Masterkey Blog

Masterkey Mobile: available now!

Mon, 07 May 2012 03:12:00 +1500

We are proud to announce the launch of Masterkey Mobile, the mobile-friendly version of our real estate software. The launch, our recent Masterkey Connect Event and subsequent feedback have been extremely positive, and we are thrilled to get Masterkey into the hands of every agent, administrator and manager.

In case you don’t have access to Masterkey, or don’t have a smartphone handy, we've posted screenshots of Masterkey Mobile on Facebook.

Screenshots - click to view the album

FAQs

Does Masterkey Mobile cost anything extra?
No. There is no additional cost, it’s included in your existing subscription.
How do I log in?
Just visit m.gomasterkey.com on your mobile and log in. Follow the tutorial.
Does it work on Android / Blackberry / iPhone / Nokia?
Yes. All modern phones with a data connection.
What about permissions / access rights? Can I see more here than the main system?
No. You’ll have the same access with one exception. Leasing and Sales can now see each other’s listings.
Are my Owner details still protected?
Yes. Other agents can’t see your owners, same as the main system.
Is this an app?
No. It’s a mobile-optimized website... and a good one at that!
Will you be developing more?
Yes. This is currently in Beta so we will continue to add functionality based on feedback.
I need ____ feature, how can we add this?
Log in, hit the feedback link at the bottom and fill in the “Have an idea” field.

Or vote on an existing idea from your browser go here: http://help.gomasterkey.com/forums/151220-mobile-feedback

Record turnout at the Connect Event

Thu, 03 May 2012 23:15:00 +1500

With over 160 real estate professionals at the event, we set a new record for how many real estate professionals we could bring together in one night. It was especially pleasing to see members of the community from such a wide variety of companies. Thank you all for making the Connect Event a great success!

Photos from the event

And the winners

As part of the Connect Event tradition, we gave away two dinner vouchers and the new Apple iPad. Congratulations to Nitin Giyanani (SPF Realty) and Timur Madjitov (Aqua Properties) with their dinner vouchers and Jesse Vora (JBF) with his brand new Apple toy!

JustRentals.com and JustProperty.com - Special Discount for Masterkey Clients

Mon, 23 Apr 2012 23:54:00 +1500

JustRentals.com and JustProperty.com are sponsoring our next Connect Event @ Barasti. For the occasion, they are running a promotional discount for any new Masterkey clients who signs up to their portals. Sign up to Just Rentals and Just Property between now and 31st May 2012 and you'll be entitled to a 10% discount on the monthly package prices.

Just Rentals and Just Property are the largest property portal networks in the UAE, providing online property advertising services to Dubai, Abu Dhabi and the rest of the UAE. The portals together have some unique features including:

Free SMS alerts for every lead received by email
Up to 25 photos per listing
Video Tours / Virtual tours
Draw a search
Open House properties
Detailed monthly performance reports by email
Exclusive online listings provider for Expatwoman.com
And much more..

To avail this special discount exclusively for Masterkey Clients, contact the Just Rentals / Just Property sales team at: sales@justrentals.com or call +971 4 420 1044 and quote "Masterkey Offer"

Changes in how you access Contract Documents

Mon, 23 Apr 2012 21:15:00 +1500

We're changing things around to give you more flexibility - enabling you to customize Contract Documents to suit the way you do business. One step towards this goal is combining the different Contract buttons into one designated Contracts drop-down. Let me show you two examples of how this now looks in Masterkey.

Leased Unit - Changes to layout

Sold Unit - Changes to layout

Three day training in Lagos with ARM Properties

Tue, 10 Apr 2012 01:07:00 +1500

ARM Properties is our first major customer in Nigeria. Melroy traveled to Lagos last week to get them started on Masterkey with a three day training program. Nigeria is one of the fastest-growing African countries and we are thrilled to have a company like ARM properties join the Masterkey Community.

Growing Community: March edition

Fri, 23 Mar 2012 00:30:00 +1500

This month we had six companies join the Masterkey Community with our first customer from Nigeria. Help us welcome ARM Properties, RBA Real Estate, Soroya Homes, Flying Colour Real Estate, QShield and Oriental Homes.

