Observations and Insights | Elsewhere

Narrative - chatGPT: Technology Is Always Hype And Consumers Don't Care

2024-08-24T23:23:33Z

“Technology is a cultural experience. It unfolds over time. It needs duration to become meaningful: designers need time to shape it so it feels familiar, and people need time to absorb it into their lives in a way that makes sense to them.” ⁦⁦@jkolk…

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How Can Design Make the Biggest Impact? | Institute of Design

2024-08-24T23:23:33Z

In my new role at @iitdesign, I had the opportunity to join Jarrett and my colleague Weslynne for a discussion of systems design, service design, private versus public sector, why design isn’t just problem solving, and where we’re headed next. …

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twitter.com

2024-08-24T23:23:33Z

RT @ChelseaMauldin: Kicking off at #EPIConference with a thoughtful talk from @mattBernius on trauma and research, inspired by our beloved former @publicpolicylab research head @NataliaRadywyl https://t.co/6Y3fLiuJao — John Payne (@jeanphony) Oct 1…

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twitter.com

2024-08-24T23:23:33Z

RT @uxprivacy: “With #trauma the past is always present” — Matthew Bernius #EPICONFERENCE https://t.co/dsvstLVRy1 — John Payne (@jeanphony) Oct 10, 2022

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twitter.com

2024-08-24T23:23:33Z

RT @riseyp: Payal Arora says, “Pessimism is a privilege these kids [from the digital south] can’t afford,” and I am SO here for this. Aiming to refresh my optimism at #EPIC2022 #EPICconference https://t.co/KuYLCicZmV — John Payne (@jeanphony) Oct 1…

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twitter.com

2024-08-24T23:23:33Z

Creativity isn’t just useful, it’s *instrumental* to the content economy of next billion @3Lmantra #EPICONFERENCE https://t.co/uD624LuvUZ — John Payne (@jeanphony) Oct 10, 2022

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twitter.com

2024-08-24T23:23:33Z

RT @Antti_Rannisto: #EPICONFERENCE 2022 kicking off https://t.co/4cmruRzB4O — John Payne (@jeanphony) Oct 10, 2022

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Google engineer put on leave after saying AI chatbot has become sentient | Google | The Guardian

2024-08-24T23:23:33Z

“Google said it suspended Lemoine for breaching confidentiality policies by publishing the conversations with LaMDA online, and said in a statement that he was employed as a software engineer, not an ethicist.” https://t.co/9Wd4S62arE — John Payne …

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mobile.twitter.com

2024-08-24T23:23:33Z

Well, look at that! Who knew yoga was so pernicious? Hilarious, Pratima Mani! https://t.co/tFNCto2AyH — John Payne (@jeanphony) May 25, 2021

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When Grown-Ups Have Imaginary Friends - The New York Times

2024-08-24T23:23:33Z

In the pandemic, parasocial relationships are on the rise: “the advice and faux, one-way dialogue I absorb from their posts certainly displaces real conversations and relationship building.” https://t.co/Rijmf1mY9k — John Payne (@jeanphony) May 5, …

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What a year's worth of telehealth data from athenahealth can teach us | Healthcare IT News

2024-08-24T23:23:33Z

Telehealth is bringing a “just-in-time” approach to healthcare: visits are more likely to occur after-hours or on weekends, are almost two times as likely to be scheduled for the same day, and the majority are under 15 minutes long. #hcux …

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AirTag review: They work great—maybe a little too great | Ars Technica

2024-08-24T23:23:33Z

“there's a problem that very well could be an important consideration for many people: the potential for someone else to use their AirTag to track and stalk you.” #unintendedconsequenses #unconq https://t.co/JJt9h2UkCY — John Payne (@jeanphony) May…

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GoodRx helps people afford drugs. But is it improving health care or profiting off a broken system? | Fortune

2024-08-24T23:23:33Z

“My question becomes, How long is this going to last? Because somebody is making money and somebody is losing money, and I can't figure out who’s who.” #hcux https://t.co/zEYmiwhsQo — John Payne (@jeanphony) May 3, 2021

