Lee Cockerell - Lessons in Leadership Blog

News on Blog and My Business

Mon, 12 Oct 2009 05:10:15 GMT

Hello everyone...My blog site has gotten so much traffic that the company that manages it for me is having problems...so: More at: www.LeeCockerell.com

Close Your Eyes and Think

Fri, 09 Oct 2009 02:10:09 GMT

Manage the work and lead the people...Get organized: More at: www.LeeCockerell.com

Product Knowledge Plus

Wed, 07 Oct 2009 12:10:52 GMT

Friendliness and courtesy only go so far...you need excellent product knowledge too...More at: www.LeeCockerell.com

Ask Them Specific Questions

Mon, 05 Oct 2009 07:10:39 GMT

If you want to really improve your organization then ask your team members specific questions and encourage them to tell you the truth. If they trust you they will....Lee

Trust Is The Name Of The Game

Fri, 02 Oct 2009 03:10:01 GMT

Trust is not one thing...It is everything. More at: www.LeeCockerell.com

Some Things Never Change

Wed, 30 Sep 2009 05:09:32 GMT

Do you clearly understand effective leadership behaviors? More at: www.LeeCockerell.com

You Can Delegate Authority But Not Responsibility

Mon, 28 Sep 2009 05:09:47 GMT

The following post is a piece I wrote a few years ago on delegation of authority. More at: www.LeeCockerell.com

He Said, “ I Hear Things“

Fri, 25 Sep 2009 09:09:14 GMT

Expect more and you will get more: More at: www.LeeCockerell.com

Behave The Same Way All Day Long.

Wed, 23 Sep 2009 04:09:10 GMT

Did you ever wonder why some people in leadership positions seem to have split personalities? More at: www.LeeCockerell.com

Try, Try , Try

Mon, 21 Sep 2009 07:09:54 GMT

Try – Try – Try – : You Have the Authority to Try, Try, Try, Tr and Try! More at: www.LeeCockerell.com

Do Not Say NO until.....

Fri, 18 Sep 2009 03:09:44 GMT

The following is a note I sent to our Disney team about the word NO! More at: www.LeeCockerell.com

Guest Post Today...Are you keeping up?

Wed, 16 Sep 2009 12:09:37 GMT

I only post what I agree with in the area of leadership and management. Enjoy the guest post below: More at: www.LeeCockerell.com

Learn The Business Of The Business

Mon, 14 Sep 2009 03:09:55 GMT

Daniel Cockerell, my son was interviewed by the Orlando Sentinel. The interview follows. More at: www.LeeCockerell.com

Give Them What You Want

Fri, 11 Sep 2009 08:09:50 GMT

Today's message is short and sweet and it is just plain old common sense. More at:www.LeeCockerell.com

Blue Cross and Blue Shield of Florida Gets It

Wed, 09 Sep 2009 03:09:37 GMT

Blue Cross and Blue Shield of Florida have a great culture in a tough business.

What Moves Very Good To Excellent?

Mon, 07 Sep 2009 04:09:42 GMT

The following is a note I sent to all of the Cast Members at Disney World a few years ago...More at: www.LeeCockerell.com

What Step Are You On?

Fri, 04 Sep 2009 12:09:33 GMT

After you figure out what step you operate on, then figure out if you can't move up to the top step. More at: www.LeeCockerell.com

What Do Your Employees Want?

Wed, 02 Sep 2009 10:09:12 GMT

Most every single one of us want structure in our lives, including at work. More at: www.LeeCockerell.com

Change Is Hard In The Middle

Mon, 31 Aug 2009 07:08:24 GMT

When you are in the middle you get bumped and squeezed and twisted and turned....More at: www.LeeCockerell.com

Peter Pan Left His Sword At Home

Fri, 28 Aug 2009 03:08:32 GMT

Leaving your sword behind in this tough world we live in is very dangerous unless.....More at:www.LeeCockerell.com

Are You Engaging?

Wed, 26 Aug 2009 08:08:48 GMT

You must engage with your employees if you want to achieve maximum results. More at: www.LeeCockerell.com

Leadership Defined Again

Mon, 24 Aug 2009 07:08:45 GMT

The following is an excellent post from a blog titled, Three Star Leadership. More at: www.LeeCockerell.com

How To Deliver Value-Added Results

Fri, 21 Aug 2009 10:08:07 GMT

The best way to keep your job and to have a successful career is to: More at: www.LeeCockerell.com

Trust

Wed, 19 Aug 2009 06:08:51 GMT

This a note I sent to the Disney leaders after the annual leadership survey a few years ago. More at: www.LeeCockerell.com

The Right Equipment

Mon, 17 Aug 2009 06:08:19 GMT

Went to see Julie and Julia at the movies last Friday night with Priscilla. More at: www.LeeCockerell.com

Become An Expert

Wed, 12 Aug 2009 11:08:07 GMT

Today's post is some advice I gave to our College Program students a few years ago. It is still good advice for everyone. More at: www.LeeCockerell.com

The Best Way To Get The Last Word

Mon, 10 Aug 2009 10:08:31 GMT

The best way to get the last word is to.....More at: www.LeeCockerell.com

Make Sure You Know What Is Going On

Fri, 07 Aug 2009 10:08:36 GMT

A few years ago the school where my grandchildren attend sent home this great advice. More at: www.LeeCockerell.com

Habits

Wed, 05 Aug 2009 11:08:29 GMT

Some people have some habits that drive you crazy, and those habits actually keep them from having the full success that they aspire to in their lives. More at: www.LeeCockerell.com

Seven Demands of Leadership

Mon, 03 Aug 2009 11:08:13 GMT

This post will help you understand how to become a better leader. More at: www.LeeCockerell.com

Keep Your Promises

Fri, 31 Jul 2009 10:07:22 GMT

Today's post is an article that I wrote for college students working at Disney. It is good advice for everyone. More at: www.LeeCockerell.com

Do The Right Thing...Avoid Regrets

Wed, 29 Jul 2009 10:07:38 GMT

The following advice is what I gave to college students when they came to Walt Disney World to work for a semester. It is good advice for everyone young and old. More at: www.LeeCockerell.com

The Guest/Customer Does Not Come First

Mon, 27 Jul 2009 08:07:43 GMT

The guest/customer does not come first. Read on to find out what does come first for successful orgizations at; www.LeeCockerell.com

The Act Of Controlling Events Is Time Management

Fri, 24 Jul 2009 08:07:23 GMT

Yesterday I delivered my Time Life Management seminar for several members of the management team at Strayer University in Arlington Virginia. They know the importance of controlling events. More at: www.LeeCockerell.com

email from a minister

Wed, 22 Jul 2009 01:07:32 GMT

Of course ministers have to be good managers and great leaders to fulfil their purpose. More at: www.LeeCockerell.com

Lee Cockerell To Speak In South Carolina

Tue, 21 Jul 2009 09:07:48 GMT

Lee Cockerell to Speak at Hilton Head Island-Bluffton, South Carolina Chamber of Commerce Event on August 18, 2009. More at: www.LeeCockerell.com

Advice To A 16 Year Old

Mon, 20 Jul 2009 10:07:45 GMT

The advice I gave to this 16 year old is the same advice I gave my son. More at; www.LeeCockerell.com

Solid Fuel Makes Them Soar

Fri, 17 Jul 2009 12:07:48 GMT

The shuttle soared into outer space earlier this week. Are your teams being fueled and soaring? More at: www.LeeCockerell.com

Routine, Routine, Routine...and do it again!

