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<title>Modern Marketing - Blog by Collaborate PR &amp; Marketing</title>
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<title>Behavioural Advertising Is Here Right?</title>
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<description>Remember when Gmail launched in 2004 and there was an outcry because Google would be matching adverts to what people wrote in their emails? At the time the BBC even found someone called Simon Davies, from something called Privacy International,...</description>
<content:encoded><![CDATA[<p><a href="http://www.collaboratemarketing.com/.a/6a00d8341c959f53ef01157113351f970c-pi" style="float: right;"><img alt="Bullseye1" class="at-xid-6a00d8341c959f53ef01157113351f970c " src="http://www.collaboratemarketing.com/.a/6a00d8341c959f53ef01157113351f970c-200wi" style="margin: 0px 0px 5px 5px; width: 200px;" title="Bullseye1" /></a>Remember when Gmail launched in 2004 and there was an outcry because Google would be matching adverts to what people wrote in their emails?&#0160; At the time the BBC even <a href="http://news.bbc.co.uk/1/hi/business/3602745.stm">found</a> someone called Simon Davies, from something called Privacy International, to describe the proposed system as, <em>&quot;a vast violation of European law&quot;</em>.&#0160; Then what happened?&#0160; We all started using it, realised it was really good and never gave the privacy issue a second thought.&#0160; Now nearly 150 million people use Gmail each month to communicate about important business issues and to share details about their personal lives with friends and family.&#0160; And occasionally you might notice that as you write an email, associated adverts appear, some of which may be helpful.&#0160; Earlier this year, I saw the ever-insightful Peter Bazelgette <a href="http://www.collaboratemarketing.com/modernmarketing/2009/02/digital-britain-at-nesta.html">describe</a> at a NESTA event how he thought that in the future content will be paid for, <em>&quot;with attention and access to personal data.&quot;</em>&#0160; And that we would all just get over the privacy issues.&#0160; So is that it?&#0160; The old ‘value exchange’ in media was - we provide you cheap-ish, good quality media as long you agree to also watch or read a few ads along the way.&#0160; The new version is - we’ll provide you free, good quality media as long as you share a few details about yourself, aka ‘behavioural advertising’.&#0160; In fact, as Gmail shows, it’s already here in <a href="http://www.accessmylibrary.com/coms2/summary_0286-28931364_ITM">Gibsonesque</a> style.&#0160; However, for many it’s still a sensitive issue that needs to be carefully handled.&#0160; So probably best if you don’t call your <a href="http://en.wikipedia.org/wiki/Phorm">company</a> something that sounds like a new flu virus or describe its <a href="http://government.zdnet.com/?p=4052">role</a> in a way that brings to mind an intimate medical routine.&#0160; Indeed, now that about one-fifth of all Internet users have Facebook accounts, and practically <a href="http://www.businessinsider.com/chart-of-the-day-more-time-spent-on-facebook-2009-7">live</a> within Zuckerberg’s walls, sharing about 4 billion pieces of information per month between them, I think it’s fair to say that the whole privacy argument has moved on.&#0160; People aren&#39;t exactly shy on the web these days.&#0160; The final step towards a behavioural world looks to be Google’s plan to link DoubleClick, the massive ad serving network it bought last year, with its search index and then roll out behavioural display advertising.&#0160; Which will probably leave everyone up in arms and Disgraced of Tunbridge Wells in a state of <a href="http://www.gmail-is-too-creepy.com/">total</a> <a href="https://nodpi.org/">outrage</a>.&#0160; Until they forget all about it and accept that it’s actually just fine.&#0160; And at that point, the oldest <a href="http://quotationsbook.com/quote/5241/">problem</a> in advertising, will have been solved. Right?</p><div class="feedflare">
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<category>Advertising</category>
<category>Business</category>
<category>Finance</category>
<category>Innovation</category>
<category>Interactive Marketing</category>
<category>Management</category>
<category>Marketing</category>
<category>Media</category>
<category>Modern Marketing</category>
<category>Technology</category>
<category>Television</category>
<category>Web/Tech</category>

<dc:creator>James Cherkoff</dc:creator>
<pubDate>Wed, 15 Jul 2009 12:54:04 +0100</pubDate>

<feedburner:origLink>http://www.collaboratemarketing.com/modernmarketing/2009/07/behavioural-advertising-is-happening-right.html</feedburner:origLink></item>
<item>
<title>This Time It's Different</title>
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<description>The Grand Fromages of media and marketing seem to have agreed that this recession is in fact a chance to 'reset' the industry. By which, I think they mean, finally ditch old-fashioned processes and assumptions and define a new path...</description>
<content:encoded><![CDATA[<p><a href="http://www.collaboratemarketing.com/.a/6a00d8341c959f53ef011570a34047970c-pi" style="float: left;"><img alt="Sweat" class="at-xid-6a00d8341c959f53ef011570a34047970c " src="http://www.collaboratemarketing.com/.a/6a00d8341c959f53ef011570a34047970c-200wi" style="margin: 0px 10px 5px 0px; width: 175px;" /></a> The Grand Fromages of media and marketing seem to have <a href="http://www.brandweek.com/bw/content_display/news-and-features/packaged-goods/e3i5eb34953fa875047e62849dce44e2971?imw=Y">agreed</a> that this recession is in fact a chance to &#39;reset&#39; the industry.&#0160; By which, I think they mean, finally ditch old-fashioned processes and assumptions and define a new path in line with a digital world, where the majority of content is being produced by the people who used to just consume.&#0160; In fact, this has been the Grand Fromage soundbite of choice for quite sometime.&#0160; In practice it will (still) all come down to that old integration business.&#0160; But not the type of integration where a major network agency pays top dollar for a digital ninja to wheel out in client meetings, only to then pop them back in their playpen while the grown-ups go and make some TV ads.&#0160; Oh no.&#0160; This time it&#39;s different. Why?&#0160; Because the clients say so.&#0160; As Brandweek notes:&#0160; <em>&quot;The recession is also putting more pressure than ever on the
age-old challenge for marketers: integration. All of the panelists
expressed some level of frustration that they couldn&#39;t better
integrate campaigns with their disparate agencies. The blame ends
up lying on old structures. Clients have their own silos that don&#39;t
communicate well, which is matched on the agency side. When
integration does happen, the client executives said, it pays off in
spades.&quot;&#0160; </em>We understand the agencies say.&#0160; We will change.&#0160; Never again will we reach for the warm fuzzy <a href="http://www.youtube.com/watch?v=JNQi0CIgncc">haze</a> of TV advertising.&#0160; We do understand that our previous behaviour has been unacceptable and occasionally destructive<span style="font-style: italic;"></span>.&#0160; Please give us another chance.&#0160; This time it&#39;s different.</p><div class="feedflare">
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</div><img src="http://feeds.feedburner.com/~r/ModernMarketingBlog/~4/AuHgiwhaAF0" height="1" width="1"/>]]></content:encoded>


<category>Advertising</category>
<category>Business</category>
<category>Finance</category>
<category>Innovation</category>
<category>Interactive Marketing</category>
<category>Management</category>
<category>Marketing</category>
<category>Media</category>
<category>Modern Marketing</category>
<category>Social Software</category>
<category>Web/Tech</category>

<dc:creator>James Cherkoff</dc:creator>
<pubDate>Wed, 01 Jul 2009 12:41:32 +0100</pubDate>

