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Changes coming to this site

Mark Tosczak — Mon, 12 Jul 2010 10:14:31 +0000

Just a quick administrative note: There are changes coming to this site and my other main blog, thoughtsignals.com. You’ll know the changes have been made once this post disappears.

Six tips for getting more out of conferences

Mark Tosczak — Tue, 09 Mar 2010 10:41:25 +0000

Don't just sit there. Make sure you get the most out of attending a conference or seminar. (Photo source: http://www.sxc.hu/photo/211097)

I recently attended Ragan’s Social Media for Communicators conference in Atlanta (which was excellent — the folks at Ragan did a great job finding speakers and putting on a great event). For 2½ days about 500 of us met at Coca-Cola headquarters and heard first-hand how some of the country’s best known companies are using social media.

In addition to getting a lot of good ideas about social media, I also came away with some thoughts — some new, some old — about ways to get more out of a conference or seminar.

1. If it is a social media event or if people will be tweeting about it, find out the hashtag (or designate one if no one else will) ahead of time. Bonus: start tweeting before the event to make yourself known to other attendees and meet them before you actually arrive.

2. Find other ways to organize attendees online. I started a Twitter list of conference attendees. After the Ragan conference, a fan page for conference attendees was started on Facebook and another attendee started a LinkedIn group.

3. Write your Twitter ID on your name badge. Even if it’s not a social media or marketing event and you’re the only Twitter user there, this still could be a great way to start conversations.

4. Camp out close to the walls and the power outlets in the conference room. It sucks to have your laptop battery die in the middle of a presentation as your taking notes or tweeting or whatever. Bonus: Bring a power strip with you to share the outlet with others — you’ll quickly be the most popular person there.

5. Decide which social events around the the conference you’ll attend. If you’re an introvert like me, you have to pace yourself a little bit, so decide what’s the most valuable to you and make plans to get the most out of that.

6. Bring back notes, copies of slide presentations and other materials to share with your colleagues. You can provide your employer and clients more value if you share what you learn after you return.

Everyone has their own tricks for getting more out of conferences. What are your tips? Please share them in the comments below.

Four things readers want

Mark Tosczak — Thu, 04 Mar 2010 10:29:30 +0000

Publishing news about your niche or topic area is one sure-fire way to attract and retain an audience. (Photo: http://www.sxc.hu/photo/106233)

What do readers want? And not just readers, but viewers, listeners – audiences for all media. If creating content is part of your marketing strategy then you’ve got to figure out what content your audience wants. What kind of blog posts, ebooks, podcasts or videos will attract the most people, get shared most often and keep your brand uppermost in people’s minds?

What they want is likely to boil down to four kinds of content.

How To

How to be wealthier, how to be sexier, how to be slimmer. How to do something — create a great Facebook fan page, sell more life insurance or bake the perfect cake.

Bookstores and libraries are full of how-to books. Magazine covers are scribbled over with how-to headlines – “How to get your guy to ____” screams Cosmo. And the Internet has become a treasure house of how-to content of every type.

People want to know how to do things. They want to know how to do things because they think that being able to do those things will get them something they want — a better sex life, more money, less stress. How to content appeals to a fundamental human desire for empowerment. Help fulfill this desire, and your content will be successful.

Examples: Lifehacker, eHow

News

The conversations around the water cooler used to be about what happened the day before, what was on the news last night and the paper this morning. Now those conversations (which are perhaps more likely to occur on Twitter or Facebook) are about what happened today at lunch time, the announcement made an hour ago, or even the big press conference that’s taking place right now.

People want to know what’s new and different. We’re hardwired to constantly scan our environment (that’s why we’re so easily distractible). In the today’s world scanning our environment means monitoring the news. Providing relevant, up-to-date news can be difficult (I used to make a living doing this), but it can also attract massive audiences and attention.

If you can provide the latest updates in your niche or industry you can quickly establish your content as authoritative and worth revisiting frequently.

Examples: CNN, Mashable

Emotional Experiences

Make them laugh, make them angry, make them cry. Whatever you do, make them feel something. If you provoke emotion in your audience, chances are they will stick around. Emotional experiences are the foundation of all good entertainment, and it can be the foundation of all sorts of compelling online content.