Wed, 15 Jul 2009 09:07:43 GMT

One thing that I have learned over the years as a leader is the value of routine. Routine can be good, and routine can be bad.....More at: www.LeeCockerell.com

Four Letter Words Are OK...Use Them!

Mon, 13 Jul 2009 12:07:43 GMT

As a leader think about all of the good four letter words you can and then use them and do them. More at www.LeeCockerell.com

Confidence Matters

Fri, 10 Jul 2009 11:07:28 GMT

Last August my wife Priscilla almost died from a failed bowel resection. She was in the hospital for 51 days over four visits. For more go to: www.LeeCockerell.com

Everyone Has A Problem...Everyone

Tue, 07 Jul 2009 07:07:57 GMT

When you ask most people how they are doing, their answer is, “great.“ I assue you that most people are not doing great each time they respond this way. For more go to: www.LeeCockerell.com

Thomas Jefferson Knew The Truth

Sat, 04 Jul 2009 08:07:53 GMT

Thomas Jefferson had great a great understanding of the perils of maintaining liberty. Our forefathers only meant to guarantee us Life, Liberty and the right to own private property. They never ever intended for the government to give money to individuals for anything other than to protect these basic rights. They meant for society ( neighbors) and religious organizations to help those in need but not for the government to do so. What in the world has happened? Why in the world has it become the governments responsibility to provide everything to those in need? The government is not competent to spend our money so the less programs they have, the better. They happened to be very efficient at printing money but not in spending it....Let's wish, hope and pray that we are still a free nation in another 233 years. The way we are going it is doubtful.

King George, Zero, USA, One

Fri, 03 Jul 2009 12:07:52 GMT

We certainly would not be free today if we had the kind of congress back in 1776 that we have today. More at: www.LeeCockerell.com

To Achieve Greatness

Wed, 01 Jul 2009 08:07:34 GMT

Are you happy with a good life or would you like a great life? More at: www.LeeCockerell.com

Are You A Great Conductor?

Mon, 29 Jun 2009 05:06:13 GMT

Here is another viewpoint on leadership. Are you a great conductor? More at: www.LeeCockerell.com

ALL SET

Fri, 26 Jun 2009 08:06:19 GMT

Here is another model to help train your team on how to handle guests and customers who are dissatisfied. More at: www.LeeCockerell.com

Sorry...Site back up

Wed, 24 Jun 2009 06:06:31 GMT

My site is back up....Someone from Korea hacked the server that handles my site and many others around the US. Sorry for the problem....Next post on Friday as I am off to do a seminar in Rochester today and Tampa tomorrow....Lee

It Is Going To Continue To Be Tough

Mon, 22 Jun 2009 11:06:58 GMT

With unemployment continuing to climb it is going to be rough for leaders at all levels. Read on to see how you can make it better for your team.

Most Diverse Place In The World

Fri, 19 Jun 2009 02:06:45 GMT

Read on to find out where the most diverse place in the world is. More on leadership at: www.LeeCockerell.com

You First, Them Later

Wed, 17 Jun 2009 06:06:35 GMT

We all get frustrated with people who don't get it! My advice is for each of you to do your best and forgive yourself. That is a quote from my father in law, Admiral Charles Payne. As Ghandi said, “Be the change you want to see in the world.“

Your Health Is Your Responsibility

Mon, 15 Jun 2009 06:06:51 GMT

Read on to see my top 11 ways to stay healthy...If you aren't here you can be a great leader....Lee

Back From Brazil

Fri, 12 Jun 2009 10:06:39 GMT

Hi Everyone...Sorry post is so late but I flew back from a four day book tour in Brazil and had to take a big nap today. More at: www.LeeCockerell.com

PS: The post right before this one now has the guest letter I referred to which was missing.

Does Your Organiztion (people) Perform Like This?

Sun, 07 Jun 2009 09:06:49 GMT

The letter that follows from a Disney guests shows once again that Creating Magic is done by the front line Cast Members. Does your organization execute like this?

I am leaving for Brazil tonight for a four day book tour. My next post will be on Friday. Have a good week....Lee

50 Years to Work After Graduation

Fri, 05 Jun 2009 05:06:11 GMT

Congratulations on your graduation. Now the journey begins.

Little Things Make Big Impressions

Wed, 03 Jun 2009 08:06:35 GMT

Tell the people in your life how much you appreciate them and WHY!

Professionalism-The Clock is Ticking

Mon, 01 Jun 2009 08:06:54 GMT

Are you really professional 24/7? Being in a professional position and being professional are two different things...

New Math ( P+P=BR)

Fri, 29 May 2009 06:05:52 GMT

Perpetual optimism is a force multiplier. Positive + Positive=Better Results

Just A Little Piece of Paper

Wed, 27 May 2009 08:05:20 GMT

It is the thought that counts. A little piece of paper can have great value.....Lee

Be Thoughful and Thankful This Memorial Day

Mon, 25 May 2009 06:05:31 GMT

“Have a happy Memorial Day!“....Is happy the right word? Read more or go to www.LeeCockerell.com

Leadership Is Not Hard

Fri, 22 May 2009 08:05:56 GMT

For the pure basics of good leadership...read on at www.LeeCockerell.com

Commitment Is A State Of Mind

Wed, 20 May 2009 08:05:23 GMT

I can't make you be committed. I can't make you give 150 percent. More at: www.LeeCockerell.com

General Failure to Promote Good Morale

Mon, 18 May 2009 11:05:33 GMT

Are you guilty of a general failure to promote good morale? More at: www.LeeCockerell.com

Are You Practicing Good Habits?

Fri, 08 May 2009 06:05:09 GMT

Practice, Practice and Practice and study, study, study to become great. More at: www.LeeCockerell.com

Keep Your Eyes and Ears Open

Wed, 06 May 2009 08:05:01 GMT

This is one of those stories that makes you just sit quietly for a moment and think about the impact YOU personally can have on someone at any moment in time no matter what your position in life.

