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    Second Life Pic of the day is "Natsu", from Flor Held.

    To submit your image for Second Life Pic of the Day consideration, add it to the Official Second Life Flickr Group.

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    Linden Lab
    Latest Entry

    By Linden Lab,

     

    Heya! April Linden here.

    We had a pretty rough morning here at the Lab, and I want to tell you what happened.

    Early this morning (during the grid roll, but it was just a coincidence) we had a piece of hardware die on our internal network. When this piece of hardware died, it made it very difficult for the servers on the grid to figure out how to convert a human-readable domain name, like www.secondlife.com, into IP addresses, like 216.82.8.56.

    Everything was still up and running, but none of the computers could actually find each other on our network, so activity on the grid ground to a halt. The Second Life grid is a huge collection of computers, and if they can’t find other other, things like switching regions, teleports, accessing your inventory, changing outfits, and even chatting fail. This caused a lot of Residents to try to relog.

    We quickly rushed to get the hardware that died replaced, but hardware takes time - and in this case, it was a couple of hours. It was very eerie watching our grid monitors. At one point the “Logins Per Minute” metric was reading “1,” and the “Percentage of Successful Teleports” was reading “2%.” I hope to never see numbers like this again.

    Once the failed hardware was replaced, the grid started to come back to life.

    Following the hardware failure, the login servers got into a really unusual state. The login server would tell the Resident’s viewer that the login was unsuccessful, but it was telling the grid itself that the Resident had logged in. This mismatch in communication made finding what was going on really difficult, because it looked like Residents were logging in, when really they weren't. We eventually found the thing on the login servers that wasn’t working right following the hardware failure, and corrected it, and at this point the grid returned to normal.

    There is some good news to share! We are currently in the middle of testing our next generation login servers, which have been specifically designed to better withstand this type of failure. We’ve had a few of the next generation login servers in the pool for the last few days just to see how they handle actual Resident traffic, and they held up really well! In fact, we think the only reason Residents were able to log in at all during this outage was because they happened to get really lucky and got randomly assigned to one of the next generation login servers that we’re testing.

    The next step for us is to finish up testing the next generation login servers and have them take over for all login requests entirely. (Hopefully soon!)

    We’re really sorry about the downtime today. This one was a doozy, and recovering from it was interesting, to say the least. My team takes the health and stability of Second Life really seriously, and we’re all a little worn out this afternoon.

    Your friendly long eared GridBun,

    April Linden

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    Oh, the horror! Everything is terrifically horrific in this week’s Destination Guide highlights. The 6th annual Lovecraft Festival is already underway and there’s a frightful new puzzle game from the acclaimed MadPea Productions that you won’t want to miss. Chic Aeon has crafted a steamy mystery game that challenges players to explore a creepy graveyard in search of a missing woman...or you can risk venturing further into the Unenchanted Forest

    If you manage to return alive from any of these horror-filled hot spots, then there are plenty of peaceful places that you can also explore in Second Life. We recommend one of the many new fashion events or music clubs that can help you dance away those demons.

    Here’s this week’s highlights:

    Don’t forget to share your Second Life pictures with our official Second Life Flickr  where we select our Pic of the Day features. Have you updated your Place Page yet? In addition to the Destination Guide, Place Pages are a new way for creators to share their unique destinations in Second Life including 360-degree photos! Our featured Place Page this week is Chic Aeon’s Steamy Mystery at Terradale.

    If you have a place of your own that you want to share with the rest of us, make sure to drop us a note at editor@lindenlab.com or submit your spot via web form.

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    On June 15 we became aware that some classified ads had gone missing.  Upon investigation, we discovered that all renewing classified ads had expired themselves.  We have identified the cause and are in the process of replacing all of them.  There are less than 100 that we believe have already been recreated inworld and we have a plan to address those.

    To compensate for this inconvenience, we will be waiving classified ad fees for up to two weeks, depending on when your ad was set to renew. After this period your ad will be billed as usual on its expected renewal date.

