Melissa Rich - Rich Enterprises Inc

Telemarketing is a tough business!

melissa — Thu, 09 Feb 2012 17:32:16 +0000

Telemarketing is a very competitive business and can be a rough-and-tumble industry. The classic image of a telemarketer is someone reading from a script as fast as possible – never pausing to allow the prospect time to respond and is often seen as overly aggressively.

We think of our Inside Sales Team as sales people – rather than as telemarketers. A professional inside sales team exhibits the following characteristics:

Bringing forth years of experience in inside sales. Our team has an average of 6.4 years in business to business cold calling (not including other sales experience).
Ability to utilize a script as an outline for their call. They should be able to present the important points of interest with a casual unscripted tone – while pausing to obtain answers to key questions from the prospect
Detailed and thorough – In our business, quality is always emphasized over quantity. Fifty attempts with a speed dialer and a hasty approach is not the same as 20 calls per hour in which the marketer can pause to have in-depth conversations with your prospects.

If you have additional questions regarding our team of Inside sales Reps, please feel free to contact us and review our quick profiles guide.

Adding emails to your marketing efforts

Tracy — Thu, 02 Feb 2012 13:00:06 +0000

With business ever changing due to economy or updated technology, we need to find ways to boost business and add to our current marketing efforts.

Using emails to increase sales prospecting is a great way to boost branding with little or no cost.

Develop an email campaign that complements your current sales process. Put together a series of messages that are used at certain stages of your sales process.

Such as:

Voicemail one-leave initial message in marketing plan

Voicemail two-leave the next message in this series

Email-Refer to the voicemails and simply ask if there is a good time to call or when can we get together?

With smart phones, many people are responding quicker and more frequently to emails compared to phone calls.

Make sure each of your emails provide your offerings as well as any specials you might have. Provide intent of the conversation you are seeking. If you are looking to do business or stop by to meet with your prospect, mention that in your email.

Adding emails to your current marketing program will provide one more touch to a prospect that could end up in a sale.

If you need help with your marketing program, let Rich Enterprises put together your next lead generation or appointment setting program.

Creating Sales Energy

Tracy — Mon, 23 Jan 2012 14:00:40 +0000

Have you ever gotten that sales person that was just a dud on the phone? How can you create sales energy for your business if you are not full of energy and passionate about your offering?

Here are some ideas on how to create energy:

Market-Network your business to keep a buzz about your offerings
Letters of reference-ask for letters of references from satisfied customers. Nothing says how great your company is than a personal referral.
Training-Keep up to date on current trends whether it is with social networking or the latest in the sales process.
Motivation. Business owners cannot create energy with a procrastination attitude. Business owners that have achieved life long success are those that have looked to ways to keep fresh.

Whether you are a salesman, own your own company or want to become a business owner-create ways to practice energy. Energy is not luck; it is all about creative power.

Let Rich Enterprises help you with your next marketing program. Let us do our magic and create Sales Energy for your business! Contact us (888) 443-5247

Analyzing telemarketing statistics

melissa — Thu, 19 Jan 2012 17:23:52 +0000

In managing a telemarketing program, statistics are used to analyze historical data; but more importantly, statistics are used to determine the future direction with your cold calling program. Some statistics that are highly valuable include:

Analysis of which markets are most likely to result in sales. Maybe certain industries, geographical regions, and specific sizes of companies resulted in the highest number of leads and the highest revenue potential.
Analysis of which market had the poorest results based upon the same criteria.

Once you are able to determine which markets did the best and the worst, you are able to revise your calling list, so that your cold calling campaign will yield the greatest results. If would like further information regarding statistics, please feel free to contact us at 888-443-5247.

Game plan for your sales calls

Tracy — Tue, 10 Jan 2012 14:00:11 +0000

Sales calls are a tough way to do business. How can you better prepare yourself for making cold calls?

First-put together a game plan for calls. Prepare a script and a few objections that you might encounter while making sales calls.

Second-Role play. Practice your pitch with a co-worker or someone willing to listen to your pitch, tempo of your voice and rebuttals. If you do not have anyone available, talk to a mirror.