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Six patients with dementia went to Mexico for an unproven gene therapy, a biotech CEO claims

2024-08-24T23:23:33Z

This Seattle-area startup wants to accelerate testing of unproven anti-aging medicines by avoiding U.S. drug safety regulations. #hcux https://t.co/eBq6FvWSad — John Payne (@jeanphony) May 3, 2021

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N.Y.P.D. Will Stop Using Robot Dog After Backlash - The New York Times

2024-08-24T23:23:33Z

Wait... what? “People had figured out the catchphrases and the language to somehow make this evil.” - John Miller, NYPD deputy commissioner for intelligence and counterterrorism https://t.co/8gri8BX37m — John Payne (@jeanphony) April 29, 2021

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Behind the controversy at Basecamp - The Verge

2024-08-24T23:23:33Z

Looking at how a couple of the “most outspoken leaders in the entire tech industry on issues related to company culture, remote work, and collaboration” are addressing controversial conversation at work. https://t.co/jroigccj06 — John Payne (@jeanp…

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Vaccinations are plateauing. Don't blame it on 'resistance' - STAT

2024-08-24T23:23:33Z

“Instead of talking up hesitancy, it’s time to talk about what motivates people to get vaccinated and identify the ongoing barriers to vaccination.” #hcux https://t.co/6SFJgOClw3 — John Payne (@jeanphony) April 27, 2021

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Watch LeVar Burton counter Meghan McCain's 'cancel culture' question | Boing Boing

2024-08-24T23:23:33Z

“...the fact that there are finally consequences for language or actions that are hurtful to people who are marginalized in society is a good thing.” https://t.co/sZPIGVWFOn — John Payne (@jeanphony) April 27, 2021

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Google Assistant could say goodbye to 'Hey Google' for short commands — here’s how | Tom's Guide

2024-08-24T23:23:33Z

“Google Assistant ‘Guacamole’ update aims to let you perform tasks without a wake phrase” https://t.co/h4XnHExMqT — John Payne (@jeanphony) April 26, 2021

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Alexa can now tell you where to find a COVID-19 vaccine - The Verge

2024-08-24T23:23:33Z

“You can also ask Alexa to call a vaccination site, potentially making COVID-19 vaccine appointments easier for people who struggle with online scheduling.” #hcux https://t.co/0pl1XY3Qyy — John Payne (@jeanphony) April 21, 2021

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10 Simple Food Swaps for Healthier Eating

2025-06-19T07:40:21Z

There’s so much more to food than calories—carbs, protein, fat, vitamins, minerals, antioxidants, and phytochemicals, all of which play important roles in our…

Mission Statements

2025-06-19T07:40:21Z

Most corporate mission statements are worthless. Theyconsist largely of pious platitudes such as: "We will holdourselves to the highest standards of…

Recipes for urban subversion | Design Indaba

2025-06-19T07:40:21Z

Santiago Cirugeda is every city bureaucrat’s nightmare. The activist architect knows Spain’s city planning laws so well, he finds multiple wily ways around them…

Why do I have a constant sweet taste in my mouth? - Oral Health

2025-06-19T07:40:21Z

A Answers ( 4 ) Follow Following Unfollow Pending Disabled A , Dentist, answered A constant sweet taste in the mouth can be a sign of your body's inability to…

10 Startup Business Puzzles Visualized and Explained

2015-06-11T01:30:49Z

How did Airbnb beat Craigslist? What’s special about the Medium blogging platform? How did LinkedIn eat Monster for lunch? How do Youtube and Vimeo coexist? Why was Mint.com so successful? Using the Platform Stack framework, this deck explains 10 startup business puzzles and creates a framework to solve many more.