ARM Properties	Developer	Nigeria
RBA Real Estate	Brokerage	United Arab Emirates
Soroya Homes	Brokerage	United Arab Emirates
Flying Colour Real Estate	Brokerage	United Arab Emirates
QShield	Brokerage	Qatar
Oriental Homes	Brokerage	United Arab Emirates

Matches now available for everyone!

Thu, 23 Feb 2012 21:25:00 +1500

We launched Matches at the last Connect Event in December and now it's available for everyone. Follow these two articles to learn more about how Matches can help you do business faster.

Done in 60 seconds: From new lead to evaluating property

Knowledgebase: How do Matches work?

Release Notes

Mon, 20 Feb 2012 12:00:00 +1500

Version V4.5.15.30 (06/05/2012)

New: You can now Insert multiple payments with a single click in Leasing and Property management.
New: Property management access updates: Property Managers and listing agents are now able to view transaction and unit details irrespective of the hierarchy applied through unit zone. This only applies in property management module.
New: Users now have the ability to set a particular unit card template as the default. This helps when sending unit cards from the Mobile App, Matches etc.
New: Gmail integration in now available.
Blocked Reason and Blocked By fields are now available in Report Builder under the Units section and Filters.
Three custom list parameter have now been added in parameter zone.
Several bug fixes and small changes.

Version V4.5.14.42 (22/04/2012)

New: You can now define Multiple Contracts in the system.
New: Qatar locations are now available in Masterkey. (For the new customers only).
New: SMS functionality is now activated in the all modules.
On changing the listing agent, the system will now transfer the existing owner lead to the new listing agent.
Email to the agent on assigning of a lead: An improvised email template with more information has now been replaced.
You can now resend the matches you have sent already from matches functionality.
Various bug fixes and minor enhancements.

Version V4.5.13.52 (8/04/2012)

New: You can now find matches for the external units.
New: Select and remove all option is now available in group update feature for web portals.
Unit number field is now available in communication template under unit category.
You can now open multiple unit files at a time.
Minor changes in report builder.
Several bug fixes and minor enhancements.

Version V4.5.12.27 (18/03/2012)

New: You can now open the lead file by clicking on any record from the side bar (Leads with Matches).
New: On the matches screen (at the right top corner), lead number has now been changed into a link. By clicking to which you can now access the lead file directly.
To follow secure password guidelines better, all user passwords in Masterkey are now restricted to enter a minimum of 8 characters.
Property management access updates: Property Managers and listing agents are now able to view transaction and edit unit details irrespective of the hierarchy applied. This only applies on the unit file in property management module.
Various bug fixes and minor enhancements.

Version V4.5.11.29 (04/03/2012)

The system will now force a new user to change the password on first login.
A yellow notification bar has now been introduced for an older version of internet explorer which Masterkey does not support.
Minor changes in the SMS text for activity reminders.
Listing agent, no of bedroom and lead entered date info has now been added on the matches preview screen along with some minor GUI changes.
Various bug fixes and minor enhancements.

Version V4.5.10.40 (19/02/2012)

New: You can now add custom fields in the user file.
Action menu has now been added in the portfolio zone to view properties and units attached with the portfolio.
Transactions on merged units are now visible on each individual Unit.
Matches: Extra line break has now been removed from the default email text.
Unit group update feature has now been designed to accept document upto 9 MB.
Vacant has now been renamed to Available on the matches screen.
Minor text and graphical improvements.
Various bug fixes and minor enhancements.

Version V4.5.9.30 (04/02/2012)

New: Flagging Units: Users can now see flags to the left of search results when searching for units and can mouseover or open the unit file to see the reason for the flag.This is a new feature where red flags appear in search next to units that require action from a user. Currently this works with Leases that have expired (i.e. if the Contract End Date has passed).
New: You can now set sms and email reminders on activities. See how to do it.
"Rera Card Number" and "Rera Expiry Date" have been renamed to "Agent Reg. No" and "Agent Reg. Expiry".
Upcoming Date has now been added in advance search for leasing.
Minor chages and improvements in connection zone.
Various bug fixes and minor enhancements.

Version V4.5.8.40 (25/01/2012)

New: Users can now select or remove all portals in one go by a single click.
Unit card composer is now programmed to take in multiple email addresses.
New fields have been added on reservation and contract templates.
Warning prompts have been added, before a file is closed and auto-save when starting unit transaction.
Subject line has now been added to Matches preview screen.
Feed Burner links have been replaced on the Login Screen.
Various bug fixes and minor enhancements.

