E-mail troubleshooting

noreply@blogger.com (Anonymous) — Sun, 30 Oct 2011 08:54:00 -0700

All an eagle would really like, is a teapot

Thunderbird Error Help

noreply@blogger.com (Anonymous) — Sat, 2 Apr 2011 06:14:00 -0700

Failed to connect to server [xxx.xxx.xxx].

Ensure that you've entered the correct server name, 'pop.gmail.com.' If the server name is correct, make sure that you are connected to the Internet when trying to check for new mail.

Could not connect to server pop.gmail.com; the connection was refused.

First, make sure that POP is enabled in Gmail. Next, check that you are using the correct incoming mail server port and encryption: port 995 with SSL. If the problem persists, try running a telnet test to determine whether the port is blocked on your network. To better diagnose the problem, you'll need to run a telnet test, which will check that your computer can contact our POP servers. If you're running Windows Vista, you'll first need to enable the Telnet feature:

Click the Start button, then Control Panel, and Programs.
Click Turn Windows Features On or Off.
If you are prompted for an administrator password or confirmation, type the password or provide confirmation.
In the Windows Features box, check the box labeled Telnet Client, and click OK. (It may take a few minutes for the installation to complete.)

To run the telnet test on a Windows computer:

Open the Start menu, and select Run.
Enter command in the Open: field, and click OK.
Enter 'telnet pop.gmail.com 995,' and hit Enter.

If the telnet test produces an error, it indicates that your network is blocking access to Gmail's POP servers. Please contact your local network administrator or your Internet Service Provider's customer support

Sending of message failed. contact your network administrator.

Check that you are using the correct outgoing mail server port and encryption: port 25 with TLS. You can also try using port 587 and/or SSL encryption. If the problem persists, try running a telnet test to determine whether the port is blocked on your network: To better diagnose the problem, you'll need to run a telnet test, which will check that your computer can contact our POP servers. If you're running Windows Vista, you'll first need to enable the Telnet feature:

Click the Start button, then Control Panel, and Programs.
Click Turn Windows Features On or Off.
If you are prompted for an administrator password or confirmation, type the password or provide confirmation.
In the Windows Features box, check the box labeled Telnet Client, and click OK. (It may take a few minutes for the installation to complete.)

To run the telnet test on a Windows computer:

Open the Start menu, and select Run.
Enter command in the Open: field, and click OK.
Enter 'telnet pop.gmail.com 995,' and hit Enter.

An error occurred while sending mail.

To better diagnose the problem, you'll need to run a telnet test, which will check that your computer can contact our POP servers.

If you're running Windows Vista, you'll first need to enable the Telnet feature:

Click the Start button, then Control Panel, and Programs.
Click Turn Windows Features On or Off.
If you are prompted for an administrator password or confirmation, type the password or provide confirmation.
In the Windows Features box, check the box labeled Telnet Client, and click OK. (It may take a few minutes for the installation to complete.)

To run the telnet test on a Windows computer:

Open the Start menu, and select Run.
Enter command in the Open: field, and click OK.
Enter 'telnet pop.gmail.com 995,' and hit Enter.

Outlook Error Help

noreply@blogger.com (Anonymous) — Sat, 2 Apr 2011 06:05:00 -0700

'Invalid Login' error

Enable POP in Gmail. Clear the captcha. If you're a Google Apps user, visit https://www.google.com/a/yourdomain.com/UnlockCaptcha. Be sure to replace 'yourdomain.com' with your actual domain name.

The connection to the server has failed. Account: 'Gmail', Server: 'pop.gmail.com', Protocol: POP3, Port: 110, Secure(SSL): Yes, Socket Error: 10060, Error Number: 0x800CCC0E

On the Advanced, tab of your POP client, set Incoming mail (POP3): to 995.

The message Undelivered because the server rejected the sender's e-mail address.Error Number: 0x800CCC78

On the Servers tab of your POP client, enable My server requires authentication beneath Outgoing Mail Server.

Your server has unexpectedly terminated the connection. Error Number: 0x800CCC0F.

