil your business objectives. For that fixed monthly fee you now have an outsourced team of web specialists on hand to make light work of your interent problems.
"Several things have really impressed me about [bpodr]: they made the effort to understand my business, saw clear opportunities for making my company more visible, and it was obvious that they were primarily interested in my success.Anne Marie McEwan, The Smart Work Company
The best thing is that [bpodr] are committed to working with me over the long-term. I am extremely grateful to have such professional and committed partners on my side. Plus, they are great fun to work with."
Everything listed above is always part of the deal. There are no hidden extras and no long-term contracts. One payment each month gets you the whole package.
For your convenience, we'll set up recurring billing, which means your credit card is charged automatically and you never have to worry about missing a payment. And each month, we'll send you a VAT invoice for your records.
Our Guarantee
For every hour your site or email is unavailable, we’ll knock a day off your next month's bill. So, if your site is down for just 5 hours in a month, your next bill is reduced by 16.7%. Suffer a whole day out and your bill is reduced by 80%. That's how confident we are in the servers we use.
You have a site for a purpose. And that purpose won't be served if the site is unavailable. Your bpodr package promises you as close to continual uptime as it's possible to promise. If our servers cause your site to go down, we'll take it on the chin and reduce your bill significantly. We're in this together, after all.
Is your web site suffering from neglect? Let us know.
Complete the email below (all fields must be completed, I'm afraid) and then press 'GET STARTED'.
After we receive your message, we'll take a quick look at your web site and check that it's something we can host on our servers. Then we'll get in touch with you by phone or email – according to your stated preference – and discuss next steps.