Nalpeiron - Software licensing, activation and anti-piracy blog

Nalpeiron launches first Hosted Licensing SLA

Jon Gillespie-Brown — Wed, 18 Jan 2012 19:04:50 +0000

Nalpeiron has always been a pioneer, launching the first hosted licensing platform in 2005 and fresh for 2012 Nalpeiron is building on it’s reputation for a high quality, stable and scalable platform with the first industry SLA.

Nalpeiron Uptime Service Level Agreement

You want a service that’s reliable, but how do you know who to trust?

Nalpeiron guarantees a 99.9% uptime service level agreement (SLA) on Nalpeiron Hosted Professional Plus and Enterprise Edition accounts. That’s the equivalent of less than 1.5 minutes a day of Downtime Guaranteed!

If at any time your account experiences downtime relating to our servers or network in excess of our SLA, you are entitled to a service credit or to terminate the service.

As the World’s leading Hosted Licensing Service, we understand the meaning of "mission critical" and our customers can attest to our ability to operate as both a reliable service as well as remaining affordable.

Software Licensing and Software Piracy Website Launches to Report on the Industry

Nalpeiron launches Priority Support for Enterprise clients

Jon Gillespie-Brown — Mon, 19 Dec 2011 19:08:00 +0000

At Nalpeiron we pride ourselves on the quality of our technical support.

We put a huge amount of effort into our support operation to ensure that our customers can get the help they need.

We run our support service in a very fair “first come first served” basis. Users submit issues onto our support system and our support team answers them in the order they come in. We never prioritize customers on name or size. This model works very well for the vast majority of our customers.

As Nalpeiron has grown we have got an increasing number of customers who need prioritized support. These customers often have needs linked to a deadline and require extra attention to help solve any problems. Our standard support model does not cater for these customers as well as we would like. To help them, we introduced Priority Support.

Priority Support Benefits

Priority support builds on our existing support service but gives PRO plus and Enterprise edition users access to the following benefits.

• 12 hour guaranteed initial response time during weekdays.
• High availability, there when you need us.
• Post your issues knowing that they are at the top of the queue.
• Issue escalation to product development teams.
• Access to the developers who build our products.
• Hotfixes delivered to address your issues.
• Product updates to fix issues outside the normal release schedule.
• One Priority Support

— SPECIAL PRICE ANNOUNCEMENT —

Jon Gillespie-Brown — Thu, 28 Jul 2011 18:48:20 +0000

As from July 2011 Nalpeiron has new Customer pricing and special deals on 2/3 year subscriptions to our products!

These price reductions over previous pricing offer several benefits to our Customers:

-Lower costs, saving 15/20% for 2/3 year deals and way more than the older pricing.
-Fixed pricing for up to 3 years
-Security and peace of mind – avoiding price increases for years

Any customer can take advantage of these price reductions for multi-year commitments, even if you have renewed recently, as we will allow you to upgrade from any one year subscription to a multi-year even mid-term.

Contact us or call us at 888 800 8818 for more details, or simply go to the dashboard and upgrade your existing product subscription now – more details on buying: www.nalpeiron.com/buy/

Nalpeiron releases new corporate site

Jon Gillespie-Brown — Tue, 19 Jul 2011 22:15:51 +0000

Newly designed website is released, offering faster access to information and more details about the features and benefits of our ISV and Enterprise line of hosted and on-premise solutions.

Nalpeiron releases OSX Lion Support

Nalpeiron releases OSX Lion Support

Jon Gillespie-Brown — Thu, 14 Jul 2011 23:41:49 +0000

Nalpeiron releases OS X Lion Support, with coverage for Mac OSX 10.4 onwards allowing for robust and easy to use activation for all Apple developers.

This release is authorized for use with the latest OS X release from Apple and ensures compatibility. This is an Intel x86/64 compatible architecture version.

No need to release your products through the Apple store, use Nalpeiron and save on licensing costs, piracy and have a great deal more flexibility than using a one size fits all wrapper from Apple that gets cracked in hours! Or do both, Nalpeiron gives you the flexibility to publish where you want without restrictions but with full support to secure trials, automated marketing tools to drive conversions along with business model flexibility – all for a fixed cost from our pay as you go model for ISVs.

Nalpeiron releases new corporate site

Nalpeiron wins another big customer: Fujitsu

Jon Gillespie-Brown — Sat, 09 Jul 2011 00:11:32 +0000

After months of rigorous testing Fujitsu’s software group chooses Nalpeiron as it’s Software Licensing vendor, goes with a hosted solution.