Leadership is a lot about influence. Each one of YOU has the ability to influence a lot of people in your life with your attitude at home, at work, and in your neighborhood. The opportunity is there if YOU keep your eyes and ears open. . . . Lee

How Does Disney Do It?

Mon, 04 May 2009 08:05:17 GMT

Thanks everyone for your emails to me asking how Disney maintains their world famous service even after so many layoffs. More at: www.LeeCockerell.com

Do You Want More Balance in YOUR Life?

Wed, 29 Apr 2009 09:04:03 GMT

Here are 16 ways to have more balance in your life. More at: www.LeeCockerell.com

There They Go Again

Fri, 24 Apr 2009 08:04:48 GMT

The cycle has begun again. Control will take the place of empowerment and authority. Service will decline. For More go to: www.LeeCockerell.com

Passion and Courage

Wed, 22 Apr 2009 07:04:03 GMT

Are you passionate about what you do day in and day out? More at: www.LeeCockerell.com

Questions To Ask Yourself

Mon, 20 Apr 2009 08:04:10 GMT

How do you go about setting priorities each day when you have so many things to accomplish? More at: www.LeeCockerell.com

Everybody Matters

Wed, 15 Apr 2009 04:04:09 GMT

One last word on diversity. More at: www.LeeCockerell.com

You are an Environmentalist

Mon, 13 Apr 2009 08:04:44 GMT

How is your environment today? Are you creating storms or calm? More at: www.LeeCockerell.com

Keep Trying

Thu, 09 Apr 2009 08:04:39 GMT

No matter how hard it is...keep trying...More at: www.LeeCockerell.com

My Stock Market Observations

Mon, 06 Apr 2009 06:04:45 GMT

My stock market predictions that follow will help you as much as any. More at: www.LeeCockerell.com

Remember One Thing

Fri, 03 Apr 2009 10:04:50 GMT

Remember one thing....You can not over-recognize people: More at: www.LeeCockerell.com

Are You Thinking Enough?

Wed, 01 Apr 2009 10:04:54 GMT

Close your eyes and think....For more go to my leadership blog on my website at: www.LeeCockerell.com

Don't Get Bored With The Basics

Mon, 30 Mar 2009 06:03:40 GMT

Walt Disney always understood the basics. If you remember the basics you will be successful. More at: www.LeeCockerell.com

No Post Today

Fri, 27 Mar 2009 07:03:15 GMT

Hello Everyone

No leadership posts tonight. I tried three times but my site is not behaving tonight and would not record my post. Have a good weekend....Lee

It Works

Wed, 25 Mar 2009 08:03:48 GMT

The following is a very nice email I received about the effectiveness of my book. For more go to www.LeeCockerell.com

Expect Success

Tue, 24 Mar 2009 01:03:33 GMT

I have a new book to recommend to you. For more information go to: www.LeeCockerell.com

Attention/ At Ease!!!!

Mon, 23 Mar 2009 11:03:20 GMT

A few years ago I had the pleasure to speak to 26 US Army general on the subject of leadership

What You Do Is What Counts

Fri, 20 Mar 2009 05:03:06 GMT

More at my leadership website: www.LeeCockerell.com

What you do it what makes you who you are. Your title means nothing if the long run.

St. Patrick's Leadership Lessons

Wed, 18 Mar 2009 06:03:23 GMT

I hope you all had a fun St. Patrick's Day yesterday. We celebrated my mother in law, Sunshine's 90th birthday and our grandson Tristan's 8th. Enjoy St. Patrick's leadership lessons.

Creating Magic in Health care

Wed, 18 Mar 2009 06:03:48 GMT

Last week I delivered two seminars to Meridian Health in central New Jersey. Great leadership is alive and well in this organization. They get it!

Think Small

Mon, 16 Mar 2009 08:03:46 GMT

I know! I know! Everyone says to think big. I say think small....More at: www.LeeCockerell.com

HABITS

Fri, 13 Mar 2009 08:03:41 GMT

Some people have habits that drive you crazy...more at www.Leecockerell.com

Don't Abuse Your Position

Wed, 11 Mar 2009 02:03:27 GMT

Below is an old story about my grandson and me relating to not abusing your authority or position. http://www.LeeCockerell.com

The Life Of A Leader

Mon, 09 Mar 2009 04:03:09 GMT

The past can come back to haunt you in all parts of your life:

For the rest of the story go to: www.LeeCockerell.com

Are You Adding Value?

Fri, 06 Mar 2009 09:03:14 GMT

The best way to survive this economy is to do your job extremely well and add additional value. http://www.LeeCockerell.com

Creating Magic Through Thinking

Wed, 04 Mar 2009 09:03:16 GMT

My Book “Creating Magic...10 Common Sense Leadership Strategies From a Life at Disney“ has been published in Japan, Netherlands, USA, Canada, India, Australia, New Zealand and will soon be published in China, Korea, Indonesia, Brazil, Spain, South America, Mexico and France soon.

Coaching Your Team

Mon, 02 Mar 2009 08:03:35 GMT

Are you getting your team motivated and educated each day so they can perform to the best of their ability. How often do you really coach them?

Sounds Bad...Turns Out Good

Fri, 27 Feb 2009 09:02:26 GMT

One Thanksgiving I fried a turkey for the first time.

Do You Really Know What You Are Trying To Do?

Wed, 25 Feb 2009 09:02:12 GMT

Being professional and energetic pays off.

Simple Communication is Vital

Mon, 23 Feb 2009 08:02:06 GMT

Why should you have a short meeting with you team before you start the day?

Rules for Success

Fri, 20 Feb 2009 12:02:14 GMT

A friend of mine sent me the following 16 Rules for Success. Number 4 and 13 are especially relevant for people losing their jobs right now. Have a good weekend everyone.

Keeping Commitments

Wed, 18 Feb 2009 09:02:34 GMT

How many commitments have you failed to keep lately? None I hope.

The Formula For Creating Commitment

Mon, 16 Feb 2009 04:02:05 GMT

Are you building commitment in your organization?

Five Minute Time Life Managment Class

Fri, 13 Feb 2009 06:02:40 GMT

Here is a five minute time mangagement class to help you become a better manager and leader.

Courage

Wed, 11 Feb 2009 08:02:40 GMT

I wrote the following article about courage a several years ago while I was at Walt Disney World. It is still relevant today.

Effective Leaders

Mon, 09 Feb 2009 07:02:52 GMT

Effective leaders do many things.

The Truth

Fri, 06 Feb 2009 11:02:31 GMT

Tell the truth. Mothers and Fathers have said this for centuries.

To Be Better...Focus!

Wed, 04 Feb 2009 01:02:30 GMT

Focus on what you could do better.

Are you seen as authentic?

Mon, 02 Feb 2009 07:02:38 GMT

Be authentic...be yourself!