Fundraising appeals, for example, often seek to tap our empathy and inborn desire to help other people. Every funny TV commercial you’ve ever seen uses the same principle — it makes you laugh, giving the company a chance to deliver a sales message to you while you’re paying attention and feeling good.

Examples: Gary Vaynerchuk, Dooce

Secrets

Everybody wants to be part of the in-crowd. Letting your audience in on something that very few people know is a great way to keep them coming back for more. This is more than just a desire to know what’s going on in the world. People like secrets (or what they think are secrets) because knowing someone’s secrets makes them feel special.

If you want to quickly establish powerful ties to an audience, try giving them some secrets. Of course, the problem is that as soon as you tell them the secret, it’s not a secret anymore. So for most of us, this is probably only going to work a few times, at most. That doesn’t stop advertisers form trying to tap into this, however. Over the next few days, notice how many times the word “secrets” appears in ads that you see.

Examples: Post Secret, Penelope Trunk

As you might guess, you don’t have to restrict yourself to just one of these categories. A single blog post or video can combine, for instance, how-to content with secrets. And the content still has to be relevant to your niche. Mashable attracts readers interested in news about the latest in social media, not readers who want to know about the latest news in home improvement.

What category or categories does your content usually fall in? Please share your thoughts in the comments.Four things readers want

Why you should stop trying new social media sites

Mark Tosczak — Mon, 01 Mar 2010 11:17:57 +0000

Google Wave. Google Buzz. Farmville. Foursquare. Gowalla. Yelp.

Don't get lost in the maze of choices social media offers. (Photo source: http://www.sxc.hu/photo/1093677)

The list goes on and on. There are more social media sites, social media apps and cool online things that people are talking about than I will ever have time to fully explore. Even though I make my living in part by helping companies use social media, I can’t commit enough time to explore every new thing to come along. Chances are, you don’t have the time either. And that’s OK.

It’s easy to get caught up in trying the latest and “greatest,” easy to worry that you’re going to miss out on the next Facebook or Twitter if you don’t jump on a new site right away. In other words, it’s easy to forget why we’re here in the first place.

We’re here to have conversations, to learn, to market and brand ourselves, our businesses and our causes. Actually doing those things requires work, attention and focus. But the siren song of Google’s latest project or the newest game that all your friends seem to be playing on Facebook can be all too alluring sometimes.

A better strategy might be to focus on just a handful of sites and activities, to spend real time building real relationships, creating real content and establishing a real presence. It’s OK to not be everywhere. Instead, pick your places and really BE there. For me, these days, that means I’m spending a lot of time focusing on this blog (my home base on the web), on Twitter and on Facebook. I spend less time on LinkedIn and a private forum or two.

I have dipped my toe into Google Buzz and Google Wave, am intrigued by FourSquare but not ready yet to focus on it, and I keep an eye on the news, apps and sites that keep social media enthusiasts talking. But that’s all. And that’s OK. It’s better to pick your places, focus and have an impact. Trying to be everywhere is probably a formula for being nowhere.

So I don’t really mean that you should never try a new social media site. It just means that you should do so carefully and with some consideration as to why you’re doing it and how it fits into your overall goals.

What say you? Where do you spend your time online and how do you figure out what’s valuable? Please leave your thoughts in the comments below.

30 content ideas for an email newsletter

Mark Tosczak — Tue, 16 Feb 2010 19:48:45 +0000

One day your boss comes into your office and announces that he wants to publish an email newsletter about your department, company or organization. And then he gives you the job of actually producing it. He gives you a deadline and says “I look forward to seeing a draft of the first edition next week.” What do you do?

I’ve created and managed a few email newsletters over the years. Just as with a blog, an email newsletter is built around content. Here are 30 content ideas for your email newsletter.

1. Links to and excerpts from your recent blog posts.

2. Links to and excerpts from other web sites or blogs that your readers might find useful or interesting.

3. A short essay or letter that’s not published anywhere else.

4. An exclusive tip of the week/month.

5. Links to your company’s social media accounts (Twitter, Facebook fan pages, etc.).

6. News and announcements about what’s going on in your business or organization.

7. Special offers, discounts and coupons.

8. If your employer is a for-profit business, links to the favorite charity encouraging people to donate and explaining why you support the group. (Like I did with this post.) If you work or a nonprofit, links to businesses that support you in a substantial way.