    We apologize for the brief disruption to classified ads, and will update this post when the ads have been restored.

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    Hey everyone,

     

    It’s recently come to our attention that there has been an increase in the use of third party tools that gives account credentials and control over a Resident’s account to another Resident. This and similar products can change an account password and/or details, such as email address, which could prevent an owner from accessing an account, or even from being able to recover the account.

     

    We want to remind everyone that giving another Resident access to your account or account information, by any means and for any reason, is both dangerous and not permitted by the Terms of Service. An account is intended to be used solely by its creator, and keeping your account details secret and secure helps you keep it that way.

     

    We’d like to provide you with some quick tips on how to keep your account secure:

     

    Choose a secure password with upper- and lowercase letters, numbers, spaces, and symbols, and avoid common dictionary words or phrases. For instance, “password” is not a good password, but “wh4tAr g@t4P55!” is much better (though you shouldn’t use that last one either, now that all of Second Life just read it, too).

     

    Choose a secret security question answer. To keep your information extra secure, choose an answer that you will remember, but that no one else could possibly guess. For example, answering “What is your favorite vacation spot?” with “Potsdam, Pennsylvania” isn’t secure if you have that listed as an interest on your social media accounts. Answering “The Wide Wide World of Sports” might be much more secure!

     

    Keep your password and the answer to your security question secret from everyone, regardless of their relationship to you. Only you should know this information; not your significant other, family member, casual acquaintance, person with an honest look in their eye, or anyone else.

     

    Keep your password unique and special to Second Life. Reusing the same password across different platforms or websites makes your account vulnerable if one of those sites suffer a data breach.

     

    No Linden will ever ask for your password. Likewise, there is never a reason for you to enter your password to unlock an item, receive a discount, or anything else.

     

    Use only the official Second Life Viewer, or a Third Party Viewer from the Third Party Viewer Directory. If the viewer does not allow you to log directly into your account for any reason, the viewer is NOT secure.

     

    You can read more about keeping your information secure on the wiki at Linden Lab Official: Password Protection

     

    If you have any problems accessing your account—especially if you believe that your password or security information may be known to anyone other than you—please contact the support team by opening a support case.

     

    Thanks for keeping your account secure!

    -Governance Linden

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    Calling all Landowners! This Project Viewer is definitely one that you’re going to want to try out.

    So, you know the story: You have a vampire-themed area in Second Life and each Resident who visits your space has to adjust their personal environment settings to get the full spooky nighttime effect. Or, you’ve invited a bunch of friends to a sunset beach party and some of them have their environment settings at midday--not exactly what you had in mind. You’ve long dreamed about the day when you can control the environment settings for all Residents visiting your space. We’re happy to say that your dream has now come true.

    The Environment Settings (Windlight Region Settings) Project Viewer, available today, gives you the opportunity to try the new region environmental controls that include sky, water, and day cycle settings. This feature gives landowners and region managers the ability to customize and define unique environmental region settings that are automatically shared by others in that region (unless those users have chosen personal overrides). Now, your vampire destination will always be dark and scary and everyone at your beach party can enjoy a perfect, beautiful sunset.

    One last thing before you get started. For now, everyone in your region must be using this Project Viewer to see the customized environment you’ve set.  Otherwise, the lighting will appear as it as it would normally. When we’ve completed this trial, and made any needed changes, we’ll roll this feature into the SL Viewer Beta and eventually, the main SL Viewer.

    So, give it a go and let us know what you think!

    Helpful Links:
        •    Download the Environment Settings (Windlight Region Settings) Project Viewer
             Windows | Macintosh | Linux
        •    Environment Settings (Windlight Region Settings) Project Viewer documentation on the SL Wiki
        •    File Bugs in the SL Viewer (VWR) section of JIRA and link to STORM-1126 issue
        •    Share Your Experiences on this thread in the Land Forum
        •    Follow us on Twitter @Secondlife and tweet using the hashtag #SLViewer
    

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