Coaching and Leadership

Fri, 30 Jan 2009 11:01:44 GMT

Are you the best coach you can be?

Are You Making A Difference?

Wed, 28 Jan 2009 12:01:31 GMT

Our role as leaders is to serve and hopefully make a difference.

Tough Times To Be Sure

Mon, 26 Jan 2009 05:01:07 GMT

This is a message I sent to Disney Cast Members back in February 2003. Does it sound familiar?

How's Your Environment Today

Fri, 23 Jan 2009 01:01:19 GMT

How's Your Environment today? Have you let it get polluted or is it Crystal clear?

Your Voice Tells A Lot About YOU

Wed, 21 Jan 2009 09:01:15 GMT

Today I was looking through special letter I kept that Guests sent to me over the years. This one reminds me that the energy and spirit we put into our telephone voice is so important. Put this on your to-do list for the next meeting with any of your employees that answer the phones in your organization. This is another way your reputation is formed by your customers.

You Are Measured By What You Achieve

Mon, 19 Jan 2009 11:01:57 GMT

This week...take the time to think about what big contribution you have made in any part of your life recently.

Guidelines for Customer Service

Fri, 16 Jan 2009 02:01:40 GMT

Having clear guidelines for customer service is vital for every organization.

Set The Right Example

Wed, 14 Jan 2009 12:01:58 GMT

Be a great leader by setting the right example...

How Do You Modify Behavior?

Mon, 12 Jan 2009 11:01:11 GMT

If you want to modify behavior, you have got to communicate what behavior modification you want.

Fathers For Good (Mothers Too)

Fri, 09 Jan 2009 04:01:52 GMT

If you want to read some really good advice on how to be a great parent go to the website; www.fathersforgood.org and click on Common Challenges. As you will see the recommendations are also ones that will make you a great leader in all parts of your life.

Have a great weekend...Lee

Are You Doing The Right Things?

Wed, 07 Jan 2009 10:01:19 GMT

How well are you doing the following?

Be A Great Coach

Mon, 05 Jan 2009 11:01:29 GMT

One of the very best ways to train, educate and develop people is to be a great role model.

Thank Goodness 2008 Is Over

Wed, 31 Dec 2008 11:12:17 GMT

Happy New Year Everyone

Well am I glad to see 2008 on the way out. This has been a rough year for just about everyone. My wife and I started off celebrating our 40th wedding anniversary, but she was not there because she had a health problem, so we had the party without her in Napa Valley and she participated by phone. We had to go ahead and have it since we had invited friends from all over the world. It turned out great and she was glad we did it.

In August she had elective surgery which did not turn out well and she almost died on August 13. She is in recovery and doing pretty well now. I was her nurses 24/7 which left me with some pretty high anxiety especially after her 4th visit to the hospital and spending 52 days there, but we got through it and are closer than ever and thank God for every day we have together.

Then the market crashed and really stressed me out but we have now adjusted to that too and are optimistic about the future of America. I just hope we get better leaders running companies so that this sort of thing never happens again. The greed we have seen is scary.

The Yoke of Leadership

Mon, 29 Dec 2008 05:12:09 GMT

I received a nice note from a minister today and have received several from pastors recently about my book and the impact it has made on them and their congregations.

Schedule The Priorities In Your Life

Fri, 26 Dec 2008 12:12:00 GMT

The new year is right around the corner which is an excellent time to start getting organized. Everyone is going to have to do more with less next year with this economy we are in.This is the time that you want to have a reputation for being organized and reliable as companies decide who to keep and who to layoff.

The Soft Stuff and The Hard Stuff

Mon, 22 Dec 2008 08:12:35 GMT

Day-To-Day Accountabilities

Fri, 19 Dec 2008 08:12:33 GMT

How Are Your Investment Doing?

Wed, 17 Dec 2008 03:12:58 GMT

I know we are in a deep recession and most financial investments are way down but what about your other investments? How are they doing?

What Do You Stand For?

Mon, 15 Dec 2008 08:12:35 GMT

Forget The Past

Fri, 12 Dec 2008 03:12:18 GMT

Forget the past and focus on the future.

Small Gesture Are Important

Wed, 10 Dec 2008 10:12:57 GMT

I received this advice this week and wanted to share it with you. Especially during these tough times we are in we all need to show a little more common courtesy. Everyone is insecure right now and worried about so many things. Be a great leader and don't forget how important the small gestures are.

Save Money-Walmart

Mon, 08 Dec 2008 01:12:00 GMT

I went around to all of the stores this week to check out pricing on like products. I like many of you are looking for ways to save money.

Book Review

Fri, 05 Dec 2008 09:12:12 GMT

Below is a review of my book...

The Secrets of America's Great Presidents

Wed, 03 Dec 2008 09:12:35 GMT

Someone recently sent me this list of how great Presidents of the USA lead. This is good advice for all of us. Leadership like this is more important right now than it has been in a long time. It is easy to lead in good times and really hard in bad times. We are in bad times so right now is the time for everyone to step up and be your best at work and at home.

Learn Not To Overreact

Mon, 01 Dec 2008 08:12:09 GMT

In my book I have outlined many ways to be a professional leader. One way is not to overreact. More information on my book, Creating Magic...10 Common Sense Leadership Strategies From a Life at Disney is available on my website: LeeCockerell.com

Thanksgiving

Fri, 28 Nov 2008 07:11:54 GMT

I received a nice note yesterday from Marshall Goldsmith, the author of “What Got You Here Won't Get You There.“ While things may be rough right now, we still have things to be thankful for if we look hard enough for them. I hope everyone had a nice Thanksgiving...Lee

Have Great Meetings With Your Team

Mon, 24 Nov 2008 08:11:08 GMT

Pay Attention

Fri, 21 Nov 2008 08:11:15 GMT

Treat Me As An Individual

Wed, 19 Nov 2008 08:11:07 GMT

Begin With The End In Mind

Mon, 17 Nov 2008 09:11:26 GMT

Publishers Weekly Review of Lee's Book

Fri, 14 Nov 2008 04:11:43 GMT

Hope you enjoy the review of my book and thanks to all of you who have gone to Amazon and completed a review of the book....So far it is doing well. I probably picked the worst time ever to publish a book. Everyone needs the lessons but nobody has any money. Remember that everything eventually passes. Let's all hope this economic mess gets on the right road soon....Lee

Good Thoughts Tough Times

Wed, 12 Nov 2008 03:11:36 GMT

I can not remember being in tougher times than we are now, but everything passes and eventually gets better. Let's hope and pray for our new president that he can bring some common sense to congress and get the ball rolling....Below are some quotes from past presidents which you might enjoy. Prepare yourself in every way to adjust to the environment you now find yourself in and do your best...Lee

Engagement Vital

Mon, 10 Nov 2008 08:11:36 GMT

Habits

Fri, 07 Nov 2008 09:11:59 GMT

Your Biggest Opportunity

Wed, 05 Nov 2008 10:11:42 GMT

Common Sense Advice

Mon, 03 Nov 2008 08:11:24 GMT

My new book, “Creating Magic...10 Common Sense Leadership Strategies From a Life at Disney, “ is on the market now and has many commons sense leadership strategies for you to improve you business and personal life. If you have time to to www.Amazon.Com and write a review on my book....Remember common sense is not always common practice.