<feedburner:origLink>http://www.collaboratemarketing.com/modernmarketing/2009/07/this-time-its-different.html</feedburner:origLink></item>
<item>
<title>The Danger Of Likeminds (And Facebook)</title>
<link>http://feedproxy.google.com/~r/ModernMarketingBlog/~3/7N5ARNYGZPo/the-danger-of-likeminds-and-facebook.html</link>
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<description>Many thanks to the splendid Ian Collingwood for this thoughtful counterblast to my last post: "This "circling of wagons" that you describe may be attractive, (especially for marketers) but is it, in fact, socially damaging? Surrounding yourself with "like-minded" people...</description>
<content:encoded><![CDATA[<p><em><span style="text-decoration: underline;"><a href="http://www.collaboratemarketing.com/.a/6a00d8341c959f53ef0115718fb9f0970b-pi" style="float: right;"><img alt="FacebookButton-1-1" border="0" class="at-xid-6a00d8341c959f53ef0115718fb9f0970b " src="http://www.collaboratemarketing.com/.a/6a00d8341c959f53ef0115718fb9f0970b-pi" style="margin: 0px 0px 5px 5px; width: 185px;" title="FacebookButton-1-1" /></a> </span></em>Many thanks to the splendid <a href="http://iancollingwood.posterous.com/">Ian Collingwood</a> for this thoughtful counterblast to my last post: <em>&quot;This&#0160;<span style="text-decoration: underline;"> </span> &quot;circling of wagons&quot; that you describe may be attractive, (especially
for marketers) but is it, in fact, socially damaging? Surrounding
yourself with &quot;like-minded&quot; people might feel good from the inside, but
really you&#39;re building an echo-chamber for your own opinions - and I
think that may be harmful to society as a whole. I&#39;m not a fan of building walls, and I believe that it&#39;s not a huge
leap from &quot;like-minded&quot; to &quot;narrow-minded&quot;. Already this is happening
in the real world - last week&#39;s Economist noted research showing that
people in the States are increasingly choosing to live amongst those
who share identical political views to themselves. I believe such
communities are likely to be socially impoverished (not to mention,
tedious and bland) and will tend towards the development of
increasingly polarised and intolerant viewpoints. This cannot be a good
thing in our current world. If this trend towards actively removing oneself from hearing or
seeing anything that challenges one&#39;s viewpoint is replicated online
through services like Facebook then I feel we will lose something
enormously valuable. The Internet has always been a place for vigorous,
challenging debate. Long may that continue&quot;.&#0160; </em>Open ID for you then Ian...? ;-)<span id="comment-6a00d8341c959f53ef01157188446e970b-content"></span></p><div class="feedflare">
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</div><img src="http://feeds.feedburner.com/~r/ModernMarketingBlog/~4/7N5ARNYGZPo" height="1" width="1"/>]]></content:encoded>


<category>Advertising</category>
<category>Business</category>
<category>Co-Creation</category>
<category>Finance</category>
<category>Innovation</category>
<category>Interactive Marketing</category>
<category>Management</category>
<category>Marketing</category>
<category>Media</category>
<category>Modern Marketing</category>
<category>Social Software</category>
<category>Technology</category>
<category>Web/Tech</category>

<dc:creator>James Cherkoff</dc:creator>
<pubDate>Tue, 30 Jun 2009 15:29:52 +0100</pubDate>

<feedburner:origLink>http://www.collaboratemarketing.com/modernmarketing/2009/06/the-danger-of-likeminds-and-facebook.html</feedburner:origLink></item>
<item>
<title>Facebook Knows You're A Dog</title>
<link>http://feedproxy.google.com/~r/ModernMarketingBlog/~3/33kAXnR7UUI/facebook-knows-youre-a-dog.html</link>
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<description>Peter Steiner's famous cartoon in New Yorker magazine first appeared in 1993 and has adorned a million powerpoint slides since. The cartoon's single line, 'On the internet no one knows you're a dog', captured some of the crazy, frontier spirit...</description>
<content:encoded><![CDATA[<p><a href="http://www.collaboratemarketing.com/.a/6a00d8341c959f53ef01157185e5ce970b-pi" style="float: left;"><img  alt="Internet_dog" class="at-xid-6a00d8341c959f53ef01157185e5ce970b " src="http://www.collaboratemarketing.com/.a/6a00d8341c959f53ef01157185e5ce970b-200wi" style="margin: 0px 10px 0px 0px; width: 230px;" title="Internet_dog"></a> Peter Steiner's famous <a href="http://en.wikipedia.org/wiki/On_the_Internet,_nobody_knows_you%27re_a_dog">cartoon</a> in New Yorker magazine first appeared in 1993 and has adorned a million powerpoint slides since.&nbsp; The cartoon's single line,<em> 'On the internet no one knows you're a dog'</em>, captured some of the crazy, frontier spirit of the web, where it seemed the normal rules did not apply.&nbsp; However, that could be about to change as Facebook rattles its way up to 300 million users worldwide, making it more <a href="https://www.cia.gov/library/publications/the-world-factbook/rankorder/2119rank.html">populus</a> than all but four of the globe's countries, powered by its new <a href="http://wiki.developers.facebook.com/index.php/Facebook_Connect_Live_Sites">Connect</a> facility and <a href="http://wiki.developers.facebook.com/index.php/Using_the_Open_Stream_API">Open Stream API</a>.&nbsp; In this instantly-seminal Wired <a href="http://www.wired.com/techbiz/it/magazine/17-07/ff_facebookwall">essay</a>, Fred Vogelstein makes the point: <em>"Connect and Open Stream don't just allow users to access their Facebook
networks from anywhere online. They also help realize Facebook's
longtime vision of giving users a unique, Web-wide online profile. By
linking Web activity to Facebook accounts, they begin to replace the
largely anonymous "no one knows you're a dog" version of online
identity with one in which every action is tied to who users really are."&nbsp; </em>Regardless of the way you may feel about Facebook, it's becoming increasingly easy to see how much better the web can be if you can search people - not just pages.&nbsp; The result will be a very different looking web, where information-overloaded people <a href="http://www.collaboratemarketing.com/modernmarketing/2009/03/when-your-customers-connect.html">circle</a> the wagons to create troll-free social networks of their most trusted contacts, picking up whispers, buying tips and <a href="http://www.chicagotribune.com/business/chi-fri-jackson-mediajun26,0,5302945.story">news</a> only from within those groups.&nbsp; For brands, the <a href="http://www.avc.com/a_vc/2009/04/the-power-of-passed-links.html">value</a> of links from within those circles will be much higher than from any other source.&nbsp; <em>"Why settle for articles about the Chrysler bankruptcy that the Google
News algorithm recommends when you can read what your friends suggest?"</em>, says Vogelstein, in a shift which FriendFeed users might recognise.&nbsp; In other words, who wants to know what a dog thinks?&nbsp; And the realisation of the value of this information is not lost on Google, as shown by the company's launch of <a href="http://www.google.com/friendconnect/">Friend Connect</a> and more recently individual <a href="http://www.google.com/profiles/cherkoff">profiles</a>.&nbsp; No doubt all driven by the ever-growing blackhole in its search results created by Zuckerberg's empire which is vast but invisible to the Google index.&nbsp; But show me the money, right?&nbsp; Well Facebook has quietly been building annual revenues to the tune of $275m.&nbsp; Nowhere near the scale of the <a href="http://www.mercurynews.com/businessbreakingnews/ci_12157694">shekel machine</a> that is Google.&nbsp; However, as the Wired article notes, Messrs Page &amp; Brin bowled along for five years before stumbling over the Adsense pot of gold.&nbsp; And Facebook's recent <a href="http://www.telegraph.co.uk/scienceandtechnology/technology/facebook/5443191/Facebook-to-introduce-shopping-portal-payment-system.html">credit</a> system shows it is serious about innovation.&nbsp; All of which could mean a troll-free web experience, a shake-up of Search and some genuine competition for Google.&nbsp; And fewer dogs.</p><div class="feedflare">
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<category>Advertising</category>
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<category>Innovation</category>
<category>Interactive Marketing</category>
<category>Management</category>
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<category>Media</category>
<category>Modern Marketing</category>
<category>Open Source Marketing</category>
<category>PR</category>
<category>Social Software</category>
<category>Technology</category>
<category>Television</category>
<category>Web/Tech</category>