Design in Tech Report 2015

2015-06-11T01:30:49Z

Design has become a game changer in Silicon Valley. Last year, John Maeda joined KPCB as the firm’s first Design Partner, joining from his role as the President of the Rhode Island School of Design. Now, in his inaugural #DesignInTech Report, Maeda highlights the rising importance of design in the entrepreneurial ecosystem. Drawing on extensive research and his own conversations with hundreds of designers, Maeda examines the intersection of design and technology. The report covers trends ranging from the record amounts of funding flowing into design-led startups to M&A activity with major tech corporations. Beyond designers and technologists, the report will appeal to a broad audience. For all of us who use a computer or mobile device, great design is changing how we live and work. This report helps explain why.

Grantland Celebrates 'Saturday Night Live' at 40

2025-06-19T07:40:21Z

‘ S A T U R D A Y N I G H T L I V E ’ A T 4 0 Featured The Bracket The battle for the best SNL cast member Click on a matchup to begin voting. Use the arrow…

The Patient-Centered Clinical Trial: A New Paradigm

2015-06-11T01:30:49Z

Patient centricity is no longer just viewed as an opportunity solely for commercial pharma. In September 2014, eyeforpharma brought together 100 US clinical leaders to discuss the evolving role of patients in clinical trials. The executive forum addressed the latest trends and innovations in clinical trial management from a patientcentric perspective, but it was the presence and involvement of several patients and patient advocates that shaped the discussion and expanded our thinking on the topic. Beyond debating various practical questions, delegates from pharma began to wonder how the necessary changes might materialize under the organizational lens.

Doors of Perception: In Conversation with John Thackara | Impact Design Hub

2025-06-19T07:40:21Z

John Thackara is a writer, educator, producer, speaker and connector in the worlds of design and transition. His Doors of Perception conference was the first…

Neil Gaiman's Journal: New Year's Wishes and gifts

2025-06-19T07:40:21Z

An old year ends, and takes with it people and sorrows and joys and memories, and a new one is on it way. A New Year's Gift, for anyone who missed it: The BBC…

Beware, countryfolk: the rural hipster may soon be among you | Deborah Orr

2025-06-19T07:40:21Z

They’re like living, breathing planning notices: ‘Property prices rising here’ … but are the affluent young middle class being priced out of London by…

The User Experience Daily

2025-06-19T07:40:21Z

First Time User Experience , or FTUE for short, is a particular area of research and consideration. Every person that uses a product will have had to start…

Intuit’s CEO on Building a Design-Driven Company - HBR

2025-06-19T07:40:21Z

Timothy Archibald When Scott Cook cofounded Intuit, in 1983, many other companies were already offering software to help people track their finances. In fact,…

Creating Creative Superteams

2015-06-11T01:30:49Z

What are the best ways to create creative superteams? These are teams that are able to effectively communicate and collaborate to create even better solutions to huge challenges. In this talk presented at HOW Design Live 2014, I shared different tools that I use as part of how I lead project teams to build trust, create shared norms, and encourage dialogue in the service of creating more powerful design work.

Speculative Design and Experiential Futures

2015-06-11T01:30:49Z

Speculative design and experiential futures are practices for influencing what is possible by materialising the imaginary. This is an edited version of a presentation by design futurist Stuart Candy to the Stanford d.School class "Decay of Digital Things" (http://decay.io) at the invitation of Elizabeth Goodman (@egoodman) on May 1, 2014.

Cooper Parlor: Service Blueprinting

2015-06-11T01:30:49Z

Practical Ethnography: doing ethnography in the private sector

2015-06-11T01:30:49Z

What is ethnography? Why should you do it? How does it help designers create great products? Sam Ladner, author of Practical Ethnography, gives a summary of her book to the Puget Sound SigCHI group.

Content Marketing Playbook 2013 - 24 Epic Ideas for Connecting With Your Customers

2015-06-11T01:30:49Z

Game-changing Content Marketing: Making Plays for Epic Impact When it comes to marketing, smart companies are striving to publish epic content – genuinely distinctive, high-relevance, high-quality content. This newest version of the Content Marketing Playbook strives to help you become more confident – and more effective with the tactics you are using in your content marketing programs. It provides stats, tips, and an example of most of the tactics we ask content marketers to rate each year in our content marketing research. While some of the tactics are one-off examples, most are part of an organization’s ongoing content marketing program. All are meant to give you inspiration to experiment with what you can incorporate into your own program. On with the epic content marketing revolution!