Focus is the name of the game

Fri, 31 Oct 2008 06:10:41 GMT

It Is A Big Responsibility

Wed, 29 Oct 2008 11:10:26 GMT

Planning Way Ahead Pays Off

Mon, 27 Oct 2008 12:10:33 GMT

Be Happy and Don't Be Dopey

Fri, 24 Oct 2008 07:10:58 GMT

My new book Creating Magic...10 Common Sense Leadership Strategies From a Life at Disney is now available everywhere books are sold.

Don't Assume

Wed, 22 Oct 2008 02:10:08 GMT

What Is Your Personal Reputation????

Mon, 20 Oct 2008 09:10:44 GMT

There Was No Book

Fri, 17 Oct 2008 07:10:30 GMT

Dealing with a crisis is easier if you have practiced and if you include others to help you through it.

Press Release From Doubleday Publisher

Fri, 10 Oct 2008 08:10:53 GMT

Here is the final press release from Doubleday on my book which is being published next Tuesday, October 14, 2008. Please share this with anyone who you think might be interested....Lee

Remember Everyone Is Important

Wed, 08 Oct 2008 03:10:22 GMT

Get to know your team members well!

Great Leaders Are Great Teachers

Mon, 06 Oct 2008 10:10:15 GMT

To become really good at something, teach it.

Nobody's Perfect

Fri, 03 Oct 2008 10:10:03 GMT

remember that you gain and lose customers one at a time. The article below will help you gain more and lose less...Lee

George Bodenheimer Endorsement

Wed, 01 Oct 2008 01:10:44 GMT

Strayer University Offers Lee Cockerell Course

Mon, 29 Sep 2008 09:09:45 GMT

I thought you might be interested in the leadership course I developed for Strayer University.....Lee

Podcast on Creating Magic

Sun, 28 Sep 2008 12:09:33 GMT

Talk and Listen To Everyone

Sat, 27 Sep 2008 09:09:42 GMT

Everything in the article below I have said many times. Lead from the front. Get out and about. People want to know what you their leader wants. Tell them and they will get it done for you. They are not mind readers. This article relates to all leadership levels both at work and at home...Lee

PS: My book will be out in 17 days.

Greg Emmer Honored For His Leadership

Wed, 24 Sep 2008 08:09:20 GMT

Greg Emmer former Senior Vice President, Operations for the Disneyland Resort Parks and I worked together for several years. This recognition is highly deserved. Greg operated the Magic Kingdom at Walt Disney World for many years and continually focused on our Guests and Cast Members. Thank you Greg for your leadership....Lee

Give Your People A Purpose and a Job

Fri, 19 Sep 2008 05:09:09 GMT

Here is an interesting article from Business Week that I totally agree with. Have a great weekend everyone....Lee

Competitive Advantage Secret

Mon, 15 Sep 2008 07:09:20 GMT

Hello Everyone

I wanted to let you know that I may be a bit tardy in posting new messages as I am busy taking care of my wife Priscilla. She was in the hospital for a month after some complications from surgery. We are now home with home nursing care. I take care of her from 6 a.m. until 9:00 p.m. I have a sitter here with her overnight so I can get some sleep. She has a long recovery ahead but is doing great. She walked 8/10's of a mile yesterday. Better than most healthy people. She is mentioning chocolate more ofter so I know she is on the mend.

Forget About Diversity

Wed, 10 Sep 2008 05:09:01 GMT

When you read my new book you will learn why diversity is not the goal. Read the following exert from Chapter 3 of my book to learn that the real goal is to have an inclusive environment where everyone matters and they know it. When leaders create this kind of environment, diversity follows, because everyone wants to work in this kind of culture.

Everyone Matters

Mon, 08 Sep 2008 05:09:13 GMT

Make sure everyone matters...and that everyone knows it.

The following post is Chapter 3 of my book which is being publised on October 14, 2008. Go to my website to learn more or to order: http://www.LeeCockerell.com

You Must Keep Your Commitments

Fri, 05 Sep 2008 07:09:20 GMT

You reputation as a leader is at stake everyday. Make sure you do what you say you are going to do.

Answering Tough Questions

Wed, 03 Sep 2008 09:09:16 GMT

40 Days Until My Book Is Published. You can order it in advance by going to my website: www.LeeCockerell.com

As a leader at home or at work you need to prepare yourself to answer tough questions.

Be Careful What You Say

Mon, 01 Sep 2008 09:09:58 GMT

Happy Labor Day Everyone

With the election process going full blast I thought you might enjoy this story from a few years ago. It is our responsibility to be careful what we say and do so that we do not abuse our positions of authority at work or at home.

The Life of a Leader

Fri, 29 Aug 2008 12:08:07 GMT

The past can come back to haunt you in all parts of your life.

Are You Adding Value?

Wed, 27 Aug 2008 03:08:14 GMT

Are you doing what is expected of you in your current role and adding value as well,,or are you just meeting expectations?

Are You Ready To Lead The Class Of 2012

Mon, 25 Aug 2008 08:08:06 GMT

Are you ready to lead the class of 2012? Their world is a whole lot different than the leaders who will be leading them when they enter the workforce.

Do all you can to understand each generation and to lead them as individuals with respect and high involvement and they will perform for you beyond your expectations.

How Can I Get Into A Leadership Position

Fri, 22 Aug 2008 08:08:33 GMT

Rain Rain Go Away and Come Back Another Day. Tropical storm Fay is still with us as I write this today. We can not control the weather but we can control our careers.

Being recognized is in your hands. YOU control your future. Depend on yourself and believe in yourself. Look around and see what successful people are doing. Observing is a powerful teacher.

Getting into a leadership position and being a great leader are two different things, just like becoming a parent and being a great parent is quite different. There is not a lot of competition at the great level, so that can be to your advantage. Take advantage of this advantage and go for the gold.

We Can't Wait To Come Back

Wed, 20 Aug 2008 10:08:32 GMT

The first visit by your customer must be great if you want them to come back. Read this letter a guest sent to me when I was at Walt Disney World. They give some very simple reasons why they will become repeat Guests. As the first sentence of my book says; It is not magic that makes it work; it is the way we work that makes it magic.

Go to my website for more information on my book: http://www.LeeCockerell.com. 55 Days until publication.