<dc:creator>James Cherkoff</dc:creator>
<pubDate>Mon, 29 Jun 2009 13:25:36 +0100</pubDate>

<feedburner:origLink>http://www.collaboratemarketing.com/modernmarketing/2009/06/facebook-knows-youre-a-dog.html</feedburner:origLink></item>
<item>
<title>The Rise Of Funny Money</title>
<link>http://feedproxy.google.com/~r/ModernMarketingBlog/~3/dtfAWs-y5mw/funny-money.html</link>
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<description>A much loved and admired uncle of mine who became very successful trading industrial optics, started his entrepreneurial career in pyjamas. Yep, that’s right – pyjamas. After the war, the government sold off vast amounts of the kit no longer...</description>
<content:encoded><![CDATA[<p><a href="http://www.collaboratemarketing.com/.a/6a00d8341c959f53ef01157023ffd6970c-pi" style="float: right;"><img  alt="Cash" class="at-xid-6a00d8341c959f53ef01157023ffd6970c " src="http://www.collaboratemarketing.com/.a/6a00d8341c959f53ef01157023ffd6970c-200wi" style="margin: 0px 0px 5px 5px; width: 150px;" title="Cash"></a>A much loved and admired uncle of mine who became very successful trading industrial optics, started his entrepreneurial career in pyjamas.&nbsp; Yep, that’s right – pyjamas.&nbsp; After the war, the government sold off vast amounts of the kit no longer required by soldiers and military personnel.&nbsp; My uncle would go to the government's auctions and buy these items to sell on in civvy street.&nbsp; After a few weeks he noticed thousands of pyjamas appearing separately as tops and bottoms.&nbsp; So he started buying up all the auction lots of either pyjama shirts or trousers for next to nothing and then waiting for the matching halves to appear.&nbsp; Obviously the reacquainted items were worth a lot more together than apart, so he could then sell them on to retailers and their thrifty post-war customers for a healthy profit.&nbsp; This was a widely told story in my family and one that seemed to illustrate the reasons for my uncle’s success.&nbsp; He had a knack of creating cash from nowhere.&nbsp; Sort of funny money I always thought to myself, while admiring my uncle's counter intuitive nouse.&nbsp; One aspect of the web that has sparked my interest in recent weeks has been the ever growing examples of such 'funny money'.&nbsp; Where significant flows of cash or profitable trading environments appear from unlikely origins.&nbsp; Part of my interest is because the web is now such a noisy place, it’s becoming increasingly difficult to sort... </p>

<p>...the wheat from the chaff.&nbsp; And, at the risk of stating the obvious, following the money is a good way to see what people are really interested in, as they vote with their wallets.&nbsp; Particularly during these challenging economic times.</p><p>Craig’s List has always struck me as a good example of funny money.&nbsp; The company is private so no one really knows how much the business makes.&nbsp; However, last week it was <a href="http://www.nytimes.com/2009/06/10/technology/internet/10craig.html?_r=1">estimated</a> that the website creates revenues of approximately $100m.&nbsp; Not bad for a company with 30 staff that continues to <a href="http://www.informationweek.com/blog/main/archives/2006/12/craigslist_flum.html;jsessionid=UNIEDCFSTCOVIQSNDLRSKH0CJUNN2JVN">infuriate</a> the traditional big bucks analysts by talking about its own lack of vision and aversion to profit maximisation.&nbsp; Ask Craig Newmark where the money comes from and he <a href="http://www.charlierose.com/view/interview/8605">says</a>, ‘listening, listening and then more listening.’&nbsp; Sucking up America’s classified advertising industry along the way didn’t hurt, but you can't question the man's contrarian views.</p><p>Another area of funny money is virtual gifting, where people pay to send tiny pieces of software to one another on social networks.&nbsp; And if you thought the reassembling of pyjamas was an unusual way to make a living then think again.&nbsp; In the world of virtual gifting almost anything goes.&nbsp; Why not send a friend a picture of a broken old shopping <a href="http://www.appdata.com/facebook/apps/index/id/32570717037">trolley</a>?&nbsp; Or a <a href="http://www.appdata.com/facebook/apps/index/id/28685208879">clip-on tie</a>?&nbsp; Or some rhubarb &amp; custard 80s Retro <a href="http://www.appdata.com/facebook/apps/index/id/14993257598">sweets</a>?&nbsp; Not real ones you understand.&nbsp; Just tiny digital images.&nbsp; But more remarkable than the randomness of the gifts is the growing value of the market that has emerged.&nbsp; As much as $50m on Facebook <a href="http://arstechnica.com/old/content/2008/11/facebook-to-expand-gift-shop-shelves-with-micropayments.ars">alone</a>.&nbsp; And a lot more <a href="http://mashable.com/2008/12/18/virtual-currency/">across</a> the web.</p><p>And then there’s Apple’s iPhone Appstore where almost 50k applications have been downloaded more than one billion times to create a <a href="http://www.techcrunch.com/2009/05/14/about-those-iphone-app-store-numbers/">market</a> that might be making Steve Jobs as much as $100m per year.&nbsp; As AppSherpa <a href="http://www.appsherpa.com/">notes</a>, 'There are currently <span class="hilight">45458</span> apps available in the iTunes store, which if you were to purchase all of them would cost <span class="hilight">$108,863.32</span>.'&nbsp; All very much funny money for the developers, even if the AppStore’s main function for Apple remains selling iPhones and iPod Touches.</p><p>But why stop there?&nbsp; The ultimate version of funny money is to create your own currency.&nbsp; Virtual currencies aren’t particularly new.&nbsp; Just think about those little Monopoly notes we have all played with at some point.&nbsp; However, when Second Life’s Linden Dollar was <a href="http://secondlife.com/statistics/economy-market.php">linked</a> to the $USD a few years ago, allowing people to trade in and out of the game with hard cash, often for virtual <a href="http://secondslog.blogspot.com/2006/03/how-to-corner-market-in-second-life.html">property,</a> a new threshold was crossed.&nbsp; Today, a healthy shadow market exists for <a href="http://en.wikipedia.org/wiki/World_of_Warcraft">World of Warcraft</a> gold, for people who can’t be bothered with all that dragon slaying and guild battling.&nbsp; Now they can get ahead by <a href="http://www.wow-cheapwowgold.com/WOW_Gold.asp?id=1">buying</a> cheap WoW currency with their credit cards.&nbsp; All of which has led to rather wonderful web pages such as <a href="http://gibreel.net/mmorates/">this</a> where real and virtual currency exchange rates sit alongside one another.&nbsp; Thai Baht anyone?&nbsp; How about <a href="http://en.wikipedia.org/wiki/Star_Wars_Galaxies">Star Wars Galaxies</a> credit then?&nbsp; Indian rupees?&nbsp; Or <a href="http://en.wikipedia.org/wiki/City_of_Heroes">City of Heroes</a> Influence maybe?</p><p>However, Second Life with its crazy sex markets and WoW with its fantasy focus have always been seen as ‘just-for-geeks’.&nbsp; Innovations and ideas that appear from such places as a result are often dismissed, whatever their value or interest.&nbsp; Which makes the recent appearance of currency systems on mainstream social networks all the more interesting.&nbsp; Facebook is just about to <a href="http://www.allfacebook.com/2009/05/facebook-gift-credits/">expand</a> its Credits system, mainly to allow it to take a share of its own booming apps market, but possibly also for <a href="http://www.insidefacebook.com/2009/05/29/facebook-turns-on-another-revenue-stream-now-you-can-pay-with-facebook/">general</a> online retail.&nbsp; While Hi5 also <a href="http://www.socialtimes.com/2009/05/hi5-rockyou-pets-game/">launched</a> its own currency, called Coins, earlier this year, but has now gone one step further by making it <a href="http://blog.opensocial.org/2009/06/hi5-launches-hi5-coins-payment-platform.html">available</a> across the web as an OpenSocial 'Virtual Currency API'.</p><p>In a recent Scoble interview, web financier Fred Wilson talking about the coming web <a href="http://www.avc.com/a_vc/2009/06/visiting-building-43.html">suggests</a> that, <em>"We
could maybe start getting accounts in these social (media) systems
that, maybe get some value, (creating) accretion from what we do in the system and allowing us to use them as accounts to move money around. Much in the
way that people already do in Second Life - people will start doing it
in Facebook.&nbsp; Which they already do in Facebook games."&nbsp;</em> Such dynamics could amount to an exchange rate between <a href="http://en.wikipedia.org/wiki/Whuffie">whuffie</a> and the $USD.&nbsp; Social currencies anyone?</p><p>A while back I <a href="http://www.collaboratemarketing.com/modernmarketing/2007/01/its_nice_in_200.html">wrote</a> that my shorthand for conversations about web-o-nomics was NICE, by which I meant that the web was creating New Infrastructure, Culture and Economics.&nbsp; More than two years on, the changes in all three areas just keep on coming.&nbsp; But having established vast new social Infrastructures (Facebook now has a <a href="http://www.networkworld.com/news/2009/060909-pakistan-is-the-6th-most.html">population</a> as big as most countries in the world), and sweeping Cultural changes, such as that signified by the Pirate Party <a href="http://news.bbc.co.uk/1/hi/technology/8089102.stm">winning</a> a seat in the European Parliament, it may be the case that Economics begins to see similar shifts.&nbsp; An explosion of Funny Money possibly?</p><p>This may all sound like a load of futuristic digital gobble-de-gook but the remarkable point is that most of the above is happening <em>today</em>.&nbsp; There will be plenty of twists along the way, many of which will leave people scratching their heads.&nbsp; But there's no doubt many unlikely opportunities will also emerge for those who are watching closely.&nbsp; Just as they did for my Uncle in those government auction rooms many years ago.</p>