Version V4.5.7.27 (08/01/2012)

New:Premium customers can now include information from multiple units in a single template by using unit card editor.
New fields have been added on reservation and contract templates.
Zip Code has now been set as non mandatory on transactions.
Various bug fixes and minor enhancements.

Version V4.5.6.47 (26/12/2011)

New: Multiple image upload feature is now available in the system.
You can now track work order activities through activity zone.
Various bug fixes and minor enhancements.

Version V4.5.5.26 (11/12/2011)

New: Matches are now available in the system for premium customers.
Rent per annum has been replaced with Rent per month for Qatar groups only.
Various bug fixes and minor enhancements.

Version V4.5.4.31 (27/11/2011)

New: ‘Search All’ now searches both first and last name in all contact zones.
New: An activity is automatically logged when you send a unit card to a contact.
New: You can now see how many units you’re sharing per group in the Connection Zone.
Companies can enable or disable auto-correspondence emails for system generated leads.
Watermarks are now functioning on Dubizzle.com.
Several Report Builder upgrades including first-time use wizard.
Agent feedback tracking through activity zone.
Various bug fixes and minor enhancements.

Version V4.5.3.47 (13/11/2011)

New: New welcome email templates for new users are now available.
New: The new Matches functionality activated for beta tester groups.
Property Manager is now added to Quick Search drop-down in Portfolio Zone.
Masterkey Connect functionality has been upgraded.
Various bug fixes and minor enhancements.

Version V4.5.2.37 (23/10/2011)

New: Report Builder activated for beta tester groups.
New: Rich text editor has now been added on email composers.
You can now select Street in the field selection.
When adding a lead Referred By field now shows the user that is logged in. (All modules except CRM)
Renewal wizard has been upgraded with minor design changes.
Various bug fixes and minor enhancements.

Version V4.4.1.45 (09/10/2011)

New: Re-ordering images is now available.
New: Help and feedback link has been upgraded.
New: Removing unit cards is now possible in communication templates.
New: A limit can be set for the marketing description on the unit cards template.
Rent per month has now been included in the quick search.
Rent has been renamed to Rent per year in the quick search.
Last login (Time and date) has been included in the quick search of user zone.
General bug fixes and enhancements

Version V4.4.14.36 (29/09/2011)

New: Auto Correspondence is now available for Masterkey Premium customers.
General bug fixes and enhancements.

Version V4.4.11.34 (31/07/2011)

New: All new UAE groups will get UAE property database (3000+ properties).
Masterkey Connect has been upgraded to share more information.
General bug fixes and enhancements.

Version V4.4.9.31 (03/07/2011)

Contact Zone upgraded to view all your contacts in one place.
General bug fixes and enhancements.

Version V4.3.41.19 (31/03/2011)

Unit Zone's quick search has been upgraded to search by any location through auto complete.
General bug fixes and enhancements.

Version V4.3.40.12 (24/03/2011)

Retractable sidebar is now available in v4.3.
General bug fixes and enhancements.

Growing community: February edition

Sun, 12 Feb 2012 23:14:00 +1500

This month we have companies from Bahrain, Qatar and United Arab Emirates join our community. Help us welcome LS Keep Moving, L.Y.M Real Estate, IS Real Estate, Naseej and Castles Plaza by finding out how you can join forces to close deals!

LS Keep Moving	Brokerage	Qatar
L.Y.M Real Estate Brokers	Brokerage	United Arab Emirates
IS Real Estate Brokers	Brokerage	United Arab Emirates
Naseej	Developer	Bahrain
Castles Plaza	Brokerage	United Arab Emirates

Open Masterkey in multiple windows?

Wed, 08 Feb 2012 23:07:00 +1500

One of the most requested features at the Q&A Sessions was the ability to open multiple windows in Masterkey. I want to share a trick with you that enables just that. For example, when you want to open Contact Zone, right-click on the menu item and then click on 'Open in a new tab'. This will open the Contact Zone in a new tab and you can open as many tabs as you like.

By switching between the different tabs, you can now access multiple Zones at once. The only thing you cannot open in tabs are the Unit Files and Contact Files. However the idea to have multiple Unit FIles and Contact Files is already submitted by Jaideep Khemani - vote for it by visiting our Feedback Forum.