I hope you don't think you are going out looking like that!

Mon, 18 Aug 2008 08:08:44 GMT

My mother said to me many times, “ I hope you don't think you're going out looking like that!“

Professionalism-Why Is It Important?

Fri, 15 Aug 2008 11:08:53 GMT

Good Morning Everyone

Priscilla is doing well and hopefully will be out of the ICU today or tomorrow and in the hospital for a week or so.

Now lets get down to business. What is professionalism anyway?

Life Is Full Of Surprises

Thu, 14 Aug 2008 09:08:28 GMT

Hello Everyone

Short post today and the reason I missed yesterday.

What are the top 10 in your Organization?

Mon, 11 Aug 2008 09:08:56 GMT

I think that there are ten things that are the most important ten things in every business. Maybe there are eight or twelve, but there are just a few that really make a difference.

“I Hear Things“, He Said.

Fri, 08 Aug 2008 01:08:46 GMT

Hello Everyone....Late again today as my nursing duties had to come first. Thanks to all of you that have sent your best wishes to Priscilla. She is doing great and will be home from the hospital on Sunday or Monday. Now for today's post. You can follow today's advice in all parts of your life. Try it at home. It works really well!

When I was at Disney we focused on the Four Guest Expectations and the Four Cast Expectations. I have written a whole chapter about this subject in my new book. This is one of those common sense issues that are not common place in many organizations today. Make them the foundations of your organization and watch your performance take off.

“Think“ At Least Once A Day

Wed, 06 Aug 2008 04:08:44 GMT

Hello Everyone...I am a bit late today on this post as I have been recording my book for the last three days for Random House Audio Books. It was complete and total torture. I found out how many words I don't pronounce properly. We finally got finished this afternoon. Right now I am at the hospital waiting for my wife Priscilla to come out of surgery. The doctor just gave me an update and all is well. Thank goodness for my trusty Day-Timer. I have been busier this week than anytime I can remember. By taking time to think and plan I am getting through the week pretty well.

We are so busy that we don't take the time to THINK. We just get up and go in the morning, and the next thing you know it is evening.

The Four “P's“

Sun, 03 Aug 2008 05:08:12 GMT

Hello Everyone....I hope you are having a good weekend. I am writing my Monday blog today because starting at 7:30 in the morning I will be in a recording studio here in Orlando for three days reading my book for Random House Audio Books. My book will be available in the following formats:

Hardcover, Audio CD, Download, Ebook.

For more information and to pre-order the book go to my website: www.leecockerell.com

“40“ Is A Good Start

Fri, 01 Aug 2008 07:08:42 GMT

Good Day Everyone...Next Sunday, August 3, 2008 Priscilla and I will celebrate our 40th wedding anniversary. Wow, how did that happen? Forty years really zipped by. I married a saint. I moved her around the world 11 times before settling down in Orlando fifteen years ago. We have lived in Washington DC, Chicago, New York, Tarrytown, NY, Los Angles, Lancaster, PA., Philadelphia, Rockville, MD., Springfield MA., Paris, Orlando. We enjoyed every city we lived in.

One Person Making a Difference

Wed, 30 Jul 2008 07:07:35 GMT

We often forget or underestimate what one person can do to make a big difference in other peoples lives. As a business leader or as a good citizen leader each of us can make life a whole lot better for others. Are you doing enough?

Make Reality Fantastic

Mon, 28 Jul 2008 07:07:34 GMT

For all of you out there remember that you can make reality fantastic for your customers and for your fellow associates. When things go wrong you can make them right quickly.

Go out into your organization and make reality fantastic for every customer this week. Start this new habit and your business will thrive. When you do a great job, recessions are not as harsh.

Keep It Clean and Orderly

Fri, 25 Jul 2008 09:07:35 GMT

As I said in a previou post, "If you have flies in your operation then you like flies." If a place is dirty and disorganized that tells a lot about the leader of that organization.

Why Can't We Get Anything Done?

Wed, 23 Jul 2008 10:07:11 GMT

I just returned from a quick trip to London to pick up my grandson Jullian and to meet with my UK publishers who will be publishing my book in Australia, New Zealand, India, Singapore and other countries outside the US where they distribute in English. We even had time to have afternoon tea and a forced march tour of London one afternoon. Instead of tea sandwiches Jullian order Earl Grey tea and a tortilla platter. Not very traditional but it was tasty. He then asked me what Earl Grey was. I told him I have no idea but will Google it today to find out. I hope you enjoy this article titled, Why Can't We Get Anything Done? It was published in 2001 but is still relevant today... Lee

How Many Studies Do We Need?

Mon, 21 Jul 2008 07:07:01 GMT

We don't need more studies on the affect of excellent leadership. What we need is a whole lot more common sense.

Speaking of common sense, there are only 85 days left until my book is published. Go to my website for the latest update: www.LeeCockerell.com.

CREATING MAGIC...10 COMMON SENSE LEADERSHIP STRATEGIES FROM A LIFE AT DISNEY.

Another Way To Think About Time Management

Fri, 18 Jul 2008 10:07:05 GMT

Thinking is the most important part of good time management or should we say, life management?

Keeping your life under control the best you can is the name of the game.

Tell The Truth With Enthusiasm

Mon, 14 Jul 2008 08:07:54 GMT

Good Morning Everyone

I am heading to London today to meet with my UK publisher. They are publishing my book in the UK, India, Australia and New Zealand. The best part of the trip though is that I am picking up my 12 year old grandson Jullian, showing him London and then bringing him home from his summer in France. 92 Days until my book is published. Go to: www.LeeCockerell.com for more information....Lee

COMMUNICATE....COMMUNICATE AND COMMUNICATE

Today's post is from many years ago when I was at Disney and we were going through a recession much like what may be happening now. This is the time to communicate more than ever and to tell the truth to your associates. The truth is usually much less scary than the rumors flying around.

Caring Is Sharing

Fri, 11 Jul 2008 09:07:16 GMT

Good Friday Everyone

95 Days until my book is out. Go to: www.LeeCockerell.com to pre-order. This book will give you an MBA in just a few hours.

I hope everyone had a good week. My mother taught me a lot. Some days I did not think she cared, especially when she was giving me some pretty tough feedback. Of course I learned that she cared 110% for me and that is why she gave me tough feedback. Think about how well you are doing this as you read the following letter from my mother. Have good weekend.

How Are Your Peanut Butter Sandwiches

Wed, 09 Jul 2008 08:07:46 GMT

97 DAYS UNTIL MY BOOK IS PUBLISHED: Go to my website to order: http://www.LeeCockerell.com

Continuous improvement is the name of the game. Do you lead in a way that creates an environment where great ideas can surface and are you willing to try new things before shooting them down?