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<dc:creator>James Cherkoff</dc:creator>
<pubDate>Tue, 16 Jun 2009 13:54:14 +0100</pubDate>

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<title>How Small Change Became Big Money</title>
<link>http://feedproxy.google.com/~r/ModernMarketingBlog/~3/MM-dJCyBx2g/when-my-late-mother-was-in-her-seventies-she-told-me-that-she-found-it-amazing-that-people-had-so-much-choice-when-it-compare.html</link>
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<description>About six years ago when my late mother was in her seventies she told me how amazing she found the choice that people had in the modern workplace. 'We just used to get any job we could and hold on...</description>
<content:encoded><![CDATA[<p><a href="http://www.collaboratemarketing.com/.a/6a00d8341c959f53ef01156fba4b2e970c-pi" style="float: left;"><img alt="Cash" class="at-xid-6a00d8341c959f53ef01156fba4b2e970c " src="http://www.collaboratemarketing.com/.a/6a00d8341c959f53ef01156fba4b2e970c-200wi" style="margin: 0px 15px 0px 0px; width: 150px;" title="Cash" /></a> About six years ago when my late mother was in her seventies she told me how amazing she found the choice that people had in the modern workplace.&#0160; <em>&#39;We just used to get any job we could and hold on to it for as long as possible&#39;</em>, mum remarked, <em>&#39;but you’ll see some interesting changes&#39;</em>.&#0160; <em>&#39;In new technology?&#39;</em> I suggested.&#0160; <em>&#39;Oh no, in people’s lives&#39;</em>, she said.&#0160; I was reminded of this conversation recently when a super-talented designer friend of mine described how he had taken an idea for a new iPhone application to someone he knew at a major London advertising agency – who snapped it up for a MegaBrand client.&#0160; This turned out to be a bad move.&#0160; Many months of pain followed as my buddy defended his idea from the agency strategists, brand police and finance folk.&#0160; Including a demand for a multi-thousand pound insurance policy in case the app damaged the iPhone of a hypothetical customer in an unknown corner of the world.&#0160; At the end of the process (the app in question never made it online) my friend reflected that he should have cut out the agency and just put his idea straight up onto Apple&#39;s <a href="http://www.apple.com/iphone/appstore/">AppStore</a>.&#0160; That he explained would have meant, <em>‘less pain and more money’</em>.&#0160; And he’s not alone in this view.&#0160; There are currently <a href="http://www.appsherpa.com/">41056</a> apps available in the iTunes AppStore - many the work of individuals.&#0160; Between them they&#39;ve been <a href="http://www.apple.com/itunes/billion-app-countdown/">downloaded</a> one billion times in just nine months.&#0160; Some <a href="http://www.iphonefreak.com/2009/05/releasing-a-free-iphone-app-can-be-profitable.html">estimate</a> that the average revenue from a top 100 application could run to $12k per month.&#0160; While others are thought to make a lot <a href="http://arstechnica.com/apple/news/2009/04/some-iphone-developers-still-raking-in-the-cash.ars?utm_source=microblogging&amp;utm_medium=arstch&amp;utm_term=Main%20Account&amp;utm_campaign=microblogging">more</a>.&#0160; There’s no doubt it’s an extremely competitive, quite chaotic marketplace but considering it’s not even a year old that&#39;s pretty amazing.&#0160; Other direct routes for individuals to go to market include the Facebook Platform that allows people to create products and services and distribute them to the social net’s 200 million users.&#0160; SAI recently <a href="http://www.businessinsider.com/facebook-apps-will-make-more-money-than-facbook-in-2009-2009-5">noted</a> that Facebook developers, many of which are solo agents, will collectively make about $500m this year – possibly more than Facebook itself!&#0160; And then there’s...</p>