9. Employee profiles (to put a human face on your business or organization).

10. Customer profiles.

11. Customer testimonials.

12. Links to independent reviews of your products or services (such as on Yelp or Amazon).

13. Invitations for readers to review your products or services on your web site or an independent site.

14. Contact information (seems basic, I know, but it’s important).

15. Polls or trivia questions.

16. The results of the last poll or answers to your last trivia question.

17. Photos of your products.

18. Reader-submitted photos of your products being used.

19. A contest.

20. Listings of upcoming events (sales, meet-ups, open houses or whatever’s appropriate for your organization).

21. A tutorial or lesson. You could do a series of these.

22. A guest column by an outside writer, perhaps a well-known blogger in your industry or even a celebrity.

23. Q&A style interview with a key employee in your organization.

24. Emails from readers, answered by you “Dear Abby” style.

25. Inspiring, compelling stories of about customers of yours who are doing great things (climbing mountains, raising money for charity or maybe training for the Olympics).

26. A funny video produced by your employees.

27. Holiday greetings (during the holidays).

28. An invitation to an event or webinar exclusively for your newsletter readers.

29. New job listings. Hire your customers? Why not. If they buy from you, they could be great advocates for your brand.

30. Sneak peeks or previews of new products or services.

What else have you put in email newsletters? What would you put in a newsletter if you were doing one? Please share your thoughts in the comments below.

Five mistakes newbie bloggers make

Mark Tosczak — Tue, 16 Feb 2010 16:31:20 +0000

Some blogging mistakes can block your path. (Photo source: http://www.sxc.hu/photo/589399)

I’ve been blogging for about 10 years now. Along the way I’ve learned a lot. I’ve also made a lot of mistakes. A lot.

So, if you’re new to blogging and determined to be successful at it, here are five mistakes to avoid.

Mistake #1: Not sticking with it.

Some bloggers see a lot of success relatively quickly, but there is no such thing as an overnight success. Even those bloggers who brag about how they took a new blog from zero to 10,000 subscribers in three months, or whatever, didn’t really go from zero to hero overnight. Chances are they put in years of work before they ever launched that “overnight success” blog, developing skills and acquiring tools to make a big splash quickly.

Whatever your goals are as a blogger, you’ve got to stick with it to see success. A good rule of thumb would be six months of steady blogging before you begin to see significant traffic, readership or (if it’s a goal) revenue.

Mistake #2: Not focusing on content.

Great design, cool widgets and useful plug-ins are all good things to have on your blog. But you can waste hours on these things without adding the one thing that makes the biggest difference: new content. If you want to fiddle with your design, write a new post first. If you want to add a new plug-in to the back-end of your WordPress admin panel, write a new post first. If you want to add a cool new widget or explore a new social media site, write a new post first.

Readers come to blogs, and come back, for one thing and one thing only: content. Make that the No. 1 focus and you will be much more successful.

Mistake #3: Not being consistent.

One of my biggest mistakes as a blogger has been inconsistency. Being consistent means regularly creating and publishing new content. You don’t have to publish a new post every day. And you certainly don’t have to do what the big, commercial blogs such as Mashable and Lifehacker do — publish many, many posts every day. But you do need to publish consistently.

Pick a frequency that you think you can maintain (once a week is probably a minimum for most of us) and start with that. If you want, and can, then increase your frequency down the road. But don’t decrease it. Pick a goal for how often you want to publish and stick to that.

Mistake #4: Not writing for your readers.

The biggest misconception that blogging and social media suffer from among those who are not enthusiasts is the idea that we all sit around and write about what we ate for breakfast or that we’re all writing poorly thought out, uninformed reactions to the news of the day. This isn’t true, of course, but there are some bloggers and social media aficionados who do those things. And that’s fine, but it’s probably not going to get them a ton of readers, bring in torrents of new business or job offers, or result in highly profitable online information businesses.

The key is to write for your readers. What information and content do your readers need and would find helpful? What are they looking for online in your niche or your industry? What would you want to read if you were one of your readers? It’s fine, from time to time, to write about things that may be more meaningful to you than some of your readers (like this post of mine from last week on global poverty and educating girls). But overall, concentrate on content that’s of value to others. Give value, and over time you will receive value in return.

Mistake #5: Not blogging because you’re afraid of failing.

