Latest Press Releases from LiveOps

Our archived press releases offer a full collection of announcements made by cloud contact center and social customer service leader LiveOps.

2017 Press Releases

February 8, 2017
LiveOps Named a Top Company for Remote Workers by FlexJobs for the 2nd Year in a Row
LiveOps Leads Contact Center Industry in the FlexJobs 2017 Ranking

LiveOps, Inc. has been named number two on the list of FlexJobs’ 100 Top Companies with Remote Jobs in 2017, which has been already featured on CNN and Forbes.

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January 20, 2017
LiveOps Announced as Finalist for Two Stevie Awards
Awaiting Bronze, Silver or Gold Placement for Customer Service Training Team of the Year and Contact Center Leader of the Year

LiveOps is excited to announce that it has been named as a finalist for two prestigious 2017 Stevie Awards.

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January 6, 2017
LiveOps Appoints New CEO to Lead Contact Center BPO Business
Keith Leimbach Will Help Take the Company to New Heights

LiveOps, Inc., a leading virtual contact center solutions company, is pleased to announce that Keith Leimbach has been appointed to the role of chief executive officer.

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2016 Press Releases

September 19, 2016
LiveOps Appoints Chief Operating Officer
Greg Hanover to Lead LiveOps Strategy and Drive Operational Excellence

LiveOps, Inc., the leader in scalable contact center customer service solutions, is pleased to announce that senior vice president and general manager, Greg Hanover, has been appointed chief operating

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September 16, 2016
LiveOps Selected to Support the Stand Up To Cancer Fundraising Television Special
LiveOps was Selected to Take Calls During the Fifth Biennial Televised Fundraising Special, Helping Process Donations During the Live Show

LiveOps, Inc., the leader in scalable contact center customer service solutions, is pleased to announce it was the lead call center, handling the highest volume of calls during the fifth biennial Stan

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March 17, 2016
LiveOps Takes Gold in 2016 Stevie Awards for Sales and Customer Service
New Distant Learning Methodologies Developed by LiveOps’ Learning Team Brought Home the Award

LiveOps is the proud recipient of the Gold Stevie® Award in the “Call Center Training Practice of the Year” category in the 10th annual Stevie Awards for Sales & Customer Service.

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February 2, 2016
LiveOps Ranked First on the FlexJobs List of Top 100 Companies to Watch for Telecommuting Jobs in 2016

LiveOps is pleased to announce it has been ranked first on FlexJobs' annual list of the "Top 100 Companies to Watch for Telecommuting and Remote Jobs in 2016." LiveOps has offered work-from-home oppor

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2015 Press Releases

December 1, 2015
Marlin Equity Partners to Acquire LiveOps Cloud Platform Business
Acquisition Increases Focus on LiveOps’ SaaS Development Activities

LiveOps, the global leader in cloud contact center and customer service solutions, and Marlin Equity Partners, a global investment firm with over $3 billion of capital under management, today announce

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October 14, 2015
LiveOps Opens New Agent Services Headquarters
Company’s Rapidly Growing Agent Services Team Expands Arizona Operations; Opens New Flagship Office at Skysong, the ASU Scottsdale Innovation Center

LiveOps, Inc. continues to expand its award-winning Agent Services business.

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September 23, 2015
LiveOps Awarded a Brandon Hall Group Gold Award for Excellence in Talent Acquisition
2015 Marks the Third Year LiveOps has been Recognized by Brandon Hall Group

LiveOps, Inc., the global leader in cloud contact center and customer service solutions, announced today that it has been awarded a coveted Brandon Hall Group Gold Award for Excellence in Talent Acqui

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September 17, 2015
LiveOps Expands Agent Services Business with Largest Independent Contractor Agent Sourcing Drive in Company History
Company Looks to Add 5,000 New Independent, Work-from-Home Agents Driven by Increased Demand from Existing and New Customers

LiveOps, Inc., the global leader in cloud contact center and customer service solutions, today announced the launch of the largest agent sourcing effort in the company’s history.