<p>...Second Life within which people are (still) <a href="http://news.bbc.co.uk/1/hi/scotland/edinburgh_and_east/8072855.stm">creating</a> successful businesses.&#0160; </p><p>Much has been said about the economics of these new networked marketplaces where individuals can play with the big boys.&#0160; In his book Here Comes Everybody, Clay Shirky borrows the thinking of economist Ronald Coase to succinctly describe what’s happening as the result of, ‘new social tools…lowering the cost of co-ordinating group action’.&#0160; But perhaps more interesting is the effects it is having on the lives and careers of everyday people.&#0160; Yes that’s everyday people, not just the geeks who populate the AppStore or Zuckerberg’s world.</p><p>Once the online trading choice for regular folk was confined to eBay.&#0160; Now there are plenty more places to pursue an online career.&#0160; Just look at Etsy – the stylish online craft market.&#0160; The ‘Quit Your Day Job’ <a href="http://www.etsy.com/storque/search/tags/quit-your-day-job/page/1/">stories</a> on the company’s blog is a wonderful record of the way in which the networked world is providing new opportunities for people to radically change their career path.&#0160; And once again, it’s booming.&#0160; This type of flea market business or &#39;microtrading&#39; has always been thought of as small change.&#0160; But now it&#39;s big money.&#0160; $100 million worth of goods were sold on Etsy in 2008.&#0160; (Remember most of those things people have made in their kitchens, sheds or garages).&#0160; Which explains the <a href="http://www.enterprisenation.co.uk/detail/The_top_5_sites_for_selling_arts_and_crafts/2440/22.aspx">emergence</a> of other craft markets including Folksy and Dawanda.</p><p>Of course for every person who manages to create an income or career from a networked enterprise, there are many who fail.&#0160; But as Etsy <a href="http://www.etsy.com/storque/spotlight/quit-your-day-job-2revert-2877/">shows</a>, networked economics (or <a href="http://www.collaboratemarketing.com/modernmarketing/2008/10/where-are-the-m.html">cockroach</a> economics as Paul Graham says) means very low start-up and running costs.&#0160; So while failure might cost a lot in terms of time, the capital costs may be tiny, so failure needn’t result in financial disaster.</p><p>Of course, none of this means the end of large enterprises or big business.&#0160; Etsy is <a href="http://www.techcrunch.com/2009/02/01/davos-interviews-etsy-founder-robert-kalin/">generating</a> $1m a month, while on the Facebook platform there are at least a half dozen other companies in the $10 million to $50 million range.&#0160; Not exactly the FTSE-100 but very respectable for such new markets.&#0160; And as the <a href="http://www.collaboratemarketing.com/modernmarketing/2008/12/open-innovation-the-two-simple-options.html">share-and-compare</a> economy grows and transaction costs plummet, <a href="http://www.etsy.com/alchemy/">new</a> <a href="http://www.allfacebook.com/2009/05/nir-eyal-interview/">opportunities</a> will undoubtedly appear.&#0160; Who would have predicted a market for <a href="http://www.etsy.com/alchemy/request.php?id=91344">elopement announcements</a> for instance?&#0160; No doubt we will see plenty of traditional corporates moving into these new marketplaces as the revenues grow, most likely through acquisition.&#0160; As Fred Wilson <a href="http://www.avc.com/a_vc/2009/05/the-disruption-talk-1.html">notes</a> one of the disruptive outcomes of the networked economy seems to be that successful companies are smaller in terms of revenue but much more profitable, making them very attractive acquisition targets.</p><p>Once upon a time an independent operator selling handmade goods – digital or otherwise - out of their bedroom or shed would either have been thought of as an oddball or just not had access to a marketplace of any size.&#0160; However, as trust in corporate world continues to falter, the demand for flexible living grows, and the share-and-compare economy drives word-of-mouth, networked careers make a lot more sense.&#0160; Increasingly, a lot of people feel like Etsy trader <a href="http://www.etsy.com/storque/spotlight/quit-your-day-job-mewpaperarts-1903/">Alissa</a>: <em>‘Coming home at 5:30 after having my brain and creative spirit chewed on by corporate trolls all day did nothing for my productivity!’</em>.</p><p>I wonder if these were the changes my mum was referring to?</p><div class="feedflare">
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<dc:creator>James Cherkoff</dc:creator>
<pubDate>Mon, 01 Jun 2009 13:21:12 +0100</pubDate>

<feedburner:origLink>http://www.collaboratemarketing.com/modernmarketing/2009/06/when-my-late-mother-was-in-her-seventies-she-told-me-that-she-found-it-amazing-that-people-had-so-much-choice-when-it-compare.html</feedburner:origLink></item>
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<title>Book Review : 'Ignore Everybody'</title>
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<description>I first met Hugh 'Gapingvoid' MacLeod at Reboot 7.0 in 2005 (my all time favourite nethead do) and have got to know him a little since. Initially, over a couple of great conversations related to his English Cut and Stormhoek...</description>
<content:encoded><![CDATA[<p><img alt="Edges002-thumb" class="at-xid-6a00d8341c959f53ef01156fb728e0970c " src="http://www.collaboratemarketing.com/.a/6a00d8341c959f53ef01156fb728e0970c-200wi" style="margin: 0px 0px 5px 5px; width: 200px; float: right;" title="Edges002-thumb" />I first met Hugh <a href="http://www.gapingvoid.com/">&#39;Gapingvoid&#39;</a> MacLeod at <a href="http://www.flickr.com/photos/sampo/sets/436774/">Reboot 7.0</a> in 2005 (my all time favourite nethead do) and have got to know him a little since.&#0160; Initially, over a couple of great conversations related to his <a href="http://www.gapingvoid.com/Moveable_Type/archives/001755.html">English Cut</a> and <a href="http://www.gapingvoid.com/Moveable_Type/archives/002203.html">Stormhoek</a> projects; then at a fun evening watching the <a href="http://www.collaboratemarketing.com/modernmarketing/2006/09/hallam_foe_scre.html">film</a> he helped out with; on a very entertaining <a href="http://www.gapingvoid.com/Moveable_Type/archives/004245.html">trip</a> to a Microsoft bashola in Paris where we both got to <a href="http://www.collaboratemarketing.com/modernmarketing/2007/10/its-an-ad-platf.html">quiz</a> MS&#39; Grandest Fromages; and at a fine dinner with the Edelman crew last year.&#0160; And like millions of others I’ve followed his blog forever and have always admired his ability to be one step ahead of the game with concepts like the <a href="http://www.gapingvoid.com/Moveable_Type/archives/cat_the_global_microbrand.html">&#39;Global Microbrand&#39;</a> and <a href="http://www.gapingvoid.com/Moveable_Type/archives/004664.html">&#39;Personal Sovereignty&#39;</a>.&#0160; Both notions I have taken to heart in my own professional life.&#0160; So I was very happy to receive an advance copy of his new book, <a href="http://www.gapingvoid.com/Moveable_Type/archives/004975.html">Ignore Everybody</a>.&#0160; However, I thought it might all be too familiar to really enjoy.&#0160; But enjoy it I did.&#0160; It’s based on Hugh’s fantastic ‘How To Be Creative’ <a href="http://www.gapingvoid.com/Moveable_Type/archives/000876.html">manifesto</a> but could also be described as – ‘Gapingvoid’s Greatest Hits’.&#0160; It’s a very unusual mixture of business book for the networked age, observations about life and practical tips on becoming a creative professional.&#0160; All genuinely inspiring stuff with the trademark GV dark twists thrown in for good measure.&#0160; I’ve already mentioned the book to a few people in passing and have almost given them my advance copy to read.&#0160; But I’ve decided to hold onto it.&#0160; I think one day it might be a bit of a collectors&#39; item.&#0160; So go and <a href="http://www.amazon.co.uk/Ignore-Everybody-Other-Keys-Creativity/dp/159184259X">buy</a> your own!</p><div class="feedflare">
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<dc:creator>James Cherkoff</dc:creator>
<pubDate>Thu, 28 May 2009 13:17:35 +0100</pubDate>

