Miercom

Aspect Webinar – Proven High Availability and Reliability

The demands on your communication infrastructure have never been greater. Delivering next-generation customer contact in an era of global, 24/7 availability means your mission critical contact center operations can’t afford to fail.Register now: High Availability for the Contact Center: Ensuring Customer Service ContinuityLearn how Aspect’s Miercom Performance Verified architecture for next-generation customer contact can help you [...]

Cisco Supervisor Engine offers high performance and low latency

In tests conducted of the Cisco Catalyst 4500E Supervisor 7L-E, Miercom was impressed with its superior performance, high availability, Flexible NetFlow and Wireshark capabilities along with UPOE, making it an ideal platform for campus access networks. Showing high performance and consistently low latency with no loss, the appliance met the required criteria to achieve the [...]

Aspect Unified IP 7 provides High Availability during Power, Network, and Media Service Failures

Aspect Unified IP 7 is awarded Performance Verified for its high availability capabilities during network and server outages. Call processing was maintained and contact lists were preserved during network, server and host failures. Notification and instructions are sent to supervisors and agents when a system failure occurs. Full system functionality is maintained in the event [...]

Avaya Ethernet Fabric Switches Feature Shortest Path Bridging Protocol

The Avaya Ethernet Fabric Switches feature Shortest Path Bridging (SPB) Protocol which greatly shortens configuration time for large data center networks by up to seven times over Split Multi-Link Trunking and up to 25 times over Multiple Spanning Tree protocols with fewer devices needing manual configuration. Download Summary Report here.

Avaya WLAN 8100 Supports more calls overall than the competitive average

Maintaining high voice and video capacity without loss of QoS, Avaya WLAN 8100 supports 26% more 802.11a voice calls, 20% more 802.11g voice calls, and 31% more 802.11n unicast video streams than the competitive average. Download the full summary report here.

Avaya Plug and Play Switches

Avaya engaged Miercom to evaluate the plug and play features and ease of configuration of the ERS 4548GT- PWR Edge Switch. The energy efficiency of the ERS was compared to similar switches and is discussed in this report as well. The Ethernet Routing Switch (ERS) 4548GT-PW was used since the size and feature set of [...]

HP E2620 Switch Series

Hewlett-Packard E2620-24, -48; E2620-24-, -48-PoE+, and E2620-24-PPoE+ (Partial Power over Ethernet) switches were evaluated by Miercom under the Certified Green program for power consumption and energy efficiency. The E2620 switch product line is offered in 24- and 48-port configurations either with or without PoE. Each switch includes two auto-sensing 10/100/1000 Base-T ports and two mini-GBIC [...]

Konica Minolta CS Remote Care earns Certified Secure

Konica Minolta offers the market a most resilient and secure MFP solution with exceptional uptime management. Konica Minolta is the only vendor to date to have achieved Miercom Certified Secure for a fourth consecutive year for the multifunction printer products with uptime management provide by CS Remote Care (Marketed worldwide as CSRC, bizhub vCare, Sentinel [...]

NEC UNIVERGE SV8500/UCE System

NEC UNIVERGE SV8500/UCE System is awarded Performance Verified for its centralized administration of data and voice communications. As an integrated solution, NEC UCE includes contact center, voice, attendant, unified messaging, call control, IM, video and chat capabilities. UCE is also fully integrated with third party applications such as Active Directory, Exchange, Outlook, SIP smart phone [...]

Spam Filtering Invitation

Miercom is announcing the 2011 industry assessment of Data Center and Enterprise class Spam Filtering Hardware and Software. Miercom’s 2011 evaluation of Spam Filtering products, serving a minimum of 100 email customers, is intended to fully exercise the features and functionality of these products. The results of these tests will be published in UMB TechWeb [...]