Design At Scale Workshop

2015-06-11T01:30:49Z

Lean Day West Portland, OR September 16, 2013 At Neo’s Lean Day West conference, Karel Barnoski and I conducted a half-day workshop where we taught UX professionals how to achieve better, faster UX in the enterprise by using design systems, sketching, and prototyping techniques.

B2B Content Marketing: 2013 Benchmarks, Budgets, and Trends–North America

2015-06-11T01:30:49Z

Overview: The State of B2B Content Marketing IN NORTH AMERI CA More. If one word could describe content marketing at the end of 2012, that would be it . According to the latest findings from the Content Marketing Institute and MarketingProfs, B2B marketers are spending more, using more tactics, and distributing their content on more social networks than they have in years past. Unfortunately, there is also more uncertainty. B2B marketers are more uncertain whether they are using various content marketing tactics effectively.

User Insights Start the Design Process

2015-06-11T01:30:49Z

Slides from my presentation to Chrstina Wodtke’s General Assembly class.

theory143: on Ryan & blks: he could've dated the entire cast of Sparkle…doesn't change his person, his politics, & his party. http://t.co/we5JXhUM

2020-07-20T13:13:20Z

theory143: on Ryan & blks: he could've dated the entire cast of Sparkle…doesn't change his person, his politics, & his party. http://t.co/we5JXhUM

HarvardBiz: Deep, broad reading habits are often a defining characteristic of the greatest leaders http://t.co/BDHFzdcc

2020-07-20T13:13:20Z

HarvardBiz: Deep, broad reading habits are often a defining characteristic of the greatest leaders http://t.co/BDHFzdcc

io9: Ants have turned the Cape of Good Hope into their own giant garden http://t.co/424sEHPm

2020-07-20T13:13:20Z

io9: Ants have turned the Cape of Good Hope into their own giant garden http://t.co/424sEHPm

ruby_rae: I love the way you oooze! http://t.co/cKhBw7Gi

2020-07-20T13:13:20Z

ruby_rae: I love the way you oooze! http://t.co/cKhBw7Gi

BobTSchwartz: Mike&Maaike:when a product is controlled by another device what should it be? What should it look like? #GE #idsaboston2012

2020-07-20T13:13:20Z

BobTSchwartz: Mike&Maaike:when a product is controlled by another device what should it be? What should it look like? #GE #idsaboston2012

BuenaVista28: I had a dream last night that Occupy "won". Obama made an announcement to the country in a Guy Fawkes mask. Crazy dream lol

2020-07-20T13:13:20Z

BuenaVista28: I had a dream last night that Occupy "won". Obama made an announcement to the country in a Guy Fawkes mask. Crazy dream lol

peacockc: Great @FT piece on Romney's first Bain deal. http://t.co/EeARuu75 Includes union busting and early use of leveraged buyout.

2020-07-20T13:13:20Z

peacockc: Great @FT piece on Romney's first Bain deal. http://t.co/EeARuu75 Includes union busting and early use of leveraged buyout.

ashbhoopathy: "Fact: App Craftsmanship Is Hidden Away" http://t.co/ImIdmOjA

2020-07-20T13:13:20Z

ashbhoopathy: "Fact: App Craftsmanship Is Hidden Away" http://t.co/ImIdmOjA

pioneerrwjf: .@open_mhealth, “Making Sense of #mHealth Data: An Open Architecture to Improve Individual & Population-Level Health” http://t.co/cDC1UsFB

2020-07-20T13:13:20Z

pioneerrwjf: .@open_mhealth, “Making Sense of #mHealth Data: An Open Architecture to Improve Individual & Population-Level Health” http://t.co/cDC1UsFB