On the Advanced tab of your POP client, enable This server requires an encrypted connection (SSL) for the POP server.

Your SMTP server has not responded No, Error Number: 0x800CCC19

On the Advanced tab of your POP client, enable This server requires an encrypted connection (SSL) for the SMTP server.

The host 'smpt.gmail.com' could not be found. Error Number: 0x800CCC0D.

On the Servers tab, change smpt.gmail.com to smtp.gmail.com.

An unknown error has occurred. Error Number: 0x800C0133.

In your POP client, click File > Folder > Compress All Folders.

Cannot send the test message.

Update your POP client.

Visit http://office.microsoft.com/en-us/officeupdate/default.aspx.
Click Check for Updates.
Restart your computer after you have verified that all updates are installed.
Try sending and receiving mail via Outlook.

Task - 'Sending' reported error (0x800CCC0F) : The connection to the server was interrupted

To better diagnose the problem, you'll need to run a telnet test, which will check that your computer can contact our POP servers. If you're running Windows Vista, you'll first need to enable the Telnet feature:

Click the Start button, then Control Panel, and Programs.
Click Turn Windows Features On or Off.
If you are prompted for an administrator password or confirmation, type the password or provide confirmation.
In the Windows Features box, check the box labeled Telnet Client, and click OK. (It may take a few minutes for the installation to complete.)

To run the telnet test on a Windows computer:

Open the Start menu, and select Run.
Enter command in the Open: field, and click OK.
Enter 'telnet pop.gmail.com 995,' and hit Enter.

Task 'Gmail - Sending and Receiving' reported error (0x8004210B) : The operation timed out

Please try running a telnet test to determine whether the port is blocked on your network:
To better diagnose the problem, you'll need to run a telnet test, which will check that your computer can contact our POP servers.
If you're running Windows Vista, you'll first need to enable the Telnet feature:

Click the Start button, then Control Panel, and Programs.
Click Turn Windows Features On or Off.
If you are prompted for an administrator password or confirmation, type the password or provide confirmation.
In the Windows Features box, check the box labeled Telnet Client, and click OK. (It may take a few minutes for the installation to complete.)

To run the telnet test on a Windows computer:

Open the Start menu, and select Run.
Enter command in the Open: field, and click OK.
Enter 'telnet pop.gmail.com 995,' and hit Enter.
The connection to the server has failed. Server: 'pop.gmail.com'.Error Number 0x800CCC0E.

On the Advanced tab of your POP client, enable This server requires an encrypted connection (SSL) for the POP server.
530 5.7.0 Must issue a STARTTLS command first. Port 465, Secure SSL: No, Server Error: 530, Error number 0x800CCC78.

On the Advanced tab of your POP client, enable This server requires an encrypted connection (SSL) for the SMTP server

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The message could not be sent because the server rejected the sender's e-mail address. Server Error: 530, Error number 0x800CCC78.

On the Advanced tab of your POP client, enable My server requires authentication

Task 'pop.gmail.com - Receiving' reported error (0x800CCC18)

Uncheck Log on using Secure Password Authentication (SPA).

Outlook is unable to connect to your incoming (POP3) e-mail server.

Ensure that your incoming POP server is pop.gmail.com and your port is 995.

Task 'pop.gmail.com - Receiving' reported error (0x800CCC92)

Enable POP in your Gmail settings.

Cannot find the e-mail server.

Ensure that you've entered the correct server name, pop.gmail.com.

Outlook cannot connect to your incoming (POP3) e-mail server.

If you're running Windows Vista, you'll first need to enable the Telnet feature:
Click the Start button, then Control Panel, and Programs.
Click Turn Windows Features On or Off.
If you are prompted for an administrator password or confirmation, type the password or provide confirmation.
In the Windows Features box, check the box labeled Telnet Client, and click OK. (It may take a few minutes for the installation to complete.)

To run the telnet test on a Windows computer:

Open the Start menu, and select Run.
Enter command in the Open: field, and click OK.
Enter 'telnet pop.gmail.com 995,' and hit Enter.