Finally-Prepare yourself with a list of needs for the prospect. The best sales happen because you are presenting prospects with a product or service that they need and use on a regular basis.

A solid sales game plan sets the table for productive and successful sales calls.

Rich Enterprises has a variety of marketing programs that include cold calling, warm calling as well as lead generation and appointment setting. We take care of the script, calling list and entire program from start to finish. Check us out on the web:

www.Richworldwide.com

Cheers to the New Year!

melissa — Thu, 05 Jan 2012 17:23:54 +0000

As we begin a new year with new hopes and goals, it is also time to develop a strategic plan and timeline to reach those goals. Maybe you want to increase your client base by 20% or perhaps you want to increase revenue from your current client base by 20%. Both of those goals are noble and our inside sales services could be integral to your strategic plan.

We help businesses increase their current client base by cold calling and qualifying business prospects. It could be that you are seeking to enter into a new market or further penetrate your existing market. Cold calling can be vital to locating new business prospects, qualified leads, and new sales appointments.

We also help businesses increase their revenue from their existing client base. Maybe you have a new product or service that you can introduce to your client base and a strategic warm calling campaign that could generate new interest within your market.

To obtain more information about our cold calling services, please visit our website at www.richworldwide.com.

Sales and marketing eBook updated and released!!!

Tracy — Tue, 03 Jan 2012 19:28:54 +0000

We are pleased to announce that we have updated our free eBook! We have added our recently published newsletter articles to the eBook. We publish a newsletter at least twice per month.

This book is the best tool available for those in the sales industry or someone looking for tips from seasoned telemarketing professionals including over 250 pages of information.

Whether you are cold calling and need to brush up on your sales techniques or need to develop new objections to get past the toughest gatekeepers. Each section includes a wide variety of articles. Table of contents is:

Letter from our President
Contact list and target markets
Reaching the correct contact
Scripting and cold calling techniques
The art of selling
Overcoming Obstacles with strong rebuttals
Utilizing and distributing marketing collateral
Managing Sales programs and sales staff
Marketing techniques
Final thoughts

Best of all – the eBook is free to download! To request your free copy, please visit our website http://www.richworldwide.com/ebook.php. We hope that you enjoy the contents and look forward to your feedback!

Happy Holidays From Rich Enterprises!

melissa — Tue, 20 Dec 2011 01:28:54 +0000

Happy holidays to you!

The holidays can be slow time for some industries, while it can also be a very busy time for other industries involved in consumer product sales. Since we are involved with business-to-business and business-to-government, we have found less demand during the holiday season; therefore, we will not be making marketing calls during the holidays (December 21 through January 2) but in the office, we will be busy behind the scenes getting ready for our new January accounts. If you are considering a telemarketing campaign for your 2012 plans, please do not hesitate to contact us any time or visit our website at www.richworldwide.com.

Mobile Apps and the Salesman

Tracy — Wed, 14 Dec 2011 14:34:53 +0000

In an increasingly mobile world, sales people operate daily on their mobile devices. Why not find a mobile app that assists with sales. You have apps that can provide full benefits of a CRM. They can allow you to have the complete software package as if you were sitting in front of a computer. The phone apps allow you to make contact notes, set follow up calls, and track phone calls and meetings.

All entries can sync back to your calendar to help keep you organized.

There are many phone apps out there that are free, one time fee to download, cost yearly to use or a monthly plan. Several of our clients use an on-line calendar system that is free of charge and syncs with their mobile devices. Let us help with your next marketing campaign and demonstrate how we set your sales appointments and give you instant access to the results. Check us out on the web: www.richworldwide.com

Telemarketing and sales video series released

melissa — Tue, 13 Dec 2011 01:28:53 +0000

We have been working hard behind the scenes to release our video series regarding sales, telemarketing, and cold calling. Our video series was released earlier this month and included concise answers to direct questions. A sampling of topics include:

What is cold calling? How will that help my business?
What is a niche market? Why is a niche market important?
What are the elements of a good script?
What are the best methods for selecting an outsourcing firm? What factors are important in our decision?
What are gatekeepers?
What are the factors for buying a contact list?

To view our new video series, please visit http://www.richworldwide.com/video.php. To submit your questions, please contact me directly.