Everyone is afraid of something, and lots of people hesitate to start something (or continue it) because they’re afraid of failure. That little voice inside that warns you that maybe you shouldn’t because you’ll fail, because something bad will happen? That voice was really useful thousands of years ago when human beings had to worry about getting eaten by a prowling sabretooth or a hungry bear. That voice isn’t so useful now, but it still won’t shut up. So ignore it.

Listen, you may fail (however you define that). But even if you don’t achieve what you set out to achieve, even if you fall short of some goal or promise or commitment, it will be OK. Chances are, most people won’t even notice (the Internet is a noisy place, after all; it’s hard to keep track of who’s gone silent). Even if you fail, you will still learn something in the process and you will still be a better human being for having tried it. Don’t let fear stop you.

What other mistakes have you (or other bloggers) made? Don’t keep them a secret. Please share in the comments below.

How to use personas in blogging

Mark Tosczak — Tue, 16 Feb 2010 14:33:29 +0000

Putting a face on your readers with personas can improve your blog and content marketing efforts. (Source: http://www.sxc.hu/photo/499007)

Many marketers use personas to help them better understand their customers and design products and marketing campaigns that will be attractive to those customers. You can use them to improve your blog or other content marketing efforts — podcasts, videos, white papers and so forth.

What is a persona?

A persona is a fictional character used to better understand the desires, goals and motivations of some set of potential customers.

If you’re running a blog about weight loss, you might use personas to understand the differences between a 19-year-old woman and a 47-year-old man when it comes to losing weight. Chances are they have different motivations, different values and different circumstances in their day-to-day lives. Rather than treating those two sets of customers the same, personas allow you to clearly fix in your mind how each group is distinctive and will likely seek different information as they explore weight loss solutions.

Properly constructed personas are built off extensive research, which could include interviews, spending time with people in their day-to-day lives and collecting statistics about a target group of customers. If you have the resources for that sort of research, then you have a huge advantage compared to your competitors. But even if you don’t, you can still use personas to rough out some basic ideas about different audiences.

You can still consider all the people you know in real life who are representative of potential readers. That can help you define personas based on interactions and communication you’ve had with real people.

Also note that you can have multiple personas for a single brand, product or service. Different groups of people may purchase the same product for different reasons. Effective marketing communications will still take into account the needs, aspirations and values of these different personas in creating an overall marketing plan.

Four steps to building blog reader personas

1. Figure out who your readers (or potential readers) are. Or, if you don’t have any readers, figure out who you’d like them to be. Are they male or female, young or old, from your country or from abroad? Just the basics here.

2. Figure out what your readers are looking for. Do they want actionable information (how-to posts), industry news, strategic perspective or insights into the big picture? And take this beyond merely what kind of information they want. Ask yourself why they want that information: What is their root motivation?

3. Decide how knowledgeable your readers are. Are they rank beginners? Jaded experts with decades of experience? Somewhere in between?

4. Craft persona portraits. Once you’ve figured out your readers are, what information they’re looking for and how knowledgeable they are about your subject matter, write short bios for each persona. Here’s an example of a persona profile I wrote last year for this blog:

Media Michelle – A young professional in media, marketing or PR who is just getting into social media and wants to learn more about them. She needs basic information about how to do things better and more efficiently, plus examples of others doing things well, ideas and some basic theory.

I’ve seen personas much more detailed than Media Michelle, so don’t hesitate to pile on the detail if it’s relevant and helps you form a richer picture of who you’re trying to reach.

How to use reader personas

Once you’ve got your reader personas developed, you can start to use them to guide your content development. For each persona you can come up with content ideas (blog posts or whatever) that meet the persona’s needs. You can edit and review content you’re creating with an eye toward how well it works for the target persona. And you can check your persona or personas periodically to make sure that your blog or content marketing efforts aren’t leaving any important audiences out.

Have you ever used personas for a blog or other content marketing efforts? If so, please share your thoughts and ideas in comments.

Why you (or others) should make time for social media

Mark Tosczak — Tue, 16 Feb 2010 11:11:39 +0000

Don't miss the train on social media. (Photo source: http://www.sxc.hu/photo/1106949)

Have you heard these lines?

“There’s so much noise and clutter out there, it seems as though social media hasn’t really matured enough to be a useful tool.”

“Social media’s fine for some industries, but not ours.”

“I just don’t have time for social media.”