We will report more on the benefits that have accrued to one of the Worlds largest IT players in a longer release.

Fujitsu is a leading provider of ICT-based business solutions for the global marketplace. With approximately 172,000 employees supporting customers in 70 countries, Fujitsu combines a worldwide corps of systems and services experts with highly reliable computing and communications products and advanced microelectronics to deliver added value to customers. Headquartered in Tokyo, Fujitsu Limited (TSE:6702) reported consolidated revenues of 4.5 trillion yen (US$55 billion) for the fiscal year ended March 31, 2011.

Nalpeiron is hiring again! Inside Software sales OTE $120K uncapped

Jon Gillespie-Brown — Fri, 01 Jul 2011 23:55:36 +0000

Inside Software sales OTE $120K uncapped

Job Description:
Enjoy working in a fast paced, growing company? Do you have a passion for selling? If so, then we are looking for you!

The candidate will preferably have experience selling software to ISVs, SAAS/Online solutions OR will have TECHNOLOGY/SOFTWARE sales experience.

This is a unique opportunity to be part of a rapidly growing team. The sales process is technical and requires a background in software to be successful. Nalpeiron is looking for an ambitious individual(s) with the ability to identify and pre-qualify business. The ideal person is a self starter and hungry to prove their potential. We want a proactive individual who isn’t afraid to dive in head first and acquire new business via the phone.

If you’re a talented, creative and high-energy person, we want you on the Nalpeiron team!

Why work here? Nalpeiron is a fun, dynamic, fast-growing company. We have a team of smart, motivated contributors who love to roll up their sleeves. If you’d like to help build innovative technology and a great company, we’d like to hear from you.

Please refer to our LinkedIn page for career openings:

Software Licensing and Software Piracy Website Launches to Report on the Industry

Jon Gillespie-Brown — Tue, 29 Sep 2009 14:19:05 +0000

A Place for Software Developers to Learn about Software Licensing

Nalpeiron, the worlds leading Hosted Software Licensing and Software Copy Protection platform, today introduced www.softwarelicensing.tv: a website dedicated to covering “both sides” of the software license management industry.

The website covers news, views and reports about the consequences of software piracy along with the industry of developing and using software copy protection and licensing technology.

“The developers and users of software license management are totally underserved by current reporting and related website resources – this new website is step forward in bringing useful, detailed and unbiased information on the topic of Software License Management to the market,” said Jon Gillespie-Brown, founder and CEO of Nalpeiron, and publisher of www.softwarelicensing.tv.

“The tone of this new site will be objective – we are encouraging the participation of various thought-leaders in our category to collectively provide a balanced and useful commentary that our visitors will appreciate.”

Software developers and publishers looking for the views, news, challenges and results of using software licensing technology will be able to get much more useful and detailed information than ever before.

The site includes videos, podcasts and articles that cover the core questions that application developers ask every day, but find little useful content on the Internet to help them make tough decisions about how to protect their software.

The website will include a section entitled ISV Viewpoints, which will include podcasts and videos with CxO-level executives within software developers and their experiences choosing, using and living with licensing technologies. Softwarelicensing.tv will also include featured articles from other industry players with the latest on what they are doing to control their IP and combat piracy.

Another section called Vendor Updates keeps readers up to date with the latest technology in the market. Finally, a detailed knowledgebase of articles and FAQs about the industry will be presented, along with the latest software licensing and piracy news from around the world. Being able to listen to and review what their peers are doing and how that has affected their businesses will be invaluable in educating and informing CTOs and CEOs of software businesses worldwide.

The press tend to present a limited viewpoint when it comes to reporting about DRM and related technologies, mostly reporting the complaints of users about the restrictions, rather than discussing the important needs of the software community that is weathering the financial problems on top of rampant piracy.

“It’s time for more detailed reporting and discussion on our niche so the industry can make better and more informed decisions about software licensing. This website is an inventive step toward that goal,” said Mr. Gillespie-Brown. “We are happy to contribute to a useful dialogue about our industry, and we hope this inspires a spirit of openness and collaboration that will ultimately benefit the entire industry.”

Nalpeiron Strengthens Market Position Despite Economic Downturn

Jon Gillespie-Brown — Wed, 02 Sep 2009 20:08:00 +0000

Expects 2009 Revenue to Triple that of 2008

September 1, 2009 – Palo Alto, CALIF – Nalpeiron, the world’s leading Hosted Licensing and Software Copy Protection platform, today announced its continued growth and expansion following another record breaking year to-date. Thus far in 2009, Nalpeiron has helped more than 1,000 independent software vendors (ISV’s) to outsource their application licensing infrastructure. Among those 1,000+ customers are some marquee names within the technology industry, including Thomson Reuters, Symantec, Asyst and Texas Instruments.