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May 26, 2015
LiveOps Empowers Agents to Improve the Customer Experience with Industry-Leading Social and eLearning Ecosystem
LiveOps University 2.0 Reduces Instructional Time by 60 Percent; Increases Agent Readiness and Performance for Customer Service Success

LiveOps, the global leader in cloud contact center and customer service solutions, continues to pave the way in distance learning by placing the needs of the agent front and center with LiveOps Univer

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May 21, 2015
LiveOps Supports Red Nose Day Telethon
LiveOps Independent Agents to Take Calls during Telecast to Raise Funds and Awareness for Childhood Poverty in the U.S. and Around the Globe

LiveOps, Inc., the global leader in cloud contact center and customer service solutions, today announced that LiveOps has been selected to provide call center services for the live television broadcas

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April 14, 2015
LiveOps Joins 1 Million for Work Flexibility to Support and Promote the Need for Flexible Work Opportunities for Everyone

LiveOps, the global leader in cloud contact center and customer service solutions, is pleased to announce it has joined 1 Million for Work Flexibility, the first national initiative creating a collect

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2014 Press Releases

December 17, 2014
LiveOps Launches New Social Learning Ecosystem for Independent Agents
LiveOps University 2.0 Offers Community Building for the At-Home Agent Workforce

LiveOps, Inc., the global leader in cloud contact center and customer service solutions, today announced the launch of its new social learning ecosystem, LiveOps University 2.0, to support the unique

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November 11, 2014
LiveOps Launches Next Generation Agent Recruitment Platform
Company Makes It Easier for Americans to Apply as Independent, Work-At-Home Sales and Customer Service Agents

LiveOps, Inc., the global leader in cloud contact center and customer service solutions, today announced the launch of its new agent recruitment platform, offering opportunities for qualified applican

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November 10, 2014
LiveOps Names Vasili Triant Chief Executive Officer
Customer Service and Telecommunications Visionary Appointed to Lead LiveOps in its Next Phase of Growth

LiveOps, Inc., the global leader in cloud contact center and customer service solutions, today announced that Vasili Triant has been named Chief Executive Officer (CEO).

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September 16, 2014
LiveOps Wins Silver At The 2014 Brandon Hall Group Excellence In Learning Awards For Best Use Of Social/Collaborative Learning
Company Recognized for the Creation of Online Resource for Agents to Build Community and Improve Performance through Virtual Learning and Peer Education

LiveOps, the global leader in cloud contact center and customer service solutions, announced today that the company has received a Brandon Hall Group Excellence in Learning Award for the creation of a

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September 12, 2014
LiveOps to Speak and Exhibit at the 2014 ERA D2C Convention
Leading Customer Experience Solutions Provider to Showcase Agent Services Offerings, Participate in a Masters Series Panel Discussion on Direct Response Marketing

WHO: LiveOps, the global leader in cloud contact center and customer service solutions.

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September 5, 2014
LiveOps Selected To Support Stand Up To Cancer Telecast
LiveOps to Take Calls during Fourth Cancer Fundraising Telecast, Helping Process Millions of Dollars Expected in Donations

LiveOps, Inc., the global leader in cloud contact center and customer service solutions, today announced that the Company has been chosen as a preferred partner to provide call center services by Gree

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August 29, 2014
LiveOps Supports Muscular Dystrophy Association Show of Strength Telethon
Independent Agents Answer the Call to Help Raise Funds and Awareness for Muscular Dystrophy

LiveOps, Inc., the global leader in cloud contact center and customer service solutions, today announced that LiveOps has been selected as a call center provider for MDA Show of Strength Telethon for

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June 24, 2014
LiveOps Announces Interim Leadership Changes
Telecommunications Industry Veteran Vasili Triant Named Interim Chief Executive Officer

LiveOps, Inc., the global leader in cloud contact center and customer service solutions, today announced an interim leadership change in which LiveOps’ Senior Vice President of Cloud Application Sales

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May 1, 2014
LiveOps Adds SAP and Sybase Executives to Board of Directors
New Board Appointments Further Strengthen LiveOps’ Global Sales and Operations Capabilities; Company Also Expands Board of Advisors

LiveOps, Inc., the global leader in cloud contact center and customer service solutions, announced today that SAP executive Robert Enslin and former Sybase, an SAP company, executive Steve Capelli hav