<feedburner:origLink>http://www.collaboratemarketing.com/modernmarketing/2009/05/book-review-ignore-everybody.html</feedburner:origLink></item>
<item>
<title>Breaking The Campaign Mentality</title>
<link>http://feedproxy.google.com/~r/ModernMarketingBlog/~3/yFlFIAEV6V0/forget-campaigns-just-keep-rolling.html</link>
<guid isPermaLink="false">http://www.collaboratemarketing.com/modernmarketing/2009/05/forget-campaigns-just-keep-rolling.html</guid>
<description>Two conversations I've had with smart marketing folk summarise the problems that the marketing industry is trying to work through. Last year, a savvy executive at a global, mega-FMCG company told me, 'It used to be the case that if...</description>
<content:encoded><![CDATA[<p><a href="http://www.collaboratemarketing.com/.a/6a00d8341c959f53ef01156f9aa9b7970c-pi" style="float: left;"><img alt="Trolley" border="0" class="at-xid-6a00d8341c959f53ef01156f9aa9b7970c " src="http://www.collaboratemarketing.com/.a/6a00d8341c959f53ef01156f9aa9b7970c-pi" style="width: 170px;" title="Trolley" /></a> Two conversations I&#39;ve had with smart marketing folk summarise the problems that the marketing industry is trying to work through.&#0160; Last year, a savvy executive at a global, mega-FMCG company told me, <em>&#39;It used to be the case that if you made three good TV campaigns, you became Marketing Director.&#0160; That&#39;s not true anymore.&#39;&#0160; </em>He then expanded on the point by saying that it went beyond television.&#0160; It was just that TV was the main tool in the campaigning approach historically used by the marketing industry and that this campaign mentality was the <em>real</em> problem.&#0160; Particularly, he added, as the mega-corp at which he plied his trade was engineered around that mentality and entirely geared up to deliver massive campaigns into the marketplace.&#0160; The problem he noted was that the consumer is fed up with being hit by huge campaigns from brands that then disappear - until the next time.&#0160; Like a lot of thorny issues in the marketing industry, as it slowly grinds away from a traditional model and searches for a new one, this all sounds in theory like a load of common sense.&#0160; In reality, however, fixing it is fiendishly complicated.&#0160; As illustrated by the second conversation with a Grand Fromage at a media company who told me about the acid test he likes to keep in mind during these exciting but challenging times.&#0160; When a brand manager goes into present the marketing plan to a buyer at Tesco&#39;s, an individual who may be responsible for the majority of the brand&#39;s distribution, what&#39;s going to cut the mustard?&#0160; An ongoing, conversational marketing programme, driven by some Facebook applications and a new blog?&#0160; Or a £25m above-the-line advertising campaign?&#0160; Whilst not as simple as all that, the scenario does highlight the problems that the marketing industry faces.&#0160; On the one hand we have a smart brand owner who knows that current practice is increasingly out-of-whack with modern day life.&#0160; On the other, a forward-thinking media man who knows that, at least in the FMCG world where the right space in the right stores is critical to the bottom line, innovation isn&#39;t *that* welcome.&#0160; Tricky, eh?</p><div class="feedflare">
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<dc:creator>James Cherkoff</dc:creator>
<pubDate>Mon, 18 May 2009 13:23:08 +0100</pubDate>

<feedburner:origLink>http://www.collaboratemarketing.com/modernmarketing/2009/05/forget-campaigns-just-keep-rolling.html</feedburner:origLink></item>
<item>
<title>Open Data And The Dangers Of Moats</title>
<link>http://feedproxy.google.com/~r/ModernMarketingBlog/~3/VRHRY1RUU10/open-data-moats-and-swimming-pools.html</link>
<guid isPermaLink="false">http://www.collaboratemarketing.com/modernmarketing/2009/05/open-data-moats-and-swimming-pools.html</guid>
<description>As all studious web watchers know, the next wave of internet innovation has been brewing for some time, as massive amounts of data has been pumped onto the web and made available for people to share-and-compare, play with and link...</description>
<content:encoded><![CDATA[<p><a href="http://www.collaboratemarketing.com/.a/6a00d8341c959f53ef01156f8b7a87970c-pi" style="float: right;"><img alt="Out-of-date" class="at-xid-6a00d8341c959f53ef01156f8b7a87970c " src="http://www.collaboratemarketing.com/.a/6a00d8341c959f53ef01156f8b7a87970c-200wi" style="margin: 0px 0px 5px 5px; width: 155px;" title="Out-of-date" /></a> As all studious web watchers know, the next wave of internet innovation has been brewing for some time, as massive amounts of data has been pumped onto the web and made available for people to <a href="http://www.collaboratemarketing.com/modernmarketing/2008/12/open-innovation-the-two-simple-options.html">share-and-compare</a>, play with and link to.&#0160; Yes, <a href="http://www.plasticbag.org/files/native/">prepare</a> yourselves people, <a href="http://linkeddata.org/">The Web Of Data</a> is on the way.&#0160; A world in which <a href="http://www.amee.com/">databases</a> sit out on the web instead of behind firewalls, allowing new <a href="http://www.programmableweb.com/mashups/directory/1?sort=date">powerful</a> <a href="http://www.guardian.co.uk/open-platform">styles</a> of collaboration.&#0160; For corporations that have built competitive advantage around IP and black box business models the idea of <a href="http://www.readwriteweb.com/archives/linked_data_is_blooming_why_you_should_care.php">data being open</a> on the web is, to say the least, a bit scary.&#0160; However, in reality, it&#39;s just the next step along the journey that the web is inviting the world to take.&#0160; Initially, the notion of sharing documents on the web seemed unwise, then opening up personal information on social networks appeared risky.&#0160; But both have quickly become the <a href="http://www.flickr.com/photos/hmtreasury/3359074571/">norm</a>, and of course are made up of data.&#0160; So this next evolution is just more of the same.&#0160; None of which will stop the corporate fear rising however.&#0160; In the same way that strange ideas emerged about the dangers of sharing company information using simple social media tools, peculiar fears will surface at the prospect of sharing databases that have previously been held under lock, key and firewall.&#0160; In fact, many of these fears are based on misconceptions and misguided analysis.&#0160; For instance, in the corporate world ‘open’ is often translated as ‘anarchic’.&#0160; Despite the fact that, as with blogs and social networks, there is plenty of control built into new &#39;open&#39; systems.&#0160; For example, if you don&#39;t want the crazies to...</p><p>
</p>
<p>...muck up your corporate blog, just moderate them out.&#0160; And the same is true of open data.&#0160; The <a href="http://blogs.guardian.co.uk/digitalcontent/category/the_nutshell/">use of APIs</a> allows streams of data to be shared in ways that contribute positively to influential web culture - without fear of the walls tumbling down.&#0160; It&#39;s not a question of forgetting everything you know and leaving the keys to your company&#39;s safe hanging in reception.</p><p>As Tim Berners-Lee <a href="http://www.internetnews.com/dev-news/article.php/3753646">puts</a> it: <em>&#39;This doesn&#39;t mean all data should and will be free -- you decide what&#39;s
open and in the public realm and what stays behind a firewall. But the decision not to trade data should be because you
don&#39;t want to, and not because your
data just doesn&#39;t understand the other party&#39;s.&#39;</em></p><p>As ever, the crucial exercise is the application of strategy to work effectively with the cultural forces that open data will unleash.&#0160; However challenging some of those forces may feel.&#0160; Because, not surprisingly, a failure to pay attention to the open culture in which your customers are increasingly immersed, eventually makes you look out-of-touch.&#0160; Which creates opportunities for others to introduce themselves.</p><p>Just think about the way in which the music industry focused on the technology, ignored the culture and in doing so relinquished control of most of its distribution system to a third <a href="http://www.collaboratemarketing.com/modernmarketing/2007/10/if-anyone-doubt.html">party</a>.&#0160; However, despite such powerful warning signs, making the case for engaging with the open participative culture being driven by today’s web - within some corporate walls - remains difficult.</p><p>In the UK, the current MPs&#39; expenses splurge-of-shame is a devastating example of a powerful, influential organisation being badly damaged by insisting on the maintenance of black box systems that are suddenly levered open and laid bare to the world.&#0160; The splendid Douglas Galbi, <a href="http://purplemotes.net/2009/05/10/robert-j-coen-advertising-data-hero/">writing</a> about open data in a different context, states the case in a way that rings strangely true as the Daily Telegraph <a href="http://www.telegraph.co.uk/news/newstopics/mps-expenses/">opens</a> the window on a musty Parliament and its reluctance to share:</p><p><em>&quot;One can easily imagine business reasons for not making data public.&#0160; Data costs money to collect and maintain.&#0160; Others shouldn&#39;t be able to get it for free.&#0160; Selling limited access to data can serve as a source of business revenue.&#0160; Making data public might reveal some information that would be better not to reveal.&#0160; If others gain access to the data, they might figure out how to compete more effectively with your business.&#0160; Fear, uncertainty, and doubt can prompt organizations to do nothing, say nothing, share nothing.</em></p><p><em>Making data public can be a good business practice.&#0160; Making data public enhances the credibility of data through widespread, independent review of it.&#0160; Making data public can raise an organization&#39;s business profile and foster its association with valuable knowledge.&#0160;&#0160; Making data public can lead to further development of an industry.&#0160; Making data public contributes to the stock of public knowledge that will endure and grow forever.&#0160; That&#39;s a noble project in which everyone can and should play a part.&quot;</em></p><p>Indeed.&#0160; Corporations and organisations that do not engage with the culture that is being driven by the open web may not find themselves exposed quite as <a href="http://www.telegraph.co.uk/news/newstopics/mps-expenses/5310069/MPs-expenses-Clearing-the-moat-at-Douglas-Hoggs-manor.html">brutally</a> as Lord Hogg (I know) whose tax-payer funded, moat-cleaning activities have left UK voters aghast.&#0160; However, they do run the risk of becoming trapped in corporate towers, behind company moats, as people stare back at them and wonder why it is they don&#39;t want to share.<em><br /></em></p><div class="feedflare">
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<dc:creator>James Cherkoff</dc:creator>
<pubDate>Tue, 12 May 2009 14:27:18 +0100</pubDate>