Coming off the recent introduction of the sixth version of Nalpeiron’s Hosted Licensing Platform that enables ISV’s to save costs and drive new revenues essential in today’s economic environment, the company’s growth has continued domestically as well as internationally. Nalpeiron’s most recent global expansion includes growth in Europe with the establishment of a German sales presence.

"Nalpeiron’s adoption of a hosted SaaS-type approach in a market dominated by older technology and stagnant growth is the primary driver of this excellent performance," said Jon Gillespie-Brown, Nalpeiron’s founder and CEO. “Today’s software ISV’s need solutions that enable them to focus on their core business and to easily and quickly outsource non-core activities like software license management. We give our customers an effective way to reduce operational costs, while driving new sources of revenue."

Nalpeiron offers ISVs the ability to drive down costs, increase sales and re-capture lost revenues due to casual piracy – all with an "out of the box" solution that can be up and running in 24 hours. In addition, Nalpeiron’s customers can leverage extensive trial marketing and piracy tracking technologies to drive instant sales growth and maximize potential revenue streams.

"This is a very powerful and compelling value proposition for Software CEO’s and one that can lead to near instant ROI and a "bump" in revenues just when it’s needed in a down economy." Gillespie-Brown continued.

These benefits along with enabling customers of rival technologies such as FlexLM to switch painlessly to a lower cost, more feature-rich outsourced solution, has convinced some of the world’s largest software publishers to make the change. This is particularly true when it comes time to renew the costly fees paid to these vendors which can be cut in half by moving to Nalpeiron.

Nalpeiron’s growth and expansion is set to continue as the company prepares to release a number of new products including a technology to allow users of Aladdin and SafeNet dongles to switch to low-cost flash drives instead, saving 75% of the cost and adding greater benefits to the end user.

About Nalpeiron

Nalpeiron makes it easy and affordable to build licensing capabilities into Windows and Mac software. We do this by giving developers a straight-forward licensing software development kit (SDK) which connects to a web-based licensing "server farm." Developers add a few snippets of code to their application, include a Nalpeiron "licensing .DLL" with their product, and ship their product. The result is software that is licensed and protected the way you need it to be. Unlike all the other software licensing providers, Nalpeiron provides this as an on-demand web service, with low up-front costs and a pay-as-you-go licensing model. For more information, please visit http://www.nalpeiron.com/info/

Pirates cost software industry $50 billion in 2008

Jon Gillespie-Brown — Thu, 14 May 2009 00:00:04 +0000

A fifth of PC software in the United States is pirated and the worldwide cost of piracy topped $50bn for the first time, says the annual report from IDC and the Business Software Alliance (BSA). Despite US piracy running at just 20%, market size means megabuck losses – over $9 billion in 2008.

The worldwide PC software piracy rate rose for the second year in a row, from 38 percent to 41 percent, because PC shipments grew fastest in high-piracy countries such as China and India, overwhelming progress elsewhere.

While emerging economies account for 45 percent of the global PC hardware market, they account for less than 20 percent of the PC software market. If the emerging economies’ PC software share were the same as it is for PC hardware, the software market would grow by $40 billion a year. Lowering global piracy by just one point a year would add $20 billion in stimulus to the IT industry, says the report.

The monetary value of unlicensed software broke the $50 billion level for the first time. Worldwide losses grew by 11 percent to $53.0 billion in non-adjusted dollars, although half of that growth was the result of the falling U.S. dollar. Excluding the effect of exchange rates, losses grew by 5 percent to $50.2 billion. This compares to a legitimate PC software market of $88 billion in 2008, and a personal computer market of $244 billion.

“We are continuing to make progress against PC software piracy in many countries, which helps people working in the U.S.-led global software industry. That’s the good news,” said BSA President and CEO Robert Holleyman.

“The bad news is that PC software piracy remains so prevalent in the United States and all over the world,” he added. “It undermines local IT service firms, gives illegal software users an unfair advantage in business, and spreads security risks. We should not and cannot tolerate a $9 billion hit on the software industry at a time of economic stress.”

The lowest-piracy countries are the United States, Japan, New Zealand, and Luxembourg, all near 20 percent. The highest-piracy countries are Armenia, Bangladesh, Georgia, and Zimbabwe, all over 90 percent.

The highest-piracy regions are Central/Eastern Europe (67 percent) and Latin America (65 percent). The lowest regions are North America (21 percent) and the European Union (35 percent).