tag:blogger.com,1999:blog-284817232024-10-25T16:39:34.707+05:30A collection of topics that I am passionate about or concerned about or just are etched in my memories.Anonymoushttp://www.blogger.com/profile/06238114799146356680noreply@blogger.comBlogger23125tag:blogger.com,1999:blog-28481723.post-75884912705516777592014-10-09T15:20:00.000+05:302014-10-09T15:20:15.428+05:30

Thought of again linking my other back to a central place. So here is my blog on the five steps for brands to adopt social customer support Five Steps for Effective Social Customer Care

Anonymoushttp://www.blogger.com/profile/06238114799146356680noreply@blogger.com0tag:blogger.com,1999:blog-28481723.post-25994805323343094002011-11-21T22:58:00.000+05:302011-11-21T22:58:22.606+05:30

Hello...check out my latest blog on Infosys portal. Recently group-buying has created lot of buzz in the VC circuits and otherwise. Tried to look at it from practitioner's viewpoint. 

Anonymoushttp://www.blogger.com/profile/06238114799146356680noreply@blogger.com0tag:blogger.com,1999:blog-28481723.post-23556200443435648562011-06-29T22:09:00.000+05:302011-06-29T22:09:01.401+05:30

My latest blog post on the Infosys portal. I am able to sense that many brands are again going the same path as that were done for traditional channels. Probably it's time for them to take situation under control before it's too late.

Anonymoushttp://www.blogger.com/profile/06238114799146356680noreply@blogger.com0tag:blogger.com,1999:blog-28481723.post-90286870803188317792011-06-19T14:01:00.000+05:302011-06-19T14:03:48.312+05:30

Based on my work in the area of Social CRM, I got into the analysing mode to envision how different stakeholders should embrace this concept for bringing the sustainable advantage. The base model I have used is BCG' growth-share matrix. Based on the recent market developments, I already see this model getting validated :)Infosys - Sustainable Social CRM Model | Features & Opinions | Oracle

Anonymoushttp://www.blogger.com/profile/06238114799146356680noreply@blogger.com0tag:blogger.com,1999:blog-28481723.post-79879898497939319922011-06-19T13:51:00.000+05:302011-06-19T14:03:48.322+05:30

The second part of the complete article written by me for CRMBuyer.com. CRM News: Social CRM: Sustainable Social Media Strategies for Retail and Corporate Banking, Part 2

Anonymoushttp://www.blogger.com/profile/06238114799146356680noreply@blogger.com0tag:blogger.com,1999:blog-28481723.post-88451560398963996452011-06-19T13:50:00.000+05:302011-06-19T14:03:48.330+05:30

My first article of the two part series on the social media strategies for Retail and Corporate Banking. Let me know your viewpoints. This will always be a cherished one as it was the first ever published article written by me based on my work in this space :)CRM News: Social CRM: Sustainable Social Media Strategies for Retail and Corporate Banking, Part 1

Anonymoushttp://www.blogger.com/profile/06238114799146356680noreply@blogger.com0tag:blogger.com,1999:blog-28481723.post-87452115055310883012011-06-19T13:19:00.000+05:302011-06-19T13:33:58.429+05:30

Enterprises please don't adopt social media in traditional CRM way - Had written a post on MyCustomer.com. Few learnings which will make social media adoption more effective for the organizations.

Anonymoushttp://www.blogger.com/profile/06238114799146356680noreply@blogger.com0tag:blogger.com,1999:blog-28481723.post-30405203841421390832011-04-07T22:41:00.001+05:302011-06-19T13:33:58.429+05:30

An interesting post I had written around objects getting socially involved. Click on the title to follow to the original post.

Anonymoushttp://www.blogger.com/profile/06238114799146356680noreply@blogger.com0tag:blogger.com,1999:blog-28481723.post-4242648908793506762011-02-03T20:52:00.000+05:302011-06-19T14:03:21.925+05:30

My next blog post at Infosys's portal. click on the title to follow to the original post - this time I have tried to explore relationships between enterprise collaboration and Social CRM. both are organization level concepts but objectives are as different as chalk and cheese. Hope you guys found it interesting.

Anonymoushttp://www.blogger.com/profile/06238114799146356680noreply@blogger.com0tag:blogger.com,1999:blog-28481723.post-24510173451842709232010-11-17T21:59:00.001+05:302011-06-19T13:34:26.754+05:30

Check out this SlideShare Presentation: Social CRM-The FutureView more presentations from Infosys.

Anonymoushttp://www.blogger.com/profile/06238114799146356680noreply@blogger.com0tag:blogger.com,1999:blog-28481723.post-21990974120977008992010-10-17T19:02:00.000+05:302011-06-19T13:33:58.430+05:30

One of the interesting posts I had written on how CRM could be enriched with more data points. In the current scenario, innovative data sources can help in bringing new excitment to customer relationship processes. Check out my blog post at Infosys portal.

Anonymoushttp://www.blogger.com/profile/06238114799146356680noreply@blogger.com0tag:blogger.com,1999:blog-28481723.post-46055899890043060502010-10-13T21:50:00.000+05:302011-06-19T13:33:52.036+05:30

The continued part-2 of the blog post.