<feedburner:origLink>http://www.collaboratemarketing.com/modernmarketing/2009/05/open-data-moats-and-swimming-pools.html</feedburner:origLink></item>
<item>
<title>Buffett On Newspapers</title>
<link>http://feedproxy.google.com/~r/ModernMarketingBlog/~3/xTxfGhfPExY/buffett-on-newspapers.html</link>
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<description>'If Mr Guttenburg had come up with the internet instead of Movable Type back in the late 15th Century and for 400 years we had used the internet for news and all types of entertainment and all kinds of everything...</description>
<content:encoded><![CDATA[<p><em><span style="text-decoration: underline;"><a href="http://www.collaboratemarketing.com/.a/6a00d8341c959f53ef01156f7ca0d4970c-pi" style="float: left;"><img alt="Warrenbuffett1" class="at-xid-6a00d8341c959f53ef01156f7ca0d4970c " src="http://www.collaboratemarketing.com/.a/6a00d8341c959f53ef01156f7ca0d4970c-200wi" style="margin: 0px 10px 5px 0px; width: 180px;" title="Warrenbuffett1" /></a> </span>&#39;If Mr Guttenburg had come up with the internet instead of Movable Type back in the late 15th Century and for 400 years we had used the internet for news and all types of entertainment and all kinds of everything else, and I came along one day and said I had got this wonderful idea, we are going to chop down some trees up in Canada and ship them to a paper mill which will cost us a fortune to run through and deliver newsprint, and then we&#39;ll ship that down to some newspaper and we&#39;ll have a whole bunch of people staying up all night writing up things and then we&#39;ll send a bunch of kids out the next day all over town delivering this thing, and we are going to really wipe out the internet with thing - it ain&#39;t going to happen.&#39;&#0160;</em> Warren Buffett talking on CNBC. (<a href="http://www.businessinsider.com/henry-blodget-buffett-on-newspapers-2009-5">via</a> SAI).</p><div class="feedflare">
<a href="http://feeds.feedburner.com/~ff/ModernMarketingBlog?a=xTxfGhfPExY:QopvCi0peek:V_sGLiPBpWU"><img src="http://feeds.feedburner.com/~ff/ModernMarketingBlog?i=xTxfGhfPExY:QopvCi0peek:V_sGLiPBpWU" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/ModernMarketingBlog?a=xTxfGhfPExY:QopvCi0peek:7Q72WNTAKBA"><img src="http://feeds.feedburner.com/~ff/ModernMarketingBlog?d=7Q72WNTAKBA" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/ModernMarketingBlog?a=xTxfGhfPExY:QopvCi0peek:yIl2AUoC8zA"><img src="http://feeds.feedburner.com/~ff/ModernMarketingBlog?d=yIl2AUoC8zA" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/ModernMarketingBlog?a=xTxfGhfPExY:QopvCi0peek:qj6IDK7rITs"><img src="http://feeds.feedburner.com/~ff/ModernMarketingBlog?d=qj6IDK7rITs" border="0"></img></a>
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<dc:creator>James Cherkoff</dc:creator>
<pubDate>Wed, 06 May 2009 17:02:36 +0100</pubDate>

<feedburner:origLink>http://www.collaboratemarketing.com/modernmarketing/2009/05/buffett-on-newspapers.html</feedburner:origLink></item>
<item>
<title>Can The Big Egos Please Leave The Building</title>
<link>http://feedproxy.google.com/~r/ModernMarketingBlog/~3/2tlgD28-htM/can-big-egos-now-leave-the-building.html</link>
<guid isPermaLink="false">http://www.collaboratemarketing.com/modernmarketing/2009/04/can-big-egos-now-leave-the-building.html</guid>
<description>Most marketing agencies have a few big egos knocking around, often in the creative department. Frequently the belief is that such individuals are required to come up with the Big Ideas that clients love so much - the brand propositions...</description>
<content:encoded><![CDATA[<p><a href="http://www.collaboratemarketing.com/.a/6a00d8341c959f53ef011570565180970b-pi" style="float: right;"><img alt="Ego" class="at-xid-6a00d8341c959f53ef011570565180970b " src="http://www.collaboratemarketing.com/.a/6a00d8341c959f53ef011570565180970b-200wi" style="margin: 0px 0px 5px 5px; width: 175px;" title="Ego" /></a>Most marketing agencies have a few big egos knocking around, often in the creative department.&#0160; Frequently the belief is that such individuals are required to come up with the Big Ideas that clients love so much - the brand propositions that everyone in a company can convene around and CEOs can sink the big bucks into.&#0160; Sometimes these individuals are able to get away with *ahem* unusual behaviour because it is excused as the flip side of their Big Thinking.&#0160; However, this breed may well be coming to the end of its life-cycle.&#0160; Why?&#0160; As marketing communications become more about pull than push, community over control, peer power not promotion, the personalities involved will reflect that.&#0160; Skillful community managers tend to be thoughtful folk - and good listeners to boot.&#0160; They are blessed with a natural curiosity about people and an ability to promote the views of others.&#0160; Or in other words, a mental make-up that is diametrically opposed to that of your typical Creative Director.&#0160; Take Craig Newmark for example, founder of <a href="http://london.craigslist.co.uk/">craigslist</a> and one of the world&#39;s most successful online community managers.&#0160; He has built a <em>&#39;community service&#39;</em> that covers 570 cities in 50 countries and serves twenty billion page impressions a month.&#0160; However, despite being one of the web world&#39;s real superheroes, Newmark is best known for his modest <a href="http://www.charlierose.com/view/interview/8605">profile</a>, including a job title that remains, &#39;Customer Service Representative&#39;.&#0160; Indeed, the idea of a Big Idea seems to be entirely irrelevant to Newmark who says his online empire was built <a href="http://www.wired.com/epicenter/2007/06/no_vision_whats">with</a>, <em>&#39;no vision whatsoever&#39;</em>, and that it&#39;s, <em>&#39;all about listening and then listening some more&#39;</em>.&#0160; His focus was purely to build a, <em>&#39;culture of trust&#39;</em>.&#0160; Which, of course, all makes a lot of sense.&#0160; It&#39;s perfectly evident that people would want to join a community based on Newmark&#39;s guiding principles of, <em>&#39;giving people a break&#39;</em> and, <em>&#39;treating others as you want to be treated&#39;</em>.&#0160; Compare this to communities driven by the brand-as-hero school:&#0160; my favourite example of which remains Wal-Mart&#39;s short-lived community site, The Hub.&#0160; The network launched with a range of fun tools for customers to play with, including an invite to create a list of the things they would like to buy at, er, Walmart.&#0160; It was the online equivalent of an ego-maniacal CD - <em>&#39;</em>Enough about me - how do <em>you</em> like my hair?&#39;<em>.</em>&#0160; So next time you are with a Big Thinker who is being &#39;difficult&#39;, just relax and let them talk.&#0160; Take heart in the fact that the world has heard everything they have to say.&#0160; And is just about to switch them off.</p><div class="feedflare">
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<dc:creator>James Cherkoff</dc:creator>
<pubDate>Tue, 28 Apr 2009 09:00:53 +0100</pubDate>

