http://blog.serviceframe.com We Build the Smartest Telco Managed Services Relationships Fri, 11 May 2012 16:20:38 +0000 http://wordpress.org/?v=2.8.4 en hourly 1 http://blog.serviceframe.com/index.php/2012/05/processing-the-relationship-between-the-customers-experience-and-the-networks-performance-in-telco-managed-services/ http://blog.serviceframe.com/index.php/2012/05/processing-the-relationship-between-the-customers-experience-and-the-networks-performance-in-telco-managed-services/#comments Fri, 11 May 2012 14:12:35 +0000 Traoloch http://blog.serviceframe.com/?p=649 http://blog.serviceframe.com/index.php/2012/05/processing-the-relationship-between-the-customers-experience-and-the-networks-performance-in-telco-managed-services/feed/ 0 http://blog.serviceframe.com/index.php/2012/05/penalties-and-rewards-in-telco-managed-services-contracts/ http://blog.serviceframe.com/index.php/2012/05/penalties-and-rewards-in-telco-managed-services-contracts/#comments Thu, 10 May 2012 13:43:23 +0000 Paul http://blog.serviceframe.com/?p=644 http://blog.serviceframe.com/index.php/2012/05/penalties-and-rewards-in-telco-managed-services-contracts/feed/ 0 http://blog.serviceframe.com/index.php/2012/05/the-customer-experience-mangement-challenge-in-telco-managed-services/ http://blog.serviceframe.com/index.php/2012/05/the-customer-experience-mangement-challenge-in-telco-managed-services/#comments Tue, 01 May 2012 09:22:32 +0000 Traoloch http://blog.serviceframe.com/?p=631 http://blog.serviceframe.com/index.php/2012/05/the-customer-experience-mangement-challenge-in-telco-managed-services/feed/ 0 http://blog.serviceframe.com/index.php/2012/04/is-it-time-for-gss-in-telecoms-managed-services/ http://blog.serviceframe.com/index.php/2012/04/is-it-time-for-gss-in-telecoms-managed-services/#comments Fri, 20 Apr 2012 10:14:27 +0000 Traoloch http://blog.serviceframe.com/?p=625 http://blog.serviceframe.com/index.php/2012/04/is-it-time-for-gss-in-telecoms-managed-services/feed/ 0 http://blog.serviceframe.com/index.php/2012/04/end-to-end-metrics-or-end-to-end-metric-within-telecommunications-managed-services/ http://blog.serviceframe.com/index.php/2012/04/end-to-end-metrics-or-end-to-end-metric-within-telecommunications-managed-services/#comments Wed, 18 Apr 2012 08:41:11 +0000 David http://blog.serviceframe.com/?p=617 http://blog.serviceframe.com/index.php/2012/04/end-to-end-metrics-or-end-to-end-metric-within-telecommunications-managed-services/feed/ 0 http://blog.serviceframe.com/index.php/2012/03/are-you-collecting-the-right-information-to-ensure-that-commercial-mitigation-is-a-fair-and-swift-process-in-telco-managed-services-contracts/ http://blog.serviceframe.com/index.php/2012/03/are-you-collecting-the-right-information-to-ensure-that-commercial-mitigation-is-a-fair-and-swift-process-in-telco-managed-services-contracts/#comments Fri, 30 Mar 2012 09:24:43 +0000 David http://blog.serviceframe.com/?p=613 http://blog.serviceframe.com/index.php/2012/03/are-you-collecting-the-right-information-to-ensure-that-commercial-mitigation-is-a-fair-and-swift-process-in-telco-managed-services-contracts/feed/ 0 http://blog.serviceframe.com/index.php/2012/03/falling-into-the-generality-trap-in-telco-managed-services-governance.-be-a-detail-hero./ http://blog.serviceframe.com/index.php/2012/03/falling-into-the-generality-trap-in-telco-managed-services-governance.-be-a-detail-hero./#comments Mon, 26 Mar 2012 14:30:12 +0000 Traoloch http://blog.serviceframe.com/?p=611 http://blog.serviceframe.com/index.php/2012/03/falling-into-the-generality-trap-in-telco-managed-services-governance.-be-a-detail-hero./feed/ 0 http://blog.serviceframe.com/index.php/2012/03/manual-data-collection-to-automated-information-in-telco-managed-services/ http://blog.serviceframe.com/index.php/2012/03/manual-data-collection-to-automated-information-in-telco-managed-services/#comments Fri, 16 Mar 2012 10:05:36 +0000 David http://blog.serviceframe.com/?p=607 http://blog.serviceframe.com/index.php/2012/03/manual-data-collection-to-automated-information-in-telco-managed-services/feed/ 0 http://blog.serviceframe.com/index.php/2012/03/innovation-and-commoditisation-in-managed-services/ http://blog.serviceframe.com/index.php/2012/03/innovation-and-commoditisation-in-managed-services/#comments Mon, 12 Mar 2012 12:07:31 +0000 Paul http://blog.serviceframe.com/?p=602 http://blog.serviceframe.com/index.php/2012/03/innovation-and-commoditisation-in-managed-services/feed/ 0 http://blog.serviceframe.com/index.php/2012/03/what-is-quality/ http://blog.serviceframe.com/index.php/2012/03/what-is-quality/#comments Thu, 08 Mar 2012 16:44:00 +0000 Diarmuid http://blog.serviceframe.com/?p=596 http://blog.serviceframe.com/index.php/2012/03/what-is-quality/feed/ 0