Legal Andrew

Why I Use Ruby as my Virtual Receptionist

Andrew Flusche — Tue, 27 Dec 2011 03:45:35 +0000

I’ve written about Ruby Receptionist quite a bit. They handle the overflow calls for my law firm. Some people might say that voicemail is good enough for their business. But here’s why I pay Ruby instead of letting calls go to voicemail: people don’t leave voicemail messages. Unfortunately, Ruby doesn’t answer my phones 24/7. They’re [...]

Lawyer Pokes the Bear Over Disclaimers

Andrew Flusche — Mon, 10 Oct 2011 02:41:44 +0000

Richmond lawyer Horace Hunter is fighting the Virginia State Bar on the issue of website disclaimers. Unfortunately, I’ll bet he’s going to lose. (Thanks to Carolyn Elefant for pointing the story out!) According to a Washington Post article, the Bar has taken issue with the lawyer’s lack of a disclaimer on his website. It sounds [...]

Review of the Asus Eee Pad Transformer

Andrew Flusche — Tue, 26 Jul 2011 02:32:54 +0000

For the past eleven days, I’ve been the proud owner of an Asus Eee Pad Transformer. Now that I’ve used it a bit and gotten the hang of things with it, it’s a good time to provide my thoughts. GO BUY ONE! This device normally retails at $399. Right now Staples has a coupon for [...]

Watch out for Reciprocal Social Media Endorsements

Andrew Flusche — Fri, 01 Jul 2011 01:59:05 +0000

I’ve said before that reciprocal endorsements might be a problem in Virginia under Rule 7.2(c): A lawyer shall not give anything of value to a person for recommending the lawyer’s services except that a lawyer may… (exceptions are for advertising costs, non-profit lawyer referral services, and buying a law practice) I decided to contact our [...]

A Day in Andrew’s Practice

Andrew Flusche — Tue, 07 Jun 2011 03:21:34 +0000

Have you ever looked back at a day and wondered what you actually did? I’ve had a crazily busy day today, so I decided to figure out where my 13 hours of work went. Here’s my day: 49 email conversations 44 phone calls 4 hours and 14 minutes on the phone 13 new potential clients [...]

Virtual Receptionist Ruby Does it Again!

Andrew Flusche — Sun, 29 May 2011 01:41:42 +0000

Some companies have an impressive understanding of client service and relations. Ruby Receptionists is one of them. They’re my awesome virtual receptionist. Previously I’ve written about their cool welcome mug and their welcome back cake. Today’s post is to praise them for helping out another solo. In a nutshell, a colleague’s mother is in the [...]

Referral Fees – To Pay or Not to Pay?

Andrew Flusche — Thu, 19 May 2011 14:20:41 +0000

As the attorneys out there know, we have particular rules about sharing fees with people who aren’t attorneys. It’s one HUGE area that has surprised me in my young legal career. Here’s my take: referrals fees are allowed in Virginia; I receive them, and I’m happy to pay them. That single sentence may cause a [...]

I’ll Never Hire Attorney Sync – Here’s Why

Andrew Flusche — Sat, 19 Feb 2011 02:57:54 +0000

On Tuesday a colleague asked if I’d read a free guide published by an outfit called “Attorney Sync”. They do lawyer web marketing. I was curious what they had to offer, so I checked out the guide she mentioned: http://lawyermarketing.attorneysync.com/marketing-guides-for-lawyers/getting-found-on-google (I’m purposefully not making this an active link because I don’t want them to benefit [...]

My Simple Client Fee Agreement

Andrew Flusche — Sat, 04 Dec 2010 03:41:25 +0000

One question that comes up a lot for attorneys is: What to put in the client fee agreement? I’ve worked hard to make mine simple, not intimidating, and in plain English. I know it doesn’t cover every imaginable possibility, but it’s worked great so far in my practice. It has evolved a bit over time, [...]

Yodle Lied to Me – My Rating: F

Andrew Flusche — Wed, 17 Nov 2010 19:32:17 +0000

Update – 11/18/10 – See the update at the bottom of the post. These sales guys drive me batty. My assistant just answered the phone. She told me that a colleague was calling from the Canon Law Group to talk about DUIs. She gave me the guy’s name, which I can’t remember. I didn’t recognize [...]