<feedburner:origLink>http://www.collaboratemarketing.com/modernmarketing/2009/04/can-big-egos-now-leave-the-building.html</feedburner:origLink></item>
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<title>Scary Signals</title>
<link>http://feedproxy.google.com/~r/ModernMarketingBlog/~3/lk7XQzbWxck/scary-signals.html</link>
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<description>'P2P is a demand signal from the market,' says Cory Doctorow. If that's the case, what are we to make of The Pirate Bay conviction last week? For those who don't know, Pirate Bay is one of the world's largest...</description>
<content:encoded><![CDATA[<p><em><a href="http://www.collaboratemarketing.com/.a/6a00d8341c959f53ef0115702ed22c970b-pi" style="float: left;"><img alt="PIRATE1" class="at-xid-6a00d8341c959f53ef0115702ed22c970b " src="http://www.collaboratemarketing.com/.a/6a00d8341c959f53ef0115702ed22c970b-200wi" style="margin: 0px 10px 0px 0px; width: 125px;" title="PIRATE1" /></a> &#39;P2P is a demand signal from the market,&#39;</em> says Cory Doctorow.&#0160; If that&#39;s the case, what are we to make of The Pirate Bay <a href="http://networks.silicon.com/webwatch/0,39024667,39421934,00.htm">conviction</a> last week?&#0160; For those who don&#39;t know, Pirate Bay is one of the world&#39;s largest Bittorrent search engines.&#0160; It allows people to search through the gazillions of TV shows, films and other entertainment that sit on the web.&#0160; This content is broken up into tiny parts and stored across distributed networks of computers, until someone makes a viewing request at which point Bittorrent or another P2P technology will draw the pieces together and put them back in the right order, ready to watch as a film or TV show.&#0160; The problem, of course, is that this distribution method is not sanctioned by the people who make and own the content, most of which appears without any advertising.&#0160; That&#39;s the advertising that pays the wages of the people who make the films and TV shows in the first place.&#0160; In the Pirate Bay case these good folk were represented by the <a href="http://en.wikipedia.org/wiki/IFPI">IFPI</a> (aka Hollywood).&#0160; So why does the world&#39;s entertainment industry persist with legal recourse, instead of listening to the &#39;demand signals&#39; being sent to them through P2P?&#0160; The main reason is that P2P file-sharers have been seen as people who steal valuable IP. They must, therefore, be treated as thieves.&#0160; But that&#39;s misreading the signals.&#0160; The real driving force behind the growth of P2P is that it&#39;s convenient and gives people what they want, when they want it.&#0160; What if you don&#39;t want to wait a week to see the next episode of 24?&#0160; Or maybe a friend abroad has told you about a great new movie and you want to see it now so you can discuss it?&#0160; And, vitally, P2P is also a way for regular folk to distribute their own content and pursue the rock <a href="http://www.collaboratemarketing.com/modernmarketing/2008/10/who-needs-a-lab.html">star</a> <a href="http://www.collaboratemarketing.com/modernmarketing/2008/04/people-care-abo.html">dream</a>.&#0160; Furthermore, with one third of all broadband users worldwide admitting they use P2P there&#39;s a massive network <a href="http://www.collaboratemarketing.com/modernmarketing/2007/02/for_geeks_and_e.html">effect</a> in place.&#0160; One that the entertainment industry will probably never be able to reverse.&#0160; However, the truth is that all of these signals are just too <a href="http://www.collaboratemarketing.com/modernmarketing/2007/11/we-need-to-prot.html">terrifying</a> for people in the industry to listen to.&#0160; As Mark <a href="http://herd.typepad.com/herd_the_hidden_truth_abo/2009/04/digital-britain-afterthoughts.html">notes</a> about the latest Digital Britian <a href="http://www.bbc.co.uk/blogs/technology/2009/04/digital_britain_who_foots_the.html">bashola</a>, many executives in the entertainment industry and beyond, <em>&#39;are paid to keep the current model going and just don&#39;t want to see the
digital technology as anything but a means to turbo-charge the current
model. It&#39;s just too scary to contemplate anything else.&#39;</em>&#0160; And this is why Pirate Bay is just one part of the massive bout of <a href="http://en.wikipedia.org/wiki/Creative_destruction">creative destruction</a> occuring in our time.&#0160; After all, there are plenty of others perfectly happy to <a href="http://www.collaboratemarketing.com/modernmarketing/2008/07/tvs-present-wor.html">listen</a> to the <a href="http://www.collaboratemarketing.com/modernmarketing/2007/10/if-anyone-doubt.html">market</a> <a href="http://blog.wired.com/business/2009/04/why-file-sharin.html">signals</a> if the uncumbents are too <a href="http://www.collaboratemarketing.com/modernmarketing/2007/10/apple-has-destr.html">scared</a>.&#0160; And despite this court case, Pirate Bay and <a href="http://www.collaboratemarketing.com/modernmarketing/2007/06/mininova_hits_2.html">others</a> like it just keep on rolling, allowing people to create personal media <a href="http://www.collaboratemarketing.com/modernmarketing/2009/01/have-you-seen-this.html">platforms</a> and services of their own design.&#0160; As Doc Searls <a href="http://www.searls.com/doc/os2/docchapter.html">says</a>, <em>&#39;in networked economies the demand side supplies itself&#39;.</em></p><div class="feedflare">
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<category>Advertising</category>
<category>Business</category>
<category>Creative Commons</category>
<category>Film</category>
<category>Finance</category>
<category>Games</category>
<category>Innovation</category>
<category>Interactive Marketing</category>
<category>Management</category>
<category>Marketing</category>
<category>Media</category>
<category>Modern Marketing</category>
<category>P2P</category>
<category>software</category>
<category>Technology</category>
<category>Television</category>
<category>Web/Tech</category>

<dc:creator>James Cherkoff</dc:creator>
<pubDate>Mon, 20 Apr 2009 11:08:15 +0100</pubDate>

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