If You Love Them...Tell Them

Mon, 07 Jul 2008 08:07:31 GMT

Learn to give out the Free Fuel...Appreciation, Recognition and Encouragement (A.R.E.). This is the subject of chapter 7 of my book which will be published on October 14, 2008, but can be pre-ordered right now by going to my website: www.LeeCockerell.com

Exxon is an expensive fuel at around $4.00-4.50 a gallon. My fuel A.R. E. is a free fuel. This is the fuel that powers human performance.

We Need More Mean Moms

Wed, 02 Jul 2008 08:07:10 GMT

Mean moms are a good thing because they love you.

Read

Mon, 30 Jun 2008 08:06:41 GMT

The more you read the more you know....Remember that knowledge is power...Mother

Keep In Touch

Fri, 27 Jun 2008 09:06:04 GMT

I hope you enjoy the things my mother taught me.

I would appreciate hearing from you all who read this blog. What do you think? What subjects do you want to hear more on. You don't have to post your name to leave me a comment.

Please stay in touch and have a good weekend...Lee

Deal With The Worst Customer Yourself

Wed, 25 Jun 2008 03:06:08 GMT

Today's leadership lesson is about dealing with those really difficult people in the world.

The Top Two Stairs Is Where You Want To Be

Mon, 23 Jun 2008 07:06:00 GMT

Where are you on the staircase?

When Times Get Tough

Fri, 20 Jun 2008 09:06:30 GMT

Very often real leaders are born during tough times.

Strengths and Weaknesses

Wed, 18 Jun 2008 08:06:39 GMT

The suthor of this piece is Julie Moran Alterio of The Journal News in upstate New York. There might be as as many leadership theories as there are experts, but most agree on the basics.

THE MOMENT OF TRUTH!

Mon, 16 Jun 2008 10:06:43 GMT

The MOMENT Of TRUTH is an interesting concept to think about and to stay aware of at all times.

Keep Your Eye On The Ball

Fri, 13 Jun 2008 07:06:23 GMT

Professionals keep their eye on the ball in good times and especially in challenging times. The needs of your customers do not change just because we are in a recession. And remember that everyone is not in a recession.

This Too Will Pass

Wed, 11 Jun 2008 07:06:22 GMT

Oops!

On my blog post of June 6 I wrote about how to be a better speaker. When I went back to review that post yesterday I noticed that the text was not there. I have added it now, so for those of you who are interested, go back to that post and review it.

Below is a message my mother gave to me once which is perfect for the times we are in right now.

Are You Doing What Is Important

Mon, 09 Jun 2008 07:06:12 GMT

Every job has one or two things that are more important to your customers than other things.

How To Be A Better Speaker

Fri, 06 Jun 2008 09:06:13 GMT

I dropped out of my speech class at Oklahoma State in 1963 the night before I was scheduled to give a speech to the class the next day because I was so terrified. I finally fixed that problem years later. Everything is hard before it is easy.

Following The Leader

Wed, 04 Jun 2008 09:06:57 GMT

I like to read articles on leadership which have been written by others.I saw this article a few years ago in a newspaper called Suburban Business.

Mothers Knows A Lot About Leadership

Fri, 30 May 2008 05:05:08 GMT

Things your mother might have said to you when you were young. The leadership lessons were in those words.

YOU Can Make Challenging Times Easier

Wed, 28 May 2008 08:05:12 GMT

Here are some of my thoughts on how to handle difficult times.

Learn NOT To Overreact

Mon, 26 May 2008 11:05:31 GMT

As a leader, this is a really important thing to learn. Remember being a parent is a leadership position.

Is Leadership A Role or a Responsibility

Fri, 23 May 2008 08:05:17 GMT

Leadershiip is a role, and leadership is a responsibility...but mainly it is a responsibility.

Tell Them Why

Wed, 21 May 2008 08:05:43 GMT

Todays lesson has just a few words but if you practice it, you will get much more positive results as a leader and as a parent.

What Impact Do YOU Really Make

Mon, 19 May 2008 06:05:52 GMT

What you do counts.

Think Small

Fri, 16 May 2008 05:05:53 GMT

If you do the small things well, you avoid many big problems.

Do A Few Things Really Well

Wed, 14 May 2008 08:05:25 GMT

Try setting four big goals that can really make a difference in the long run for your organization, your customers, your employees and for YOU.

Do It Now!!!

Mon, 12 May 2008 10:05:40 GMT

"Do it now" is a very powerful and interesting technique to adopt, so you will not have too many regrets later in your life.

Special Mother's Day Blog Alert

Sat, 10 May 2008 08:05:37 GMT

Tomorrow is Mother's Day....Many stores are open 24/7 so you have no excuse for not getting out there to select the perfect card for you mother.

Be Generous With Your Time

Fri, 09 May 2008 02:05:34 GMT

If it is true, as I believe , that we as leaders are here to serve, that means:

More From Mother

Wed, 07 May 2008 10:05:37 GMT

I have to admit that years ago Lee invited me to attend one of the Time Management seminars that he was teaching in Dallas.

Mother Knows

Mon, 05 May 2008 10:05:25 GMT

Everyone is different. Everyone has different strengths and weaknesses. Look for the good in people, like every mother does. See my mother's perspective on her two boys, my brother Jerry and me.

Values Stated and Practiced Are Vital

Fri, 02 May 2008 09:05:44 GMT

Does your organization have stated values that define what your leadership really believes in and do they practice these values or are they just a list on the wall?

Are You Really Making A Difference

Wed, 30 Apr 2008 09:04:49 GMT

Ten years from now will someone write to you or call you to thank you for the difference you made in their life when they reported to you?

Tough Times To Be Sure!

Mon, 28 Apr 2008 08:04:47 GMT

As they say, "When the times get tough, the tough get going. Stay focused and don't let all of the noise get to you.

How Is The Weather Today???

Fri, 25 Apr 2008 08:04:16 GMT

You in fact can control the weather.

It's Your Life

Wed, 23 Apr 2008 08:04:09 GMT

Great leaders are measured by what they achieve!

Do You Have Clear Guidelines????

Mon, 21 Apr 2008 09:04:55 GMT

If you do not have clear service guidelines which are followed your customers will receive very inconsistent service. This is not a good thing.

Forget the Past & Focus on the Future

Fri, 18 Apr 2008 08:04:36 GMT

Yesterday is gone and today will be gone in a few hours.

FOCUS

Wed, 16 Apr 2008 08:04:55 GMT

You people will not be committed to you until they know you are committed to them.

Is Your Team Good or Great?

Mon, 14 Apr 2008 08:04:11 GMT

Why Should you have a pre-shift meeting with your team on a daily basis??????

Bond Early

Fri, 11 Apr 2008 12:04:04 GMT

The first few months are the most important times to bond with a new baby. It is pretty much the same with a new employee.