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April 22, 2014
Ideal Living Celebrates Decade of Using LiveOps Agent Services to Accelerate Business Growth
Ten-Year Relationship has Maximized Per Call Revenue and Increased Campaign Performance for Leading Infomercial Company

LiveOps, Inc., the global leader in cloud contact center and customer service solutions, announced today that long-time customer Ideal Living Management LLC is celebrating one decade of accelerating b

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February 24, 2014
LiveOps to Sponsor 2014 Annual HIMSS Conference & Exhibition
Sponsor to Discuss How Health and Human Services Organizations are at an Advantage with a Scalable Outsourced Agent Model

WHO: LiveOps, Inc., the global leader in cloud contact center and customer service solutions. WHAT:

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January 27, 2014
LiveOps Raises $30 Million to Accelerate Global Expansion
Announces the Formation of Two Subsidiaries to Focus on Growth

LiveOps, Inc., the global leader in cloud contact center and customer service solutions, announced today it has closed a $30 million round of debt funding from Comerica Bank.

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2013 Press Releases

November 6, 2013
LiveOps Names Karl Gustafson SVP of Sales To Expand Agent Services
Proven Record of Sales and Management Success from Pearson Education, Digital Equipment Corporation and Apple Computer

LiveOps, Inc., the global leader in cloud contact center and customer service solutions, today announced that Karl W.

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October 22, 2013
LiveOps Receives Brandon Hall Group Excellence In Learning Award
Company Recognized for Developing Tools that Enable Agents to Improve Performance through Virtual Learning

LiveOps, Inc., the global leader in cloud contact center and customer service solutions, announced today the company received a Gold Award for LiveOps Learning, a virtual learning certification progra

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October 3, 2013
LiveOps Platform and LiveOps Agent Services Process Thousands of Calls for Annual Muscular Dystrophy Association’s Show of Strength Telethon
Adherence to the Highest Standards of Cloud Security and Proven Ability to Scale Quickly Positions LiveOps as the Most Preferred Call Center for National Fund Raising Efforts

LiveOps, Inc., the global leader in cloud contact center and customer service solutions, announces that for the third consecutive year it was chosen by the Muscular Dystrophy Association as the only c

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October 1, 2013
LiveOps Expands Board of Directors with New Appointment
Joseph F. Hoffman Named Chairman of LiveOps’ Audit Committee

LiveOps, Inc., the global leader in cloud contact center and customer service solutions, today announced that Joseph F. Hoffman has been elected to its Board of Directors, effective immediately.

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2012 Press Releases

December 17, 2012
LiveOps Platform and Talent Process Millions in Donations for Hurricane Sandy Relief
Agility and Scalability of Cloud Platform Enables LiveOps to Respond Quickly to Call for Assistance

LiveOps, Inc., the global leader in cloud contact center and customer service solutions, announces that more than 6,500 home-based, independent, customer service agents processed more than $14.8 milli

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October 1, 2012
LiveOps Wins Chief Learning Officer Award
Blended Learning Improves Overall Agent Performance

LiveOps, the global leader in cloud contact center and customer service solutions, today announced that "LiveOps Learning" social forums, gamification and e-learning won the Silver Award in the Chief

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July 3, 2012
LiveOps Expands and Relocates Corporate Headquarters to Redwood Shores, California
New Space Designed to Reflect LiveOps Cloud Applications: Open, Collaborative, Innovative

LiveOps, Inc., the global leader in cloud contact center and customer service solutions, today announced that it will relocate its global corporate headquarters to Redwood Shores, CA, to support the g

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April 20, 2012
LiveOps Wins Cloud Computing Excellence Award

LiveOps, the global leader in cloud contact center and customer service solutions, today announced that LiveOps received the 2011 Cloud Computing Excellence Award from Cloud Computing Magazine, a quar

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January 9, 2012
LiveOps Names Ann Ruckstuhl Chief Marketing Officer
Marketing Brand and Operational Authority to Drive Global Awareness and Customer Engagement Worldwide; Brings Extensive Cloud Computing, Contact Center and Mobile Experience

LiveOps announced today that Ann Sung Ruckstuhl will join the executive team as Senior Vice President and Chief Marketing Officer on January 16.

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2011 Press Releases

2010 Press Releases