Anonymoushttp://www.blogger.com/profile/06238114799146356680noreply@blogger.com0tag:blogger.com,1999:blog-28481723.post-14849913798947256572010-10-10T23:56:00.000+05:302011-06-19T13:33:52.037+05:30

My blog post at Infosys Portal aligned with just concluded Oracle Open World 2010.

Anonymoushttp://www.blogger.com/profile/06238114799146356680noreply@blogger.com0tag:blogger.com,1999:blog-28481723.post-40100062691203628272010-10-10T00:18:00.000+05:302011-06-19T13:33:58.431+05:30

My second blog post at Infosys portal

Anonymoushttp://www.blogger.com/profile/06238114799146356680noreply@blogger.com0tag:blogger.com,1999:blog-28481723.post-81238293394723615052010-08-29T18:32:00.000+05:302011-06-19T13:33:58.431+05:30

Check my first ever blog post at Infosys Blogs portal.

Anonymoushttp://www.blogger.com/profile/06238114799146356680noreply@blogger.com0tag:blogger.com,1999:blog-28481723.post-31559976293806211812009-11-23T19:39:00.005+05:302011-06-19T13:22:53.341+05:30

Well, well, well..The placement season is on its way across all b-schools of India. This is the phase for which students wait as soon as they enter the corridor of b-schools. Indian institutes have been always considered as a job machine and thus the placements statistics have always played a crucial role in creating a perception among the different stakeholders. Now everyone would be wondering,

Anonymoushttp://www.blogger.com/profile/06238114799146356680noreply@blogger.com0tag:blogger.com,1999:blog-28481723.post-59439063921700559632009-05-10T11:03:00.004+05:302011-06-19T13:26:40.830+05:30

Its strange but honestly for the first time I liked waiting in the long queue. The day was 7th May and I came out to vote around 12pm. While coming, I was pretty sure that very few people would be coming out during this time because of the scorching sun. I believe, we all are very impatient in nature and always look out for some shortcuts to avoid long queues..be it at the ticket counters, bill

Anonymoushttp://www.blogger.com/profile/06238114799146356680noreply@blogger.com1tag:blogger.com,1999:blog-28481723.post-85953385535534600152009-05-07T14:56:00.003+05:302011-06-19T13:27:06.171+05:30

i sincerely believe that by educating people , some change can be brought. But, that is more of a fad..for example the vote campaign..they have generated enough curiosity among youth to come out and vote..in short..the coolest thing around is that one should not be a pappu. .all said and done, but once we have voted..then what? Where do we go from here?The answer is ..as we do self-evaluation in

Anonymoushttp://www.blogger.com/profile/06238114799146356680noreply@blogger.com0tag:blogger.com,1999:blog-28481723.post-3891166524509065012009-05-05T22:07:00.008+05:302011-06-19T13:27:27.427+05:30

One of the stark difference one can find between India and its western counterparts is the traffic mechanism. And its not like the traffic is very smooth in other countries, even they have big traffic jams!!. But, the point lies in the treatment given to fellow vehicles. I believe that India is now developing its roads and some of them already developed are comparable to any world class city

Anonymoushttp://www.blogger.com/profile/06238114799146356680noreply@blogger.com1tag:blogger.com,1999:blog-28481723.post-41360572893299396072008-12-02T00:11:00.004+05:302011-06-19T13:26:03.154+05:30

Hi All,  Honestly speaking, I don't know exactly whom to blame. I have always hated this blame game because this leads to more hatred feelings for each other.  I have just one thing to ask..'At least when the subject is INDIA, please can't we do without it????' . And the irony is that this has to come from within...no IT, no FINES, no RULES can govern the thought process. Still, if we are

Anonymoushttp://www.blogger.com/profile/06238114799146356680noreply@blogger.com0tag:blogger.com,1999:blog-28481723.post-1148308618973153372006-05-22T19:54:00.000+05:302011-06-19T13:23:47.429+05:30

Boards!!...this word seems to be a sort of nightmare for students. But do the board results actually help??..This is one of the most prominent faqs that a student try to figure out..Well since I am done with this phase, my interpretation for boards is that they r just any school exams..and I mean that..normally we are told that once you get excellent score in boards..then u'll be going places..

Anonymoushttp://www.blogger.com/profile/06238114799146356680noreply@blogger.com0tag:blogger.com,1999:blog-28481723.post-1148211780731416592006-05-21T17:10:00.000+05:302006-05-21T17:13:00.736+05:30

J2ME (Java 2 Micro Edition) - A Platform for developing powerful Mobile ApplicationsAs a day starts, we turn towards the newspaper for a compendium of last day events. Apart from this, we see a lot of new mobile devices being promoted through print ads that have been introduced lately in the market. This clearly depicts the current scenario for mobile devices and its adjuncts. People look forward

Anonymoushttp://www.blogger.com/profile/06238114799146356680noreply@blogger.com0tag:blogger.com,1999:blog-28481723.post-1148210928136531692006-05-21T16:53:00.000+05:302006-05-21T17:01:45.643+05:30

This article does not give you the technical side of .NET but just acts as an overview that why one should have a look into the .NET framework.If J2EE is one side of the coin, then .NET is the other side!!As from whatever I have experienced while developing applications on .NET, I can certainly say that .NET encourages simplified development. It has the tools that can actually be of great help in

Anonymoushttp://www.blogger.com/profile/06238114799146356680noreply@blogger.com1