For the past few weeks the Linn Forum has been offline as we held our global product launches of Selekt DSM. During this time we have taken the opportunity to review the purpose, moderation and usage of the platform and have reached the conclusion that it is no longer viable for us to manage it in its current format.
Our approach in the past few years has been to take a light touch with moderation, but it’s become increasingly clear that a healthy forum needs more than that.
As a manufacturing organisation we want to focus all of our efforts on developing innovative products and so feel it is more appropriate for these conversations to take place in other forums where the resource is in place to appropriately support members.
Going forward, we are looking to address the gaps for forum members who are looking to connect with Linn:
Product issues and technical support: contact our customer support team on helpline@linn.co.uk or using the 'Report to Linn' function within your product
Expanded product information, product user guides and software information: use our reference site Linn Docs docs.linn.co.uk
Beta testing programme: a new beta platform will launch in the coming weeks and we will share details with you as soon as we can
We understand that there is a community within the Linn Forum who will want to continue their conversations on topics such as their system set up, the HiFi industry and many other things and so we are delighted to be able to announce that Hifi Wigwam will be partnering with us to allow this conversation to continue. The team at The Wam have already set up a Linn space and look forward to welcoming you to their community.