Or perhaps the line is some variation on one these. There are still plenty of professionals out there who don’t think social media is that important. If you’re trying to convince someone who says these kinds of things, here are five arguments to help you.

1. Isn’t networking important to you? I would imagine there are very, very few professionals in any field who would say networking with others in their field isn’t important to them. Explain to them that social media sites are a tool to network online, and that you can network more efficiently and with more people through social media than you can with traditional methods. That doesn’t mean you should completely abandon phone calls, luncheon meetings and industry events, but social media can be a powerful tool for your professional advancement.

2. You can do business over these channels. It probably won’t happen the day you first set up your LinkedIn or Facebook account, but you can do business through these social media sites. Particularly as you expand your network, learn to use the tools skillfully and connect with relevant people, you’ll find yourself using these sites to exchange communications that are directly relevant to your professional life. I don’t hesitate to connect through Twitter, Facebook and other channels to set up meetings, develop new business prospects or deal with speaking opportunities.

3. Weak ties might be as valuable, or more so, than close connections. One of the things that social media newbies often struggle with is the idea of being linked to a lot of people you don’t know well, or don’t know at all. However, some experts believe “weak” ties may actually be as valuable or more valuable in accessing audiences and information (such as job opportunities). Most of my job opportunities over the years have not come from my closest friends and colleagues, but rather from people who I had (at least at the time) rather weak relationships with. Social media allows you to develop many more of these potentially valuable weak ties.

4. More and more people are doing it. I don’t mean to say that people should adopt social media tools just because others are doing it. But what reluctant social media users should understand is that a larger and larger percentage of the population (and probably nearly all subpopulations) are using these tools. That means you have more opportunities to interact online with people who are important to you. It’s probably not a good idea to be in a shrinking minority of people not using these sites.

5. Social media can help you improve and influence your Google search results. Frequently, the first place I go when I’m trying to find information out about someone is Google. A quick Google search can pull up profiles on social media sites, articles you’ve written and blogs you’ve authored. Social media, in other words, can help you influence what people find when they search for you online. If you Google yourself now (yeah, it’s egotistical, but go ahead and try it) and you don’t like the results that come up, or if none of the results have anything to do with you, you can change that with social media.

What about you, gentle reader? What do you say to people when they tell you that social media isn’t important for them? Please leave your thoughts in the comments.

How to strengthen your relationships

Mark Tosczak — Mon, 15 Feb 2010 17:30:36 +0000

Have you reached out and touched people in your network lately? (Photo source: http://www.sxc.hu/photo/616726)

In social media it’s easy to get caught up in mechanical ideas of what building and maintaining relationships is about. Are you pinging your network regularly? Are you sharing content, creating value? Are you thanking people? In marketing, we start quantifying these things: How many tweets, how many retweets, how many followers or subscribers or fans?

And that’s fine. Except that it’s all just a way of dancing around the real issue: relationships.

I got an email last week from an old acquaintance (which I haven’t returned yet — sorry Jamie, I will). We’re connected via LinkedIn and she wrote to tell me what was going on with her life and to ask what was going on with mine. She said that she was trying to do a better job this year of connecting with her network. Good for her.

All of us should steal that idea and do the same. It’s not numbers of friends, followers or subscribers that are ultimately important, it’s relationships. That’s why it’s called social media, and that’s where its power lies.

This isn’t just a soft and fuzzy “well isn’t that nice” issue either. The strength of your relationships and the strength of trust can have a huge impact on your bottom line. Many sales people understand this instinctively — they’ve always operated on the basis of relationships, trust and communication. Marketers are trying to take old mass media ideas of brand and integrate them with social media concepts around trust, reputation and relationships. It’s still a work in progress.

Dave Navarro published an interesting case study last week looking at short sales letters vs. long sales letters. It’s worth reading. The bottom line there with Laura Roeder‘s webinar is that she has spent a long time building trust and relationships with her community. That includes pushing out content for them (she publishes an email newsletter and a blog), but it also includes lots of interaction (look at her Twitter stream). Interaction is the bedrock of relationships.

So, let’s bring this down to some actionable stuff. Ask yourself these questions. Based on your answers, you should know what to do next to strengthen your relationships with your community.

