Lawn Gnome

iPad: Kindle Killer?

Daniel J. Donovan — Mon, 19 Apr 2010 04:16:54 +0000

Although it seems to be common consensus that the iPad will kill the Kindle, the larger question is, does Amazon care? The even larger question is, should you worry for the future of reading itself?

iPad Reactions

Daniel J. Donovan — Tue, 06 Apr 2010 02:44:50 +0000

How I Learned to Stop Worrying and Love the iPad

Apple iPad “Unable to join the network” on Verizon / Westell VersaLink Model 327W

Daniel J. Donovan — Mon, 05 Apr 2010 02:50:14 +0000

Upon choosing Settings > Wi-Fi on your iPad, your wireless network appears in the list of available networks, but upon tapping Join, the error message "Unable to join the network '(Network Name)'" appears.

Improving Customer Experience on Your Site – Part 3 – Features vs. Benefits

Daniel J. Donovan — Wed, 31 Mar 2010 03:39:40 +0000

As I mentioned in my last post in this series, the internet has moved the balance of power decidedly into customers’ hands. Some larger institutions have yet to realize that this fundamental shift has taken place. The focus of your thinking needs to move from inside-out to outside-in. As we continue to try to piece together [...]

Played the @hunch twitter predictor game

Daniel J. Donovan — Fri, 26 Mar 2010 18:50:11 +0000

Played the @hunch twitter predictor game at http://hunch.com/games/twitter-predictor — it guessed right 91%. It was a fun distraction and worth a few moments of your time.

Improving Customer Experience on Your Site – Part 2 – User Registration

Daniel J. Donovan — Mon, 22 Mar 2010 03:57:04 +0000

Jeffrey Zeldman posted an article the other day previewing Internet Explorer 9. More specifically, he rakes Dean Hachamovitch, Microsoft’s General Manager for Internet Explorer, over the coals for some of the language in his IE9 blog entry. According to Zeldman, Hachamovitch “brags” about the new features of the browser. He says that the writer should [...]

Improving Customer Experience on Your Site – Part 1 – 404’s

Daniel J. Donovan — Mon, 15 Mar 2010 03:47:32 +0000

We’ve all seen it many, many times. You click a link or type a URL and instead of seeing a nice page, you are submitted to a cryptic (and unhelpful) 404 Error Message like this one: Don’t bludgeon your poor visitors with error pages like this. Remember, your competition is only a click away. It doesn’t [...]

Slow Site? Some Practical Advice

Daniel J. Donovan — Tue, 09 Mar 2010 02:51:17 +0000

I have been receiving complaints that the new site design is slow. Having tested it on all modern browsers, and having found no such issues, I wondered where to start. Some Googling and poking around later, I came up with the following tips that I thought I’d pay forward. 1. Site Performance Webmaster Tools on Google [...]

Beyond Arial and Helvetica

Daniel J. Donovan — Wed, 03 Mar 2010 04:01:38 +0000

Way way back “in the day” I did tech support for Word. I worked for a company here in Massachusetts; we had to pretend we worked for Microsoft. One of the questions we would often get was how to save a document so that when it was emailed to someone, the font information was preserved, [...]

Shinichi Maruyama

Daniel J. Donovan — Sun, 28 Feb 2010 03:37:42 +0000

Every once in a while you come across something that just connects with you so much that you just have to share it with everyone you know. Shinichi Maruyama I’ve got nothing else to add. Just go look and see if this work does anything for you, too.