Another Viewpoint on Leadership

Wed, 09 Apr 2008 11:04:56 GMT

A few years ago I read the following article on leadership which was published in USA TODAY.

Little Things Make Lasting Impressions

Mon, 07 Apr 2008 09:04:26 GMT

Tell the people in your life...at work and at home...how much you appreciate them and why!

You Can't Fool Your Direct Reports

Fri, 04 Apr 2008 10:04:33 GMT

Be the same leader no matter whom you are dealing with.

We All Have One

Wed, 02 Apr 2008 09:04:11 GMT

Every single one of us has a reputation.

Just A Little Piece Of Paper

Mon, 31 Mar 2008 07:03:05 GMT

You don't need fancy thank you cards to thank someone. Just a little piece of paper and some of your best words will do.

Keep The Family Together

Fri, 28 Mar 2008 08:03:14 GMT

Turnover is what will bring companies to their knees in the years ahead.

Help Me Feel Good And I Will Be Good

Wed, 26 Mar 2008 09:03:03 GMT

Remember that commitment is a state of mind. Loyalty is what people do. Commitment is how they feel. You can see what people do. You can not see how they feel.

Guilty of General Failure to Promote Good Morale

Mon, 24 Mar 2008 07:03:22 GMT

Are you guilty or innocent?

Balance

Fri, 21 Mar 2008 10:03:44 GMT

Life is a tight wire, and you are the performer: So you need balance!

What Should YOU Do Today????

Wed, 19 Mar 2008 12:03:02 GMT

I really like the concept of WHAT should YOU do today that will not pay off for many, many years. You know I like this concept because I write about it often.

Learn The Truth and Happy Saint Patrick's Day

Mon, 17 Mar 2008 08:03:33 GMT

Explore, probe and know what is going on in your organization and act upon what you learn, because if you don't know what is going on, you can't make the right decisions.

????Questions To Ask Yourself????

Fri, 14 Mar 2008 09:03:59 GMT

Often people ask me," How do you go about setting priorities each day when you have so many things to accomplish?"

Begin With The End In Mind

Thu, 13 Mar 2008 11:03:21 GMT

For years I got out of bed in the morning and went about my day doing things.

Make The Emotional Connection

Mon, 10 Mar 2008 10:03:55 GMT

If you want your organization to not only prevail but thrive you must make the emotional connection with your customers and with your fellow employees.

Listen

Sat, 08 Mar 2008 08:03:39 GMT

When people come to see you with an issue, try to keep from speaking and just listen to them.

Habits

Thu, 06 Mar 2008 07:03:06 GMT

Habits are just that...Habits!!!

Your Biggest Opportunity

Tue, 04 Mar 2008 05:03:53 GMT

Teaching your employees to engage with your customers is your single biggest opportunity and it is free. Get this right and your business results will soar.

Plan Ahead 500 Years

Sun, 02 Mar 2008 07:03:00 GMT

Planning ahead pays off. You can affect the future in ways you may have never thought of. What you teach your children, you teach their children.

Plan You Day

Thu, 28 Feb 2008 05:02:06 GMT

Here are some more hints on how to plan your day and your life. Keep you life under control.

Don't Assume

Tue, 26 Feb 2008 08:02:48 GMT

I remember walking my hotel operation one day, and I must say that everything look great.

Preoccupation is Deadly

Sun, 24 Feb 2008 01:02:13 GMT

Preoccupation is defined as "being engaged in irrelevant thought." this is best done when you are alone.

It Is A Big Responsibility

Thu, 21 Feb 2008 07:02:14 GMT

The day you have direct reports or the day you have children, you move up a notch into a full leadership position.

It Takes Time

Tue, 19 Feb 2008 08:02:45 GMT

One thing that is critical... if you want to achieve great results... is for people who work with you to trust you.

Take It To Heart

Sun, 17 Feb 2008 01:02:57 GMT

Stop right now and read the title of this article again....and keep it top of mind...all day long...every day.

WHY???

Thu, 14 Feb 2008 08:02:19 GMT

As a leader and parent understanding why someone did something or said something is vital.

Today Is A Great Leader's Birthday

Tue, 12 Feb 2008 09:02:52 GMT

Abraham Lincoln is rated by the majority of scholars at the best US president ever.

Leaders Don't Have Bad Days

Sun, 10 Feb 2008 11:02:50 GMT

Someone asked me recently what I do when I have a bad day.

Think Before You Respond...Be Responsible

Wed, 06 Feb 2008 05:02:09 GMT

How you respond to any situation is totally in your control.

Focus On What You Can Control

Sat, 02 Feb 2008 08:02:42 GMT

What can you control?

How To Achieve A Leadership Position

Thu, 31 Jan 2008 08:01:59 GMT

Many people come to me for career advice and to ask how they can get into a leadership position.

Leadership and Parenting

Tue, 29 Jan 2008 06:01:27 GMT

The hard part of leadership is that you have to do it everyday.

Practice and Pick Great People

Sun, 27 Jan 2008 09:01:41 GMT

It is not that hard to manage and lead your team through a crisis if you prepare properly.

I Am Required To Tell You

Fri, 25 Jan 2008 04:01:24 GMT

Think before you speak. There is a best way to deliver tough messages.

Get To Know Your Team Members

Wed, 23 Jan 2008 10:01:35 GMT

How well do you really know your team members? I mean really!

Leadership is Leadership

Sun, 20 Jan 2008 09:01:08 GMT

The United States Army expects leadership at every level.

Are You An Inclusive Leader?

Fri, 18 Jan 2008 08:01:47 GMT

As Ken Blanchard said, "We are all smarter than one of us."

Forget About Diversity

Wed, 16 Jan 2008 08:01:28 GMT

To be successful and to make significant progress you need the right goal.

Yesterday, Today and Tomorrow

Mon, 14 Jan 2008 10:01:58 GMT

How many of you out there have your whole life under control?

Get Rid Of The Flies

Fri, 11 Jan 2008 08:15:04 GMT

You can get rid of the flies in your life

Open Position for Proofreader

Wed, 09 Jan 2008 08:14:49 GMT

Thank you Marsha Davis, David Bass and Lynn Franklin

High School Students and Leadership

Tue, 08 Jan 2008 00:41:37 GMT

It is never too early to start talking with young people about the importance of their own leadership responsibility and reputation.

Competency

Mon, 07 Jan 2008 08:15:10 GMT

I frequently talk about the four competencies that leaders need to think about and work on.

Four Competencies:

Technical Competency
Management Competency
Technological Competency
Leadership Competency

Lessons In Leadership

Sat, 05 Jan 2008 08:15:19 GMT

Hello everyone and welcome to day one of my blog on leadership, management and service excellence. Click on the "read more" button to the right, to of course read more....