Do you routinely say happy birthday to people? Facebook makes this easy.
Do you congratulate people in your community when they get promoted, get a job, win an award or achieve something noteworthy?
Look at your list of Facebook friends and LinkedIn connections. Who haven’t you talked to in the last few months? What’s stopping you?
Who do you need to meet for coffee or lunch or a drink?
You just read something interesting. Who in your community could benefit? Instead of sharing it as a status update (maybe in addition to), have you just sent it to that one person via email? Do this for one or two people a day and watch your relationships tighten up.
Are you being human? Are you sharing with your friends and colleagues what’s important in your life? Are you asking about and listening to what’s important in their lives? This might have nothing to do with what you or your friends actually get paid to do every day.

What else? How else can we all do a better job of connecting and reconnecting with people in our communities and networks? Please share your thoughts in the comments.

How to budget time for social media

Mark Tosczak — Mon, 15 Feb 2010 15:30:27 +0000

You have limited time - use it wisely when it comes to social media. (Photo source: http://www.sxc.hu/photo/1068015)

One of the challenges of social media is how to manage the amount of time that you could put into these activities. How much time, and how exactly you spend that time, will end up being a little different for everyone depending on your goals and strategy.

Here’s a framework to help you budget your time. This is especially helpful for personal branding and networking activities, where it’s harder (or seems harder) to just carve hours out of your workday for these activities.

Content creation

Do you blog? Do you write articles or white papers or create presentations that you share on Slideshare? What about podcasting? Creating original content can help you establish a brand and demonstrate your expertise and knowledge. It’s a very powerful strategy, and if you choose to use it you’ll want to set aside some time to focus on it.

How much content do you want to produce each week or month?
How much time do you need to devote to produce that content? How many hours is that each week and each day, on average?
When will you put in that time? During your lunch hour? In the early mornings or late at night? On the weekends? Decide when and put it on your calendar.

In my case I’m probably averaging about 10 hours a week on blogging right now. You don’t have to spend that much time, but consistency is important.

Listening and reading

It’s important to keep up with what’s going on in your industry — reading blogs, articles and books, listening to podcasts, and generally keeping up with new ideas and conversation. How much time you spend on this will vary depending on your industry and goals.

Accountants need to keep up with the latest tax law changes. Doctors have to try to plough through stacks of medical journals. I try to keep up with the flood of books on social media that are being published and the many, many blogs on the subject. Since it’s so easy to become overwhelmed by the amount of information available, it’s a good idea to decide how much time you want to spend on this.

What do you need to keep up with? Books, blogs, professional journals, other sources?
How many hours per week will you devote to this?
When will you keep up with these? At night before you go to sleep? Can you listen to podcasts and audiobooks on your iPod on the way to work?
Do you have a system to bring the most relevant content to your attention? Google alerts? RSS feeds? Some of the tips in this post on finding and sharing great content can help.

Conversation

Of course, social media isn’t very social if you’re not talking. That could include sharing content you find, responding to others in a variety of social media channels (including commenting on blogs), and even reaching out to people via email to connect offline. It also is the tool that allows you to turn mere online connections into actual relationships (whether they’re weak or strong).

1. What social media channels are most important for you? Twitter, Facebook, a specialized social media network on Ning or a forum devoted to your industry?

2. How much time will you spend on these channels? An hour a day? Three hours a week?

3. When will you spend that time? In short 15-minute bursts throughout the day? In a longer, more concentrated period a few times each week?

More tips

All of us have a limited time and energy, but the vast world of social media can suck up an enormous amount of that if we’re not careful. So here are some tips to manage that.

Focus. You probably have limited time, at best a few hours a days, to devote to this. So concentrated on the 20 percent of tools/sites/strategies that are going to yield 80 percent of your results. For me, these days, that means Twitter, writing blog posts and reading blog posts and books get most of my attention.

Be realistic. Don’t sketch out a plan that calls for 30 hours a week (almost a full-time job) of work on this, and then find out a month into it that’s it’s just too much. It’s better to start out with very modest ambitions. As you become more fluent with the tools, you’ll be able to increase your productivity by becoming more efficient and integrating these tools into your life.

Consider the rest of your life. If you’re going through a really busy period at work, going on vacation or caring for a sick family member, some of these actvities may temporarily take a back seat. That’s OK. Don’t burn yourself out or disregard other priorities just for the sake of keeping up with some ideal social media time budget.

Got ideas or questions on how to budget your time for social media? Please share them in the comments below.