Email Etiquette Tips and Proper Practices

E-mail Sent to Wrong Person!

This week I received several panicked e-mailers asking my advice and help as to what they should do being they had sent e-mails to the wrong person. “Can I get the e-mail back?” Nope. One was typing about the “wrong person” in a not too kind manner to another friend and inadvertently copied the “wrong [...] No related posts.

You Are Bold When You Bold Your E-mail

No doubt about it if you make the extra effort to bold select text in e-mail you are being bold! Don’t underestimate how bolding certain words or sentences can make an otherwise benign statement one with emphasis. To bold only certain terms or phrases certainly makes a point of making a point. Then, if you [...] No related posts.

No E-mail Etiquette Training?

I read a recent study that reflected over 50% of businesses still do not offer any sort of E-mail Etiquette Training! No wonder so many employees, customer service reps and business owners themselves seem to not realize the importance of proper practices. At the same time, we as consumers need to brush up on these [...] You may also be interested in:

E-mail Etiquette and Web Site Forms Probably several times each day, I get an inquiry through...
10 E-mail Etiquette Resolutions for 2010 [Updated for 2010] It’s that time of year — time...
Asking for Help Via E-mail Technology can frustrate even the most experienced of us. Whether...

E-mail Tip: Avoid Spammy Subject: Fields

Based on this week’s legit e-mail that ended up in my Junk/Trash box, I thought it would be a good idea to offer you these Subject: field tips to help avoid looking spammy. ISP and networks across the Internet have spam filters and flags that look for certain criteria in an e-mail to give it [...] You may also be interested in:

Is Your E-mail Spammy? If you are not sure if your e-mail is spammy...
The Subject is the Subject We all scan our inboxes looking to the Subject: field...
How to Check Your E-mail’s Spamminess Being I’ve posted recently about how your e-mail can be...

E-mail Response Time Matters!

What is the rule for how fast you should be responding to e-mails? The short answer: As soon as you can. The long answer: It is obvious that some e-mails will be more important to you than others. It also is clear that we only have so much time in a day and there will [...] No related posts.

What is an E-mail Whitelist?

With all the spam and junk mail making its way into our inboxes, ISPs and software companies have come up with lists of criteria, formats, red flags. IPs and addresses commonly used by spammers that then cause those addresses to be automatically blocked. Your “whitelist” is the list of e-mail contacts you want to receive [...] You may also be interested in:

When Spam Confirmation E-mails Suck Spam is the bane of all who are online —...
When Not to Add to Your Mailing List Whether it be personal or business oriented, your mailing list...
Forwarding E-mails and Hurt Feelings Almost every day I get e-mails from concerned Netizens all...